Total 27,756 service operations manager job vacancies in Others category in Singapore

As an Assistant Manager/Senior Executive, Sector Integration, you will be part of a team that is working to build an integrated and resilient care ecosystem that enables and empowers seniors to age in place. You will engage with key stakeholders and work on projects that will help promote connections and partnerships across different stakeholders in the social and health sector that will work together to support our seniors.

• Develop, implement, monitor and review enablers that will help build an integrated care ecosystem. These include funding administration, care model development, design and implementation of standardised processes and templates, and the design and monitoring of performance indicators and dashboards.
• Work with internal and external stakeholders including MOH, the Regional Health Systems, Primary Care and Community Care Providers to identify gaps and barriers to the building of an integrated care system
• Identify and systematise enablers and solutions that close gaps, overcome barriers and lead to better health and social outcomes for our clients
• Develop and implement rapid prototyping of solutions and evaluate its effectiveness in mitigating systems barriers to building of an integrated care ecosystem
• Support the development and rollout of IT enablers
• Work with stakeholders on programme review and evaluation
• Synthesize the learnings and experience for improvement in programme design and implementation
• Identify best-practices and implement platforms for cross sharing and learnings between providers
• Build close relationships with key stakeholders to encourage partnerships and collaborations that will help seniors age well in place.

Job Requirements:

• Recognised degree in any discipline with 2 years of work experience or entry level candidates with relevant skillsets are welcome to apply.
• Able to engage and work well with groups from diverse backgrounds
• Able to multi-task and possess strong project management skills
• Demonstrate strong analytical, problem-solving and communications skills
• A self-starter with a sense of curiosity and strong learning agility
• Resilient, agile and adaptable individual who thrives in a dynamic environment
• A good team player with strong interpersonal skills
• Relevant experience in community development and multi-agency work/healthcare industry will be an added advantage
• Experience in developing and maintaining networks and partnerships with stakeholders will be an added advantage

Job Scobe :

1. Assist counter to answer phone and do sales record.

2. Arrange customer for queue and appointment.

3. Daily shop cleaning

4. Updated daily slaes record

Employee Benefit:

1.Annual Leave incresement follow as per mom start from 7 day / years

2. Annual Leave may only bring doen a year

Job Scobe :

1. Assist counter to answer phone and do sales record.

2. Arrange customer for queue and appointment.

3. Daily shop cleaning

4. Updated daily slaes record

Employee Benefit:

1.Annual Leave incresement follow as per mom start from 7 day / years

2. Annual Leave may only bring doen a year

Summary

This position is responsible for the management of revenue maximization in Rooms and create Revenue Management processes in the Hotel.

Job Responsibilities

• Measure & drive total profitable revenue performance, including rooms and F&B, against strategy & targets and adapts current strategy as necessary for the hotel.
• Facilitate, guides, and directs all department heads in selecting the optimum revenue opportunities for the properties to ensure our strategic objectives are achieved.
• Actively monitor the competitive environment and elaborates revenue & pricing optimizing tactics and strategies in order to maximize Revenue Generation Index (RGI).
• Consultation and coordination with stakeholders at properties, regional and corporate levels, identifying and pulling together the deliverables.
• Develop short, medium and long-term objectives, strategies and action plans, which may be cascaded through the business.
• Co-Lead hotels’ annual topline budget & business planning.
• Develop an overall Dynamic Pricing & Revenue Strategy by market segment, channel or/and feeding market.
• Develop the process to forecast the topline revenue of all revenue centers of the business and implement the inventory controls accordingly, maintaining parity guarantee.
• Support and Impact the Revenue & Reservations Teams at the hotel.
• Coordinate Recruitment, Talent Management & Learning and Development to ensure alignment of overall quality and service.
• Lead Revenue Management Culture across the Hotel.
• Review, audit & maintain revenue relates systems (Opera,TARS, RMS) & channels and Tools.
• Provides analysis of Business Intelligence and Data Management.

Qualifications / Experience

• Minimum of 4 years’ experience in similar position.
• Bachelor’s degree in Accounting, Revenue, hotel management or related field.
• Results oriented team player who works well with internal and external customers.
• Excellent analytical skills.
• Strong verbal and non-verbal communication skills required.
• E-Distribution channels and system experience in an upscale branded hotel chain.
• Solid knowledge of Reservations and Sales processes.
• Excellent command of English language.
• Knowledgeable of Microsoft Excel, PowerPoint and Word.
• Knowledgeable of Opera & RMS.

Purpose of the Job

1. Must ensure operational integrity for flights by strictly complying with safety andsecurity regulations, following

procedures and regulations established in the operational and safety manuals in force.

2. Manages quality standards in order to ensure customer satisfaction, controls cost at lowest possible level and

optimize aircraft (and if applicable: truck) capacity, contributing to customer satisfaction and maximization of

load factor while contributing to sustainability leadership goals of the company.

3. Is the representative of the operations team for South East Asia in the station in which he/she is located while

also performing tasks related to ight operations from other stations in South East Asia on a roster basis. In this

capacity, he/she will be required to maintain close communication with both internal stakeholders (e.g. Sales,

Customer Service) as well as with external stakeholders (e.g. GHA, authorities, suppliers).

Key Responsibilities

1. Management / Administration

• Structure and manage an adequate process to supervise the handling process by third parties and/or executing cargo operations activities if needed. Guarantee that all staff of third parties involved in handling of flights, is trained according to regulations standards
• Elements are:

- Support and develop the local handlind team through training and evaluation

- Engineering of Local Operations Procedures

2. Compliance: Safety, Security and Customs

• SMS

- Report unsafe situations and actively mitigate risks,

- Ensure to monitor SMS indicators, analyze events and de ne action plans.

- Monitor SMS performance and action during internal review and external meetings with third party

handling company.

- Monitor sta / GHA and equipment to achieve all quality targets and to execute all working procedures

required on a per- shipment and flight level.

- Take actions to correct any deviations or discrepancies and report to AODs and Market Managers.

- Guarantee all tracking/tracing (local) monitoring requests are actioned and ensure accurate and timely

response by third-party handling company.

- Perform regular review meetings with suppliers (a.o. GHA, trucking companies) regular review meetings

for analyzing and taking actions against deviations and discrepancies including CiQ quality reporting

system.

• Compliance: execution and steer towards improvement with local Operations, GHA, local authorities, and industries related organizations,
• Implement and maintain 5 Must haves principles,
• Perform and follow up on performance reviews with GHA and action items coming from audits, inspection and other relevant platforms,
• Maintain current on all relevant training in order to keep up-to-date and have a high level of standard,
• Read and understand content of all operations manual and keep up-to-date with all published changes,
• Monitoring and follow-up on inbound and outbound non-compliance issues for improvement and preventive measures with origin and Hub.

3. Supplier Management

• Manage and continuously improve operational quality via operating mechanisms and quality measurement systems in close cooperation with Regional Operations Manager, Director SE Asia and AOD’s.
• Make report events, SMS performance and action implementation during internal review and external meeting with supplier.
• Support the supplier in the implementation the AF/KL operations projects.
• Elements of the above are:

- Monitor Supplier, sta and equipment to achieve all quality targets and to execute all working procedures

required on a per- shipment and flight level.

- Take local actions to correct any deviations or discrepancies and report to Regional Operations Manager,

AODs and Market Manager.

- Guarantee all tracking/tracing (local) monitoring requests are actioned and ensure accurate and timely

response.

- Perform regular review meeting with suppliers for analyzing and taking actions against deviations and

discrepancies.

4. Cargo Handling

• Export & Transit : while on roster, guarantee build-up plan instructions for South East Asia flights (or trucks) based on the final booking list, which will comply with all legal and procedural regulations
• Elements are:

- Loading instructions for special loads like heavy and big shipments.

- Ensuring clear loading and buildup instructions.

- Control and enforce adherence to the AFLS processes i.e. Queue treatment & creation; flight planning;

- Organize and steer local trucking operations in case applicable.

• Import :

- Organize arrival manifest’s review for irregularities prior to flight arrival, problems’ anticipation and

instruction of third party on necessary actions to alleviate or minimize consequences.

- Organize future flights’ preview for potential conflicts, especially for cargo planned from another station.

• Communication :

- Messages with regard to individual shipments, ights and other events must be sent correctly, on time

and according to pre-defined procedures to relevant and specified parties.

5. ULD and Stock Control

• Guarantee available equipment and consumables used for handling
• Elements are :

- Guarantee equipment is monitored by third-party staff , recognize training needs and organize locally

- Ensure ULD stock information is communicated timely and correctly

- Ensure station stock is managed effectively at lowest possible cost

6. Finance and Accounting

• Correct and on time handling of invoices in compliance with accounting procedures.
• Ensure GHA performs correct other charges collection procedures
• Guarantee and / or perform the execution of the initial audit on all invoices for services performed at the stattion included but not limited to the handling invoice, equipment leases, maintenance, and consumables such as plastic, wood, etcl.
• Steer and / or lead any discussion with suppliers on all cost discrepencies

The responsibilities and tasks of the position are not limited to the above mentioned and change might occur in concert with direct Manager.

Due to the departure times of the most of the SE Asia flights, it will be required on occassions to work outside normal office hours as part of the predetermined roster or even on ad hos basis. This will be considered as standard practice for the function for which no compensation is granted.

Job Requirements : Knowledge and Experience

• Verbal / Writted proficiency in English
• Experience with airline cargo handling processes
• Knowledge of international, national and local regulations with regard to air cargo transportation
• Proven supervisory experience > 5 years within airline cargo environment at intermediate level.
• Diploma/Degree or higher
• Study in logistics is an advantage

Job Requirements : Competencies

• Ability to work independently with minimal supervision
• Strong procedural discipline combined with high safety and security awareness
• Strive for excellence by paying attention to detail and accuracy
• Confident decision making and strong problem solving skills
• Communication skills (oral and written)
• Building and maintaining relationships
• Proactive

Your new role:

• Ensure operational functions for private asset investments are performed on a timely and accurate basis.
• End-to-end transaction management for new investment(s).
• Ensure proper record keeping of private asset transactions in the Portfolio Management System, communicate with vendors like any abnormality is spotted and resolved the issue.
• Monitor and communicate funding requirements of the various portfolios or funds to ensure timely funding obligations (end-to-end funding management).

What you'll need to succeed:

• Minimum 5 years of working experience in Investment operations of insurance / fund management / banking & finance industry.
• Settlement knowledge of various investment instruments.
• Good communication and interpersonal skills

What you need to do now

If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call Shabnam at Hays on +65 60271964 or email [email protected] for a confidential discussion.

Referrals are welcome.

Registration ID No. R1873584 | EA License number: 07C3924 | Company Registration No. 200609504D

Responsibilities:

• To lead and manage end-to-end fuel depots operations
• Ensure timely performance of operations and completion of projects
• Establish, maintain and review operational work scope to meet customers’ expectations.
• Liaise with authority on operational and engineering work issues
• Responsible for manpower planning and staffing requirements within operations sites
• Drive initiatives to drive long-term operational excellence
• Investigate on emergencies and apply corrective actions
• Communicate and liaise closely with both internal and external stakeholders
• Assist in new base/projects to ensure smooth transition/ implementation
• Ad hoc duties/ projects as assigned

Requirements:

• Bachelor in Aviation Studies or Engineering or equivalent
• At least 5 - 8 years of aviation/ airport operations experience
• Prior experience working with public sector/ government project will be an added advantage

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected]

EA License No.: 13C6305

Registration No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Description

• Support the Housekeeping Department in ensuring that the guest experience is in line with the expectations of the Hotel.
• Assists daily in preparation of work assignments, schedules, staffing and payroll to ensure maximum efficiency.
• Inspect public areas, guest rooms, and back of the house and ensure adherence to the standard of the hotel.
• Responds to guests’ special requests, needs and concerns and accommodate to ensure optimal level of guest satisfaction.
• Assist with all annual performance management plans and employee reviews.

Job Requirements

• Minimum 3 years of experience in hotel housekeeping environment
• Strong organizational, managerial and communication skills
• Experience with hotel PM, Opera Cloud is desirable

1. Responsible for the day-to-day operations of the entire hotel and welfare of the guests.

2. Oversee the smooth flow of the daily Front Office Operations.

3. Assist in coordinating with Reception Colleagues on group arrivals and departures in the absence of the Assistant Managers.

4. Attend to guest requests/ feedbacks and to make the best effort to ensure the guests’ positive stay experience.

5. Assist in conducting shift briefings and provide feedback and information to the team in the absence of the Assistant Managers.

6. Performs any other duties assigned by Front Office Manager.

1. Develop and Implement Sales Strategies: Sales strategies are essential for achieving revenue goals and expanding market reach. In the Process and Construction sector, where competition can be fierce and customer needs are specific, it's crucial to have well-defined strategies tailored to the industry's dynamics. These strategies may involve targeting specific customer segments, leveraging industry trends, and differentiating products or services from competitors.
   
2. Manage Sales Team: The Sales Manager is responsible for leading and supervising a team of sales professionals. This includes tasks such as recruitment, training, setting targets, and providing ongoing support and guidance to ensure the team's success. In the Process and Construction sector, where sales cycles may be longer and technical knowledge is often required, effective management is vital for maximizing sales performance.
   
3. Build and Maintain Customer Relationships: Building strong relationships with customers is crucial in any industry, but it's particularly important in the Process and Construction sector, where projects often involve long-term commitments and high-value contracts. The Sales Manager must understand the unique needs of customers in this sector, provide excellent service, and address any concerns promptly to maintain customer satisfaction and loyalty.
   
4. Drive Revenue Growth: Revenue growth is the primary objective of any sales department, and the Sales Manager plays a central role in achieving this goal. This involves identifying new sales opportunities, expanding market share, and maximizing sales from existing customers. In the Process and Construction sector, revenue growth may be influenced by factors such as project timelines, regulatory requirements, and technological advancements.
   
5. Forecasting and Reporting: Accurate forecasting and reporting are essential for monitoring sales performance, identifying trends, and making informed business decisions. The Sales Manager is responsible for preparing sales forecasts, analyzing sales data, and generating reports to track progress against targets. In the Process and Construction sector, where projects often involve significant investments and long lead times, effective forecasting is critical for resource planning and budgeting.
   

Job Description:

- Act as the primary point of contact for the Chairman of the company.

- Serve as the main interface between the Chairman and the C-Suite.

- Able to lead the team to develop the overseas market.

- Assist the Chairman in developmental and implementation of annual plans.

- Handle current projects with the Chairman and C-Suite.

- Act as a Marketing and Communication officer with international buyer/ seller.

- Conduct market research of the market in commodities.

- Attend conferences and events in a professional manner.

- Assist the Chairman in drafting and reviewing legal documents, preparing reports and presentations.

- Maintain a high level of professionalism, discretion, and confidentiality in all interactions.

- Build and maintain strong relationships with internal and external stakeholders.

- Fulfill other duties as assigned by the Chairman.

Requirements:

- Master’s degree in marketing and international negotiation or related field preferred.

- 8-10 years of experience with international trading.

- Excellent organizational and time-management skills.

- Strong communication and interpersonal abilities.

- Ability to handle sensitive information with confidentiality and discretion.

- Proficiency in Microsoft Office suite, especially Excel and PowerPoint.

- Proactive and self-motivated attitude.

- Ability to work independently, handle multiple tasks under pressure.

JOB DESCRIPTION

• Supervise and ensure the smooth running of the operations
• Provide on the job training and coach staff to meet the contractual requirements
• Ensure environment and premises are maintained at high hygiene standards
• To ensure all works carried out by Cleaners as set out in their Job Descriptions are completed with due observation to appropriate Health & Safety requirements
• To ensure all daily and periodic cleaning works are carry out as per schedule
• Responsible to inspect job site for proper cleaning
• Resolve on-site operational issues
• Manage stock level, machines and maintain neat and organized store areas
• Report to HQ for any faulty equipment
• Other work duties assigned by superiors

REQUIREMENTS

• Able to work after working hours, on PH and weekends
• Able to hands-on in cleaning work using different types of machineries
• Class 2A Driving licence will be an advantage
• Strong interpersonal and communication skills
• Mature and responsible
• Experience in leading a team or people management skills

The Company

Our client is a global consulting firm working with a global Investment Management Group. We are looking for a Operation Analyst to support our client on a large-scale project. This is a 12 months contract with possibility of extension.

In this pivotal role, you’ll provide transition support to the BAU operations team and support the day-to-day activities of the Cash team. You’ll manage day-to-day operations, ensuring smooth cash reconciliation, trade processing, settlement, and data maintenance.

The Role

• Generate cash reports from custodians and front office system and run cash reconciliation report using macro. Download cash reconciliation results into Excel from IBOR recon tool.
• Breaks investigation & resolution and update front office system / IBOR where necessary.
• Match trades with counterparties' confirmations and issue settlement instructions for FX transactions. Draft confirmation letters for counterparties and issue settlement instructions for time deposits.
• Issue cash instructions for various fund transfers, subscriptions, redemptions, and capital calls for limited partnerships.
• Confirm FX and time deposit trades in the front office system to ensure seamless integration with SAP FAM and IBOR.
• Collaborate with Cash Managers and Traders to resolve any issues related to trade capture, confirmation, or settlement.
• Record cash entries such as subscriptions, redemptions, transfers, injections, and withdrawals into the front office system.
• Perform cash uploads on trade dates and update zero cash positions.
• Upload time deposit data specifically for Business Unit.

Requirement

• Bachelor Degree of Business Administration, Accounting, Banking and Finance or related.
• Minimum 5 years of working experience in Investment operations of insurance / fund management / banking & finance industry
• Strong in Microsoft Excel, Word and PowerPoint
• Settlement knowledge of various investment instruments
• Good communication and interpersonal skills
• Strong initiatives, able to multi-task and work under pressure

Apply Today

Please send your resume, in WORD format only and quote reference number GO12953942, by clicking the apply button. Please note that only short-listed candidates will be contacted.

Robert Half International Pte Ltd. Co. Registration no.: 200612189E | EA Licence No.: 07C5595 | Gabriela De Brito Lopes Prestes Oxby EA Registration no.: 1989404

Overall Responsibility of the Role:

The Assistant Unit Manager plays a pivotal role in ensuring the smooth operation and management of the unit. This position requires a blend of leadership, organizational skills, and a strong customer service orientation. The Assistant Unit Manager reports to the Unit Manager and assists in overseeing various aspects of daily operations. Besides managing back-of-house operations, the AUM will fully assume the UM's responsibilities in her/his absence.

Job Responsibilities:

Operations Management

• Oversee the daily operations in the Business Units.
• Establish good relations with the clients or customers and handle feedback promptly.
• Work closely with the client on catering requests.
• Take appropriate action to resolve complaints.
• Responsible for Inventory Stocks Management.
• Upkeeping the facility and ensuring routine equipment maintenance.
• Attends and participates in daily briefings and other meetings as scheduled.
• Supervise and ensure high standards of sanitation, cleanliness and hygiene as well as the quality level of product and service, compliant with the company’s health and safety standards.

Health and Safety Responsibilities

• Adhere to Compass Singapore HSE systems and procedures.
• Follow all Emergency Response plans on site.
• Follow procedures for identifying, assessing and controlling hazards and risks.
• Adhere to and always maintain food handling standards and food safety plan.

Team Management

• Work with the Unit Manager to support on team member’s training, performance appraisal, daily briefing, weekly update and monthly ops meeting.
• Establishes and maintains effective employee working relationships.
• Responsible for Team Learning and Development.

Job Requirements:

• Diploma in F&B Management or equivalent
• At least 3 years in F&B service industry with supervisory skills
• Passion in F&B service industry
• Good leadership quality with positive working attitude, good teamwork player & highly self-motivated sales professional
• Excellent negotiation, communication, PR skill & customer service oriented

What you'll do:

As an Assistant Relationship Manager, you will play a crucial role in supporting the Commercial Banking Division’s Business units. Your main responsibility will be assisting with the renewal process for existing accounts, ensuring that all tasks are completed accurately and on time. You will also be responsible for conducting initial assessments of account complexities, responding promptly to customer requests, and attending to queries from various stakeholders during the account approval process. Additionally, you will assist in gathering information and preparing dashboards, ensuring that periodic reviews are conducted within set deadlines. Your role will also involve providing sales support, conducting relevant searches related to current accounts or transactions, and acting as the primary escalation point for clients.

• Provide support to the Relationship Manager/Business Development Manager through timely and accurate processing of renewal for existing accounts.
• Conduct first line of assessment to determine complexity of accounts.
• Respond to customer requests within the Service Level Agreement (SLA), providing basic advice and service regarding account renewal.
• Attend to queries from Relationship Managers, Business Development Managers, team heads and Credit approvers during the account approval process.
• Assist in collation of information & supporting documents and preparation of Dashboard.
• Ensure periodic reviews are done within due dates.
• Provide sales support to ensure delivery of Quality & Proactive Services to clients.
• Conduct relevant searches in relation to current accounts / transactions.
• Act as primary escalation & accountability point for clients.

What you bring:

The ideal candidate for this Assistant Relationship Manager position will bring a good understanding of financial statements along with a flair for writing. You should be able to work both independently and as part of a team, demonstrating excellent communication skills. A general knowledge of banking products will be beneficial in this role. The successful candidate will be fast, meticulous, and analytical in nature, with experience in a front office role. Preferably, you will have spent 3 to 5 years as a Relationship Manager or Business Development Manager.

• Good understanding of financial statements is essential.
• Flair in writing is highly desirable.
• Ability to work both independently and as part of a team is required.
• Excellent communication skills are necessary.
• General knowledge of banking products is beneficial.
• Fast, meticulous and analytic nature is preferred.
• Experience in front office role. Preferably 3 to 5 years as Relationship Manager/Business Development Manager.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

Responsibilities:

• Technical operations and monitoring of assigned Chemical Tankers
• Carrying out routine vessel inspections and technical audits per company polices and requirements
• Ensuring the ship’s staff comply with management policies and establishes organization and control of maintenance and dry-docking of vessels
• Responsible for controlling assigned vessels technical budget etc.
• Arrange and coordinate with assigned vessels, class surveyors, auditors to arrange statutory & class surveys, and compliance with international regulations, flag state, and company standards.
• Technical and Management reports including vessel performance scorecards, KPI’s and others as required by the clients.

Requirements:

• Seagoing experience onboard Chemical Tankers, preferably as Chief Engineer (COC Class 1)
• Comfortable working in a fast-paced technical operations environment

Operation cum Office Manager (Work Overseas)

• Working Hours: 6 days / 48hours a week
• Location: Papua New Guinea (Island near Australia)
• Salary: up to $3,800

JOB REQUIREMENTS:

• Minimum 10 years relevant working experience

• Diploma or Degree Holder

• Able to work in a third world environment

• Familiar with FMCG products

JOB RESPONSIBILITIES:

• The overall in charge of the whole operations of the company including logistics/warehousing & office/admin matters

• To handle clearance of overseas incoming shipments

• To manage and control inventory with sound process

• To supervise & ensure the office systems for stock control, tracking indent orders, invoicing are followed diligently & accurately

• To manage all staffs working the warehouse, and also the general office staff

• Liaise with Government Department like Customs, Quarantine, Labour, Manpower recruitment both local & also overseas

• To plan and supervise all deliveries by trucks and also inter-coastal shipping (in containers)

• To negotiate best rates for shipping freight, haulage and part for vehicles maintenance, etc

• To ensure efficient deployment of manpower and oversee the warehouse & office staff

• Other matter as directed by Management

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

Roles & Responsibilities

· Assist the project manager with all activities on site.

· Manages the site, including planning, supervising, and ensuring orderly job delegation and smooth operations.

· To control materials, plan the overall schedule and implement specific planning measures.

· Arrangements for logistic, hoisting, and scaffolding access in support of daily operations

· Establish and maintain quality standards and ensure that site inspections and issues are resolved as soon as possible.

· Attend meetings related to the project and prepare progress reports and work schedules.

· Other ad hoc tasks as necessary

Requirement

· Minimum of a Diploma or Degree in Construction related fields.

· 5 years and above experience in building projects/civil preferred

· Good people management skills to coordinate with different teams.

· Able to work independently and possess good problem-solving skill.

The Restaurant Manager is responsible for overseeing the efficient running and profitability of the restaurant and for managing employees.

He/she needs to be able to lead as well as work as part of a team.

The job reports to the Vice-president, Area is accountable for average sales of S$250k per month depending on the size of the restaurant. Job Responsibilities: •Daily roll call with employees to drive operations effectiveness and efficiency via cleanliness of the restaurant, accurate food order taking, servicing the customer, promotions etc •Proactively communicate to employees on KPIs on sales, service and food quality so that together each achieve more (TEAM) •Be fully knowledgeable with the restaurant operation and to efficiently manage the operation of all shifts •Communicate with Chef on guests’ requirements, and maintain a close and professional working relationship with the kitchen at all times •Maintain safety requirements at the restaurant •Ensuring compliance with licensing, hygiene and health and safety legislation/guidelines •Managing budgets • Manage stock levels of food and other related utensils and cutleries •Handle customers’ compliments and complaints promptly

•Deliver and present manpower and sales reports

•Suggest and recommend improvements to the running of the restaurant

•Administer and action daily mails, guest report lists, staff rosters, operations reporting and other paperwork promptly and accurately

•Be aware of the current business environment and to bring in sound ideas to increase sales, decrease spending, up selling orders and maximising guests spending where possible

•Communicate effectively with the other departments and colleagues, suppliers and contractors to ensure that all information is communicated clearly and follow up actions are coordinated well

•Assist in recruitment needs

•Responsible for induction training and on the job training of new employees and also newly promoted staff

•Appraise employees to reward and punish fairly

•Understand the need for training and development of employees and to take a proactive approach in training employees especially mandatory training like Basic Food Hygiene and Safety

Job Requirements:

•Preferably with Degree/Diploma in Hospitality related studies or with WSQ Certificate in F&B Operations / F&B Supervision / F&B Management

•Passion for excellent customer service

•Able to lead a team in a fast paced and demanding environment

•Possess good business acumen, results driven and highly organised

•Excellent interpersonal and communication skills

Interested candidates, please forward your detailed resume as well reason for leaving (past and present employment, all last drawn salary please email to [email protected])

Responsibilities

Restaurant Operations

o Execute assigned area of responsibility (e.g. greeter, runner, bartender, cashier) based on SOP

o Set up restaurant for service day, which include but not limiting to checking on availability of food item and special menu, guest reservation status, service area set-up, cash register and payment machines

o Provide service to customers

o Execute proper cash management

o Preparation and serving of all drinks, beverages and dessert items

Restaurant Management & Planning

o Address customers’ complaints in accordance to guidelines and to escalate issues to supervisors when necessary

o Identify and report all potential problems and to provide recommendations pertaining to the provision of services, food quality and cleanliness

Quality Assurance & Control

o Comply with SOP and safety requirements

o Ensure quality of food is up to the prescribed standard

o Ensure safety and hygiene standards are maintained by inspecting and cleaning of all utensils and restaurant area

o Identify and report unsafe and/or non-compliant conditions and behaviors pertaining to personal and food safety

People Management

o Perform as a reliable team member and communicate clearly and audibly.

• Logistics MNC
• Basic $6500 - $9000
• AWS + Variable Bonus
• Mon-Fri (Office Hours)
• Location: Changi South

Responsibilities:

• Demonstrate a comprehensive understanding of program interconnections across business units and identify potential business opportunities.
• Develop strategies to enhance operational performance, continuously monitor their effectiveness, and assess outcomes.
• Lead Continuous Improvement Projects (CIPs) and ad hoc initiatives aimed at workplace safety enhancement, automation, process optimization, Kaizen bursts, value stream mapping, quality improvement, productivity enhancement, data analytics, and storage optimization.
• Oversee short (6 months) to long-term (10 years) implementation planning timelines for projects.
• Engage customers through CIPs, project-related activities, and Operational Excellence (OpEx) meetings.
• Establish, implement, maintain, and refine LEAN system methods, tools, and standards across all value stream sections.
• Support and lead LEAN work practices, including 6S methodologies and root cause analysis, to drive continuous improvement.
• Foster maximum employee involvement and engagement in change projects to cultivate a culture that embraces change.
• Challenge conventional methods and assist business unit leaders in driving CIPs focused on waste elimination.
• Manage multiple CIPs and ad hoc projects simultaneously while adhering to project timelines.

Requirements:

• Minimum bachelor’s degree in a relevant field with a background in logistics
• Six Sigma (Black Belt) certification is advantageous.
• Demonstrated practical experience in LEAN, 6S, Standardized Work, Problem Solving, Value Stream Mapping (VSM), and Kaizen, with evidence of delivering sustainable results through Continuous Improvement Projects (CIPs).

EA Personnel No: R1873990
EA Personnel Name: Lucky Lee Ding Cong
EA License No: 15C7752

Orchard Road Presbyterian Church (ORPC) is a family-oriented church with members from all over Singapore. We are a multi-generational church with 1000+ worshippers from all walks of life. Founded in 1856, our Church has a history which spans over 165 years. Our church is very centrally located next to the Dhoby Ghaut MRT interchange.

We are prayerfully seeking a suitable individual to provide digital and IT support to our church.

POSITION: IT EXECUTIVE / IT ASSISTANT MANAGER

Reporting to the Church Office Manager, as an IT Executive / IT Assistant Manager, you will be responsible for overseeing and managing the digital and IT operations of the church. The position designation will depend on the experience of the individual we recruit. You will work closely with the pastoral, admin and lay leaders. You will manage and optimize the church's digital platforms, systems, and infrastructure to enhance productivity, efficiency, and performance.

DUTIES AND RESPONSIBILITIES:

1. Develop and implement IT policies, procedures, and best practices to ensure data security, system stability, and operational efficiency. Provide technical support and resolve IT-related issues in a timely manner.
2. Work with external vendors, partners, and agencies to manage digital and IT-related projects, services, and contracts. Evaluate and select vendors based on their expertise, capabilities, and cost-effectiveness. Monitor vendor performance and ensure compliance with contractual agreements.
3. Foster a positive work culture that encourages collaboration, creativity, and continuous learning.
4. Liaise with various ministries on their expenditure of digital and IT.
5. Keep and update a record of the church Digital, AV and IT assets and equipment listing including coordinate periodic physical verification of assets and monitoring of items for write-off. Check and verify the accuracy of all invoices and claims for payments for purchased digital and IT services.
6. Assist in the effective and efficient running of the church office and sharing in some of the general office duties as assigned.

QUALIFICATIONS, EXPERIENCE AND SKILLS:

1. Bachelor’s degree or diploma in Computer Science, Information Technology, or related field.
2. At least 5 years of relevant experience in IT management, preferably in an enterprise environment.
3. Good knowledge of digital marketing principles, platforms, and tools, including website development, social media management would be advantageous but not mandatory.
4. Good understanding of IT infrastructure, systems, and security.
5. Project management skills, with the ability to plan, execute, and monitor projects.
6. Good communication and interpersonal skills, with the ability to collaborate and communicate effectively with stakeholders.
7. Leadership skills, with the ability to motivate, inspire, and guide a team towards achieving common goals.
8. Ability to adapt to a fast-paced, changing environment and drive innovation and change. Professional certifications in digital marketing, IT management, or related fields are a plus.

OTHER REQUIREMENTS:

• Comfortable and discrete in handling confidential and sensitive information (PDPA).
• Committed to standing as a moral and upstanding representative of the church community.

Please send your full resume to:

Orchard Road Presbyterian Church

3 Orchard Road

Singapore 238825

Attention: Diane Tee, Church Office Manager

or email to her at [email protected]

Only shortlisted candidates will be notified.

We will be implementing an allowance claim for night shifts as follows:
Night Shift 1: SGD 15
Night Shift 2: SGD 20
Additionally, we will provide dinner for night shift 1 & 2.

3 Shift:
Day shift: 6.30am to 3.30pm
Night Shift 1: 2pm till 11pm
Night Shift 2: 10.30 pm till 7.30am

Responsibilities:

Shift Work:
Availability to work on weekends (Saturday and Sunday) and night shifts as required to ensure continuous coverage and support for customers.
You will work in accordance with the 3 shifts of 9 hours (1 hour overlap between shifts) to handle security incidents - investigate and provide security solutions. (The shift time may vary based on the project.)

Cloud Infrastructure Monitoring:

Utilize cloud monitoring tools and dashboards to oversee the performance, availability, and health of cloud-based systems and services.

Implement and customize monitoring solutions to ensure optimal visibility into cloud resources.

Incident Response in the Cloud Environment:

Respond promptly to alerts generated by cloud monitoring tools, investigating and resolving incidents affecting cloud-based applications and infrastructure.

Collaborate with cloud service providers to address and resolve platform-specific issues.

Automation for Cloud Management:

Develop and implement automation scripts to streamline routine tasks, enhance efficiency, and support the scalability of cloud infrastructure.

Infrastructure as Code (IaC):

Contribute to the development and maintenance of Infrastructure as Code (IaC) scripts for provisioning and managing cloud resources.

Security and Compliance for Cloud Services:

Ensure cloud environments adhere to security best practices and compliance requirements.

Participate in security incident response and contribute to the ongoing improvement of cloud security measures.

Documentation for Cloud Configuration:

Maintain accurate documentation of cloud configurations, procedures, and troubleshooting steps.

Update documentation to reflect changes in cloud-based services.

Collaboration with DevOps and Development Teams:

Work closely with DevOps and development teams to understand application requirements and optimize cloud infrastructure to meet performance expectations.

Cost Optimization:

Monitor and analyze cloud resource usage to identify opportunities for cost optimization.

Recommend and implement efficiency improvements to optimize cloud spending.

Qualifications:

Education:

Diploma or Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent work experience.

Cloud Platform Proficiency:

Basic experience working with cloud platforms such as AWS, Azure, or Google Cloud.

Proficient in using cloud-native monitoring tools and dashboards.

Scripting and Automation (Optional Plus Point):

Strong scripting skills (e.g., Python, PowerShell) for automating cloud management tasks.

Familiarity with Infrastructure as Code (IaC) concepts and tools.

Security and Compliance Knowledge (Optional Plus Point):

Understanding of cloud security principles and best practices.

Knowledge of compliance standards relevant to cloud environments.

Communication:

Excellent communication skills with the ability to convey technical information to both technical and non-technical stakeholders.

Collaboration and Teamwork:

Ability to collaborate effectively with cross-functional teams and external cloud service providers.

Adaptability:

Flexibility to adapt to changes in cloud services, technologies, and industry best practices.

Certifications (Optional):

Relevant cloud certifications such as AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect, or Google Cloud Professional Cloud Architect may be advantageous.

Responsibilities

• Responsible for the supervision of Baristas
• Maintain a set standard of quality, service, product, and cleanliness
• Enforce standard operating procedures
• Maintain a profitable and reputable outlet

Requirements

• Minimum O Level / N Level /ITE
• Minimum 2 years of managerial F&B experience
• Good interpersonal and communication skills
• Able to manage multiple priorities in a fast-paced work environment
• Proficient in Microsoft Office software
• Able to commit to 5 days work week
• Must work both weekends and all public holidays

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