Total 26,403 hr manager job vacancies in Others category in Singapore

• Working Days: 5 Days
• Working Timing: 8.30am to 5.30pm
• Working Location: Woodlands
• Salary: $2,800 - $3,000 (Depends on Experience)

JOB DESCRIPTION

1. Assist manager in overseeing Accounts department functions, such as monthly and year end closing.
2. Assist manager with yearly financial audit.
3. Bank reconciliation and GST submissions.
4. Accounts Payable functions – process supplier invoices into accounting system and arrange bank transfer for payment.
5. Accounts Receivable functions – update customer payment, prepare monthly statement of accounts, aging report and assist in sales commission system.
6. To review and monitor the work of outsource accounting company, which undertakes the functions of management reports, GST, and annual tax returns.
7. To ensure the accounting process complies with the law.
8. To assist with preparation of any other regulatory submissions.
9. Any other ad hoc duties assigned.

REQUIREMENTS

• Experience in manufactory industry is an advantage.
• Experience in MYOB / ABSS accounting system is an advantage.
• Candidate must possess at least a Diploma in Business / Accountancy or equivalent
• Proficient with MS Office, Google Office.

Chin See Min Reg No. : R22107450

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

Job Responsibilities:

• Set and achieve sales targets, monitoring performance and implementing strategies to maximize sales.
• Ensure exceptional customer service standards are maintained, and customer satisfaction is a top priority.
• Oversee inventory management, including stock levels, replenishment, and minimizing stock losses.
• Manage daily store operations, including opening and closing procedures, cash handling, and compliance with company policies.
• Conduct training sessions for new hires and ongoing development programs for existing staff.
• Foster a positive and collaborative work environment to enhance team morale and productivity.
• Address customer inquiries, concerns, and escalations in a professional and timely manner.

Job Requirements:

• Minimum diploma in any field
• Minimum 2 years of supervisory experience or 1 year in a managerial role
• Must be able to work shift hours
• Supplier merchandising experience is an advantage
• Good interpersonal skills
• Attractive bonus scheme

Interested applicants, please write in through CareersFuture with a detailed resume in MS Words format.

EA License Number: 23C1730

Please Provide:

Availability

Current/Expected Salary

Reasons for leaving previous employment

We regret that only shortlisted candidates will be notified.

Job Summary:

Looking for a driven individual who like to pursue a career in the banking industry. You’ll be tasked to assist various stakeholders in financial controlling of business unit and supporting business activities.

Additionally, you will play a vital role in delivering all tasks in an efficient and timely manner while ensuring compliance with company policies, procedures and country legislations.

Responsibilities:

• Analyze documentation and processes to ensure risks and control points are properly addressed, and are in accordance with Risk and Control Self-Assessments Policies
• Coordinate and conduct the overall Control Tests and Reviews for the business as part of Quarterly Risk Assessment (QRA), track the status, ensure timely completion, and escalate exceptions to management team.
• Work with business and stakeholders to implement and ensure ongoing monitoring of the Digital Retrieval Program, escalate and remediate any gaps identified through this program.
• Partner closely with business stakeholders to ensure compliance with laws, regulations, and policy requirements across key / complex risk levels, including impact assessment for any regulatory and policy change. Support the business in the root cause analysis, draft the appropriate corrective action plans, close monitoring on the progress of such action plans.
• Track issue and CAP status and progress, and early escalation to the senior management team of any issues and CAPs that are at risk of missing their target dates at least 30 days ahead of the targeted closure date; support the business on ‘at-risk’ issues and CAPs
• End-to-end management of the Sales Practice Reviews, liaising with stakeholders for timely and appropriate case reviews, escalate and remediate any gaps identified through this review.
• Good understanding of operational risk and control processes is a plus point, good stakeholder management skills (verbal/written communications, ability to influence and negotiate), able to communicate effectively with stakeholders

Requirements:

-University degree or equivalent, with major study in accountancy, banking and / or finance.

-At least 5 years of working experience in consumer banks, with good knowledge of banking products and processes.

-Proficient in Microsoft Office with an emphasis on MS Excel

EA License No. 01C4394 • RCB No. 200007268E • Lim Jia Jie EA Registration No. R22108969

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JOB DESCRIPTION
Ensuring company policies are followed.

Optimizing profits by controlling costs.

Hiring, training and developing new employees.

Resolving customer issues to their overall satisfaction.

Maintaining an overall management style that follows company best practices.

Providing leadership and direction to all employees.

Ensuring product quality and availability.

Preparing and presenting employee reviews.

Working closely with the store manager to lead staff.

Overseeing retail inventory.

Assisting customers whenever necessary.

Organizing employee schedule.

Ensuring that health, safety, and security rules are followed.

Taking disciplinary action when necessary.

Ensuring a consistent standard of customer service.

Motivating employees and ensuring a focus on the mission.

Completing tasks assigned by the general manager accurately and efficiently.

Supporting Maintaining merchandise and a visual plan.

Maintaining stores to standards, including stocking and cleaning.

management as needed.


JOB REQUIREMENTS
2+ years retail experience in a leadership capacity (e.g. management, shift leader, etc.)

Bachelor’s degree or equivalent experience

Familiarity with fashion trends and styles

Ability to effectively train and motivate sales associates

Excellent organizational, problem-solving, project management and communication skills Willingness to show leadership and guidance from the floor

JOB DESCRIPTION
Ensuring company policies are followed.

Optimizing profits by controlling costs.

Hiring, training and developing new employees.

Resolving customer issues to their overall satisfaction.

Maintaining an overall management style that follows company best practices.

Providing leadership and direction to all employees.

Ensuring product quality and availability.

Preparing and presenting employee reviews.

Working closely with the store manager to lead staff.

Overseeing retail inventory.

Assisting customers whenever necessary.

Organizing employee schedule.

Ensuring that health, safety, and security rules are followed.

Taking disciplinary action when necessary.

Ensuring a consistent standard of customer service.

Motivating employees and ensuring a focus on the mission.

Completing tasks assigned by the general manager accurately and efficiently.

Supporting Maintaining merchandise and a visual plan.

Maintaining stores to standards, including stocking and cleaning.

management as needed.


JOB REQUIREMENTS
2+ years retail experience in a leadership capacity (e.g. management, shift leader, etc.)

Bachelor’s degree or equivalent experience

Familiarity with fashion trends and styles

Ability to effectively train and motivate sales associates

Excellent organizational, problem-solving, project management and communication skills Willingness to show leadership and guidance from the floor

Responsibilities

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations

Requirements

• Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role
• Proven customer service experience as a manager
• Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
• Familiarity with restaurant management software, like OpenTable and PeachWorks
• Strong leadership, motivational and people skills
• Acute financial management skills
• Able to work on weekend and public holiday

Responsibilities:

• Ensuring company policies are followed.

• Optimizing profits by controlling costs.

• Hiring, training and developing new employees.

• Resolving customer issues to their overall satisfaction.

• Maintaining an overall management style that follows company best practices.

• Providing leadership and direction to all employees.

• Preparing and presenting employee reviews.

• Assisting customers whenever necessary.

• Organizing employee schedule.

• Ensuring that health, safety, and security rules are followed.

• Taking disciplinary action when necessary.

• Ensuring a consistent standard of customer service.

• Motivating employees and ensuring a focus on the mission.

• Completing tasks assigned by the general manager accurately and efficiently.

Requirements:

• High school or equivalent education level.

• Stable work history.

• Must be self-motivated and possess the desire for self-development.

• Have the ability to work autonomously when required.

• Be a team player.

• Be dedicated to customer satisfaction and a great customer experience.

• Able to work on weekend and public holiday

The roles and responsibilities for FOOD AND DRINK TECHNOLOGIST are as followings:

1) To innovate new food process technique

2) To help in the food store when busy

3) To order fresh raw food from supplier

4) To discuss with food supplier on cost reduction project

5) To fully incharge of in house sales and marketing

What You’ll Do:

Operations

• Manage and supervise team of call / chat agents and provide leadership and mentoring
• Ensure that the monthly regulatory and internal KPIs are met
• Monitors and measures service metrics and call volume to develop standards, improvements and resource allocation.
• Overseas the creation and implementation of efficient and balanced workflows that maximise efficiency and produce high levels of service quality and customer satisfaction
• Provides inputs to strategic decisions that impact the functional area of responsibility.
• Capable of handling and resolving escalated issues and complaints arising from operations and requiring coordination with other departments.
• Provides mentoring and leadership to team of agents
• Execute quality monitoring requirements that deliver intent and customer satisfaction goals

Projects

• Involvement in various projects, such as telephony system upgrade, CRM system upgrade
• Lead in implementing and operationalizing new hotlines
• Involvement in implementation of digital solutions to provide convenience to customers

What You'll Need:

• At least 5 years of experience in contact centre or similar environment
• At least 3 years of managerial or supervisory experience
• Good people management skills and able to work under pressure
• Familiar with customer service metrics and strong customer - fronting and communication skill
• Knowledge in CRM and telephony systems
• Ability to work independently while being a cohesive team member
• Excellent leadership and interpersonal skills
• Change management and stakeholder management

What We'll Provide:

• Join us to empower the future of energy
• We offer hybrid work arrangement as we believe in providing work life balance while maintaining rapport at work
• Immerse in a positive work environment that promotes/fosters teamwork and collaboration.

• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
• Deploy successful marketing campaigns and own their implementation from ideation to execution
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis
• Produce valuable and engaging content for our website and blog that attracts and converts our target groups
• Build strategic relationships and partner with key industry players, agencies and vendors
• Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely
• Oversee and approve marketing material, from website banners to hard copy brochures and case studies
• Measure and report on the performance of marketing campaigns, gain insight and assess against goals
• Analyze consumer behavior and adjust email and advertising campaigns accordingly

Procurement Manager Responsibilities:

· Developing procurement strategies that are inventive and cost-effective.

· Sourcing and engaging reliable suppliers and vendors.

· Negotiating with suppliers and vendors to secure advantageous terms.

· Reviewing existing contracts with suppliers and vendors to ensure on-going feasibility.

· Building and maintaining long-term relationships with vendors and suppliers.

· Approving purchase orders and organizing and confirming delivery of goods and services.

· Performing risk assessments on potential contracts and agreements.

· Controlling the procurement budget and promoting a culture of long-term saving on procurement costs.

· Overseeing and managing the IT systems that track shipments, inventory, and the supply of goods.

· Preparing procurement reports.

Procurement Manager Requirements:

· Proven experience managing supply chain operations.

· In-depth knowledge of preparing and reviewing contracts, invoicing, and negotiation terms.

· Proficient in Microsoft Office Suite (Word, Excel, Outlook, and Access).

· Management and leadership skills.

· Multi-tasking and time-management skills, with the ability to prioritize tasks.

· Highly organized and detail-oriented.

· Excellent analytical and problem-solving skills.

Responsibilities:

• Continually meeting or exceeding sales quotas.
• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.
• Monitoring the performance of the sales team.
• Ensuring that the store is clean and well-maintained at all times.
• Building and maintaining good working relationships with customers.
• Identifying opportunities and strategies to increase sales.
• Regularly attending sales meetings and training sessions.
• Ensuring that the store is adequately stocked with company products.

Requirements:

• Proven experience in sales and customer service.
• Proficient in all Microsoft Office applications.
• The ability to work in a fast-paced environment.
• Excellent problem-solving skills.
• Strong management and leadership skills.
• Effective communication skills.
• Exceptional customer service skills.

Possess a positive attitude, eager to learn and willing to push personal limits to achieve more

Capable of playing the role of a team leader and team player

Great attention to details

Must be able to handle non-halal food

Speaks good English.

Full-Time

Responsibilities:

Maintain high standards of food, service and customer satisfaction

In-charge of improving and innovating methods to maximise operation flow including the bar

Work as a team member to maximise service for diners, and a team leader who takes initiatives for organisation improvements

Manage and support other related duties, such as handling reservations, hosting, inventory and costing

Manage inventory, costing and other administrative matters

Be involved in recruitment processes when required - interviewing and shortlisting candidates

Team Benefits:

A well-established Singapore based engineering company is looking for a Project Manager for its new upcoming project. A highly motivated individual with at least a Bachelor's Degree in Engineering (preferably electrical/ electonics engineering) is sought after, to fill this position.

Job responsibilities:

Full responsibilty of the new project which includes but is not limited to:

1. Scheduling, arranging, procuring materials,
2. Managing manpower for the project,
3. Managing client requirements/ expectations,
4. Updates to the management on progress of the project, and
5. Quality checks and controls.

Candidates with atleast 5 years hands-on experience in managing large projects is necessary.

Responsibilities:

• Continually meeting or exceeding sales quotas.
• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.
• Monitoring the performance of the sales team.
• Ensuring that the store is clean and well-maintained at all times.
• Building and maintaining good working relationships with customers.
• Identifying opportunities and strategies to increase sales.
• Regularly attending sales meetings and training sessions.
• Ensuring that the store is adequately stocked with company products.

Requirements:

• Proven experience in sales and customer service.
• Proficient in all Microsoft Office applications.
• The ability to work in a fast-paced environment.
• Excellent problem-solving skills.
• Strong management and leadership skills.
• Effective communication skills.
• Exceptional customer service skills.

Responsibilities:

• Continually meeting or exceeding sales quotas.
• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.
• Monitoring the performance of the sales team.
• Ensuring that the store is clean and well-maintained at all times.
• Building and maintaining good working relationships with customers.
• Identifying opportunities and strategies to increase sales.
• Regularly attending sales meetings and training sessions.
• Ensuring that the store is adequately stocked with company products.

Requirements:

• Proven experience in sales and customer service.
• Proficient in all Microsoft Office applications.
• The ability to work in a fast-paced environment.
• Excellent problem-solving skills.
• Strong management and leadership skills.
• Effective communication skills.
• Exceptional customer service skills.

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon.

As an Material Manager you are tasked to make an optimal site Master Production Schedule (MPS) over 24 months horizon and the monthly Sales and Operations Planning (S&OP) process to ensure capacity and resources are in place to produce the MPS volume to satisfy customer requirements and maintain agreed levels of inventory in push markets. This role is responsible to ensure availability in terms of required date and quantity as measured by the global Stock Availability Report (SAR) KPI at Tuas. In this role, a typical day will include:

Responsibilities

Review market demand forecast, engage and clarify with market S&OP to ensure accurate demand is used to establish optimal MPS over 24 months horizon based on:

• Approved production plan derived from the site S&OP process and in line with site objectives
• Approved rough cut capacity planning (RCCP) in ECC as aligned with Engineering (owner) and Production (stakeholder).
• Achieving target inventory levels of whitestock / finished inventories at site and at market and minimizing obsolescence.
• Optimal resource planning in production direct labour and shift pattern in alignment with stakeholders.
• Optimal local planning processes such as lead times, product segmentation, and production frequencies to increase the efficiency of the production unit.
• Collaborate with Life Cycle Management (Global/Local) to manage and schedule product launches and artwork changes.
• Approves Production Schedule (PS) to optimally run campaigns and plan for format / lot changes as required.
• Responsible for end to end from market demand forecast review to outbound shipment to market or distribution centers.
• Trained and qualified to raise and complete required change requests, DCTs, NCIs and CAPAs.
• Responsible to maintain licenses and permits to export finished goods into markets, supporting country requirements for import documentation and declaration.
• Kick off annual budget process with a 12-month production volume plan, operating assumptions, projects and actions which is aligned to the site strategic plan developed and approved to achieve site Total Production Cost (TPC) per unit PC target.
• Lead team of demand planner(s) and demand fulfilment specialist(s), drive performance objectives and development plans.

Continuous Improvement:

• Leads action plans to achieve supply performance targets and drive for continuous improvement annually and mid-term
• Collaboration across teams to implement new or improve current processes
• Leads department and site KPI reporting, analysis and actions.
• Lead formulation and coordinates action plans to remediate capacity and resources constraints.
• Ensures IBP, NRC, RCCP, ECC, MRP functions overall effectively to drive credible planning and allow reliable and stable execution in supply chain planning, warehouse, manufacturing and others.
• Maintains oversight on planning parameters in ERP system
• Owns planning parameters in ERP systems like MOQ, campaign size, product segmentation

What You'll Bring to Alcon

• Bachelor Degree in Supply Chain Related Study
• Experience in Drug (Pharma) Product finished goods manufacturing demand planning, production planning, lead time optimization, inventory optimization and demand fulfilment. Manage a team of around 5.
• SAP Expert in production, supply chain, inventory, demand fulfilment.

Why Join Us:

• Opportunity to work with a leading global medical device company.
• Collaborate with a diverse and talented team in a supportive work environment.
• Competitive compensation package and comprehensive benefits.
• Continuous learning and development opportunities.

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

About Us

DFI Retail Group (“Group”) is a leading pan-Asian retailer. At 30th June 2021, the Group and its associates and joint ventures operated over 10,000 outlets and employed some 230,000 team members. The Group had total annual sales in 2020 exceeding US$28 billion. The Group provides quality and value to Asian consumers by offering leading brands, a compelling retail experience, and great service; all delivered through a strong store network supported by efficient supply chains. The Group (including associates and joint ventures) operates under a number of well-known brands across food, health and beauty, home furnishings, restaurants, and other retailing. The Group’s parent company, Dairy Farm International Holdings Limited, is incorporated in Bermuda and has a standard listing on the London Stock Exchange, with secondary listings in Bermuda and Singapore. The Group's businesses are managed from Hong Kong by Dairy Farm Management Services Limited through its regional offices.

DFI Retail Group is a member of the Jardine Matheson Group

The Role

• Responsible for achieving customer satisfaction, sales and profit target for the store
• Provide efficient and effective management of operations team in merchandising, operating disciplines and outlining business strategies
• Responsible for the strict compliance of all established Standard Operating Procedures (SOP) and personnel policies by all divisions by conducting routine supervision and follow through
• Formalize strategy and establish business plan to optimize sales, margin, profits and manage shrinkage
• Involve in the analysis and forecast of market trend to assist store to stay ahead of competition
• Ensure all merchandising, corporate strategies and directives are implemented and executed with excellence to achieve operating effectiveness
• Ensure each department manage their inventory level and stock holding days without affecting product availability at selling floor to optimize sales
• Ensure adherence to HR policies at store level to maintain a well coordinated and cohesive organization structure
• Conduct daily walk-through of the store, roll call, briefing and communication daily to inform staff of key objectives, customer feedback, and sales comparison and to ensure operations runs smoothly
• Provide appropriate coaching and support to the team to develop a high performance team
• Any other adhoc duties as per assigned

About You

• Comfortable to work on a 6 days’ week schedule (work day as per rostered)
• Willing to stand for long hours and enjoy interacting with customers
• Physical fit to carry 10-15 kg products
• At least 5 years managerial experience in the Retail industry

Benefits

• Yearly Bonus
• Team Member Discount
• Subsidized Medical and Dental Benefits
• Training Opportunities
• Career Advancement

Follow us on Telegram: DFI Retail Group SG Careers!

• Possess a positive attitude, eager to learn and willing to push personal limits to achieve more
• Capable of playing the role of a team leader and team player
• Great attention to details
• Must be able to handle non-halal food
• Speaks good English.
• Full-Time

Responsibilities:

Maintain high standards of food, service and customer satisfaction

In-charge of improving and innovating methods to maximise operation flow including the bar

Work as a team member to maximise service for diners, and a team leader who takes initiatives for organisation improvements

Manage and support other related duties, such as handling reservations, hosting, inventory and costing

Manage inventory, costing and other administrative matters

Be involved in recruitment processes when required - interviewing and shortlisting candidates

Team Benefits:

• Candidate must possess at least Diploma in Engineering (Civil), Engineering (Others), Architecture or equivalent.
• At least 4-6 Year(s) of working experience in Site Co-ordination and Building Construction Work
• Knowledge in Architectural finishing work
• Attend site meetings when necessary.
• Overseeing all project activities on-site and making sure they are completed as per schedule
• Liaised with main contractors and sub-contractors to ensure the project gets done on time and within budget.
• Coordinated with main contractor of work schedules and key site activities.
• Ability to handle multiples projects.

• Monthly work planning and monitoring of all workshops operation.
• To lead, manage and motivate a team of production workforce & highly productive workshops operations.(both internal & sites depots)
• Interacting and act as a bridge for communicating and communication for both levels up and across all departments and divisions.
• Working together and assist the senior management and other division heads to strategize development and execution planning.
• Monthly, quarterly, half-yearly and annual reporting and projection planning / presentation.
• Any ad-hoc duties as assigned.

Job Requirements

• Minimum Diploma in automobile-related.
• At least 5 years relevant working experience in a similar capacity.
• Possesses driving license.
• Experience in workshop management is essential.
• Good interpersonal and communication skills, particularly attuned to working well with others.
• Responsible, goal oriented and able to manage both direct and indirect staff.

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

• Promoting and ensuring guest satisfaction.
• Maintaining a safe and sanitary work environment.
• Ensuring only the highest quality products are served.
• Establishing rapport with guests and gathering feedback.
• Handling food and beverage orders
• Always greet and welcome guests promptly in a warm and friendly manner.
• Always thank and give fond farewell to guests conveying anticipation for their next visit.
• Assist guest with table reservation.
• Assist guest while seating.
• Overseeing daily operations of the restaurant.
• Managing and training restaurant staffS.

1. Overseeing daily operations of the restaurant.
2. Managing and training restaurant staff.
3. Maintaining high standards of food quality and service.
4. Handling customer inquiries and resolving complaints.
5. Ensuring compliance with health and safety regulations.

• Recruiting, training, supervising and appraising restaurant staff
• Organizing and supervising shifts to ensure smooth operations
• Overseeing food preparation and presentation to ensure high standards of quality
• Communicating with customers to receive feedback and manage complaints
• Ensuring that health and safety protocols are adhered to

Responsibilities:

• Ensure team briefings are carried out before each service period
• Implement and ensure that Food Safety and Hygiene standards are met at all times
• Ensure that all food is prepared according to quality, taste and hygiene guidelines established by the Company
• Train and develop the team to deliver the food to a high standard
• Ensure readiness for service and that the pace is set for peak times
• Ensure that all food is presented for service in a timely manner and in correct sequence
• Deal with any customer returns of food in a timely manner
• Check and sign for all deliveries
• Ensure that outlet is stocked with adequate levels of inventory
• Participate in monthly physical stock take of the Outlet, including but not limited to plates, bowls and crockery
• Control wastage
• Handle guests’ special requests and complaints
• Ensure that the Kitchen Assistants and Kitchen Crew are able to handle their duties properly and well groomed, properly attired and efficient.
• Ensure that the highest standard of cleanliness is maintained including the maintenance of furnishings and equipment and the proper set up of the Outlet and connected areas
• Assist your superior in Implementing and developing of training programs
• Perform miscellaneous job-related duties as assigned