Total 28,028 media management manager job vacancies in Others category in Singapore

The Opportunity:

• Permanent role
• Work location: Central
• Work hours: Mon to Fri 9am - 6pm
• Up to $8,000

Adecco has partnered with a prestigious Korean multinational corporation in the tobacco and financial venture capital sector, We are on the lookout for an experienced office manager to join their team. This key role within the organization directly reports to the business administration manager based in Singapore and serves as the primary point of contact for the corporation's new office in Singapore.

Key Responsibilities:

• Oversee and manage daily office operations, ensuring smooth workflow and efficiency
• Collaborate with various stakeholders to support the establishment of the new office
• Manage office facilities, including equipment, supplies, and maintenance.
• Provide administrative support to the GM and the team as needed.
• Coordinate and organize office events, meetings, and travel arrangements.
• Expat management (Work pass, housing etc)

The Talent:

• 3 years of experience as an office manager, preferably in the new office setup.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal abilities.
• Proficiency in MS Office and office management software.

Next Steps:

• Prepare your updated resume (please include your current salary package with a full breakdown such as base, incentives, annual wage supplement, etc.) and the expected package
• Apply through this application or send your resume to [email protected] in MS Word Copy. We'd love to hear from you!
• We regret that only shortlisted candidates will be notified.

Management Trainee (Retail)

Responsibilities:

· Assisting with day-to-day operations.

· Participating in meetings, workshops, and other learning opportunities.

· Fulfilling any requirements and meeting goals set out at the start of the traineeship.

· Assist to execute company regulations include health and safety matters.

· Assist to establish Standard Operation Procedures.

· Stationed at Outlets / Showrooms / Offices and participating in daily operations as required.

· Sales and Marketing roles at Retail Outlets / Showrooms / Sales Offices.

· Customer Service.

· Follow-up with walk-in customers to close sales.

Requirements:

· Bachelor's degree in any disciplines or relevant.

· Proficiency in MS Office.

· Positive attitude and willingness to learn.

· Excellent time management skills.

· Able to work on rotation shifts / weekends / Public Holidays.

Stag Match® is a registered education business that has become a leading education business in the education industry. Our growing services are in-line with Singapore’ Education system, which focuses on students’ creative thinking and analytical skills.

We are looking for an Operation cum Administration Manager (Education).

Responsibilities

• Familary with MOE and Education procedure . Must have operation experience in education ( enrichment , Training centre etc.)
• Provide overall support for operations , co-ordination and general office administration through a variety of tasks related to organization and communication.
• Scheduling Courses and Coordination to stakeholder
• Plan and improve SOP .
• Plan and scheduling trainers/staffs and assignments , Co-ordinating with Trainers/staffs and Stakeholders / Schools etc
• Provide Training for new Staffs/Trainers
• Provide Customer service ,support and guide to trainees enquiries
• Provide Simple IT support to students and stakeholders
• Plan and organise regular business reviews
• Assist in preparation of monthly report and update meeting with senior management
• Develop and maintain a filing system
• Provide support in project research work
• Assist in the planning and organising of eco-system, internal engagements and transformation initiatives
• Assist in commercialisation of products and solutions
• Provide support in the marketing and promotions of the Business Innovation Centre
• Provide after course and during course support.
• Able to follow up with claims and collection of fee.
• Able to travel to branches to branches
• Able to ensure day to day smooth operation running.
• Simple Book-Keeping

Requirements

• Minimum GCE A Level/Diploma in any discipline
• Prority for those having operation with robotics / Coding / Tuition centre.
• Good communication skills and with an excellent command of English.
• Proficient in Microsoft Office
• Proactive and with a positive mentality, creative with excellent presentation, communication, negotiation and interpersonal skills
• Able to work independently and as well as a team player
• Able to lead the team and have good initiative
• Prior operations and office administration experience preferred
• Never say die attitude
• Able to work under pressure

Roles& Responsibilities

· Work closely with the BA, user, tester, developer teams.

· Use and manage a team of developers and ensure work assignments for high utilization and effective, quality outcomes while avoiding re-work

· Drive technical innovation to enhance functional and technical capabilities of the IBM ODM (iLOG) rule engine

· Communicate with technical and non-technical resources and work with limited direction while being highly productive

· Apply standards and industry frameworks while leverage existing technologies and tools in the Bank

· Produce detailed design /low level design documents that communicate the system design effectively

· Drive adherence to development, configuration management and deployment standards for solutions

· Manage, address and resolve project-related technical issues in a timely fashion, ensuring necessary escalation and communication to stakeholders as necessary

· Select, train, develop and manage technical team members in a conducive team environment

Work directly with users on the credit scoring related computation / rules.

Requirement and Skills

• Degree with 5+ years of current, hands-on technical IBM ODM experience
• Go getter attitude with strong analytical and problem-solving skills
• Solid understanding and hands-on knowledge of:
  • IBM ODM (iLog) (v8.5 and higher)
  • SCM such as SVN and GIT
  • Webservices / SoapUI testing
  • Java, XML-Schema (XSD), XML, Unix shell scripting
  • WebLogic application server
• Experience of complete software development lifecycles – waterfall and agile project experience
• General understanding of banking and knowledge and application of banking technology and specific knowledge of credit scoring related rules / calculations
• Experience on writing Functional specifications / Impact analysis documents.
• Strong team building and leadership skills
• Passionate and results orientated

Roles & Responsibilities

· Manage and oversee the entire operation

· Deliver superior customer services and ensure customer satisfaction

· Plan and develop customer loyalty programs

· Plan new and update existing company policy

· Develop the overall marketing strategy

· Respond efficiently to customer questions and complaints

· Organize and supervise shifts

· Manage and lead staff (including hiring new employees)

· Training and evaluate staff performance

· Forecast requirements and maintain inventory

· Manage supplies (including costs control and minimizing wastage)

· Nurture a positive working environment for all employees

· Monitor operations, implement innovative strategies to improve productivity and sales

Roles & Responsibilities

Duties

1) Washing and Cutting of vegetables

2) Cutting and marination of meat

3) Learning to cook of food (stir fry, deep fry, steaming)

3) Maintenance of all kitchen equipment

4) Maintain kitchen hygiene & cleanliness

5) Manage kitchen staff

6) Daily stock take and ordering

7) Checking of invoices and goods upon arrival

Job Description

• Assist Project Manager in the effective implementation and successful completion of projects undertaken by the Company within schedule, cost and quality
• Liaise closely with subcontractors, architects, consultants and authorities; set guidelines and provide expertise and supervision to the team
• Verify the overall list of errors, construction detail and design, defects and variations based on construction plans and drawing designs before construction and or processing payment to subcontractors
• Manage people and organisational functions such as perform on-the-job coaching and to track employees’ productivity.
• Plan, forecast and track sub-contractors work progress, provide weekly scheduling and conduct daily coordination meeting to ensure project target timeline are met by sub-contractors, including logistic arrangement for daily operation needs.
• Drive continuous improvement initiatives

Job Requirements

• Possess a degree in Civil Engineering or Construction Management with at least 6 years of relevant working experience preferably with a main contractor
• Experience in managing deliverables and milestones: on time/within budget/meeting business needs
• Good people management skills to coordinate between the various disciplines and teams on the project
• Possesses excellent problem-solving skills

This position is part of the Rooms Management Team and reports to the Front Office Manager. This position will be managing the overall guests’ experience overlooking and with direct responsibility of Guest Experience and Concierge. He/She will have to ensure that the highest levels of hospitality and service are provided with respect at every conceivable touchpoint and from pre-arrival, arrival, stay-over, departure and post-departure experiences within the hotel. The experience provided by the team in his/her subordination will be the first and last impression of the Hotel.

Responsibilities

• Assist Guest Experience Manager and handles the tracking of service issues.
• Responsible for recognition and engagement of our most valuable guests through delivery of the highest quality stay experience. • He/she manages and coordinates all aspects of guests’ journey: from pre-arrival and arrival experience all the way to the follow up through post-stay feedback mechanism.
• Review Revinate performance and guest feedback daily, identifying trends and areas for improvement on a regular basis and share with relevant stakeholders (at a minimum once a week).
• Set Revinate goals and regularly compare and communicate variances.
• Investigate root causes of repetitive trending issues and recommend and support implementation of resolutions.
• Lead and develop a team of departmental Guest Experience Champions within the hotel to conduct deep dives/self-assessments and identify improvement opportunities and solutions.
• Establish Guest Experiences work groups and committees and co-chair monthly Guest Experience leadership team meetings.
• Work with HR Training Manager in planning and preparing operational guest service training programs. Work with and support Front Office, Housekeeping, & F&B Departmental trainers in training programs.
• He/she directs, implements and evaluates quality of products and services provided to guests.
• Work with Loyalty Program Team to make certain that there is an effective communication and delivery of My Millennium benefits program.
• Analyse, recommend and implement improvement initiatives and innovation.

Qualifications/Experience

• Diploma in Hospitality/Hotel Management
• 5 years of operational experience in a luxury hotel preferred Advanced knowledge and use of Opera PMS

Key Competencies

• Ability to inspire associates to perform their work scope with a high level of quality and integrity Ability to manage projects strategically, while being hands-on and detail-oriented, acting as a catalyst for making things happens Coordinate, communicate and get buy-in from the different stakeholders at various levels Ability to create and lead a guest-centric culture at the property Act as a role-model and inspire behavioral change Be able to lead and foster innovation, appreciate technology and utilize to simplify systems/processes

Key Responsibilities and Accountabilities :

1. Managing interface for design and construction of transit project and have full understanding of design approval process and TFP/TOP process

2. take charge of all coordination work of civil, architectural and System-Wide Contractors (SWC)s and be responsible to manage project coordinators relating to civil/structural, architectural and E&M.

3. Manage / coordination work with sub-contractor Coordination between Architecture, M&E, and SWCs

4. Understands design management

5. Able to review shop drawings

Requirements :

1. Recognised Degree in Civil & Structural, Architectural and/or E&M Building Services

2. At least 8 years’ experience in the construction industry managing large scale and complex civil and infrastructure projects.

3. Knowledge of BIM/DGN/Auto CAD-will be add advantage.

4. Must have relevant LTA project Experience.

Responsibilities

• Perform English-Chinese interpretation and other translation tasks in a professional setting
• Handle credit application/renewal and other customer management tasks for local and regional sovereign and FI customers
• Manage FI counterparty relationship and conduct product cross-selling
• Acquire new FI customers, perform customer onboarding and work with the relevant departments/teams

Job Requirements

• Ability to perform business English-Chinese interpretation
• 3 - 5 years FI RM related experiences
• Degree in Banking & Finance, Commerce or equivalent
• Basic knowledge of corporate banking, investment banking, trade finance and treasury products
• Highly motivated team player with excellent communication and interpersonal skills​

We apologize that only shortlisted candidates will be contacted. Thank you

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PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA License No. 01C4394 • EA Registration No. R22109561 (Mohammed Firdaus Bin Ellias)

Proposal Manager

Work Dynamics

What this job involves:

• Manage the successful development of compliant, competitive, cogent, and compelling proposals through effective collaboration across teams that include sales, pricing, solution management, leadership, internal SMEs and in-country teams across the region.
• Apply experience and best practices in proposal team management to ensure the timely delivery of proposal submissions that are fully compliant with solicitation instructions.
• Lead and analyze RFI, RFQ, RFPs and other bid documents for requirements.
• Develop the proposal schedule, outline, compliance matrix, and proposal development plans.
• Establish and maintain the Teams collaboration site for each proposal.
• Work with the core pursuit team (sales, solutions, and pricing) to determine author assignments and integrate win strategy, themes, and discriminators into proposal.
• Provide insight, leadership, and work guidance to authors on all proposal content.
• Take ownership of the quality of the proposal for reviews and final delivery by performing rigorous quality assurance checks on draft and final documents.
• Prepare and lead efficient Proposal Kickoff meetings and daily status calls
• Conduct activities required to successfully perform reviews and debrief to authors.
• Manage the development of oral presentations, discussions, and proposal revisions.
• Ensure the high-quality content and appearance of final proposal deliverables.
• Conduct and document proposal lessons learned and implement actions to improve process efficiency.
• Coordinate and support the production, reproduction, binding, and packaging in finalizing the proposal submission and response processes.
• Either personally own or work with creative teams to enhance visual impact of tender responses / presentations

What are the key responsibilities associated with this job?

• Posses 3-5 years relevant experience ideally from real estate industry.
• Coordinate the development of clear, articulate, and winning proposals and presentations to our prospective clients.
• Partner with sales leaders, functional/technical subject matter experts and marketing to put forth a tailored, competitive proposal for each qualified prospective client.
• Participate as part of the Sales Enablement Team with their peers across the globe to ensure that there is an ongoing exchange of solutions best practices across the business.
• Ability to question and probe proposed solutions to further refine client offerings
• Ability to work on multiple concurrent projects; ability to adapt to various people and working styles under tight deadlines.
• Possess excellent leadership, communication, prioritization, and organizational skills.
• Editing skills; excellent knowledge of grammar and punctuation.
• Proficiency in Microsoft Word, PowerPoint and Teams software and willing to demonstrate this ability through a written task as part of the interview process
• Experience interviewing subject matter experts to support the proposal writing process.

The client that we are partnering with is one of the world's leading bank. They boast of their exceptional performance year on year with awards and testimonials from customers whom they serve. They are looking to expand their team of relationship managers to service the expanding base of customers.

about the job

• Identify opportunities to promote banking products across existing and new customers
• Conduct financial needs analysis to understand customers' financial goals and offer wealth management solutions such as insurance, structured deposits, loans and investment products
• Ensure compliance to service standards and provide excellent customer service and banking experience
• Regularly send customers information relating to market movements and trend analysis on the financial products that they have purchased and present new and suitable opportunities to customers
• Engage in networking and marketing campaigns to increase customer base
• Comply with all regulations and controls as set by the Bank and external regulatory authorities

about the manager/team

• Structured training program
• Strong team culture and support
• Self-motivated and dynamic individuals who strive in a fast moving environment

skills and experience required

• Minimum Diploma required
• Good effective communication skills
• Analytical and logical thinking

If you’re interested in the above role, click on the ’apply’ function now! Alternatively, you can contact Claudia at 68183141 or [email protected] for a confidential discussion.

EA License No: 11C5502 | EAP Registration No: R2199597

The Client that we’re partnering with is a renowned international bank.

Roles and Responsibilities

• Engage and prospect new offshore clients within the SEA region
• Understand the financial needs of clients and provide them holistic recommendations & solutions.
• Consistently update clients on the latest market trends and information regarding their insurance & investment portfolio
• Work closely with internal stakeholders (investment specialist, banca specialist etc) to curate personalised solutions for clients.
• Uphold the bank’s customer service standards and comply with all compliance and regulation standards.

Skill and Requirements

• Minimum Diploma required
• Minimum 5 years of wealth management experience
• Strong sales track record
• Strong understanding of financial markets & market trends
• Strong communication & interpersonal skills

To put yourself in the running for this exciting opportunity, click on the "apply now" button! Alternatiely, you may email Claudia at 68183141 or [email protected] for more information.

EA Licence No: 11C5502 | EAP Registration No: R2199597

DWD

PDK ADS

We are looking to expand our logistic company to other sector. Your role will be responsible for winning new business by penetrating new clients. This role will be expected to set demanding personal goals, work as hard as necessary to get things done, take challenges head on, and remain resilient in the face of difficulties. We are looking for candidate with 2 to 4 years of experiences in business/logistic field.

Responsibilities:

• Collaborate with other departments, including sales, operations, and finance, to ensure a seamless customer experience.
• Develop SOP’s for strategic accounts in association with Site Manager, Operations Manager, IT
• Manager and associates internal colleagues where applicable, to detail all processes, rate structure, capturing of customer identified KPI’s.
• Attend targeted networking events.
• Identify current state, desired future state, pains & desired gains of prospects.
• Partner with Account Manager & Carrier Sales to build ideal solution & pricing for the prospect.
• Partner with Leadership, Account Manager & Carrier Sales to identify new opportunities to upsell, cross-sell product & service offerings.
• Build and maintain strong relationships with existing clients and stakeholders. Candidate with outgoing personality is a plus.
• Analyze market trends and competitor activities to identify business opportunities.
• Prepare and present proposals to clients that align with their business needs and objectives.
• Participate in industry events and conferences to promote the company and build relationships with potential clients.
• Prepare and present business development reports to senior management on a regular basis.

Are you passionate about leveraging technology to enhance education and empower students? An exciting opportunity awaits as we seek an experienced and dynamic ICT executive to join our team on secondment to Ministry of Education (MOE) schools. In this role, you will play a pivotal role in integrating cutting-edge educational technologies into the learning environment, fostering innovation, and ensuring that both educators and students are well-equipped to thrive in the digital age.

Managing ICT Systems

1. Personalised Digital Learning Programme (PDLP) Device Management Application (DMA) Portal
2. Assets and Inventory Management System
3. eAnnouncement Broadcasting System

Performing Daily Checks and Implementation

1. Provide technical support to staff and students for iPad personal learning device (PLD)
2. Liaise with iPad PLD vendor for repair or replacement of students’ iPad
3. Liaise with DMA vendor for any technical support for students’ DMA
4. Monthly or Ad-Hoc Wall-to-wall inventory checks
5. Assist HOD ICT in MOE-initiated rollouts and projects
6. Ensure classroom AV and IT equipment are in working order for daily teaching and learning
7. Assist Desktop Engineers (DE) in handling Schools SOE troubleshooting issues
8. Assist HOD ICT in procurement of ICT Equipment and Services
9. Gather information and feedback from staff on ICT needs and requirements.
10. Propose solutions to the need to replace or upgrade ICT Equipment
11. Propose specifications for invitation to quote on Gebiz (with the help of the administrative manager (AM) and HOD / ICT in accordance with School Procurement Guidelines)
12. Meeting up with vendors for clarification
13. Maintain proper documentation of the various ICT purchases and loans to staff and students

Maintenance of ICT Facilities and Equipment

1. Work with DEs on all issues related to ICT facilities, such as Computer Laboratories and IT Rooms
2. Work with DEs on preparation of ICT facilities and equipment for Laboratories, IT Rooms, PCs and teachers’ notebooks, visualizers, projectors, etc
3. Work with DEs on all issues related to ICT equipment in the school
4. Regular checks on the Log in-out Files in Open Access Computer Labs, Monitoring the Usage of ICT facilities and equipment
5. Liase with external contractors to maintain AV/IT equipment

Administrative Matters

1. To advise teachers and students on the use of ICT for projects and presentations.
2. To coordinate and assist teachers in the conduct of the AV activities (providing AV support).
3. To assist in maintaining and updating the school website, PDLP microsite and FHBL Dashboard
4. To advise teachers on software solutions which will solve their problems
5. To be involved in the integration of ICT into curriculum, instruction and assessment.
6. Deploy booked iOS devices to classrooms.
7. Maintain the booking of resources on an online portal.
8. Design of PDLP posters and newsletters.

Miscellaneous

1. To provide additional support to school for important events such as video recording, photography, and AV support
2. To provide support for school’s presentation during major events
3. To assist in distribution and setting up of ICT equipment
4. To provide services for school functions on computer-related matter

JOB DESCRIPTION – TRAVEL MANAGER

Responsibilities typically include:

• Identify and analyse market trends and customers preferences
• Develop innovative travel experiences aligned with customers needs
• Source and collaborate with suppliers to negotiate and secure favourable terms for products and services
• Conduct market research to identify new opportunities and competitive landscapes.
• Gather customer feedback and insights to improve products and services.
• Stay informed about industry developments and adapt strategies accordingly.
• Work closely with stakeholders to ensure seamless execution of customers travel journey
• Oversee travel operations, including all bookings (e.g. flight, hotel, transfers, tours etc) and assist customers with Visa where applicable
• Build and maintain strong partner and customer relationships while seeking new opportunities
• Develop and manage budgets for product development and marketing initiatives
• Ensure cost-effective strategies while maintaining quality and customer satisfaction

Requirement

• Minimum 3 years of experience in travel product development, and marketing specializing in tours and routes
• Multilingual, knowledge of additional language will be added advantage
• Proficient in MS Office applications
• Technology savvy
• Proficiency in travel bookings and visas processes
• Strong industry network and client management skills
• Excellent communication and adaptability in a dynamic environment
• Passion for travel and creating exceptional experiences

Job Description for Cafe Operation Manager

A Cafe Operation Manager is responsible for overseeing the daily operations of a cafe, ensuring smooth functioning, and providing excellent customer service. They are in charge of managing staff, ordering supplies, maintaining cleanliness, and tracking finances 1.

Responsibilities of a Cafe Operation Manager

The specific duties and responsibilities of a Cafe Operation Manager may vary depending on the size and type of cafe they work for. However, some common responsibilities include:

1. Managing Staff: The Cafe Operation Manager is responsible for hiring, training, and supervising cafe staff.
2. Ordering Supplies: They are in charge of ordering cafe supplies to ensure that the cafe is properly stocked 2.
3. Ensuring Customer Satisfaction: The Cafe Operation Manager ensures excellent customer service by addressing customer concerns and resolving complaints.
4. Maintaining Cleanliness: They are responsible for maintaining cleanliness and hygiene standards in the cafe 1.
5. Tracking Finances: The Cafe Operation Manager tracks financial records, manages budgets, and aims to increase profitability 1.
6. Ensuring Compliance: They ensure that the cafe adheres to food health and safety regulations 2.
7. Overseeing Operations: The Cafe Operation Manager oversees the day-to-day running of the cafe, ensuring that it runs smoothly and efficiently.

Skills and Qualifications

To be successful as a Cafe Operation Manager, the following skills and qualifications are typically required:

1. Leadership Skills: The ability to lead and motivate a team of cafe staff.
2. Organizational Skills: Strong organizational skills to manage staff, supplies, and finances effectively.
3. Customer Service Skills: Excellent customer service skills to ensure customer satisfaction.
4. Communication Skills: Effective communication skills to interact with staff and customers.
5. Problem-Solving Skills: The ability to address and resolve issues that may arise in the cafe.
6. Knowledge of Food Safety Regulations: Familiarity with food safety regulations to ensure compliance.
7. Financial Management Skills: Basic financial management skills to track finances and manage budgets.

Conclusion

The role of a Cafe Operation Manager is to oversee the daily operations of a cafe, manage staff, order supplies, ensure customer satisfaction, maintain cleanliness, and track finances. They play a crucial role in ensuring the smooth functioning of the cafe and providing excellent service to customers.

about the company

The client that we are partnering with is one of the world’s leading bank and they are looking to expand their team of relationship managers to service the expanding base of customers.

about the job

• Understand the financial goals of HNW clients and offer wealth management solution such as insurance, leverage products, structured products and investment products to help them protect & grow their wealth
• Regularly engage customers with information relating to the financial products that they have purchased and present new and suitable opportunities to customers
• Comply with all regulations and controls as set by the Bank and external regulatory authorities

skills and experience required

• Minimally 6 years of relevant experience in banking & financial advisory
• Possess strong knowledge of financial products
• Great communication & interpersonal skills
• Self-motivated and driven individuals with strong sales track record

If you’re interested in the above role, click on the ’apply’ function now! Alternatively, you can contact Claudia at 68183141 or [email protected] for a confidential discussion.

EA License No: 11C5502 | EAP Registration No: R2199597

The incumbent will be working as an Assistant Manager, Air Operations. S/he will be assisting the Air Operations Manager for all Air Export Operations matters.

Job Responsibilities:

• Assist the Air Operations Manager in directing and managing the Air Export team
• Ensure that Air Ops staff executes service agreements at, or above the customers’ standards.
• Manage daily operations activities and work process
• Efficiently handle customer’s complaints, and requirements and recommend corrective action plans
• Build and maintain close relationships with internal and external stakeholders
• Plan, monitor, and schedule rotational schedules for the Air Export team
• Ensure shipment requirements are met and within KPI requirements
• Supervisor Air Export team to provide appropriate training when required
• Responsible for the team’s correct and timely provision of all freight documents to customers
• Investigate and provide corrective action plans to non-conformance issues for exceptions and problem escalations
• Any other ad-hoc tasks assigned by the supervisor/management

Requirements:

• Minimum GCE 'O' level / NITEC / Diploma in Relevant Discipline
• Minimum 5 years of working experience in freight forwarding/logistics/supply chain industry and minimum 2 years of supervisory position
• Ability to multi-task, work under pressure and tight deadlines
• Strong knowledge of Air Operations (Import & Export) is highly preferred
• Willing to work at Changi Airfreight Cargo
• Excellent communication skills and interpersonal skills at all levels within and across the company
• Flexible and well organize
• Positive, strong analytical, planning, and organization skills
• Ability to work under pressure and tight deadlines
• Meticulous, organized, and willing to go the extra mile to deliver excellent service
• The incumbent will represent Crane with professionalism and integrity in line with our company code of conduct and compliance policies

Others:

• Work location at Changi Airfreight Cargo Complex
• 5.5 days (Alternate Saturday)

Job Description:

You report to the Outlet Manager. Your job responsibilities mainly include the following:

• Carry out daily operations in the service department to maintain and improve service quality and environment cleanliness.
• Provide excellent service to ensure satisfaction.
• Taking customer orders and delivering food and beverages.
• Making menu recommendations, answering questions from customers.
• Monitor outlet operations to ensure compliance with all our company service guidelines and safety procedures.
• Enforce restaurant quality, service and value standards, keep outlet clean and tidy to create a comfortable environment for customers.
• Cooperate with our Outlet-in-charge to continuously improve service standards and provide support as necessary to ensure service crew can carry out assigned task Any other duties as assigned by your superior.

The company reserves rights to enhance, reduce, and adjust your job responsibilities as well as transfer you to another outlet(s) internally. It is the employee’s responsibility to familiarise himself/herself with his/her new job scope and responsibilities upon receiving such notice.

Additional Job Information:

• Sign-On Bonus Up to $1,500!!!

• Responsible for scope and proposal development

• Build and manage customer relationships and business opportunities

• Responsible to identify and build a diversified customer base

• Follow up on Construction Project with maintenance/ service proposal

• Contributes to team effort by accomplishing related results as needed

• Construction and Renovation knowledge is an advantage

• Achieved Sales Target

Roles & Responsibilities

CM Manpower Pte Ltd is a Casual Labour supply company & we co-ordinate and customizes solutions in the Hotel and F&B industries as well as employees; Majority in F&B, Retail & Hotels, and Hotel Housekeeping is looking for suitable, passionate candidates to join the team.

As the Operation Manager, you will play a crucial part in supporting the Company with the responsibilities and tasked to oversee the daily operation and ensure compliance and adherence to the SOP. Your ability to connect with our personnel across all levels will be an asset for the Company hence your desire to communicate and drive performance must be strong.

Job Description:

1. Manage the entire recruitment process from interviewing to new hire on boarding

2. Ensure compliance to operation SOP and checklists

3. Be the first line of approver for compensation and benefits payments to employees.

4. Conduct monthly job analysis with employees & client and send the report to top management for review

5. Propose training programs for new employees in consultation with reporting manager.

6. Update and review operation SOP and checklists whenever changes are required

7. Conduct quarterly Key Performance Indicators (KPI) reviews with top management to ensure personnel are kept abreast of their performance and to match expectations between both parties

8. Follow-up on pending matters and drive performance through various operational tools

9. Oversee and supervise the duties of assistants to ensure compliance to given SOP and checklists

10. Review, revise and explain operation policies and procedures

11. Other ad hoc duties as assigned by the management.

Job Requirements:

· Candidate must enjoy communicating with people at all levels

· Independent, fast learner with the desire to improve and innovate to meet the demands of this dynamic role

· Good analytical, interpersonal, coordination and strong follow-up skills are prerequisites.

· Ability to work independently with minimal supervision and also a team player

· Enjoys seeking problems and actively devising solutions to resolve it

Minimum Diploma with 3 years relevant manpower industry working experience preferred.

- Any degree qualification or equivalent

- Able handle sales and produts

- Fluency in MS Office

- Class 3 driving license must

- Fluency in communications

- Able to work long hours / public holiday

- Understand customer requirement and satisfy the product needs

- Tracking and analyzing sales statistics based on key quantitative metrics

- Handling and resolving customer complaints regarding a product or service

- Setting discount rates and determining price schedules

RESPONSIBILITIES:

• Spend ample time in lobby to welcome and solicit guests for feedback.
• Perform check-in and check-out duties. Assign room and prepare keys for check-in.
• Resolve guests complaints to their satisfaction.
• Patrol with Security the hotel premises to ensure orderliness.
• Responsible for the Guest Service Manager float and currency exchange.
• Process 3rd party charges such as credit card charges.
• Match bills with correspondence for billing to Corporate clients and Groups/Travel Agents.
• Walk VIP guests and bridal couple to the guestroom.
• Complete Daily Duty Manager log after each shift.
• Prepare Guest incident report
• Keep informed on all current matters and maintain complete and readily accessible files and records necessary for effective operation.
• Maintain close liaison with all other departments to ensure 100% guests satisfaction.
• Attend Department meetings and other meetings as required.
• Conduct daily roll call with the team. Assign, coordinate, and supervise work activities of team. Communicate activities, any problems and/or special information.
• Conduct OJT (On-the-Job) training for new and existing Associates on duty.
• Conduct performance appraisals for Associates and manage their performance by coaching and training them in accordance with established hotel standards.

JOB REQUIREMENTS:

• Good leadership skills
• Ability to multi-task in a demanding environment
• Excellent customer service, communication and interpersonal skills

Working Location - Central, Raffles

Benefits - AWS + Performance Bonus + Handphone Subsidies and many more

Basic $3,500 - $4,000 (depends on experience)

Job Scope

• Reporting to Banquet Manager, assist in supervising and managing the day-to-day activities of the Banquet staff.
• Ensure Banquet events are executed in line with client's preferences and Event Order.
• Handle client feedback effectively and promptly resolve any issues that arise.
• Oversee and maintain security and proper storage of banquet inventory, equipment, and financial transactions.
• Help establish optimal supply and equipment levels.
• Ensure all tasks are performed promptly and meet the required standards of the Centre.
• Adhere to occupational health and safety guidelines.
• Conduct pre-event briefings for the Banquet team.
• Aid the Banquet Manager in event forecasting and requisitions.

Job Requirements

• Diploma/Degree in Hospitality Management or equivalent
• Min. 2 years of supervising experience in Banquet operations
• Willing to work on rotating shifts (weekends/PH) depends on event schedule

For consideration, kindly submit your CV by clicking “APPLY NOW”.

We regret that only shortlisted candidates will be notified.

EA License No: 15C7752

EA Personnel No: R21101126

EA Personnel Name: TAY DA WEI