Total 24,592 sales manager job vacancies in Others category in Singapore

Responsibilities:

• Assist Senior Contracts Manager in tender/contract review and finalizing the tender sum.
• Help with contract administration, progress claims, and liaise with the Client's representative on claims and variation costs.
• Compile subcontractor quotes for review and approval.
• Keep Contract Manager updated on all contractual and site matters.
• Review and verify subcontractor/supplier claims and prepare payment certificates for approval.
• Prepare final accounts and variation submissions.
• Maintain quality systems in the Contracts Department.

Requirements:

• Minimum Diploma in Quantity Surveying or equivalents.
• At least 5 years of working experience related field.
• Preferably experienced in pipe jacking works and tunnelling projects.

______________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

Gravitas is partnering with one of the Llyod's Syndicate that specializes in providing a range of insurance products and services, leveraging its expertise in underwriting and risk management to serve diverse clients globally.

You will be tasked to manage all operational activities for the Singapore business, ensuring effective underwriting and compliance support.

Responsibilities:

• Deliver timely underwriting services like policy issuance and premium booking.
• Oversee office operations, service provider setup, and expenses.
• Prepare data for regulatory reporting and maintain reporting deadlines.
• Support IT setup for tools and assist in business continuity planning.
• Facilitate regulatory process changes and promote continuous improvement.
• Build strong relationships with internal teams and external partners.

Requirements:

• Strong organizational and analytical skills.
• Experience in operational roles within insurance.
• Knowledge of underwriting, claims, and finance processes.
• Proficient in Microsoft Office.

Apply now to find out more!

Apply now if you want to be part of the pioneering team with huge autonomy!

Job Description

• Underwriting Inward Treaties for all lines of business for business originating from ASIA.
• Liaise with brokers/clients to develop fruitful relation.
• Keep a track of market developments, having potential impact on company’s financial position.
• Support the team in handling claims/following up with brokers for premium settlement.

Job Requirements

• minimum Degree and preferably professional certification in insurance.
• minimum 1 year experience with (Re)Insurance broker/insurers/reinsurer.
• Proficiency in MS Office.

Principal Responsibilities:

1) Patients Relations Engagements

• To establish contact with patients and their family (next-of-kin or spokesperson or designated caregiver) at the point of referral (hospital tour) or upon admission to the wards.
• To be the point person of the hospital for the patients and their family.
• To implement workflow to ensure a positive experience at every touch point with patients and their family.
• To identify caregivers stress and discern sensitive issues and offer counsel/suggestions to solve the problem or to handle the situation.
• Offer practical solutions and support to the patient and the family where caregiver stress has been identified.
• Identify and assist/support staff and Head of Departments who are struggling with patients’ relations and communication issues.
• To supervise, train and mentor the team of Ward Ambassadors who are part of the Patients Relations Team.
• To review and assist in handling feedback and complaints received through the Patients Feedback Form with appropriate (verbal/written) responses.

2) Patients Experience Programmes

• To work with Corporate Communications and Nursing in organizing patients’ engagement events.
• To develop programmes and events to promote patients’ engagement and improve patients experience.

3) Family/Caregivers Engagement

• To proactively identify caregivers stress and engage caregivers in conversations for the purpose of offering empathy and support, solutions and resources that will enable them to cope better.
• To collaborate with external agencies like Caregivers Alliance in supporting the caregivers and post discharge follow up.To participate in ward processes relevant to patients’ relations and experience

Secondary Responsibilities

• To provide training in dementia care to staff as well as to caregivers.
• To carry out duties and responsibilities that may be assigned from time to time.

Job Requirements:

• min. Degree in any discipline
• Possess min. 8-10 years working experience in patients relations and service quality role in handling Next-Of-Kin
• Minimum 5 years relevant experience in a managerial role.
  Has excellent interpersonal and communication skills.

Interested applicants, please email your updated CV in MS Word to

[email protected]

Subject: Patients Relations Manager

EA Personnel No: R1552331

EA Personnel Name: Kate Leau Wei Xuan

Company Registration Number: Recruit Express Pte Ltd (99C4599)

Our client is Singapore leading player in Real Instate industry. Due to their current expansion plan, they are looking for a Assistant Manager, Retail Operations, in hopes of expanding their retail operation team. They are located in the Town area – easily accessible.

Duties of Assistant Manager, Retail Operations:

• Lead and Manage Operations: Direct the team in developing and executing strategies to enhance and maintain asset value across the portfolio.
• Ensure Smooth Operations: Oversee programs to guarantee continuous service for utilities, air conditioning, fire protection, and security. Ensure staff are trained in fire and life safety systems and all maintenance programs are up-to-date.
• Asset Management: Review and implement annual Asset Plans for each property.
• Tenant Management: Handle lease agreements, manage tenant renovations, and maintain strong tenant relationships.

Requirements:

• Degree in relevant field
• Minimum 7 years of retail mall management experience
• Good communication and stakeholder relationship management skills

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• Recruitpedia Pte Ltd
• EA License No: 19C9682
• EA Personnel No: R2198636 (Oh Puey Xin)

Get to know our Team:

We design and provide products and services that empower our customers to enjoy greater banking convenience while they extract more value from their money. In particular, we are focused on promoting and developing healthy saving and investment practices across generations.

Get to know the Role:

We are living in exciting times. Technology is reshaping how we live and we want to use it to redefine how financial services are offered, which is why Singtel and Grab are coming together. Singtel is Asia’s leading communications group connecting millions of consumers and enterprises to essential digital services while Grab is the leading technology company in Southeast Asia offering everyday services to consumers. Together, we have big dreams to provide financial inclusion for people in our region. We want to build a digital bank with the right foundation - using data, technology and trust to solve problems and serve customers.

We’re looking for an Operational Risk (OR) Manager who will be reporting directly to the Head of Operational Risk, this is a Second Line of Defence role under the Risk Management function. The OR Manager is responsible to drive and oversee the effective implementation and governance of Operational Risk and Third Party Risk agenda while aligning them to the Bank’s overall digital strategy.

The day-to-day activities:

• Assist with developing and implementing policies and procedures for Operational Risk Management and Third Party Risk Management which are in compliance with regulatory requirements. Ensure these are effectively embedded into the Bank’s control environments.
• Act as the central point of contact for operational risks arising from portfolio assigned, challenging business activities/ processes that are not aligned with the established risk appetite, controls that are not adequately designed or dispensation/ residual risk acceptance that have not been approved by the appropriate authority.
• Collaborate extensively with the stakeholders (e.g. Technology, Information Security, Product, Compliance and Operations teams) to ensure systems/processes are built with adequate controls and clear accountability.
• Partner with stakeholders and contract owners to assess, manage and monitor risks to the bank associated with engaging third party services.
• Monitor risks against Key Risk Indicators, Risk Appetite and challenge the appropriateness of treatment actions.
• Govern the risk incidents management process including registration of risk events, status of remedial action and responsible for risk incidents reporting to senior management and regulators.
• Assess the impact analysis and remedial action plans submitted by 1st Line of Defence formaterial operational risk events (OREs), near misses (NMs) and Root Cause Analysis (RCAs). Ensure stop gap measures are implemented timely and final approvals are obtained to ensure full resolution.
• Conduct Ops Risk Assessment (ORA) for potential change delivery risks arising from new product/system roll-out to ensure no unresolved material defects before go-live for High-Impact projects.
• Lead the implementation of RCSA including design of the Control Self-Testing (CST) Process, and provide guidance on control testings.
• Responsible for OR and Third Party related internal and regulatory reporting.
• Conduct training to enhance risk and control awareness. This entails maintaining active engagement with Business Units and Functions to instill operational risk and third party riskmanagement responsibilities.

The must haves:

• Bachelor's degree or higher from a globally recognized university.
• With minimum 10 years of experience in Operational Risk Management, Internal Audit,Compliance, BCM, Third Party Risk Management and/or familiar with risk management conceptsand tools.
• Preferably with retail banking experience across functions such as (but not limited to) ProductDevelopment, Fraud Risk Management, Credit Risk Management, Outsourcing Management,AML/Sanctions/CDD, Middle/ Back Office Operations & Business Continuity Management.
• Good understanding of risk management, technology and retail products in the digital bankingspace.
• Good knowledge of technology and consumer banking related regulations. Prior regulatoryexposure is a plus and familiar with related MAS regulations such as MAS Notices (e.g. 634, 626, 635, 658), Guidelines on Risk Management Practices, Business Continuity Management & Outsourcing.
• Strong communication, presentation and interpersonal skills and ability to manage relationships with senior management.
• Confident, independent, self-driven and highly motivated individual who can work well in a fast paced environment. Should have a deep desire to excel and develop a career in a fast growing tech company. Should have demonstrated integrity and respect in the performance of their duties.

• Oversee the overall planning and execution of the contract to ensure optimization of resources and manpower.
• Responsible for full QS work including valuation, submission of variation works, budgeting, controlling of cash flow and cost, processing of claims, contract payments, and settlement of final accounts, working with procurement team on the administration of projects.
• Value completed work and make progress claim and track any variations for ongoing projects that may affect costs.
• Analyse costings for tenders and prepare tender and contract documents including bills of quantities.

Requirements:

• Degree or Diploma in Quantity Surveying/Building or equivalent
• At least 5 years of related working experience in residential and industrial projects.
• Good working knowledge in Mechanical and Electrical Engineering
• Good knowledge of Singapore health and safety rules and regulations
• Excellent skills in software tools for costing and budgeting

If you are interested, please send in your updated resume by clicking “Apply now” or email to [email protected]

Lim Siew Hua

Registration Number: R1984199

Workstone Pte Ltd

EA License Number: 19C9998

(Only shortlisted candidates will be notified.)

Company Description

Cogent Holdings Pte Ltd is a subsidiary of Cosco Shipping International (Singapore) Co., Ltd and has a wide range of clientele ranging from local SMEs to multinational companies. Cogent owns one of Singapore's largest one-stop integrated logistics hub, Cogent 1.Logistics Hub. It offers warehousing, freight forwarding, container and ISO tank depot, automotive logistics and transportation services in Singapore. It also operates warehousing and container depot businesses in Malaysia.

Role Description
We are looking for a Senior Manager/Manager – Operations (Automotive Logistics) to manage operations in Cogent Automotive Logistics Pte Ltd. This position is suitable for someone with strong automotive logistics experience, a rich client base, and the readiness to lead the business unit to greater heights.

Responsibilities:

1. Report to the General Manager and assist in managing the automotive logistics business within the company.
2. Responsible for the P&L of the company.
3. Manage and improve the productivity and efficiency of the company.
4. Maintain strong customer relationships with existing and new clients.
5. Work to meet customers' requirements.
6. Retain current customers while actively identifying and pursuing new and related business opportunities for the company.
7. Review pricing policies to ensure competitiveness and recommend changes as needed.
8. Manage RFQs (Requests for Quotation) and tenders.
9. Provide market feedback through close liaison with customers.
10. Comply with all scopes and KPIs stipulated in customer contracts.

Requirements:

1. Minimum 5 years of relevant experience in automotive logistics.
2. Ability to lead a team to achieve business goals.
3. Strong communication skills with customers and staff at all levels.
4. Committed and target-oriented.
5. Only those with relevant operations experience need to apply.

Others:

1. 5-day work week.
2. Comprehensive insurance benefits, including hospitalization and surgery, personal accident, and work injury compensation.
3. Daily meal subsidy.
4. Medical and dental benefits.

Sales supervisors of retail sales employees may:

Greet and assist customers

Respond to customer inquiries and complaints

Direct and supervise employees engaged in sales, taking inventory, reconciling cash receipts, or in performing services for customers

Monitor sales activities to ensure that customers receive satisfactory service and quality goods

Inventory stock and reorder when necessary

Instruct staff on how to handle difficult or complicated sales

Meet financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances and initiating corrective actions

Formulate pricing policies and accuracy

Attend trade shows to identify new products and services

Coach, counsel, recruit, train and discipline employees

Approve contracts with vendors

Utilize information technology to record sales figures for data analysis

SHANGHAI TCM WELLNESS is a beauty TCM located at the Heart of Jurong west market.

Our company have been in the beauty industry for over 15 years. Our clients are mainly from the neighbourhood with large customer base.

We offer a huge variety of hair services for our clients as well as other beauty services such as facial and TCM treatments.

We are expanding and our new shop requires new enthusiastic beautician who are not only outgoing but also a competent team player in order to work with other associates to promote wide variety of beauty packages and services to our customers.

We are looking for experienced beautician / Masseuse Therapist / Sales Supervisor (Full-Time) to our growing family.

Basic salary + Commission

Basic requirements:

- 6 days work week
- Other ad-hoc duties instructed by the manager
- Promote wide range of services and packages
- Excellent customer service and communication
- Hardworking and team cooperation
- Able to commute well with peers / a team player
- Able to speak basic Chinese and English to maintain good after-sales relationship with different racial clients. (Most clients speak English and Chinese only)
- Strong negotiation and selling skills, well groomed and presentable.
- Independent and self-motivated

- must have positive attitude and willingly to take new task and learn.

- Beauty / Facial knowledge

Sales supervisors of retail sales employees may:

Greet and assist customers

Respond to customer inquiries and complaints

Direct and supervise employees engaged in sales, taking inventory, reconciling cash receipts, or in performing services for customers

Monitor sales activities to ensure that customers receive satisfactory service and quality goods

Inventory stock and reorder when necessary

Instruct staff on how to handle difficult or complicated sales

Meet financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances and initiating corrective actions

Formulate pricing policies and accuracy

Attend trade shows to identify new products and services

Coach, counsel, recruit, train and discipline employees

Approve contracts with vendors

Utilize information technology to record sales figures for data analysis

Sales supervisors of retail sales employees may:

Greet and assist customers

Respond to customer inquiries and complaints

Direct and supervise employees engaged in sales, taking inventory, reconciling cash receipts, or in performing services for customers

Monitor sales activities to ensure that customers receive satisfactory service and quality goods

Inventory stock and reorder when necessary

Instruct staff on how to handle difficult or complicated sales

Meet financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances and initiating corrective actions

Formulate pricing policies and accuracy

Attend trade shows to identify new products and services

Coach, counsel, recruit, train and discipline employees

Approve contracts with vendors

Utilize information technology to record sales figures for data analysis

PERFECTION FACE & BODY WELLNESS is a beauty salon located at the Heart of Jurong west market. Our company have been in the beauty industry for over 15 years. Our clients are mainly from the neighbourhood with large customer base. We offer a huge variety of hair services for our clients as well as other beauty services such as facial and TCM treatments.

We are expanding and our new shop requires new enthusiastic beautician who are not only outgoing but also a competent team player in order to work with other associates to promote wide variety of beauty packages and services to our customers.

We are looking for experienced (Full-Time) position to join our growing family.

1)BEAUTICIAN

2)BEAUTY CONSULTANT

3)BEAUTY / TCM THERAPIST

4)SALES SUPERVISOR

Basic salary + Commission

Basic requirements:

-Consultant experience needed for managerial roles otherwise beauty industry experience

- 6 days work week
- Other ad-hoc duties instructed by the manager
- Promote wide range of services and packages
- Excellent customer service and communication
- Hardworking and team cooperation
- Able to commute well with peers / a team player
- Able to speak basic Chinese and English to maintain good after-sales relationship with different racial clients. (Most clients speak English and Chinese only)
- Strong negotiation and selling skills, well groomed and presentable.
- Independent and self-motivated

- Beauty / Facial knowledge

Job Description & Requirements

Handle customer enquirers and requries

Provide consultation

Ensuring that workstations are kept clean and orderly

Answering phone calls/ social media/ Stock take

Lash/ Eyebrow Embroidery Artist

Perform eyelash extension service on customers

Perform various eyebrow embroidery services on customers

Provide excellent customer service

Analyze and recommend eyebrow/ lash services most suitable for the customer

Build and establish good relationship with the customer

Maintain salon hygiene and cleanliness

Able to work with long hours, weekend and public holiday

Your new company

This is a global technology company with a strong presence and branding.

Your new role

• Supporting 3-4 MDs in an extremely fast-paced enterprise sales environment within Asia and Korea
• Heavy/complex calendar management,
• Processing expense reports,
• Travel booking
• Event planning

What you'll need to succeed

• BA/BS degree or equivalent experience
• 5 years of experience supporting multiple directors with administrative tasks and related duties.
• Additional languages such as Korean and Mandarin will be highly advantageous as some of the MDs to be suppported will be based in China and/or Korea

What you'll get in return

This is an excellent opportunity to be part of a cohesive renowned technology community. You will be part of a collaborative working environment and you will gain exposure within the business unit.

What you need to do now

If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call Francesca at Hays on +65 6027 2257 or email [email protected] for a confidential discussion. Referrals are welcome.

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

EA Reg Number: R1660446

EA License Number: 07C3924
Company Registration No: 200609504D

• Provide insurance broking advice and insurance placement for clients.
• Prepare various relevant documentation required for insurance placement.
• Handle renewal business and checking of policies.
• Collate documents and information relating to claims as received from various parties.

Requirements:

• Certificate in General Insurance
• Diploma in Business Management or equivalent
• At least 3 years of relevant working experience.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Position Overview
The Club Residences Manager is responsible for all aspects of operations within the club residences, with the support of its team of supervisors and assistant managers. The individual should be a good ambassador of Capella, and provides guidance to the team to provide a warm and personalized guest service to club residences guests during their stay. The individual also builds rapport with guests, gather feedback and contribute ideas for the organization's continuous improvement. The Club Residences Manager is also responsible for monitoring the financial performance of the club residence, through active budget monitoring and payment collection.

The Role

Manage Club Residences Operations

• Implement operating procedures and service standards for club residences operations.
• Monitor club residences operations to ensure adherence to organizational standards and procedures.
• Review manpower allocation for club residences operations.
• Conduct regular inspections on service delivery.
• Monitor club residence supplies and equipment inventory.
• Coordinate day-to-day club residences operations to ensure operational efficiency.
• Plan resources and allocate work assignments to team members.
• Maintain stock level of supplies for guest rooms and club lounge.
• Conduct checks on club floor lounge, facilities and equipment.
• Review activity and revenue reports to monitor and update management on departmental performance.
• Support budget forecasting processes for the department.
• Manage cost control to keep departmental operating expenses within budget.
• Prepare periodic management reports.

Drive Service Excellence

• Maintain complete knowledge and understanding of Hotel's and Residence layout, appointments, amenities and locations, all service hours of operations.
• Maintain complete knowledge and understanding of local events, local cultural heritage, attractions, holiday schedules, dining and entertainment venue.
• Meet and greet guests to build rapport.
• Communicate VIP and repeat guest arrivals to designated personnel for warm welcome and delivery of amenities to units.
• Anticipate and address residence owners' service needs.
• Assist in the execution of response and recovery actions during emergency situations.
• Handle guest complaints by following the procedures and ensuring guest satisfaction.
• Document all guest requests, complaints or problems immediately and notify designated department/personnel for resolving the situation.
• Speak with others using clear and professional language.
• Work with all parties to ensure comfortable stay for guests.
• Innovate new ideas to enhance guest experience and revenue generation.
• Direct the implementation of sustainability programmes to drive organisational green initiatives.

Staff Training and Development

• Gather feedback form the department on needs analysis and provide adequate training for staff.
• Identify deserving staff for appreciation and career advancement.

Talent Profile:

1. Previous experience as a Residence Manager or Assistant Manager in an upscale property
2. Ability to focus attention on guest needs, remaining calm and courteous
3. Ability to think clearly, quickly, maintains concentration and makes concise decisions in any circumstances
4. Strong leadership skills

Job Description:
Manage and guide the team on product knowledge, customer service excellence, and best practices.
Lead and inspire the sales team to achieve sales targets while delivering exceptional customer experiences.
Promote our brand’s beauty products to customers, highlighting the benefits and features to drive sales.
Conduct skincare consultations and product demonstrations to educate and assist customers in selecting the right products.
Analyze business performance and provide insights to identify opportunities for growth.

Requirements：

Mininum 3 year relavant experience
Good interpersonal skills, independent, driven & possess initiative.
Passionate about the beauty and service industry.

ENGIE Services Singapore is a leading provider of Integrated Facilities Management solutions (IFM), property management, operations and maintenance, specialised rail engineering works, sustainable solutions and FM Consultancy services.

ENGIE understands the integrated role of facility management and the value of it can be expanded beyond the traditional approach. As a total FM, specialized engineering and sustainable real estate solutions service provider, ENGIE offers a comprehensive range of technical, digital and support services customisable to best suit your unique needs

• Observe and comply with all prevailing and regulations relating to Fire Safety Act.
• Conduct fire safety training for staff.
• Carry out regular building inspection and ensure non-compliance of fire safety are addressed and rectified.
• Ensure building fire evacuation routes are free from obstruction and fire evacuation plans are in place.
• Submit monthly and annual fire safety report.
• Conduct table top exercise regularly, fire drill exercise, fire risk assessment and incident management.
• Ensure staff and contractors comply with the safety regulations.
• Ensure all works carried out safely and/or in accordance with safety procedures
• Prepare and implement the Emergency Response Plan, Arson Prevention Plan, In-Place Protection Plan in the premises.
• To train, co-ordinate and supervise the Company Emergency Response Team (CERT) for the premises in first-aid, fire-fighting and evacuation in the event of fire or other related emergencies.
• To conduct training to the occupants within the premises in first-aid, fire-fighting and evacuation in the event of fire or other related emergencies.
• To ensure all CERT equipment are put in place and properly maintained.
• To conduct SCDF CERT AUDIT annually.
• To conduct checks with appointed PE and submission of Annual Fire Certificate Renewal.
• To carry out a fire risk assessment of the premises and perform checks to any fire safety related activities or works with implementation of practical mitigation measures and solutions
• To oversee the maintenance of the fire safety & protection systems within the premises.

Requirement

• Diploma in Building or related discipline
• At least 3 years of experience in the relevant trade.
• Registered Fire Safety Manager with SCDF
• Able to work independently and possess good interpersonal skills.
• Good communication skills both verbal and written.
• Pro-active, independent, able to work with minimal supervision and perform under pressure.
• Possess high level of initiative and integrity.
• Has a good safety mindset and displays good WSH behaviour.

Job Responsibilities:

• In charge of all technical matters involving designs, construction methods, work procedures, quality control, and document control.
• Provide technical support to the project team and project tender team when required.
• Facilitate effective communication among project teams, clients, and stakeholders to foster collaboration and respect on the job site.
• Review technical specifications and resolve technical queries.
• Attend meetings, conduct site inspections, detect design/technical issues, and draw discrepancies.
• Ensure all drawings/BIM models are prepared and updated timely and accurate.
• Maintain an up-to-date record of project activities, project timeline, and progress.
• Work closely with internal stakeholders and consultants on project deliverables, ensuring the requirements are met.
• Responsible for all submissions to clients, consultants, authorities, and other stakeholders; ensuring timely and fulfilled submissions.
• Assist PM/PD in the overall project planning and other duties that may be assigned at any time.

Job Requirements:

• Degree in Construction/ Civil Engineering/Architecture or any related education.
• At least 5 years of relevant experience with a minimum of 2 completed private residential projects preferred.
• Strong background in construction activities and project management.
• Strong organization and planning skills.
• Excellent problem-solving skills.
• An effective communicator and has strong interpersonal skills.

A GRM acts as a brand ambassador at JUMBO, build relationship with customers and to leads the GRM team to ensure service excellence; and ensures standards are adhered to.

GENERAL TRAITS

• Charismatic and approachable personality

• Believe in providing service excellence

• Able to maintain composure in stressful situations

• Patience to teach and guide inexperienced staff

ROLES DURING OPERATIONS

• Complete GRO job scopes in accordance with company’s standard operating processes

• During roll-call, highlight any upcoming customers that would require special attention

• Manage walk-in customers to maximize table turns and manage customer waiting expectations

• Work closely with service team to ensure tables are returned in the required time

• Able to arrange customer arrivals and manage seating timings to ensure smooth operation

• Greet JUMBO rewards Premium members by name

• Survey all diners, handle and resolve customer complains

• Build relationships with customers

• Lead GRO department to ensure service excellence

• Train GRO team to be proficient and efficient

ROLES DURING NON-OPERATIONS

• Follow-up on upcoming reservations in accordance with the standard reservation timeframe

• Ensure GRO department daily opening and closing is in accordance with company standards

• Provide sales quotations and event preparation necessities

• Setup GRO department at new outlets (including training)

• Handle and resolve customer feedback (email and online reviews)

• Standardize GRO department operating procedures throughout the brand

• Assist Restaurant Manager to train service team on customer relation building

• Participate in various company initiatives and projects as required

WORKING HOURS

• 5.5-day work week

• Straight shift with 30min dinner break

Job Requirements

• Good command in written and conversational English

• Good command on conversational Mandarin and Korean

• At least 5 years of experience in customer relation

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Our Client is a Singapore based company in Hospitality industry with global presence. Due to business needs, they are now recruiting a Duty Manager to be part of their Customer Service team for ongoing transformation projects. They are located Islandwide - easily accessible.

Duties:

• Responsible for ensuring the smooth, efficient, and profitable operation of the hotel.
• Overseeing key areas within the Front Office such as reception, cashiering, telephone services, reservations, and baggage handling. Supervise junior staff, ensuring they maintain professionalism and contribute to a positive corporate image for guests.
• Ensure prompt, courteous, and efficient service for all guests, addressing any complaints with tact and diplomacy. Assist with guest check-in and check-out processes.
• Handle security-related duties by directing guests to the Security department for incidents, thefts, or offences, and manage issues involving guest misconduct or unauthorized individuals in coordination with security personnel.
• Maintain a cash float aligned with occupancy levels, authorize rate and room changes, handle paid-outs, cash advances, and cheque acceptance following hotel procedures and credit policies.
• Closely monitor room inventory to ensure optimal room usage, maximizing revenue opportunities.

Requirements

• Minimum Diploma in Hotel Management or relevant discipline
• Willingness to work rotating shifts.
• At least 4 years of experience in the hospitality industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.
• Helping identify marketing trends and key opportunities for innovation.
• Learning and working with various types of software for digital marketing.
• Working closely with sales and marketing department.
• Creating marketing materials such as white papers, case studies, and presentations.
• Giving presentations.
• Maintaining a marketing database.
• Providing administrative support to the marketing and sales team.
• Preparing, formatting and editing a range of documents.
• Understanding company product and brand.
• General office duties.
• Creating and interpreting a variety of reports.
• Organizing market research.
• Analyzing questionnaires and other forms of feedback.
• Updating social media accounts.
• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.
• Administration or sales and marketing assistant experience.
• Effective written and verbal communication skills.
• A high level of attention to detail.
• Ability to work effectively within a team and independently.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Good organization skills.
• Related job and internship experience.
• Digital marketing experience.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

• Develop and ensure effectiveness of the IT Risk Management in terms of framework, governance, risk appetite, methodologies, policeis and processes
• Support and conduct the identification and analysis of IT risks including the monitoring of potential emerging risks.
• Work closely with business and function units to identify, assess and mitigate risks.
• Partner stakeholders in risk assessments, establish risk strategies and develop appropriate risk mitigation plans and risk indicators
• Develop analytics for risks and dashboards for risk monitoring and reporting, and provide meaningful insights.
• Drive risk awareness to foster a positive risk culture that will enable proactive management of risks and grow risk competencies across the organisation.
• Provide advice to management and working groups on IT risks and associated risk issues.
• Support Community Care sector's cybersecurity programme.
• Support IT security awareness programme
• IT/Engineering related discipline or equivalent experience
• CISSP / CISM certifications or equivalent
• At least 8 years of progressive work experience in Cyber Security or Information Security
• Strong knowledge of common cyber security management framework, such as ISO and NIST.
• Familiar with IM8 a plus
• Hands on understanding of the current cyber threat landscape, attack methodologies, and risk mitigation and remediation methods
• Strong project management skills, experience in project planning, execution, tracking and progress reporting.
• Good presentation and communication skills
• Experience with systems administration a plus