Total 739 front desk officer job vacancies in Others category in 8 marina view singapore

Company Description

Sphere is a performance and recovery focused facility located in the Central Business District of Singapore. It is a sanctuary where passionate and progressive communities intersect and interact. Sphere offers a range of Performance and Recovery services, including Semi-Private Sessions, Infrared Saunas and Cold Plunge Pools. With its future-facing facilities, Sphere aims to support individuals in their quest to stay mentally and physically primed. The facility also seeks to explore future opportunities in hospitality, retail, and more, creating a space that goes beyond wellness.

Role Description

This is a full-time, on-site role as a Front Desk Staff member at Sphere. The Client Experience Associate will be responsible for performing Front Desk duties such as greeting and assisting clients, answering phone calls, and providing excellent customer service. They will also need to have strong communication and computer literacy skills to effectively interact with clients and manage administrative tasks.

Additional duties include ensuring overall operations of the gym are in order, including day to day walkthroughs to for general cleanliness and operational efficiency, overseeing and highlighting current or potential maintenance issues, as well as basic maintenance knowhow.

Requirements

• Phone Etiquette, Receptionist Duties including replying to text enquiries.
• Sociable, Affluent and Energetic, with Good Interpersonal Skills
• Customer Service and Communication skills
• Computer Literacy
• Prior experience in a similar role is preferred
• Familiarity with fitness and wellness industry is a plus
• Must be able to understand and represent the brand. (Training Provided)

Responsibilities

• Process all guest check-ins by confirming reservations, assigning rooms, and issuing and activating room keys.
• Process all types of payment such as room charges, cash, checks, debit, or credit.
• Process all check-outs including resolving any late and disputed charges.
• Answer, record, and process all guest calls, messages, requests, questions, or concerns courteously and professionally.
• Coordinate with Housekeeping to track the readiness of rooms for check-in.
• Supply guests with directions and information regarding the property.
• Complete designated cashier and closing reports in the computer system.
• Balance and drop receipts according to accounting specifications.
• Perform other reasonable job duties as requested by superior

Requirements

• 1 to 3 years of work experience in a similar capacity; relevant experience in a 5-star hotel is preferred.
• GCE N/O Levels or fresh graduates in Hospitality/ Tourism Management
• Intermediate computer literacy and knowledge of Microsoft Office applications
• Excellent communication and interpersonal skills (spoken, written and electronic)
• Demonstrate independence, responsibility and accountability
• Able to work rotating shifts including public holidays and weekends
• Basic computer skills, including Microsoft Office

PARKROYAL COLLECTION Pickering, Singapore is dedicated to providing equal employment opportunities, including individuals with disabilities.

We regret that only shortlisted candidates will be notified.

Responsibilities

• Process all guest check-ins by confirming reservations, assigning rooms, and issuing and activating room keys.
• Process all types of payment such as room charges, cash, checks, debit, or credit.
• Process all check-outs including resolving any late and disputed charges.
• Answer, record, and process all guest calls, messages, requests, questions, or concerns courteously and professionally.
• Coordinate with Housekeeping to track the readiness of rooms for check-in.
• Supply guests with directions and information regarding the property.
• Complete designated cashier and closing reports in the computer system.
• Balance and drop receipts according to accounting specifications.
• Perform other reasonable job duties as requested by superior

Requirements

• 2 to 4 years of work experience in a similar capacity; relevant experience in a 5-star hotel is preferred.
• GCE N/O Levels or fresh graduates in Hospitality/ Tourism Management
• Intermediate computer literacy and knowledge of Microsoft Office applications
• Excellent communication and interpersonal skills (spoken, written and electronic)
• Demonstrate independence, responsibility and accountability
• Able to work rotating shifts including public holidays and weekends
• Basic computer skills, including Microsoft Office

PARKROYAL COLLECTION Pickering, Singapore is dedicated to providing equal employment opportunities, including individuals with disabilities.

We regret that only shortlisted candidates will be notified.

Operation Hour Staggered 8.5hr Shift – Between 7.30am to 7.30pm (SGT)

• All deliverables and correspondence be written in readily comprehensible English Language.

• The Service Desk representatives shall be proficient in written and spoken English to provide instructions, offer advisory services, training and any other submissions as required.

Pre-requisites

• Familiar with Service Desk day to day Operation. This requirement does not include those with Customer Service Experience in a non-technical call center environment.

• To have a minimum of 3-year end-user support experience, desktop, or technical service desk. Minimally 3-year experience in leading a Service Desk team of at least 15 agents.

• To have the in-depth technical skills to support existing and new computing devices like desktops, notebooks, tablet devices and smartphones with knowledge of Windows Operating Systems, Active Directory Account Administration, and Microsoft Office applications.

• Experience in Situational Management to provide Ad-hoc instructions to the team.

• Experience in Gap Analysis, Productivity, Call Statistic, and Incident Trending.

• Experience in managing Complaints, identify training needs and coaching SD agents.

• Experience in Service Level Agreement (SLA) Reports, identify Service Improvement Opportunities and recommend Action plan.

SECTION A: POSITION SUMMARY

Manage Service Desk team to deliver flawless customer service in managing incident restoration and service level agreements and monitoring the duties of the service desk team members to ensure that client inquiries are promptly attended to.

SECTION B: KEY RESPONSIBILITIES AND RESULTS

1. Manage and lead the Service Desk and staffs to provide 1st level technical support.

2 Act as a further escalation point for unresolved or escalated cases and provide guidance to the team.

3. Take on a wider customer service role and promote the customer service ethic to maintain a high degree of customer service for all support queries and adhere to all service management principles.

4. Report to SD managers on any issue that could significantly impact the SLA and recommends action plan.

5. Take overall responsibility for incident management and request fulfilment (if any).

6. Ensure staffs take ownership of user’s incidents and be proactive when dealing with user’s incidents.

7. Ensure all calls and emails are logged in the Service Desk logging system as per operating procedure.

8. Allocate more complex calls and emails to the relevant IT Support member.

9. Arrange for external technical support where problems cannot be resolved within L1

10. Manage Service Quality Assessment and Coach the agents on proper handling approaches.

11. Provide Domain Briefing/ Training to new joiners.

12 Able to front Service Desk to stakeholders for clarification and enquiries.

Group Overview

The TP ICAP Group is a world leading provider of market infrastructure.

Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions.

Through our people and technology, we connect clients to superior liquidity and data solutions.

The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world’s leading provider of OTC data, and an award winning all-to-all trading platform.

The Group operates from more than 60 offices in 27 countries. We are 5,300 people strong. We work as one to achieve our vision of being the world’s most trusted, innovative, liquidity and data solutions specialist.

TP (Tullett Prebon)

A world-leading intermediary in the wholesale financial and energy markets, Tullett Prebon seeks to maximise value for its clients' trading activities across voice, hybrid and pure electronic channels.

We offer broking services for a wide range of asset classes, including Equities, Credit, FX, Rates and Insurance Derivatives.

Across all asset classes, Tullett Prebon offers e-solutions to give clients the choice to enter prices and execute trades electronically and directly via one of our hybrid electronic trading systems, or to engage with brokers to help identify and negotiate trades.

Role Overview

This is an entry level role and will provide the successful application with on-the-job training and vast exposure to the fast-paced financial markets. We are ideally looking for a bright and enthusiastic individual that can work autonomously and collaboratively in a small team and can think on their feet. This is an exciting opportunity to be part of highly experienced team and would be perfect for somebody looking to start their career in Financial Services.

Role Responsibilities:

•Promote TP ICAP group.

•Ensure timely input of trades into trading systems.

•Resolve any trade queries received internally and externally, and ensure any trade discrepancies are resolved in a timely manner.

•Keep trade records up to date.

•Update real-time electronic whiteboards with market data.

•Provide input on various projects for brokers and traders.

•Provide trade details to brokers and traders on a daily basis.

•General administrative duties across the desk.

•Monitor markets, keep up to date with financial news and geo-political events that impact the financial markets.

Experience / Competences:

Essential

•Demonstrated interest in the financial markets and the economy.

•High level of computer competence.

•Hard working and willingness to learn.

•Ability to work effectively in a high-pressure environment, can keep emotions under control in difficult situations.

•Build relationships and networks with both internally and externally wherever possible.

•Instils Trust - gaining the confidence and trust of others through honesty, integrity, and authenticity.

•Attention to detail.

•Team player - demonstrates ability to work effectively with others, communicating clearly and instilling trust with your colleagues.

•Values Differences - recognizes the value that different perspectives and cultures bring to an organization.

•Works ethically and shows respect for both professional and company values.

Desired

•Handles situations and problems effectively using own initiate.

•Seeks opportunities for improvements.

•Demonstrates high levels of energy in seeking out and achieving new goals.

Cathay United Bank Company, Limited is a wholly owned subsidiary of Taiwan’s largest financial group Cathay Financial Holdings. The Bank’s Singapore Branch is currently looking for a Head of Cross Border Banking to join the Corporate banking team.

Responsibilities

• Manage and grow a portfolio of Taiwanese and Foreign Corporate client who having registered address in Singapore
• Consult on building strategy of Local Corporate Business
• Develop and execute agreed strategy of Local Corporate of area in charge
• Expand the business with new eligible Local Corporate names who are fit within agreed strategy and area in charge
• Maintain, enhance relationship with existing customer to maximize banks return/ profitability
• Execute and act as primary point of control and monitoring for credit/ post-loan management
• Implement others duty being assigned.

Requirements

• Minimum bachelor’s degree in Business Administration/Accountancy or any business relevant discipline
• Minimum 3-5 years’ relevant experience within Corporate Banking space.
• In depth knowledge of Cross-border business, product /segment management, project and portfolio management financial / accounting / credit analysis
• Sound knowledge of the bank’s products and services
• Occasional business travel may be required
• Excellent interpersonal and communication skills
• Proficient in spoken and written English/Chinese to liaise with Chinese speaking headquarter counterparties and cross border clients

ENSURE TIMELY REQUISITION OF INVENTORY AND STOCK CONTROL FOR STATIONERY AND SUPPLIES FOR THE DEPARTMENT 

• Handle requisition, inventory and stock control for stationery and supplies for department  
• Process all purchase requisitions and verify invoices  
• Ensure timely delivery of inventory and stationery 
• Requisite and process order for water cooler  
• Coordinate toner order and servicing of photocopier  
• Assist to request user ID for newcomers and deactivate user ID for staff who resign 

ADMINISTRATION AND MISCELLANEOUS DUTIES  

• Monitor and upkeep all maintenance items including renewal of contract/agreement  
• Maintain and update all colleagues personnel records 
• Monitor and update colleagues PHs, annual and medical leave records  
• Manage Petty Cash, Casual Labour and Expense payments and records  
• Process all purchase requisitions and verify invoices  
• Maintaining and updating of Department’s Time and Attendance records 
• Carry out any other duties as and when assigned by the Management of the Hotel and department 

INVOLVEMENT AS A MEMBER OF THE GUEST SERVICES TEAM 

• General knowledge of Front Office Operations  
• Familiar with T&C policies and procedures  
• Familiar with Labour Laws in accordance to the Government guidelines  
• Hands-on knowledge of Windows and its relevant programs  
• Knowledge of inventory and stock control  
• To handle any projects or assignments given from time to time 

Job Description:

• Welcome guests upon arrival and check-in according to establish standards and procedures.
• To provide courteous and efficient service and if possible to comply with each and every guest request.
• Check out guests courteously and accurately.
• Take ownership of problems, handle guest complaints promptly according to established procedures and then report to the Duty Manager for further follow up when necessary.
• Be familiar with hotel facilities and functions as well as major city attractions and events; provide guests with accurate information as requested.
• Maintain good guest relations with in-house guests at all times.

Job Requirement:

• Candidate with at least a Diploma in Hospitality/Tourism or related courses is preferred.
• Preferably 1 year of relevant experience in hospitality industry.
• Knowledge of Opera system will be an added advantage.
• Pleasant disposition with good interpersonal skills
• Able to work on rotating shifts including weekends and public holidays.

Position Summary:
We are seeking a dedicated and customer-focused Service Desk Agent to provide 1st Level IT Support to users. The role involves managing incidents and queries via phone and remote-control tools, ensuring professional and timely resolutions.

Key Responsibilities:

• Deliver First Call Resolution (FCR) technical support via phone and email, responding promptly to calls and queries.
• Perform initial troubleshooting of reported incidents and escalate unresolved issues to 2nd level support as per guidelines.
• Provide regular updates to customers on the status of their issues, ensuring adherence to Service Level Agreements (SLAs).
• Maintain ownership of reported cases, following up until closure and documenting accurate, complete details.
• Manage customer expectations effectively and notify the Team Lead of any unusual surges in specific types of calls.
• Classify and prioritize incidents, tracking resolution progress and providing follow-up updates.

Ideal Candidate Should Have:

• Strong communication and interpersonal skills.
• A proactive and solution-oriented approach to problem-solving.
• Basic technical knowledge of IT systems and troubleshooting methods.
• The ability to work effectively under pressure and manage multiple priorities.

Responsibilities

• Developer primary focus is on developing end to end components and implementing them following well-known Frontend and Backend Technologies.

• A passion for solving problems and providing workable solutions while demonstrating the flexibility to learn new technologies that meet business requirements.

• Stamp on products by applying your unique perspective, your creativity, and your ability to understand and represent the voice of the customer.

• Participates in customer and project review meetings relating to project assignments. Reports and presents information as required.

Skills/Requirement

• Strong Frontend development background

• Hands on experience in VueJS(2.x, 3.x)

• Strong knowledge of Javascript, HTML, CSS & SCSS

• Ability to work with frontend libraries like bootstrap, ag grid

• Hands on experience in NodeJS

• Knowledge in RESTful service design

• Hands on experience with writing clean and modular code

• Good at debugging and troubleshooting

Job Responsibilities

• Processing of Inward and Outward Remittances
• Processing of Inward and Outward Cheque Clearing
• Handling of physical cash deposits and withdrawals
• Time deposits Placement and withdrawals
• Timely and accurate validation of clients’ instructions via call backs
• Answering to queries pertaining to Remittances
• Perform Customer Due Diligence (CDD) for Remittances Customers

Qualifications and Requirements:

• Minimum 2 years of experience in remittances operations
• Familiar with SWIFT system and SWIFT messages MT103 and MT202
• Familiar with AML/CFT requirements and able detect any suspicious transactions
• Ability to work independently and has a positive, service-oriented attitude
• Good team player with good communication and people skills

Job Summary

Reporting to the Reservations Manager, the Reservations Officer carries out Room Sales via telephone or correspondences, ensuring that all information furnished to guests are accurate and appropriate. He/she will ensure that all data entry into systems are error free.

Key Responsibilities

• Ensure that all correspondence are replied within 24 hours.
• Ensure prompt and accurate answering of all incoming calls within 3 rings.
• Suggest appropriate or ideal package to guests according to the information that was provided.
• Ensure that all follow-up are done promptly and efficiently.
• Upsell wherever possible.
• Ensure that all bookings are retrieved and entered into PMS within the same day.
• Ensure that all daily reports are printed promptly.
• Ensure that daily tasks of no-show, traces, missing correspondence and car transfer reports are followed up promptly and efficiently.

Key Requirements

• At least 1 year experience in hotel industry (any department)
• Good computer skills
• Fluent in English (Written and Spoken)
• Excellent telephone etiquette

We are currently seeking highly-motivated, passionate Tour Operations Officer to help our customers fulfil their travel aspirations and materialise their travel plans by understanding their requirements and work closely with them to create personalised, seamless itineraries. The goal is to provide quality travel experiences to keep our customers delighted and loyal for future services.

The Tour Operations Officer manages all aspects of travel operations including reservations, ticketing, travel coordination and customer support.

He/She is service-oriented with strong multi-tasking skills, able to address any vendor management issues. He/She is able to think clearly in emergencies and ensures smooth tour operations in accordance with schedules/itineraries.

Responsibilities:

1. Liaise with service providers (such as cruise lines, airlines, land operators, hotel) and sending reservation requests to service providers
2. Monitor ticketing deadline and cruise, air tickets issuance, GDS tickets stock requisitions and block cabin control.
3. Interaction with cruise lines, suppliers and business partners to settle and finalize logistical requirements for cruise groups and outbound tour groups
4. Take note of special requests for seat preferences and dietary restrictions
5. Generate Group Sales (GS) and budget costing.
6. Generate Exchange Order (EO) to make payment to cruise lines, airlines and operators
7. Handle any operations-related enquiries and assist Sales Team when required.
8. Creation of tour type and tour code using in-house travel system
9. Issue travel documents to customers
10. Provide information, quotations and assistance during destination travel events, if required.
11. Any other duties as assigned by supervisor

Requirements:

• Diploma in Travel related studies
• Minimum 2 years’ experience in a travel & tourism company
• Good command of English & Chinese to deal with overseas business partners.
• Excellent accuracy and attention to detail
• Strong organizational skills and the ability to set priorities and meet deadlines
• Excellent command of Microsoft Office (World, Excel, Outlook) applications and computing skills
• Ability to work under pressure in a fast-paced environment
• Must be team oriented, extremely motivated, and able to work independently
• Knowledge of of CRS, GDS and CRM system (Airline booking system) is an advantage
• Experience of working in an operational or customer service role in the travel industry is preferred

Job Description

• Implement appropriate safety measurements in accordance with the Workplace Health and Safety Act
• Enforce all safety requirements and company safety rules and regulations
• Conduct regular site checks and take appropriate corrective actions
• Conduct regular inspection to ensure ECM and environmental plan in place
• Maintain and update all WSH records, certificates and reports in accordance with WSH legislation

Requirements

• Registered WSH Officer with MOM
• Minimum 2 years relevant working experience in construction industry
• Occupational Safety Management (including fire & safety management)

1. Manage and lead the Service Desk and staffs to provide 1st level technical support.

2 Act as a further escalation point for unresolved or escalated cases and provide guidance to the team.

3. Take on a wider customer service role and promote the customer service ethic to maintain a high degree of customer service for all support queries and adhere to all service management principles.

4. Report to SD managers on any issue that could significantly impact the SLA and recommends action plan.

5. Take overall responsibility for incident management and request fulfilment (if any).

6. Ensure staffs take ownership of user’s incidents and be proactive when dealing with user’s incidents.

7. Ensure all calls and emails are logged in the Service Desk logging system as per operating procedure.

8. Allocate more complex calls and emails to the relevant IT Support member.

9. Arrange for external technical support where problems cannot be resolved within L1

10. Manage Service Quality Assessment and Coach the agents on proper handling approaches.

11. Provide Domain Briefing/ Training to new joiners.

12. Able to front Service Desk to stakeholders for clarification and enquiries.

A reputable Chinese Bank is looking for an experience FX settlement officer.

Responsibilities

• To check and verify deals entered in the OPICS system by the dealers are correct. To key in customer FX deals in NGS.
• To ensure the source documents and the deal tickets passed from the dealers are properly approved and initialled.
• To update and record daily transactions in fund position management in the u drive.
• To keep outstanding (live) and matured deals and reports in their respective designated files.
• To prepare SWIFT's outgoing messages, confirmations, payments, etc, in respect of these deals or other Departments' requests i.e. expenses payments from Accounting Dept.
• To perform daily Nostro reconciliation.
• To print, thoroughly check and ensure that the assigned reports are correct and highlight irregularities, if any, to Senior Manager, Settlement promptly for further action.
• To check and match counterparty's confirmation.
• To ensure that all cash flow position is clearly monitored and managed in conjunction with the Treasury Division.
• To prepare and submit MAS reports i.e. MAS755 (weekly), MAS610 (monthly) and other reports to Head Office upon requirement.
• To prepare and submit FX new deals, IRS new deals, CCS new deals, FX MTM Transactions, IRS MTM Transactions and CCS MTM Transactions daily to MAS via DTCC through Trace.
• To check the dealer's blotter at the end of the day to ensure all deals are processed and captured in OPICS system.
• To process of opening, creation and maintenance of accounts and support for Internet Banking's customers.
• Lead and participate for any system enhancement/testing/projects related to Settlements / Internet Banking assigned by Section Head, Settlement Operations or Head/Deputy Head of Operations.
• To attend adhoc queries from Head Office, External / Internal auditor, Compliance, Business departments (Trade Finance, Corporate Banking, Treasury, Private Banking, etc.), Nostro Agents or other government authorities if any.
• To mentor and train new hirer (Settlement) for familiarisation of the handling of Treasury Settlements products (FX/MM/NDF/lRS/Securities etc), monitoring of cash flow position, Nostro Accounts balancing etc.
• To ensure all the long past treasury settlement documents are properly filed & record and sent to warehouse (CISCO) for safekeeping.
• Any other duties as directed by Section Head, Settlement Operations or Head/Deputy Head of Operations or Management.

Requirement

• Bachelor or higher qualification, has at least 3 year experience in treasury settlement and clearing process, being familiar with local clearing systems, i.e. MEPS+.
• Good understanding and knowledge in various treasury products, e.g. Money Market, Foreign Exchange, Security/Bonds, derivative products, etc.
• Strong understanding and experience in swift operations, able to process remittance transaction.
• With knowledge of accounting entry, AML checking and MAS reporting, i.e. 610, 755, etc.
• With knowledge of corporate customer internet banking.
• Must be meticulous, careful, positive and full of sense of responsibility.
• Mature with good communication skills and must be able to work independently.
• Knowledge of Mandarin is an added advantage as there is a need to liaise with Mandarin speaking clients.

Working location: Raffles Place

No hybid, to be work in office

Responsibilities:

• Overall responsible for the support to customers, execution of Standard Operating Procedures related to ITIL Processes such as Incident Management, Event Management and Request Fulfillment
• Manage Major Incidents including management of customer & internal communications, management of internal and external communication bridges with our top-tier customers and escalations up to leadership level.
• Coordinate and collaborate with internal teams to facilitate timely incident resolution and request fulfillment.
• Invoke and manage crisis and security management processes.
• Maintain accurate logs, incident reports and provide comprehensive updates to stakeholders.
• Document all actions in accordance with standard company policies and procedures.
• Act as the senior on shift and ensure proper shift handovers.

Requirements:

• Diploma or Degree in Computer Science/Information Technology, Engineering (Computer/Telecommunication) or equivalent
• 3 years proven experience in managing all aspects of Major Incident.
• At least 4 years of experience in telecommunications within a large-scale business environment.
• At least 4 years of experience in a customer support role, preferably in a technical support or service desk environment.
• Experience with developing training programs and delivering training.
• ITIL V4 Foundation certificate and experience working with ServiceNow.
• Agile, Six Sigma or related certifications
• Having experience in the aviation sector is beneficial.

Additional info:

• Under 12 months contract, renewable
• Ability to work in a shift-based schedule, including weekends and holidays, to provide 24/7 coverage. Timing between 8am to 8pm (non-night shift)

To apply, please visit www.gmprecruit.com and search for Job Reference: 23981

To learn more about this opportunity, please contact Yingying at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239

Job Title: Desk Assistant

Department: Singapore Dealing Room

Reporting to: Sales, Executive Director

Novate Global Markets (NGM) is an independent securities boutique specialising in sales and trading services for institutional investors in global fixed income markets. Having recently transitioned from Mitsubishi UFJ Trust International Limited, a fixed income sales and trading business operating within Mitsubishi Trust and Banking, to employee ownership in September 2024, with 24% shareholding still retained by MUTB, NGM is looking to continue to drive excellence within its service of tailored sales and trading strategies to its diverse institutional clients.

NGM headquarters are based in London, with a branch in Singapore - NGM has 60 employees across both locations.

Role Summary

As one of our Desk Assistants, you will be working within a diverse and lively Dealing Room alongside 30 salespersons and traders across London and Singapore. This role will be suitable for someone with a real interest in developing a career within Fixed Income and who is willing to immerse themselves into a variety of tasks to build their knowledge within the Financial Sector.

Main Accountabilities

- Ensure all trade tickets are executed and processed promptly and accurately

- Review trade tickets to ensure the correct information has been included and calculate profit

- Prepare end of day reports and update any ad hoc reporting

- Prepare monthly and quarterly reporting, this includes but is not limited to customer transaction data, sales credits, counterparty, and product volume statistics

- Prepare MI relating to the new Settlement Agent

- Liaise with the Dealing Room and Operations Staff to help resolve any live or ongoing problems/queries

- Attend the 7.20am (3.20pm Singapore time) daily morning (afternoon) meeting between London and Singapore to productively listen to key recent market events, ideas, and select client business

- Provide assistance to the Sales and Trading desk when required, including ordering and collecting refreshments

- Undertake general administrative duties as required by the Deputy Managing Director and Chief Executive Officer

Qualifications

- Educated to degree level or above (preferably Economics’ or Finance related courses)

- Must be proficient in Microsoft Office, particularly Word and Excel.

Personal Profile

Key attributes required for the role:

- Excellent written and oral communication

- Perceptiveness – ability to see what needs to be done before being asked

- High level of attention to detail

- Resilience

- Adaptability

- Competitiveness

- Honesty and Integrity

- Intellectual Curiosity

- Perseverance

- Methodical/solution orientated approach to problem solving

- A hard-working team player who is able to work well with others at all levels within the company yet can also work unsupervised and manage their own workload.

Desired attributes beneficial for the role:

- ­Basic knowledge and understanding of Fixed Income and Capital Markets

Novate Global Markets Limited strongly recognises transferable skills as one of the biggest assets in individuals which is why we strive to harness and develop existing talent. Prior successful candidates have proven to be adaptable, resilient and self-confident and possess a mind-set that allows for teamwork.

Job Responsibilities:

• Process Inward and Outward Remittances, Fixed Deposit and Banker Guarantee Transactions
• Handle Import and Export (LC & Collection) documents and payments
• Construct swift messages
• Prepare monthly reports to the Management/Head Office
• Attend to queries from customers/banks/staff of other departments on work related matters
• Any other ad hoc duties as assigned

Job Requirements:

• 1 - 3 years of working experience in Trade Finance Department
• Good interpersonal and communication skills
• Team player & ability to work with people from multi levels

Our client is a leading provider of maritime energy solutions.

• Assist in coordinating the daily planning of the company's launch boat schedule and launch arrangements for all internal staffs.
• Sustain records of launch movements for verification of payments, etc.

Requirements:

• Higher Nitec in Maritime/Logistics/Supply Chain or equivalent
• At least 1 year of logistics/coordination experience

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

Position Overview

We are seeking a highly accomplished and dynamic Chief Operating Officer (COO) with a minimum of 20 years of international experience to lead our operations, drive sales growth, streamline processes, and oversee market expansion efforts. The ideal candidate will bring deep expertise in AI, SaaS, and servicing both commercial and government clients. This is a critical leadership role that requires a strategic thinker with proven hands-on success in scaling businesses across diverse geographies, in early-stage startups and established corporate environments. Proven success in building profitable businesses within SEA, China, and India is critical to this role’s success.

Key Responsibilities

1. Strategic Leadership:

• Collaborate with the CEO to define and implement the company’s strategic goals.
• Develop and execute business strategies to achieve operational efficiency and profitability.

2. Sales and Market Expansion:

• Lead initiatives to build and scale sales channels targeting government and commercial clients.
• Drive geographic market expansion, identifying and capitalizing on growth opportunities.
• Establish and nurture partnerships that align with business objectives.

3. Operational Excellence:

• Design and refine operational processes to support scalability and efficiency.
• Ensure profitable consulting and sales engagements.
• Ensure seamless integration of AI and SaaS solutions into client operations.
• Oversee financial planning, budgeting, and resource allocation to optimize performance.

4. Team Development and Culture:

• Build and mentor high-performing cross-functional teams across diverse regions.
• Foster a culture of innovation, accountability, and excellence.

5. Stakeholder Engagement:

• Serve as a key liaison between the company and government, corporate, and commercial stakeholders.
• Represent the company in external forums and industry events to enhance its reputation.

Qualifications

· Minimum 20 years of progressive leadership experience with international exposure.

· Proven track record of success in AI, SaaS, and enterprise solutions.

· Experience working with both government and commercial clients, delivering tailored solutions.

· A background spanning early-stage startups and corporate enterprises.

· Exceptional ability to manage diverse teams and drive measurable results in complex environments.

· Outstanding communication, negotiation, and stakeholder management skills.

· MBA or equivalent advanced degree preferred but not required.

Job Overview

The Regional CFO will oversee financial performance management, strategic financial planning, and operational efficiency for the Asia-Pacific region across 11 countries. This role requires a proactive leader capable of driving results, ensuring financial alignment with corporate goals, and managing a diverse and multicultural team.

Key Responsibilities

1. Corporate Business Performance Management

• Monitor and evaluate weekly/monthly sales, market shares, and key performance indicators (KPIs) for the Asia-Pacific region.
• Ensure alignment of sales subsidiary performance to corporate objectives through effective coordination with financial planning teams in each country.
• Analyze gaps between actual performance and various financial targets (e.g., Moving Plans, Basic Plans).
• Regularly review and report on market share trends across the region to provide actionable insights to top management.
• Oversee and support sales subsidiary operations across 11 countries, including in-depth analysis for export-driven markets.

2. Reporting and Analysis

• Compile and present high-quality weekly, monthly, and ad-hoc business reports to global HQ.
• Deliver actionable insights and recommendations through detailed financial analyses tailored to top management’s strategic needs.

3. Budget Management and Control

• Lead the annual budget planning process for the region, ensuring precision and alignment with corporate targets.
• Manage and control financial systems (e.g., GNMS, APMS) across subsidiaries for seamless execution.
• Collaborate closely with Corporate Marketing teams to monitor and adjust marketing budgets, ensuring optimal resource allocation.

4. Leadership and Team Coordination

• Serve as a key point of contact between HQ and Asia-Pacific sales subsidiaries for business performance updates and issue resolution.
• Guide and mentor financial planning teams across the region to maintain high performance standards.
• Build and sustain strong relationships with internal stakeholders, including planning teams, product managers, and senior executives.

Requirements

1. Educational Background:

• Bachelor’s Degree in Accounting, Finance, or Business Management (MBA preferred).

2. Professional Experience, Skills & Competencies:

• Over 20 years of experience in Accounting, Financial Planning, or Strategic Financial Management.
• Proven track record in managing diverse teams across multiple countries in the Asia-Pacific region.
• Expertise in financial systems and budgeting tools. Advanced proficiency in MS Excel and PowerPoint.
• Exceptional analytical and problem-solving abilities, with a keen eye for detail.
• Strong interpersonal, coordination, and leadership skills to manage cross-functional and multicultural teams.
• Multitask effectively, and adapt to changing priorities.
• A fast learner and strategic thinker with a focus on results-driven execution.

We are a leading trading organization and we are seeking a strategic and experienced Chief Financial Officer (CFO) to join our executive team and drive our financial strategy.

Key Responsibilities:

• Develop and implement financial strategies to support the company’s growth and profitability goals.
• Oversee all financial operations, including budgeting, forecasting, and financial reporting.
• Ensure compliance with all financial regulations and standards.
• Provide leadership in financial planning, analysis, and decision-making.
• Collaborate with other executives to align financial goals with overall business objectives.
• Manage relationships with external stakeholders, including investors and auditors.

Qualifications:

• Bachelor’s degree in Finance, Accounting, or a related field; MBA or CPA preferred.
• Minimum of 15 years of experience in finance and banking, with a significant background in corporate finance, investment analysis, or financial consulting.
• Proven experience in a senior financial management role, preferably within the banking or financial services industry.
• In-depth understanding of financial regulations, compliance requirements, and risk management practices.
• Strong proficiency in financial modeling, forecasting, and data analysis.
• Demonstrated ability to develop and implement financial strategies that drive organizational growth.
• Excellent leadership and communication skills, with a track record of effectively managing teams.
• Strong analytical skills with expertise in financial modeling, forecasting, and variance analysis.
• Demonstrated ability to develop and implement financial strategies that support organizational growth and sustainability.
• Experience with mergers and acquisitions, capital allocation, and investment strategies.
• Exceptional leadership skills with a history of building and managing high-performing finance teams.
• Excellent communication and interpersonal skills, capable of presenting complex financial information to stakeholders at all levels.
• Proficiency in financial software and ERP systems, with a strong understanding of data analysis tools.

Our client is a leading provider of maritime energy solutions.

• Assist in coordinating the daily planning of the company's launch boat schedule and launch arrangements for all internal staffs.
• Sustain records of launch movements for verification of payments, etc.

Requirements:

• Higher Nitec in Maritime/Logistics/Supply Chain or equivalent
• At least 1 year of logistics/coordination experience

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

The Position:

Chief Executive Officer (CEO) for Insurance and Reinsurance Brokerage Company in Singapore

The Company:

The Company is a leading insurance and reinsurance brokerage company headquartered in Singapore, serving clients principally in the Asean Countries, New Zealand, Australia, the Pacific Islands and beyond. The company is part of PWS Group. The roots of PWS (Pearson Webb & Springbett) can be traced back in 1964 as a handler of complex insurance related business.

We specialise in providing risk management solutions and insurance brokering services to diverse range of clients across various industries. With a team of experienced professionals and a commitment to excellence, we delivered and strive to continually provide our specialised services along with our expertise.

The Opportunity:

We are currently seeking a dynamic and experienced CEO to lead our company to the next level of growth and success. Reporting to the Board of directors, the CEO will be responsible for managing the company’s overall operations, financial performance and driving growth strategy.

Responsibilities:

1. Develop and execute business strategies and plans to achieve company objectives and goals.

2. Manage the overall operations of the company and ensure financial performance targets are met.

3. Continue to develop and lead high-performance team for greater efficiency and long-term success.

4. Identify and pursue new business opportunities, and expand the company's presence in the market

5. Implement, improve, and enforce policies and procedures that will increase the financial and operational effectiveness of the company.

6. Oversee financial planning, budgeting, and forecasting activities to ensure the company's financial health and sustainability.

7. Present periodic business performance reports to the Board of Directors and make recommendations for improvement.

8. Build and maintain strong relationships with clients, insurers, partners, and other stakeholders.

9. Stay up-to-date with industry trends and developments, and adjust the company's strategy as needed.

10. Represent the company at industry events and conferences and serve as a thought leader in the industry.

Requirements:

a. Bachelor’s degree in business, Insurance, Finance or a related field; advanced degree preferred.

b. At least 10 years of experience in the insurance and reinsurance industry, with a proven records of success in leadership and management.

c. Strong business acumen and a track record of success in driving business growth and profitability

d. Deep understanding of the Singaporean and international insurance and reinsurance markets

e. Comprehensive understandings of the general insurance and reinsurance market markets in the relevant Countries, including regulatory and compliance requirements.

f. Excellent communication and interpersonal skills, with the ability to build relationships with clients and stakeholders.

g. Strategic thinking and problem-solving skills, with a focus on innovation and growth.

h. Ability to lead and manage a skilled team, and to work effectively in changing dynamic platforms.

Apart from remuneration, we offer annual bonus, executive shares scheme and other employment benefits. If you are a visionary leader with a passion for the insurance and reinsurance industry and looking for additional challenges, we look forward to hearing from you.

How to Apply?

To apply, please submit your resume and cover letter to [email protected].