Total 23,331 qa manager job vacancies in Others category in Singapore

Responsibilities:

Assist Project Manager / Site Manager to plan, manage, and ensure smooth implementation and monitor of projects assigned from inception to completion on time and of the desired quality.

Support Project Manager / Site Manager in the volume business through coordination, follow-up, and reporting the progress and quality of the overall project.

Be in charge of leading and managing the installation team to ensure safe, high quality, and complete on-time delivery of organization projects and solutions.

Responsible for effective site administration which includes site safety and control of materials/plants on site.

Ensure that all Safety compliance and processes are adhered to by all workers.

Assist to manage and monitor site operations, workers, and vendors.

Responsible for coordination and supervision to ensure works are carried out efficiently and on schedule.

Able to communicate to all levels and attend site meetings including every morning safety meeting with all the workers on a daily basis.

Any other work as and when assigned by the Project Manager.

Requirements

At least 10 years of relevant working experience

Self-driven and able to work within tight deadlines.

Willing to work on the weekends and public holidays on the project site

Able to start work immediately or on short notice.

When submitting a job application, please remember to include the following details for us to conduct a more effective job-matching for you:

Expected & last drawn salary

Earliest availability date/ notice period

Note:

We will invite you for an interview if your profile meets the requirements.

We regret that only shortlisted candidates will be notified.

General Responsibility

The Condominium Manager is responsible for the full administrative, financial and maintenance functions. He/She lead and manage site staff team and client-relationship.

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Job Responsibility

· Operations

· Manage and maintain residential/commercial property sites as assigned

· Conduct regular checks and inspection on grounds to ensure property is well maintained

· Ensure building statutory requirements are complied

· Review and recommend replacement/improvement plans for managed sites

· Provide essential customer service support to the residents and owners

· Identifies relevant tender notices and liaise with internal divisions, oversee the entire tender process

(e.g. attending site briefing, costing provisions, quality proposal, tender submission / interview)

· Approve and adhere to budgets and expenditures.

· Conduct orientation program for employees to receive the appropriate new hire training to successfully perform their job.

· Ensures employees are cross trained to support successful daily operations.

· Uses all available on the job training tools for employees; supervise on-going training initiatives and conducts training, when appropriate.

· Shape culture of Abacus Property and constantly repeating our core values.

. Maintaining Employee Relations

· Reviews progressive discipline documentation for accuracy and consistency and checks for supportive documentation and is accountable for determining appropriate action.

· Utilizes an "open door" policy to acknowledge employee problems or concerns in a timely manner.

· Ensures employee issues are referred to the Department Head for resolution

· Communicates performance expectations in accordance with job descriptions for each position.

Job responsibilities:

• Manage a portfolio of corporate and individual income tax clients.
• Supervise the preparation of income tax returns and income tax computations for statutory filing.
• Work closely with clients and liaise with IRAS officers in resolving tax issues/queries.
• Ensure other statutory tax deadlines and agreed deliverables are met.

Requirements:

• Possess a Degree in Accounting, Finance or other business-related field.
• Minimum 4 years of tax working experience in corporate and individual tax.
• Good knowledge of Singapore income tax rules, procedures and guidelines is an added advantage.
• Able to work independently and as a team member.
• Good written communication and interpersonal skills.
• Meticulous, deadline-oriented and strong problem-solving skills.

General Manager Responsibilities:

1. Operational Management:

- Oversee daily operations to ensure a smooth workflow.

- Implement and maintain high standards of food quality, service, and hygiene.

- Manage inventory and supply chain to ensure availability of authentic Turkish ingredients.

2. Staff Management:

- Recruit, train, and supervise staff, ensuring they understand the cultural aspects of Turkish hospitality.

- Create a positive work environment and develop team members through training and mentorship.

3. Customer Experience:

- Ensure exceptional customer service and address any complaints or feedback promptly.

- Develop and implement strategies to enhance the dining experience, including themed events or special menus that highlight Turkish culture.

4. Financial Management:

- Monitor budgets, financial performance, and profitability of the restaurant.

- Prepare financial reports and forecasts, making data-driven decisions to improve performance.

5. Cultural Promotion:

- Promote Turkish culture through food, decor, and special events.

- Engage with the community and build relationships to attract a diverse clientele.

6. Marketing and Sales:

- Develop marketing strategies to promote the restaurant, including social media and community outreach.

- Collaborate with local businesses and participate in food festivals to enhance visibility.

Requirements:

- Cultural Knowledge:

- Deep understanding of Turkish cuisine, customs, and hospitality practices.

- Ability to incorporate cultural elements into the restaurant's operations and marketing.

- Language Proficiency:

- Fluent in Turkish (both spoken and written) to communicate effectively with staff, suppliers, and customers.

- English proficiency to interact with the diverse Singaporean clientele.

- Able to work and commit during Weekends and public holidays is a pre-requisite.

- Experience:

- Proven experience in restaurant management, ideally in a multicultural environment.

- Strong leadership skills and experience in managing diverse teams.

- Customer-Focused Attitude:

- Passion for providing excellent customer service and creating memorable dining experiences.

Job Description

1. Whole Shop operation management and reporting to shareholders for monthly sales turnover.
2. Employment management for retaining employees.
3. Planning for the customer management.
4. Planning marketing strategic for new customer cultivation.
5. Hospitality planning for the shop.
6. Instruction hospitalities to all employees.

Requirements

1. Must have minimum 20 years F&B shop working experiences.
2. Must have minimum 20 years F&B shop management experiences.
3. Prefer to have good communication skills.
4. High Japanese language abilities (Speaking, Reading & Writing) are required as the language for reporting to shareholders are all in Japanese languages.
5. Prefer to have hospitality industry experiences.

Marketing Manager Job Description

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts.

To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
• Deploy successful marketing campaigns and own their implementation from ideation to execution
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis

· Produce valuable and engaging content for our website and blog that attracts and converts our target groupsS

· Build strategic relationships and partner with key industry players, agencies and vendors

· Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely

· Oversee and approve marketing material, from website banners to hard copy brochures and case studies

· Measure and report on the performance of marketing campaigns, gain insight and assess against goals

· Analyze consumer behavior and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

· A Bachelor’s degree in marketing, business or any other relevant field

· Sound understanding of marketing fundamentals and tactics

· Creative thinking and problem-solving ability

· Leadership and project management skills

· Knowledge of digital marketing and social media marketing strategies

· Excellent verbal and non-verbal communication skills

· Proficiency with marketing tools and software

· Proficient in marketing research and statistical analysis

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

Assistant Outlet Manager

Duties and Responsibilities

· Oversee and perform the daily operations of the outlet for efficient operations

· Work closely with the Area Manager on strategic business planning and operations

· Develop cost-effective operational plan to achieve the outlet’s goals

· Discuss ideas with the Area Manager to achieve sales targets, assist Area Manager with the implementation of ideas and motivate outlet staff to achieve sales target

· Ensure outlet compliance to all company and authority regulations including but not limited to hygiene, cleanliness and workplace safety guidelines

· Ensure outlet compliance to Company’s regulations such as sales reporting, cash management, marketing displays and inventory controls

· Train and retain outlet staff, provide feedback to the Area Manager on work performance and disciplinary issues

· Monitor outlet staff and advise on disciplinary problems such as tardiness and non-adherence to the company’s standards

· Assist the Area Manager with recruitment and scheduling

· Manage inventory levels and train staff with regard to ordering

· Ensure good and prompt service to satisfy customers' needs

· Represent the company to address customer’s complaints and feedback professionally in-store

· Assist the Area Manager with regard to maintenance issues for respective outlets

· Analyse and resolve problems in a timely and accurate manner

· Develop a positive, efficient and cooperative working environment

· Other ad-hoc duties when required

Job Responsibilities:

• Manage and oversee the daily operations of the accounting department
• Process month and end of year process, cash forecasting, bank reconciliation, revenue and expenditure.variance analysis, fixed asset activity, debt activity, etc.
• Monitor and analyze accounting data and produce financial reports or statements
• Coordinate and complete annual audits and tax matters
• Submit quarterly GST returns
• lmprove systems and procedures and initiate corrective actions
• Assign projects and direct staff to ensure compliance and accuracy
• Meet financial accounting objectives
• Establish and maintain fiscal files and records to document transactions
• Ensure compliance with statutory regulations and reporting standards.

Job Requirements:

• Possess Degree in Finance / Accounting with more than 5 years of related working experience and able to provide Management Account before 2nd of the month
• Possess ACCA accountancy qualification will be an advantage
• Proficient in Microsoft Office tools and SAP system will be an advantageous
• Communication in English and Mandarin
• Working hours 0830 to 1700 (Monday to Friday)

Report to the Project Manager

· Overall in charge of site coordination.

· Lead a team of operation staff in daily operations.

· Manage and oversee the day-to-day construction activities of the project.

· Monitor and control the general workers' deployment on-site.

· Maintain and manage site storage areas for building materials and equipment.

· Maintain site access throughout the construction period.

· Planning ahead to prevent the problem on-site before it occurs, planning the delivery and storage of equipment and materials.

· Ensure progress of work is within budget and timelines as well as quality and safety objectives.

· Control and monitor work progress and resources.

· Monitor and control material wastage.

· In-depth understanding of project specifications, technical details, and construction drawings.

· Carry out work scheduling, material requisition planning, project coordination, and documentation.

· Ensure timely completion and good quality of works & carried out safely and WSHE regulations are complied with.

· Provide proper guidance and training to junior staff.

· Other ad-hoc duties as assigned by the Immediate Supervisor/ Management.

• Strategically plan and manage logistics, warehouse, transportation and customer services
• Direct, optimize and coordinate full order cycle
• Liaise and negotiate with suppliers, manufacturers, retailers and consumers
• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
• Arrange warehouse, catalog goods, plan routes and process shipments
• Resolve any arising problems or complaints
• Supervise, coach and train warehouse workforce
• Meet cost, productivity, accuracy and timeliness targets
• Maintain metrics and analyze data to assess performance and implement improvements
• Comply with laws, regulations and ISO requirements
• Able to work long hours, on shifts including night shifts and must be able to work on weekends and public holidays

- Receive the customer and engage with the customer to understand the customer’s requirement.
- Count the stock daily by managing the record of the opening stock and closing stock in the section allocated.
- Responsible for proper and attractive display of the products at the appropriate counter.
- Maintain safety of jewelry displayed to customers.
- Provide support to the marketing team for potential customer visits and exhibitions.
- Identify potential customers and refer them to the store.

Skills Required :
- Ability to sell
- Self motivated and driven by targets.
- Excellent communication skills
- Customer service skills

Ensure safe food quality, restaurant cleanliness and sanitation, in stock product availability

Ensure day-to-day compliance to operational standards

Inventory control, labor cost, and budget management

Develops and implements local promotional programs

Supervise assigned personnel

Reports to General Manager

Manager, Bancassurance

Job Description

• Plan, develop and manage bancassurance business portfolio with Bank partner(s).
• Identify and develop retail distribution opportunities with Bank partner(s).
• Develop and deliver digital initiatives and innovations to improve customer experience and to support the growth of consumer segments business.
• Ensures business handled is in line with the Company's underwriting guidelines and service standards.
• Ensure compliance with all laws, regulatory provisions and Company policies as are relevant to the role.

Requirements

• Tertiary qualification and/or professional insurance qualifications
• Certificate in General Insurance (BCP/PGI) and Cert HI
• At least 5 years of relevant working experience in partnership development, marketing, or distribution of insurance, banking, financial services.

Experience in managing insurance programs, affinity products or service programs.

• Roles and Responsibilities
• Pre-Production Planning: Attend meetings, schedule rehearsals, and develop production timelines.
• Rehearsals: Oversee rehearsals, take notes on cues and changes, and communicate with the cast and crew.
• Communication: Act as the primary contact between the director, cast, and crew; distribute schedules and notes.
• Technical Coordination: Collaborate with the technical crew on lighting, sound, and set changes; conduct technical rehearsals.
• Performance Management: Manage backstage during performances, call cues, and handle emergencies.
• Health and Safety: Ensure safety protocols are followed and conduct safety briefings.
• Working hours 9pm to 6am may include weekend and public holidays

• Authorize and organize the establishment of major departments and associated senior staff positions
• Select middle managers, directors or other executive staff; delegate the necessary authority to them and create optimum working conditions
• Manage finances or budget
• Develop, implement and analyze budgets
• Lead and co-ordinate teams of data administrators in the development and implementation of data policies, standards and models
• Human resource planning and development

• To lead and monitor the QS team for variation works, progress claim and cost control.
• Assist in contractual and costing matters, ensure compliance with relevant laws.
• Perform and provide supervision to all contractual matter, tendering and procurements procedures (i.e. contracts, cost control, cashflow, project budgeting, project administrations, claims, cost analysis, etc).
• Liaise with Client / Consultant / Sub-contractors / Suppliers on contractual matters including payment claims, change orders, variation orders, extension of time, etc.
• Manage and prepare all contract documentation and agreement, as well as provide support in the drafting of specifications, bills of quantities and other tender requirements
• Advise and resolve requests for equitable adjustment, contract disputes and contract claims
• Oversee the preparation and monitoring of project cost budget, cash-flow cash-flow for project, track changes in design/construction work and adjust budget projections accordingly
• Manage contracts including progress and variation payment claims, change orders, variation orders, extension of time, etc
• Work closely with the project team to ensure timely award and payment of subcontractors and suppliers
• Ensure timely finalization of main and subcontract

Requirement:

• Diploma or Degree in Construction Management/Building /Quantity Surveying
• Minimum 5-years of relevant working experience in the Construction industry.
• Meticulous and systematic individual with positive working attitude
• Possess good analytical skills, & able to work in a dynamic & fast pace environment to meet critical deadline
• Good oral & written communication skills
• Multi-tasking and is able to handle stress

As the key driver of the outlet, he/she will be responsible for leading a team of full-time and part-time service crew and baristas to meet and/or exceed sales revenue, and to deliver a high level of product and service excellence in accordance with the company’s strategic plans.

Job Responsibilities:

• Manage day-to-day operations at the assigned outlet
• Oversee staffing at the outlet including hiring and rostering
• Ensure the consistency and quality of food and beverage products and compliance with SFA regulations at all times
• Conduct regular product and service training and ensure that a high level of service standards at all times
• Manage operating expenses and be accountable for P&L
• Stock management - ordering and storage of products, liaising with internal and external stakeholders
• Respond and manage all customer feedback and enquiries - both online and offline
• Facilitate bookings, events and promotions in alignment with sales and marketing plan
• Any other ad-hoc duties assigned by Management and/or immediate superior

Job Requirements:

• At least 3 years of relevant working experience
• Candidates who possess a Food Hygiene certificate will have an added advantage
• Team player with a good learning attitude and keen interest to develop professionally in specialty coffee industry
• Able to work under pressure in a fast-paced environment
• Strong leadership, self-motivated and good people skills

Job Description :

• Ability to lead the Project Team to achieve excellence in the project.
• Plan and manage project schedule to ensure project completion according to schedule
• Monitor compliance of work with workplace safety and health regulations.
• In charge of safety, quality and environmental matters.
• Carryout investigation of faults and failures.
• Making plans using detailed drawings
• Creating accurate project specifications
• Completing regulatory documents concerning safety issues
• Finishing projects on time and within budget
• Manage few teams of supervisor and coordinators for daily work activities.
• Prepare site record and submit to office in a timely manner.
• Undertake ad-hoc duties as assigned by the management.

Requirements :

• Preferably with class 3 driving license
• At least 10 years of working experience in the related field.
• Willing to work at mutilple job site , 6 days work

Work with the Hiring managers on manpower requests and ensure timely filing of vacancies.

Manage the entire recruitment process, including candidate screening, onboarding, and offboarding. This includes but is not limited to advertising positions, conducting interviews, securing job offers, and managing internship programs.

Administer MOM work pass application, renewal, cancellation, and other related matters.

Participate in continuous improvement initiatives and assist in updating HR policies & procedures, and the staff handbook.

Liaise with external vendors and service contractors for administrative needs.

Plan and coordinate administrative procedures and systems and devise ways to streamline processes

Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

Organize and supervise other office activities.

Ensure operations adhere to policies and regulations

oversees customer service in order to deliver the highest level of service

Produce reports to the Director and other top management personnel on visibility of upcoming revenues

Improving processes by recommending operational changes

Preparing project and productivity reports and ensuring compliance with quality and safety requirements.

Identifying opportunities for future business development and expansion

Perform any other duties and responsibilities as and when assigned by the superior or management.

Position Summary

This position is responsible for leading a team in the management of warehouse operations to achieve the operations key performance index and the required service standards. This may include managing the warehousing and inventory management system, physical distribution operations, implementing logistics technology, customer liaison and relationship, organization development and training.

Responsibilities

• Lead and manage the logistics operations to achieve the operations key performance index and the required service standards.
• Develop operational performance, financial goals, and growth plans through effective solutions development.
• Defines roles and responsibilities, plans for the department’s future needs and operations; counsels employees on performance
• Works collaboratively with client and departmental staff to assure operational effectiveness, adherence to policies and procedures and maximization of flow of all incoming and outgoing material.
• Supervises and develops staff and otherwise carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.
• Ensuring information/knowledge resources can be readily accessed and easily retrieved Manages quality system and continuous process improvement within the facility.
• Defines requirements for operation and ensures the implementation of new strategies and initiatives to effectively meet or exceed requirements & customer expectations.
• Through Lean Warehousing System to implement and monitor improvement programs in cost reduction, quality improvement, safety and best practices across operations.
• Administers and communicates company policies.
• Regularly reviews performance expectations with leadership team. Providing expectations, performance planning, feedback to team members.
• Responsible for the training & development and performance discussions with staff.
• Maintain good working relationships with customers.

Qualifications Summary

Experience:

This position requires at least 8 years of experience in logistics operations management providing overall direction, implementation, and continuous improvement in all phases of logistics solutions.

Education:

Degree in, Logistics, Supply Chain Management or equivalent work experience in the logistics field.

Skills:

Technical Skill Requirements

• Good working knowledge of the following operations areas – domestic distribution, , warehouse management, inventory planning, , transportation management and logistics execution systems..
• This position requires highly developed computer skills, with a focus on MS Office suite products.
• Proven transportation /logistics / supply chain management knowledge
• Strategic thinking ability, proven implementation results
• Superior customer relationship management skills
• Excellent negotiation experience with subcontractors, transporters, & vendors.
• Strong problem solving skills

Behavioral Skill Requirements

• Strong organization leadership
• Excellent Interpersonal skills
• Strong written and oral communications skills
• Ability to re-prioritize workload to support urgent requests from various operations.

_______________________________________

Work location: Sunview Way

We do provide company transport to the nearest MRT station.

Roles & Responsibilities

• Provide management over a portfolio of clients to ensure required filings and submissions to be done by stipulated timeline
• Achieve team and individual budgets, business plans and performance objectives
• Scheduling, Monitor, control, coach, train and develop team members including reviewing of tax computations, GST computations, accounting treatment and preparation of unaudited financial statements in compliance with relevant governing law
• Work with external auditors, resolving any accounting or tax related issues for portfolio of clients
• Prepare and filing XBRL financial statements on behalf of Clients
• Perform other ad-hoc duties as assigned

Requirements

• Recognized Degree in Accountancy or equivalent professional qualification (ACCA, CPA, CA etc.)
• At least 5 years relevant experience with a senior role experience
• Analytical with good inter-personal skills and enjoys challenges
• Good understanding of corporate governance, regulatory compliance and accounting principles
• Proficient in Microsoft Excel (including VLookup and Pivot Table) advantageous
• Proficient in XBRL (eXtensible Business Reporting Language) advantageous

Benefits

• Medical & Dental benefits upon confirmation
• Increased annual leave entitlements and birthday leave
• Birthday Leaves
• Long service award and cash incentive
• Annual salary review & performance bonus
• Company reward incentives
• Quarterly employee engagement activities
• Free snacks and drinks
• Free monthly company arranged lunch & drinks
• Corporate Individual Mobile Scheme Plans
• Training & Development

Job Description

• Lead and prepare tender estimation. Prepare/check quantity taking-off, summarize quantities for each job sequence.

• Source suppliers & sub-contractors. Evaluate quotations. Ensure contractual compliance of tender submission.

• Perform full spectrum of contracts administration including quotation, costing, tenders and contract documentation.

• Work closely with and participate in project meetings with the project manager, finance team and other departments to coordinate the project budget and financial objectives.

• Pre-contract works including studying tender documents and drawings.

• Negotiate terms & conditions for contracts with the Clients, sub-contractors, etc.

• Prepare project cashflow.

• Monitor project expenditures to ensure that they are within the approved budget.

• Draft contracts/ agreements.

• Handle all disputes arises on issues related to contracts from clients / consultants / sub-cons/ partners.

• Manage the resources, budget and staffing of the Department of Construction of the Ministry of Commerce. Supervise the financial planning and monitoring of public works projects.

• Participate in the drafting of the project contract, ensure that the contract terms comply with the requirements of laws and regulations, and clarify the rights and obligations of both parties, especially the key terms such as the scope of the project, quality standards, construction period, payment method and liability for breach of contract.

• Track all project expenses, including labor, materials, and administrative expenses, provide real-time data on project costs, and prepare and update budget reports to keep project managers and stakeholders informed of financial status.

• Support the project team on planning, scheduling and co-ordination of various projects; monitor project progress, cost and cashflow.

• Negotiate for contractual variation, settlement of claims, progress payments and finalizing project accounts.

• Act as the primary point of contact for budget related inquiries and issues within the project team.

• Educate project team members on the importance of budget agreements, expense reporting, and budget compliance to foster team responsibility.

• Other duties as assigned by the management.

Job Requirements:

• Candidate must possess at least a Bachelor's Degree in Civil/Structural Engineering, Building/ Quantity Surveying.

• At least 4 years of working experience in the Construction Site

• Able to work in a team and support the tender manager/project manager in contract administration and cost control.

• On site-experience Marine, Wind Power Project is preferred

• Ensure all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes and best practices
• Purchase materials, plan inventory and oversee warehouse efficiency
• Help the organization’s processes remain legally compliant
• Formulate strategic and operational objectives
• Examine financial data and use them to improve profitability
• Manage budgets and forecasts
• Perform quality controls and monitor production KPIs
• Recruit, train and supervise staff
• Find ways to increase quality of customer service

Job Description

As an Service Manager, you should be able to identify ways to decrease the operational costs, exercise effective management skills and take necessary disciplinary actions to address poor staff performance. Ultimately, a top-performing Manager should be able to achieve exceptional customer service and ensure that customers have a pleasant experience with us.

Duties and Responsiblities

• Oversee one or more outlets and ensure flow of operation

• Plan and train new staffs and providing ongoing training for all staff

• Managing staff’s work schedules

• Monitor stocks inventory and update the Management if the stock is running low

• Conducting regular inspections to ensure proper standards hygiene are maintained

• Ensure customer satisfaction through promoting excellent service

• Maintain quality control for all food served

• Other duties as assigned

Role Specification

• Significant work experience in management and the hospitality industry

• Strong leadership skills

• Excellent organizational skills

• Decisive and critical thinker

• Exceptional customer service skills

The main responsibilities and tasks of this position are listed as, but not limited to the following:

• Assist the Section Head to supervise the front of the house and Club lounge operations.
• In the absence of higher management to make decisions regarding operational problems
• Coordinate and work closely with all departments regarding daily requirements in the Front Office operations.
• Ensure VIP/ Wedding rooms are ready before guests’ arrival.
• Ensure all traces are checked and resolved.
• Ensure the Airlines crews’ keycard is in order.
• To monitor for Travel Agent group arrival
• Ensure all check-in and out procedures are followed.
• Update team members with the latest information.
• Ensure all registration cards are accurate and filled up.
• Always maintain the best relations between management and guests.
• Ensure guests are always given prompt and efficient services by the team.
• Handle all guest complaints professionally, satisfying their needs and safeguarding the Hotel’s interest.
• Ensure all arrival and departure VIPs and Suite guests are taken care of such as rooms are ready with amenities and card, receive and escort guest to room.
• Monitor closely guest’s room folio high balance daily to prevent losses by the Hotel.
• Ensure proper records are maintained and valuable secured in the Front Office Safe Deposit Box
• Responsible for the setting up and updating of the Duty Manager’s Log Entry, Comm Entry and to report all unusual events to the higher management.
• Responsible for all emergency procedures and coordinate closely with the Security Department
• Responsible for all Master Keys and Emergency Key which are strictly for their use only pertaining to operation requirements.
• Liaise with the IT Department on any faults of the system at times of emergency.
• Ensure strict control of the operations of the computer systems and peripherals.
• To perform any other duties that may be assigned by the Management.