Total 28,152 service operations manager job vacancies in Others category in Singapore

Job Description

Responsible for all operational aspects of the hotel including proper discipline in all departments to ensure all our guests are getting the best service at all times.

KEY RESPONSIBILITIES:

• Be aware at all times as to the condition of the house, particularly relating to the number of rooms available and occupied and ensure this information is current and accurate.

• Observing and directing personnel when necessary on the following:

- Allocating and processing of guest rooms

- Meeting and escorting VIP guests

- Giving general information, assistance to guests

• Monitoring of D/M Log Books for special requests, instructions and information recorded and action taken or to be taken.

• Conduct Room Inspections with particular emphasis on cleanliness and standard set up.

• Carry out site inspection of other hotel areas regularly.

• Liaise regularly with Housekeeping Department regarding all special requests, full house situations and for general problem solving.

• Effectively handle all guest complaints with tact and diplomacy.

• Manage and maximize occupancy, revenue and average rate while maintaining high service standards via the upselling programs within the department.

• Ensure that the guest registration, checkout, and mail services are handled efficiently, promptly and courteously in accordance with the hotel’s policy and procedures.

• Ensure compliance with legislated health and safety requirements within the workplace and be familiar with the emergency procedures on fire prevention, fire drill, guest accidents, associate accidents, bomb threat suspicious parcel, procedures on serious crime occurrence, death of a guest, stalled elevators, power failure and any other emergencies.

An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.

Marriott Hotels:

· Duxton Reserve Singapore, Autograph Collection

· Maxwell Reserve Singapore, Autograph Collection

· The Vagabond Club, a Tribute Portfolio Hotel

· The Serangoon Club, a Tribute Portfolio Hotel

Restaurants & Bars:

· Yellow Pot, Anouska's (Duxton Reserve)

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

· As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

· As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

· Comprehensive health insurance plan with Raffles Insurance with the option to upgrade at subsidised corporate rates

· 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

· 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels

Responsibilities:

• Personally and frequently verify that the guests receiving the best possible restaurant service (breakfast, lunch, executive lounge, dinner, Bar, Events).
• Ensure restaurants have the correct “vibe” at all times; ensuring the sound, light, look of everything, including staff look/uniform/attitude reflects the brand.
• Ensure Marriott L&D and Lobster Inc training is completed constantly (learning never stops).
• Communicate politely and effectively with the culinary team.
• Entertaining guests in a consistent, professional and positive attitude.
• Maintain high standards of sanitation and cleanliness per Singapore Government and Marriott Standards.
• Monitor the quality and quantity of all food and beverage items served.
• Inventory management and reporting routinely.

1. Meeting with clients to discuss security issues
2. Conduct Monthly Ops Meetings with Clients
3. Respond to client enquiries
4. Responsible and accountable for effectively managing the day to day operations / allocated contract sites and staff by providing the highest quality, compliant and professional security service to its customers
5. Deployment planning and rostering of security personnel
6. Overall in-charge of day-to-day operations of security personnel to the allocated sites
7. Provide support for Operations Managers, Site Security Supervisors & assist in handling complaints or operational issues.
8. Responding to emergencies and urgent duties 24/7.
9. Putting up and submitting various reports using Microsoft Office/Google and in-house software.
10. Conduct security and safety risk assessment surveys of the assignments
11. Conduct investigations and vet incident reports submitted by the security team and prepare to conduct AAR of the incident.
12. Conduct OJT training for new hires
13. Reviewing worksite SOP to ensure it remains relevant with the current operations.
14. Handle workplace investigation, grievance, and discipline
15. Plan and schedule training for security personnel in alignment with Company, PLRD & PWM requirements.
16. Plan and conduct periodic exercises to ensure the vigilance of security personnel
17. Assist with recruitment and selection of security personnel
18. Manage and review security procedures
19. Any other duties assigned by the Operations Manager / Director

Qualifications:

1. At least 2 years' hands-on experience in an operational management, manpower planning or disciplined service experiences
2. Applicants must possess initiative and has demonstrated ability to work independently and be able to manage a team of security officers at multiple customer locations
3. Ability to communicate effectively in English, both verbal and written
4. Basic Mandarin communication skills
5. Proficient in computer skills
6. Other attributes include good interpersonal skills, service oriented mindset.
7. Possess a Class 3C Driving Licence

Others:

Operations Executive from former Cleaning or Landscaping Company are welcome to apply as well.

FULL / PART TIME TELE-SERVICE EXECUTIVE

• Good customer service
• Good team player, focus and time management
• Good career advancement
• Keeping track and following up with customer appointment
• Daily management reports
• Training will be provided
• Rest day on Sun and PH

Duties and Responsibilities

1. Handle and monitor warehouse activities (e.g. pest control, cleaning services, inventory management) according to the Company's Quality Management system
2. Co-ordinate with logistics services for the delivery of goods
3. Processing of sales order to fulfil customer purchases
4. Ensure all required laboratory and events equipment calibration and maintenance status are kept up to date
5. Maintain proper documentation and filing of all records

Qualifications

1. At least a Diploma or equivalent professional qualifications
2. Knowledgeable with use of SAP Business One

Working Experience

1. 1 to 3 years of working experience related to operations
2. Prior work experience in an ISO13485 environment will be an advantage.

Soft Skills

1. Well-organized and meticulous
2. Good documentation habits and follow-up skills
3. Able to work independently and in a cross functional team.
4. Good problem-solving, communication and time-management skills.
5. Proactive, responsible, results driven, highly self-motivated, adaptable and a self-learner.

Job duties:

• Handle warehouse duties.
• Prepare goods/ cargo for shipment (outbound).
• Perform goods/ cargo acceptance (inbound).
• Prepare shipping documents

Requirements:

• Class 3/ Class D Driving License
• Must be able to read and understand English due to work requirements
• Must be able to communicate in Mandarin due to work requirements
• Able to lift up to 20kg
• Able to stand long hours
• Willing to drive forklift/ learn how to drive forklift

Working hours:

• 6 days work week
• Rotating shift including night shift

We regret that only shortlisted candidates will be notified.

By sending us your personal data and/or resume, you are deemed to consent to AM Recruitment Pte Ltd or its agents to collect, use and disclose your personal data and/or resume for the purpose of processing and administrating this job application.

EA Personnel Name: Fong Xin Yi Cherine
EA Personnel No: R23111864

EA Licence No: 23C1821 (AM Recruitment Pte Ltd)

职责：

1.梳理新加坡公司的日常业务内容，负责全盘账务、发票开具及税务申报；
2.负责银行流水登记、当地薪水发放、日常费用审批等；
3.负责审计、秘书公司、税局的事项沟通，配合提供相关资料。

要求：
1.本科及以上学历，3-5年财务工作经验，熟悉全盘账务、当地税务申报等事宜；
2.中文良好，熟悉集团财务软件用友NC优先；
3.工作踏实、有责任感、执行力强、有上进心。

Responsibilities:

1. Familiar with the company’s daily operations; perform the general ledger accounting, invoice issuance and tax filling;

2. Responsible for monthly bank report, employee salary payment, daily expense approval, etc.;

3. Communication with Audit, Advisory company and tax representatives, providing related documents;

Requirements:

1. Bachelor’s degree or above in Accounting or related field; 3-5 years of working experience;

2. Fluent in oral and written Chinese; Basic knowledge in NC cloud (group accounting software) is preferred;

3. Responsible, working with passion and initiative, quick learner, good communication skills.

Job Responsibility

The role is primarily responsible for supporting the Operations Manager in the day-day operations of the SeaCabbie fleet. In supporting the role will be responsible to manage the counter operations and assist in crewing matters under the guidance of the Operations manager.

Job Accountability

Operations

· Organise and manage the counter operations, including the rostering of staff, their performance monitoring and attendance.

· Handle the performance and disciplinary matters of the counter staff.

· Manage the handling of parcels related to the client orders.

· Assist in sourcing outsource resources (boats, freelance crew) when required.

· Perform counter duties on shifts when required.

· Assist with operational requirements of the fleet.

Teamwork

· Assist with handling of crewing matters.

· Train & Mentor, the counter staff to assure their job proficiency and support their development.

· Understudy the role of operations manager for self-development.

Safety & Compliance

· Ensure all procedures are followed in handling of client orders and counter staff are aware and comply with the requirement.

· Assist in conducting investigations, especially those related to counter operations.

Customer Service

· Ensure counter staff can provide customer service standards in their dealing with the clients, as per company expectations.

Miscellaneous

· Provide support for company projects as per instructions from Operations manager.

Any other task as assigned by Operation manager.

Educational/Skills Qualification

• Diploma or equivalent in maritime or logistics related field.
• At least 2 years of working experience in the harborcraft, maritime or logistics sector
• Able to work independently.
• Fluent in spoken English
• Team player

Job Description:

1. Analyse consumer behaviour and adjust product positioning or increase product range to

create more revenue for outlet sales.

2. Track the progress of weekly and monthly sales and ensure the store on track to achieve the

given budget.

3. Coach and support all team members and suggest sales training and techniques to create a

more sales for the outlet and guide the team members.

4. Evaluate employee performance and identify if any training needed and motivate staff to

perform their best

5. Make sure all employees adhere to company policies and guidelines and act as company

representative and set an example for our staff.

6. Conduct own internal audit in line with IQA standard and ensure Team Members comply to all

requirement of food safety standard.

7. Work with relevant department in HQ to ensure smooth operations at outlet in term of stock

availability and also the quality of the products.

8. Create own store reports, analyse and interpret current and past sales record of the store to

further improvise the sales to hit the monthly & yearly budget.

9. Attend all required meetings and training on any new updates on the company policy or

system from time to time and represent to the Team Members.

Job Requirement:

· Proven experience as Retail Manager or In-Charge level in Butchery field.

· Leadership and organizational skills includes interpersonal and communication skills.

· Flexibility to work in any shift at any time based on company need.

· Good in computer skills, able to do sales reports and analysis

· Familiarity with financial aspect and customer service principle.

· Professional in solving any store issue without disrupting store operations.

Responsibilities:

• Oversee daily operations of the laboratory, and conduct scientific analyses of the precious metals content.
• Oversee the setup of laboratories.
• Maintain hygienic procedures of the laboratory.
• In-charge with ensuring the maintenance analytical and laboratory equipment.
• Provide team members instructions on preparation of conducting test precious metals.
• Establish the company's standard operating procedures for analysis and testing.
• Oversee the development of testing and analytical techniques for the testing and refining of gold and silver.
• Work closely with the business team and other team members.
• Taking part in the hiring process and retaining of lab staffs.

Requirements:

• Degree in Chemistry or equivalent.
• At least 5 years of experience in laboratory management.
• Prior experience with ICP & XRF and at least 3 years of experience performing ICP & XRF.
• Have expertise in gold and silver detection and recovery and refining technology is advantageous.

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected].

EA License No: 13C6305

Reg. No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities

• Assist in delivery arrangements and carry heavy loads
• Set up, decorate, and prepare catering areas according to specific directions and layout plans established by the manager/customer
• Build and maintain good working relationship with clients and serve the food with a positive and courteous demeanour
• Clean and sanitise all equipment, utensils, dining ware, linens, serving ware, and work areas
• Restock clean equipment, utensils, and equipment to proper storage areas noting any damages and items to be replaced
• Organise and prepare clean equipment, utensils, and equipment for catering events
• Understand and comply with mandatory hygiene standards and requirements
• Coordinate with sales personnel on customer issue during delivery
• To collect cash and check from customer upon delivery for COD order
• Any other duties and tasks in the area assigned by the manager or supervisor

Requirements

• Basic knowledge of F&B will be advantageous
• Good communication and interpersonal skills
• Able to read and write simple English
• Ability to work in a fast-paced environment
• Flexibility, punctuality, teamwork and Cleanliness
• Ready to work varied shifts, including weekends and holidays
• Passionate, strong organizational skills and a positive attitude

Location: Located in the West (Pandan Loop)

Interested candidates are invited to apply online with a comprehensive resume, via the APPLY NOW button below.

We regret that only shortlisted candidates will be notified.

Thank you for applying.

1. Responsible for arrangement/co-ordination with Japanese /Local accounts for both air/sea import/export and triangle shipments.
2. Language skill both oral/written in Japanese is essential due to communication email/report are in Japanese language.
3. To prepare sales related report, quotation, monthly billing, updating in system.
4. To act and support local staff as translator to english when receiving call from Japanese clientele.
5. To resolve customer queries, complaints or conflicts.
6. Other affairs - general support to Japanese General Manager.

Responsibilities:

• Monitor and evaluate warehouse and logistics performance to identify areas for improvement and cost-saving opportunities.
• Analyze inventory levels and implement strategies to optimize inventory management and minimize stock-outs.
• Develop and maintain metrics and KPIs to track warehouse and logistics performance and report on key insights to management.
• Collaborate with internal teams and external stakeholders to ensure smooth operations and timely delivery of goods.
• Identify and implement process improvements to enhance operational efficiency and productivity.
• Conduct regular audits and inspections to ensure compliance with safety and quality standards.
• Manage and coordinate inventory counts and reconciliations.
• Work closely with cross-functional teams to develop and implement demand planning strategies.
• Provide training and guidance to warehouse and logistics teams.
• Stay informed about industry trends and best practices in warehouse and logistics management.
• Ad hoc duties as assigned.

Requirements:

• Degree or Diploma in Logistics, Supply Chain Management, or equivalent.
• At least 2 – 3 years’ experience in warehouse/ logistics operation, preferably with supervisory experience.

Interested candidates who wish to apply for the advertised position, please click on the 'APPLY' button below to send in your resume or send to [email protected].

EA License No: 13C6305

Reg. No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

We believe that challenges are better solved together. That's why you'll join a diverse, global community of solvers - an unexpected mix of people that come together to build trust in society and solve important problems. With us, you are encouraged to lead with your heart and values, and where your unique skills are developed and put to work in unexpected and exciting ways, superpowered by technology.

We are looking for one technically strong and motivated Manager to support the Assurance R&Q Independence Office.

How will you value-add?

• Provide consultation advice to professionals from various Lines of Service, who seek input for a variety of personal, system and engagement-related independence queries
• Conduct various independence compliance activities such as:
  1. Personal independence compliance testing
  2. Run the Annual Compliance Confirmation activity
  3. Data quality reviews
• Assist in management of independence systems
• Provide support in collation of information and statistics for local, global and regulatory reporting purposes
• Develop relevant independence practice aids, templates and training materials to aid professionals in the firm in complying with independence requirements
• Project manage global or local initiatives as required

About you

• Audit experience preferred
• Have good project management skills
• Possess high level of accuracy and attention to detail
• Have strong analytical & problem-solving skills
• Enjoy meeting people and have the confidence and maturity to deal with all levels of staff
• Has the willingness to learn and deliver timely and quality results

Primary Function:

• Responsible for growing a portfolio of brands under our Established Pharmaceuticals division to drive continued success and growth in the market.

• Developing promotional materials and marketing programs, organizing product launch activities, developing training materials & conducting product training, driving trade visibility and promotional activation, issuing monthly proposed forecast, and performing all other activities that result in the growth of the brand/brands

Major Responsibilities:

• Evaluate the practicality and potential of new product and market developments.

• Coordinate the development of marketing strategies, advertising and promotion programs and ensure their execution.

• Analyze market trends and sales potential; issue monthly proposed forecast with suggested action plans to achieve the proposed forecast

• Develop methods of field-test on merchandising programs to determine customer acceptance, evaluate effectiveness of promotion efforts, and keep informed on needs of the various market segments.

• Review the performance of existing product sales by channel and customer as appropriate, submit recommendation for change in the marketing plan to remedy the situation.

• Develop promotional materials and marketing programs in accordance with cycle product promotion.

• Drive strong medico-marketing programs along with the medical manager to tap undeveloped market segments, indications, dosages, new studies, or any other growth opportunity.

• Organize new product launch and all related activities including clinical trials, seeding programs and detailing cycles.

• Identify new marketing opportunities through routine joint visits with field force. Provide technical/academic information to assist field force on product promotion and handling competition.

• Develop training materials and conduct refresher-training courses to field force.

• Drive strong visibility and promotion of the trade driven brands in conjunction with the Key Account Manager.

Requirements:

• Bachelor’s Degree in Marketing/Business/Pharmacy preferred

• Minimum 5 years overall working experience with minimum 5 years product management/marketing experience in pharma.

• Experienced in managing Ethical brands required. Experienced in managing multiple brands in portfolio preferred.

• Strong communication and stakeholder management skills, able to effectively communicate with management, field force and external customers.

• Knowledge of consumer insights, competitors and trends and has demonstrated implications to strategy development

• Driven and possess strong business acumen to efficiently deliver on priorities working individually and with the team.

• Proficient in Microsoft Word, Excel, and PowerPoint

• Language Skill: Fluent in English both oral and written

* Basic Up to S$18,000
* Work Life Balance & Friendly Environment
* Incentive Scheme & Career development
* Candidate with Minimum 15 Year experience in Investment Finance Industry
* Responsible for the P&L, Sales and Operations for the Service Division

Our company is looking for suitable candidates to join their growing business as Senior Portfolio Manager.

RESPONSIBILITIES:

· Managed investments for single family office

· Research various fund structures and alternative investments

· Prepare market and monthly performance reports for investors

· Conduct quantitative and qualitative analysis on investment opportunities and prepare investment reports for decision-making purposes

· Perform due diligence, lead investments negotiations, and coordinate legal aspects

· Review business performance, recommend changes to the existing investment portfolios

· Identify potential strategic investment

· Lead the investment strategy and associated activities

REQUIREMENT:

· MAS Representative would be highly advantageous

· Master's/Bachelor's Degree in a quantitative discipline (Finance, Economics, Mathematics, or similar), with CFA preferred

· Preferable at least 15 years of relevant working experience in the stock exchange (US & HK market) or public equity investment background

· Strong quantitative and financial modelling background with hands on experience on building tactical asset allocation models

· Strong communication skills (English & Chinese) to liaise with Chinese-speaking director(s)

OTHER INFORMATION:
• Location : Millenia Tower (Near Suntec City)

• Working hours : 9.00am to 6.00pm (5 Days)

• Salary: up to S$18,000 higher/ Negotiable (Salary will commensurate according to experience & qualifications)

HOW TO APPLY:

Interested candidate, please submit your updated resume in MS WORD Format to:

Email – [email protected]

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

* Candidates with adequate experience will be considered for the Manager position.

Scope:

To provide outreach, advisory and project facilitation services to support the growth, industry transformation and capability development SCCCI’s trade associations and their SME members.

• Plan and execute outreach / communication programmes with trade associations (and their members) to conduct roadmap/ work plans for their industry transformation.
• Identify, scope and facilitate trade associations’ industry promotion and development projects/ initiatives in line with their roadmap goals.
• Engage and analyze trade associations’ advocacy issues and work with relevant government agencies to support trade associations’ downstream projects and initiatives.
• Promote and support cross trade associations industry collaboration efforts and projects.
• Cultivate synergistic partnerships and build networks with external expertise and solution providers to support trade associations projects/ initiatives.
• Undertake other related duties and responsibilities as assigned by the management.

Requirements:

• A degree in business or communications.
• Strong project management, communication and people engagement skills.
• Aptitude in problem solving and can contribute effectively in a teamwork environment.
• Relevant work experience with trade associations and different government agencies will be an advantage.

Jobscope:

• Own ultimate responsibility for successfully meeting or exceeding sales goals
• Work collaboratively with the sales team to assess current projections
• Collaborate with marketing team to creatively reach more potential customers
• Work in a hands-on fashion, building the team—provide motivation and inspiration.
• Cultivate and deepen client relationships and partnerships that add value
• Building the team—provide motivation and inspiration
• Continually assess our marketing techniques and their efficacy in affecting sales.

Requirement:

• Exceptional communication and presentation skills
• Driven and committed to success while maintaining integrity
• Solid computer skills and awareness of web-based marketing and social media
• Able to be persuasive and procure buy-in from upper management
• Evidence of ability to innovate and implement change successfully
• Transformative approach to leadership that inspires and empowers others
• A levels graduate/local Diploma Holder eg NYP, SP,TPetc / Degree Holder

kindly send your resume to Jasmine +65 91162788

https://t.me/fastrecruitmentsg

Add this telegram group for more details of Work.

Role overview:

As a lead Spring Java Microservices Developer, you will be responsible for designing, developing, and maintaining high-performance, scalable microservices-based even-driven applications using Java, Spring Framework (Spring boot) and Kafka. You will collaborate with cross-functional teams to understand business requirements and translate them into technical solutions. Additionally, you will mentor junior developers, conduct code reviews, and contribute to the continuous improvement of our development processes.

Key responsibilities:

• Design, develop, and deploy event-driven microservices application using Java, spring boot, docker, and deploy in Kubernetes.
• Configuring Gitlab CI/CD pipeline for building docker images and deploying into Kubernetes cluster
• Collaborate with architects, product owners, and other stakeholders to understand requirements and design scalable solutions.
• Write clean, maintainable, and efficient code following best practices.
• Ensure code quality through JUnit testing, integration testing, automated Cucumber BDD testing.
• Troubleshoot and debug complex issues in production and non-production environments.
• Conduct code reviews to ensure adherence to coding standards and best practices.
• Create and maintain to automate CI/CD deployment pipeline script and monitoring processes.
• Stay updated on emerging technologies and industry trends to continuously improve our development practices.
• Mentor junior developers and assist in their professional growth.

Technical Stack:

• Java
• Spring boot
• Cucumber BDD
• Microservices
• Postgres, MSSQL
• Kafka Pub/Sub
• Drools Rules Engine
• Docker, Kubernetes, ArgoCD
• Gitlab CI/CD pipeline
• Collibra

Your new company

This organisation, widely recognized on the international stage, holds a prominent position in the banking sector.

Your new role

You will be required to manage clients’ assets, build strong relationships, ensure service quality, conduct financial analysis, provide updates, manage investments, and advise on financial products. This role requires banking experience, knowledge of financial instruments, and the ability to work with high-net-worth clients. You must also stay updated with industry regulations and trends.

What you'll need to succeed

You are required to have experience in the wealth management space, self-driven and highly motivated individual who has a strong desire for success. You will need fluency in Mandarin for communication with internal and external stakeholders.

What you'll get in return

An exciting opportunity to be part of a strong brand within the banking industry, exposure to working and building relationships with Ultra/High-Net-Worth clients.

What you need to do now

If you're interested in this role, click 'apply now' or forward an up-to-date copy of your CV to me at [email protected]

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

The Company

Join a well-established and forward-looking ship owner with global presence. Due to evolving business needs, we are actively recruiting for a Regional Tax Assistant Manager/Manager to be part of the established business in Singapore.

The Role

Reporting to the Group Tax Manager, you will be supporting the Group’s tax compliance and advisory throughout all entities. The key responsibilities include preparing direct and indirect tax returns, review timely filing of direct and indirect tax returns by finance and tax consultants, review monthly and year-end tax provision calculation. Be an internal business advisory on all regional tax matters for both direct and indirect tax as well as provide support on transfer pricing documentation. Other key responsibilities include collaborating with other departments to ensure compliance with business and reporting requirements of AIS tax incentive granted to the Group.

Your Profile

To qualify for this role, you must have a Bachelor Degree in Accountancy with minimum 6 years of relevant tax experience ideally in Big 4 and/or MNC environment. It is essential to have strong knowledge in tax compliance and tax planning ideally from an international perspective. We are seeking a detail-oriented, resourceful, and proactive Tax professional with excellent interpersonal skills.

Apply Today

Please send your resume, in WORD format only and quote reference number GC12982059, by clicking the apply button. Please note that only short-listed candidates will be contacted.

Robert Half International Pte Ltd. Co. Registration no.: 200612189E | EA Licence no.: 07C5595 | Chia Lan Xian Gina EA Registration no.: R1109282

Roles & Responsibilities : -

Quality Management and Control:

• Assist professional consultant with HSA and medical-licensing-related matters and establish the operation system during the initial setup period.

• Oversee the entire packaging workshop, including specific data coding, laser printing, and cellophane wrapping of finished products.

• Manage the entire product packaging process, including the inspection of finished products and packaging materials.

• Fully responsible for Inspections and Approval of all packaging materials, comprising starting intermediate, bulk, and finished products, to align with our premium standards and high-quality specifications.

• Ensure all relevant testing are conducted and records are evaluated.

• Approve specifications, sampling instructions, test methods, and other Quality Control procedures.

• Responsible for ensuring top notch maintenance of the factory premises, and production equipment.

• Participate in internal facility inspections (internal audits) to evaluate and improve site quality systems.

• Maintain written and signed records of all audits and inspections, reporting to management as required.

• Investigate non-conformance using 8D principles of root cause analysis to deliver effective solutions via the corrective action reporting process.

• Communicate with other teams, departments, and stakeholders to align quality control processes with business objectives.

• Develop, implement & review SOPs, protocols/batch records, reports, quality and regulated records for accuracy and compliance with regulations and internal policies.

• Ensure appropriate validations are performed.

• Ensure proper initial and regular training of department personnel is being conducted and adapted as required.

• Oversee and monitor the overall Quality Management System to ensure production meets the highest standards.

• Manage and maintain quality control documentation, ensuring all necessary records and reports are accurate and up-to-date.

• Assist consultants in training operational personnel regarding basic regulatory requirements.

Knowledge/Skill Requirements:

• Candidate must possess at least bachelor's degree / Master Degree or higher in Chemistry/ Pharmaceuticals or equivalent in a relevant field.

• Strong leadership skills with the ability to motivate and inspire team members to achieve business objectives.

• Competent and highly motivated to Head and Manage the Quality Control and assurance team.

• In-depth knowledge of GMP and other relevant industry standards and regulations.

• Excellent analytical skills with the ability to analyse data and identify trends.

• Strong communication skills, effective with team members and stakeholders at all levels.

• Attention to detail and ability to identify and resolve issues quickly and effectively.

• Strong problem-solving skills with the ability to think creatively and develop innovative solutions.

• Excellent organizational skills, capable of managing multiple tasks and priorities simultaneously.

• Extensive knowledge of quality control processes, procedures, and policies.

· Proficiency in Microsoft Office Suite and other relevant software applications.

• Minimally 6 years to 10 years of experience in Quality Control within the manufacturing industry.

Expected High Performance Behaviours:

• Exhibit a positive attitude regarding work and responsibilities.

• Ability to work collaboratively within a team.

• Maintain effectiveness during significant changes in work tasks or environment, adjusting effectively to new work structures, processes, requirements, or cultures.

• Consistently seeking to enhance efficiency and improve quality standards.

Client Onboarding Team Lead (KYC, AML, Operations)

Responsible for client screening and onboarding. Manage day to day operations and drive process efficiencies across the teams to maintain competitive service levels with clients.

Key Responsibilities

• Manage a team of 20 responsible for timely KYC assessment and onboarding of clients.
• Provide overall direction and manage budget for team.
• Set, manage and review team and individual performance.
• Ensure team adherence to policies, procedures, and processes.
• Continuously improve service levels for screening and onboarding.
• Engage with senior management on performance and initiatives.
• Lead and deliver on department and/or organisation projects.

Requirements

• 12+ years of relevant banking / financial services experience
• Ideal background: retail banking operations, branch operations, client onboarding.
• 8+ years of experience managing people (team size of least 10+)
• AML/KYC processing
• Understanding of risk management and controls.
• Experience in leading and implementing operational process changes.
• Project management skills
• Ability to handle large scale projects.
• Effective communication and internal stakeholder engagement

Compensation

• Base salary $10,000-$12,000pm (max)

Sloane | Shorey

Sloane Shorey Consulting is a Singapore-based executive search firm founded in 2016. We specialize in risk management recruitment across Asia. Our coverage includes financial risk management, operational and enterprise risk, and regulatory risk and compliance.

Sloane Shorey is a Ministry of Manpower Licensed Employment Agency: EA License 20S0307

Provide support to Manager and Assistant Manager in coordinating a variety of activities and events.

KEY RESPONSIBILITIES:

• Ensure the smooth implementation and execution of all banquet events

• Supervise casual labour to ensure standards and grooming are maintained

• Ensure proper handling of food and beverage, equipment, meeting, supplies, crockery, glassware

• Ensure guest satisfaction by identifying and responding to guest needs

• Ensure all cash control handling policies and procedures are followed.

• Ensure clean, safe and orderly work area, both front and back of the house for guests and employees

• Perform report on all events handled

• Maintenance of respective function assigned to be in good working condition

• Take on addition roles and tasks from time to time as per operations’ requirements.

An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.

Marriott Hotels:

· Duxton Reserve Singapore, Autograph Collection

· Maxwell Reserve Singapore, Autograph Collection

· The Vagabond Club, a Tribute Portfolio Hotel

· The Serangoon Club, a Tribute Portfolio Hotel

Restaurants & Bars:

· Yellow Pot, Anouska's (Duxton Reserve)

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

· As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

· As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

· Comprehensive health insurance plan with Raffles Insurance with the option to upgrade at subsidised corporate rates

· 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

· 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels

Your day to day

Under the general direction of the Hotel Manager, oversee the activities of the Room Division to ensure the achievement of established quality, guest service standards and departmental revenue and profit goals. Adhere to governmental regulations concerning hotel emergency procedures, safety, or other compliance requirements, as well as brand standards and local policies and procedures. Deliver a guest experience that is unique and brings the brand to life.

Financial Returns

· Oversees their implementation

· Ensures training needs analysis of Rooms Division is carried out and training programs are designed and implemented to meet needs

· Conducts probation and formal performance appraisal in line with company guidelines

· Maintains up to date staff records and approves leave requests etc. Coaches, counsels, and disciplines staff, providing constructive feedback to enhance performance

· Regularly communicates with staff and maintains good relations

Guest Experience

· Build and maintain positive relationships with all customers and guests in order to exceed their needs

· Take action to address these needs in order to exceed their expectations

· Create a positive hotel image in every interaction with internal and external customers

· Ensure your direct reports have current guest focused standards and procedures which are used effectively for training purposes

· Ensure all front office staff provides guests with prompt service, professional attention, and personal recognition

· Ensure guests are greeted upon arrival and make time to interact effectively with guests.

· Respond appropriately to guest complaints, solicit feedback, and build relationships that drive continuous improvements in guest satisfaction.

· Conduct routine inspections of the front office and public areas and take immediate actions to correct any deficiencies.

· Ensure that guest satisfaction data is analysed and that plans are developed and implemented to achieve established goals

· Communicate to appropriate departments all pertinent information related to the expected arrival and departure of VIP’s and other key guests, or other special guest needs

People

· Direct day-to-day staffing requirements, plan and assign work, and establish performance and development goals for team members.

· Provide mentoring, coaching and regular feedback to help manage conflict and improve team member performance

· Educate and train team members in compliance with brand standards, service behaviours, and governmental regulations.

· Ensure staffs have the tools, training, and equipment to carry out job duties

· Promote teamwork and quality service through daily communication and coordination with other departments.

· Recommend and/or initiate salary, disciplinary, or other staffing/human resources-related actions in accordance with hotel or company rules and policies

Responsible Business

· Regularly audit all financial transactions to ensure governmental regulations and data privacy requirements are met

· Act as a central communications point during emergency/crisis situations; develop and maintain relationships with local fire, police, and emergency personnel

· Develop awareness and reputation of the hotel and brand in the local community and promote team member involvement in community outreach efforts Perform other duties as assigned

· May also serve as manager on duty

· Recognize and develop the potential of yourself and your direct reports

· Use strengths of others to build organization capability for the future and recognize the advantage diversity brings Identify and develop talented individuals

· Understand and consider the global nature of the business

· Work effectively with colleagues from different viewpoints, cultures, and countries

· Supervises the overall activities of Front Office and Housekeeping operations

· Monitors the personnel of these operations to ensure guests receive prompt, cordial attention, and personal recognition

· Coordinates exchange of pertinent information between departments within the Division and directs exchange of information with other departments, notably, Engineering and Security

· Consults with Department Heads and General Manager on an ongoing basis to improve business conduct Assumes overall responsibility for maintaining presentation standards to ensure facilities and equipment are clean, in good repair and well maintained

· Schedules and regularly conducts routine inspections of areas under control

· Maintains appropriate standards of conduct, dress, hygiene, uniforms, appearance, and posture of all front office employees

· Conducts comprehensive monthly departmental meetings to include review of procedures and events which warrant special handling and detailed information

· Promotes Inter-hotel sales and in-house facilities

· Monitors and controls the inventories for operating equipment and supplies

· Communicates to the General Manager to his/her delegate, and other Department heads, all information likely to be of interest to them

· Monitors and controls the Front Office department operation in the areas of revenue expenditure, profitable and performance against budget

Accountability

This is the top room’s division job in a large full-service, luxury, resort, or major flagship hotel with an extensive range of facilities and services, demanding competitive pressures, and a large number of VIP and key guests. Directly and indirectly supervises a large number of Front Office and Housekeeping employees.