Total 23,876 qa manager job vacancies in Others category in Singapore

Job Scope:

• Assist in Project team/Construction team
• Quality check on finishing work accordance to method of statement
• Prepare and compile report after inspection
• Plan on construction site visit and liaise with Project Manager or Engineer
• Liaise with Authority for Certification
• Provide Training to workers accordance to method of statement

Requirements:

• Minimum NITEC in Construction/Building/Mechanical discipline
• Preferred with BCSS certification
• Entry level candidates welcome
• Knowledge of Microsoft Words and Excel
• Aggressive, systematic and analytical mind
• Possess initiative & good working attitude
• Self-motivated, mature & independent
• Team Player
• Good interpersonal & communication skills

Remuneration commensurate with experience

A General Manager is a goal-oriented expert in the beauty Retail business and will be responsible for executing marketing and sales strategy to drive business results in meeting sales objectives. This in-field role is to provide brand management, coordinate with regional and local market partner teams; develop, drive, and build multi-country internal sales teams; impact event planning, and creating a fun and inspiring experience for in-store teams. Brand management will include competitive landscape assessment, marketing strategy, brand focuses, merchandising updates, and event planning.

He or She will develop strategies to drive sales objectives, meet goals, and communicate with retail stores and HQ Leadership at all levels of retail partnership within the established territory.

As a brand ambassador, you are passionate about the beauty industry, love working with people, and have a natural ability to excite those around you about this fresh young and emerging brand!

• Company: Gaming Company (Japanese Organization)
• Location: Bras Basah (Nearest MRT Station)
• Position: Department Leader/Manager (Game Projects) (Job ID: 19104)

Job Description:

• Oversee the marketing and development of Trading Card Game (TCG) brands
• Manage and motivate team members, ensuring that members work to their fullest potential and deliver their assigned tasks with highest proficiency
• Motivate and inspire team members, fostering a sense of collaboration and accountability
• Set the team goals within the overall company's goals and objectives
• Cooperate with the team members to plan and execute on the brand strategies to achieve its the desired goals
• Manage team’s budget
• Coordinate with both internal and external stakeholders to drive projects forward

Job Requirements:

• Candidate must possess at least Diploma in any field
• At least 3 years of experience in a leadership or management position
• Proactive with good decision-making skills
• Adaptable and innovative, with a problem-solving attitude
• Excellent at schedule management and multi-tasking
• Strong team player with excellent interpersonal and communication skills
• Open to work on some weekends/public holidays for Company events
• Open to travel overseas for business trips when required

Interested applicants please apply directly for further shortlisting review.

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

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Jeffrey Koh Kok Ann

EA Registration No: R1770345

Pasona Singapore Pte Ltd

1 FINLAYSON GREEN ＃09-02 SINGAPORE 049246

EA License No:90C4069

Location: Raffles Place

Duration: 1 Year Contract

Job Scope

• Own the discoverability and engagement experience for customers
• Continually optimize and experiment to drive incremental engagement
• Ensure the webpages are maintained and running seamlessly to provide a delightful experience
• Drive engagement and design plans to support initiatives
• Partner with various partner teams to increase awareness of the benefits supported by a continuous, meticulously planned and documented testing plan
• Write up proposals, testing/experimentation roadmaps and campaign reviews, and also contribute to business reviews
• Drive deep dive analysis working with BI to understand campaign performance and segmentation opportunities
• Work closely with other marketing channels and peers within the region and globally to ensure key launches and partnerships are supported
• Other ad hoc duties assigned

Requirements

• Minimum 5+ years of relevant work experience in roles requiring strategic planning and execution of lifecycle marketing campaigns and email marketing
• Minimum 3+ years of relevant work experience in roles requiring data analysis, process improvements, creative problem solving, and cross-functional collaboration
• Intermediate to advanced Excel skills
• Understanding and use of web metrics to measure performance
• XML/HTML skills: no need to hand-code, but you can troubleshoot
• Familiarity with databases and SQL

Interested applicants please send your resumes to [email protected]

Jessica Nguyen Huynh Thanh Truc

Recruiter (R23113787)

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

Responsibilities:

Leadership and Team Management:

Lead, manage, and inspire a dynamic team of coordinators within the Operations Department.

Foster a culture of responsibility and dedication, ensuring each team member achieves their Key Performance Indicators (KPIs).

Process Optimization:

Actively update and refine workflow, mandates, processes, and protocols within the department to enhance efficiency and effectiveness.

Cross-Functional Collaboration:

Forge strong working relationships between coordinators, the sales team, and program managers.

Serve as a liaison to bridge communications, identify information gaps, and clarify job roles.

Technology Oversight:

Oversee the utilization and management of the App to streamline operations and enhance team collaboration.

Financial Coordination:

Coordinate the monthly review of logsheets for the finance department to ensure accuracy and compliance.

Meeting Planning and Facilitation:

Plan and facilitate regular operations meetings to provide updates, foster cohesion, and address challenges proactively.

Performance Monitoring:

Monitor and maintain records of coordinating hours per coordinator to optimize resource allocation and productivity.

Sales Support:

Assist the Sales Department with managing the SEP Portal to facilitate seamless operations and customer service.

Reporting:

Provide frequent updates to the Operations Director on departmental activities, challenges, and successes

Job Requirements:

• Degree in any discipline from a recognized institution are welcome

• Possess at least three years of relevant leadership experience, preferable in sport/fitness industry

• Good negotiation and interpersonal skills

• Those applicants who can start work immediately or at a short notice will have an advantage

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Job ID: 759635

Responsibilities:

• Manage full set of accounts
• Provide business analysis, consolidation of monthly/quarterly/yearly financial results and support
  production of yearly budgets and revenue forecast
• Monitor, assess and ensure timely and accurate transaction for closing of monthly/quarterly/ yearly
  reporting of financial and management reports, as well as prepare financial reports for HQ
• Review consolidation package done by subsidiary companies and report to HQ
• Support communication with HQ and subsidiary companies when required
• Review and support the accounts of subsidiary companies
• Reconcile, process and report all costing, Accounts Payable (AP), Accounts Receivable (AR) activities
• Ensure tasks are carried out in compliance with operating standards, company rules & regulations and
  statutory requirements
• Ensure accurate and timely filing of statutory reports
• Maintain fixed assets processes and procedures (including disposal, verification and depreciation of
  fixed assets etc.)
• Coordinate with external auditors, tax agents, bankers, company secretary etc.
• Assist in management of transactions related to bonds and fixed deposit
• Handle J-SOX, internal control related queries and reporting
• Handle FRS116 accounting and review on new leases
• Handle Company’s tax reporting (GST, Corporate tax submission, withholding tax etc.)
• Lead and guide accounts Team on daily operations
• Any ad-hoc duties as assigned

Requirements:

• Bachelor’s degree in finance and accounting or related field
• At least 5 years of hands-on experience in full set of accounts (With at least 2 years of audit work experience required)
• Experience in managing team members
• Hands-on with sound knowledge in accounting and statutory rules and regulations

To apply, kindly click apply or email updated resume to [email protected]

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities

Please kindly refer to the Privacy Policy of Good Job Creations for your reference:

https://goodjobcreations.com.sg/en/privacy-policy/
EA Personnel name: Chong Gui Feng
EA Personnel Registration Number: R1768033
EA License no.: 07C5771

A Digital Strategic Transformation Senior Manager or Director typically oversees the planning and execution of digital transformation initiatives within an organization. Their job scope includes developing strategies to modernize business operations, enhance customer experiences, and drive efficiencies through the adoption of digital technologies. Below is a breakdown of their responsibilities:

• Develop Digital Transformation Strategy: Create long-term plans to integrate digital tools, processes, and platforms to achieve business goals.
• Leadership and Change Management: Lead cross-functional teams, manage stakeholders, and champion digital transformation throughout the organization.
• Alignment with Business Objectives: Ensure digital initiatives align with the overall business strategy, focusing on value creation, revenue growth, and cost efficiencies.
• Innovation Management: Stay updated on emerging technologies and trends, integrating relevant innovations to improve processes or products.
• Data-Driven Decision Making: Promote the use of analytics, data, and business intelligence tools to guide decision-making across departments.
• Automation Implementation: Oversee the integration of automation tools (e.g., robotic process automation, AI-driven workflows) to streamline operations.
• Digital Customer Journeys: Implement digital strategies to improve customer interactions, personalizing services, and optimizing the customer experience.
• Omni-Channel Strategy: Oversee the integration of digital platforms to offer seamless customer experiences across various touchpoints (e.g., online, mobile, social media).
• Risk Management: Identify and mitigate risks related to digital transformation projects, including those related to technology failures or resistance to change.
• Digital Skill Development: Lead the upskilling and reskilling of employees to work with new technologies and processes.

This role is highly strategic and requires a balance of leadership, technology acumen, and business insight. The person in this role would typically report to the Chief Operation Officer (COO), or directly to the Managing Director/CEO, depending on the structure.

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Contract Logistics Manager to join their warehouse team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Jobs Scope:

• Program Management: Understand the program in-depth, connect various business units, and identify new business opportunities.
• Customer Engagement: Conduct regular customer meetings, including weekly scorecard and quality discussions, monthly safety sessions, continuous improvement (CIP) sessions, project updates, KPI reviews, and strategic business reviews.
• Project Leadership: Lead or participate in CIP and ad hoc projects focusing on safety improvements, automation, process optimization, quality enhancements, productivity gains, data analytics, data visualization, storage models, freight consolidation, cross-border trucking, and network planning.
• Project Planning: Oversee the planning and execution of projects with timelines ranging from 6 months to 10 years.
• Representation: Act as the main representative in customer engagements and project-related meetings.
• Team Leadership: Lead staff training and career development initiatives.
• Multi-Project Management: Manage multiple CIP and ad hoc projects simultaneously, ensuring timely completion.

Requirement:

• Degree in related field
• Relevant experience in contract logistics especially semiconductor accounts; internal candidates with relavant semiconductor warehousing experience is welcomed
• Possess valid PMP certification is an added advantage

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2198636
• EA Personnel Name: Oh Puey Xin

(Senior) Asset Manager (2-months Contract)

About the Private Infrastructure Development Group

At the Private Infrastructure Development Group (PIDG), we get infrastructure finance moving and multiplying – accelerating climate action and sustainable development where most urgently needed. We work with public and private partners to bridge financing gaps, directing capital and expertise into projects that promote climate resilience and sustainable growth. Working throughout the project lifecycle, we reduce financial risk, transform markets, and build local capacity, creating a deep and lasting impact.

We are a group of companies that work together to improve lives throughout south and south-east Asia and Africa. Active since 2002, more than 50% of our investments have been either in countries classified as Least Developed Countries or Fragile and Conflict Affected States. These are the countries where infrastructure gaps are the largest and most urgent and where the population is youngest and growing fastest. These are also the countries that contributed the least to climate change and yet are suffering the worse impacts, in some of the regions with the richest biodiversity left on the planet, which is quickly being depleted.

Building on a pioneering track record of integrating climate and inclusion considerations in infrastructure investment, we launched our 2030 strategy in 2023, which makes action on climate and nature, together with sustainable development through new and improved infrastructure, the central purpose of all we do.

About the Role

To establish the asset management function and foster synergies between our Asia and Africa teams.

Interested applicants, please send your detailed, updated resume to [email protected].

All applications will be treated with strictest confidence. We regret that only shortlisted applicants will be contacted.

PIDG is an equal opportunities employer and values the diversity of all its employees, associates, owners, service providers and customers.

Job Responsibilities:

• Point of contact for the retail business in Singapore for all HR related matters
• This is not limited to employee onboarding, payroll, claims and annual leave processes, implementing new HRIS, employer branding etc
• Responsible for monthly payroll processing/checking (30+ HC) + corporate office (abt 20 HC), insurance renewal and office administrative tasks for the Group and retail entities based in Singapore
• Liaison with the Union on all tripartite matters and collective agreement
• Support and leading HR transformation projects aiming to enhance operational efficiency, employee experience and organization culture
• Responsible for end-to-end recruitments across the board
• Manage the employee full life cycle from hire to retire
• Any other ad hoc duties as assigned

Job Requirements:

• At least 5 years of HR experience, preferably in the retail industry will be advantage
• Keen in HR Generalist and regional HR Transformation projects
• Have a mindset for continuous improvement (pro-active to reach out for clarification) and technical savvy
• Strong knowledge of Singapore and Malaysia employment laws and practices
• Possess good communication and interpersonal skills
• Good planning and organizing skills
• Knowledge of TimesSoft would be an added advantage

Interested candidates, submit MS Word resume to [email protected] or contact +65 62251232

Our client is Singapore leading player in Real Instate industry. Due to their current expansion plan, they are looking for a Assistant Manager, Retail Operations, in hopes of expanding their retail operation team. They are located in the Town area – easily accessible.

Duties of Assistant Manager, Retail Operations:

• Lead and Manage Operations: Direct the team in developing and executing strategies to enhance and maintain asset value across the portfolio.
• Ensure Smooth Operations: Oversee programs to guarantee continuous service for utilities, air conditioning, fire protection, and security. Ensure staff are trained in fire and life safety systems and all maintenance programs are up-to-date.
• Asset Management: Review and implement annual Asset Plans for each property.
• Tenant Management: Handle lease agreements, manage tenant renovations, and maintain strong tenant relationships.

Requirements:

• Degree in relevant field
• Minimum 7 years of retail mall management experience
• Good communication and stakeholder relationship management skills

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• Recruitpedia Pte Ltd
• EA License No: 19C9682
• EA Personnel No: R2198636 (Oh Puey Xin)

• Competitive compensation and benefits
• Work for a global renowned brand

About Our Client

Our client is in the luxury goods industry, this industry encompasses high-end, premium products such as watches, jewellery, fashion, and accessories.

Job Description

• Public/media relations, such as copy writing and write-ups for various marketing and public relations mediums
• Advertising strategies, including media planning and advertising buys
• Global events management, including local corporate events and sponsorship

The Successful Applicant

• Degree in Mass Communications/Marketing or a related discipline
• About 5 years of relevant work experience in the luxury sector, or in a marketing/communications role
• Experience in managing advertising/public relations agencies
• Comfortable with some travelling for work

What's on Offer

• Competitive compensation and benefits
• Work for a global renowned brand

Contact

Eunice Ho (Lic No: R24125003 / EA no: 18C9065)

Quote job ref

JN-112024-6582179

Phone number

+6564169811

Michael Page International Pte Ltd | Registration No. 199804751N

Our client is a specialist clinic located at the city.

• Oversee daily clinic operations, ensuring smooth patient flow and optimal resource utilization.
• Manage the clinic budget, monitor expenses, and ensure financial viability.
• Ensure compliance with healthcare regulations, accreditation standards, and internal policies.
• Implement quality improvement initiatives to enhance patient outcomes and service delivery.

Requirements:

• Nitec and above
• At least 2 years of managerial experience in clinic setting.
• Excellent leadership, communication, and organizational skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Permanent, Teck Whye , 830am-6pm, 5.5days (alternate Saturday half day)

Our client

30 Years Old Reputable facility management company.

Job scope

• To lead a team of lift technicians for lift breakdown repair n maintenance n supervise contractor for lift upgrading
• To manage general lift matters including smooth operations of the lifts, general repair n maintenance
• To attending to breakdowns; troubleshooting of the lift

Requirements

• Diploma in Mechanical / Electrical Engineering or Engineering equivalent
• 2 years’ relevant experience in lift industry
• Bilingual

Please submit resumes(in MS word document format) to [email protected] with the following details :

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

ENGIE Services Singapore is a leading provider of Integrated Facilities Management solutions (IFM), property management, operations and maintenance, specialised rail engineering works, sustainable solutions and FM Consultancy services.

ENGIE understands the integrated role of facility management and the value of it can be expanded beyond the traditional approach. As a total FM, specialized engineering and sustainable real estate solutions service provider, ENGIE offers a comprehensive range of technical, digital and support services customisable to best suit your unique needs

• Observe and comply with all prevailing and regulations relating to Fire Safety Act.
• Conduct fire safety training for staff.
• Carry out regular building inspection and ensure non-compliance of fire safety are addressed and rectified.
• Ensure building fire evacuation routes are free from obstruction and fire evacuation plans are in place.
• Submit monthly and annual fire safety report.
• Conduct table top exercise regularly, fire drill exercise, fire risk assessment and incident management.
• Ensure staff and contractors comply with the safety regulations.
• Ensure all works carried out safely and/or in accordance with safety procedures
• Prepare and implement the Emergency Response Plan, Arson Prevention Plan, In-Place Protection Plan in the premises.
• To train, co-ordinate and supervise the Company Emergency Response Team (CERT) for the premises in first-aid, fire-fighting and evacuation in the event of fire or other related emergencies.
• To conduct training to the occupants within the premises in first-aid, fire-fighting and evacuation in the event of fire or other related emergencies.
• To ensure all CERT equipment are put in place and properly maintained.
• To conduct SCDF CERT AUDIT annually.
• To conduct checks with appointed PE and submission of Annual Fire Certificate Renewal.
• To carry out a fire risk assessment of the premises and perform checks to any fire safety related activities or works with implementation of practical mitigation measures and solutions
• To oversee the maintenance of the fire safety & protection systems within the premises.

Requirement

• Diploma in Building or related discipline
• At least 3 years of experience in the relevant trade.
• Registered Fire Safety Manager with SCDF
• Able to work independently and possess good interpersonal skills.
• Good communication skills both verbal and written.
• Pro-active, independent, able to work with minimal supervision and perform under pressure.
• Possess high level of initiative and integrity.
• Has a good safety mindset and displays good WSH behaviour.

JOB SUMMARY

Reporting to the Guest Experience Manager, the Assistant Guest Experience Manager will assist in collaborating closely with the butler team and assist in leading and supervising the guest experience team in delivering a seamless and delightful stay experience for our guests.

What you will be DOING:

• Collaborate closely with the Butler team to ensure maximum guest engagement and satisfaction through personal recognition and prompt proactive attention from arrival through departure of the guests.

• Ensure all ACCOR members receive all benefits consistently, repeat guests and other VIP’s receive special recognition and services,

• Extend warm and genuine greetings to all guests.

• Liaise with Butler team, other departments and external service provider (where applicable) to ensure guests’ needs and requests are met seamlessly and effectively.

• Liaise closely with the Butler team and other operation teams for Hotel events, restaurant promotions, Limousine requirements and special VIP requests or preparations.

• Maintain repeat guest history records and system effectively.

• Monitor the milestone programme and amenity history of guests

• Work and communicate closely with the Butler team to perform such functions as to include but not be limited to:

· Prepare guest welcome letters

· Ensure preferred amenities are placed prior guests arrival

· Attend to special requests by guests

· Review arrival lists for all arrivals and VIPs to check room allocations, amenities, and special requests

· Prepare requisitions for amenities on a timely basis

· Ensure the entire range of services offered with the aim to maximum guest satisfaction

· Stay abreast of the events and activities in the city that are of interest to the guests.

· Supervise and coach the Guest Experience team.

· Conduct performance review for the Guest Experience team.

· Conduct on-the-job training for the team.

· Plan duty roster effectively and productively.

· Conduct daily shift briefing.

· Observe all brand/operating standards and/or LQA.

· Follow all workplace safety and security policies and procedures. Report accidents, injuries and incidents to security / talent & culture team immediately.

· Participate & contribute actively in all Corporate Social Responsibility and Sustainability initiatives organised by the Hotel.

· Perform any other duties and responsibilities that may be assigned.

Your experience and skills include:

· Diploma in Hospitality/Tourism or equivalent

· Minimum 5 years of relevant hospitality working experience appointment

· Strong human relations and influencing skills

· Strong communications (verbal and written), planning and coordination skills

· Ability to work independently and take initiative

· Strong time management skills

· Creative and resourceful

· Understand the needs of international luxury travellers

· Possess strong local hospitality market knowledge

· Flexible with working days and hours including weekends and public holidays

- handling of customer complain and feedback

- Providing Customer Oriented Service

- Work with Team member in service and maintaining of whole restaurant cleaniness and hygiene. Training of Waiter and waitress.

- Willing to work 6 days a week inclusive of Public holidays (CNY,Christmas) and weekend

• Oversee the daily operations of the retail store, ensuring smooth and efficient functioning.
• Lead and manage a team of shop staff, providing guidance, training, and motivation to achieve performance targets.
• Develop and implement effective strategies to drive sales, increase customer footfall, and enhance customer satisfaction.
• Monitor and analyze sales performance, inventory levels, and expenses to optimize store profitability.
• Maintain high standards of visual merchandising, ensuring products are displayed attractively and in line with company guidelines.
• Foster a customer-centric culture within the store, ensuring exceptional customer service is provided at all times.
• Handle and resolve customer complaints and inquiries in a professional and timely manner.
• Implement loss prevention measures and ensure adherence to company policies and procedures.
• Monitor and maintain stock levels, coordinating with suppliers and the central warehouse for timely replenishment.
• Prepare and analyze sales reports, financial statements, and operational data to provide insights and recommendations for improvement.

Requirements:

• Proven experience in a similar role within the retail industry
• Strong leadership and team management skills, with the ability to motivate and inspire a diverse team.
• Excellent communication and interpersonal skills, with the ability to build relationships with customers, colleagues, and stakeholders.
• Demonstrated track record of achieving sales targets and driving business growth.
• Sound knowledge of retail operations, including inventory management, visual merchandising, and customer service.
• Familiarity with retail software systems and point-of-sale (POS) technology.
• Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
• Able to multitask, and manage time effectively
• Able to work long hours and on weekends & public holidays

• At least 10 years of practical working experience with 5 years in Building Projects Construction Management with the Main contractor in a Senior Management role.
• Strong leadership skills and experience in managing a team of departmental heads.
• Certificate in Construction Safety Course for Project Managers
• Good knowledge of local authority requirements and engineering standards
• Possessed excellent analytical problem-solving skills and strong interpersonal communication skills.

The M&E Commissioning Manager is responsible for the strategic planning and delivery of the testing and commissioning of M&E Systems and Services as per contractual requirements.

Job Responsibilities

• Collaborate with cross-functional teams for a smooth transition from commissioning to operations (going live) including ensuring the requirements and schedules are incorporated into all construction contracts and construction costs.
• Create and review Commissioning Plan and implement Data Centra Level 1 to Level 5 commissioning procedures in effective and efficient manner.
• Incorporate commissioning activities (durations and logic) into master project schedule with the collaborate with vendor commissioning personnel.
• Furnish copy of all material / information required by the Commissioning Agent including those provided by Services Contractor / Specialist Vendors for forwarding to the client as form of reporting, e.g., current and lookahead Commissioning activities, commissioning issues status inclusive of closed and new issues, construction and commissioning related health and safety observations and recommendations, etc.
• Maintain a detailed schedule during the construction phase. Provide an updated and accurate commissioning filter of the schedule at each Commissioning meeting.
• Develop comprehensive and project specific flushing and cleaning of various piping systems in coordination with the Commissioning Agent.

Job Requirements

• Degree in Mechanical/Electrical Engineering or related discipline
• 8 years+ of relevant testing and commission of M&E systems and services experience, preferably in data centers, commercial project, construction capital projects strategy and supply chain.
• Certified Data Center Professional with Project Management certification preferred.
• Independent decision-maker, problem solver who takes communicates their own ownership and accountability.
• Strong stakeholder management.
• Able to work in a fast paced and dynamic environment.

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

The Assistant / Banquet Operations Manager is concerned with the strategic management of the Banquet, in line with prescribed Hilton International policies and procedures.

What will I be doing?

As the Assistant / Banquet Operations Manager, you will be responsible for performing the following tasks to the highest standards:

• Maintain a high customer service focus by approaching your job with the customers always in mind.
• Have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both customers and colleagues.
• Be motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to learn new skills or knowledge in order to improve your personal performance.
• Flexible, respond quickly and positively to changing requirements including the performance of any tasks requested of you.
• Maintain high team focus by showing cooperation and support to colleagues in the pursuit of team goals.
• Contribute ideas and suggestions to enhance operational / environmental procedures in the hotel.
• Actively promote the services and facilities of Hilton hotels to guests and suppliers of the hotel.
• Perform all duties and responsibilities in a manner that ensures your safety and that of others in your workplace.
• Actively seeking verbal feedback from customers and staff at every opportunity.
• Agree on and implement actions to make improvements to customer service with consultation with your Manager.
• Positively deal with and learn from customer complaints and comments with follow-up and feedback to the Restaurant Manager.
• Make sure all customer requests and queries are responded to promptly and effectively while assisting on the floor during peak periods each day.
• Be available to assist on duty in the hotels during any busy days or special events.
• Maintain a presence in the lobby, setting the example to team members for guest service.
• Be proactive towards guests, assisting them with any reasonable request, and training all team members to see these things before guests ask.
• Knowledgeable of Hilton departmental standards.
• Able to explain the standards to the team and train each team member individually with specific job skills checklists that relate to their responsibilities.
• Assess staff performance against standards.
• Assist in implementing and following through with improvements identified.
• Assist in preparing rosters and job schedules for team members to meet business needs (taking into consideration internal activities, occupancy, external events, promotions etc.)
• Assist with communication to the Front Office and Groups & Tours to maximize in house and group business for Food & Beverage, ensuring direct liaison with Group Leaders upon arrival.
• Describe, assign and delegate duties and authority for the operation of the Restaurant at all times.
• Understand the situation in other departments and its implication for your own department.
• Planning ahead and ensuring adequate resources are available.
• Manage departmental operation and take action where necessary to ensure it runs smoothly, participating in service duties during service periods, where necessary.
• Coordinate with Engineering and Housekeeping departments to ensure that cleaning is followed-up with and procedures are maintained.
• Ensure that the shift is reviewed, handovers and briefings are carried out.
• Maintain in-depth technical knowledge and skills required for the job.
• Establish good communication with the Kitchen team.
• Understand the goals of the hotel and the department’s role in achieving it, communicating goals to the team and getting members of the team to work cooperatively with others.
• Assist with keeping the team up to date about departmental, hotel and company activities through regular communication meetings and memos, including special events and promotions in the restaurant.
• Be aware of potential highs and lows in the business.
• Identify, communicate and act on potential sales leads.
• Create an environment where “everyone sells”.
• Assist with forecasting potential revenues and costs.
• Follow company’s control procedures.
• Communicate relevant financial information to the team.
• Assist the Manager in maintaining leave plans for the department.
• Understand the quantity and quality of people needed to operate the department.
• Assist with carrying out selection interviews and making effective recruitment decisions.
• Ensure that new recruits have all relevant information before commencing employment.
• Assist with planning and ensuring that departmental orientation is carried out.
• Ensure that standards training, and assessments are carried out.
• Assist with regular reviews of individual and team performance against objectives, providing feedback.
• Assist with developing and implementing department training plans to meet business needs.
• Assist with carrying out annual appraisals in accordance with legal and hotel guidelines with all staff and identify individual training needs.
• Understand relevant OH&S legislations and their implications on the operation of the department.
• Communicate to the team their responsibilities within OH&S.
• Ensure that safe and healthy working practices are implemented at all times.
• Carry out any other reasonable duties and responsibilities as assigned.
• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

What are we looking for?

An Assistant / Banquet Operations Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• 2-4 years in a managerial position in a 4 / 5-star category hotel.
• Good English skills, both written and verbal to meet business needs.
• Familiar with computer systems.
• Motivated and committed, approaching all tasks with enthusiasm and seize opportunities to learn new skills or knowledge in order to improve personal performance.
• Flexible and responds quickly and positively to changing requirements including the performance of any tasks requested of you.
• Maintain high team focus by showing cooperation and support to colleagues in the pursuit of team goals.
• Strong leadership, people management and training skills.
• Guest oriented and able to confidently build and exceed service standards.
• Thorough knowledge of service, cost control in F&B, labour controls, beverage menu writing, maintenance, merchandising, computer and accountings.
• Strong interpersonal skills and attention to details.
• Key strengths (under the 9 competencies) in people management, communication and planning.
• Able to work under pressure and deal with stressful situations during busy periods.
• Outgoing personality and willing to work for long hours.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

• We are looking for committed Manager to join our o!ce. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the sta", provide them necessary o!cial documents and keep a record of the appointments within the o!ce. You will be also arranging monthly repairs and renovations.
• You will also be organizing o!ce operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away.

Responsibilities of a Manager

• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce. Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce. Development of the department. Development of an employee- oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee. Coach, mentor, and develop sta", including overseeing new employee on boarding and providing career
• development planning and opportunities.
  Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback. Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning. Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide e"ective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time o", telecommuting, cover forabsenteeism, and overtime scheduling.
• Maintain transparent communication.
• Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department e!ciently and e"ectively. Plan and allocate resources to e"ectively sta" and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the e!ciency of business processes and procedures to enhance speed, quality, e!ciency, and output.
  Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment. Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.
• Manager Job Requirements
• Knowledge and experience in business, supervision, and management.
  Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills. Outstanding interpersonal relationship building and employee coaching and development skills. Management experience in a team- oriented workplace preferred. Demonstrated ability to lead and develop a department and department sta" members. Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices. Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction. Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
  Excellent organizational management skills.

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

Roles & Responsibilities

• Planning and scheduling work activities, taking into account the availability of resources and deadlines
• Monitoring activities to ensure compliance with company policies and regulatory requirements
• Assisting in the development of new methods to improve efficiency or reduce costs
• Analyzing data to identify problems or trends that may require corrective action
• Conducting feasibility studies to determine whether new products or services are commercially viable
• Coordinating with other departments to ensure the smooth operation of business processes and projects
• Developing operational budgets based on projected sales volume or costs such as labor and material costs

Roles & Responsibilities

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.