Total 16 quality assurance manager job vacancies in Others category in D28 Seletar

• Assist project managers in project implementation, planning, budget coordination, oversee, documentation for all the assigned projects
• To perform site survey, drawing and schedule installation works
• Liaise and coordinate with clients, subcontractor, supplier and building management
• To oversee, monitor and schedule work assignment to worker
• Supervise the site progress including attend meeting
• Ensure service delivery and timely submission of reports for the completed project
• Check and verify the project claim before claim submission
• Maintain and update of inventory record
• Any other ad-hoc duties as assigned

Purpose

Engineering’s role is focused on reassurance, keeping our people and our customers safe, ensuring that in every aspect of our operation we have industry leading performance and that our various fleet programmes are delivering to plan, budget and specification. Engineering’s ambition is to be one of the world’s highest performing, customer centric and progressive engineering teams.

The Engineering Manager ensures the delivery of operational excellence at allocated station(s) to enable our customers with a safe and exceptionally reliable travel experience that supports our brand and business.

Key Responsibilities

CAMO Maintenance is an operational critical section in Engineering Department that delivers a safe, reliable and cost-effective line maintenance service to the company as well as our third party customers in the global network.

The Engineering Manager is accountable for the Engineering budget, operational and commercial performance at allocated station(s) and ensure we deliver our customers with a safe and exceptionally reliable travel experience that supports our brand and business.

Responsible for:

• Manage the day to day engineering operation
• Ensure the maintenance carried out on company and third party aircrafts meet the Company / Customer / Authority’s requirements and standards
• Review and implement local strategies to achieve effective, optimum planning and utilisation of station resources including people, equipment, facilities and aircraft spares
• Manage the availability, serviceability and cleanliness of station ground equipment, vehicles and facilities
• Manage and oversee third party supplier performance (technical, ramp services, de-icing, refueling etc.).
• Supervise and certify aircraft maintenance
• Ensure compliance with local Occupational Health & Safety standards and regulations / guidelines
• Ensure meeting of station productivity, costs, revenue and operating budget targets
• Lead, support and encourage own team to achieve success
• Develop employees with high potential and identify learning opportunities to ensure appropriate training and development and execute succession plans

Requirements:

Academic Qualifications

• Engineering degree or Aircraft Maintenance Licence with appropriate aircraft type endorsement

Knowledge, Skills, Training and Experience

• Minimum 10 years’ experience in aircraft maintenance industry in a certifying engineer or equivalent
• Experience of managing team and deliver high performance
• Solid operational and technical knowledge
• Ability on creating and maintaining a robust safety culture
• Ability to build strong and effective relationships with internal and external stakeholders
• Strong commercial and business acumen

Competencies

• Developing Professional Expertise
• Analysis and Problem Solving
• Planning and Organising
• Continuous Improvement and Innovation
• Communication
• Interpersonal Effectiveness
• Leading and Engaging Teams
• Developing and Recognising Others

We are looking for a Continuing Airworthiness Manager whose responsibilities will include:

• hold full responsibility for the Airworthiness Management of all contracted aircraft as the nominated Airworthiness Postholder
• maintain the company’s processes and procedures in accordance with the company’s Continued Airworthiness Management Expositions (CAME & MCM)
• be the primary liaison to the various Regulatory Authorities with respect to all functions of the CAMO
• work directly with the company Quality Manager to ensure regulatory compliance for all company tasks and processes, and oversee all internal auditing programs
• be the primary contact with the aircraft Owner / Operator for all matters concerning airworthiness
• directly supervise a dedicated group of airworthiness management technical analysts (including remote employees) and provide training to junior analysts
• manage and be responsible for the aircraft technical records - physical and electronic - in accordance with the various Regulatory Authority requirements
• review critical maintenance data including Airworthiness Directives and Technical Bulletins
• review the aircraft electronic records and prepare maintenance projections, including monthly reports for the engineering and operations departments
• obtain and review quotations for the provision of aircraft maintenance

Who you are:

• You should possess a relevant engineering degree or an aircraft maintenance technician qualification with additional education. A relevant engineering degree refers to an engineering degree from aeronautical, mechanical, electrical, electronic, avionic or other studies that are relevant to the maintenance and / or continuing airworthiness of aircraft / aircraft components. This can be replaced by a minimum of ten years of experience covering an appropriate combination of experience in tasks related to aircraft maintenance and / or continuing airworthiness management and / or surveillance of such tasks.
• hold a valid Part 66 B1/B2/C licence, or equivalent,
• 10+ years of relevant working experience in the airworthiness field with a minimum of 5 years at the management level (CAM or Postholder)
• proven ability to manage the aircraft MTS programs including CMP, CAMP, Flightdocs & Traxxall
• proven ability to manage and direct a group of technical analysts
• capable of working with multi-national clients and employees
• self-motivated with the ability to work closely with aircraft engineers and technicians
• excellent computer skills required including MS Excel, MS Word, and Adobe Acrobat

Salary: to be negotiated depending on applicable experience

COMPANY DESCRIPTION

MINDS has been caring for Persons with Intellectual Disabilities (PWIDs) and their families since 1962.

Grounded in the belief that all PWIDs have innate abilities and talents, MINDS is committed to empowering them and enhancing their quality of life, while advocating for greater inclusivity for PWIDs as a nation.

MINDS is today one of the largest charities in Singapore employing more than 850 staff. With the key focus to expand community-based services, improving the employability of PWIDS, strengthening education, and engendering inclusive community living, MINDS offers a holistic range of services and programmes across the PWIDs' lifespan.

These include schools, employment and training development centres, home-based care services and community-based services to cater to the physical, psychological, environmental and social needs of PWIDs. For more information, please visit www.minds.org.sg.

RESPONSIBILITIES

The role of Operations Manager (OM) is to be responsible for the strategic management of the school environment, including estate, facilities, resources (inventories/supplies) and processes, to achieve school's objectives as well as day-to-day operations. The OM also plays a key role in school safety and security, overseeing risk-management, health matters and emergency preparedness processes.

As part of the management team, the OM will also contribute towards organizational decision-making and participate in general executive and non-executive functions that the team undertakes. The role will also include the reviewing and enhancement of systems by harnessing technology to improve productivity and efficiency.

The OM is also required to supervise and manage a team of cleaners and/or general workers.

The School aims to support students with intellectual disability including those with Autism Spectrum Disorder (ASD) from ages 7 through 18. Our staff are key in supporting our students towards becoming independent adults and community contributors.

Estate/Facilities Management:

• Execution of medium to long term (e.g. 3 years) localised facility planning and forecasting to develop the facility improvement roadmap for the school (including moving of school etc.)
• Forecast needs arising from the improvement, maintenance and upkeep of the school facilities on a yearly basis (eg budgeting for facilities management, maintenance & upgrading)
• Manage maintenance and improvement projects, check, renew and prepare maintenance contracts for works and supplies.
• Regularly check the premises for damages and ensure cleanliness and a safe learning environment.
• Liaise with relevant stakeholders (e.g. MINDS HQ, MOE, SLA, BCA etc) to manage physical / technological infrastructure improvement and facilities maintenance works
• Documentation of building plans, school design, generic manuals, warranties project handing-over etc.
• Manage fault reporting and ensuring close follow up with term contractors
• Manage school facilities booking and evaluate to optimize use
• Management of access and attendance electronic systems
• Carry out joint spot-checks with NEA on cleanliness of the school and proper maintenance of anti-mosquito regimes
• Provide inputs for Risk Assessment and Management for Term Contractors
• Any other duties assigned by Reporting Officer.

School Safety and Security:

• Be part of the School Safety Committee as the School Safety and Security Liaison Officer, overseeing school safety and emergency preparedness to ensure the safety of all in the event of emergencies and heightened health and safety risk situations
• Manage all SOPs for emergency preparation, readiness and response
• Work closely with MOE's School Safety & Emergency Preparedness Department
• Conduct Safety, Security and Emergency Preparedness audits, including internal and external exercises
• Perform the role of Fire Safety Manager to assist and advise school leaders on fire safety measures in accordance to the Fire Safety Act.
• Ensure proper maintenance of fire equipment and update of escape routes maps
• Oversee all risk-assessment (RAMS) for school programmes
• Inducting staff on safety, security and emergency matters
• Liaise with external regulatory organisations (e.g. NEA, LTA, Traffic Police, SPF) for Safety, Security and Emergency Preparedness
• Oversee the security of school during movement of visitors and contractors in school, daily access control and vehicle traffic, car parking arrangement and conduct security check
• Ensure regular maintenance of security systems, CCTVs, fire alarms and operations check with security agencies
• Ensure proper maintenance and update of first aid kits

Support for Student Safety:

• Work with school leaders, teachers and social workers to manage students at risk (eg accompany social workers for home visits, accompany student to seek emergency medical treatment) when necessary
• Assist with discipline / behaviour regulation and maintenance of order of students for safety

Management of Assets, Resources / Supplies:

• Ensure physical sighting and tagging of all fixed asset
• Manage the procurement, maintenance and condemnation of fixed asset
• Ensure proper inventory management procedures.
• Ensure the maintenance and security of LAN room
• Ensure the maintenance and security of storage of IT equipment, furniture store, PE equipment and all fixed assets
• Oversee and ensure adequate office supplies and furniture for the school.
• Any other duties assigned by Reporting Officer.

Management of Vendors:

• Manage long-term vendors, eg Canteen operator, school-bus transport operator, school-uniform supplier
• Manage term contractors
• Assessment of term contractors and provide feedback to MINDS Procurement
• Provide support for canteen operations

Staff Management:

• Supervise and manage school operations supportive staff, eg General Workers and contract-cleaners
• Supervise and manage school para-staff, eg security officers
• Provide coaching, support and mentorship for General Workers
• Prepare and review reports
• Any other duties assigned by Reporting Officer

• Degree in any relevant discipline / Diploma in safety or operations management
• At least 3 years of relevant management /operations/safety / leadership experience will be an advantage
• Strong interpersonal, organisation and communication skills, as well as the ability to lead and work well in teams.
• Good organisational and people management skills
• Exposure in community care sector is an added advantage

Position Overview:

The Operations Manager is responsible for the overall strategic management and execution of core operational functions within the company. This includes leadership over Trip Support, Medical Evacuation Sales and Operations, Aircraft Owner Accounts, Crew Logistics, and the coordination of suppliers and vendors. The Operations Executive will ensure that the company's services meet the highest standards of efficiency, safety, and client satisfaction, while maintaining compliance with regulatory requirements and optimizing cost-efficiency.

Key Responsibilities:

1. Strategic Management of Trip Support Functions

• Oversee the planning and coordination of flight operations, including route planning, overflight permits, ground handling, and fuelling.
• Ensure seamless execution of client trips by maintaining close communication with internal teams and external service providers.
• Monitor regulatory updates in international aviation to ensure compliance

1. Medical Evacuation Sales and Operations

• Lead and manage the Medical Evacuation (Medevac) division, ensuring rapid response capabilities and adherence to medical and aviation protocols.
• Establish partnerships with hospitals, insurance companies, and other service providers.
• Oversee pricing strategies and service level agreements (SLAs) for MedEvac operations.

1. Management of Aircraft Owner Accounts

• Serve as the primary point of contact for aircraft owners, ensuring client satisfaction and operational transparency.
• Manage aircraft scheduling, utilization, and financial performance of owned aircraft.
• Conduct regular reviews of aircraft maintenance status and liaise with technical teams for upkeep and service.

1. Crew Logistics

• Oversee the coordination and management of all crew-related logistics, including commercial positioning flights, accommodation, and catering.
• Ensure efficient crew rostering and duty time management in compliance with regulatory standards.
• Manage relationships with vendors providing crew services such as transportation and lodging.

1. Executive Coordination and Vendor Management

• Lead the selection, negotiation, and management of contracts with key suppliers and vendors, including handling, catering, fuel, and other critical operational services.
• Develop and maintain strategic relationships with suppliers to ensure service continuity and cost-effectiveness.
• Oversee the procurement process and ensure it aligns with company standards and budget constraints.

1. Safety and Compliance

• Ensure that all operations are conducted in accordance with international and domestic aviation safety regulations.
• Maintain strong working relationships with aviation regulatory bodies and ensure that safety audits and compliance checks are conducted regularly.
• Implement and monitor a robust safety management system (SMS) across all operations.

1. Budget and Cost Control

• Develop and oversee the operations budget, ensuring that all functions operate within budgetary constraints.
• Conduct regular financial reviews to identify cost-saving opportunities without compromising service quality or safety.
• Monitor expenditure on vendors and service providers, ensuring that financial objectives are met.

1. Team Leadership and Development

• Lead, mentor, and develop a high-performing operations team, ensuring alignment with company goals and operational excellence.
• Foster a culture of continuous improvement, identifying areas for process optimization and innovation.
• Facilitate training and professional development opportunities for team members.

1. Crisis Management and Problem Resolution

• Act as the point of escalation for operational challenges, resolving issues related to trip disruptions, client concerns, or vendor service failures.
• Oversee the development and execution of contingency plans to manage disruptions, ensuring minimal impact on clients and operations.
• Lead emergency response coordination in the event of operational crises.

1. Reporting and Performance Metrics

• Develop and monitor key performance indicators (KPIs) related to operations, trip support, vendor performance, and client satisfaction.
• Provide regular reports to the executive leadership team on operational performance, including recommendations for improvement.
• Ensure that data analytics are used effectively to enhance decision-making and operational efficiencies.

Working Conditions:

• Full-time position, typically Monday to Friday, with occasional overtime as needed.
• Office-based with occasional site visits as required.

Required Skills and Qualifications:

• Extensive experience in aviation operations, preferably within the private jet or corporate aviation sector.
• Strong understanding of international aviation regulations, safety protocols, and best practices.
• Proven experience in vendor management, contract negotiation, and strategic supplier relationships.
• Exceptional leadership, communication, and problem-solving skills.
• Strong financial acumen with experience managing budgets and cost control.
• Ability to thrive in high-pressure environments and manage multiple tasks simultaneously.

Min 9 years working experience

Able to work independantly and advise haircare with customer

Able to speak basic Chinese and English

Must know how to design hair color and hair style for customer

Able to do basic hair extension and make up

Familiar with using Shiseido and Goldwell hair products

Able to plan and manager an outlet independantly.

Basic Pay: $3200

Commission:10%

Job Objectives

The Contracts Manager will be part of a small, global and highly specialized contracts team within Satair. The main focus of this position will be on the business of Satair in the Asia Pacific region and will support Satair contracts related to products and services in close collaboration with all relevant stakeholders. In addition, the position is aimed to support the other, regular activity of the Satair contracts team by supporting any contract-related activity, e.g. drafting and updating contractual templates, supporting the evolution of Satair’s Terms & Conditions, improving our processes or participating in other projects.

The position will be located in Singapore and requires the ability to travel for work, mainly within Asia-Pacific and exceptionally also to Europe.

Job Responsibilities

• Build, draft, negotiate, approve and manage any commercial downstream contracts for Satair Pte Ltd and for the rest of the Satair organisation (including Airbus S.A.S.) in compliance with our processes and policies and while minimizing our risks
• Manage contract lifecycle, from the internal validation and archiving to the implementation and follow-up, as e.g. amendments, renewal and termination, as well as disputes
• Harmonize the contracting experience of our customers across sites and entities (Airbus vs Satair)
• Support the Satair contracts team in managing commercial policies of Satair and Airbus Services
• Assist internal stakeholders in the Satair organisation (acting on behalf of Satair entities for distribution business and acting on behalf of Airbus for Airbus parts) and Airbus (Customer Support Directors, Supplier Management etc) by providing guidance and ensuring compliance on contractual topics
• Support Airbus Aircraft Sales and Services Campaigns by providing negotiation guidance on material-related topics and balancing risk and opportunities
• Drive the digitalization of general contracts lifecycle management within Satair

Job Requirements

• At least 3 years of experience in an international commercial contracting or legal environment, or another relevant role
• At least 2 years of experience in drafting and/or negotiating commercial contracts in English or equivalent experience.
• Understanding of English law with regards to commercial contracts, understanding of Chinese law would be a plus
• Preferably a degree in Law, Business, Finance, (Aerospace) Engineering or equivalent
• Ideally a high degree of aviation business understanding
• Excellent oral and written communication and interpersonal skills in English and proficiency in Mandarin will be a plus
• Customer minded with a strong intercultural understanding
• Diplomacy, negotiation and persuasion skills
• Strong stakeholder and relationship management
• Able to reach agreements on a non-confrontational win-win basis
• Team player
• Positive attitude
• Ability to participate and contribute to transversal, international projects and company targets
• Able to work in a self-directed, autonomous mode with minimal supervision
• Professional level of discretion, keeping confidentiality of contractual matters
• Solid skills in Microsoft Office, Google Workspace are a plus

Job Description & Requirements

Desktop Support: Provide primary support for Windows Operating System, Mobile Device Management, infrastructure, video conferencing systems, and Microsoft Teams.

On-Call Support: Serve as the point of contact for all site-based IT requirements on a 24x7 basis, including handling off-hours emergency issues as required.

Technical Troubleshooting: Perform technical troubleshooting, data gathering, and GAP analysis for issues impacting end users locally.

Process Consistency: Ensure that consistent processes, procedures, and technologies are utilized across the enterprise environment.

Collaboration: Work closely with Application and System Services team leads and managers to follow and execute directives.

Knowledge Management: Document recurring issues in the Knowledge Base and maintain detailed records of case status, tasks, and work completed in the ITSM system.

Incident Management: Follow the company’s critical incident process to manage and resolve issues efficiently.

Staging Tasks: Perform basic staging tasks such as assembling computer components, imaging/copying hard drives, asset tagging, and repackaging equipment.

Inventory Management: Work with Field Service/Project teams to ensure proper equipment allocation for work orders and maintain inventory controls over tools.

Reporting: Provide reports supporting asset inventory using Excel and other tables as needed. Gather data and analyze activities that impact the value, cost, and risk of asset life cycles.

Application Support: Provide support for business applications and ensure a smooth user experience.

• Lead the Cleaning team to ensure there is a positive, motivational, supportive working environment.
• Ensure advanced planning of all cleaning operations including periodic tasks with clear schedules and sign off of all duties and tasks complete.
• A focus on training and development of the team to establish good working practices with a vision and focus on both cleaning operation and creating meaningful positive customer experience interactions.
• Provide professional support to the busines in service-related matters and all contractual matters.
• Ensure high standards are always achieved, being flexible to meet the changing operational needs on a continual basis and to suggest new initiatives to ensure continuous improvement and best practice are continually delivered.
• Take full ownership and manage to conclusion all cleaning feedbacks or complaints.
• Manage inventory of cleaning materials and equipments.
• Responsible for staff performance & discipline.
• Tabulate worker OT and submit to HR monthly.
• Prepare and compile monthly reports to relevant clients.
• Prepare new staff on-boarding and off-boarding.

COMPANY DESCRIPTION

MINDS has been caring for Persons with Intellectual Disabilities (PWIDs) and their families since 1962.

Grounded in the belief that all PWIDs have innate abilities and talents, MINDS is committed to empowering them and enhancing their quality of life, while advocating for greater inclusivity for PWIDs as a nation.

MINDS is today one of the largest charities in Singapore employing more than 850 staff. With the key focus to expand community-based services, improving the employability of PWIDS, strengthening education, and engendering inclusive community living, MINDS offers a holistic range of services and programmes across the PWIDs' lifespan.

These include schools, employment and training development centres, home-based care services and community-based services to cater to the physical, psychological, environmental and social needs of PWIDs. For more information, please visit www.minds.org.sg.

RESPONSIBILITIES

The role of Operations Manager (OM) is to be responsible for the strategic management of the school environment, including estate, facilities, resources (inventories/supplies) and processes, to achieve school's objectives as well as day-to-day operations. The OM also plays a key role in school safety and security, overseeing risk-management, health matters and emergency preparedness processes.

As part of the management team, the OM will also contribute towards organizational decision-making and participate in general executive and non-executive functions that the team undertakes. The role will also include the reviewing and enhancement of systems by harnessing technology to improve productivity and efficiency.

The OM is also required to supervise and manage a team of cleaners and/or general workers.

The School aims to support students with intellectual disability including those with Autism Spectrum Disorder (ASD) from ages 7 through 18. Our staff are key in supporting our students towards becoming independent adults and community contributors.

Estate/Facilities Management:

• Execution of medium to long term (e.g. 3 years) localised facility planning and forecasting to develop the facility improvement roadmap for the school (including moving of school etc.)
• Forecast needs arising from the improvement, maintenance and upkeep of the school facilities on a yearly basis (eg budgeting for facilities management, maintenance & upgrading)
• Manage maintenance and improvement projects, check, renew and prepare maintenance contracts for works and supplies.
• Regularly check the premises for damages and ensure cleanliness and a safe learning environment.
• Liaise with relevant stakeholders (e.g. MINDS HQ, MOE, SLA, BCA etc) to manage physical / technological infrastructure improvement and facilities maintenance works
• Documentation of building plans, school design, generic manuals, warranties project handing-over etc.
• Manage fault reporting and ensuring close follow up with term contractors
• Manage school facilities booking and evaluate to optimize use
• Management of access and attendance electronic systems
• Carry out joint spot-checks with NEA on cleanliness of the school and proper maintenance of anti-mosquito regimes
• Provide inputs for Risk Assessment and Management for Term Contractors
• Any other duties assigned by Reporting Officer.

School Safety and Security:

• Be part of the School Safety Committee as the School Safety and Security Liaison Officer, overseeing school safety and emergency preparedness to ensure the safety of all in the event of emergencies and heightened health and safety risk situations
• Manage all SOPs for emergency preparation, readiness and response
• Work closely with MOE's School Safety & Emergency Preparedness Department
• Conduct Safety, Security and Emergency Preparedness audits, including internal and external exercises
• Perform the role of Fire Safety Manager to assist and advise school leaders on fire safety measures in accordance to the Fire Safety Act.
• Ensure proper maintenance of fire equipment and update of escape routes maps
• Oversee all risk-assessment (RAMS) for school programmes
• Inducting staff on safety, security and emergency matters
• Liaise with external regulatory organisations (e.g. NEA, LTA, Traffic Police, SPF) for Safety, Security and Emergency Preparedness
• Oversee the security of school during movement of visitors and contractors in school, daily access control and vehicle traffic, car parking arrangement and conduct security check
• Ensure regular maintenance of security systems, CCTVs, fire alarms and operations check with security agencies
• Ensure proper maintenance and update of first aid kits

Support for Student Safety:

• Work with school leaders, teachers and social workers to manage students at risk (eg accompany social workers for home visits, accompany student to seek emergency medical treatment) when necessary
• Assist with discipline / behaviour regulation and maintenance of order of students for safety

Management of Assets, Resources / Supplies:

• Ensure physical sighting and tagging of all fixed asset
• Manage the procurement, maintenance and condemnation of fixed asset
• Ensure proper inventory management procedures.
• Ensure the maintenance and security of LAN room
• Ensure the maintenance and security of storage of IT equipment, furniture store, PE equipment and all fixed assets
• Oversee and ensure adequate office supplies and furniture for the school.
• Any other duties assigned by Reporting Officer.

Management of Vendors:

• Manage long-term vendors, eg Canteen operator, school-bus transport operator, school-uniform supplier
• Manage term contractors
• Assessment of term contractors and provide feedback to MINDS Procurement
• Provide support for canteen operations

Staff Management:

• Supervise and manage school operations supportive staff, eg General Workers and contract-cleaners
• Supervise and manage school para-staff, eg security officers
• Provide coaching, support and mentorship for General Workers
• Prepare and review reports
• Any other duties assigned by Reporting Officer

• Degree in any relevant discipline / Diploma in safety or operations management
• At least 3 years of relevant management /operations/safety / leadership experience will be an advantage
• Strong interpersonal, organisation and communication skills, as well as the ability to lead and work well in teams.
• Good organisational and people management skills
• Exposure in community care sector is an added advantage

Benefits & Location

Working location: Ubi Techpark

Working hours: 8.30am to 6pm (Monday to Friday)

AWS, Career Progression

Benefits:

• Profit Sharing
• Medical Coverage
• Corporate Discounts for Hotels and Laptops purchase

Responsibilities

• Ensure all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes and best practices
• Manage materials, plan inventory and oversee warehouse efficiency
• Help the organization’s processes remain legally compliant
• Formulate strategic and operational objectives
• Manage budgets and forecasts
• Perform quality controls and monitor production KPIs
• Recruit, train and supervise staff
• Find ways to increase quality of customer service
• Seek continuous improvement opportunities.
• Foster a culture of best practices and staff motivation.
• Interacting and act as a bridge for communicating and communication for both levels up and across all departments and division
• Monthly, quarterly, half-yearly and annual reporting and projection planning / presentation.
• Handle other duties as required.

Requirements

• Proven work experience as Operations Manager or similar role
• Knowledge of organizational effectiveness and operations management
• Good interpersonal and communication skills, particularly attuned to working well with others.
• Responsible, goal oriented
• Outstanding organisational skills

• Monitor cleaning operations to ensure quality service delivery.
• Provide on the job training and coach staff to meet the contractual requirements.
• Ensure environment and premises are maintained at high hygiene standards.
• Ensure cleaning teams adhere to safety measures during cleaning operations.
• To ensure all daily and periodic cleaning works are carry out as per schedule.
• Responsible to inspect job site for proper cleaning.
• Resolve on-site operational issues.
• Respond to customer complaints / feedback with fast action.
• Controlling the monthly order budget and keep good maintenance of machinery and equipment.
• Other work duties assigned by superiors.

Job Description

- To manage and lead the CCA Department.

- To strategise and plan the various activities for the students in the SYFC CCA Programme.

- To ensure the SYFC resources are safely and efficiently utilised in line with the SYFC CCA objectives.

- To review continually the SYFC CCA Programme to ensure relevance with changes in the education system.

- To liaise with school principals, teachers, and aviation executives/liaisons on all aspects of planning of school SYFC CCA curriculum.

- To promote, develop, and advance aeromodelling activities (inclusing publicity and engagement efforts of SYFC CCA) in Singapore amongst the youth.

- To be conversant in business writing, not limited to the drafting of approval papers, preparation of reports and minutes writing.

- To review policies and provide guidance on club related matters as part of the SYFC Management Team.

- To carry out secondary duties as assigned.

Job Requirements

- Candidate must possess at least a Diploma or Degree, preferably in Business, other relevant fields or equivalent.

- At least three years of managerial or instructional experience preferred.

- Experience in aeromodelling will be an added advantage.

- Team player with good communication and interpersonal skills.

Other Information

- Five-day work week (Tue to Sat, 8am to 5pm). Non workday and Rest Day on Sun and Mon.

- Uniform (polo-tee) provided

- Work location at SYFC (Seletar area)

Responsibilities

• Manage the day-to-day operations needs of the Taekwondo School
• Managing students records/ attendance, create invoices and manage payments.
• Attend to students’/ parents’ queries via telephone, online and physically
• Oversee school schedule, arrange for trial, 1-1 sessions and special events / projects such as competitions.
• Able to create simple marketing materials to promote school activities
• Perform other ops/ admin duties as required to support the running of the school

Requirements

• More than 1 years of experience in running similar admin/ ops/ customer service duties in a gym, school, related institutions in preferred
• Entry level candidate welcome.
• Negotiable salary.

Job Title: Deputy Dormitory Manager

Accountability: Operations Director

Working Hours: 44 hrs a week

Responsibilities:

1. Manage the reports on performance and operation of dormitory, projects, facilities, system, and equipment.
2. Coordinate and liaise with cross-functional departments to effectively manage processes associated with the operation and maintenance of the Company’s facilities and purchase.
3. Review the performance and services at the dormitory on a regular basis, recommending improvement on the workflows and processes.
4. Identify potential issues and risks to prevent and mitigate any disruption to the overall operations of the dormitory.
5. Liaison and maintain good rapport with the local government agencies, such as Police, Singapore Civil Defense Force, Ministry of Manpower, BCA, etc.
6. Regular operation status update to the management.
7. Plan, control, and review departmental budget.
8. Approving Authorities: Department staff leave.
9. Any other duties assigned by Operations Directors and Senior Management.

Requirements:

1. Diploma, PLRD + FSM or
2. N Level with 5 years Dormitory Operations related experience

Soft Skills:

1. Should possess effective communication between different stakeholders
2. Good customer/resident's service
3. Must be able to enhance teamwork among his department
4. Must be confident to carry out his leadership role
5. Must be able to collaborate with the other departments
6. Must have the drive to set and achieve goals
7. Must be able to empower, train, coach and mentor his team

Benefits:

• Outpatient Medical / Dental Benefit
• Hospital & Surgical Insurance Coverage
• Personal Accident Insurance Coverage
• Free Annual Basic Health Screening
• Birthday Leave
• 13th Month Pay (AWS)
• Performance Bonus
• Training Sessions

Position Summary: As a Restaurant Manager for our Chinese restaurant, you will be responsible for overseeing all aspects of restaurant operations, ensuring the highest level of customer satisfaction, and managing a team of staff members. This role requires a commitment to working on weekends and public holidays to maintain smooth restaurant operations during peak periods.

Key Responsibilities:

1. Operational Management:

· Ensure the smooth day-to-day operations of the restaurant.

· Oversee staff scheduling, including weekend and public holiday shifts.

· Monitor and maintain high standards of food quality, service, and cleanliness.

· Manage inventory levels and order supplies as needed.

2. Customer Service:

· Provide excellent customer service and ensure a positive dining experience for all guests.

· Address customer feedback and concerns promptly and professionally.

· Train and supervise staff to deliver outstanding service.

3. Staff Management:

· Recruit, train, and develop restaurant staff, including servers, kitchen staff, and support staff.

· Conduct regular performance evaluations and provide coaching and feedback.

· Create and maintain a positive and motivated work environment.

4. Financial Management:

· Monitor and manage restaurant expenses, including labor and food costs.

· Prepare and manage budgets, financial reports, and forecasts.

· Implement strategies to increase revenue and profitability.

5. Menu and Quality Control:

· Collaborate with the chef to develop and update the restaurant's menu.

· Ensure consistency in food quality, presentation, and portion sizes.

· Conduct regular quality checks and address any issues promptly.

6. Health and Safety:

· Ensure compliance with all health and safety regulations and food safety standards.

· Conduct regular inspections to maintain a safe and clean dining environment.

· Train staff on safety protocols.

7. Marketing and Promotion:

· Develop and execute marketing strategies to attract and retain customers.

· Plan and organize special events, promotions, and marketing initiatives.

· Engage with the local community to build the restaurant's reputation.

8. Administrative Tasks:

· Handle administrative duties, including payroll processing, record-keeping, and reporting.

· Manage reservations, customer inquiries, and booking arrangements.

· Maintain accurate records of sales and expenses.

Qualifications:

· Proven experience as a Restaurant Manager, preferably in a Chinese restaurant or a similar dining establishment.

· Strong leadership and interpersonal skills.

· Excellent problem-solving abilities and the ability to handle challenging situations calmly and professionally.

· Familiarity with restaurant management software and financial tools.

· A passion for delivering exceptional customer service.

· Flexibility to work on weekends and public holidays as needed to support restaurant operations.

EA License ID :18C9520

EA Registration ID :R1765753