Operations (Non-Halal)

• To prepare and ensure there are sufficient food items and non-food items to serve to customers
• Cooking – responsible for checking of oil condition, follow standard of procedures for frying and grilling of food and other food items
• Responsible to ensure food hygiene and cleanness of the kitchen to provide safety to both our company employees and customers
• Greet customers, take orders, suggest and recommend meal promotions appropriately
• Maintain the cleanliness of the back & front counter area, chiller, ice bin and beverage equipment on a regular basis

Other Requirements

• Ensure sufficient crew members to provide the best customer experience in terms of kitchen and counter staffing levels by doing recruitment, training and coaching
• Ordering, stock check, ensure condition of all delivery items are within specifications and ensure sufficient proper storage of all stocks
• Responsible for the sales and cash float used during the shift, comply with all the Finance and Operations Dept cash-handling policies
• Responsible to ensure our customers get the best service and experience by minimizing complaints, performing service recovery and giving recognition to staff based on customer compliments
• Ensure all equipment and the entire restaurant are fully-functioning, take actions to initiate repairs where necessary, etc
• Build sales for your restaurant by motivating and training your staff in terms of speed of service and product quality
• Oversee and conduct daily operations at the Restaurant
• Ad-hoc tasks assigned by direct supervisor

Role and Responsibilities

1. To Oversee daily operation and activity for Hotel department

2. Liase with director on planning and execution of tasks/projects

3. Liase with HR Department for manpowper planning and if required conduct interview.

4. Assist HR & Director to develop and improve KPI’s

5. Act as a communication conduct between management and staff.

6. Resolve conflicts and mediate disputes between employees.

7. Attend to complaints and ensure customers' satisfaction

8. Any other duties assigned by directors

Requirements

1. Able to work in islandwide locations, and able to go to multiple locations daily.

2. Able to work OT including weekends and public holidays.

3. Atleast 2-3 years’s of relevant experience

4. Excellent interpersonal skills

Our client is a leading provider of food, water, and environmental testing services across APAC region. Due to business needs, they are now recruiting a Laboratory Manager to be part of their Chemical Team for ongoing transformation projects. They are located in the East - easily accessible.

Duties of Laboratory Manager:

• Document, revise, and assess lab methods in collaboration with Quality, Operations, and Business Development teams.
• Contribute to strategic planning and projects to meet customer needs and expand lab capabilities.
• Plan and coordinate validation of chemistry test methods, reporting progress to leadership.
• Lead staff development, implement training programs, and conduct weekly technical training sessions.
• Monitor technical performance, ensuring competency through standardized KPIs and addressing any issues.
• Provide technical support across sites, resolving issues and ensuring smooth operations.
• Assess market needs for testing services and support budget planning and reporting.
• Maintain scientific integrity, ensuring quality control and resolving any technical issues.
• Lead customer communication, addressing technical inquiries and ensuring prompt resolution.
• Participate in technical audits, driving continuous improvement in Health, Safety, and Environment practices.

Requirements:

• PhD in Chemistry
• 10 years of relevant experience with Food Testing Lab and Commercial Testing Lab

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

• Check our product on: https://gangel.org/#/
• Manage the entire product line life cycle, from strategic planning to tactical activities.
• Support product positioning and customer demand, and guide product development from conception to launch.
• Evaluate product functionalities and performance and propose enhancements to products based on market feedback.
• Research and analyse potential partner relationships for the product and generate ideas to grow market share, improve customer experience and drive growth.
• Drive market research studies to explore new technology and oversee development of business proposals for new opportunities.

• MNC Construction Company

• Salary range: $6000 - $7000 (basic) + $100 Mobile Allowance

• Working hours: Monday – Friday (8:30am – 6:00pm)

• Working Location: Braddell

• Excellent Welfare & Benefits

Job Scope

• Analyse and clarify RFQs (Request for Quotation) or opportunities during pre-tender and tender phase and to raise queries or amendments in order to influence clients or consultants if possible.
• To prepare Risk Management (RM) check list in order to present to local and Japan management for decisions.
• Go for site show round to understand the scope of work and prepare MOM for Tender scope.
• Lead and organize single or multi systems like mechanical, electrical and ELV tender preparation, reviews and submission in order to ensure completeness, quality, technical and risk compliance, and on time tender submission.
• Consolidate and analyse technical, bill of quantities, price schedules, cost/quotes, financial data and commercial contract in order to ensure technical compliance, risks mitigation and competitiveness during tender preparation and clarification phase.
• Arrange project involvement during Tender stage and manpower planning with project to come up with project organization chart and preliminary cost.
• Enhance and consolidate quotes in order to reach target win price while avoiding rejection and margin slippage and to prepare Tender cost summary for management approval for tender profit margin.
• Prepare tender interview presentation to support management during tender clarification / negotiation phase in order to win tender.
• Lead and organize tender reviews and meetings in order to ensure completeness and quality handover to project management team.
• Prepare Weekly Tender Report to submit to Japan.
• Perform any other related duties assigned in order to support management.

Requirement

• Degree in Electrical Engineering or a related field.
• Minimum 5 years’ experience in tender management role (construction industry – electrical for building).
• Knowledge in HT LV, ELV systems, and ACMV / Fire systems is an advantage.

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

YEOW CHANG FU (R23118759)

EA Recruitment Pte Ltd

EA License No: 21C0492

• MNC Construction Company

• Salary range: $5000 - $6000 (basic) + $100 Mobile Allowance

• Working hours: Monday – Friday (8:30am – 6:00pm)

• Working Location: Braddell

• Excellent Welfare & Benefits

Job Scope

• Assist Tender / Contract Manager in preparation and submission of Tenders.
• List the scope of work and commercial requirements in order to determine the risks of the project.
• Create Tender File in order to have proper tender management tracking and monitoring.
• Prepare and follow-up on the Request for Quotations to suppliers / sub-cons in order to ensure tender costing and technical data to be submitted on time.
• Collate price comparison, costing summary and technical proposal in order to prepare tender submission.
• Study the addendum and / or corrigendum documents and update costing summary with technical proposal accordingly.
• Prepare and update tender submission documents on time.
• Maintain relevant documentation in an orderly and proper manner.
• Prepare presentation slides necessary for the tender interviews.
• Any other works / duties that are assigned by Superior.
• Prepare plans and documents for quotations to suppliers that will be used as basis for pricing.
• Obtains, compiles and evaluates quotations from the respective suppliers/vendors according to tender requirements.
• Prepare bill of quantities which involves quantity take-off, material sourcing, measuring and estimating materials and labour costing.
• Carry out the detailed breakdown pricing.
• Understanding of Tenders with respect to scope of work, pricing schedule and non-material requirements.
• Attend onsite and consultants’ architects and associate consultants in the administration of projects.

Requirement

• Degree in Electrical Engineering or a related field.
• 3 years’ experience in tender management role (construction industry – electrical for building).
• Knowledge in HT LV, ELV systems, and ACMV / Fire systems is an advantage.

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

YEOW CHANG FU (R23118759)

EA Recruitment Pte Ltd

EA License No: 21C0492

We are seeking skilled and highly motivated individuals Full Stack Developer to join us for some exciting projects. You'll work with a multidisciplinary team of designers, developers and business experts to deliver digital government solutions; enabling governments to unlock their digital assets and connect with their citizens

What you will be working on:

• Be part of an Agile team to carry out full-stack development to deliver and maintain large-scale enterprise web application systems.
• Design and build services with a focus on business value and usability, with scalability and flexibility in mind
• Implement microservices with container related technologies (e.g. Docker, Kubernetes)
• Develop automated unit tests.
• Write clean, efficient, and well-documented code
• Collaborate with team members to identify and solve complex problems
• Stay up-to-date with the latest advancements in web and mobile development

What we are looking for:

Full Stack Developer (JAVA)

• 3+ years of professional software engineering experience with Java
• Strong knowledge of Spring Boot framework
• Experience in unit testing and functional testing.
• Experience in Kotlin will be an added advantage

Full Stack Developer (NodeJS)

• Minimum 3 years or more working experience in building web applications
• In-depth knowledge of languages such as JavaScript (ES 5/6) and Typescript
• Experience in creation/maintenance of APIs using Node.js is mandatory
• Experience in tooling processes for modern web applications using Webpack and Gulp
• Experience in automated testing using JavaScript testing frameworks/libraries such as Jest, Cypress, Mocha, Jasmine

Full Stack Developer (.NET)

• Minimum 3 years or more experience in developing software applications with .NET Framework, ASP.Net, API and Microservices.
• Knowledge of at least one of the .NET languages (e.g. C#, Visual Basic) and HTML5/CSS3.
• Development of a pplications using MVC, Entity Framework and other modern .Net Technologies.
• Knowledge of WPF, WinForm and web services
• Strong knowledge of SQL (MS-SQL / SQL Server).

Other Requirements

• A good understanding of REST API principles and best practices
• Working experience building Microservices
• Technical knowledge and experience in designing and developing applications in AWS cloud environment (RDS, Glue, Lambda, MSK)
• Proficient with CI/CD practices and production deployment
• Working experience with Container and Container orchestration platforms like Kubernetes, Docker
• Working experience in Agile development environment
• Strong Proficiency in one or more frontend framework (React/Angular /Vue).
• Experience with version control systems such as Git
• Excellent problem-solving and debugging skills
• Strong communication and teamwork abilities
• Self-driven and motivated.
• Willingness to learn.
• Experience with Kafka will be added advantage

Responsibilties:

• Conduct lessons with children in accordance to company's and ECDA's policies, guidelines and framework
• Keep accurate records of children's progress
• Prepare teaching materials and learning corners
• Conduct routine care for children
• Ensure the safety and hygiene of children
• Build and maintain close communication with parents
• Assist in any other adhoc duties as assigned by Management

Requirements:

• Possess Diploma in Early Childhood Care and Education
• Preferably 2 years of experience in preschool setting
• Excellent communications and interpersonal skills
• Island wide location
• Work near home

Interested applicants, please send in your latest resume. We regret to inform you that only shortlisted candidates will be notified.

EA License No: 18C9251

EA Personnel No: R22111484

· Oversee the day-to-day operations of invoices/claims processing of assigned institution(s) to ensure that the team meets the stipulated timeline.

· Review journals for reclassification, adjustments and recurring transactions within institutions’ timeline.

· Submit accruals for unprocessed invoices, payment requests and reimbursement claims at month-end.

· Follow up on reconciling items and long outstanding items for early resolution, and disputes invoices with relevant parties.

· Ensure follow up actions are taken to clear long outstanding debit and credit balances.

· Assume a leading role in department projects.

· Supervise, train and manage staff including setting of KPIs and conducting regular feedback sessions.

· Review work processes to promote efficiency and strengthen internal control procedures.

Other ad-hoc duties as assigned.

REQUIREMENTS:

• Degree in Accountancy or equivalent
• Minimum 5 years' experience in Accounts Payable function and overseeing an accounts team in a supervisory or managerial capacity
• Experience in SAP is preferred

For interested candidate, please email your resumes to [email protected]

Denyse Nicole Tan Shuqin (#HDT)

Recruit Express Pte Ltd

CEI No: R1333503

Company EA license : 99C4599

Responsibilities:

• Analyze security events to identify potential threats and intrusions. Events include but not limited to Intrusion Detection/Prevention tools, anomaly detection systems, Firewalls, Antivirus and EDR systems, proxy devices, cloud security solution and data leakage prevention system.
• Act as a Level 2 escalation point for incident triage, investigation, and response.
• Perform a holistic use cases review and tuning to enhance monitoring value and efficiency.
• Develop and maintain advanced security monitoring content such as detection rules, correlation use cases, and security alerts.
• Implement and optimize security automation to improve process efficiency and response times.
• Lead incident response activities including root cause analysis, containment and remediation efforts.
• Collaborate with security infrastructure teams to ensure effective integration of security technologies with operational processes.
• Create and maintain comprehensive documentation for SOC procedures.
• Participate in/support cyber drill, regulatory, audit requests.
• Provide mentorship for junior analysts within the SOC team.
• Stay updated with the latest cybersecurity trends, emerging threats and technologies.

The above serves as a basis for understanding the type of work performed. Ad-hoc duties may be assigned as required.

Qualifications and desired qualities:

• Bachelor’s degree or higher, major in Cybersecurity is a plus.
• Certifications: GCIA, GCIH, CISSP, CISM, GSEC or similar certification preferable.
• Strong investigative and analytical mindset with attention to details.
• A good team player, self driven and able to act as individual contributor.
• Consistently demonstrates clear and concise written and verbal communication.
• Manage work relationship with peers and partners.

Work Experience:

• 8+ years of relevant experience in Cybersecurity operations.
• Security Operations Center experience required.
• Understand the life cycle of network threats, web attacks, attack vectors, methods of exploitation and aware of the evolving of cyber threat landscape.
• Ability to conduct analysis utilizing various logs to identify unusual behavior that may indicate malicious activity.
• Good understanding of computer networks, email flow, and operating system logs.
• Experience with automation and scripting. Preferably in Powershell/Python.
• Experience in XSOAR platforms.

The Role

This position will be part of the Infrastructure team supporting network security and firewall across Mapletree Group.

Job Responsibilities

• Provide first, second level Network support.
• Experience in configuring, troubleshooting routing and switching protocol - BGP, OSPF, HSRP, layer 2 switch eg VLAN, STP
• Experience in designing, implementing, and maintaining a firewall solution.
• Working knowledge of OSI layer 7 protocols including TCP/UDP, DNS, DHCP, http/https
• Experience in network segmentation through routing, VPN, SD-WAN, Firewall.
• Experience in Solarwinds, familiar with SIEM, syslog.
• Experience with security products, Fortinet, Palo Alto, url filtering, IPS, IDS.
• Primary responsibility for firewall management.
• Responsible for support of projects, change requests where needed and accommodate project/change timelines and work schedules.
• Able to manage, plan and resource projects effectively in a complex organisation
• Understanding of incident, problem, change management processes
• Ensuring network systems are compliance to security policies, follow the standard operating process (SOP)
• Remediate security vulnerabilities highlighted by Vulnerability Management Process.
• Working with vendors that provide managed services to the company, on incidents, troubleshooting, provide remediation to resolution.
• Good team player and able to work at all levels, confident, self-driven.
• Manage Operational admin activities like:Supervising vendors and ensuring works are carried out appropriately, ensuring SLA are met, monthly reporting.
  Procuring equipment and services
  Maintaining billing records, contract expiry and coordinating payments
  Updating documentation for system, equipment inventory, SOPs etc
  Monitoring systems
  Preparing status reports for management
  Provide incident management, troubleshooting, resolution and ensure internal SLA is fulfil.
  

Job Requirements

• Bachelor of Science in Information Technology/Computer Science or other relevant studies.
• Must have 4 years of Network and Cybersecurity experience, or relevant.
• Knowledge/experiences in Palo Alto, Fortigate, and Meraki MX.
• Have network support experiences in an international setup.
• Able to speak Chinese will have an added advantage in communicating with China stakeholders.
• Experienced in managing vendors and procuring of services.
• Familiarity with Vulnerability Management Process is beneficial.

Responsibilities:

• Drive month end closing, business wise and legal entity wise consolidation and management reporting.
• Provide financial analysis and support to commercial department and interested stakeholders.
• Drive budgeting and forecasting initiatives.
• Contribute positively to the design & implementation of proper accounting procedures and internal controls.
• Facilitate/drive annual statutory audits
• Review tax computation and returns before submission to tax authorities
• Keeping abreast of new or changes financial reporting standards and tax law.
• Ad-hoc business partnering duties from time to time.

Requirements:

• Bachelor's degree in accounting and / or a member of a recognised professional accounting body
• At least 2-3 years of commercial / audit experience.
• Advance knowledge of MS Excel is a must.
• Experience in Power BI is a plus.
• Exceptional analytical skills and a keen eye for details.
• Pro-active, hands-on and a team player.
• Strong interpersonal and communication skills

If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin. Email: [email protected]

Chloe Tan Hui Lin

CEI Registration No.: R1765524

Recruit Express Pte Ltd

EA99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified

Position: Logistics Manager [ Broadcasting Equipment ]

• Salary: $6,000 - $7,000 + 15 Days AL + Bonus
• 5 Working Days, 9am-6pm
• Changi South (Between Tanah Merah / Simei / Expo MRT)

Summary: Must experience and knowledgeable in Carnet permit. Not under warehouse. Need hands-on experience under international / regional shipment arrangement. [ Broadcasting Equipment]

Requirements:

• At least 5 years of working experience in managing logistics operations.
• A qualification in logistics or Supply Chain Management will be preferred.
• Preferably working as a manager specialized in Purchasing / Inventory / Material / Logistic and Warehouse Management or equivalent.

Responsibilities:

• Oversee all activities and communications regarding outgoing and incoming shipments for all projects to ensure accuracy and timely preparation of necessary documentation.
• Ensure standard procedures, administrative and legal formalities, terms, and conditions are followed and completed when third parties are hired for projects.
• Communicate shipment timelines internally to make sure other functions can plan properly and meet the deadlines.
• Work with the Sales Team to assist them with freight estimation for quotation purposes.
• Determine and analyze budget for logistics needed to fulfill the project's requirements.
• Coordinate with the Finance Department to obtain necessary approval for budget and satisfy required documentation.
• Maintain high accuracy in all document preparations for logistics.
• Ensure best service and best pricing in logistic activities.
• Ensure equipment is received as scheduled by continual follow-up and communication with freight forwarders, and resolve any issues as and when required.
• Develop strong working relationships and cooperation with other functions and departments.
• Support purchasing strategies (sourcing, negotiation & cost management, quality and delivery terms, documentation) and manage procurement and rental of any external resources, services, and facilities required to support the projects or operations.
• Nurture positive relationships with suppliers and service providers for optimum pricing and support.
• Develop and improve SOPs for Logistics and procurement.
• Assist in the implementation of goals and policies for effective improvements in Operations.

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

As the world’s leading operator of luxury hotels, Four Seasons Hotels and Resorts currently manages 132 properties in 47 countries. Open since 1994, Four Seasons Hotel Singapore provides a preferred address for business and leisure travellers, and the highly personalised, anticipatory service that Four Seasons guests expect and value around the world. Recent awards and honours include Top 10 ‘Singapore’s Best Hotels’ and Top 5 ‘Singapore’s Best Hotel Spas’ in Travel + Leisure’s Luxury Awards Asia Pacific. For more information on Four Seasons Hotel Singapore, visit press.fourseasons.com/singaporeor follow us on www.instagram.com/FSSingaporeand www.facebook.com/FourSeasonsHotelSingapore

About the role

Guest Relations Manager, Front Office

The Guest Relations Manager is a key member of the Rooms Management Team, overseeing the hotel lobby and ensuring a pleasant arrival/departure experience. As the first and last impression of the hotel, this high-profile role carries significant responsibility.

What you will do:

As the Guest Relations Manager, you will oversee and mentor a dedicated team, ensuring seamless operations and exceptional guest experiences. You will manage guest arrivals, departures, and billing requirements, swiftly resolving any discrepancies efficiently by ensuring seamless communication between department managers.

Exceptional customer service is at the heart of this role. You will professionally handle guest interactions, accurately assess and respond to guest needs, provide personal recommendations, and ensure maximum guest satisfaction while adhering to all Four Seasons policies.

Your ability to act swiftly in matters related to guest and employee safety, security, and satisfaction is key, in the absence of senior managers. Financial management is vital, as you will ensure adherence to financial and credit procedures, address credit issues, and verify cash transactions for accuracy.

What you bring:

• Diploma in Hospitality Business or its equivalent
• Two (2) years of relevant experience within Four Seasons (or a top luxury group) is considered an asset
• Good organisational skills, ability to prioritize workload and handle pressure
• Excellent interpersonal skills, and problem-solving abilities with a high level of professionalism
• Proficiency in Opera is required
• Ability to communicate (verbal and written) in English. Preferably equipped to communicate in a second language.
• Kindly note that due to work visa restrictions, the position is open to Singaporeans only

What we offer:

With a culture built on mutual respect, a growing world of opportunities and an environment that supports the personal drive for excellence, a Four Seasons career can be exceptionally rewarding.

• Career growth opportunities
• Unique strong culture
• Best-in-industry training
• Complimentary stays at Four Seasons properties (based on availability), with discounted meals
• Paid holidays/vacation
• Dental and medical/life insurance
• Employee service awards/Birthday Gift
• Annual employee party/social and sporting events
• Complimentary meals in dedicated employee restaurant

Schedule & Hours:

This position requires a person with a flexible schedule and the ability to work on a rotating shift basis, including occasional overnight shifts, weekends, and public holidays.

Property/Residence/Building Manager (Part-time / Temporary)

· Responsible for the daily operation of the buildings or condominiums

· Supervise and coordinate all maintenance and administrative staff assigned to the project

· Carry out all maintenance functions to the highest standard expected for the client and the subsidiary proprietors

· Lead a team of personnel of providing maintenance, finance, security, fire safety and car park management

· Ensure all contract works or routine servicing are carried out accordingly as specified in their contracts agreement

· Review all contracts, agreements and insurance before their expiry and recommend renewal or call for quotation / tender

· Co-ordinate council meetings and general meetings

Requirements

· Minimum 5 years of experience in Real Estate Management or related field

· Degree / Diploma in Building, Estate/Facilities/Business/Hospitality or equivalent

· Good knowledge of BMSMA and proficient in Microsoft Office applications

· Strong communication and negotiation skills

· Exhibit organizational and leadership skills

· Well organize and able to optimise cost, space and equipment while working within the budgeted operational costs

· Strong leadership quality and problem solver

· Able to start immediately will be advantageous

· Able to prioritise tasks and passion in buildings management

Highlights

• AWS + Variable bonus
• 5 days work week, Mondays to Fridays

Responsibilities

• Reporting to the Project Director, he/she is responsible for the successful completion of a project, specialising only in lighting deliverables.
• Ensure all paperwork and material submissions are verified, well presented and submitted timely.
• Strong co-ordination and good people management skills, being able to communicate effectively verbally and written, with all relevant stake holders such as consultants, architects, designers, electrical contractors, end-users, relevant authorities and suppliers.
• Overall management of the project with respect to contractual obligations, budgets, and internal resources to ensure project is successfully completed.
• Lead project team on the implementation and execution of works necessary to complete the project.
• Enjoy working in a non-conforming environment where new challenges might suffice and have the ability to problem solve in a timely and cost-effective manner.
• Provide timely updates to management on project status.
• Attend site meetings for all projects including concerns during project DLP.

Requirements

• Degree or Diploma in Electrical, Electronic, or equivalent.
• Minimum 4 years’ relevant work experience in lighting/electrical engineering.
• Experience in lighting industry is advantageous.
• Knowledge in Autocad, Dialux, Relux software is advantageous.

Interested and suitable candidate kindly click quick apply. Resume will be routed to Jasmine Chin Yan Min. We regret that only suitable candidate will be notified.

GEMS Recruit/EA License: 23C1459

EA Personnel No: R1442379 (Jasmine Chin Yan Min)

Centre Manager
Working hours : 4 weekday (1230PM - 930PM) + 1 weekend (830AM - 630PM)
Working location: Bukit Timah (269748)
Salary: $3500 - $4200

Job Description:

• The firm specialises in English language and Writing classes for primary and secondary level students. We comprise over 100 professionals dedicated to one mission: to nurture generations of critical yet compassionate thinkers. We are committed to delivering first-class and well-rounded English language enrichment to our customers.
• We are seeking a dynamic and experienced Center Manager to lead and oversee the day-to-day operations of our enrichment center. As the Center Manager, you will be responsible for ensuring the centre's success by delivering exceptional service, building strong customer relationships, achieving sales targets, and promoting operational excellence. Your passion for education and dedication to providing the best learning experience for our students will be the driving force behind your success in this role.

Job Responsibilities:

• Achieving Sales Targets: You will lead your centre's team to achieve the centre's sales target.
• Delivering Service Excellence: You are responsible for ensuring that our centres operate smoothly according to our SOP, so that the service delivered is of exceptional quality.
• Building Customer Relationships: With your Customer Service team, you take the lead in building and managing strong relationships with our customers, making sure that our valuable customers are taken care of and have their needs met.
• Delivering Operational Excellence: You are accountable for managing the facilities, resources and equipment in your centre. You will also ensure that safety protocols are adhered to.
• Leadership and team management: The center manager leads and fosters a positive work environment. They establish open communication, coach and mentor their team members, resolve conflicts, and promote teamwork. They set clear expectations, conduct performance evaluations, collect feedback, and give due recognition to boost the team's motivation and job satisfaction

Requirement:

• Diploma or degree in any discipline
• Min. 3 years experience in the industry. Management experience preferred.
• Sales and customer relationship management skills.
• Demonstrated ability to lead and inspire a team to achieve common goals.
• A passion for education and commitment to delivering outstanding service.