We are looking for an experienced IT Project Manager who will be responsible for managing and delivering IT projects for our key accounts. The ideal candidate will possess strong leadership abilities, excellent communication skills, and a proven track record of successfully managing complex IT projects from initiation to completion. The IT Project Manager will work closely with clients, internal teams, and external vendors to ensure projects are delivered on time, within scope, and within budget.

Functions/Responsibilities:

• Serve as the primary point of contact for key account clients, understanding their IT needs and requirements.
• Develop and maintain strong relationships with key stakeholders, including clients, internal teams, and external vendors.
• Lead project planning, including defining project scope, goals, and deliverables in collaboration with clients and internal teams.
• Create detailed project plans, schedules, and budgets, and track progress against established milestones.
• Coordinate resources, both internal and external, to ensure timely project delivery.
• Manage project risks and issues, and implement mitigation strategies as needed.
• Monitor project performance and provide regular updates to clients and internal stakeholders.
• Facilitate effective communication and collaboration among project team members.
• Ensure adherence to project management best practices, processes, and methodologies.
• Drive continuous improvement by identifying opportunities to streamline processes and enhance project delivery efficiency.
• Identifies and mitigates technical risks, ensuring the technical integrity of the project.
• Acts as a bridge between technical and non-technical stakeholders, translating technical concepts into understandable terms.
• Ensures the technical quality of deliverables, including adherence to technical standards and best practices.

Performance Requirements:

• Proven experience (5-8 years) in IT project management, preferably within a client-facing role.
• Strong understanding of project management methodologies, tools, and techniques.
• Excellent leadership, communication, and interpersonal skills.
• Ability to effectively manage multiple projects simultaneously in a fast-paced environment.
• Experience working with cross-functional teams and external stakeholders.
• Strong problem-solving and decision-making abilities.
• Knowledge of IT infrastructure, systems, and software development lifecycle is desirable.
• Ability to solve complex technical problems.
• Ability to travel occasionally for client meetings and project-related activities.

Education or Qualification:

• At least a bachelor’s degree in computer science, Information Technology, or related field.
• Minimum 5-8 years of proven experience in IT project management, preferably within a client-facing role.
• PMP, PRINCE2, or other project management certifications are a plus.

• Understands the commercial cost/financial/budget impact of decisions to be taken, for any products/solutions to be developed, considering the overall impact to a customer proposal and recommending the appropriate solutions
• Participate in deep architectural discussions to ensure solutions are designed for successful deployment.
• Design of solution offerings including services, support, training (classroom, roundtables, webinars). Detail definition of Solution Components, Scope of Work, Deliverables, Effort Sizing and Pricing.
• Implementation planning and delivery for Proof Of Concepts (POC), Migration Services & Deployment Services.
• Work closely with the Sales team to provide full presales assistance in support of the successful achievement of sales targets while adhering to cost of sales objectives
• Self-sufficiency in leading pre-sales activities aiming to close sales opportunities.
• Achieving reliable, timely and high-quality design and deployment work.
• Any other duties as assigned by management.
• systems integrator Skills

Job Responsibilities:

• Configure and setup end user machines such as desktops and laptops.
• Provide end user support to internal colleagues.
• Diagnose IT issues and escalate to internal IT team or external vendor where necessary.
• Performs 1st tier basic IT support role to support end-users computing needs by adopting standard ITIL processes
• Keeps track/monitor end-to-end change request (CR)
• Assist infrastructure team to gather additional information from end users related to CR
• Keep track of all end-user computing software licenses, assets inventory and accessories/peripherals
• Perform data purging activities as and when requested by clients

Technical Skillset:

• Knowledge of Microsoft desktop operating systems and desktop software
• Windows 7, Windows 8.1 and Windows 10
• Excellent hardware and software problem solving skills
• Ability to seek solutions to problems using one’s own resources

Job Requirements:

• NITEC or higher in Information Technology
• Candidates without working experience are encouraged to apply as well
• Candidate must be able to multi-task and able to work under pressure and manage stress effectively

Interested candidates may APPLY NOW or email us at [email protected]

• Collaborate with internal and external ICT providers/vendors to manage and support vessel IT systems effectively.
• Address and resolve vessel IT operational issues proactively while sharing technical expertise in broader vessel IT projects.
• Ensure the stability and availability of vessel IT equipment, services, and satellite communications to maintain business continuity.
• Deliver IT support and ensure quality service across all vessels.
• Under the guidance of the Fleet IT Manager, conduct thorough assessments of systems, applications, and processes to identify cybersecurity risks and control gaps.
• Communicate openly with the Fleet IT Manager to implement updated cybersecurity methods and policies.
• Install, test, maintain, and support onboard hardware and software applications.
• Manage fleet databases by updating and maintaining relevant documentation and system logs to ensure accuracy and currency.

Requirements:

• Diploma in Computer Science/Engineering, Electrical or Electronics and Communication Engineering, or a related field.
• Proficiency in networking and experience with firewall and managed switch configuration.
• Familiarity with Windows Server Administration, VMware, and virtualization implementation.
• Strong analytical skills with attention to detail, delivering high-quality results within deadlines.
• Excellent problem-solving abilities, backed by sound reasoning and judgment.
• Clear and confident verbal and written communication skills to establish credibility and demonstrate expertise.
• Willingness to work extended hours and travel as needed.
• Practical experience in vessel IT application management, database management, cybersecurity, incident management, and satellite communication equipment (e.g., VSAT, L-Band, LEO) is an advantage but not mandatory.

About Us

At How I Care, mental health and well-being are not just priorities—they are the essence of our mission. Based in Singapore, we are an Education Lab dedicated to elevating social awareness and personal growth through transformative education across Asia.

Our curriculum, now implemented in schools throughout the region, is tailored to the unique needs of each school year, aiming to equip students with effective strategies to embrace challenges and grow into socially aware, responsible individuals. We create engaging learning textbooks and conduct workshops that foster character development.

Join us in our mission to empower the next generation. Together, we can nurture a better tomorrow and ensure every student has the opportunity to thrive confidently and contribute meaningfully to their community.

Why Join Us?

Be part of a mission-driven organization making a difference in education and personal development.

Collaborate with a passionate and innovative team.

Opportunity to lead impactful IT projects and grow professionally in a dynamic environment.

Position Overview

Project Management

1. Oversee the planning, execution, and delivery of IT and software projects, ensuring alignment with scope, budget, and timeline.
2. Collaborate with internal and external stakeholders to define project objectives and requirements.
3. Manage project risks, develop mitigation strategies, and ensure smooth communication throughout the project lifecycle.
4. IT Infrastructure Management
5. Maintain and enhance the company’s IT infrastructure, including email systems, Microsoft tools, and content creation software.
6. Manage and troubleshoot Microsoft Azure services to ensure optimal performance and integration with existing systems.
7. Act as the primary IT resource for troubleshooting and resolving technical issues.
8. Identify, implement, and manage new technology solutions to improve business efficiency and team collaboration.
9. Ensure compliance with data security regulations and best practices to safeguard company and customer information.

Software and Application Development

1. Lead the development and implementation of software applications, including e-games and e-journals for global audiences.
2. Collaborate with developers to design user-friendly, efficient, and scalable solutions.
3. Provide training and support to staff for new systems and applications.

Technical Expertise

1. Utilize programming skills for front-end and back-end development.
2. Apply knowledge of algorithms, data structures, and security principles such as encryption, authentication, and authorization.
3. Employ testing frameworks and tools to ensure software quality and reliability.

Must Have

• Proven experience in project management within IT or software development.
• Strong knowledge of IT infrastructure management, including Microsoft Azure.
• Hands-on experience in software development, including coding and debugging.
• Subject-matter expert.

Technical Proficiency:

• Proficiency in one or more programming languages (e.g., Python, Java, C++, JavaScript).
• Familiarity with front-end and back-end technologies.
• Strong understanding of security principles, testing frameworks, and tools.

Soft Skills:

• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal abilities.
• Team-oriented mindset with the ability to work independently when needed.
• Strong starter
• Adaptability to evolving business needs and a growth mindset.

Good to Have

• Experience with game design or e-learning tools is a plus.
• Bachelor’s degree in Information Technology, Computer Science, or a related field, OR
• At least 3 years of experience in IT and Software Development

How to Apply

If you are excited about leveraging your IT expertise to support meaningful change, please click apply.

Salary will commensurate with experience

Responsibilities:

• Partners product team to adapt and develop the existing solution platform to the needs of the market.
• Serve as the trusted data and analytics consultant to the market.
• Project Manager of the engagement.
• Gather business requirements and translates that into analytics requirements.
• Individual contributor and expected to manage third-party contractors or external analytics partners.

Requirements:

• Master or Bachelor's Degree in Research, Economics/Mathematics, Business Studies, Engineering.
• Minimum relevant experience of 7 years preferred.
• Strong track record of working.
• Passion for empirical research and for answering hard questions with data.
• Expert knowledge of an analysis tool such as Microsoft and Word
• Ability to apply an agile analytic approach that allows for results at varying levels of precision.
• Ability to communicate complex quantitative insights in a precise, and actionable manner.
• Manage accounts by Implementing self-help to allow downstream users to self-service questions.
• Partner with Control, Analyst & Vendor to implement process to keep accounts.
• Can-do attitude with a keen-to-learn mindset. Self-starter with excellent attention to details.
• Knowledge of Market Data vendors and products, and how they are used within business.
• Business Analysis experience

This position requires working in shifts.
Availability to work on weekends (Saturday and Sunday) and night shifts as required to ensure continuous coverage and support for customers.
You will work in accordance with the 3 shifts of 9 hours (1 hour overlap between shifts) to handle security incidents - investigate and provide security solutions. (The shift time may vary based on the project.)

We will be implementing an allowance claim for night shifts as follows:
Night Shift 1: SGD 15
Night Shift 2: SGD 20
Additionally, we will provide meal allowance for night shift 1 & 2.

3 Shift:
Day shift: 6.30am to 3.30pm
Night Shift 1: 2pm till 11pm
Night Shift 2: 10.30 pm till 7.30am

Responsibilities:

• Utilize cloud monitoring tools and dashboards to oversee the performance, availability, and health of cloud-based systems and services.
• Implement and customize monitoring solutions to ensure optimal visibility into cloud resources.
• Respond promptly to alerts generated by cloud monitoring tools, investigating and resolving incidents affecting cloud-based applications and infrastructure.
• Collaborate with cloud service providers to address and resolve platform-specific issues.
• Develop and implement automation scripts to streamline routine tasks, enhance efficiency, and support the scalability of cloud infrastructure.
• Contribute to the development and maintenance of Infrastructure as Code (IaC) scripts for provisioning and managing cloud resources.
• Ensure cloud environments adhere to security best practices and compliance requirements.
• Participate in security incident response and contribute to the ongoing improvement of cloud security measures.
• Maintain accurate documentation of cloud configurations, procedures, and troubleshooting steps.
• Update documentation to reflect changes in cloud-based services.
• Work closely with DevOps and development teams to understand application requirements and optimize cloud infrastructure to meet performance expectations.
• Monitor and analyze cloud resource usage to identify opportunities for cost optimization.
• Recommend and implement efficiency improvements to optimize cloud spending.

Qualifications:

• Diploma or Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent work experience.
• Basic experience working with cloud platforms such as AWS, Azure, or Google Cloud.
• Proficient in using cloud-native monitoring tools and dashboards.
• Strong scripting skills (e.g., Python, PowerShell) for automating cloud management tasks.
• Familiarity with Infrastructure as Code (IaC) concepts and tools.
• Understanding of cloud security principles and best practices.
• Knowledge of compliance standards relevant to cloud environments.
• Excellent communication skills with the ability to convey technical information to both technical and non-technical stakeholders.
• Ability to collaborate effectively with cross-functional teams and external cloud service providers.
• Flexibility to adapt to changes in cloud services, technologies, and industry best practices.
• Relevant cloud certifications such as AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect, or Google Cloud Professional Cloud Architect may be advantageous.

Position: JUNIOR AUDITOR

Salary: $3k - $4k

Working Hours: 9am - 6pm

Location: Near Tanjong Pagar

Responsibilities:

• Develop audit objectives, plans, and scope by reviewing available information and conducting research
• Implement, and maintain audit procedures and risk assessment processes
• Prepare audit findings, write audit reports, and develop recommendations
• Ensure compliance with all applicable plans, policies, and standards
• Stay current on industry trends, and best accounting and audit practices
• Ensure accuracy of financial information
• Follow up on audit recommendations

Qualifications:

• Bachelor's degree in Accounting, Finance, or related field. CPA preferred
• Fresh graduates are welcome
• Strong understanding of accounting, banking laws, regulations, and internal controls
• Audit theories, principles, and practices
• Familiarity with general accounting practices and techniques
• Strong interpersonal skills, critical thinking skills, and time management skills
• Proficient verbal and written communication skills
• Proficient in Microsoft Office

Interested applicants may send me your most updated CV with a recent professional photo:

WhatsApp: 92331027 (Della.C)

Email: [email protected]

【*Kindly note that only shortlisted applicants shall be notified 】

KF EMPLOYMENT CONSULTANTS

EA License No: 13C6817

EA Personnel Name: Della Cheng

EA Personnel No: R24124441

• Collaborate with internal and external ICT providers/vendors to manage and support vessel IT systems effectively.
• Address and resolve vessel IT operational issues proactively while sharing technical expertise in broader vessel IT projects.
• Ensure the stability and availability of vessel IT equipment, services, and satellite communications to maintain business continuity.
• Deliver IT support and ensure quality service across all vessels.
• Under the guidance of the Fleet IT Manager, conduct thorough assessments of systems, applications, and processes to identify cybersecurity risks and control gaps.
• Communicate openly with the Fleet IT Manager to implement updated cybersecurity methods and policies.
• Install, test, maintain, and support onboard hardware and software applications.
• Manage fleet databases by updating and maintaining relevant documentation and system logs to ensure accuracy and currency.

Requirements:

• Diploma in Computer Science/Engineering, Electrical or Electronics and Communication Engineering, or a related field.
• Proficiency in networking and experience with firewall and managed switch configuration.
• Familiarity with Windows Server Administration, VMware, and virtualization implementation.
• Strong analytical skills with attention to detail, delivering high-quality results within deadlines.
• Excellent problem-solving abilities, backed by sound reasoning and judgment.
• Clear and confident verbal and written communication skills to establish credibility and demonstrate expertise.
• Willingness to work extended hours and travel as needed.
• Practical experience in vessel IT application management, database management, cybersecurity, incident management, and satellite communication equipment (e.g., VSAT, L-Band, LEO) is an advantage but not mandatory.

• Understands the commercial cost/financial/budget impact of decisions to be taken, for any products/solutions to be developed, considering the overall impact to a customer proposal and recommending the appropriate solutions
• Participate in deep architectural discussions to ensure solutions are designed for successful deployment.
• Design of solution offerings including services, support, training (classroom, roundtables, webinars). Detail definition of Solution Components, Scope of Work, Deliverables, Effort Sizing and Pricing.
• Implementation planning and delivery for Proof Of Concepts (POC), Migration Services & Deployment Services.
• Work closely with the Sales team to provide full presales assistance in support of the successful achievement of sales targets while adhering to cost of sales objectives
• Self-sufficiency in leading pre-sales activities aiming to close sales opportunities.
• Achieving reliable, timely and high-quality design and deployment work.
• Any other duties as assigned by management.

Experience with big data tools: Python, spark, scala, hadoop, etc

Experience in Migrating SAS code and strong sql queries.

Experience with data pipeline and workflow management tools: Azkaban, Luigi, Airflow, etc.

Experience with stream-processing systems: Storm, Spark- Streaming, etc Experience with object-oriented/object function scripting languages: Python, Java, C++, Scala,etc

Experience on Cloudera/ Data bricks/ Snowflakes platforms will be added advantage

Advanced working SQL knowledge and experience working with relational databases, query authoring (SQL) as well as working familiarity with a variety of databases.

Experience building and optimizing ‘big data’ data pipelines, architectures and data sets.

Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.

Strong analytic skills related to working with unstructured datasets.

Build processes supporting data transformation, data structures, metadata, dependency and workload management.

A successful history of manipulating, processing and extracting value from large disconnected datasets.

Working knowledge of message queuing, stream processing, and highly scalable ‘big data’ data stores.

Willingness to provide L2/L3 application support.

Willingness to support on production issues on a 24/7 rotational basis.

Willingness to support weekend and public holidays.

Responsibilities :

· Planning and appraising ongoing assessment of antivirus, application control, firewall, SIEM, VPN, SSL, intrusion detection or intrusion prevention and other network component policies.

· Analyse and prioritize vulnerabilities based on severity, potential impact and business risk, and collaborate with relevant teams to implement effective mitigation strategies.

· Managing and configuring security systems such as firewalls, intrusion detection and prevention systems, anti-virus software, and other security-related software and hardware.

· Provide strategic guidance, insights, and direction on technological, cybersecurity, and policy-related topics.

· Lead and participate in the development, implementation, and continuous improvement of incident response procedures, and processes.

· Collaborate with other teams at multiple geographic locations to investigate and document security incidents, root causes, and recommend remediation actions.

· Report all security incidents to the home office and work with corporate IT on response and resolution strategy.

· Monitoring systems, servers, and networks to detect and respond to potential security threats or suspicious activities.

· Developing and implementing security policies and procedures that ensure the organization’s data and systems are protected against cyber threats.

· Conduct regular vulnerability assessments and penetration testing to identify potential security weaknesses and risks to make improvements in the organization’s security.

· Stay up to date with the latest cybersecurity threats, attack techniques and incident response strategies.

Requirements :

• Strong knowledge of the latest cybersecurity threats, trends, modern cybersecurity concepts, and technologies (zero trust, CIS Controls, OWASP, MITRE ATT&CK, XDR, CloudSec, AppSec, NIST, ITIL, Azure Well Architected Framework, etc).
• Experience in domains of Cyber Security Operations, Incident Response, Forensic Investigation, Threat Intelligence, or Vulnerability Management preferred.
• Ability to manage and configure security systems, monitor network traffic and system logs, conduct regular security assessments and respond to security incidents.
• Exceptional planning and organizational skills, and excellent written and oral communication.
• Self-starter with initiative and the ability to effectively prioritize and execute tasks with direction from corporate headquarters.
• Professional information security certification preferred, such as:

- CompTIA Security+

- Certified Information Systems Auditor (CISA)

- Certified Information Security Manager (CISM)

- Certified Information Systems Security Professional (CISSP)

• Degree in Computer Science/Information Technology or equivalent.
• 3+ years of experience in a cyber or information security management role.
• Proficiency in utilizing industry-standard tools for vulnerability scanning, assessment, and penetration testing.
• Excellent problem-solving skills and the ability to think critically under pressure.
• Effective communication and interpersonal skills, with the ability to collaborate across teams and convey technical concepts to non-technical stakeholders.
• Proven track record of staying current with evolving cybersecurity threats and best practices.

Job Overview

We are seeking a proactive and technically skilled IT Executive professional to provide end-user support and assist in the troubleshooting and maintenance of IT systems across both Mac and Windows operating systems. The ideal candidate will have a strong background in supporting and resolving technical issues, ensuring a smooth and efficient working environment for all employees. You will also assist in maintaining hardware and software resources, offering exceptional customer support, and delivering solutions to both basic and complex IT issues.

Key Responsibilities

End-User Support:

• Provide technical support to internal users on both Mac and Windows OS devices, including desktops, laptops, and mobile devices.
• Troubleshoot, diagnose, and resolve issues related to hardware, software, network, and system configurations.
• Respond promptly to IT support tickets, offering timely resolutions or escalating issues to the appropriate teams as needed.

System Maintenance & Configuration:

• Perform operating system installations, software setups, and updates on Mac and Windows platforms.
• Configure, maintain, and upgrade end-user hardware and software, ensuring all devices are functioning optimally.
• Support the setup and configuration of email, network connectivity, and other IT systems.

Hardware & Software Support:

• Provide assistance with various hardware components (e.g., printers, scanners, monitors) and troubleshoot related issues across both Mac and Windows environments.
• Ensure regular software updates and patches are applied to both Mac and Windows systems to maintain security and performance.

User Account Management:

• Create, manage, and troubleshoot user accounts, permissions, and access on both Mac and Windows platforms.
• Assist with onboarding and offboarding processes, ensuring the proper provisioning and deprovisioning of systems, applications, and access rights.

Network & System Troubleshooting:

• Diagnose and resolve network connectivity issues affecting both Mac and Windows devices.
• Troubleshoot and resolve issues related to VPN, Wi-Fi, and internal network access for remote and onsite employees.

Security & Compliance:

• Ensure compliance with internal IT policies and security standards across both Mac and Windows OS platforms.
• Monitor and apply security patches, antivirus definitions, and system updates to protect against malware and cyber threats.

Documentation & Reporting:

• Maintain accurate documentation for IT incidents, requests, and resolutions.
• Provide regular reports on recurring technical issues, user satisfaction, and system performance to the IT department.

Training & Support:

• Offer guidance and training to employees on the effective use of both Mac and Windows OS systems, applications, and tools.
• Create and update user guides, FAQs, and documentation to help users troubleshoot common issues independently.

Job Specifications:

Education: A diploma or degree in Information Technology, Computer Science, or a related field.

Experience: Minimum of 2-3 years of hands-on experience providing helpdesk support in an IT environment, specifically supporting both Mac and Windows operating systems.

Technical Skills Required:

• Operating Systems: Proficiency in both Mac OS (macOS) and Windows OS environments, including installation, configuration, and troubleshooting.
• Hardware Support: Experience in supporting desktops, laptops, and peripherals for both Mac and Windows systems.
• Software Support: Proficient in common software applications such as Microsoft Office Suite, Outlook, and other productivity tools, as well as Mac-specific applications like Safari, Mail, and iWork.
• Network Troubleshooting: Knowledge of troubleshooting network-related issues, including Wi-Fi, VPN connectivity, and LAN access.
• Remote Support Tools: Experience with remote desktop support tools (e.g., TeamViewer, Remote Desktop Protocol, etc.).
• Security Software: Familiarity with antivirus and endpoint security tools such as TrendMicro, Symantec, or McAfee on both Mac and Windows systems.

Desired Soft Skills:

• Customer Service Orientation: Strong communication skills with the ability to provide excellent customer service and support, both over the phone and in-person.
• Problem-Solving: Ability to troubleshoot complex technical issues in a calm and methodical manner.
• Organizational Skills: Capable of managing multiple support tickets, priorities, and tasks efficiently.
• Team Collaboration: Ability to work well within a team environment and collaborate with other IT professionals.
• Adaptability: Quick learner, adaptable to new technologies and methods of troubleshooting.

Additional Skills & Knowledge (Preferred):

• Mac OS & Windows Administration: Familiarity with system administration tasks on Mac and Windows platforms (e.g., user account management, system monitoring).
• Cloud Services: Experience with cloud-based tools such as Office 365, OneDrive, or Google Workspace.
• ITIL Foundation Knowledge: Understanding of ITIL practices for incident management and support.

Responsibilities :

· Planning and appraising ongoing assessment of antivirus, application control, firewall, SIEM, VPN, SSL, intrusion detection or intrusion prevention and other network component policies.

· Analyse and prioritize vulnerabilities based on severity, potential impact and business risk, and collaborate with relevant teams to implement effective mitigation strategies.

· Managing and configuring security systems such as firewalls, intrusion detection and prevention systems, anti-virus software, and other security-related software and hardware.

· Provide strategic guidance, insights, and direction on technological, cybersecurity, and policy-related topics.

· Lead and participate in the development, implementation, and continuous improvement of incident response procedures, and processes.

· Collaborate with other teams at multiple geographic locations to investigate and document security incidents, root causes, and recommend remediation actions.

· Report all security incidents to the home office and work with corporate IT on response and resolution strategy.

· Monitoring systems, servers, and networks to detect and respond to potential security threats or suspicious activities.

· Developing and implementing security policies and procedures that ensure the organization’s data and systems are protected against cyber threats.

· Conduct regular vulnerability assessments and penetration testing to identify potential security weaknesses and risks to make improvements in the organization’s security.

· Stay up to date with the latest cybersecurity threats, attack techniques and incident response strategies.

Requirements :

• Strong knowledge of the latest cybersecurity threats, trends, modern cybersecurity concepts, and technologies (zero trust, CIS Controls, OWASP, MITRE ATT&CK, XDR, CloudSec, AppSec, NIST, ITIL, Azure Well Architected Framework, etc).
• Experience in domains of Cyber Security Operations, Incident Response, Forensic Investigation, Threat Intelligence, or Vulnerability Management preferred.
• Ability to manage and configure security systems, monitor network traffic and system logs, conduct regular security assessments and respond to security incidents.
• Exceptional planning and organizational skills, and excellent written and oral communication.
• Self-starter with initiative and the ability to effectively prioritize and execute tasks with direction from corporate headquarters.
• Professional information security certification preferred, such as:

- CompTIA Security+

- Certified Information Systems Auditor (CISA)

- Certified Information Security Manager (CISM)

- Certified Information Systems Security Professional (CISSP)

• Degree in Computer Science/Information Technology or equivalent.
• 3+ years of experience in a cyber or information security management role.
• Proficiency in utilizing industry-standard tools for vulnerability scanning, assessment, and penetration testing.
• Excellent problem-solving skills and the ability to think critically under pressure.
• Effective communication and interpersonal skills, with the ability to collaborate across teams and convey technical concepts to non-technical stakeholders.
• Proven track record of staying current with evolving cybersecurity threats and best practices.

Job Responsibilities:

• Configure and setup end user machines such as desktops and laptops.
• Provide end user support to internal colleagues.
• Diagnose IT issues and escalate to internal IT team or external vendor where necessary.
• Performs 1st tier basic IT support role to support end-users computing needs by adopting standard ITIL processes
• Keeps track/monitor end-to-end change request (CR)
• Assist infrastructure team to gather additional information from end users related to CR
• Keep track of all end-user computing software licenses, assets inventory and accessories/peripherals
• Perform data purging activities as and when requested by clients

Technical Skillset:

• Knowledge of Microsoft desktop operating systems and desktop software
• Windows 7, Windows 8.1 and Windows 10
• Excellent hardware and software problem solving skills
• Ability to seek solutions to problems using one’s own resources

Job Requirements:

• NITEC or higher in Information Technology
• Candidates without working experience are encouraged to apply as well
• Candidate must be able to multi-task and able to work under pressure and manage stress effectively

Interested candidates may APPLY NOW or email us at [email protected]

Ibis styles Hotel is an International Brand Hotel. Ideal for anyone who has the ambition to grow within the company and have the opportunity for career progression.

Are you & do you have:

• Do you want an opportunity to build a career within an international chain hotel?
• A positive attitude
• Have a ambition
• Have knowledge of IT in hotels or business with server maintenance
• Well organised
• Fast learner
• Ability to work with the IT software changes
• Strong time management
• Well-disciplined and can work independently
• Hotel experience preferred
• Ability to make quick decisions and find solutions in the IT world
• Friendly and great communication skills
• Ability to work well with suppliers and communicate effectively with higher management in IT department.
• This IT Exe role is an operational role for IT services in a hotel environment

If you are looking for a career with an International chain hotel – Accor hotels is the place for the right person.

• Well-disciplined and can work independently
• Ideal for someone who wants to build a career with Accor hotels and start at Ibis Styles MacPherson
• Has passion for IT and future development
• Dedicated and committed to this role for 2 yrs.
• Accor hotels provide internal training for the right person with the right attitude.
• If you think you have the right mindset – you can start your prospects by applying now

Responsibility

• Responsible for the smooth functioning of the IT department and its operations, advise program developers for both front and back of house usage, coordinate and establish hardware maintenance programs and to establish procedures in case of system interruptions; ensure security of data storage and protection and training of user equipment.
• To ensure that any preventive maintenance required by any IT equipment in the hotel is carried out on scheduled time, establish a maintenance checklist of all IT equipment installed in the hotel and ensure that a properly controlled physical environment is created to accommodate all the hardware required by all systems
• To follow through the timely repair and return to service of any faulty systems or items of equipment
• Be required to work at irregular hours and ready/available on call basis in case of minor system failures and emergencies
• To establish procedures to ensure the backup of data in any IT system; ensure that all system users are properly trained on such backup procedures; and monitor compliance for the same
• To design and develop any application software for specific user department requirement, including software support and maintenance

• Supervise the setup, upkeep, and improvement of IT systems for office and vessel operations, ensuring alignment with operational requirements.
• Oversee network infrastructure, including onboard communications, to ensure stability and optimal performance.
• Establish and enforce data security measures to safeguard vessel operation information and company data.
• Conduct routine security evaluations and audits to detect vulnerabilities and maintain regulatory compliance.
• Provide timely technical support to office staff and vessel crews, swiftly addressing IT issues to prevent disruptions.
• Implement remote support solutions for vessels to enable quick troubleshooting and resolution.
• Lead IT projects focused on software deployment, system enhancements, and technology integration across the fleet.
• Collaborate with various departments to ensure IT initiatives support business goals and operational needs.
• Manage the IT team through hiring, training, and mentoring, fostering skill development and high performance.
• Encourage a collaborative atmosphere that promotes innovation and continuous improvement in IT practices.
• Plan and manage the IT budget, balancing cost-effective solutions with operational requirements.
• Track IT-related expenses for projects and equipment to ensure adherence to budget limits.
• Design and deliver training programs on new technologies, software, and IT security best practices.
• Ensure employees have the necessary technology skills to perform their roles effectively.
• Maintain accurate documentation of IT systems, policies, procedures, and incident records.
• Provide senior management with regular reports on IT performance metrics, project progress, and security audit results.

Requirements:

• Bachelor’s degree in Computer Science, Information Technology, or a related field; a master’s degree is preferred.
• At least 3 years of experience in IT management or a related role.
• Strong knowledge in network administration, data security, and enterprise software systems relevant to shipping operations (e.g., ERP systems).
• Proficient in troubleshooting hardware and software issues onshore and onboard vessels.
• Proven leadership experience, with strong interpersonal skills to promote team collaboration.
• Ability to manage projects from planning to completion, ensuring efficient use of resources.
• Strong problem-solving skills and a strategic approach to identifying IT needs and improvement areas.
• Ability to conduct risk assessments focused on data security and operational efficiency.
• Excellent communication skills for conveying technical information to non-technical stakeholders.
• Proficiency in training staff on new technologies.

This position requires working in shifts.
Availability to work on weekends (Saturday and Sunday) and night shifts as required to ensure continuous coverage and support for customers.
You will work in accordance with the 3 shifts of 9 hours (1 hour overlap between shifts) to handle security incidents - investigate and provide security solutions. (The shift time may vary based on the project.)

We will be implementing an allowance claim for night shifts as follows:
Night Shift 1: SGD 15
Night Shift 2: SGD 20
Additionally, we will provide meal allowance for night shift 1 & 2.

3 Shift:
Day shift: 6.30am to 3.30pm
Night Shift 1: 2pm till 11pm
Night Shift 2: 10.30 pm till 7.30am

Responsibilities:

• Utilize cloud monitoring tools and dashboards to oversee the performance, availability, and health of cloud-based systems and services.
• Implement and customize monitoring solutions to ensure optimal visibility into cloud resources.
• Respond promptly to alerts generated by cloud monitoring tools, investigating and resolving incidents affecting cloud-based applications and infrastructure.
• Collaborate with cloud service providers to address and resolve platform-specific issues.
• Develop and implement automation scripts to streamline routine tasks, enhance efficiency, and support the scalability of cloud infrastructure.
• Contribute to the development and maintenance of Infrastructure as Code (IaC) scripts for provisioning and managing cloud resources.
• Ensure cloud environments adhere to security best practices and compliance requirements.
• Participate in security incident response and contribute to the ongoing improvement of cloud security measures.
• Maintain accurate documentation of cloud configurations, procedures, and troubleshooting steps.
• Update documentation to reflect changes in cloud-based services.
• Work closely with DevOps and development teams to understand application requirements and optimize cloud infrastructure to meet performance expectations.
• Monitor and analyze cloud resource usage to identify opportunities for cost optimization.
• Recommend and implement efficiency improvements to optimize cloud spending.

Qualifications:

• Diploma or Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent work experience.
• Basic experience working with cloud platforms such as AWS, Azure, or Google Cloud.
• Proficient in using cloud-native monitoring tools and dashboards.
• Strong scripting skills (e.g., Python, PowerShell) for automating cloud management tasks.
• Familiarity with Infrastructure as Code (IaC) concepts and tools.
• Understanding of cloud security principles and best practices.
• Knowledge of compliance standards relevant to cloud environments.
• Excellent communication skills with the ability to convey technical information to both technical and non-technical stakeholders.
• Ability to collaborate effectively with cross-functional teams and external cloud service providers.
• Flexibility to adapt to changes in cloud services, technologies, and industry best practices.
• Relevant cloud certifications such as AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect, or Google Cloud Professional Cloud Architect may be advantageous.

This position requires working in shifts.
Availability to work on weekends (Saturday and Sunday) and night shifts as required to ensure continuous coverage and support for customers.
You will work in accordance with the 3 shifts of 9 hours (1 hour overlap between shifts) to handle security incidents - investigate and provide security solutions. (The shift time may vary based on the project.)

We will be implementing an allowance claim for night shifts as follows:
Night Shift 1: SGD 15
Night Shift 2: SGD 20
Additionally, we will provide meal allowance for night shift 1 & 2.

3 Shift:
Day shift: 6.30am to 3.30pm
Night Shift 1: 2pm till 11pm
Night Shift 2: 10.30 pm till 7.30am

Responsibilities:

• Utilize cloud monitoring tools and dashboards to oversee the performance, availability, and health of cloud-based systems and services.
• Implement and customize monitoring solutions to ensure optimal visibility into cloud resources.
• Respond promptly to alerts generated by cloud monitoring tools, investigating and resolving incidents affecting cloud-based applications and infrastructure.
• Collaborate with cloud service providers to address and resolve platform-specific issues.
• Develop and implement automation scripts to streamline routine tasks, enhance efficiency, and support the scalability of cloud infrastructure.
• Contribute to the development and maintenance of Infrastructure as Code (IaC) scripts for provisioning and managing cloud resources.
• Ensure cloud environments adhere to security best practices and compliance requirements.
• Participate in security incident response and contribute to the ongoing improvement of cloud security measures.
• Maintain accurate documentation of cloud configurations, procedures, and troubleshooting steps.
• Update documentation to reflect changes in cloud-based services.
• Work closely with DevOps and development teams to understand application requirements and optimize cloud infrastructure to meet performance expectations.
• Monitor and analyze cloud resource usage to identify opportunities for cost optimization.
• Recommend and implement efficiency improvements to optimize cloud spending.

Qualifications:

• Diploma or Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent work experience.
• Basic experience working with cloud platforms such as AWS, Azure, or Google Cloud.
• Proficient in using cloud-native monitoring tools and dashboards.
• Strong scripting skills (e.g., Python, PowerShell) for automating cloud management tasks.
• Familiarity with Infrastructure as Code (IaC) concepts and tools.
• Understanding of cloud security principles and best practices.
• Knowledge of compliance standards relevant to cloud environments.
• Excellent communication skills with the ability to convey technical information to both technical and non-technical stakeholders.
• Ability to collaborate effectively with cross-functional teams and external cloud service providers.
• Flexibility to adapt to changes in cloud services, technologies, and industry best practices.
• Relevant cloud certifications such as AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect, or Google Cloud Professional Cloud Architect may be advantageous.

• Understands the commercial cost/financial/budget impact of decisions to be taken, for any products/solutions to be developed, considering the overall impact to a customer proposal and recommending the appropriate solutions
• Participate in deep architectural discussions to ensure solutions are designed for successful deployment.
• Design of solution offerings including services, support, training (classroom, roundtables, webinars). Detail definition of Solution Components, Scope of Work, Deliverables, Effort Sizing and Pricing.
• Implementation planning and delivery for Proof Of Concepts (POC), Migration Services & Deployment Services.
• Work closely with the Sales team to provide full presales assistance in support of the successful achievement of sales targets while adhering to cost of sales objectives
• Self-sufficiency in leading pre-sales activities aiming to close sales opportunities.
• Achieving reliable, timely and high-quality design and deployment work.
• Any other duties as assigned by management.

Responsibilities :

· Planning and appraising ongoing assessment of antivirus, application control, firewall, SIEM, VPN, SSL, intrusion detection or intrusion prevention and other network component policies.

· Analyse and prioritize vulnerabilities based on severity, potential impact and business risk, and collaborate with relevant teams to implement effective mitigation strategies.

· Managing and configuring security systems such as firewalls, intrusion detection and prevention systems, anti-virus software, and other security-related software and hardware.

· Provide strategic guidance, insights, and direction on technological, cybersecurity, and policy-related topics.

· Lead and participate in the development, implementation, and continuous improvement of incident response procedures, and processes.

· Collaborate with other teams at multiple geographic locations to investigate and document security incidents, root causes, and recommend remediation actions.

· Report all security incidents to the home office and work with corporate IT on response and resolution strategy.

· Monitoring systems, servers, and networks to detect and respond to potential security threats or suspicious activities.

· Developing and implementing security policies and procedures that ensure the organization’s data and systems are protected against cyber threats.

· Conduct regular vulnerability assessments and penetration testing to identify potential security weaknesses and risks to make improvements in the organization’s security.

· Stay up to date with the latest cybersecurity threats, attack techniques and incident response strategies.

Requirements :

• Strong knowledge of the latest cybersecurity threats, trends, modern cybersecurity concepts, and technologies (zero trust, CIS Controls, OWASP, MITRE ATT&CK, XDR, CloudSec, AppSec, NIST, ITIL, Azure Well Architected Framework, etc).
• Experience in domains of Cyber Security Operations, Incident Response, Forensic Investigation, Threat Intelligence, or Vulnerability Management preferred.
• Ability to manage and configure security systems, monitor network traffic and system logs, conduct regular security assessments and respond to security incidents.
• Exceptional planning and organizational skills, and excellent written and oral communication.
• Self-starter with initiative and the ability to effectively prioritize and execute tasks with direction from corporate headquarters.
• Professional information security certification preferred, such as:

- CompTIA Security+

- Certified Information Systems Auditor (CISA)

- Certified Information Security Manager (CISM)

- Certified Information Systems Security Professional (CISSP)

• Degree in Computer Science/Information Technology or equivalent.
• 3+ years of experience in a cyber or information security management role.
• Proficiency in utilizing industry-standard tools for vulnerability scanning, assessment, and penetration testing.
• Excellent problem-solving skills and the ability to think critically under pressure.
• Effective communication and interpersonal skills, with the ability to collaborate across teams and convey technical concepts to non-technical stakeholders.
• Proven track record of staying current with evolving cybersecurity threats and best practices.

Their responsibilities include:

• Maintaining systems: Configuring, upgrading, and troubleshooting computer systems, servers, networks, and software
• Providing support: Helping employees with IT issues, and training them on how to use the systems
• Managing security: Implementing and overseeing security measures to protect data and manage access controls
• Planning and implementing policies: Developing and documenting IT policies and procedures
• Staying current: Keeping up with new technology trends and best practices
• Working with leadership: Coordinating with company leadership to determine new technologies and enhancements

Responsibilities :

· Planning and appraising ongoing assessment of antivirus, application control, firewall, SIEM, VPN, SSL, intrusion detection or intrusion prevention and other network component policies.

· Analyse and prioritize vulnerabilities based on severity, potential impact and business risk, and collaborate with relevant teams to implement effective mitigation strategies.

· Managing and configuring security systems such as firewalls, intrusion detection and prevention systems, anti-virus software, and other security-related software and hardware.

· Provide strategic guidance, insights, and direction on technological, cybersecurity, and policy-related topics.

· Lead and participate in the development, implementation, and continuous improvement of incident response procedures, and processes.

· Collaborate with other teams at multiple geographic locations to investigate and document security incidents, root causes, and recommend remediation actions.

· Report all security incidents to the home office and work with corporate IT on response and resolution strategy.

· Monitoring systems, servers, and networks to detect and respond to potential security threats or suspicious activities.

· Developing and implementing security policies and procedures that ensure the organization’s data and systems are protected against cyber threats.

· Conduct regular vulnerability assessments and penetration testing to identify potential security weaknesses and risks to make improvements in the organization’s security.

· Stay up to date with the latest cybersecurity threats, attack techniques and incident response strategies.

Requirements :

• Strong knowledge of the latest cybersecurity threats, trends, modern cybersecurity concepts, and technologies (zero trust, CIS Controls, OWASP, MITRE ATT&CK, XDR, CloudSec, AppSec, NIST, ITIL, Azure Well Architected Framework, etc).
• Experience in domains of Cyber Security Operations, Incident Response, Forensic Investigation, Threat Intelligence, or Vulnerability Management preferred.
• Ability to manage and configure security systems, monitor network traffic and system logs, conduct regular security assessments and respond to security incidents.
• Exceptional planning and organizational skills, and excellent written and oral communication.
• Self-starter with initiative and the ability to effectively prioritize and execute tasks with direction from corporate headquarters.
• Professional information security certification preferred, such as:

- CompTIA Security+

- Certified Information Systems Auditor (CISA)

- Certified Information Security Manager (CISM)

- Certified Information Systems Security Professional (CISSP)

• Degree in Computer Science/Information Technology or equivalent.
• 3+ years of experience in a cyber or information security management role.
• Proficiency in utilizing industry-standard tools for vulnerability scanning, assessment, and penetration testing.
• Excellent problem-solving skills and the ability to think critically under pressure.
• Effective communication and interpersonal skills, with the ability to collaborate across teams and convey technical concepts to non-technical stakeholders.
• Proven track record of staying current with evolving cybersecurity threats and best practices.

St John’s Home for Elderly Persons is a residential Home under the Ministry of Social and Family Affairs. We have been providing quality and compassionate care to seniors for over 65 years. The IT Executive is responsible for the operation and maintenance of IT systems and related infrastructure such as Security access control, Intrusion alert, CCTV, Emergency nurse call, PA/AV, PABX/Intercom, Fire protection, Auto gate, Solar power, Lighting control, GPON, Wireless network and Electronics system.

Objectives of this Role

· Assist in managing the Home in accordance with all applicable laws, regulations, rules, and guidelines.

· Report to Head of Operation (HOO) on operating issues of IT Infrastructure and systems.

· Support current systems such as Google, Dropbox, Resident Monitoring System, Resident Care System, Microsoft 365, Network Security, St John’s Home web and email hosting and any other systems in the Home.

· Assist in implementing and educating staff on all IT matters related to Home.

· Ensure prompt and quality of service delivery to all stakeholders.

Main Responsibilities and Duties

• Implement IT initiatives in-house. Work with service providers on development of application software (user requirement, hardware/software setup, data migration, UAT and ‘Go Live’ support etc.)
• Monitor IT developments in aged care for possible adoption in the Home.
• Implement, review and enhance the Home data security, privacy and personal data protection policy.
• Ensure security of computers, data, network access and backup systems (IT Business Continuity Plan).
• Monitoring and maintaining computer, database, and network systems with other IT service providers.
• Liaising with service providers on the maintenance of IT and its related infrastructure.
• Running diagnostics on computer systems when necessary, responding to outages or issues, and performing maintenance, repair, and upgrade.
• Installing and configuring computer hardware, mobile devices, software, systems, networks, printers, and scanners.
• Software configurations to support various IT application software such as Resident Care System and Resident Monitoring System.
• Programming user access to IT, security systems, Virtual network and user support where needed.
• Training of staff on usage of IT hardware and software.
• Account for all IT assets included Donation in Kind.
• Provide support including procedural documentation and relevant reports.

· Any other duties that Head of Operation (HOO) may assign.

Requirements:

• Diploma or Bachelor’s Degree in Information Technology, Computer Science, Management Information Systems or equivalent.
• Microsoft certification in Security, Compliance, and Identity Fundamentals
• Good understanding of cybersecurity standards, protocols and frameworks, and works in compliance with the Cyber Security Act 2018.
• Knowledge of Cloud services management and provisioning such as Azure AD, Office365 Services, Exchange Services, Endpoint Service.
• Knowledge of cloud and infrastructure technologies and evaluate new technologies to meet current and future business needs.
• Knowledge in IT Disaster Recovery and Business Continuity Planning is an advantage.
• Ability to think and act independently and quickly and effectively solve issues as they arise.
• Ability to able to communicate effectively, multiple tasks and take on new challenge.
• Ability to methodically identify causes of complex issues, evaluate it and develop solutions in collaboration with the team.

We are looking for a detail-oriented and proactive IT Operations Specialist to join our team. In this role, you will be responsible for managing and enhancing our IT infrastructure and applications. You will handle operational tasks ranging from deployment to security management, ensuring that our systems are efficient, secure and reliable.

Responsibilities includes but are not limited to:

1. Managing and executing operational tasks relating to IT infrastructure, systems and applications.

2. Performing deployment activities, including software installation, configuration changes and system updates/patches.

3. Ensuring the security and stability of IT systems by applying patches, security updates and conducting vulnerability assessments.

4. Monitoring system performance, troubleshoot issues and provide timely resolution to minimize downtime and maintain optimal system functionality.

5. Collaborating with cross-functional teams to identify and implement process improvements and automation strategies.

6. Maintaining documentation of system configurations, procedures and troubleshooting steps.

Requirements:

· Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience).

· Proven experience in IT operations, systems administration or a similar role.

· Strong knowledge of operating systems (eg. Windows, Linux), network protocols and server hardware.

· Understanding of security principles and best practices, including patch management and vulnerability assessment.

· Proficiency in scripting languages (eg. PowerShell, Python, Bash) to automate tasks and streamline operations.

· Ability to assist with troubleshooting issues and propose resolutions.

· Good communication skills with the ability to collaborate effectively with technical stakeholders.

· Strong attention to detail.