Total 25,303 customer service manager job vacancies in Others category in Singapore

Spa Manager tasks and responsibilities

The general tasks and responsibilities of managing a spa include:

• creating and implementing a business development plan
• hiring and supporting staff and conducting reviews of their performance
• performing spa treatments, massages, facials and wellness therapies
• managing inventory, including beauty, bath and treatment products
• negotiating with vendors and ordering supplies and equipment
• creating and updating the spa menu
• developing marketing strategies, running campaigns and producing promotional material
• training staff members on new skills and industry standards
• assigning tasks and coordinating staff and facility schedules
• ensuring the spa meets hygiene standards and complies with all health and safety regulations
• creating budgets, drafting financial statements and handling payroll and supplier payments
• communicating with clients and responding to queries to increase loyalty and satisfaction
• maintaining a client database

• Manage an efficient team of kitchen and service staff by taking an active interest in their development
• Maintain a high level of customer care as per company standards
• Update menu and wine list
• Recruit, select and train staff that meet set expectations and are suited to work in a customer-oriented environment.
• Create a good working environment and develop subordinates by identifying areas that need training and action to support it
• Orientate and train employees and ensure that everyone has a complete understanding of the company’s policies by using the operations training manual
• Ensure daily opening and closing duties in the outlet are properly executed
• Manage, direct and co-ordinate all operation-related activities in a proficient and pleasant method
• Ensure overall store image is maintained and the brand is always well represented
• Communicate daily and act as a liaison between operations staff and management
• Excellent communication skills
• Manage POS system
• Provide coordination and services for both kitchen and service
• Provide suggestions or develop new SOPs to improve operation and employee duties for the betterment of the customers
• Execute any other duties as requested by immediate superiors
• Achieve monthly sales target and report daily sales and cost of labour of the outlet to the office through the roster and DSR report
• Reduce food, beverage and stocks wastage in the outlet
• Managing daily sales transactions and cash flow
• Monitor handling of dining vouchers, discounts, cash, petty cash and tips in the outlet. Adhere to company’s cash handling policy and guidelines.
• Manage overall manpower planning, including planning the daily duty roster to ensure optimum use of manpower in the outlet
• Ensure that all the supplies and stocks in the outlet are enough for the day-to-day operations
• Prepare the daily sales report
• Monitor proper ordering, receiving, storage procedures are being followed
• Motivate, guide and train the staff in up-selling of food, beverage and promotional items
• Attend to guest requests and attend to guest complaints as required Resolving this at store level through service recovery.

Job Responsibilities:

1. Responsible for the procurement of office stationery and printed materials, material system management, including the application management, distribution and system user settings, additions, deletions and modifications of materials required by various departments. Conduct market research, price comparison and procurement to ensure compliance with the bank's policy.
2. Assist in the receiving and sending of external letters throughout the bank, and the exchange of documents between departments and branches, including liaising with postal company to solve the postal issues.
3. Assist in the operation of the Bank's staff canteen, ensure the quality and hygiene of the catering supply and support the Bank's external activities to ensure the smooth and effective conduct of the activities.
4. Responsible for picking up branch employees and customers to attend various activities and the transportation of documents, materials and materials between the Bank's building and branches
5. Other adhoc tasks assigned by the department.

Requirements:

• Bachelor’s degree from a reputable university with at least 2 years of administrative experience.
• Fluent written and communication skills in both Chinese and English in order to communicate with Chinese speaking customers and Head Office.
• Proficient in Microsoft Word and Excel
• Candidate is required to carry and move heavy packages

The Operations Manager in a shipyard is responsible for overseeing and managing all operational activities within the facility.

This includes coordinating and supervising the production process, ensuring compliance with safety regulations, managing budgets and resources, and implementing strategies to improve efficiency and productivity.

MANAGER RESPONSE MUST GO 30 DAYS WORK,PIPING P&ID , SHIP LOCATION ONBOARD , TANK , PUMB ROOM , ENGINE ROOM ,ALL THE LOCATION US WELL US KNOW.

NEW CONVERTION FPSO PROJECT , TOP SIDE MODULE (PIPING & STRUCTURE)

ONLY WORK EXEPERIENCE ( FORMAL EDUCATION).

EVERY DAY NEED TO GO THREE SIDE LOCATION .

Marketing Manager Roles & Responsibilities:

Oversee all marketing campaigns for their company or department

Implement strategy

Promote a business, product, or service

Ensure the company is communicating the right messaging to attract prospective customers and retain existing ones

Represent the marketing team to cross-functional groups including product management, sales, or customer support

Updating senior leadership on the progress of marketing activities and reporting on the results of campaigns

Day-to-Day Duties:

Manage and coordinate marketing and creative staff

Lead market research efforts to uncover the viability of current and existing products/services

Collaborate with media organizations and advertising agencies

Brainstorm ideas for new campaigns

Coordinate with the sales team and other departments to produce effective strategies

Monitor current campaigns, ensuring their staff meets deadlines and complete necessary tasks

Analyze data to evaluate the success of their marketing efforts and come up with new ideas to improve brand marketing and exposure

1. Design and application of all Mechanical Building Services BEMS control systems across the full spectrum of building services.

2. Verification of functional design specifications and points schedules.

3. Work closely with various MEP teams.

4. Assist project management with scheduling, scope development, and proposal development

5. Assist in verification of BMS network schematics, BMS plant schematics including field device locations. BMS points lists and schedules. BMS sequence of operation descriptions for performance and functional design specifications. BMS materials and workmanship specifications. Site surveys, inspections and monitor site works.

6. Carry out on-site inspections of BMS installations and witnessing of BMS control functionality testing.

7. Provide advice on appropriate control strategies for building services systems and application of the latest Building Energy Management technologies.

8. Develop in-house technical standards, details and specifications.

9. Meet with Various stakeholders to update the progress of work on a regular basis.

10. Manage own workload.

Requirements

1. Applicable degree

2. 10-12 years BMS controls development experience

3. Experience with Pharmaceuticals control systems will be an added advantage

4. AutoCAD and/or Revit experience

5. Big picture mindset, able to see full project mission, not just your discipline

6. Ability to listen to client needs, engage with design team members, and drive project beyond expectations .

Lantern Recruitment Solutions Pte Ltd

Mom Lic No: 19C9683,EA Reg No : R1763695

• Overseeing and managing all marine operations.
• Coordinating shipping activities and ensuring compliance with marine regulations and standards.
• Managing the maintenance and repair of marine vessels.
• Developing and implementing safety and environmental policies.
• Managing staff and overseeing their training and development.
• Developing budgets and monitoring expenditure.
• Liaising with the Operations Director / Regional Managers about vessel operations and safety.
• Undertaking annual inspections of each vessel and submitting comprehensive management reports.
• Running the marina, coordinating maintenance, ensuring security, and prioritizing environmental protection and conservation efforts.

• Excellent career development opportunities
• Exposure to diverse range of projects

About Our Client

Our client is a dynamic and forward-thinking company known for its innovative approach and commitment to excellence within the gaming industry. With a dedication to delivering high-quality products and services to clients, the organization fosters a culture of collaboration and growth. As part of the expansion plans, we are seeking a talented and experienced Tax Manager to join the team.

Job Description

• Manage the preparation and submission of corporate tax returns, Goods and Services Tax (GST), and other tax filings in line with Singapore's tax regulations
• Formulate and implement tax strategies to optimize the company's tax position
• Identify potential tax-saving opportunities and provide recommendations to senior leadership
• Keep up-to-date with local and international tax laws, regulations, and trends
• Conduct research on tax matters and offer actionable insights to management
• Lead tax audits with the Inland Revenue Authority of Singapore (IRAS) and other relevant authorities, ensuring accurate documentation and timely responses
• Work with finance, legal, and operations teams to ensure cohesive and aligned tax strategies that support business goals
• Prepare and present tax-related reports to senior management, outlining risks, compliance status, and opportunities for tax optimization

The Successful Applicant

• Bachelor's degree in Accounting, Finance, or a related field
• 5 years of experience in tax compliance/advisory, ideally with prior experience in international accounting firms
• Strong understanding of Singapore tax laws, including corporate tax, GST, and transfer pricing
• Strong analytical, organizational, and problem-solving skills
• Effective communicator with the ability to clearly explain complex tax matters

What's on Offer

• Career Growth Opportunities
• Exposure to Global Taxation
• Professional Development

Contact

Zinc Teo (Lic No: R1222405/ EA no: 18C9065)

Quote job ref

JN-102024-6554032

Phone number

+65 6643 9735

Page Personnel Recruitment Pte. Ltd.| Registration No. 201736642C

Job Title: Sales Manager

Company Overview:

Story Wedding is a renowned bridal boutique, specializing in exquisite wedding gowns and suits. Our goal is to offer clients a seamless and personalized experience, ensuring they look their best on their special day.

Position Overview:

We are looking for a Sales Manager with strong expertise in bridal and formalwear sales, alongside a solid understanding of fabrics, tailoring, and garment design. This role is not about tailoring itself, but rather about using that knowledge to elevate sales efforts. The Sales Manager will play a key role in improving our product offerings and sales processes, providing experience to

younger team members, and addressing customer inquiries with confidence and professionalism. While the current Sales Manager leads the team, this role will focus on refining sales strategies and assisting with client consultations. With demonstrated interpersonal skills, there is potential to start leading a team within 5– 6 months.

Key Responsibilities: (upon onboarding)

Daily Route:

Product & Display Check:

1. Upon arrival, ensure all gowns, suits, and accessories are properly displayed and organized. Check that the showroom is visually appealing and ready for client appointments.

Client Appointment Review:

Review the day's schedule, including upcoming client consultations and fittings. Prepare personalized recommendations and insights based on client preferences.

Team Briefing:

Hold a brief meeting with the sales team to discuss daily goals, ongoing projects, and any challenges

from the previous day. Offer guidance on handling customer inquiries and product details.

Sales Consultation:

1. Engage with clients to understand their needs and preferences, offering personalized recommendations on wedding gowns and suits.

2. Use fabric and design knowledge to confidently address client inquiries about the quality, feel, andfunctionality of our products.

3. Support clients throughout the selection, fitting, and alteration processes, ensuring a smooth and professional experience.

Product Knowledge & Process Improvement:

1. Utilize expertise in fabrics and garment construction to enhance the sales pitch, providing clients with insights that help them make informed decisions.

2. Work closely with the design and production teams to ensure that sales strategies are aligned with the latest product innovations and trends.

3. Contribute to improving the sales process, particularly around client consultations, fittings, and alterations, ensuring high levels of customer satisfaction.

Mentorship & Collaboration:

1. Share experience and product knowledge with younger sales team members, helping them to improve their client interactions and product knowledge.

2. Collaborate with the current Sales Manager to support the team without disrupting the existing company structure.

3. Over time, and depending on interpersonal and leadership skills, transition into a team lead role, providing further guidance and management within 5–6 months.

Client Experience & After-Sales Support:

1. Assist clients with questions regarding fittings and alterations, ensuring that they feel supported throughout the process.

2. Help refine the customer experience during fittings and follow-ups, ensuring that each step from selection to final adjustment is handled efficiently and professionally. What You Will Accomplish Upon Onboarding:

Technical Skills and Competencies:

1. To learn Communication Skills

2. To learn Organizational Skills

3. To learn Problem-Solving Skills

4. To learn Customer Service Skills

5. To learn Creativity

6. To learn to pay attention to Detail

Duration of Attachment Offered

6 months

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

about the company
Our client is a leading semiconductor company in Singapore, expanding their operations and seeking two Senior Facility Managers (Wafer Fab & Water, Chemical, and Gas).

about the job
As a Senior Facility Manager, you are required to:

• Offer technical support for facilities related to Ultrapure Water, Wastewater, Chemicals, Gas, and Bulk Gas systems in wafer fabrication, ensuring a continuous supply of utilities that meet performance standards and specifications.
• Oversee the operations section of Facilities to deliver 24/7 operational support for wafer fabrication.
• Guide the team in maintaining and operating Facilities Centre (FC) systems.

skills and experience required

• Candidates with experience in facilities management within the semiconductor industry are preferred.

To apply online please use the 'apply' function, alternatively you may contact Noelle.
(EA: 94C3609/ R1982617 )

• Reputable Organisation
• Located at West area, company transport provided
• Competitive Remuneration

As a FP&A Manager, you will be responsible for the following duties:

• Supervising the FP&A Team's creation of monthly and quarterly forecast reports for both internal management and Group reporting purposes.
• Guiding the team in preparing and presenting the annual budgeting exercise for the group
• Overseeing the refinement and creation of financial models utilized for budgeting and forecasting purposes.
• Spearheading the FP&A Team's efforts in fostering business partnerships and managing Enterprise Risk.
• Coordinating the review of legal documents with business units and the Group Legal department.
• Ensuring adherence to regulatory standards such as PLRD Licensing and NEA requirements.
• Providing support for audit inquiries and relevant matters as needed.
• Engaging in ongoing initiatives to enhance workflow efficiency alongside other teams.
• Undertaking additional responsibilities as delegated by management.

Requirements:

• Bachelor's degree in Accounting or any professional qualifications.
• Minimum 4 years of relevant working experience required.
• Proficiency in ACCPAC or SAP would be an added advantage
• Possess leadership skills to lead the team

To apply, simply click on the ‘’apply’’ button in the job advertisement or alternatively, you can send in your resume via email:

Email Address: [email protected]

We regret to inform that only shortlisted candidates will be notified.

ALLIED SEARCH PTE. LTD.

EA LICENSE : 19C9777

• Lead and manage the admissions team and support to ensure high performance and professional development.
• Analyse market trends, competitor activities, and internal data to inform admissions strategies and decisions.
• Foster a collaborative and positive team environment to achieve departmental goals.
• Work closely with other departments, including marketing, academic, and administrative teams, to ensure a cohesive approach to student recruitment and retention.

Requirements:

• Degree in Education, Business Administration, Marketing, or a related field.
• At least 8 years of experience in admissions and enrolment management in an IB School.
• Excellent communication and presentation skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Role and Responsibilities:

• Setting long-term goals and strategies for the organization
• Overseeing the work of other managers and teams within the company
• Making high-level decisions that impact the direction of the organization.
• Allocating resources and managing budgets
• Developing and implementing policies and procedures
• Leading and motivating employees
• Representing the organization to external stakeholders, such as clients, investors, and partners
• Monitoring market trends and adapting to changing business environments.
• Analysing data and using it to inform decision-making.
• Support director to achieve company mission, vision, values and goals with ideal key employee and manager profile in mind.
• Plan, schedule and coordinate project activities to meet deadlines
• Modify plans in response to delays
• Ensure all workers are compliant with local laws and regulations.
• Coordinate Human Resources, including Part-Timers and cleaners to keep labor costs within budget while maintaining service standards and maximize productivity.
• Ensure productivity and efficiency
• Monitor and ensure subcontractors comply with specified requirements.
• Identify and comply with all applicable regulatory requirements and safety related to the project.
• Respond swiftly to work delays, emergencies and other problems.
• Able to promote and search new customers.
• Need to be knowledge in all cleaning service and able to guide cleaners and operations supervisor.

Requirements:

· Minimum of 5 years' experience in the relevant industry.

· Excellent communication and interpersonal skills with good command of English

· Well-knowledge and experienced in the industry.

• Leading firm in building management and consultancy services
• Headquartered in Singapore with 12 overseas offices
• Attractive Remuneration Package

Responsibilities:

• Assist to lead sustainability projects aimed at reducing waste, energy usage, and carbon emissions.
• Integrating Management Systems and smart technologies with collaboration with industry leaders and technology providers.
• Analyse data-driven reports and provide professional advice to clients, ensuring transparent communication and regulatory compliance.
• Develop tailored strategies for energy efficiency, water and waste management.
• Monitor and reduce carbon emissions for property owners in achieving net-zero emissions.
• Promote sustainability through staff training and engagement.

Requirements:

• Bachelor’s Degree in Environmental Science, Engineering, Sustainability, or a related field.
• Min 2 years of experience in sustainability management, facilities management, or a related discipline.
• Strong understanding of Energy Management / Building Systems, Building Technologies and government initiatives etc.
• Excellent project management skills with the ability to handle multiple projects simultaneously.

To apply, please submit your detailed CV with the following details for faster processing:

• Reason for leaving
• Expected salary
• Earliest availability date

We regret that only short-listed candidates will be contacted shortly.

Our Client is a Singapore based company in Hospitality industry with global presence. Due to business needs, they are now recruiting a Duty Manager to be part of their Customer Service team for ongoing transformation projects. They are located Islandwide - easily accessible.

Duties:

• Responsible for ensuring the smooth, efficient, and profitable operation of the hotel.
• Overseeing key areas within the Front Office such as reception, cashiering, telephone services, reservations, and baggage handling. Supervise junior staff, ensuring they maintain professionalism and contribute to a positive corporate image for guests.
• Ensure prompt, courteous, and efficient service for all guests, addressing any complaints with tact and diplomacy. Assist with guest check-in and check-out processes.
• Handle security-related duties by directing guests to the Security department for incidents, thefts, or offences, and manage issues involving guest misconduct or unauthorized individuals in coordination with security personnel.
• Maintain a cash float aligned with occupancy levels, authorize rate and room changes, handle paid-outs, cash advances, and cheque acceptance following hotel procedures and credit policies.
• Closely monitor room inventory to ensure optimal room usage, maximizing revenue opportunities.

Requirements

• Minimum Diploma in Hotel Management or relevant discipline
• Willingness to work rotating shifts.
• At least 4 years of experience in the hospitality industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Job Highlights

• Training on foot health and patented computerized machine
• Good job prospect as staff will be able to involve in our e-comme
• able to learn more skill as company is at growth stage

Job Description

Join our DR.KONG family health shoe store!

We are actively looking for Foot Ambassador in our store. Basic training will be provided for DR.KONG patented computerized foot screening machine and support our e-commerce operation in shop.

• Fast growing company with 5 retail outlets in different malls
• Good job prospect as staff will be able to involve in our e-commerce operation
• Good company culture and working environment

ROLE AND RESPONSIBILITIES:

· Assist in the daily operation of the store

· Provide high level of customer service and attend to customers

· Maintain POS System

· To sell and promote our range of foot health care product.

· Housekeeping of display products and maintain showroom cleanliness

· Other ad-hoc duties as assigned

REQUIREMENTS:

· Sales oriented with a positive attitude

· Well-groomed and friendly personality

· Able to use mobile apps and basic computer knowledge

· Customer-focused with strong communication & interpersonal skills

· Able to start work asap preferred

. Willing to learn

. Able to work on weekend

* Commission & Transport allowance & 13th Month Benefit

TRM is a senior level position responsible for a MNC Bank's portfolio of transactions from mandate through to deal maturity consisting of bond, escrow, account bank and loans. Working with clients (their advisors) and other market participants alongside internal stakeholders (legal, business, risk, compliance). You will close deals and ensure that questions which arise during the deal lifecycle are addressed.

Requirements

• Transaction Relationship Manager.
• To negotiate debt capital market transactions from the perspective of trustee and agent.
• The primary point of contact for a portfolio of agency and trust transactions consisting of Bonds, Loans, Escrow and Account Bank deals.
• A flexible mindset for interpreting documents and dealing with a broad range of queries from arrangers, issuer/ borrower or holders. Logical and calm approach to problem solving whilst dealing with multiple work streams.
• Negotiation of documents following an in house playbook with requirements from a legal, business, operations, risk and compliance to maintain company's standards.
• Solid understanding of banking policies and downstream impacts on clients along with operational knowledge and how these are reflected in documentation.
• Collaborative approach to stakeholder management to better understand business concerns and know how to relay these to the clients and to escalate promptly when required.
• Support the agency and trust business by improving processes and procedures and working on ad-hoc projects required by the business.
• Be of an inquisitive nature to create a rapport and build relationships with clients and market participants and to represent the company's brand.

Qualifications

• Bachelor degree or above in legal or business related discipline
• 5 years or more of debt markets experience gained in a financial institution or law firm PQE 3+
• Previous corporate trust, agency & trust and/or loan agency expertise is preferred.
• Ability to review and make recommendations on transaction legal documentation and liaise with legal counsel
• English fluent written/ verbal communication skills with Chinese preferred
• Ability to handle multiple transactions/matters simultaneously and priorities accordingly
• Client-focused; pro-active with flexible attitude
• Team player with a sense of responsibility and collaborative spirit

The work location will be at Downtown

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Job Description

• Assist in managing daily operations of the hotel club, including the front desk and guest services,
• Ensure that all facilities are clean, well-maintained, and meet quality standards.
• Coordinate with maintenance and housekeeping to address any issues promptly.
• Address guest inquiries, concerns, and complaints in a professional and timely manner.
• Ensure high levels of guest satisfaction and resolve issues to enhance the guest experience.
• Promote club services and amenities to guests.

Reqiurements

• Strong leadership and interpersonal skills.
• Excellent communication and customer service skills.
• Ability to multitask and manage time effectively.
• Problem-solving skills and the ability to handle stressful situations.

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Job Description

• Support the Housekeeping Department in ensuring that the guest experience is in line with the expectations of the Hotel.
• Assists daily in preparation of work assignments, schedules, staffing and payroll to ensure maximum efficiency.
• Inspect public areas, guest rooms, and back of the house and ensure adherence to the standard of the hotel.
• Responds to guests’ special requests, needs and concerns and accommodate to ensure optimal level of guest satisfaction.
• Assist with all annual performance management plans and employee reviews.

Job Requirements

• Minimum 3 years of experience in hotel housekeeping environment
• Strong organizational, managerial and communication skills
• Experience with hotel PM, Opera Cloud is desirable

Job Responsibilities:

• Assist Banquet Operations (BOP) Managers in the implementation of the specific objectives and strategies for the section to achieve and maintain high standards, quality and maximum profitability for the section
• Assist the BOP managers in implementing the Hotel and Banquet policies, procedures and standards as spelled in the F&B Operations Manual and provide feedback for improvement
• Assist the BOP managers in controlling the purchase (or request), set-up, storage, maintenance and use of all resources, programmes and systems used by the section
• Support the BOP section to achieve (or exceed) set standards, monthly budget targets and keep the brand promise. This includes promoting the revenue generation initiatives and managing all sectional expenses
• Provide leadership for the BOP section in the absence of the BOP Managers

Job Requirements:

• Positive attitude and team player
• Service-oriented
• Meticulous with an eye for details
• Able to work in fast-paced environment
• Strong leadership and managerial skills
• Able to work in a team and independently