Total 10,586 quality assurance manager job vacancies in Others category in Singapore

Job Responsibilities

• Ensure the smooth running of day to day tasks.
• Review & analyse daily operational productivity and improve processes and systems.
• Manage annual operational budget to meet sales capacity.
• Manage manpower and the quality of the human resources to meet sales expectations.
• Sourcing and negotiating with sub contractors or vendors.
• Review SOPs and implement best practices.
• Oversee the training requirements & procedures.
• Oversee the well-being & morale of all the workers.
• Assist Business Development in developing prototypes or value add to existing products and solutions.

Job Requirements

• Candidate must possess a relevant Degree
• At least 3 years work experience in a related position.
• The ability to analyse reports and improve productivity.
• Strong technical skills to provide solutions to site and project issues.
• Versatile with good problem solving skills.
• The ability to communicate with different level of workers effectively and efficiently.
• Experience in construction, production, engineering is an advantage.

Job Responsibilities:

• Establish BIM implementation strategy, requirements, process, workflow and needs for construction projects.
• Optimise design and downstream construction processes through the implementation of BIM and VDC concepts beyond 3-D modelling and conflict resolution.
• Plan, manage and maintain the 3-D BIM data and complexity of content to meet project deliverable requirements.
• Embrace a holistic approach and strategically plan for BIM execution in green building projects.
• Manage all drawings (e.g. Shop drawings, Layout Plans drawings and As-Built drawings) with all respective trades (e.g. Architectural, Structural, MEP and Specialist Sub-contractors works), as well as to resolve all design issues and de-conflict clashes in BIM drawings.
• Lead and support the projects’ BIM Team(s) including managing of sub-contractors’ BIM Team(s).
• Attend and chair design technical meetings with Clients, Consultants and Sub-contractors.
• Engage project teams to innovate and leverage advanced tools to solve project problems.
• Assist the QS department in variation order claims related to design changes.
• Develop a training program for design managers and engineers to improve the use of BIM authoring tools.
• Any other duties that may be assigned.

Requirements:

• Degree / Master in Architecture / Engineering / Construction or relevant field.
• Minimum 10 years of local working experience in the related field with at least 6 years of hands-on experience in handling BIM projects.
• Trained and proficient in AutoCAD, Revit / BIM software in Architectural / Structural / MEP and other visualization and simulation applications.
• Experience in implementing the BIM adoption of design authoring and collaboration technology tools in construction projects.
• Good understanding of the Singapore Construction Industry regulations (e.g. Building code, BCA, URA and LTA).
• Experience in leading a BIM Team in Shop drawing production, coordination and document control.
• A positive team leader with good judgment, prompt decision-making abilities and ability to meet tight deadlines.
• Solid organizational skills including attention to detail and multi-tasking skills.
• Excellent written and verbal communication skills.
• Candidate with knowledge in Specialist trade works (e.g. Curtainwall, Stone and Interior Design works) will be an added advantage.

Responsibilities:

* Coordinating daily management operations

* Delivering superior food and beverage service and maximizing customer satisfaction

* Responding efficiently and accurately to restaurant customer complaints

* Organize and supervise shifts

* Appraise staff performance and provide feedback to improve productivity

* Estimate future needs for goods, kitchen utensils and cleaning products

* Able to work night shift

Requirements：

* Proven work experience or similar role

* Proven customer service experience as a manager

* Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff

* Strong leadership, motivational and people skills

* Acute financial management skills

• Investigating and resolving production issues related to Oracle Tuxedo middleware platform
• Troubleshooting technical issues reported by customers
• Developing scripts for verifying the correct operation of integrations
• Performing data imports/exports and maintenance of third-party integrations
• Designing and developing distributed applications using Oracle Tuxedo middleware platform
• Writing efficient, scalable, and reliable code in programming languages such as C, C++, Java, or COBOL to implement application logic
• Configuring and managing the Oracle Tuxedo environment, including setting up application servers, managing resources, and optimizing performance
• Collaborating with cross-functional teams, including business analysts, system administrators, and database administrators, to gather requirements, design application architecture, and ensure seamless integration
• Developing and maintaining documentation for applications, including code comments, technical specifications, and system configurations
• Performing unit testing, debugging, and troubleshooting to ensure the applications meet functional and performance requirements
• Conducting performance tuning and optimization of Oracle Tuxedo applications
• Keeping up to date with the latest Oracle Tuxedo platform updates, technologies, and best practices in distributed application development
• Providing technical support and guidance to other team members and stakeholders
• Participating in code reviews and ensuring adherence to coding standards and software development best practices
• Bachelor's degree in Computer Science, Software Engineering, or a related field
• Proven experience in developing distributed applications using Oracle Tuxedo middleware platform
• Strong proficiency in programming languages such as C, C++, Java, or COBOL
• Familiarity with middleware concepts, distributed computing, and service-oriented architecture (SOA)
• Experience in performance tuning and optimization of Oracle Tuxedo applications
• Knowledge of database systems and SQL
• Excellent problem-solving and debugging skills
• Strong communication and teamwork skills
• Ability to work independently and manage multiple priorities in a dynamic, deadline-driven environment

NASHPRO Corporation Pte Ltd is a leading company in the International Trade of Textile Chemicals and Equipment sector, providing innovative solutions to its customers in the south and south east Asia region. We are committed to fostering a culture of excellence, collaboration, and continuous improvement. As we expand, we are seeking a highly skilled and motivated Senior Manager to join our dynamic team in Singapore.

Job Description:

We are looking for a results-driven Senior Manager to lead and manage our operations including finance and marketing to achieve strategic business objectives. The ideal candidate will have extensive experience in managing cross-functional teams, driving operational efficiency, and implementing best practices to ensure the success of our business.

Key Responsibilities:

- Develop and execute strategic plans to meet business objectives and key performance indicators (KPIs).

- Collaborate with senior leadership to define business goals and drive company-wide initiatives.

- Oversee the execution of day-to-day operations, ensuring high-quality delivery and compliance with industry standards.

- Monitor financial performance, manage budgets, and allocate resources effectively.

- Drive continuous improvement through process optimization and innovation.

- Build and maintain relationships with key stakeholders, both internal and external.

- Stay abreast of industry trends and competitive landscape, providing recommendations for growth opportunities.

Requirements:

Bachelor's degree in Business Administration, Finance or Engineering. A Master’s degree is a plus.

Minimum of 10 years of relevant experience in a leadership or management role.

Proven track record of successfully managing teams and driving organizational performance.

Strong analytical and problem-solving skills with the ability to make data-driven decisions.

Excellent communication, interpersonal, and negotiation skills.

Demonstrated ability to manage multiple projects and priorities in a fast-paced environment.

Strong leadership and change management experience.

Why Join Us?

Competitive salary and performance-based incentives.

Professional development and career growth opportunities.

Flexible working arrangements and a supportive work environment.

How to Apply:

Interested candidates are invited to submit their updated resume and cover letter to online portal by 17 Jan. 2025.

We thank all applicants for their interest. Only shortlisted candidates will be contacted for an interview.

• Oversee all staff, budgets and day-to-day operations of the local business unit
• Formulate overall strategy, manage people, establish policies/processes and set goals for growth
• Develop our people professionally, ensuring productivity and achieving sustainable profitability that help the company grow and thrive
• Direct the employee assessment process
• Prepare and present regular reports for upper management
• Ensure staff follows health and safety regulations

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• · Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Creating and managing team schedules. In some cases, organizations have set hours for their entire workforce

Reporting to HR and senior management. Manager serve as a bridge between upper management and other employees

Bridge as an intermediate between client and company top management, and explain client needs to employee

Roles & Responsibilities

General Manager Job Description Template

We are looking for a self-motivated and results-driven general manager to direct and manage our organization's business activities and to develop and implement effective business strategies and programs.The successful candidate for this role should possess excellent communication skills, superior knowledge of business functions, exceptional budgeting, and finance skills, and strong leadership qualities.

General Manager Responsibilities

· Oversee day-to-day operations, assign weekly performance goals and ensure their completion, and accomplish your own goals

· Recruit, onboard, and train high-performing employees to achieve objectives for sales, profitability, and market share

· Develop strategic plan for optimized productivity

· Review and improve organizational effectiveness by developing processes, overseeing employees, establishing a highly motivational work environment, and implementing innovative changes

· Adhere to company standards for excellence and quality

· Seek out opportunities for expansion and growth by developing new business relationships

· Provide guidance and feedback to help others strengthen specific knowledge/skill areas

· Maintain project timelines to ensure tasks are accomplished effectively

· Develop, implement, and maintain budgetary and resource allocation plans

· Delegate responsibilities to the best-qualified employees and enforce all policies, procedures, standards, specifications, guidelines, training programs, and cultural values

· Resolve internal staff conflicts efficiently and to the mutual benefit of all involved

General Manager Required skills and qualifications

• Degree in business management or any related field.
• Good knowledge of different business functions
• Proven success in a managerial role
• Strong decision-making ability
• Excellent communication, collaboration, and delegation skills
• Proven ability to develop and achieve financial plans
• Ability to motivate and lead employees, and hold them accountable
• Strong working knowledge of operational procedures
• Meticulous attention to detail.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Job Purpose:

We are seeking a highly skilled and experienced Project Manager to oversee the successful planning, execution, and completion of M&E EPC and EPCM projects. The Project Manager will be responsible for managing all aspects of the project lifecycle, including scope, schedule, budget, and quality control. The ideal candidate will have a strong background in mechanical & electrical engineering and cleanroom construction with a proven track record of delivering complex projects on time and within budget.

Key Responsibilities:

1. Project Planning and Execution:

• Lead the end-to-end management of M&E EPC and EPCM projects, ensuring that all project objectives are met in accordance with contractual agreements and company standards.
  • Develop comprehensive project plans, including scope definition, timelines, resource allocation, risk assessments, and budget estimates.
  • Ensure effective coordination and management of engineering, procurement, construction, and commissioning activities.
  • Monitor and control project progress, implementing corrective actions when necessary to keep the project on track.

2. Budget and Cost Management:

• Manage project budgets, ensuring that all financial targets are met and that costs are controlled.
• Prepare and review financial reports, tracking expenditures, forecasts, and project profitability.
• Ensure effective cost management strategies to optimize project efficiency and profitability.

3. Team Leadership and Coordination:

• Lead and coordinate multidisciplinary teams of engineers, contractors, and subcontractors to ensure the timely delivery of projects.
• Provide leadership and guidance to project teams, fostering a collaborative and high-performance work environment.
• Ensure effective communication between project teams, stakeholders, and senior management to ensure alignment with project goals.

4. Risk Management and Compliance:

• Identify project risks and develop risk mitigation strategies to ensure successful project delivery.
• Ensure compliance with health, safety, and environmental (HSE) regulations and company policies throughout the project lifecycle.
• Manage project changes, including scope adjustments, contract modifications, and stakeholder expectations.

5. Contract and Stakeholder Management:

• Manage relationships with clients, contractors, and other stakeholders, ensuring clear communication and successful project outcomes.
• Oversee contract negotiations, manage contractual obligations, and ensure all project deliverables are met in line with client expectations.

6. Quality Assurance and Control:

• Implement quality control processes to ensure all project deliverables meet or exceed industry standards and client expectations.
• Conduct regular site inspections to monitor progress, safety compliance, and adherence to project specifications.

7. Project Reporting:

• Prepare and present regular progress reports to senior management, clients, and stakeholders, providing updates on project status, risks, and milestones.
• Maintain accurate project documentation, including schedules, budgets, reports, and contracts

Key Requirements:

• Experience: Minimum 8-10 years of experience in project management within the M&E EPC/EPCM industry, with a proven track record of successfully managing large-scale engineering projects.
• Education: Bachelor's degree in Mechanical Engineering, Electrical Engineering, or a related field. A Project Management Professional (PMP) or PRINCE2 certification is an advantage.
• Industry Knowledge: In-depth knowledge of M&E systems, including HVAC, electrical, and mechanical systems, process system, cleanroom system, as well as construction methodologies, codes, and standards.
• Project Management Skills: Strong proficiency in project scheduling, budgeting, risk management, and contract administration. Experience with MS Project or similar project management tools.
• Leadership: Excellent leadership and team management skills, with the ability to motivate and coordinate cross-functional teams.
• Communication: Strong verbal and written communication skills, with the ability to effectively communicate with clients, subcontractors, and team members.
• Problem-Solving: Strong analytical and problem-solving skills, with the ability to resolve complex project challenges and deliver high-quality results.
• Mobility: As and when needed.

Competencies:

• Excellent organizational skills and attention to detail.
• Ability to work under pressure and meet tight deadlines.
• High level of initiative and a proactive approach to project management.
• Strong negotiation and interpersonal skills.
• Further Training: CSCPM, Managing WAH, Bizsafe L2

Join the team at one of Singapore’s premier upscale dining establishments, where culinary excellence meets exceptional hospitality. We pride ourselves on delivering world-class dining experiences, and we are looking for a passionate, detail-oriented General Manager to help us elevate our operations and delight our guests.

Key Responsibilities:

• Operational Excellence: Oversee daily restaurant operations, ensuring efficiency, quality, and adherence to brand standards.
• Team Leadership: Support, coach, and motivate a diverse team of front-of-house and back-of-house staff, fostering a positive and collaborative work culture.
• Guest Experience: Champion exceptional guest service by addressing concerns promptly and creating memorable dining experiences.
• Sales & Financial Performance: Assist in managing budgets, controlling costs, and meeting revenue goals while identifying opportunities to optimize profitability.
• Training & Development: Assist in onboarding and continuous training of staff to uphold the highest service standards.
• Event Management: Coordinate private dining and special events, ensuring seamless execution and client satisfaction.
• Compliance & Safety: Ensure all health, safety, and licensing regulations are met, maintaining a safe and compliant environment.

Qualifications:

• Minimum 2 years of experience in a managerial role within upscale dining or luxury hospitality.
• Strong leadership and communication skills, with the ability to inspire and manage a team.
• Proven track record of delivering excellent guest service and achieving business goals.
• Knowledge of fine dining standards, wine service, and high-end restaurant operations.

What We Offer:

• A dynamic and supportive work environment.
• Opportunities for career growth within a reputable hospitality brand.
• Competitive salary and performance-based incentives.
• Exposure to innovative dining concepts and premium guest experiences.

I am looking to work with and coach a commercial and sales-driven leader with a passion for education. As I transition from a business operator to an investor/advisor in the next one year, I would like to partner with a collaborative professional who has experience in one or more of the following to complement my skillsets: enterprise sales (especially solutioning and hunting new accounts), strategic partnerships (that lead to more revenue and brand exposure) and/or customer success (that ensure operational and quality outcomes are met for retention).

As the Academy Manager, you will be part of a lean but effective team of three full-time team members with the opportunity to hire one more operation executive based in Singapore or Johor. We work on a hybrid basis with two on-site work days a week. Salary range is indicative and include estimated commissions.

Requirements:

• Multi-stakeholder engagement and account/project management experience of at least 3 years
• Prior people manager experience of at least 3 years
• Excellent written and spoken communication skills in English (additional language proficiency a bonus)
• Familiarity with technical topics like design thinking, user experience and product management
• Familiarity with how partnership works to drive value creation and trust
• Consultative selling with high EQ
• Problem Solving and Inference skills is a must
• Able to work independently
• Prior experience in the education industry or technology sector is highly desired

The candidate will be involved in:

• Driving revenue and commercial targets, including through our B2B corporate clients, partners and demand generation activities (e.g. events and trade shows) (60% of the time)
• Leading and coaching our operations, sales and marketing team depending on need (15% of the time)
• Planning and driving strategic initiatives (15% of the time)
• P&L admin management and reporting (10% of the time)

Staff Perks (more than $5000 in annual benefits)

• Mac or Windows Laptop provided on lease
• Free access to our monthly virtual training course on UX design and video learning.
• Work from home at least three days a week.
• $400 WFH budget (one-time)
• Employee Medical Insurance with GP and Specialist cover
• $500/year Mental Health Subsidy for Therapy, Wellness and Dental services not insured
• $1500/year learning and self-development subsidy
• Budget for client entertainment and gifts
• Budget for leadership/sales coaching
• Quarterly Team Day offsite retreat
• 14-day paid annual leave
• 4 days of annual self-care leave (for breakups, deaths and stress)
• 13th month company performance bonus and additional performance bonus
• Work in Serangoon area
• Short work trips to Malaysia 6 to 10 times a year

about the company

Our client is one of the largest banks in the world. They offer a full-suite of banking services to meet the needs of customers across the world. They continually invest in people and technology to create the best banking experience, and strongly believe in supporting the growth ambitions of its stakeholders.

about the job

• To manage and strengthen business relationships with corporate and commodities clients by understanding their needs, offering tailored solutions and collaborating closely with internal stakeholders
• Gather credit requests and documents from clients
• Analyze clients' financial health, needs and industry/market trends regularly
• Identify opportunities to enhance systems, processes and practices

skills and experience required

• Bachelor Degree in Banking, Finance, Accounting, Economics or relevant disciplines
• > 2 years of experience in similar capacity
• Experience in Corporate banking / Investment banking client relationship management
• Excellent marketing, client relationship management, and presentation abilities, coupled with strong communication skills to engage effectively with clients and internal stakeholders

To apply online please use the 'apply' function
Krystal Kwah (EA: 94C3609/ R22104933)

Job Description & Requirements

Responsibilities

• Ensure all operations are carried on in an appropriate, cost-effective way
• Propose training programs for new employees in consultation with reporting manager
• Improve operational management systems, processes and best practices
• Help the organization’s processes remain legally compliant
• Formulate strategic and operational objectives
• Examine financial data and use them to improve profitability
• Manage budgets and forecasts
• Conduct Key Performance Indicators (KPI) reviews with top management to ensure personnel are kept abreast of their performance and to match expectations between both parties
• Train and supervise staff arrange work for them
• Find ways to increase quality of customer service & Maintain relationships with clients
• Conduct monthly job analysis with employees and send the report to top management for review
• Review, revise and explain operation policies and procedures
• Manage client's issues and disputes
• Other ad hoc duties as assigned by the management

Requirements and skills

• Proven work experience as Operations Manager or similar role
• Knowledge of organizational effectiveness and operations management
• Experience budgeting and forecasting
• Familiarity with business and financial principles
• Excellent communication skills
• Leadership ability
• Outstanding organizational skills
• Degree in Business, Operations Management or related field

Benefits:

Meals provided

21 days annual leave

Health insurance benefit

Medical benefit

Dental benefit

POSITION OVERVIEW:

As an Operations Manager, you will play a crucial role in overseeing and optimizing the logistical and operational aspects of our business. Your responsibilities will include planning delivery routes, vehicle management, buffet monitoring, warehouse cleanliness, kitchen hygiene compliance, scheduling, stock management, on-site driver spot checks, client meetings, site reconnaissance, and troubleshooting during events.

KEY RESPONSIBILITIES:

Schedule and Delivery Planning:

• Plan efficient delivery routes for the next day, considering time, distance, and traffic conditions.
• Check orders in advance on the system to plan schedules and allocate manpower effectively.

Vehicle Management:

• Monitor and ensure the proper status, mileage, servicing, and fuel levels of all company vehicles.
• Regularly check and maintain the condition of driver vehicles to ensure safety and optimal performance.

Quality Assurance:

• Check and monitor daily buffets when the team is delivering food, ensuring quality and adherence to standards.
• Conduct spot checks on drivers during on-site setups to ensure adherence to operational standards.
• Ensure that the operations team follows kitchen hygiene protocols when entering the kitchen or handling food.

Warehouse and Storeroom Management:

• Ensure cleanliness and organisation in the warehouse/storeroom for efficient operations.
• Monitor and manage stock levels to prevent shortages or excess inventory.

Event Preparation:

• Attend meetings with clients, particularly for significant events, to discuss logistics and operational requirements.
• Conduct site reconnaissance to familiarize yourself with event locations and logistical details.
• Inspect delivery locations for details on loading/unloading bays, ensuring seamless delivery for drivers.

Event Management:

• Attend events and ensure both BOH and FOH are well coordinated.
• Address and rectify any sudden issues that arise during events to ensure smooth operations.
• Address and rectify any incident.

Requirement:

Catering experience is a must

Valid Class 3 licence

2 years experience in leading a team

Attention to detail

Willing to work outside of regular office hours

Responsibilities:

• Coach internal development team, applying Agile principles and practices to deliver business value.
• Evaluate and recommend Agile software engineering practices to the team.
• Remove impediments or guide the team in removing them.
• Build a trusting and safe environment where problems can be raised without fear of judgment, with an emphasis on problem-solving.
• Improve transparency, radiate information, and over-communicate to stakeholders.
• Improve the velocity of the development team, maintaining a sustainable pace.
• Educate and support the Product Owner, especially with product backlog refining, vendor management, and internal stakeholder management.
• Adhere to the Agile Software Development Manifesto.

Experience and Skills Needed:

• Minimum 3 years of working experience in an agile environment as a full-stack developer or technical lead.
• Certified Scrum Master with at least 2 years of experience in a Scrum Master or equivalent software delivery role.
• Excellent stakeholder engagement and communication skills.
• Experience with Atlassian products will be an added advantage.
• Working knowledge of Scrum, LeSS, and Kanban will be an added advantage.
• Experience with design thinking and workshop facilitation will be an added advantage.
• Degree or Diploma in Computer Science, Computer or Electronics Engineering, Information Technology, or a related discipline.

4o mini

Responsibilities:

* Coordinating daily management operations

* Delivering superior food and beverage service and maximizing customer satisfaction

* Responding efficiently and accurately to restaurant customer complaints

* Organize and supervise shifts

* Appraise staff performance and provide feedback to improve productivity

* Estimate future needs for goods, kitchen utensils and cleaning products

* Able to work night shift

Requirements：

* Proven work experience or similar role

* Proven customer service experience as a manager

* Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff

* Strong leadership, motivational and people skills

* Acute financial management skills

ABOUT SEMBCORP INDUSTRIES

Sembcorp Industries (Sembcorp) is a leading energy and urban solutions provider, led by its purpose to drive energy transition. Headquartered in Singapore, Sembcorp delivers sustainable solutions to support energy transition and urban development by leveraging it sector expertise and global track record.

For more information, please visit www.sembcorp.com

Purpose and Scope

• Responsible for overseeing energy management practices in an organization. The role is critical for ensuring compliance with the requirements of the ECA, which aims to improve energy efficiency in industries and businesses.

Key Roles and Responsibilities

• Develop, implement, and maintain an Energy Management system (EnMS) in alignment with the standards specified by the ECA and Establish energy objectives and targets based on the organization's energy use patterns.
• Conduct or oversee regular energy audits to identify areas for improvement in energy consumption.
• Identify significant deviations in energy use and address them promptly to prepare and submit energy consumption reports and performance assessments as required by the authorities.
• Ensure compliance with all relevant Energy Conservation Act requirements, including mandatory energy reporting and energy-saving initiatives.
• Oversee the submission of annual energy consumption reports to the National Environment Agency (NEA) or other relevant authorities.
• Develop strategies and recommend technological solutions to reduce energy consumption and enhance energy efficiency.
• Conduct training for employees and key stakeholders on energy management practices, the importance of energy efficiency, and the implementation of energy-saving measures.
• Analyze energy performance data to identify trends, patterns, and opportunities for optimization and use the findings to propose energy-saving strategies and set realistic energy targets.
• Integrate energy management into broader sustainability goals, aiming to reduce the organization’s environmental footprint.
• Track and manage energy-related costs to optimize spending and reduce overall energy expenditure and recommend financial strategies to support energy-saving projects, including investment in energy-efficient equipment or systems.
• Ensure proper documentation of energy-saving projects, energy performance data, audit results, and compliance reports to maintain an energy management database for continuous monitoring and future reference.

Qualifications & Experience

• Degree in Environmental Engineering or other related studies.
• Minimum 7 years’ experience in a plant environment.

Preferred Skills & Characteristics

• Good team player and able to deliver results within tight deadlines.
• Strong interpersonal, communication and presentation skills.
• Independent with initiatives, resourceful and positive attitude.
• Organized and detail oriented.

At Sembcorp, our shared corporate behaviours underpin all the work that we do in building a sustainable future:

• Institution-first Mindset – Put the interest of the Group ahead of individual interests.
• Collaboration – Deliver through collaborating across markets, businesses and functions.
• Accountability – Hold team and self accountable to deliver on our commitments.

Front of House/ Hall Staff:

- Ensure high-quality customer service handling customer enquiries, complaints, and feedback

- Set-up the dining area and service station in preparation for the day’s business.

- Take all guest orders following proper guest serving procedures (QR menu order also available)

- Promptly and correctly deliver all orders to guests

- Perform daily and weekly housekeeping and cleaning duties according to schedules.

- Service Manager/ Supervisor:

* Overseeing the day-to-day operations of the restaurant ensuring smooth functioning of the kitchen, dining area and overall customer service.

* Staff management: Recruiting, training, and supervising restaurant staff, including servers, cooks, and other employees.

* Financial Management: Managing the restaurant's budget, monitoring expenses, and optimizing profitability.

* Inventory Control: Maintaining appropriate inventory levels, managing supplies, and ordering stock as needed.

* Maintaining Records: Keeping accurate records of sales, expenses, and other essential data.

· Back of House/ Kitchen Staff:

- Prepare, cook and plate food according to SOP

- Maintain proper consistency of food quality and safety

- Ensure cleanliness and hygiene in food preparation

- Supervisor:

* Ensure stock, deliveries and wastage are all checked and recorded in line with the restaurant food standards

* Prepare the daily mis-en-place and food productions

* Execute and maintain standard recipes, cooking techniques and presentation to assure consistency

* Ensure that high standards of sanitation, cleanliness and safety are maintained throughout all kitchen areas at all times

* Ensure that food storage areas are maintained in accordance with the kitchen’s hygiene, health and safety policies and procedures

* Monitor Kitchen maintenance and report any defects of operating equipment to the Head Chef

Requirement

* Cooking Korean food experience preferred but not compulsory

* Profound knowledge of customer service and all food and beverage products.

* Micros or other similar POS system knowledge is taken into consideration.

* Fluent English is preferred for Hall staff

* Energetic team player with good communication skills

* We welcome candidates with no experience but are passionate about servicing and have a positive learning attitude (hands-on training will be provided)

Salary:

· Full Time: $2,700 - $4,000 per month (Annual Wage Increase based on performance)

Schedule:

* Full Time: 5 or 5.5 days per week.(40-44 hours) - Open Shift/ Close shift

* Part Time: 5 hrs/day of 5days per week or 9hrs/day of 2-3 days per week

* Weekend / Public Holiday availability

Benefits:

* Incentive/bonus - monthly sales target incentives, monthly punctuality incentives and annual bonus upon KPI performance.Employee training programme

* Employee discount

* Food provided during working hours

* Medical insurance

* 9 to 14 days of Annual Leaves (depending on work experience)

Work Location: Suntec City

Expected Start Date: 10/11/2023

• Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls.
• Meeting planned sales goals.
• Setting individual sales targets with the sales team.
• Tracking sales goals and reporting results as necessary.
• Overseeing the activities and performance of the sales team.
• Coordinating with marketing on lead generation.
• The ongoing training of your salespeople.
• Developing your sales team through motivation, counseling, and product knowledge education.
• Promoting the organization and products.
• Understand our ideal customers and how they relate to our products.
• Bachelor’s degree in business or related field.
• Experience in planning and implementing sales strategies.
• Experience in customer relationship management.
• Experience managing and directing a sales team.
• Excellent written and verbal communication skills.
• Dedication to providing great customer service.
• Ability to lead a sales team

• Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls.
• Meeting planned sales goals.
• Setting individual sales targets with the sales team.
• Tracking sales goals and reporting results as necessary.
• Overseeing the activities and performance of the sales team.
• Coordinating with marketing on lead generation.
• The ongoing training of your salespeople.
• Developing your sales team through motivation, counseling, and product knowledge education.
• Promoting the organization and products.
• Understand our ideal customers and how they relate to our products.
• Bachelor’s degree in business or related field.
• Experience in planning and implementing sales strategies.
• Experience in customer relationship management.
• Experience managing and directing a sales team.
• Excellent written and verbal communication skills.
• Dedication to providing great customer service.
• Ability to lead a sales team.

JOB DESCRIPTION

As Operations Manager (Admin Principal) of the campus, you will play a key role in assisting the centre leader(s) in enrolment, finance, parents and external relations, marketing and promotional events, estate management, safety, health, hygiene and security, quality management, regulatory compliances, logistics support and general administration of the campus. You will supervise a small team of customer service/administrators and security officers to achieve excellence in school administration and operations. This job offers excellent opportunities to acquire skills in all facets of organisational administration in a vibrant environment.

KEY RESPONSIBILITIES

• Manage general administration of the campus including generating management reports, update of government subsides, ensuring the completeness of customer records, and maintain proper documentations and records
• Working with centre leader(s) in meeting enrolment and revenue targets, manage the day-to-day financial operations including exercising financial control over budget expenditure, timely collection of revenues and financial reporting
• Supporting the centre leader(s) in customer relations and customer services, including engagement and customer satisfaction, prospecting, enrolment and general customer affairs
• Supporting the centre leader(s) in establishing, building and maintaining external relations, including coordinating activities with stakeholders such as government authorities, community partners, residents committee and constituency advisors
• Supporting the centre leader(s) in human resource management including engagement and retention, manpower planning for non-teaching staffs, professional development, resourcing and general HR administration
• Overseeing estate management of the campus and liaising with contractors on estate and landscape maintenance, improvement work and health safety, cleanliness of the school
• Reviewing and maintaining security and safety of the school premises and property, including the establishment of security and safety procedures and the conduct of emergency exercises
• Providing logistics support for school activities, excursions and functions such as Open Houses, Parents-Teacher Conferences etc.
• Supervising a team of customer service officers, security officers and in certain circumstances attendants, traffic warden etc. and providing them with on-the-job training for effective school operations

JOB REQUIREMENT

• Candidates with at least 3years Sales Management, Hospitality/Retails Operations preferred

Responsibilities

• Ensure the successful implementation of the business strategy, responsibilities, services and deliverables
• Monitor programme reporting and assist the team in reporting to senior management and stakeholders
• Establish frameworks and standards for programme and project management manage and compile programme related financial and KPI information oversee project costs and ensure finances are well managed
• Provide and maintain a capacity planning and resource tracking service across the programme
• Planned track financial reporting whilst ensuring that the programme and projects adhere to the agreed budget
• Ensure cross-programme dependencies are managed and the dependency log is accurately maintained
• Coordinate project closure to distil good practice and ensure lessons learned are logged
• Build cohesion within the team and motivate team to produce quality work
• Define and embed project control and governance
• Provide Project planning, milestone management, scope management, resource forecasting
• Financial Management; change management across the project portfolio
• Prepare regular status reporting for the engagement leadership

Requirements:

• Proven track record for planning, executing, controlling and closing projects
• Experience of managing the complete lifecycle of a project with teams of 5 to 25 people
• Experience of project management using AGILE methodology (or equivalent) for medium to large sized projects
• Strong skills in creating and maintaining project and programme plans, including risks, actions, issues, dependencies
• Highly efficient in resource planning and tasks assignment
• Knowledge of benefits and dependency mapping, risk management and resource planning
• Highly proficient IT skills in Word, Excel, PowerPoint, and MS project
• Excellent written/oral communication skills for reports and presentations.
• Diplomatic ability to influence others at all levels of the business
• Strong and demonstrated ability to build lasting relationships with key stakeholders
• Ability to competently mediate disagreements and negotiate agreeable resolutions
• Experience of Programme and project level financial management
• Experience of defining and delivering benefits realisation for projects and programme

Job Descriptions

• Supervise, coach and ensure smooth daily operation of the Front Office operation
• Be proactive in thinking, to be able to react fast to problems, and to make sound management decisions
• Ensure that all VIP arrival rooms are checked and the amenities in the room prior the guest’s arrival
• Welcome and bid farewell to all VIP guest
• Well informed of hotel facilities and activities and be able to answer all inquiries
• Develop and maintain close business contact with house guests and to provide personalised service whenever possible
• Ensure that the lobby and the public areas are kept clean and maintained at all times
• Develop and maintain close liaison with all supporting departments and personnel through good inter- departmental/inter-personal relationship
• Compose incident reports relating to guest feedback and forward copies to various executive/department heads concerned
• Respond to emergency calls, fire alarm, power failure, computer and medical attention and co-ordinate with respective Departments and contacts
• Authorise the acceptance of traveller cheques, cash advance, rebates, paid out, refunds base on the established procedures, in the absence of the Director of Front Office/Assistant Front Office Manager
• Ensure that manual key, guest card key, and guest room security procedures are followed

Job Requirements

• Cordial and warm, enjoy interacting and engaging with guests.
• Guest centric oriented
• Competent in oral and written communication in English. Effectively multilingual would be an added advantage.
• Attention to details
• Planning and organizational ability
• Must be able to work well under stressful situations and handle challenges in a professional manner
• Willing to work on shift rotation including overnight shifts

- Provide customers with correct skin analysis and care knowledge

- Promote and provide customers with the latest product or treatment information

- Provide professional medical beauty advice, follow up on customer treatment progress and results

- Responsible for managing the daily operation of the store and monthly operating income

- Play a team spirit and work closely with different positions to achieve the company's business and sales goals

- 4 years or more of beauty/luxury management experience

- Have medical beauty knowledge and sales skills

- Have a sense of responsibility, initiative, enthusiasm, carefulness and team spirit

- Maintain a good relationship with customers and provide high-quality customer service

- Put group goals first and play a cooperative spirit