Total 26,350 customer service manager job vacancies in Others category in Singapore

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople

· Developing goals for the development team and business growth and ensuring they are met.

· Training personnel and helping team members develop their skills.

• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

To improve efficiency and increase profits while managing the overall operations of a company or division. General manager duties include managing staff, overseeing the budget, employing marketing strategies, and many other facets of the business.General management is a field that applies to multiple industries. General managers are responsible for managing employees, day-to-day operations within a branch, or a department.

Sales Assistant Manager Job Description

We are looking to employ a highly driven assistant sales manager to assist the sales manager with the day-to-day running of our store. The assistant sales manager’s responsibilities include developing strategies to improve sales, effectively handling customer complaints, and assisting with the recruitment of sales staff. You should also be able to delegate tasks to the sales staff in the absence of the sales manager.

To be successful as an assistant sales manager, you should demonstrate exceptional leadership skills and ensure that sales staff comply with company policies and guidelines. Ultimately, a top-performing assistant sales manager should be able to achieve excellent customer service at all times.

Sales Assistant Manager Responsibilities:

• Continually meeting or exceeding sales quotas.
• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.
• Monitoring the performance of the sales team.
• Ensuring that the store is clean and well-maintained at all times.
• Building and maintaining good working relationships with customers.
• Identifying opportunities and strategies to increase sales.
• Regularly attending sales meetings and training sessions.
• Ensuring that the store is adequately stocked with company products.
• Performing all duties of the Sales Manager in cases of absence or emergency.
• Updates managers by consolidating, analysing, and forwarding daily action summaries.
• Assist with the sales process by maintaining a fully stocked store.
• Recommend and display items that match customer needs.
• Manage point-of-sale processes.
• Maintain an up-to-date knowledge of product features and sales promotion
• Tracks sales expenses by tracking, consolidating, analysing, and summarising expenses, and forwarding for reimbursement.
• Update customer records in the company database as required
• Perform any other duties assigned by the director.

Sales Assistant Manager Requirements:

• High school diploma or GED.
• Bachelor’s degree in marketing, communications, or related field is advantageous.
• Proven experience in sales and customer service.
• Proficient in all Microsoft Office applications.
• The ability to work in a fast-paced environment.
• Excellent problem-solving skills.
• Strong management and leadership skills.
• Effective communication skills.
• Exceptional customer service skills.
• The Ability to multitask and work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).
• The ability to work under pressure.

Job Description

1-1. Overall Operations Supervision

- Supervise overall warehouse operations including SG local transportation from/to company’s warehouse(s)

- Establish and monitor the basic practice and implementation such as MHE pre-inspection, daily-walk-about in the respective work environment with the support from section leads below SLM

- Supervise and monitor WSH monthly reports and take a lead to close any negative findings.

- Receive an external or/and internal escalation upon any deviation or potential risk of deviation from the set KPIs.

- Provide the respective section leads with the relevant guidance and direction whereby how to adjust, correct, or upgrade daily operations.

1-2. Overall Operations Projects Supervision

- Delegate the respective tasks to the respective section leads by determining a schedule.

- Monitor the completion of respective project tasks.

- Receive any escalation from the section leads upon any potential delay or obstacles.

- Provide the respective section leads with the relevant advice and guidance for their clear understanding. - Schedule and arrange any internal session for internal alignments in case of any potential issues, especially the severe ones.

- Properly and timely escalate the potential risks to the direct superior.

1-3. Operations Resource Planning

- Come up with operations manpower resource planning.

- Conduct recruitment interviews in case of additional manpower resources to bring into the operations team.

- Exercise any warning session(s) or termination session(s) related to the respective section leads

1-4. Warehouse P/L Control

- Analyse monthly department P/L starting from sales revenue, direct cost, indirect cost up to gross profit with the direct superior.

- Come up with some proposals to improve our sales or/and cost for further discussion and finalisation with the direct superior.

3. Mandatory Requirements

- Minimum 3 to 5 years’ experience in a managerial position in 3PLWarehouse operations environment.

- Ability to multi-task in a fast paced environments

- Mature, self-motivated, and able to work independently.

- Ability to motivate & manage a dynamic service-oriented organization.

- Ability to support change in a fast-moving environments & coach organization

- Ability to use the technical skill, process discipline to build & develop service deliverables & capabilities.

- Good spoken and written communication skills to coordinate with customers or / and appointed vendors

- Prior experience in handling spare parts or healthcare products are at advantage

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

• Reporting to the Area/Operations Manager, you are responsible for the business performance of the restaurant, as well as maintaining high standards of food, service, and health and safety.
• Take responsibility for the business performance of the restaurant
• Plan and analyse restaurant sales levels and profitability
• Prepare reports at the end of the shift/week
• Create and execute plans for staff development
• Accountable for labour and F&B costing matters, including inventory control and conducting bi-monthly stock
• Handle staff disciplinary issues, conducting performance reviews and confirmation of staff
• Provide effective leadership to the F&B team to ensure targets are met
• Constantly review, evaluate operations/procedures and suggest improvements to the management
• Coordinate the entire operations of the restaurant during scheduled shifts
• Perform banking duties
• Maintain high standards of quality control, hygiene, and health and safety
• Ensure strict compliance by all service and kitchen staff to Company’s standard operating procedures
• Any other appropriate duties and responsibilities as assigned

Requirements:

• Min. 5 years of relevant experience with 3 years in a managerial capacity in established hotpot-concept restaurants
• Have good product knowledge on food items
• F&B cost/inventory management skills would be an added advantage
• Basic PC-literacy
• Strong command of both Mandarin & English in order to communicate and introduce menu items to customers
• Excellent organizational skills , interpersonal & communication skills
• Strong public relations skills
• Ability to thrive in a challenging environment
• Strong leader & team player
• Capable of delivering profits, costs control and building of customer loyalty

Business Development Assistant Manager Job brief

We are looking for an ambitious and energetic Assistant Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy. The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Assistant Manager Responsibilities

· Develop a growth strategy focused both on financial gain and customer satisfaction

· Conduct research to identify new markets and customer needs

· Arrange business meetings with prospective clients

· Promote the company’s products/services addressing or predicting clients’ objectives

· Prepare sales contracts ensuring adherence to law-established rules and guidelines

· Keep records of sales, revenue, invoices etc.

· Provide trustworthy feedback and after-sales support

· Build long-term relationships with new and existing customers

· Develop entry level staff into valuable salespeople

· Developing growth strategies and plans

· Managing and retaining relationships with existing clients

· Increasing client base

· Having an in-depth knowledge of business products and value proposition

· Writing business proposals

· Negotiating with stakeholders

· Identifying and mapping business strengths and customer needs

· Researching business opportunities and viable income streams

· Following industry trends locally and internationally

· Drafting and reviewing contracts

· Reporting on successes and areas needing improvements

· Contacting potential clients to establish rapport and arrange meetings.

· Planning and overseeing new marketing initiatives.

· Researching organizations and individuals to find new opportunities.

· Increasing the value of current customers while attracting new ones.

· Finding and developing new markets and improving sales.

· Attending conferences, meetings, and industry events.

· Developing quotes and proposals for clients.

· Developing goals for the development team and business growth and ensuring they are met.

· Training personnel and helping team members develop their skills.

Business Development Assistant Manager Requirements

· Proven working experience as a business development manager, sales executive or a

· relevant role

· Experience in sales, marketing or related fields.

· Strong communication skills and IT fluency.

· Ability to manage multi-task.

· Excellent organizational skills.

· Ability to flourish with minimal guidance, be proactive, and handle uncertainty.

· Proficient in Word, Excel, Outlook, and PowerPoint.

· Comfortable using a computer for various tasks.

· Time management and planning skills

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

ADMIN CUM ACCOUNTS POSITION

Accounting Management:

• Handling Accounts Payable & Accounts Receivable duties promptly
• Handle invoicing, account transactions, and monthly SOA, maintaining accuracy.
• Maintain the General Ledger and reconciled monthly accounts
• Prepare monthly bank and cash reconciliation statement
• Process staff claims and reimbursement of claims
• Handle for GST Submission, IRAS AIS,IR8A, IR21, Corporate tax, Income tax etc.
• Responsible for preparation and closing of monthly and annual Financial statements.
• Ensure timely preparation of management and statutory reports,budgets, forecasts, and financial analyses
• Coordinate and liaise with external parties like auditors, tax agents and tax authorities
• Maintain proper documentation and ensure compliance of internal control
• Perform any other ad hoc duties when required.

HR Administration:

• Oversee full HR functions, including recruitment, Termination, payroll, Work Pass matters (MOM WPOL/EPOL/OFWAS, BCA matter, etc.)
• Coordinate recruitment process, employee onboarding and offboarding processes, ensuring a smooth transition for new hires and departures
• Prepare employment contracts and miscellaneous HR correspondences.
• Stay updated on labour laws, ensuring company compliance.
• Manage day-to-day office operations, including maintaining office stationery, printed materials, equipment, and facilities.
• Handling of employees' training matter
• Preparation and submission of statutory surveys and other ad-hoc surveys required.
• Support general office operation
• Undertake other ad-hoc duties as assigned

Job Description

You will be a key member of our service delivery team, playing an important role in providing HR and payroll outsourcing services to our clients, mainly large scale MNCs. You are responsible for coordinating internal resources and client for seamless execution of services, ensure service are delivered on-time and within scope. You will ensure compliance to SOPs, regulatory updates and liaise with local statutory authority regards to local pension, insurance, tax and etc. Most importantly, you will be work closely with our clients in delivering our services in a timely manner to enable our clients to run their payroll operations in an efficient way.

You will be trained on the functionalities of our award winning solution and partnering our application consultants, in gathering requirements, performing user testing and conducting train-the-trainers session.

You need to have a passion in client service and set your sight in delivering a solution that constantly exceed the clients’ expectation. You should enjoy continual learning and is often excited over new technologies.

• Minimum 5 years of relevant experience in Singapore/Malaysia payroll experience with strong leadership skills.
• Knowledge of HCM or Payroll software with solid hand-on experience in full spectrum of payroll processing.
• Process an analytical and inquisitive mindset.
• Excellent communication skills, written and verbal and ability to liaise effectively with various stakeholders.
• Team attitude and ability to work with a variety of skillsets and autonomously.
• Detail-oriented, organized with solid time-management experience and able to work under time pressure.
• Applicant who has experienced in payroll outsource it would be an advantage

Why joins us:

Humanica is a publicly listed software company headquartered out of Bangkok, Thailand and trusted business solutions provider since 2003. We have over 1000 employees working across Asia in our regional offices in Singapore, Jakarta, Kuala Lumpur, Penang and Ho Chi Minh. Humanica celebrates its 20th year of excellence in providing HR software and Payroll outsourcing solutions and is the leading HR solutions provider in Southeast Asia, serving thousands of customers and over two million employees.

Humanica is also developing our award winning solution for other countries in Asia in collaboration with our network of partners. We believe in combining our technology with our deep industry knowledge and experience to provide the change agent to accelerate business growth for our clients.

We offer an attractive and unique opportunity to be part of an exceptional team, sharing our fast-growing success stories in the HCM industry. For the very beginning, we have valued excellence, integrity, teamwork and openness above all else.

At Humanica, it is all about being agile and responsiveness to our clients while continuing to innovate through our technology. We firmly believe that our success comes from the strength of our people, our number one winning strategy. We encourage equal opportunity and diversity in our multinational workplace. We will be happy to speak with you if you have what it takes or inspire to be one, please reach out to us.

1. Supervision: Assist in overseeing daily operations of the restaurant, ensuring smooth workflow and adherence to company standards.
2. Staff Management: Help in recruiting, training, and managing staff members, including servers, hosts, cooks, and other support staff. Delegate tasks and provide guidance as needed.
3. Customer Service: Maintain high levels of customer satisfaction by ensuring prompt and courteous service, handling customer complaints or issues effectively, and fostering a positive dining experience.
4. Inventory Management: Assist in monitoring inventory levels of food, beverages, and supplies. Coordinate with suppliers for timely deliveries and ensure proper storage and stock rotation.
5. Financial Management: Help in monitoring expenses, controlling costs, and maximizing profitability. This may involve assisting with budgeting, tracking sales and expenses, and implementing cost-saving measures.
6. Quality Control: Ensure that food preparation and presentation meet established standards of quality and consistency. Conduct regular inspections to uphold cleanliness and sanitation guidelines.
7. Compliance: Ensure compliance with health and safety regulations, food safety standards, and licensing requirements. Stay updated on relevant laws and regulations affecting the restaurant industry.
8. Shift Management: Assist in scheduling shifts and managing labor costs effectively. Coordinate with other managers to ensure adequate staffing levels during peak hours.
9. Marketing and Promotion: Assist in implementing marketing initiatives to attract customers and increase sales. This may include promoting special events, managing social media accounts, or collaborating with local businesses for partnerships.
10. Training and Development: Continuously train and develop staff members to enhance their skills and performance. Provide ongoing feedback and coaching to encourage growth and improve service quality.
11. Administrative Tasks: Assist in administrative duties such as maintaining records, preparing reports, and managing paperwork related to payroll, inventory, and employee documentation.
12. Team Collaboration: Collaborate with the Restaurant Manager and other team members to achieve organizational goals, resolve issues, and implement improvements.
13. Adherence to Company Policies: Ensure that all staff members adhere to company policies and procedures, including dress code, punctuality, and professional conduct.
14. Flexibility: Be willing to step in and perform various tasks as needed, including assisting with food preparation, serving customers, or handling unexpected situations.

Overall, the Assistant Restaurant Manager plays a crucial role in supporting the Restaurant Manager in all aspects of restaurant operations, striving to maintain high standards of service, efficiency, and customer satisfaction.

Job Responsibilities:

1. According to the business needs of the department, reasonably set the organizational structure and positions of the department, optimize the business process, and reasonably allocate human resources.

2. Conducted market survey and feedback, organized comprehensive planning of overall positioning, style design and business direction of the website, and established the positioning and development direction of the website.

3. Formulated the overall and phased development plan and operation strategy of the website, and organized and coordinated relevant departments to implement and achieve the operation goals of the website. Responsible for the overall operation of the website (managing user demand analysis, website optimization and promotion, traffic analysis, etc.).

4. Responsible for the planning, writing, activity execution, data tracking, analysis and summary of various network promotion programs, improve the ranking of the website in the major search engines, and take the main responsibility of increasing the number of website users, pv traffic, user adhesion and brand promotion.

5. Determine the website optimization plan according to the characteristics of the website, constantly optimize the functions and services of the website, and improve the website popularity and online sales volume.

Enterprise requirements for beauticians

Salary and welfare :

Specific negotiable;Provide working meals, birthday benefits,

58 RECRUITMENT PTE. LTD.

2 GAMBAS CRESCENT #06-22 SINGAPORE 757044

LICENSE NO:19C9772

TEL:67026282

1. Operational Oversight:Supervise and coordinate all operational activities, including front-of-house and back-of-house operations.
   Ensure that all processes and procedures are followed to maintain smooth and efficient operations.
   Monitor key performance indicators (KPIs) to assess operational performance and identify areas for improvement.
   
2. Staff Management:Recruit, train, and manage restaurant staff, including servers, kitchen staff, and support personnel.
   Create and maintain employee schedules to ensure adequate staffing levels during peak hours.
   Provide ongoing training, coaching, and performance feedback to enhance staff performance and morale.
   
3. Financial Management:Develop and manage budgets, forecasts, and financial plans to achieve revenue and profitability targets.
   Monitor expenses, control costs, and implement strategies to improve profitability.
   Conduct regular financial analysis and reporting to assess financial performance and identify opportunities for improvement.
   
4. Quality Control:Implement and maintain quality control measures to ensure that food preparation, presentation, and service meet established standards.
   Conduct regular inspections of the restaurant to ensure cleanliness, hygiene, and compliance with food safety regulations.
   Address any issues or concerns related to food quality, service, or cleanliness promptly and effectively.
   
5. Customer Service:Foster a culture of exceptional customer service and guest satisfaction throughout the restaurant.
   Handle customer inquiries, complaints, and feedback in a professional and timely manner.
   Implement strategies to enhance the overall dining experience and build customer loyalty.
   
6. Inventory Management:Oversee inventory management processes, including ordering, receiving, and stock control.
   Monitor inventory levels and ensure adequate supply of food, beverages, and other supplies.
   Minimize waste and spoilage through effective inventory management practices.
   
7. Health and Safety Compliance:Ensure compliance with health and safety regulations, food safety standards, and licensing requirements.
   Conduct regular safety inspections and audits to identify and address potential hazards.
   Implement and enforce safety protocols and procedures to maintain a safe and healthy work environment.
   
8. Strategic Planning and Development:Collaborate with senior management to develop strategic plans and initiatives to drive business growth and expansion.
   Identify opportunities for operational improvements, cost savings, and revenue generation.
   Stay updated on industry trends, market dynamics, and competitor activities to inform decision-making.
   

- Sales target management and make action plans.

- Lead and motivate staff to achieve operational goals, sales targets and profitability.

- Maintain brand food costing and beverage standard.

- Maintain and give training brand concept and service standard.

- Maintain high qualities of food quality, service and cleanliness of outlets.

- Oversee operations and maintain its operational smoothness and customer service standard.

- Maintain the team in consistently upselling and suggestive selling to customers.

- Provide training and monitor of team sales verbiage and tactis.

- Responsible for cash and trasaction handling in outlet.

- Conduct interview and scheduling.

- 5.5 days weeks.

Responsibilities:

1. E-commerce Management: Develop and implement e-commerce strategies to drive online sales and achieve business goals.
Manage the end-to-end e-commerce operations, including website functionality, product listings, and customer experience.
Collaborate with marketing teams to execute online promotional campaigns and optimize the user experience.

2. Data Management and Analytics: Collection, analysis, and interpretation of data related to e-commerce performance and IT metrics.
Utilize data insights to make informed decisions and optimize processes for better business outcomes.

3. Vendor Management: Collaborate with third-party vendors, service providers, and technology partners to ensure seamless integration and support.
Negotiate and manage contracts with vendors to ensure cost-effective solutions.

4. Team Leadership: Lead and mentor a team of e-commerce professionals, fostering a collaborative and high-performance work environment.
Conduct regular training sessions to keep the team updated on the industry best practices.

Our Client:

• Logistics Industry
• Tuas
• 5 Days, Office Hours
• UP $4,000 Basic + AWS + VB
• Transport provided!

Job Responsibilities:

• Manage and lead a team of 3 subordinates in export/import.
• Prepare quotations and cost management.
• Build and maintain relationships with partner companies.
• Negotiate rates with carriers and NVOCCs.
• Deliver reports and contribute to strategic planning during meetings.
• Provide weekly progress updates on performance, strategies, and activity outcomes.
• Maintain knowledge and oversee the management of licenses such as ZeroGST, MES, RACA, and others related to export/import.
• Maintain ISO documents related to the department.

Job Requirements:

• Min. 4 years of Freight Forwarding Sales working experience.
• Singaporeans only!

Applicants who possess relevant experience for the above responsibilities are most welcome to apply.

If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Interested applicants, please submit your updated resume in MS Words format by using the APPLY NOW BUTTON.

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

Please be notified that only shortlisted candidates will be notified.

Deidrie Chiam Rui-Xuan | EA Reg No: R23116361

Recruit Now Singapore Pte Ltd | EA Lic No: 21C0845

The Company

As a market leader in medical devices and equipment, our client is experiencing explosive growth in Southeast Asia. To fuel this expansion, they seek a dynamic FP&A Manager to join their passionate team.

The Role

Own the region's finance operation. Assume full P&L accountability and orchestrate the entire financial cycle, from crafting budgets and forecasts to delivering insightful monthly reports. You'll be the strategic partner to the commercial team, supporting pricing decisions and analyzing margins to safeguard profitability.

Your financial modeling and analysis prowess will provide invaluable support for acquisitions, long-term contracts, and ad hoc projects. Develop strategic long-term financial plans and implement performance reporting processes to ensure all objectives are met.

Your Profile

As a qualified candidate, you will possess a degree in Accountancy or ACCA with the follow related experiences:

• At least 10 years of P&L FP&A or revenue analysis expertise to the table.
• Experience leading a team in the last 3 years.
• Collaborate effectively with commercial teams to optimize sales, margins, and profitability.
• Passionate about communicating financial data clearly and engagingly to diverse stakeholders.
• Familiarity with Oracle and Hyperion Essbase is preferred but it's not essential.

Apply Today

Please send your resume, in WORD format only and quote reference number NJ10255688, by clicking the apply button. Please note that only short-listed candidates will be contacted.

Robert Half International Pte Ltd. Co. Registration no.: 200612189E | EA Licence No.: 07C5595 | Naveen Jude EA Registration no.: R1880076

As an Account Manager, you will play a pivotal role in steering category growth, aligning closely with the KrisShop brand's vision and mission. Your responsibilities encompass overseeing category sales, profit and loss, and ensuring a robust representation of brands and product assortments. You will be instrumental in nurturing brand partnerships and vendors through the strategic planning of brand campaigns and on-site activities. Vendor acquisition and adept management of vendors in operational processes, including vendor portals and internal documentation, are vital components of your role. Your ability to seamlessly handle operational and administrative tasks will be essential.

· Analyze data or insights to determine industry and consumer trends

· Monitor stock movement of the respective category’s SKUs and ensure sufficient stocks across listing period, and plan exit strategies for poor performing SKUs

· Effectively manage the category, by consistently reviewing sales and profitability, with the introduction of new trendy brands and replacement of poor selling products

· Devising long-term development strategies for product categories

· Place appropriate orders to ensure product availability that meets consumer demands

· Liaise with marketing teams and channels teams to determine competitive pricing and promotional activities of a product category

· Foster trust relationships with vendors to achieve better pricing and quality of services

· Assume responsibility of budget development and revenue for category

· Manage the commercial negotiations for new brands within category and owns the onboarding process

· Creates joint business plans with brands to foster exclusive collaborations and drive sales and profitability

Requirements

1. Demonstrated 2-3 years of experience in vendor management within the ecommerce domain.

2. Proven track record of driving substantial sales growth within the ecommerce industry.

3. Proficiency in product listings on ecommerce platforms.

4. Familiarity with ecommerce seller management.

5. Strong business acumen, with the capability to derive actionable insights that fuel business expansion.

6. Exceptional organizational, analytical, problem-solving, and negotiation skills.

7. A preference for meticulousness and proficiency in handling administrative tasks.

8. Outstanding time management skills and the capacity to multitask effectively.

9. An advantageous background in liquor and food will be considered a valuable asset.

Educational Background (Optional):

Candidates with degrees in Business, Retail, or Business IT are encouraged to apply. Your educational background will be viewed as a positive addition to your qualifications.

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Position Summary

A Global 3PL Logistics entity, seeking for a Logistics Operations Manager to lead a team in the management of logistics and warehouse operations to achieve targeted performance and required service standards.

Responsibilities

• Lead and manage the logistics operations

• Responsible for P&L of the operations

• Supervises and develops staff

• Provide inputs for department’s future needs and operations by defining roles and responsibilities for the team

• Drive Lean Warehousing System

• Constantly look for improvement opportunities along the value chain, to streamline and re-engine the processes to achieve and exceed the service standard or target.

• Enforce security and work safety measures and controls in the warehouse.

• Responsible for meeting and exceeding customer metrics (cost, quality, Customer Service and Supplier Performance)

• Train and manage the team to solve day-to-day operational issues and reach short- and long-term performance goals

Requirements

• Minimum 5 years of experience in shipper (managing 3PL) / 3PL environment

• Bachelor's Degree in Logistics/ Supply Chain Management/ Engineering or equivalent work experience in the logistics field

• Prior experience in managing an operations size of 40-60 personnels will be an added advantage

• Good working knowledge on warehouse management, inventory planning, local distribution and transport management.

• Possess strong leadership skills

• Good communications and interpersonal skills

• Good understanding of customs and regulatory issues related to Logistics

• Experience in WMS systems and possess good computer skills

KEY HIGHLIGHTS:

• In charge of Retail business for Singapore & Malaysia.

• Drive sales performance and lead frontline team.

• Company Culture: Friendly

We are a European Confectionery Company and is looking for a high calibre to join our team. The incumbent will play an important role in building a small team to sustain growth in the Southeast Asia region. The ideal candidate must be a passionate individual with solid experience in sales with management experience within the hospitality or retail industry. You will possess a sales-driven aptitude and passion for achieving business targets with retail operations management skills. A professional with result-oriented attitude, strategic mindset and problem-solving skills in experience retail business. The sales and management ability to embody our culture are required to be successful in this role.

RESPONSIBILITIES

SALES AND BUSIENSS DEVELOPMENT ACCOUNTABILITY

￭ In charge of sales performance and budget with full P&L responsibility of the channel.

￭ Develop and implement retail strategies, define objectives and action plans to achieve sales targets.

￭ Analyze consumer trends and channels to identify and maximize market opportunities. Provide market insights and recommendations to management to elevate business performance in the region.

￭ Explore new business opportunities and develop business cases for expansion plans to strengthen retail proximity.

￭ Collaborate with the Finance department to develop and manage the operational budget, ensuring efficient allocation of resources and cost control measures are in place to meet financial targets.

￭ Provide sales analysis, reports and propose relevant business plans for management review.

RETAIL OPERATIONS AND CROSS-FUNCTION COLLABORATION

￭ Develop and implement strategies to enhance the overall customer experience, including visual merchandising, store layout, customer service standards, loyalty programs and compliance to ensure company's standards and KPIs are achieved.

￭ Monitor retail performance and launch focused action plans with clearly articulated objectives to improve results.

￭ Regular review workflow and processes to optimize efficiency and drive for operational excellence.

￭ Provide insights and recommendations on product offerings, pricing, and promotions to drive sales and maintain a competitive edge.

￭ Collaborate with Marketing team by providing market insights so to define the most relevant promotional activities to accelerate sales performance and customer experience.

￭ Work with Demand Planner and Supply Chain team to perform effective stock control to maximize sales performance. Oversee sales & inventory analysis, operating cost, develop sales and performance reports for management review and to take appropriate actions.

￭ Work with HR Department to review and fine-tune sales incentive program on regular basis so to drive staff & sales performance and efficiency.

￭ Foster effective communication and collaboration with cross-functional teams such as Marketing, Supply Chain, Finance and IT to ensure alignment and coordination of activities including but not limited to new shop opening and renovation projects.

PEOPLE MANAGEMENT AND TEAM DEVELOPMENT

￭ Lead and coach retail team. Supervise a team of shop management and develop the team by providing guidance & support through timely feedback. Foster a positive and inclusive work culture and environment.

￭ Monitor and analyze the objectives setting to evaluate the performance of shops and identify areas for improvement. Develop action plans to address any performance gaps and drive continuous improvement.

￭ Work with Training Manager to define training needs and develop talents with necessary skills so to drive excellence in customer service & sales performance.

￭ Collaborate with HR department on team development, strength talent pipeline and people development to solidify the team structure and capability.

REQUIREMENTS

• Degree in Business Studies, Fashion, Finance or related discipline.

• Minimum 7 years’ relevant experience in retail industry, preferably from luxury F&B retail / fashion brands / cosmetics.

• Strong financial acumen, track record in managing a retail organization.

• Strong leadership skills with exceptional presentation and communication skills.

• Strong analytical, business acumen and interpersonal skills.

• Shop visit and business travel is required.

Job Description:

• Responsible for wide spectrum of consolidated financial & accounting functions within the business
• Lead and supervise a team of accounting staff to provide accurate and timely book-keeping services to clients
• Manage accounting operations and support clients’ account
• Provide timely and accurate analysis of project financials to internal stakeholders
• Manage financial requests, review and provide financial reporting and performance analytics
• Preparation of financial reports and ensure timely submission of department reports from the team
• Ensure financial transactions comply with engagement contracts, regulations and company policies
• Manage and process invoice payment in accordance with established payment cycles and client requirements
• Involve in annual budgeting, including forecast preparation
• Oversee operations of finance department, set goals and objectives
• Continuous review of processes to improve business operation and compliance with accounting standards

Job Requirements:

• Degree / Professional qualification in Accountancy / Finance and a qualified CPA
• Minimum 8 years of experience with at least 5 years in a leadership role
• Experienced in client accounting, client reporting, budgeting, cost budgeting
• Self-motivated and a team leader who possess excellent business acumen
• Analytical, meticulous with an eye for details
• Good understanding of Property / Real Estate industry will be an advantage

Benefits:

• Structured training programmes
• Rewarding career prospects
• Good staff welfare and benefits

Summary

The Client Solutions Manager is responsible for lead generation, developing single, multi-services and IFM solutions. Efficient bid project management and co-ordination of bid resource, competitive pricing and proactive client retention are important parts of the role.

Responsibilities:

• Deliver commercial objectives aligned with the Head of Client Solutions and country goals.
• Deliver individual sales targets and margin requirements.
• Implement the ‘go to market strategy’ for target clients.
• Develop compelling value propositions including pricing strategies.
• Manage the Sales Pipeline and associated CRM activities.
• Manage the end-to-end bid process including attending site briefings, preparation of tender and quotation for new projects, managing client enquiries and tender clarifications.
• Commercial and financial reporting.

Requirements:

• At least 8 years of experience in B2B Sales/Business Development experience in Cleaning Services and Facilities Management.
• Proven track record of winning high value bids and submission of RFP.
• Able to proactively create lead generation and qualify leads across various industries.
• Excellent client engagement and project management skill.
• Ability to create compelling value propositions.
• Ability to understand commercial models and pro-actively mitigate commercial risks.
• Ability to multi-task, work well in a fast-paced environment and meet deadlines.
• Strong verbal communication and content writing skills.
• Good critical analysis, verbal reasoning and negotiating skills.

Job Responsibilities:

• Oversee & manage day-to-day operations, including FOH and BOH
• Preserve and upholding excellent levels of customer service
• Address customer queries courteously and ensure customer satisfaction
• Obtain customer feedback and recommend necessary outlet operational changes.
• Ensure the consistency and quality of food and beverage products
• Ensure compliance with SFA regulations
• Stock management - ordering and storage of products, liaising with internal and external stakeholders
• Conduct monthly stock count and reports
• To appraise staff performance and provide feedback to improve productivity.
• To facilitate events and promotions with Marketing strategies.
• Any other ad-hoc duties assigned by Management and/or immediate superior

Job Requirements:

• At least 3 years of relevant working experience
• Candidates who possess a Food Hygiene certificate will have an added advantage
• Team player with a good learning attitude and keen interest to develop professionally in specialty coffee industry
• Able to work under pressure in a fast-paced environment
• Strong leadership, self-motivated and good people skills

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople

· Developing goals for the development team and business growth and ensuring they are met.

· Training personnel and helping team members develop their skills.

• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

(A) Job Summary:

The Sprayed Concrete Lining (SCL) Manager produces all related to mining works.

(B) Essential Job Functions:

The SCL Manager is responsible, but not limited to, the following:

• Responsible to excavation, support and forming of tunnels and shafts in the ground.
• Carrying out hand and machine tunnelling, pipejacking, sprayed concrete lining, shaft sinking and drilling and blasting.
• Moving and handling materials, resources and components.
• Providing a constant supply of controlled materials.
• Keeping concrete mixes consistent and avoiding any blockages in the machinery.
• Guiding and controlling the movement and operation of concrete sprayers.

(C) Minimum Qualifications/ Job Experience:

• Recognized bachelor’s degree in civil or mechanical engineering.
• Minimum 10 years relevant experience in mining of similar scale and complexity, using drill and blast mining method.
• Experience in Mining Tunnel.
• Prior experience in working in construction site, especially in Civil Projects.