Job Description & Requirements

• Planning and executing health and fitness activities in workplaces for working adults

• Conduct regular venue visits/audits

• Content creation for festive/thematic activities

• Maintain close communication with stakeholders

• Ability to work with both in-house and external providers to ensure project success

• Monitor KPIs to ensure delivery of key project outcomes

• Generate monthly report for stakeholders

• Responsible for acknowledging messages in the HWE Facil group chat, triggering BAP

cancellations and informing HPB after working hours

Job Requirements:

• Degree in any discipline from a recognized institution are welcome

• To possess at least two to three years of relevant working experience

• Good negotiation and interpersonal skills

• Those applicants who can start work immediately or at a short notice will have an advantage

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Job Description & Requirements

• Planning and executing health and fitness activities in workplaces for working adults

• Conduct regular venue visits/audits

• Content creation for festive/thematic activities

• Maintain close communication with stakeholders

• Ability to work with both in-house and external providers to ensure project success

• Monitor KPIs to ensure delivery of key project outcomes

• Generate monthly report for stakeholders

• Responsible for acknowledging messages in the HWE Facil group chat, triggering BAP

cancellations and informing HPB after working hours

Job Requirements:

• Degree in any discipline from a recognized institution are welcome

• To possess at least two to three years of relevant working experience

• Good negotiation and interpersonal skills

• Those applicants who can start work immediately or at a short notice will have an advantage

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Marketing (Digital) Manager (F&B Technology)

Working Days: Mon-Fri

Working Timing: 09.00 - 06.00

Working Location: Paya Lebar

Starting Salary: $5,000 -$8,000 + AWS + VB

Key Responsibilities:

• Develop and implement strategic marketing plans to achieve company objectives and targets.
• Conduct market research and analysis to identify trends, opportunities, and competitive positioning.
• Collaborate with product management and sales teams to develop marketing collateral, sales tools, and promotional materials.
• Manage digital marketing efforts, including website optimization, email campaigns, SEO/SEM, and social media marketing.
• Oversee the creation and distribution of compelling content across multiple platforms, including blog posts, whitepapers, case studies, and videos.
• Measure and analyse marketing performance metrics to track ROI and optimize campaign effectiveness.
• Stay updated on industry trends and best practices to continually improve marketing strategies and tactics.
• Lead, mentor, and develop a high-performing marketing team to achieve departmental goals and objectives.
• Contribute to strategic decisions around the future direction of company’s products.

Requirements:

• Bachelor degree in Marketing, Business Administration, or related field.
• 3 years of experience in marketing roles, with a proven track record of success in developing and executing marketing strategies.
• Strong understanding of digital marketing channels and tools, including Google Analytics, CRM software, and marketing automation platforms.
• Up-to-date with the latest trends and best practices in online marketing and measurement

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Description & Requirements

• Planning and executing health and fitness activities in workplaces for working adults

• Conduct regular venue visits/audits

• Content creation for festive/thematic activities

• Maintain close communication with stakeholders

• Ability to work with both in-house and external providers to ensure project success

• Monitor KPIs to ensure delivery of key project outcomes

• Generate monthly report for stakeholders

• Responsible for acknowledging messages in the HWE Facil group chat, triggering BAP

cancellations and informing HPB after working hours

Job Requirements:

• Degree in any discipline from a recognized institution are welcome

• To possess at least two to three years of relevant working experience

• Good negotiation and interpersonal skills

• Those applicants who can start work immediately or at a short notice will have an advantage

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Job Description & Requirements

• Planning and executing health and fitness activities in workplaces for working adults

• Conduct regular venue visits/audits

• Content creation for festive/thematic activities

• Maintain close communication with stakeholders

• Ability to work with both in-house and external providers to ensure project success

• Monitor KPIs to ensure delivery of key project outcomes

• Generate monthly report for stakeholders

• Responsible for acknowledging messages in the HWE Facil group chat, triggering BAP

cancellations and informing HPB after working hours

Job Requirements:

• Degree in any discipline from a recognized institution are welcome

• To possess at least two to three years of relevant working experience

• Good negotiation and interpersonal skills

• Those applicants who can start work immediately or at a short notice will have an advantage

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Job Description & Requirements

• Planning and executing health and fitness activities in workplaces for working adults

• Conduct regular venue visits/audits

• Content creation for festive/thematic activities

• Maintain close communication with stakeholders

• Ability to work with both in-house and external providers to ensure project success

• Monitor KPIs to ensure delivery of key project outcomes

• Generate monthly report for stakeholders

• Responsible for acknowledging messages in the HWE Facil group chat, triggering BAP

cancellations and informing HPB after working hours

Job Requirements:

• Degree in any discipline from a recognized institution are welcome

• To possess at least two to three years of relevant working experience

• Good negotiation and interpersonal skills

• Those applicants who can start work immediately or at a short notice will have an advantage

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Job Scope:

We are seeking a highly skilled and creative Content Manager to join our dynamic marketing team in the corporate banking. The ideal candidate will have a pulse on the latest social media trends and viral content, boasting personal following and a knack for creating engaging, shareable content in the B2B environment. This individual should have a solid understanding of how social media platforms and their algorithms work, with the ability to tailor content for maximum visibility and impact, especially LinkedIn.

Responsibilities:

• Set content strategy and drive engagement on social platforms targeted at corporate clients.
• Develop and implement engaging social media content that aligns with the bank's brand and marketing goals, ensuring posts are optimised for reach and virality.
• Oversee the creation of high-quality, engaging social media content (including text, images, and videos) that resonates with the target audience.
• Track and analyze social media performance metrics to identify areas for improvement and optimize our strategies accordingly.

Requirement:

• Bachelor’s Degree in Marketing, Media Studies or any related field.
• At least 3-4 years of relevant experience in Social Media Content Management role.
• Proven record of success in growing social media channels and driving engagement.
• Excellent creative and analytical skills.
• Experience working with Excel, Word, Powerpoint or equivalent tools.
• Must have excellent stakeholder management skills.

Interested Applicants, please email your resume to [email protected] (R1441955), stating the position as the subject title in the email. All Applications will be handled with strict confidentiality.

Job Description & Requirements

• Planning and executing health and fitness activities in workplaces for working adults

• Conduct regular venue visits/audits

• Content creation for festive/thematic activities

• Maintain close communication with stakeholders

• Ability to work with both in-house and external providers to ensure project success

• Monitor KPIs to ensure delivery of key project outcomes

• Generate monthly report for stakeholders

• Responsible for acknowledging messages in the HWE Facil group chat, triggering BAP

cancellations and informing HPB after working hours

Job Requirements:

• Degree in any discipline from a recognized institution are welcome

• To possess at least two to three years of relevant working experience

• Good negotiation and interpersonal skills

• Those applicants who can start work immediately or at a short notice will have an advantage

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

If you're interested in the events/hospitality industry, and love to meet new people, we might be the place for you.

We are looking for an organised and driven individual to manage our clients’ promotional events. In this position, you will be responsible for every aspect of an event, from choosing venues to evaluating success afterwards.

Our ideal applicant is required to have a strong communication and attention to detail skills. Excellent communication and attention to detail skills are vital in this role, as our success depends on meeting our client's tailored requirements.

Responsibilities:

• Project Management include ownership and management of projects
• Planning, budgeting, program and itinerary building, fostering stakeholders' relationships, identify upsell opportunities while delivering on project requirements
• Able to provide full range of events services to current and potential clients
• Liaise with vendors, exhibitors, and stakeholders during the event planning process to ensure everything is in order
• Conduct internal pre-event briefings, and post-program debriefings with data analysis and market intelligence
• Plan, design and delegate operational roles within event/ project teams based on the team's skills and expertise
• Maintain good internal communication within the event / project/ operation team
• Any ad hoc projects assigned

Requirements:

• Professional education in Event Management, Hotel Management, Tourism or another relevant domain
• Minimum 3 years’ experience in meeting industry
• Proficient in MS Office
• Resourceful, well-organized with multi-tasking skills
• Traveling onsite for events as required
• Good written and verbal communication
• Ability to make decisions, prioritize tasks, work within tight timeline and remain calm under stress
• Problem solving skills & possess eloquent personal presentation skills
• Competence to work both autonomously and as part of a team

Interested candidates, please email us at [email protected] an updated copy of your resume and state your expected salary.

We regret that only shortlisted candidates will be notified.

Job Description & Requirements

• Planning and executing health and fitness activities in workplaces for working adults

• Conduct regular venue visits/audits

• Content creation for festive/thematic activities

• Maintain close communication with stakeholders

• Ability to work with both in-house and external providers to ensure project success

• Monitor KPIs to ensure delivery of key project outcomes

• Generate monthly report for stakeholders

• Responsible for acknowledging messages in the HWE Facil group chat, triggering BAP

cancellations and informing HPB after working hours

Job Requirements:

• Degree in any discipline from a recognized institution are welcome

• To possess at least two to three years of relevant working experience

• Good negotiation and interpersonal skills

• Those applicants who can start work immediately or at a short notice will have an advantage

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Summary

Lead and oversee the execution of large-scale events and conferences. In this strategic role, you will be responsible for managing all aspects of event planning, coordination and delivery, ensuring the seamless organisation of high-profile functions that support the clients' marketing and communications objectives.

What you'll be doing

• Develop and implement comprehensive event plans, including budgeting, scheduling, vendor management and on-site coordination
• Liaise with cross-functional teams, clients and external suppliers to guarantee the successful delivery of events
• Identify and mitigate potential risks, troubleshoot issues and implement contingency plans as needed
• Measure and analyse event performance, providing detailed post-event reports and recommendations for improvement
• Manage a team of event coordinators, providing guidance, mentorship and performance feedback
• Stay up-to-date with industry trends and best practices to continuously enhance the company's event capabilities

What we're looking for

• Minimum 5 years' experience in event project management, preferably within the marketing & communications field
• Proven track record of delivering large-scale, high-profile events to a consistently high standard
• Strong project management skills, with the ability to multitask, prioritise and work to tight deadlines
• Excellent communication and stakeholder management abilities, with the confidence to liaise with clients and suppliers
• Adaptable and resourceful, with a solutions-focused mindset to overcome challenges
• Proficient in event management software and tools
• Relevant tertiary qualification in event management, marketing or a related discipline

Job Description & Requirements

• Planning and executing health and fitness activities in workplaces for working adults

• Conduct regular venue visits/audits

• Content creation for festive/thematic activities

• Maintain close communication with stakeholders

• Ability to work with both in-house and external providers to ensure project success

• Monitor KPIs to ensure delivery of key project outcomes

• Generate monthly report for stakeholders

• Responsible for acknowledging messages in the HWE Facil group chat, triggering BAP

cancellations and informing HPB after working hours

Job Requirements:

• Degree in any discipline from a recognized institution are welcome

• To possess at least two to three years of relevant working experience

• Good negotiation and interpersonal skills

• Those applicants who can start work immediately or at a short notice will have an advantage

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Job Description & Requirements

• Planning and executing health and fitness activities in workplaces for working adults

• Conduct regular venue visits/audits

• Content creation for festive/thematic activities

• Maintain close communication with stakeholders

• Ability to work with both in-house and external providers to ensure project success

• Monitor KPIs to ensure delivery of key project outcomes

• Generate monthly report for stakeholders

• Responsible for acknowledging messages in the HWE Facil group chat, triggering BAP

cancellations and informing HPB after working hours

Job Requirements:

• Degree in any discipline from a recognized institution are welcome

• To possess at least two to three years of relevant working experience

• Good negotiation and interpersonal skills

• Those applicants who can start work immediately or at a short notice will have an advantage

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Scope:

• Liaise and coordinate deliveries
• Provide logistical support and site management such as site conditions, cleanliness, vector control, contractor management, and follow up on mobile toilets servicing
• Conduct regular inspection to ensure logistical setups are done according to schedule and in a safe manner
• Manage contractors’ entry into the site and their presence on site
• Work closely with Technical Manager on the technical setup
• Security guards deploy at the site will report to the Site Manager daily for any matters and issues within the Parade site
• Prepare and set up the site prior to any key component
• Any other duties assign by the authority.
• Reports to the Authority and ensure proper management of event site and related matters including site safety and security.
• Involve in the pre-condition and post-condition checks of the event site and support in the documentation of any defect spotted throughout the duration of the site usage.
• Work and liaise closely with Managing Agent (MA) of the Venue and promptly rectify any issues feedback by the MA.
• Coordinate and liaise with appointed contractors and event partners for all set up, tear down and activities on event site.
• Conduct daily inspection around the event site and provide timely update to the Authority. To also document site work updates.
• Work closely with the appointed Technical Director and Technical Manager to monitor all set up, tear down and activities that happen on the event site. Ensure all precautions are taken to safeguard the venue from any damages such as floor protection for heavy duty movement etc. Should there be any damages, to assist in preparation of incident report and identification of responsible party(ies) for liabilities.
• To inform the Authority immediately of any incidents on-site and to follow up with incident report within 24hrs of the incident.
• Provide necessary logistical & operational support during rehearsals, technical runs, actual show day and other events or activities organized within the event site, which includes but not limited to making sure lights are on before any rehearsals and to make sure all sound and lights are off after every rehearsal.
• Support the Authority to oversee the set-up and tear-down of all logistics items including tentage & gallery stand, mobile toilets, barricades at the area.
• oversee cleaning contractor to ensure that all debris or waste are cleared from the site at the end of the day.
• Assist to liaise with the relevant government agencies during their inspection and/or site visits. To report to Organiser on any issues or outstanding matters immediately.
• Document all delivery orders and documents submitted by contractors and event partners and to pass to the Authority weekly.
• Assist in supervising all rectification works by the contractor and ensure the satisfactory handing over of all site matters.
• Manage the car park area (to work with the security to allow authorized vehicles to enter or park in the car park).
• A good team player who can multi-task, work with all levels of people and thrive in a fast-paced environment.
• Independent, observant, responsible and able to perform operational tasks assigned.
• Must be prepared to work under rain and sun as well as must not mind getting hands dirty.

Requirement

• Singaporean / PR
• Min 6 years’ experience in event management
• Preferably experience in event setting
• Medically fit
• 5 days work week (must be comfortable with working on weekends)
• Must be available by mid-November
• 3 to 6 months service

Scope:

• Liaise and coordinate deliveries
• Provide logistical support and site management such as site conditions, cleanliness, vector control, contractor management, and follow up on mobile toilets servicing
• Conduct regular inspection to ensure logistical setups are done according to schedule and in a safe manner
• Manage contractors’ entry into the site and their presence on site
• Work closely with Technical Manager on the technical setup
• Security guards deploy at the site will report to the Site Manager daily for any matters and issues within the Parade site
• Prepare and set up the site prior to any key component
• Any other duties assign by the authority.
• Reports to the Authority and ensure proper management of event site and related matters including site safety and security.
• Involve in the pre-condition and post-condition checks of the event site and support in the documentation of any defect spotted throughout the duration of the site usage.
• Work and liaise closely with Managing Agent (MA) of the Venue and promptly rectify any issues feedback by the MA.
• Coordinate and liaise with appointed contractors and event partners for all set up, tear down and activities on event site.
• Conduct daily inspection around the event site and provide timely update to the Authority. To also document site work updates.
• Work closely with the appointed Technical Director and Technical Manager to monitor all set up, tear down and activities that happen on the event site. Ensure all precautions are taken to safeguard the venue from any damages such as floor protection for heavy duty movement etc. Should there be any damages, to assist in preparation of incident report and identification of responsible party(ies) for liabilities.
• To inform the Authority immediately of any incidents on-site and to follow up with incident report within 24hrs of the incident.
• Provide necessary logistical & operational support during rehearsals, technical runs, actual show day and other events or activities organized within the event site, which includes but not limited to making sure lights are on before any rehearsals and to make sure all sound and lights are off after every rehearsal.
• Support the Authority to oversee the set-up and tear-down of all logistics items including tentage & gallery stand, mobile toilets, barricades at the area.
• oversee cleaning contractor to ensure that all debris or waste are cleared from the site at the end of the day.
• Assist to liaise with the relevant government agencies during their inspection and/or site visits. To report to Organiser on any issues or outstanding matters immediately.
• Document all delivery orders and documents submitted by contractors and event partners and to pass to the Authority weekly.
• Assist in supervising all rectification works by the contractor and ensure the satisfactory handing over of all site matters.
• Manage the car park area (to work with the security to allow authorized vehicles to enter or park in the car park).
• A good team player who can multi-task, work with all levels of people and thrive in a fast-paced environment.
• Independent, observant, responsible and able to perform operational tasks assigned.
• Must be prepared to work under rain and sun as well as must not mind getting hands dirty.

Requirement

• Singaporean / PR
• Min 6 years’ experience in event management
• Preferably experience in event setting
• Medically fit
• 5 days work week (must be comfortable with working on weekends)
• Must be available by mid-November
• 3 to 6 months service

Job Description & Requirements

• Planning and executing health and fitness activities in workplaces for working adults

• Conduct regular venue visits/audits

• Content creation for festive/thematic activities

• Maintain close communication with stakeholders

• Ability to work with both in-house and external providers to ensure project success

• Monitor KPIs to ensure delivery of key project outcomes

• Generate monthly report for stakeholders

• Responsible for acknowledging messages in the HWE Facil group chat, triggering BAP

cancellations and informing HPB after working hours

Job Requirements:

• Degree in any discipline from a recognized institution are welcome

• To possess at least two to three years of relevant working experience

• Good negotiation and interpersonal skills

• Those applicants who can start work immediately or at a short notice will have an advantage

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Job Description & Requirements

• Planning and executing health and fitness activities in workplaces for working adults

• Conduct regular venue visits/audits

• Content creation for festive/thematic activities

• Maintain close communication with stakeholders

• Ability to work with both in-house and external providers to ensure project success

• Monitor KPIs to ensure delivery of key project outcomes

• Generate monthly report for stakeholders

• Responsible for acknowledging messages in the HWE Facil group chat, triggering BAP

cancellations and informing HPB after working hours

Job Requirements:

• Degree in any discipline from a recognized institution are welcome

• To possess at least two to three years of relevant working experience

• Good negotiation and interpersonal skills

• Those applicants who can start work immediately or at a short notice will have an advantage

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Oil Trading Manager | Risk Management | PR | Jurong East

• 8am – 5pm
• Jurong East
• $6000 - $8000

Requirements:

• Bachelor’s degree in finance, Economics, Business Administration, or a related field. Advanced degree (e.g., MBA) preferred.
• Minimum of 5 years of experience in oil trading, commodity trading, or related roles.
• Proven track record of success in trading operations, product development, and risk management.
• In-depth knowledge of global oil markets, trading strategies, and regulatory requirements.

Job duties

Trading Strategy Development:

• Develop and implement effective trading strategies to capitalize on market opportunities and optimize trading performance.
• Analyse market data, supply and demand dynamics, and geopolitical factors to inform trading decisions.
• Monitor market trends and competitor activities to identify emerging trading opportunities and risks.

Trading Operations Management:

• Oversee day-to-day trading operations, including trade execution, position management, and risk monitoring.
• Collaborate with trading team members to execute trades efficiently and ensure compliance with risk limits and trading protocols.
• Manage trading positions and exposure to market volatility, implementing risk management measures to protect profitability.

Market Research and Analysis:

• Conduct market research and analysis to identify trends, opportunities, and threats in the oil market.
• Monitor regulatory developments and industry news to assess their impact on trading strategies and product offerings.
• Utilize quantitative and qualitative analysis techniques to evaluate trading performance and identify areas for improvement.

Risk Management and Compliance:

• Develop and implement risk management strategies to mitigate trading risks and ensure compliance with regulatory requirements.
• Monitor trading positions, margin requirements, and credit exposure to maintain risk within acceptable limits.
• Stay updated on regulatory changes and industry best practices to ensure adherence to compliance standards.

Client Relationship Management:

• Build and maintain relationships with key clients, counterparties, and industry stakeholders.
• Provide market insights and trading recommendations to clients, addressing their needs and objectives.
• Collaborate with sales and relationship management teams to identify opportunities for business growth and client retention.

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Manager – Social Media & Community Management

Star Alliance is the world’s largest airline alliance.

The vision of Star Alliance is “to be the leading global alliance for the high value international traveller and the mission of the organisation is “to contribute to the long-term profitability of its members beyond their individual capabilities.” The Star Alliance office in Singapore, coordinates the global activities of the alliance including managing joint projects on behalf of its 26 member airlines.

Based in Singapore, the Manager – Social Media & Community Management is a position that reports directly to the Director Communications & Marketing. Responsible for social media as a critical brand building and customer communications channel, the manager and his/her team will play a critical role in delivering the value provided by Star Alliance to the member airlines. This position requires a seasoned professional with a strong background in marketing and social media management.

This job opportunity is based in Singapore.

The Communications & Marketing business unit consists of marketing, communications, branding, social media and events functions. The team focuses on improving the visibility and the awareness of Star Alliance’s brand.

This is a high-profile role for the successful candidate to manage Star Alliance’s social media communications and community management functions.

Job Summary

Social Media Management:

• Social Media Strategy: Develop and implement effective social media strategies to achieve marketing goals.
• Content Creation and Curation: Generate creative and engaging content for all social media channels. Maintain content calendars and schedules for consistent posting across all platforms.
• Collaboration: Work closely with marketing and communication teams to align social media strategies with overall marketing goals. Collaborate with influencers, partners, and other stakeholders to expand reach and engagement.
• Agency Management: Collaborate with the social media agency to create visually appealing graphics and multimedia content, and strategically relevant communication messages.
• Analytics and Reporting: Track and analyze key performance indicators (KPIs) to measure the success of social media campaigns. Provide regular reports on social media performance and make data-driven recommendations for improvement.
• Stay Up-to-date and Compliant: Stay informed about changes in social media algorithms and adjust strategies accordingly. Ensure all social media activities comply with relevant regulations and guidelines.

Community Engagement:

• Fostering a community: Maintain a strong online community by responding to comments, messages, and mentions. Identify positive brand mentions and turn them into brand building opportunities and conversations on social media.
• Troubleshoot: Address customer queries received on various channels, including social media, and collaborate with internal teams to resolve promptly and communicate back.
• Process Owner: Own and improve the process of funneling customer queries from all channels, and segregate and manage/solve them as per the defined resolution matrix.
• Partner Management: Own the relationship with backend partner, develop FAQs and other material to aid customer query resolution. Train partners as necessary.
• Innovative solutions: Evolve community management with digitalisation and innovative solutions to enhance customer query resolution.
• Data Analysis & Reporting: Track performance and report results periodically.

Your Profile

• A minimum of 4 years work experience in a Social Media & Community Management role
• Bachelor’s degree in Marketing, Communications, or a related field.
• Strong understanding of social media platforms, algorithms, and best practices.
• Excellent written and verbal communication skills.
• Proficient in social media management tools and analytics.
• Creative mindset with the ability to think outside the box.
• Strong organizational and multitasking skills.
• High level of proficiency in English is essential, as it is the sole language used for communication with Star Alliance Member Airlines and other external stakeholders

We Offer

• Full-time position
• Unlimited contract
• Flight benefits
• Staff team events

This is a unique opportunity for highly skilled professionals to apply their talent, creativity and dedication to a global team focused on delivering value to frequent international travellers who travel on our member airlines.

If you believe you are the perfect candidate then give us the opportunity to get to know you by submitting your application.