Total 3,141 food beverage service job vacancies in Others category in Singapore

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Supervisor Responsibilities:

• Making sure employees that report to you meet performance expectations.
• Giving instructions or orders to subordinate employees.
• Ensuring that the work environment is safe, secure and healthy.
• Meeting deadlines.
• Approving work hours.
• Ensure great customer service at all levels.

Supervisor Requirements:

• Previous leadership experience.
• Excellent communication skills.
• Eye for detail and accuracy.
• Reliable, with high integrity and strong work ethic.
• Ability to work as part of a team.
• Professional appearance and attitude.
• Computer literacy.
• Proactive organizational skills.
• High school diploma.
• Ability to keep a positive attitude in a fast-paced environment.

1. Excellent Communicator with pleasant charisma. Provide a high quality of service and deliver excellent dining experience to all customers.

2. Ensure good customer experience, satisfaction, and customer loyalty.

3. Building rapport with customers to gather food and service feedback from both existing and new ones.

4. Ensure the smooth running of the restaurant operations in line with the company’s business objectives.

5. To ensure that all equipment and in-store facilities conform to sanitary regulations ensuring strict compliance with MOH’s legislation and company policies and procedures.

6. Good knowledge of all menus. Up-selling of our products and being able to recommend items when asked by customers.

7. Able to work efficiently in a team and respond cooperatively to the requirements of other team members.

8. Perform other administrative duties as necessary.

Job Requirements:

1. Friendly and enjoys meeting people.

2. Preferably with experience in F&B sector.

3. COFFEE SHOP ENVIRONMENT

4. NIGHT SHIFT

5. Must be able to work on weekends and public holidays.

6. Staff Meal will be provided.

The primary function is to provide the plant with effective and timely microbiological services
that are performed according to requirements with review/verification of results.

Key Responsibilities Includes:

• Day to day microbiological lab testing activities
• Ensuring lab requirements are qualified and maintained at scheduled interval according to Standard Operating Procedures
• Provide documentation support to the department by participating in writing/revising of SOPs, protocols, test reports and any other work assigned by the Laboratory Manager
• Liaise with external vendors on instrument calibration and maintenance
• To perform any other ad-hoc duties as assigned by immediate superior
• Ensure that all test equipment is used and maintained correctly
• Understands, implements and maintains cGLP and 6S concept
• Trains new analysts and technicians on all instruments/techniques, as well as routinely
  reviewing that all lab personnel are adhering to proper GMP standards
• Responsible for ownership of laboratory investigation- responsible for assisting in following up with corrective actions
• Effectively perform a multitude of laboratory techniques for which they are trained on
  with minimal error
• Understands and maintains a safe work environment.
• Bachelor of Science majoring in Microbiology or related scientific degree or diploma
• At least 2 years of experience in a QC Microbiological Lab
• Strong GMP background and proficient with using laboratory equipment
• Excellent knowledge in aseptic working techniques
• Motivated, independent and able to work under pressure
• Team motivator – able to motivate and be role model for less experienced peers
• Total commitment to quality and maintaining a high standard of work at all times
• Bachelor of Science majoring in Microbiology or related scientific degree or diploma
• At least 2 years of experience in a QC Microbiological Lab
• Strong GMP background and proficient with using laboratory equipment
• Excellent knowledge in aseptic working techniques
• Motivated, independent and able to work under pressure
• Team motivator – able to motivate and be role model for less experienced peers
• Total commitment to quality and maintaining a high standard of work at all times

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.
• Helping identify marketing trends and key opportunities for innovation.
• Learning and working with various types of software for digital marketing.
• Working closely with sales and marketing department.
• Creating marketing materials such as white papers, case studies, and presentations.
• Giving presentations.
• Maintaining a marketing database.
• Providing administrative support to the marketing and sales team.
• Preparing, formatting and editing a range of documents.
• Understanding company product and brand.
• General office duties.
• Creating and interpreting a variety of reports.
• Organizing market research.
• Analyzing questionnaires and other forms of feedback.
• Updating social media accounts.
• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.
• Administration or sales and marketing assistant experience.
• Effective written and verbal communication skills.
• A high level of attention to detail.
• Ability to work effectively within a team and independently.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Good organization skills.
• Related job and internship experience.
• Digital marketing experience.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

Roles & Responsibilities

OPERATIONAL

• Ensure seamless service levels, including hiring and training crew.
• Rostering.
• Reservations management.
• Ensure restaurants have the correct “vibe” at all times; ensuring the sound, light, look of everything, including staff look/uniform/attitude reflects the brand.
• Ensure Marriott L&D and Lobster Inc training is assigned and completed constantly (learning never stops).
• Create, update and maintain all SOPs.
• Personally and frequently verify that the guests receiving the best possible service; respond to all Tripadvisor comments within 24 hours and all Marriott CFS alerts within 12 hours.
• Prepare and confirm all meeting/group proposals and contracts.
• Manage all aspects of F&B Operations, including, restaurant service operations (breakfast, lunch, executive lounge, dinner, Bar, Events); communication with culinary team; rosters across hotels, etc.
• Assist in maintaining strong team performance by regularly reviewing KPI’s and goals against performance and realigning strategies according to results; perform performance reviews per schedule.
• Entertaining guests in a consistent, professional and positive attitude. • Maintain high standards of sanitation and cleanliness per Singapore Government and Marriott Standards.
• Maintain and renew all needed licenses.
• Plan, control and ensure execution of all maintenance work, including logging in GXP and recording methodology.
• Monitor the quality and quantity of all food and beverage items served; inventory management and reporting routinely.

BUSINESS DEVELOPMENT

• Ensure that restaurants/bars are financially successful as independent profit centres - by driving and soliciting business opportunities.
• Fully responsible and accountable for the restaurant revenue and profitability, to ensure that the operational budget is adhered to and that all costs are controlled and expenditures pre-approved.
• Continuously seek ways to maximise revenue and profit through sales calls, networking events, partnerships and cooperation.
• Coordinate with Business Development – F&B Team any event enquiries, and perform all the necessary follow-up to ensure all events are carried out successfully; Maintain an active trace/follow-up system on all personal sales calls.
• Coordinate efficiently all event sales-related responses with Business Development – F&B Team with the aim of ‘closing the deal’.
• Create and update all restaurant online/offline information alongside Sales & Marketing Team, and distribute necessary information and write-ups internally and externally.
• Establish good rapport with guests, maintain good relationships and handle all feedback, requests and enquiries on food, beverage and service.
• Develop and refine a comprehensive mailing list/database for clients in conjunction with room-side mailchimp database, and maintain a regular communication to this database on the F&B offers of the hotels to encourage new and repeat business.
• Maintain/monitor all online booking platforms, including but not limtied to Chope, HGW.
• Proactively remain relevant in media by providing new events/articles/photos to various publication
• Any other duties / tasks as requested by management.

• Research and identify potential business opportunities, partnerships, and market segments that align with the company's growth objectives and target markets.
• Conduct market research and analysis to assess market trends, customer needs, competitor activities, and industry developments. Use market insights to identify growth opportunities and develop targeted strategies.
• Build and maintain relationships with key stakeholders, including potential clients, partners, vendors, and industry influencers. Cultivate long-term relationships through effective communication, networking, and relationship management.
• Develop and implement sales strategies and tactics to drive revenue growth and achieve sales targets. Collaborate with sales teams to identify sales opportunities, develop sales pipelines, and close deals.
• Identify and establish strategic partnerships, alliances, and collaborations to expand the company's reach, capabilities, and market presence. Negotiate partnership agreements and manage ongoing relationships with partners.
• Track and analyze business development activities, sales performance, and key metrics. Prepare regular reports and updates for senior management, highlighting progress, achievements, and areas for improvement.

Job Purpose:
This position will be in charge of 1-2 outlets, which includes daily operations, business results and leading the team in delivering excellent service and quality to meet customers' satisfactions at all times. He/ She will support superior in contributing positive business results to the area.


Main Responsibilities in outlet's:

1) Sales & Business Results
2) Safety & QSC
3) People Management- Morale, Needs, Training and Development
4) Administrative and others

(Those with insufficient or no F&B supervisory experience but has high interest will be considered for Management Trainee position with full training provided)

• Train, orientate and monitor new service staff
• Assist management in sales building and maintain strict cost control
• Cash management
• Set service standards for the restaurant – greetings, up sell, friendliness, etc.
• General maintenance, upkeep, and others
• Attend to guest service or dining area issues promptly and effectively
• Prepare weekly work schedules for all service staff, including part-timer
• Oversee and supervise the staff and make sure they discharge their duties
• Responsibly and according to all the guidelines as set out
• Temporarily assist in the role of Waiter/Waitress, Cashier, Food & Drink Runners whenever necessary
• Ensure overall cleanliness of the entire restaurant dining area and outside areas of the restaurant
• Any other duties as assigned by management

Requirements:

• Minimum Diploma in culinary or related field of study.
• Must have at least 5 years of relevant working experience.
• Must be able to build teamwork and work with diverse people.
• Able to work for 6 working days.
• Able to work on weekends.
• Able to work in fast paced environment.
• Ability to uphold a positive team environment

Interested applicants, please send in your updated resume.

We regret that only short listed candidates will be notified.

EA License : 17C8871

Uni Recruit (Singapore) Pte Ltd

Roles & Responsibilities

· Manage and oversee the entire operation

· Deliver superior customer services and ensure customer satisfaction

· Plan and develop customer loyalty programs

· Plan new and update existing company policy

· Develop the overall marketing strategy

· Respond efficiently to customer questions and complaints

· Organize and supervise shifts

· Manage and lead staff (including hiring new employees)

· Training and evaluate staff performance

· Forecast requirements and maintain inventory

· Manage supplies (including costs control and minimizing wastage)

· Nurture a positive working environment for all employees

· Monitor operations, implement innovative strategies to improve productivity and sales

J00005880

• Greeting, seating and escorting guests to their tables
• Presenting menu and giving food & beverage recommendations (upsell & cross-sell menu items)
• Inform customers of current & or/ upcoming promotions
• Take order & accurately key in into POS (where applicable)
• Accurately serve food & beverage to the right table
• Approach tables and check on guest satisfaction daily
• Cashiering duties (where applicable)
• Compliance to company processes & standards in the area of: • Table clearing & setup • Cleaning & restocking of condiments and supplies in the side station • Food & beverage presentation standards • Cleanliness and tidiness in work areas • Customer service

Job Responsibilities

-Responsible for reviewing of lease documents, contracts, and tenancy schedule prepared by the team.

-Collate and prepare monthly management reports for submission.

-Responsible for audit checks on leases and tenants, arrears management, tenant and other related lease management functions.

-Oversee arrears management process to ensure arrears ratio is low, prepare arrears report on a regular interval and present the recovery plan for delinquent cases.

-Supervise the team in the tracking security deposit, monitor submission of gross sales turnover reports and audited sales reports by tenants and adjustment of audited sales.

-Ensure accurate and timely submission of gross sales turnover reports and detailed analysis of rental, gross sales turnover and occupancy cost.

-Develop and maintain cordial relationships with tenants and attend to all feedbacks/requests promptly.

-Coordinate and liaise with both internal and external parties

-Perform any ad hoc duties as assigned by leasing manager and management

Requirements

- A positive work attitude and willingness to learn

- Good interpersonal and communication skills

- Self-driven and highly-motivated

- Able to work under pressure and in a fast-paced environment

- Have initiative, independent and well-organised

- Enjoy communicating with people

Job Description

• Man the reception desk of the school and attend to enquiries from new & existing parents
• Facilitate student registration process
• Organise and maintain course & student data
• Update statistics report for the branch
• Liaise with Chinese teachers and parents on administrative matters

Job Requirements

• Proficient in both Mandarin and English
• Must be able to communicate fluently in Mandarin with teachers from China
• Required to work on Saturday and Sunday
• Competence in PC skills (MS Microsoft Office)
• At least 2 years of relevant working experience
• Confident with good interpersonal and communication skills
• Organised and meticulous

- Assist to ensure that HSE and relevant legal requirements are adhered by workers and contractors

- On-site aid with respect to permits and health, safety and environmental (HSSE)

- Help in preparing Job Safety Analyses, Work Method Statement, Lifting Plans, Confined Space Work documents.

- Assist in identify and assess any foreseeable risk arising from the workplace or work processes and to take measure to eliminate/minimize these risks after due consultation with Site Manager.

- Assist in conducting regular site safety audits, toolbox talks, safety briefings, safety training session before starting work as well as coach workers on both regulatory and clients’ safety procedures.

- Involving in HSSE coordination internal and external meeting

- Conduct daily HSSE inspections and address safety observations to address any potential hazards

- Qualified WSQ Advanced Certificate in Workplace Safety and Health (Level B)

Job Description & Requirements

• Complete tasks assigned by the Manager accurately and efficiently.
• Responsible for opening and closing.
• Ensure smooth daily operations with compliance to hygiene and safety standards.
• Assist in handling cash flow and cashier.
• Serving food and beverage with pleasant and efficient service to customers.
• Suggest and recommend menu choice to customers.

Requirements:

• Preferably with F&B experience.
• Take pride in customer service and able to perform in a team.
• Able to lead, manage and motivate the team.
• Willingness to work in a fast pace environment, weekend and public holiday.
• Customer service oriented and able to communicate with all level.

• Food Industry Experience:Proven experience in operations management within the food industry.
• Night Shift Availability:Willingness to work night shifts as required to meet operational needs.
• Ingredient Knowledge:Strong understanding of food ingredients, quality standards, and sourcing best practices.
• Supervisory Skills:Experience in managing and supervising a team effectively, with strong leadership abilities.
• Oversee daily operations of the food production facility, ensuring efficiency and quality.
• Supervise and coordinate staff, fostering a collaborative and productive work environment.
• Ensure compliance with food safety regulations and industry standards.
• Manage inventory and ingredient sourcing, ensuring quality and freshness.
• Develop and implement operational procedures to optimize performance.
  

• Oversee daily operations of the food production facility, ensuring efficiency and quality.
• Supervise and coordinate staff, fostering a collaborative and productive work environment.
• Ensure compliance with food safety regulations and industry standards.
• Manage inventory and ingredient sourcing, ensuring quality and freshness.
• Develop and implement operational procedures to optimize performance.

Qualifications:

1. Food Industry Experience:Proven experience in operations management within the food industry.
   
2. Night Shift Availability:Willingness to work night shifts as required to meet operational needs.
   
3. Ingredient Knowledge:Strong understanding of food ingredients, quality standards, and sourcing best practices.
   
4. Supervisory Skills:Experience in managing and supervising a team effectively, with strong leadership abilities.
   

1. JOB DESCRIPTION

Job Title

Operation Superviosr

Job Description & Requirements

• To lead and supervise the team on each shift and ensure the company service standards are upheld
• Assist the Operations Manager to perform duties to execute marketing, operational plans, and any special restaurant functions·
• Able to handle guest feedback/complaints concerning food quality and service
• Ensure that the outlets adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures.
• Daily ensures the proper working condition of all outlet equipment and prepare equipment monitoring/defect list for repair and maintenance.
• Perform inventory and monitoring to ensure sufficient stocks supplies in restaurant/cafe for smooth operation
• Able to schedule and plan staffing/roster base on operational requirement of the outlet.
• Supervise and support the operations of at least two restaurants/café’s
• Able to function as customer relations and handle customer reservation system.
• Perform other reasonable duties as assigned by management

1. JOB DESCRIPTION

Job Title

Supervisor

Job Description & Requirements

• To lead and supervise the team on each shift and ensure the company service standards are upheld
• Assist the Operations Manager to perform duties to execute marketing, operational plans, and any special restaurant functions·
• Able to handle guest feedback/complaints concerning food quality and service
• Ensure that the outlets adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures.
• Daily ensures the proper working condition of all outlet equipment and prepare equipment monitoring/defect list for repair and maintenance.
• Perform inventory and monitoring to ensure sufficient stocks supplies in restaurant/cafe for smooth operation
• Able to schedule and plan staffing/roster base on operational requirement of the outlet.
• Supervise and support the operations of at least two restaurants/café’s
• Able to function as customer relations and handle customer reservation system.
• Perform other reasonable duties as assigned by management

Roles & Responsibilities

· Manage and oversee the entire operation

· Deliver superior customer services and ensure customer satisfaction

· Plan and develop customer loyalty programs

· Plan new and update existing company policy

· Develop the overall marketing strategy

· Respond efficiently to customer questions and complaints

· Organize and supervise shifts

· Manage and lead staff (including hiring new employees)

· Training and evaluate staff performance

· Forecast requirements and maintain inventory

· Manage supplies (including costs control and minimizing wastage)

· Nurture a positive working environment for all employees

· Monitor operations, implement innovative strategies to improve productivity and sales

Job Description & Requirements

Job Description

• Direct prompt customer delivery within the established SOPs.
• Learn and be competent in both service and kitchen staff duties.
• Maintain critical standard: holding times, service speed and quality.
• Perform any ad-hoc duties as required by the manager.
• Enhance the leadership and performance excellence of the team members by training, motivating, assessing, and being a role model for all team members to provide customers with high quality of service.
• Requisitions of operating stock needs.
• Motivates team members to exceed customer expectations.

Job Requirements:

• Possess 1-3 years of relevant working experience preferably in F & B industry.

Roles & Responsibilities

· Manage and oversee the entire operation

· Deliver superior customer services and ensure customer satisfaction

· Plan and develop customer loyalty programs

· Plan new and update existing company policy

· Develop the overall marketing strategy

· Respond efficiently to customer questions and complaints

· Organize and supervise shifts

· Manage and lead staff (including hiring new employees)

· Training and evaluate staff performance

· Forecast requirements and maintain inventory

· Manage supplies (including costs control and minimizing wastage)

· Nurture a positive working environment for all employees

· Monitor operations, implement innovative strategies to improve productivity and sales

Roles & Responsibilities

· Manage and oversee the entire operation

· Deliver superior customer services and ensure customer satisfaction

· Plan and develop customer loyalty programs

· Plan new and update existing company policy

· Develop the overall marketing strategy

· Respond efficiently to customer questions and complaints

· Organize and supervise shifts

· Manage and lead staff (including hiring new employees)

· Training and evaluate staff performance

· Forecast requirements and maintain inventory

· Manage supplies (including costs control and minimizing wastage)

· Nurture a positive working environment for all employees

· Monitor operations, implement innovative strategies to improve productivity and sales