Total 25,201 customer service manager job vacancies in Others category in Singapore

Responsibilities:

• Manage the day-to-day operations and sales of the outlet
• Supervise the sales team in terms of customer service and product knowledge
• Ensure standards for grooming, housekeeping and displays are met
• Handle and resolve customer feedback and complain
• Perform indoor sales, merchandising and cashiering duties
• Other ad-hoc duties assigned

Requirements:

• Minimum 3-5 years of experience in managerial position
• Service-oriented with strong interpersonal skills
• Dynamic, positive, proactive and customer-focused
• Candidate with retail or jewellery experience is an added advantage
• Able to work retail hours, weekends and public holiday

• The Manager/Senior Manager uses data analytics and determines new strategies to make production processes more efficient to meet organisation's goals.

• He/She establishes, implements and manages projects to meet operational objectives.

• He/She manages his/her team resources and balances between production requirement and manpower resources to ensure organisation's sustainability.

• He/She integrates quality principles and methodology to enhance engineering performance within the organisation.

• In addition the Manager/Senior Manager evaluates the organisation’s approach towards a lean enterprise and uses data analytics for business insights identification.

• He/She drives innovation practices in the organisation and review manufacturing processes to reduce working capital and optimize inventory levels.

• As a people manager, the Manager oversees manpower, financial, training and resource planning deployment within the organisation.

• He displays a high level of organisational awareness and leadership skills by working in a consultative manner with other departments/sections within the organisation.

~ Analyse data for business insights identification.

~ Analyse production efficiencies.

~ Conduct interviews and make hiring decisions.

~ Determine priorities dynamically and set planning assumptions for work in progress levels by product, cycle time and yield.

~ Develop On-the-job training programme.

~ Develop workplace learning plan.

~ Evaluate organisations approach towards a lean enterprise.

~ Evaluate the sustainability of manufacturing process by preparing rough cut capacity plans.

~ Evaluate workplace safety and health management system for compliance and improvement.

~ Improve operation planning through use of big data and advanced analytics modelling.

~ Integrate quality principles and methodology to enhance engineering performance.

~ Lead change management in the organisation.

~ Manage balance between production requirement and manpower resources.

~ Manage innovation practises in organisation.

~ Manage manufacturing key metrics including loading, performance to commitments, on time delivery and bottlenecks.

~ Manage material requirements planning taking into account the sales forecast, production plan and production capacity.

~ Resolve workplace grievances and disputes.

~ Review manufacturing processes to reduce working capital and optimise inventory levels.

• Ensure all food safety procedures are strictly adhered to according to sanitary regulations
• Work closely with management to meet revenue objectives
• Implement appropriate strategies to resolve adverse trends and improve sales
• Maintain safe working conditions
• Follow company policies and procedures regarding the handling of cash, property, products and equipment
• Audit inventory levels to ensure product availability, and order products as necessary
• Train and supervise staff
• Pleases customers by providing a pleasant dining experience.
• Accomplishes restaurant human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; and enforcing policies and procedures.
• Achieves restaurant operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; and implementing change.
• Meets restaurant financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.
• Plans menus by consulting with chefs, estimating food costs and profits, and adjusting menus.
• Controls costs by reviewing portion control and quantities of preparation; minimizing waste; and ensuring high quality of preparation.
• Avoids legal challenges by conforming to the regulations of the alcoholic beverage commission.
• Maximizes bar profitability by ensuring portion control and monitoring accuracy of charges.
• Publicizes the restaurant by designing and placing advertisements; inviting food editors to review the restaurant; contacting local, regional, and national magazines with feature ideas; and encouraging local businesses to hold social events at the restaurant.
• Maintains a safe, secure, and healthy environment by establishing, following, and enforcing sanitation standards and procedures; complying with legal regulations; securing revenues; developing and implementing disaster plans; maintaining security and sprinkler systems; and maintaining parking lot and walkways.
• Maintains ambiance by controlling lighting, background music, linen service, glassware, dinnerware, and utensil quality and placement; and monitoring food presentation and service.
• Updates job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations.
• Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; and exploring opportunities to add value to job accomplishments.

* Basic Up to S$18,000
* Work Life Balance & Friendly Environment
* Incentive Scheme & Career development
* Candidate with Minimum 10 Year experience in Investment Finance Industry
* Responsible for the P&L, Sales and Operations for the Service Division

Our company is looking for suitable candidates to join their growing business as Senior Forex Trader Manager.

RESPONSIBILITIES:

· Market making for the Asian markets FX trading franchise.

· Monitor and analyse market conditions, news, and economic data to make informed trading decisions.

· Manage risk and ensure compliance with trading regulations and company policies.

· Collaborate with the research team to stay updated on market trends and opportunities.

· Build and maintain strong relationships with clients and counter-parties.

· Contribute to eFX initiatives.

·

REQUIREMENT:

· MAS Representative would be highly advantageous

· Master's/Bachelor's Degree in a quantitative discipline (Finance, Economics, Mathematics, or similar), with CFA preferred

· Preferable at least 15 years of relevant working experience in the Forex exchange (Asian market) or public equity investment background

· Proven experience as an FX Trader with a successful track record in the Asian markets.

· In-depth knowledge of Asian financial markets, including currency movements, economic indicators, and geopolitical events.

· Strong analytic and quantitative skills.

· Excellent risk management and decision-making abilities.

· Effective communication and interpersonal skills.

OTHER INFORMATION:
• Location : Millenia Tower (Near Suntec City)

• Working hours : 9.00am to 6.00pm (5 Days)

• Salary: up to S$18,000 higher/ Negotiable (Salary will commensurate according to experience & qualifications)

HOW TO APPLY:

Interested candidate, please submit your updated resume in MS WORD Format to:

Email – [email protected]

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Require

-Need some F&B experience

Job Description

-Serve customer

-Take order using app system

Company is Hot Pot Restaurant at JURONG EAST

-Can choose 5days/5.5days

-10AM-10PM

-Shop only have 7-8 table not much work

1) overseeing the activites of resturant staff

2) Ability to work in a fast paced environment

3)strong management skill

4)Effective communication skill

5)Exceptional cusomter service skills.

About Novela

Novela is Singapore's first international multi-brand beauty retail store. Keeping up with the latest trends, Novela aims to capture the hearts of beauty shoppers with a wide range of luxury beauty products including skin & body care, fragrances, and makeup.

Novelas logo is a black quill pen, which is symbolic of a womans beauty, elegance, and knowledge. Indeed, we believe that you can exude beauty from the inside out with the right beauty regime. By curating the best beauty brands from across the globe and offering them at affordable prices, we aim to simplify and elevate your shopping experience with premium products handpicked by us.

Category Manager (Beauty)

About this role:

This is a newly created role within our Novela Merchandising team to help drive the continued growth of our business.

As a Category Buyer for Beauty Products, you will report into the Head of Categor. You will be responsible for managing supplier relationships, negotiating contracts, analyzing market trends, and ensuring the availability of high-quality beauty products at competitive prices. Your efforts will contribute to driving revenue growth and customer satisfaction within the beauty product category.

Responsibilities:

• Identify, evaluate, and onboard new suppliers/vendors of beauty products, ensuring they meet quality standards, pricing requirements, and delivery timelines.
• Negotiate contracts and terms with suppliers to obtain the best possible pricing, payment terms, and contractual conditions.
• Manage supplier relationships, conduct regular performance reviews, and address any issues or concerns that may arise.
• Monitor market trends, including pricing, product innovations, and consumer demands, to stay informed about industry developments and make informed buying decisions.
• Collaborate with internal stakeholders, such as marketing, sales, and operations teams, to understand their requirements and ensure the availability of a diverse and appealing assortment of beauty products.
• Conduct regular analysis of category performance, including sales data, product performance, and customer feedback, to identify opportunities for improvement and growth.
• Work closely with the marketing team to develop promotional strategies and campaigns to drive sales and enhance the visibility of beauty products.
• Stay updated on industry regulations and compliance requirements related to beauty products, ensuring all purchased items meet legal and safety standards.
• Maintain accurate records of procurement activities, supplier contracts, and pricing information.

Qualifications:

• Bachelor's degree in business administration, supply chain management, or a related field.
• Proven experience as a buyer or category manager in the beauty industry, preferably within a retail or e-commerce environment.
• In-depth knowledge of beauty product trends, market dynamics, and industry best practices.
• Strong negotiation and contract management skills, with a track record of achieving cost savings and favorable terms.
• Excellent analytical skills to interpret market data and make data-driven decisions.
• Strong communication and interpersonal skills to effectively collaborate with internal teams and external suppliers.
• Detail-oriented and organized, with the ability to manage multiple priorities and meet deadlines.
• Proficiency in using procurement software and tools, as well as Microsoft Office Suite.
• Familiarity with regulatory requirements and quality standards for beauty products.
• A passion for the beauty industry and staying up to date with the latest trends and innovations.

Responsibilities:

• Supervise household staff, ensuring their work is performed to standard and providing necessary training and guidance.
• Maintain high standards in the day-to-day operation of the household, including cleanliness, maintenance, decor, and security.
• Manage the reception of household guests and visitors, delivering high-quality customer service.
• Administer household administrative tasks, including organizing documents, scheduling, and office management.
• Manage household budgets and negotiate with suppliers for required household items and services.
• Plan and organize household events and oversee the procurement of necessary supplies.

Requirements:

• Relevant experience in household management, hotel management, or administrative roles.
• Excellent leadership and team management skills, able to effectively lead household staff.
• Outstanding communication skills and a customer service-oriented mindset.
• Proficiency in administrative work and budget management.
• Ability to adapt to various challenges, manage multiple tasks, and maintain high efficiency.
• Negotiation and management experience in household services and supply procurement.
• Able to converse in mandarin for lasing with visitors.

Interested candidates may send their resumes to [email protected], or apply through the application system. Shortlisted candidates will be contacted.

Flamingo Recruitment Pte Ltd

EA License : 21C0588

Responsibilities:

• Provide continued support for system post go live (Review Change Requests, and prepare submission for approvals etc)
• Provide advisory, assist to drive and support initiatives of departments. (e.g. New services)
• Co-ordinate with work stream and project leads to report and document on the project status of various projects.
• Work with Departments IT SPOCs or representatives to plan; and ensure that the departments IT budget are submitted timely.
• Monitor and track utilisation of department IT budget.
• Manage and track on the system/devices risks and any deviation; and take appropriate mitigation action.
• Data Compliance – Lead the team to work with relevant stakeholders in establishing, maintaining and compliance of the data
• User Access Governance – Lead the team in establishing, reviewing and audit of the user access policy and procedures.
• IT Audit Management – Lead and conduct audits as per required (Routine/Ad Hoc)

Requirements:

• Degree in Information Technology, Business Analysis or equivalent, with at least 15 years of relevant experiences.
• Prior experience in healthcare industry, business analysis, project coordination, communications or change management are added advantages.
• Able to drive strategy, design, implementation to deployment.
• Project management capabilities and experience in driving a cohesive team and cross teaming environment.
• Possess confidence to resonate with senior management leadership – internal and external stakeholders.
• Excellent communication, problem solving, presentation, negotiation and interpersonal skills.

To apply, please visit www.gmprecruit.com and search for Job Reference: 23659

To learn more about this opportunity, please contact Yingying at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239

Our client is global leader in international education services. Due to business needs, they are now recruiting a Regional FP&A and Business Partnering to be part of their Finance team for ongoing transformation projects. They are located in the Central Area - easily accessible.

Roles and Responsibilities:

• Lead the business planning and analysis process to track results, performances and highlight business opportunities across all key markets.
• Collaborate with internal teams in FP&A area and ommercial finance planning activities

Requirements:

• Minimum Degree in Accounting / Finance
• At least 5 years experience in relevant field

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Managing staff: The GM manages and supervises all staff, including servers, chefs, and kitchen staff. They are responsible for hiring, training, and scheduling staff, as well as handling any disciplinary actions when necessary.

Ensuring customer satisfaction: The GM ensures that customers are satisfied with their dining experience. This involves responding to customer feedback, handling complaints, and making sure that all staff are providing excellent customer service.

Managing finances: The GM is responsible for managing the restaurant's finances. This includes creating and managing budgets, tracking expenses, and ensuring that the restaurant is profitable.

Creating and implementing policies and procedures: The GM creates and implements policies and procedures to ensure that the restaurant runs smoothly. This may include setting standards for food quality, service, and cleanliness.

Maintaining inventory: The GM is responsible for maintaining inventory of food, beverages, and supplies. They ensure that the restaurant has enough inventory to meet demand and avoid running out of critical items.

Overseeing marketing and promotions: The GM oversees marketing and promotions for the restaurant. This includes developing marketing strategies, creating advertisements, and promoting the restaurant to attract new customers.

Ensuring compliance with regulations: The GM ensures that the restaurant complies with all local, state, and federal regulations. This includes health and safety regulations, labour laws, and any other relevant regulations.

Overall, the GM plays a critical role in the success of a restaurant by managing staff, ensuring customer satisfaction, managing finances, creating and implementing policies and procedures, maintaining inventory, overseeing marketing and promotions, and ensuring compliance with regulations.

About AETOS

AETOS Capital Group Pty Ltd is a renowned Australian broker specializing in financial products trading services, provide retail and corporate clients with diversified financial derivative products including Margin Forex Contracts and CFD in Precious Metals, Indices, Commodities, Shares and Cryptocurrencies.

AETOS Support Services Pte Ltd is a wholly owned operational office within the AETOS Capital Group Pty Ltd. AETOS Support Services team consists of the departments of IT, Dealing, Operation and Finance in Singapore office.

Job Descriptions:

• Developing and implementing research and development strategies and plans that align with the company's business objectives
• Overseeing the research and development of new products and technologies
• Managing the budget, ensuring resources are allocated effectively and costs are controlled
• Collaborating with cross-functional teams, such as marketing, production, and quality assurance, to ensure project success
• Establishing project timelines, milestones, and deliverables, and ensuring they are met
• Ensuring compliance with regulatory standards and safety protocols
• Ad-hoc tasks assigned by Director of AETOS Capital Group

Job Requirements:

• At least 3-5 years of working experience in research and development management
• Strong understanding of product development, from identifying a need to delivering a solution
• Good demand analysis ability and good document writing ability. Accumulate operation and maintenance experience and precipitate it into standard and professional documents.

Note:

• 5 days work week (Monday to Friday)
• All nationality and fresh graduate are welcome

This is a permanent employment, we are offer a competitive remuneration package to the right candidates. Please post your interest by sending your cover letter and CV (in PDF or MS-Word format) to [email protected] including your Availability, Current Salary and Expected Salary

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.
• Helping identify marketing trends and key opportunities for innovation.
• Learning and working with various types of software for digital marketing.
• Working closely with sales and marketing department.
• Creating marketing materials such as white papers, case studies, and presentations.
• Giving presentations.
• Maintaining a marketing database.
• Providing administrative support to the marketing and sales team.
• Preparing, formatting and editing a range of documents.
• Understanding company product and brand.
• General office duties.
• Creating and interpreting a variety of reports.
• Organizing market research.
• Analyzing questionnaires and other forms of feedback.
• Updating social media accounts.
• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.
• Administration or sales and marketing assistant experience.
• Effective written and verbal communication skills.
• A high level of attention to detail.
• Ability to work effectively within a team and independently.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Good organization skills.
• Related job and internship experience.
• Digital marketing experience.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.
• Helping identify marketing trends and key opportunities for innovation.
• Learning and working with various types of software for digital marketing.
• Working closely with sales and marketing department.
• Creating marketing materials such as white papers, case studies, and presentations.
• Giving presentations.
• Maintaining a marketing database.
• Providing administrative support to the marketing and sales team.
• Preparing, formatting and editing a range of documents.
• Understanding company product and brand.
• General office duties.
• Creating and interpreting a variety of reports.
• Organizing market research.
• Analyzing questionnaires and other forms of feedback.
• Updating social media accounts.
• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.
• Administration or sales and marketing assistant experience.
• Effective written and verbal communication skills.
• A high level of attention to detail.
• Ability to work effectively within a team and independently.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Good organization skills.
• Related job and internship experience.
• Digital marketing experience.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Relationship Manager (Financial Services)

93-115k (USD)

Singapore

You will work with senior management, client service representatives, product, operations, integration, and marketing teams to ensure deliverability for the client community. You will be coordinating all Solutions activity within the account(s) and be the point person for all client inquiries.

Responsibilities

• Act as Single Point of Contact (SPC) with Tier 1 clients and orchestrate additional activities into the account, increasing Client satisfaction and Revenue generation. Build and drive near and long-term account plans.
• Provide consulting services and overall guidance in the Clearing and Securities Services domain and/or Regulatory impacts affecting clients and their customers as it relates to Over the Counter (OTC) Derivatives Regulatory reporting.
• Develop contacts and engage at senior levels within our Tier 1 clients with confidence and integrity.
• As well as building multiple networks of relationships within key accounts and with industry participants.
• Demonstrate the capability to engage at high level strategic and operational agendas, being able to clearly articulate strategies, solutions, and capabilities to our clients and at industry/client events and relate them to client/industry needs.
• Create and manage counter party campaigns to grow community with key clients.
• Present and clearly articulate the business drivers and strategic direction of our key clients internally to senior management. Work closely with Executive Directors (Sales, Product Management, etc.) Directors (Integration, Operations Management, etc.) of Key Client Program in pursuing new revenue generating activities.
• Demonstrated success in the following: Strategic business planning and focus. This individual must be able to demonstrate competence in developing strategic plans for Customers that effectively articulates a strategic basis, tied directly to tactical execution initiatives and the overall business strategy and plan.
• Revenue attainment and growth - Functional competence demonstrated by tangible results and achievement of goals and objectives that reach cross-functionally and impact a broader organization.
• Repositioning of a business or completion of equivalent critical initiative
• Strong relationship management skills at a senior level.
• Strong Knowledge of Derivatives operations including Regulatory Reporting and Solution skills.
• Great interpersonal, influencing, writing and presentation skills - ability to develop a communications strategy and present at conferences and at internal meetings, to write persuasively and effectively, and to manage information flow both within and without Marketing. Ability to present confidently the business proposition to all external audiences.

Must have

• 6+ years of client relationship experience (within Financial Services)
• Broad IM, Broker, Bank & IMO business understanding
• Clearing and Securities Services experience (as it relates to equity and fixed income)
• Over the Counter (OTC) Derivatives experience (as it relates to Rates, FX, Credit Equity, Commodities and Regulatory Reporting)

• 6+ years of client relationship experience (within Financial Services)
• Broad IM, Broker, Bank & IMO business understanding
• Clearing and Securities Services experience (as it relates to equity and fixed income)
• Over the Counter (OTC) Derivatives experience (as it relates to Rates, FX, Credit Equity, Commodities and Regulatory Reporting)

Pension, 6% 401k match

Backup child care, 25 days PTO

More

Procurement Manager Responsibilities

• Devise and use fruitful sourcing strategies

• Discover profitable suppliers and initiate business and organization partnerships

• Negotiate with external vendors to secure advantageous terms

• Approve the ordering of necessary goods and services

• Finalize purchase details of orders and deliveries

• Examine and test existing contracts

• Track and report key functional metrics to reduce expenses and improve effectiveness

• Collaborate with key persons to ensure clarity of the specifications and expectations of the company

• Foresee alterations in the comparative negotiating ability of suppliers and clients

• Expect unfavorable events through analysis of data and prepare control strategies

• Perform risk management for supply contracts and agreements

• Control spend and build a culture of long-term saving on procurement costs

Procurement Manager Requirements and skills

• Proven working experience as a Procurement Manager, Procurement Officer or Head of Procurement

• Knowledge of sourcing and procurement techniques as well as a dexterity in “reading” the market

• Talent in negotiations and networking

• Good knowledge of supplier or third party management software

• Aptitude in decision-making and working with numbers

• Experience in collecting and analyzing data

• Strong leadership capabilities

• BSc degree in supply chain management, logistics or business administration

• Reporting and operations

• Overseeing pre- to post-sales support activities for the designated goods and regions while guaranteeing the greatest level of client satisfaction

Sales Manager Responsibilities:

• Continually meeting or exceeding sales quotas.

• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.

• Monitoring the performance of the sales team.

• Ensuring that the store is clean and well-maintained at all times.

• Building and maintaining good working relationships with customers.

• Identifying opportunities and strategies to increase sales.

• Regularly attending sales meetings and training sessions.

• Ensuring that the store is adequately stocked with company products.

Requirements:

• Proven experience in sales and customer service.

• Proficient in all Microsoft Office applications.

• The ability to work in a fast-paced environment.

• Excellent problem-solving skills.

• Strong management and leadership skills.

• Effective communication skills.

• Exceptional customer service skills.

Job Responsibilities:

• Plan and organize product activities both on-site and off-site, ensuring the achievement of business conversion-related metrics and performance goals.
• Responsible for expanding the company's external channels, executing brand PR activities, and strengthening the company's internal and external user awareness, as well as enhancing brand reputation.
• Manage the daily operation and iteration of owned channels, including but not limited to Medium, Twitter, LinkedIn, and the company's official website.
• Utilize proprietary and third-party data to analyze the current situation of the industry and products, devise and execute user growth strategies, increase the number of followers, website visitors, and improve user conversion rates.

Job Requirements:

• Proficiency in English as a working language, with overseas study or work experience preferred.
• Strong writing skills, with a good sense of marketing and innovation, familiar with brand communication and event planning.
• Prior experience in international fintech/tech/startup companies preferred.
• Good understanding of the cryptocurrency and blockchain world is advantageous.

• The Manager/Senior Manager uses data analytics and determines new strategies to make production processes more efficient to meet organisation's goals.

• He/She establishes, implements and manages projects to meet operational objectives.

• He/She manages his/her team resources and balances between production requirement and manpower resources to ensure organisation's sustainability.

• He/She integrates quality principles and methodology to enhance engineering performance within the organisation.

• In addition the Manager/Senior Manager evaluates the organisation’s approach towards a lean enterprise and uses data analytics for business insights identification.

• He/She drives innovation practices in the organisation and review manufacturing processes to reduce working capital and optimize inventory levels.

• As a people manager, the Manager oversees manpower, financial, training and resource planning deployment within the organisation.

• He displays a high level of organisational awareness and leadership skills by working in a consultative manner with other departments/sections within the organisation.

~ Analyse data for business insights identification.

~ Analyse production efficiencies.

~ Conduct interviews and make hiring decisions.

~ Determine priorities dynamically and set planning assumptions for work in progress levels by product, cycle time and yield.

~ Develop On-the-job training programme.

~ Develop workplace learning plan.

~ Evaluate organisations approach towards a lean enterprise.

~ Evaluate the sustainability of manufacturing process by preparing rough cut capacity plans.

~ Evaluate workplace safety and health management system for compliance and improvement.

~ Improve operation planning through use of big data and advanced analytics modelling.

~ Integrate quality principles and methodology to enhance engineering performance.

~ Lead change management in the organisation.

~ Manage balance between production requirement and manpower resources.

~ Manage innovation practises in organisation.

~ Manage manufacturing key metrics including loading, performance to commitments, on time delivery and bottlenecks.

~ Manage material requirements planning taking into account the sales forecast, production plan and production capacity.

~ Resolve workplace grievances and disputes.

~ Review manufacturing processes to reduce working capital and optimise inventory levels.

Our client is a well-established financial institution that offers a diverse range of banking services to its clients. The bank is committed to providing excellent customer service and maintaining high standards of professionalism and integrity.

about the job

• Develop and maintain strong relationships with corporate clients involving credit facilities, trade finance, cash management, and other corporate banking services understanding their needs and objectives.
• Identify opportunities to cross-sell and upsell banking products to existing clients, maximising revenue generation.
• Analyse client financials, assess risk, and propose appropriate banking products and services to meet their needs.
• Preparing credit proposals, coordinating with other departments for approvals and undertaking credit monitoring & asset reviews of the portfolio.
• Executing transactions in a timely and efficient manner in line with customer expectations.

skills and experience required

• Bachelor's degree or higher, preferably in Business or a related discipline.
• At least 5 years of relevant experience in corporate banking.
• Strong business acumen and market awareness, with the ability to identify and capitalize on business opportunities.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Job Description:

• Officer and rating crew planning: this involves assigning and choosing members in collaboration with the Technical Superintendent
• Start briefings for the on-signing personnel and handle pertinent internal and external communications. Track and oversee global crew changes in the most economical way.
• Examine and assess the crew performance reports, and be ready to coordinate or communicate any necessary disciplinary actions with the vessel's command and the Technical Superintendent onshore.
• In close coordination with the insurance department, handle medical crises and cases pertaining to the crew.
• Keep yourself updated on regulatory developments, such as those pertaining to STCW 95 flag state regulations and adhere to the company's protocol.
• Frequent ship trips close to the regional headquarters

Requirements:

• Proactive, ambitious, and enthusiastic individual who is keen to contribute to the creation of a new ship management system by implementing newly developed procedures for crew-related issues.
• Competent communicator who is well-organized, structured, and capable of handling last-minute crew change circumstances with assurance.
• Knowledge of planning and managing employee relations Ideally, you have prior experience in the crewing and shipping industries.
• Speaking and writing English fluently allows you to interact with a global staff of various levels.

Digitalization support manager

Main Job Responsibilities:
1. Responsible for the provisoning and maintenance of the office network equipment;
2. Responsible for the support, operation, maintenance and management of IT systems;
3. Responsible for the budget planning, procurement, allocation, maintenance and other management of office computers and related equipment;
4. Responsible for information asset management;
5. Responsible for the regional information security management;
6. Responsible for the coordination of regional digitalization work;
7. Responsible for the implementation of the digital transformation;
8. Organize network & biz unit for jointly coordination, coordinate the network department / procurement center for IRU resources, and provide analysis reports;
9. Responsible for the network circuit settlement with the headquarters / group;
10. Complete other work assigned by the department.


Qualifications requirements (including but not limited to the following options):
1. Bachelor degree or above, IT related major;
2. Familiar with the basic maintenance and processing of computer, IP telephone, office network and other office equipment;
3. At least 2 years of working experience in IT support;
4. Familiar with product knowledge of network connection such as leased line/IP-Transit;
5. Good communication skills and problem handling and coordination ability;
6. Cisco / Huawei related certification is preferred.

Job Summary:

Oversee Banquet operations to ensure high quality of food and service delivered to guests at functions in accordance with the Hotel standards.

Responsibilities:

• Read log book and all BEOs at the start of work shift.
• Attend Banquet Event Order (BEO) meetings twice a week with Catering Sales to align and confirm all requirements for events.
• Meet and ascertain guests requirement for their events, with representative from Catering Sales.
• Work with relevant Outlet Manager, Chief Steward, Executive Chef or partners to map out the requirement and provide the resources essential for events.
• Communicate and delegate responsibilities to Assistant Manager to follow-up on all resources and services required from other departments, such as table cloths, uniforms, technical support etc.
• Conduct and enforce all pre-event checks and control procedures.
• Inspect and ensure equipment is in working good condition and resources are sufficient. Recommend and propose purchases when required.
• Monitor the quality and quantity of all food and beverage items served. Provide feedback and correction actions to maintain consistent quality.
• Conduct basic Banquet department briefing to all full time Associates.
• Brief the Banquet team on the event programme and menu and ascertain they are familiar with it.
• Provide fast and effective solutions to resolve any operations or service gaps.
• Operationally in-charge of the Audio Visual (AV) team
• Ensure all agreed action plans proposed by guests or Catering Sales staff are implemented, if any.
• Distribute, collect and collate feedback from guests. Review guest feedback and overall customer satisfaction rating. Update F&B Manager on service performance and recommend actions for improvement.
• Analyze Monthly Profit and Loss statements and propose to F&B Manager appropriate actions to be taken to optimize profitability and manage costs. Attend monthly Profit and Loss Meetings to provide explanations on financial performance, if required.
• Set, monitor and achieve Key Performance Indicators (KPIs) for the department so as to meet/exceed Business Unit annual Budget and strategic F&B goals. Cascade yearly KPIs for individual Associates as part of their job performance targets.
• Review and discuss collaboratively, with Catering Sales, function packages with the aim to increase overall revenue.
• Review and update daily operational procedures ensuring SOPs and relevant training materials are updated on a periodic basis.
• Conduct daily inspection on storage areas for cleanliness and working conditions using established checklist.
• Work with Catering Sales and Executive Chef to review menus twice a year and make changes if necessary.
• Attend daily F&B Briefing, Operations Meeting and monthly F&B meeting.
• Conduct briefing for staff and supervise staff
• Handle manpower deployment, recruitment, welfare, staff grievances and disciplinary issues.
• Conduct performance appraisals for Banquet staff and manage their performance by coaching and training them in accordance with established Hotel standards.
• Perform any other duties as assigned by management.

Job Requirements

• Maintain highest standards of professionalism, ethics, grooming and attitude towards Associates, guests, suppliers and other clients.
• Strong communication, customer service and interpersonal skills.
• Good leadership skills.
• Good knowledge and enforcement of local liquor and food service laws.
• IT proficient in MS Office applications and Hotel systems.
• Strong team player.
• Ability to multi-task and solve problems in a demanding environment.
• Costing ability
• Food Hygiene certificate
• Willing to work long hours and on weekends/PH
• Ability to relate to and manage large crowds.

We are looking for a self-motivated and results-driven general manager to direct and manage our organization's business activities and to develop and implement effective business strategies and programs. Duties for the general manager will include allocating budget resources, formulating policies, coordinating business operations, monitoring and motivating staff, managing operational costs, ensuring good customer service, improving administration processes, engaging with vendors, hiring and training employees, identifying business opportunities, and monitoring financial activities. Your entrepreneurial spirit and vision in directing business functions will assist our organization in maintaining relationships with clients, generating new business, increasing staff productivity, improving service, ensuring sustainability, and meeting business objectives.

The successful candidate for this role should possess excellent communication skills, superior knowledge of business functions, exceptional budgeting, and finance skills, and strong leadership qualities. The noteworthy general manager should account for all business activities, support staff development, enhance efficiency, drive sales and improve revenue, maintain relationships with clients, enhance the organization's image, and meet overall growth objectives.

General Manager Responsibilities:

• Developing and implementing growth strategies.
• Training low-level managers and staff.
• Creating and managing budgets.
• Improving revenue.
• Hiring employees.
• Evaluating performance and productivity.
• Analyzing accounting and financial data.
• Researching and identifying growth opportunities.
• Generating reports and giving presentations.
• Overseeing daily business operations sometimes overnight will be need to operate.

General Manager Requirements:

• Degree in business management or a masters in business administration.
• Good knowledge of different business functions.
• Strong leadership qualities.
• Excellent communication skills.
• Highly organized.
• Strong work ethic.
• Good interpersonal skills.
• Meticulous attention to detail.
• Computer literate.
• Proactive nature.

Reporting to the Sales Manager, you play a vital and rewarding role in the dynamic & growing sales team focusing in selling IT services & solutions for the large SME & MNC customers. You are responsible for a full sales cycle, from hunting to developing and bringing deals to closure. Part of your account management effort, you will be also tasked to handle existing customers with new IT projects and business opportunities. There will be excellent career progression for you to become the lead in the department & eventually heading a business unit of your own, prior good results after a period of time.

KEY RESPONSIBILITES:

· Carrying out direct sales activities to acquire new customers (B2B)

· Build good rapport and expand business opportunities with existing customers

· Submitting sales funnels timely & achieving monthly/ quarterly sales target

· Work closely with pre-sales team and key technology partners to on leads and business opportunities

· Assist in identifying opportunities in Gebiz & related portal and submission of ITQ timely

· Target on vertical sectors and familiar with their business’ ‘needs’ and ‘wants’

· Identifying customers’ requirements, prioritizing initiatives and executing good action plan to achieve success in this role

ROLE REQUIREMENT:

· At least 2 years of corporate sales experience in relevant industry

· Minimum diploma & above in IT/ Business/ Marketing or related field

· Strong sales or business development background with proven track record in enterprise solutions selling

· Good exposure in selling IT services &/ or solutions e.g. network/ system infra, network security/ managed services/ maintenance support services

· Equipped with good presentation and negotiation skills

· Competencies in building executive level relationships – abilities to reach to decision makers & strong influencers

· Independent, resourceful, good analytical and communication skills

· Strong sense of responsibility, hardworking, able to perform under pressure

· Zero or less working experience candidates are welcome – you will be considered in a junior position – training will be provided