JOB TITLE: COMMUNICATION & RETENTION EXECUTIVE
Links to: Marketing & Communications Manager
WHO ARE WE?
Nexus is an empowering, learning-focused community. We strive to create an honest, open and innovative community with our learners, parents and peers. We believe that we have something unique and special here, we are proud to be different in the way we work; and how we teach and learn.
At Nexus, we do things differently. Each member of staff is valued and recognised as a unique individual collaborating as part of a supportive community, to elevate one another with innovative ideas. Our strategies emerge from the collective positive mindsets of our colleagues. You will experience high levels of ownership and empowerment in your role.
JOB DESCRIPTION
The Communication and Retention Executive in the education sector is responsible for crafting and executing strategies to engage parents and key stakeholders, while also implementing retention initiatives to enhance parent satisfaction and ensure long-term commitment.
ROLE AND RESPONSIBILITIES
- Coordinating communication strategies to engage and inform parents, and educational stakeholders.
- Work closely with the marketing and academic department to create engaging and informative content, including newsletters, emails, and other materials to keep parents informed and engaged.
- Plan and execute events, workshops, and campaigns to foster parent engagement, provide support, and promote educational programs.
- Develop relationships with external providers for events and workshops.
- Develop and manage retention programs to enhance parent satisfaction and engagement.
- Work closely and build relationships with the parent community.
- Create content for whole school communications and copy for various platforms.
- Any other related duties that may be assigned from time to time by the Line Manager.
QUALIFICATIONS AND SKILLS
- Bachelor's degree in communication, marketing, or a related field. A master's degree is a plus.
- Proven experience in communication, engagement, and retention in education or in a related industry.
- Excellent written and verbal communication skills, with the ability to effectively communicate with parents.
- Strong interpersonal and relationship-building abilities.
- Creative thinking and the ability to develop and implement innovative communication and retention strategies.
Nexus International School (Singapore) is committed to the safety and wellbeing of our children and families. Nexus endorses the Convention on the Rights of the Child, which Singapore ratified on 11 December 2008, and establishes a clear policy and guidelines to protect our learners from maltreatment by any person or persons who come in contact with them in any environment.
Nexus International School (Singapore) is an equal opportunity employer. We respect and seek to empower each individual and value the diverse cultures, perspectives, skills and experiences within our school.
Whilst every effort has been made to explain the main duties and responsibilities, the role may be revised from time to time.
Interested candidates may apply directly via https://careers.taylors.edu.my/job-invite/3881/