Total 1,666 qa manager job vacancies in Others category in d10 ardmore bukit timah holland road tanglin

Roles & Responsibilities:

• Establishing work procedures, instructions and monitor performance and control of workmanship towards quality.
• Ensure sub-contractors and suppliers comply with project’s QA/QC requirement and manage project quality to ensure compliance to codes, standards and regulations.
• Carry out audit processes, review procedures, and ensure compliance with industry standards.
• Carry out various inspections and tests on the materials, products and components during various stages and completion of construction.
• Identify areas for process improvements, implement best practices and ensuring ongoing compliance.
• Maintain records of inspection results, deviations and corrective actions taken to ensure traceability and accountability.
• Initiate corrective actions to resolve the issue and prevent recurrence when defects or non-conformities are found.
• Review client’s complaints relating to QA/QC matters.
• Preparing and maintaining detailed reports on quality performance.

Requirements:

• ITE / Diploma in engineering or equivalent.
• At least 5 years of working experience in the local construction industry.
• Good communication and interpersonal skills.

- conduct daily briefings to company staff

- arrange for monthly events

- in charge of roster deployment for staff

- rapport with existing and walk in customers

- provide the profit and loss report

- conduct trainings to in house staff

- ordering and purchasing of shop necessities

- sourcing for new artistes

Roles & Responsibilities

Restaurant Captains will be hired to provide the core service of the restaurant’s product. These individuals are responsible for delivering the guests’ experience on a day-to-day basis.

DUTIES & RESPONSIBILITIES

Duties

1. Provide friendly, excellent and professional service to all guests.

2. Responsible for handling food and beverage orders and serving guests.

3. Assist fellow Team Members to perform preparation and setting up in the restaurants for service.

4. Check that all amenities and utensils are properly stocked and inspected.

5. Assist guests on their respective requests and deliver based on their ability.

6. Possess knowledge to upsell, well-versed in all aspects of the menu.

7. Support Restaurant Manager in achieving all goals and Key Performance Objective.

Responsibilities:

1. Ability to upsell, promote and ensure that the guest is enjoying their dining experience.

2. Ability to charm guests with his/her knowledge of the food & beverage products in a friendly and approachable manner.

3. Ability to explain the food menu in terms of preparation methods, ingredients used, portion size and presentation.

4. General knowledge about food allergies, dietary restriction, common brand of beverages to ensure smooth recommendation to gusts.

5. Ability to read the different types of guests and dining clientele.

6. Ability to mold his/her service output to suit the type of clientele that he/she is serving at the table.

7. Maintain the utmost cleanliness and hygiene standards in the restaurant.

Skills, Qualifications & Experience

1. Hardworking, motivated, serious, team player and passionate about food, beverage and service

2. Possess a well-groomed, clean and professional appearance

3. Prior exposure to leadership training programs preferred, a combination of practical experience and education will be considered as an alternative

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.

· Ensuring that all security staff are trained on policies and procedures including conflict resolution techniques

· Maintaining good relationships with local law enforcement agencies to ensure they can be called upon in case of an emergency

· Interviewing potential employees to determine whether they have the right qualifications and experience for the job

· Ensuring that nightclub security personnel are trained in conflict resolution methods and laws regarding the use of force

· Overseeing the financial operations of the nightclub to ensure compliance with industry standards

· Determining the number of employees needed to run the business efficiently and effectively

· Coordinating the entertainment schedule with the DJ and other staff members, such as security guards or event coordinators

· Overseeing the hiring process for new employees to ensure that they meet all requirements

· Discussing any concerns patrons might have with security staff and resolving issues if possible

• Team Leadership: Provide direction, motivation, and support to the team to achieve organizational goals.
• Goal Setting: Set clear objectives for the team, aligning them with broader company goals.
• Strategic Planning: Develop and implement strategies to improve efficiency, productivity, and performance.
• Decision-Making: Make key decisions that impact team operations and overall business outcomes.
• Resource Management: Allocate and manage resources (budget, tools, personnel) to ensure optimal output.
• Team Development: Train, mentor, and support employees’ professional development to foster growth and skill improvement.
• Performance Evaluation: Conduct regular performance reviews, providing feedback and setting goals for improvement.
• Conflict Resolution: Address and resolve conflicts within the team or between departments to maintain harmony and productivity.
• Communication: Facilitate effective communication within the team and with upper management, ensuring everyone is informed.

(2-years contract)

Who We Are

As Singapore's first institute for lifelong learning, the Singapore University of Social Sciences (SUSS) champions inclusivity to bring education to all and ensure that they are given equal opportunities to develop to their fullest potential in our diverse learning environment.

We advocate for the same for our people. We believe everyone should have equal opportunities and develop to their fullest potential in their careers.

Embark on an exciting lifelong journey with us in making a positive difference in your career and serving our society.

For more information on Singapore University of Social Sciences, please visit www.suss.edu.sg.

About the Role

The Singapore University of Social Sciences (SUSS) Entrepreneurship, Student SUcceSS Centre, is seeking an Assistant Manager/Manager.

What You Will Be Doing

Working closely with the Head (Entrepreneurship), you will develop and conduct entrepreneurship programmes and initiatives.

• Perform gap-analysis on knowledge and skills gaps for entrepreneurial students with special needs
• Develop partnerships with relevant organisations to identify training needs or other potential collaboration opportunities
• Design and drive programme to build startups
• Develop and execute strategy for outreach to students with special needs
• Mentor startups in entrepreneurship programmes by managing their milestones and progress
• Conduct evaluation and assessment of startups
• Manage data and reports to key stakeholders and funders

Other Responsibilities

• Drive community building initiatives and manage relationship development of community of startups, mentors, partners, corporates and alumni
• Provide coaching and advisory support for fundraising and grant application activity
• Assist in overseas expansion and/or incorporation of startups locally and in the region, especially in ASEAN, China and India
• Undertake secondary appointments or duties in SUSS as required

Job Requirements

We are looking for candidates who are passionate about entrepreneurship, have awareness of current and emerging practices in the startup industry, are committed to help guide and mentor startups and aspiring entrepreneurs, and can fulfil operational and administrative duties.

Candidates should be intellectually nimble, have an eye for collaborative possibilities and the ability to tackle challenging situations with finesse and determination. A willingness to travel is also expected. Candidate should also have a good understanding of the special needs ecosystem. Prior experience e.g. with a start up, VC/incubator, special needs community and/or in building and managing a community is a plus.

• Degree holder with at least 5 years of professional experience.
• Analytical with strong communication, interpersonal and presentation skills.
• Intellectually inquisitive; with a good awareness of current and global affairs.
• Driven, organised and detail oriented.
• Keen interest and ability in operational and administrative tasks.
• Able to travel as required.

What We Offer

At SUSS, we advocate the Spirit of Learning and pride ourselves as lifelong learners. You will gain access to various learning platforms and plenty of development opportunities to support your growth in a meaningful career!

Besides that, you will also get:

• Competitive Pay Package
• Hybrid Work Arrangement (Subject to Job Role)
• Medical Benefits
• Flex Benefits
• Family Care Leaves
• Volunteer Service Leaves
• Wellness & Recreation Activities
• Lifelong Learning Opportunities
• Career Development Opportunities through Internal Job Postings and Transfers

Your Role

We are seeking a highly motivated and experienced Shop Operation Manager.

To oversee daily operation of the family KTV , ensuring efficiency and profitability. Maintain high store standards and conditions and foster a positive environment.

Job Responsibilities

Operation Management:

• Supervise the daily operation of family KTV and ensure the smooth operation of various departments.
• Develop and implement operational policies and procedures to improve efficiency and service quality.
• Manage and optimize supply chain and inventory to ensure sufficient equipment and materials.

Customer Service:

• Ensure customer satisfaction and handle customer complaints and suggestions.
• Develop customer service standards and train employees to ensure high-quality service.

Employee Management:

• Recruit, train and manage employees, motivate employees to improve work efficiency and service quality.
• Develop employee assessment and reward system to maintain team morale

Financial Management:

• Responsible for formulating and managing budgets, controlling costs and improving profitability.
• Review financial statements, monitor financial performance and ensure financial health.

Marketing:

• Analyze market trends and competitors and adjust business strategies

Business Development:

• Explore new business opportunities and develop new service items or products.
• Establish and maintain good relationships with suppliers, partners and other stakeholders.

Job requirements:

• Excellent leadership and team management skills.
• Excellent communication and interpersonal skills.
• Strong problem-solving and decision-making skills.
• Financial management and budget control skills.
• Marketing and customer service experience.
• Flexible working hours, able to adapt to night shifts and weekend work.
• High sense of responsibility and professionalism

Job Description:

1. Grow the business through proactive acquisition and retention of HNW/ UHNW clients;

2. Build and develop a deep understanding of clients’ investment needs;

3. Provide sound financial advice to clients working in partnership with different internal teams;

4. Be a strong advisor to the clients in their wealth planning and work to continually strengthen the client relationships

5. Ensure compliance to the bank's and regulatory requirements.

Requirements:

1. Bachelor’s Degree in Finance, Business or related discipline.

2. Minimum of 5 years’ banking experience in private bank or wealth management sector.

3. Carry out analysis to identify opportunities for expanding customer base and improving sales.

4. Have mutual understanding of client centricity.

5. Proven good track record in IWM business.

6. Sound knowledge of private banking products, wealth Inheritance, tax & legal consultation, global real estate etc.

7. Good understanding of compliance and regulatory requirements

8. Excellent interpersonal and communication skills with strong client centricity

9. Team player with the ability to collaborate widely with various internal stakeholders to drive client acquisition and retention

Job Summary:

The Contracts Manager is responsible for overseeing the review, negotiation, drafting, implementation and maintaining the contracts within the organization. The Contract Manager will assist to build and sustain excellent client relationships and propose partnership engagement models (primarily legal considerations) for strategic partnerships and collaborations. The Contracts Manager is expected to ensure that contracts are properly executed in compliance with company policies, industry standards, legal requirements, and mitigate risks to our company. The Contracts Manager will work closely with project teams, clients, subcontractors, and suppliers to ensure the successful delivery of marine construction projects on time and within budget. The Contracts Manager also plays a key role in protecting the organization's interests, promoting successful business engagements and conduct periodic contract performance review.

Job Responsibilities:

• Assist Senior Management in formulation of business strategies. Assist to build and sustain excellent client relationships and propose partnership engagement models (primarily legal considerations) for strategic partnerships and collaborations.
• Implements and manages the Contracts Department in all Pre and Post Contracts administration and Pre and Post Tender covering Procurement works.
• Oversees and work with the team on cost planning and preparation of tender submission.
• Oversees the team on invitation for quotations, negotiations, evaluation, recommendation, and confirmation.
• Engage various stakeholders to draft, review, negotiate, and implement contracts for marine construction projects, ensuring accuracy, completeness, and compliance with legal regulations, all terms and conditions are favourable and in alignment with company objectives. This includes analysing contractual obligations, terms of payment, deliverables, and any associated risks.
• Identify potential risks related to contracts and projects, implementing strategies to mitigate these risks.
• Check monthly progress claims.
• Evaluate subcontractor payment claims.
• Attend Client and Project Site Meetings. Meet with Clients and Consultants to discuss project, cost matters and variation orders.
• Collaborate with project managers, engineers, and other stakeholders to ensure contract terms are followed and project milestones are met.
• Monitor project budgets and expenditures, ensuring compliance with contract terms and identifying opportunities for cost savings.
• Provide legal advice and support to functional units including drafting of contracts, negotiation, and contracts documents administration.
• Liaise with internal and external lawyers for dispute resolution.
• Drafting contractual letters to the Clients, Consultants, Subcontractors on Extension of time claims, etc.
• Maintain detailed records of all contract-related activities and provide regular reports to senior management on contract status, risks, and issues.
• Conduct periodic evaluations to assess contract performance, identify areas for improvement, and drive value optimisation.

Job Requirements:

• Bachelor’s degree in Construction Management, Engineering, Business Administration, or a related field.
• At least 8 -10 years of experience in contract management in construction industry, including experience with large-scale projects.
• Legal knowledge and experience with contracts are highly preferred.
• Maintain a high level of professionalism, integrity, and ethical conduct to handle confidential and sensitive information, and adherence to ethical standards for establishing trust and credibility.
• Strong negotiation, communication, and organizational skills; proficiency in contract management software and tools.
• Strong analytical and problem-solving abilities to analyse complex contract terms, identify potential risks, and develop solutions to mitigate them.
• Meticulous attention to detail to accurately review, draft, and administer contracts. A keen eye for identifying inconsistencies, errors, or potential issues is vital to maintain contract integrity.
• Capable of prioritizing tasks, meeting deadlines, and managing contract-related workflows efficiently.
• In-depth understanding of marine construction processes, industry standards, and regulatory requirements (contract law and legal principles).

Job Responsibilities:

• Define and execute the product roadmap for AI-driven solutions.
• Collaborate with engineering and data science teams to prioritize features and enhancements.
• Conduct market research and gather customer feedback to drive product improvements.
• Monitor and analyze product performance metrics for continuous optimization.
• Identify and pursue new business opportunities within the AI industry.
• Establish and maintain strong relationships with clients, partners, and stakeholders.
• Develop and implement business strategies to drive revenue and market expansion.
• Analyze market trends and competitive intelligence to recommend business growth initiatives.
• Assist in the development of business plans and budgets for new product initiatives.

Minimum Qualifications:

• Bachelor's degree in Business, Marketing, Computer Science, Engineering, or a related field.
• 2+ years of experience in product management, business development or sales within the AI industry.
• Strong understanding of AI and machine learning concepts.
• Familiarity with AI products and services.

Preferred Experience:

• Master's degree in Business, Marketing,Computer Science, Engineering, or a related field.
• Previous experience in managing AI or data-related products.
• Familiarity with AI development frameworks and tools.
• Proven track record of successfully closing AI-related deals and partnerships.
• Experience in market analysis and competitive positioning within the AI industry.

Essential Skills:

• Excellent communication and collaboration skills.
• Proficiency in data analysis and interpretation.
• Ability to translate complex technical concepts for non-technical stakeholders.
• Strong project management and organizational skills.
• Strong negotiation and networking skills.
• Deep understanding of AI market trends and customer needs.
• Ability to build and maintain strategic partnerships with key industry players.
• Proficiency in business tools and market research techniques.
• Proactive approach to exploring uncharted territories.
• Experience in developing and managing business plans and budgets.

We regret to inform you that only shortlisted candidates will be contacted.

Responsibilities

• Lead and advise the sales team/ senior leaders on deal strategy and structuring (especially for complex deals) and alternative commercial solutions in a SaaS environment to win deals.
• Be an expert to provide guidance for SFDC CPQ quote and contract processes, driving pricing structure/ strategy and advising on commercial terms to safeguard the interest of Zscaler.
• Own the day to day deal/ pricing approvals for the applicable region, ensuring compliance to business rules and policies and escalate exceptions.
• Build strong partnership and collaborate with stakeholder functions like Sales, Product Management, Legal, Revenue Operation, Pricing, Sales Operation, Order Management and etc. to minimize/ remove friction in the entire quote to order booking processes to achieve the desirable outcome.
• Identify process and policy gaps and recommend improvements and best practices to enhance productivity and increase deal velocity.

Qualifications

· Minimum of 7-10 years’ experience in deal management and pricing in a high-tech software/ SaaS industry.

· Bachelor’s Degree in Business, Management, Finance or related field, or equivalent experience

· Possesses strategic thinking, strong understanding of the sales processes and methodologies and revenue recognition principles

· Excellent analytical skills with strong attention to detail and knowledge with Salesforce.com, CPQ tools, MS Excel, and MS PowerPoint, Clari, Tableau

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes
• Recruit and train personnel and allocate responsibilities and office space
• Assess staff performance and provide coaching and guidance to ensure maximum efficiency
• Ensure the smooth and adequate flow of information within the company to facilitate other business operations
• Manage schedules and deadlines
• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints
• Monitor costs and expenses to assist in budget preparation
• Oversee facilities services, maintenance activities and tradespersons (e.g electricians)
• Organize and supervise other office activities (recycling, renovations, event planning etc.)
• Ensure operations adhere to policies and regulations
• Keep abreast with all organizational changes and business developments

Job Scope:

• To manage day-to-day operations. Oversee the dorm compound and inventory to be in good condition at all times. i.e General cleanliness, building maintenance, handle resident complains.
• Conduct regular checks on the team to ensure good standards of customer service and quality of work.
• Conduct patrols to maintain order and enforce dormitory rules.
• Communicate with dormitory residents, deal with behavioural or security issues.
• Facility management.
• Proactive in identifying problems and coming up with solutions.
• Arrange for maintenance and repairs with in house maintenance team. Proper follow up and reports.
• Able to deal with security incidents.

• Requirements:
• Proficient in English
• Minimum 2 year experience working in dormitory management or related field.
• Proficient in Microsoft Office (particularly Excel and Word)
• Able to work as a team with a positive attitude.
• Ability to manage and communicate with Foreign Workers
• Proactive indivual.

Assistant restaurant managers oversee and support the operations at dining establishments to ensure profitability and an enjoyable dining experience. These professionals work in conjunction with restaurant manager.

Key Responsibilities

• Operational Management:

• Assist the Restaurant Manager in overseeing daily operations to ensure efficiency and compliance with company standards.

• Monitor staff schedules and coordinate shifts to maintain optimal staffing levels.

• Ensure the restaurant complies with health, safety, and hygiene regulations.

• Customer Service:

• Maintain high standards of customer service and address customer complaints promptly and professionally.

• Collaborate with the team to enhance the overall guest experience.

• Team Leadership:

• Supervise, train, and mentor team members to ensure consistent performance and professional growth.

• Foster a positive and motivating work environment.

• Financial Management:

• Support budget management, including cost control for labor, inventory, and other operational expenses.

• Assist in analyzing sales and profit margins and implementing strategies to meet financial goals.

• Inventory and Supply Chain:

• Oversee inventory management, including ordering supplies and maintaining stock levels.

• Conduct regular inventory checks to minimize waste and reduce costs.

• Promotions and Marketing:

• Collaborate with the marketing team to implement promotional campaigns.

• Ensure all promotional materials and special offers are correctly executed and communicated to customers.

• Administrative Duties:

• Assist in maintaining accurate records, including employee attendance, payroll data, and operational reports.

• Ensure adherence to company policies and procedures.

• Ensure all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes and best practices
• Purchase materials, plan inventory and oversee warehouse efficiency
• Help the organization’s processes remain legally compliant
• Formulate strategic and operational objectives
• Examine financial data and use them to improve profitability
• Manage budgets and forecasts
• Perform quality controls and monitor production KPIs
• Recruit, train and supervise staff
• Find ways to increase quality of customer service

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

Job Description: Sales Manager

At AIRSTYLE, we are dedicated to providing top-tier customer service for all your repair needs. We specialize in delivering high-quality services, including normal aircon servicing, chemical washes, and aircon gas top-ups. Our approach prioritizes thorough consultations to help customers make informed decisions about their home or business air conditioning systems. We not only address immediate repair needs but also aim to prevent future issues with proactive solutions.

Position: Sales Manager

We are seeking a Sales Manager who will play a key role in ensuring seamless communication with potential and existing clients, scheduling services, and managing customer inquiries.

Key Responsibilities:

- Manage inbound customer calls and inquiries regarding our services.

- Provide detailed explanations of our services, including normal servicing, aircon chemical washes, and gas top-ups.

- Coordinate and plan service schedules for confirmed client bookings and ensure the schedule is sent weekly to the manager.

- Handle and respond to email inquiries professionally and promptly.

- Monitor and manage inquiries received through Carousell, ensuring timely follow-up and client engagement.

- Identify potential leads from customer interactions and convert them into confirmed service bookings.

- Maintain strong client relationships by addressing their needs and following up on post-service satisfaction.

- Prepare and submit a weekly schedule of confirmed service bookings.

- Provide regular updates on sales performance and inquiry responses.

Qualifications:

- Strong communication skills, both written and verbal.

- Excellent organizational skills and attention to detail.

- Ability to multitask and prioritize effectively.

- Previous experience in sales or customer service roles is a plus.

- Familiarity with using platforms such as Carousell and email for business inquiries.

Job Purpose

Ensure smooth operation of all the Bar Outlets in all aspects, including bar stock, staffing, quality and cleanliness.

Responsible for the profitability of the Bar Operations.

Basic Functions:

1. Ensure that there is sufficient stock in all outlets, schedule staff, oversee operation, conducting monthly stock-take, submission of claims, control expenses and wastage of materials.
2. Responsible for the profitability of the Bar Operations.

Job duties in detail

1. Liaise with the F&B Operations Manager and Outlet Heads on operational aspects.
2. Communicate all matters to bar staff, explain objectives and expectations.
3. Arrange with relevant Department Heads on rectification of defects and other matters.
4. Prepare weekly duty roster, submit claims of staff.
5. Monitor revenue of beverage and tobacco items and compare to budget. Prepare actions to achieve sales target, observe staff performance and correct if necessary.
6. Prepare annual staff performance appraisal; ascertain that rules and regulations are abided by staff.
7. Handles complaints and bring such complaints and other relevant matters to the attention of the F&B Operations Manager.
8. Responsible for the efficient operation of the POS system and ensure that all Members’ Chits are accurately billed.
9. Responsible for the profitability of the Bar Operations.
10. Provide leadership and train staff.
11. Render full support to Banquet and Events; and other F&B Outlets when required.

Job Description & Requirements

We are looking for General Manager who can oversee the restaurants operations and plan and execute development startegies in a newly opening Turkish Restaurant.

Restaurant General Managers play a key supervisory role, providing leadership and decision-making for the business.

Job duties include:

• Oversee day-to-day operations, assign weekly performance goals and ensure their completion, and accomplish your own goals
• Recruit, onboard, and train high-performing employees to achieve objectives for sales, profitability, and market share
• Maintain project timelines to ensure tasks are accomplished effectively
• Develop, implement, and maintain budgetary and resource allocation plans
• Delegate responsibilities to the best-qualified employees and enforce all policies, procedures, standards, specifications, guidelines, training programs, and cultural values
• Resolve internal staff conflicts efficiently and to the mutual benefit of all involved
• Completing necessary paperwork, such as sales, inventory and staff attendance reports

Requirements:

- Relevant experience at least 3 years

- Good track records and recommendations from previous work places

- Creativity and flexibility

Job Title: Operations Manager

Company: Fruit Tea Delight Pte. Ltd. (Fruity Fusion Singapore)

Location: 11 Tanjong Katong Road, #B1-30 KINEX Singapore (437157)

Salary: $3,700

About Fruity Fusion Singapore

At Fruity Fusion, we pride ourselves on crafting refreshing, health-focused beverages made from the finest teas and freshest fruits. From cold-pressed juices to vibrant fruit teas, we bring wholesome, invigorating options to our customers. The Operations Manager role at Fruity Fusion Singapore is crucial for ensuring the efficient and effective functioning of our store. Given our commitment to delivering premium-quality beverages made from fresh fruits and fine teas, we require a dedicated manager who can uphold our quality standards, streamline daily operations, and drive customer satisfaction.

Job Description

- Oversee daily store operations to ensure smooth and efficient functioning, including inventory management, cash handling, and customer service standards.

- Optimize operational workflows to maximize productivity and maintain quality standards in beverage preparation.

- Monitor stock levels of ingredients, liaise with suppliers, and manage order placements to ensure fresh supplies of fruits and teas.

- Maintain a high standard of product quality by ensuring beverages are prepared according to Fruity Fusion’s recipes and presentation guidelines.

- Address customer feedback and handle complaints professionally to ensure a positive customer experience and foster repeat business.

- Develop strategies to improve customer satisfaction and loyalty, such as introducing seasonal specials or promotions.

- Track and analyze daily, weekly, and monthly sales data to ensure that revenue targets are met.

- Manage store budget, monitor expenses, and implement cost-saving initiatives where feasible.

- Conduct regular reporting on sales performance, inventory usage, and customer trends to assist in business decision-making.

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

Working location : Singapore

Role : Manager

Pass to apply : S Pass

Minimum 2 years of working experience in the restaurant as a manager/manager assistant. Being able to handle customer requirements, solving problems, manage staffs.

Age : less than 35 years old

Language : Vietnamese, English or Chinese

Duties:

Responsible in running the operations of the café. Responsible for opening and closing of café. Lead the entire F&B team, Establish targets, KPI’s, schedules, policies and procedures. Coaching and training of service staff. Maintain high level of service standard and cleanliness of café. Comply with all health and safety regulations. Building strong rapport with guests. Handle guest feedback/complaints. Handling of staff roster and schedule.

Job Requirement

1. Min 2 year of relevant experience in supervisory role in F&B environment
2. Preserve excellent levels of internal and external customer service
3. Identify customers needs and respond proactively to all of their concerns
4. Good F&B and POS knowledge, able to use MS office
5. A hands-on person in delivering F&B services
6. Creative and positive working attitude
7. Work with passion, zest, energy and professionalism

Job description

With the implementation of Interactive AI Ambassador in the museum, the role of the Assistant Operations Manager will shift to focus on integrating technology with operational efficiency and enhancing visitor experiences. This redesigned job scope reflects a more strategic, technology-driven approach to operations management, focusing on enhancing both internal efficiency and the overall visitor experience at the museum.

Duties and Responsibilities

1. Operational Oversight

• Oversee all operational aspects of the MINT Museum of Toys and retail (MINT Shop) and F&B establishments (Basement and Rooftop).
• Ensure compliance with business continuity plans and operational standards.

2. Event and Program Management

• Execute, facilitate and deliver museum tours and educational programs, ensuring alignment with museum goals
• Work together with the marketing team on event planning and promotional strategies, applying digital tools for targeted outreach.

3. Digital Transformation and Technology Integration

• Lead the integration and optimization of digital technologies to enhance visitor experience and operational efficiency.
• Monitor and assess the performance of our digital technologies, making adjustments to improve functionality and user experience.
• Understand how visitors navigate the museum, what exhibits attract their attention, and their preferences.

4. Visitor Experience Enhancement

• Use technologies insights to improve guest services, admissions and ticketing
• Document and analyze customer interactions to continuously improve service quality.
• Analyze visitor feedback and behavior patterns to tailor services and improve satisfaction.

5. Data Analysis and Reporting

• Prepare and present daily/weekly/monthly operational reports, including insights from data analytics.
• Analyze sales forecasts, market trends, and performance metrics to inform decision-making.

6. Team Management and Development

• Supervise and mentor operations staff members, focusing on performance improvement and customer service excellence.
• Coordinate training programs to enhance staff understanding of digital tools and technologies.

7. Perform other duties as assigned by management, including participation in strategic initiatives and projects.