Total 960 customer service manager job vacancies in Quality Assurance / Control category in Singapore

Job Description

We are seeking an experienced and detail-oriented SAP Test Manager with a proven track record in SAP testing methodologies and a strong emphasis on S/4HANA migration projects. The ideal candidate will play a pivotal role in overseeing and managing the testing activities related to SAP software implementations, enhancements, and specifically, migrations to S/4HANA. The SAP Test Manager will demonstrate expertise in test planning, execution, and leadership for a large-scale project involving high number of users while ensuring the quality and reliability of SAP systems.

Key Responsibilities:

Test Strategy and Planning:

• Develop and implement comprehensive test strategies, with a specific focus on S/4HANA migration projects and other SAP systems like BW, SAC, Datasphere and PaPM.

• Collaborate with project managers, business analysts, and SAP functional consultants to understand the unique requirements of S/4HANA migrations.

• Define test scope, objectives, and deliverables tailored to the migration context.

Test Execution:

• Oversee the execution of test plans, ensuring that testing activities are aligned with the complexities of S/4HANA migration projects.

• Coordinate closely with SAP functional and technical teams to validate system functionality during migration.

• Conduct various types of testing, including system testing, integration testing, regression testing, and performance testing, specific to S/4HANA.

• Drive test automation for Functional and regression testing

Team Leadership:

• Lead and mentor a team of SAP testers, emphasizing expertise in S/4HANA migration testing.

• Provide guidance and support to team members, ensuring a deep understanding of the challenges and nuances associated with S/4HANA migrations.

• Conduct performance evaluations and contribute to professional development plans with a focus on migration skills.

Stakeholder Communication:

• Effectively communicate test progress, results, and other relevant information to project stakeholders, emphasizing the critical role of testing in successful S/4HANA migrations.

• Collaborate with project managers to provide accurate and timely status reports with a particular focus on migration milestones.

Continuous Improvement:

• Identify opportunities for process improvement within the testing lifecycle, particularly regarding S/4HANA migration best practices.

• Implement and share insights into testing methodologies, tools, and industry trends related to S/4HANA migration projects.

Requirements

Qualifications:

• Bachelor’s degree in computer science, Information Technology, or a related field.

• Proven experience as a SAP Test Manager, with a significant focus on S/4HANA migration projects.

• Strong knowledge of SAP applications, modules, configurations, and S/4HANA migration processes.

• Experience with various testing methodologies, tools, and best practices, with an emphasis on S/4HANA migration testing.

• Excellent communication and interpersonal skills.

• Project management certification (e.g., PMP) is a plus.

• SAP certification and S/4HANA certification are highly desirable.

Key Competencies:

• Leadership and Team Management

• Test Planning and Execution, particularly for S/4HANA migrations

• Communication and Collaboration

• Problem-solving and Analytical Skills

• Attention to Detail

• Stakeholder Management

The financial services landscape is evolving at an unprecedented pace of change and KPMG is at the heart of this change. At KPMG, you will work across a broad range of financial institutions, including private banks, commercial banks, digital banks, capital markets intermediaries, payment services providers, and fintechs. Our global network of experienced professionals offer tailored services to clients and provide deep industry knowledge, insightful opinions, and technology-enabled delivery to help improve processes, governance and strategy to address financial and operational risks and drive business performance. You will help financial institutions enhance performance, enable better decision-making and satisfy compliance demands by shaping their risk strategy, improving risk-adjusted performance and implementing pragmatic recommendations.

You would be expected to contribute in the following ways:

• Helping our fintech and digital banking clients uplift their regulatory compliance processes and controls, including development of regulatory policies and procedures and sharing of insights and best practices by leveraging the knowledge base and capabilities of our Global Fintech network
• Working with financial institutions on regulatory compliance matters such as advising on regulatory definitions and interpretations, performing quality reviews of existing risk processes and controls and developing relevant regulatory risk processes and controls to help manage the institutions’ regulatory obligations
• Collaborating with clients to identify potential growth opportunities and establish new business lines in Singapore (e.g. review business plans and licence applications, review new products or services, define new target operating models, re-design current processes)
• Developing regulatory governance frameworks, policies and procedures to enable effective management of regulatory risks for financial institutions
• Providing internal audit services to financial institutions
• Providing regulatory specialist resources to financial institutions to assist them in special projects, to support short-to-long term regulatory projects
• Providing customised training for clients including senior executives of financial institutions on banking and capital markets laws and regulations
• Keep up-to-date with technology trends in the financial services industry and bring any learnings to the table as to drive the successful adoption of innovative solutions for clients
• Driving business development initiatives, including working with our Solutions team on ideation and development of regulatory tools to enable our clients manage their regulatory risks efficiently
• Managing teams and client stakeholders, project delivery timelines and delivery quality

Experience and skills required:

• Excellent academic background, including a Bachelor or Master degree in Accountancy, Banking and Finance, or Law. Professional qualification in CFA/FRM would be a plus
• At least 6-7 years relevant experience in financial institutions, compliance advisory firms, or public accounting firms
• Sound understanding of the key operations of a banking institution, capital markets intermediary and/or payment services provider. An understanding of derivatives and financial instruments is required
• Knowledge of the Singapore’s Banking Act, Securities and Futures Act, Financial Advisers Act, and/or Payment Services Act and the relevant subsidiary legislations and regulatory requirements issued by the Monetary Authority of Singapore
• Keen interest in risk and controls, fintech/regtech, as well as the financial services landscape
• Ability to work across KPMG and our clients at different levels in the organisation and with people from different cultures. KPMG is a globally minded organisation
• Experience in managing teams and mentoring individuals will be an added advantage
• Exceptional analytical, problem solving and presentation/report writing skills, combined with a good understanding of business dynamics and commercial value drivers
• High proficiency in both verbal and written English is essential. Chinese or other Southeast Asian language skills are an added advantage

Only shortlisted candidates will be contacted by KPMG Talent Acquisition team, personal data collected will be used for recruitment purposes only.

At KPMG in Singapore we are committed to creating a diverse and inclusive workplace. We believe that diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. As an equal opportunity employer, all qualified applicants will receive consideration for employment regardless of age, race, gender identity or expression, colour, marital status, religion, sexual orientation, disability, or other non-merit factors. We celebrate the different talents that our people bring and support every staff member in their journey to achieve personal and professional growth. One of the ways we do this is through Take Charge: Flexi-work, our flexible working framework which enables agile and innovative teams to help deliver our business goals.

In your role as a Project Manager within the Global Quality (GQ) Department, you will collaborate with the leadership team to oversee various projects. This includes managing communication and implementing change. Your responsibilities encompass the management of multiple intricate projects with the aim of achieving the department’s objectives and goals. This also involves ensuring that resources are allocated in a balanced manner. You will be tasked with ensuring that projects are accurately designed and tracked to forecast results and outcomes. Additionally, you will analyze the progress of projects in terms of root causes, risks, resources, interdependencies, and gaps.

Your key responsibilities include (and not limited to)

• Leading or assisting GQ centric and/or cross-functional projects, collaborating closely with supervisor, SME, functional managers within GQ and partner organizations within Micron and ensuring they progress in line with GQ’s strategic objectives.
• Provide meaningful and timely progress updates to key stakeholders including supervisor, leadership teams, and project teams.
• Building robust relationships with internal stakeholders and consistently meeting their needs and expectations by delivering value.

Skills and Experience:

We are looking for hardworking and highly motivated team member with

• Over 10 years of relevant experience in the role of a Project Manager. Having a growth mindset and possessing project management skills are essential for this role.
• Professional experience in the Semiconductor Industry, specifically in Fab, Assembly and Test manufacturing processes or with NAND, DRAM, SSD or Module products experience.(Required)
• Strong written and verbal communication skills.
• Effective analytical and problem-solving skills.
• Hands-on experience with Tableau or other software for data reporting, management, and visualization.

Education:

• Bachelor’s or Master’s degree or equivalent experience in Electrical, Electronics, Microelectronics, Mechanical Engineering. (required)
• Business Administration/Management, PMP certified. (desired)

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

• Be part of a visionary company transforming healthcare and empowering innovation
• High visibility role with empowerment to create direct impact to the business

About Our Client

They are a pan-Asian brand with a longstanding history in the market, having been selling across Asia for decades. Their medicine is the bestselling in its category due to its efficacy and strong brand recognition. They are currently seeking a highly skilled and experienced Quality Control (QC) Manager to ensure that all pharmaceutical products meet the organisation's quality standards and regulatory requirements before commercialisation.

Job Description

• Oversee and conduct testing of raw materials, APIs, finished goods, and stability samples to ensure adherence to quality standards
• Lead and mentor a team of QC analysts, ensuring alignment with quality goals, providing training, and offering technical support when necessary
• Review, validate, and approve laboratory data, ensuring accuracy, precision, and reliability of results
• Develop and implement new testing methods and ensure team adherence to industry standards and regulatory guidelines
• Act as a liaison between the QC team and cross-functional teams including Production, Quality Assurance, and Regulatory Affairs to resolve quality issues
• Lead investigations into out-of-specification results, deviations, and customer complaints, ensuring root cause analysis and effective corrective/preventive actions (CAPAs) are taken
• Monitor manufacturing processes to ensure adherence to product specifications, and proactively address potential quality risks
• Collaborate with senior management to develop strategies for improving quality control processes and implementing best practices
• Ensure compliance with regulatory requirements (FDA, EMA, ICH etc.) by preparing comprehensive reports and maintaining up-to-date documentation for internal and external audits
• Ensure laboratory equipment is maintained, calibrated, and ready for accurate testing operations
• Support continuous improvement initiatives and lead team projects aimed at optimizing quality control processes

The Successful Applicant

• Bachelor's degree in Chemistry, Pharmaceutical Sciences, or a related discipline
• Experience in a quality control or analytical laboratory, preferably in the pharmaceutical manufacturing industry, preferably from an oral solid dosage formulation plant
• Strong knowledge of Good Manufacturing Practices (GMP), International Conference on Harmonisation (ICH) guidelines, and regulatory requirements such as FDA
• Expertise in analytical techniques such as HPLC, GC, UV-VIS, and FTIR
• Excellent problem-solving, decision-making, and troubleshooting abilities
• Ability to work effectively in a fast-paced, regulated environment
• Demonstrate excellent communication skills, ability to effectively present strategies and solutions with stakeholders/ cross-functional teams

What's on Offer

This opportunity offers a dynamic environment where you can continually grow and push your capabilities to greater height. You'll be part of a team that values your contributions and is committed to your growth and development.

Contact

Vanessa Chan (Lic No: R2197577/ EA no: 18S9099)

Quote job ref

JN-102024-6553996

Phone number

+65 6643 9742

Michael Page International Pte Ltd | Registration No. 199804751N

about the company
our client is a global supplier of technology and services for innovation solutions.

about the job

* leading a team of export control officers across APAC region.
* implementation of global strategies and policies in accordance to export control and sanctions law.
* implement national and regional directives in accordance with global standards.

skills and experience required

* min. 5-7 years of relevant working experience
* strong knowledge in export control and sanctions compliance accordance to EU and US.
* strong leadership experiences.

To apply online please use the 'apply' function.
(EA: 94C3609/ R1985244)

Responsibilities:

• Provide regulatory advice and support for compliance and technical requests in the region.
• Build relationships with governments, associations, local distributors, and third-party manufacturers to ensure compliance and approvals.
• Guide the supply chain on regulatory impacts of third-party warehouse activities and manage related documents.
• Support manufacturers in the region and review labels and safety data sheets for compliance.
• Coordinate and support product registration activities, and report these activities to stakeholders and the Global Regulatory Affairs Manager weekly.
• Assist with business development queries and explore business relationships for R&D projects.
• Train new staff on regulatory constraints and challenges.
• Implement new technologies and innovations relevant to company and customer needs, including regulatory processes and databases.
• Ad hoc duties as assigned.

Requirements

• Degree in Business Administration, Supply Chain Management, or equivalent
• At least 4 - 6 years of regulatory affairs/ compliance experience, preferably from chemical-related industry
• Good knowledge of legal requirements and procedures

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below or send in your resume to [email protected]

EA License No: 13C6305
Reg. No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us

Our client is a MNC in biotechnology industry. They are looking for a Regional Compliance Manager to join their Compliance Team for the next phase of their business. They are located in East - easily accessible.

Roles & Responsibilities

• Ensures compliance with regulatory authorities, including customs, export control, and tax agencies, while maintaining accurate documentation and procedures in alignment with relevant laws.
• Evaluates internal controls, designs processes, leads compliance audits, and manages corrective actions for the region. Pinpoints compliance deficiencies and suggests areas for improvement.
• Assists in creating and sustaining localized policies for import/export compliance, while ensuring company-wide awareness of regulatory requirements.
• Develops business processes that mitigate compliance risks, focusing on continuous improvement for increased efficiency and enhanced customer service.
• Tracks and reports key performance indicators (KPIs) and compliance metrics to senior leadership, while managing daily import and export compliance reports for the region.
• Establishes the overall budget, operational plans, and priorities for the assigned compliance functions.
• Manages regional compliance projects, including defining scope, budget, scheduling, and addressing project risks for both import and export activities.

Requirements

• Bachelor's degree and above
• Posses Customs broker license is a bonus
• Minimum 10 years of experience in trade compliance with 5 years of management experience
• Worked in medical devices or related industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

• Serve as the Test Manager, comprehensively understanding business requirements for the Core Banking System, Fund Transfer, and other related banking systems, ensuring all testing in alignment with the requirements
• Responsible for conducting IT software testing
• Collaborate closely with various stakeholders to ensure effective and efficient teamwork throughout the testing process.
• Key stakeholders include: End users, system development teams, and back-office departments from the head office Test support teams from other IT vendors and Offshore vendors

Qualifications:

• Bachelor’s degree in Information Technology, Computer Science, or a related field with a minimum of 5 years of experience supporting IT project test phases within the banking sector.
• Experience in IT software testing, with prior experience as an IT professional in a banking or financial institution will be advantageous.
• Lead the creation of test plans and test definitions for banking IT systems, demonstrating knowledge in software quality management including software testing methodologies, including the creation of test plans, test documentation, execution of test cases, and analysis of test results.
• Experience in managing risk and control processes, including timely escalation and resolution of significant issues to management.
• Proven experience in collaboration, teamwork, and strong leadership in managing stakeholder relationships.
• Demonstrated project engagement skills, including the preparation and presentation of regular reports and documentation, effective communication of project status and progress to stakeholders and IT teams, and alignment with business priorities.

Work location: Changi Business Park (One@ Changi City)

To apply, please visit www.gmprecruit.com and search for Job Reference: 24771

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

• Serve as the Test Manager, comprehensively understanding business requirements for the Core Banking System, Fund Transfer, and other related banking systems, ensuring all testing in alignment with the requirements
• Responsible for conducting IT software testing
• Collaborate closely with various stakeholders to ensure effective and efficient teamwork throughout the testing process.
• Key stakeholders include: End users, system development teams, and back-office departments from the head office Test support teams from other IT vendors and Offshore vendors

Qualifications:

• Bachelor’s degree in Information Technology, Computer Science, or a related field with a minimum of 5 years of experience supporting IT project test phases within the banking sector.
• Experience in IT software testing, with prior experience as an IT professional in a banking or financial institution will be advantageous.
• Lead the creation of test plans and test definitions for banking IT systems, demonstrating knowledge in software quality management including software testing methodologies, including the creation of test plans, test documentation, execution of test cases, and analysis of test results.
• Experience in managing risk and control processes, including timely escalation and resolution of significant issues to management.
• Proven experience in collaboration, teamwork, and strong leadership in managing stakeholder relationships.
• Demonstrated project engagement skills, including the preparation and presentation of regular reports and documentation, effective communication of project status and progress to stakeholders and IT teams, and alignment with business priorities.

Work location: Changi Business Park (One@ Changi City)

To apply, please visit www.gmprecruit.com and search for Job Reference: 24771

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

This position reports to Head, Quality Service.

We are looking for an energetic, and self-driven individual who could think out of the box and make a difference in the company by implementing and seeing through improvements to processes, products, platform and people. You will be part of the Quality Service Team that is committed to improving customer experience and improving quality within the company.

You will be handling and providing strong support to the process of achieving fair resolution for escalated complaints with the achievement of business process improvement and customer satisfaction. The team works closely with various departments and stakeholders to gather relevant information, analyse complaints, and provide appropriate solutions or remedies to customer.

You will be raising our service standards and competency within the company through developing training and establishing standards as well as launching company-wide service initiatives like EXSA and Servicing workshops.

In addition, you will also be exposed to brainstorm and improve our Wealth funnel for P3 Mobile App. The executive will see himself/herself becoming more confident in handling challenging situations and improved interpersonal skill set, negotiation skill as well as better judgement in assessing and handling future challenges he/she may have.

Specific Responsibilities:

Executive to be involved in:

1. Conduct thorough and comprehensive complaint investigations, ensuring adherence to regulatory guidelines and internal policies.
2. Collaborate with cross-functional teams, including front office, products, legal, compliance, and subject matter experts, to gather necessary information and insights.
3. Provide guidance and support to team members in resolving complex complaints and ensuring timely resolution.
4. Prepare accurate and detailed reports on complaint investigations, including findings, recommendations, and actions taken.
5. Foster a culture of continuous improvement, promoting a customer-centric approach within the company.
6. Maintain a high level of professionalism and confidentiality in handling sensitive customer complaints.
7. Perform ad-hoc tasks (e.g. tasks, projects, service initiatives).

Technical Skills and Competencies required:

• Diploma holders and above from a reputable institution.
• Minimum 3 years of experience in Complaint Handling or Customer Experience, preferably in the Banking and/or Securities industry. Experienced candidate with at least 5 years of experience will be considered for a managerial role.
• Excellent interpersonal and communication skills. Both written and verbal, with the ability to effectively communicate complex information to stakeholders at all levels.
• Proficiency in English and Mandarin to liaise with Chinese-speaking stakeholders.
• Prior working experience in financial industry, preferably in handling securities and investment products or relevant accreditations (e.g. CMFAS, etc) will be an advantage.

Our client is a MNC in biotechnology industry. They are looking for a Regional Compliance Manager to join their Compliance Team for the next phase of their business. They are located in East - easily accessible.

Roles & Responsibilities

• Ensures compliance with regulatory authorities, including customs, export control, and tax agencies, while maintaining accurate documentation and procedures in alignment with relevant laws.
• Evaluates internal controls, designs processes, leads compliance audits, and manages corrective actions for the region. Pinpoints compliance deficiencies and suggests areas for improvement.
• Assists in creating and sustaining localized policies for import/export compliance, while ensuring company-wide awareness of regulatory requirements.
• Develops business processes that mitigate compliance risks, focusing on continuous improvement for increased efficiency and enhanced customer service.
• Tracks and reports key performance indicators (KPIs) and compliance metrics to senior leadership, while managing daily import and export compliance reports for the region.
• Establishes the overall budget, operational plans, and priorities for the assigned compliance functions.
• Manages regional compliance projects, including defining scope, budget, scheduling, and addressing project risks for both import and export activities.

Requirements

• Bachelor's degree and above
• Posses Customs broker license is a bonus
• Minimum 10 years of experience in trade compliance with 5 years of management experience
• Worked in medical devices or related industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Job Description

• Lead and manage the instrumentation, control and automation engineering and design works.
• Ensure instruments, electrical and control designs compliance with customer specifications.
• Lead the team to provide technical supports to all instrumentation, control and automation works.
• Collaborate nternal stakeholders, clients, consultants, vendors and contractors.
• Handle equipment package and procurement including technical specifications preparation, technical clarification, technical bid analysis, etc.
• Work with cross function project team to support project activities, i.e. schedule, process, progress claims, etc.
• Coordinate, provide direction and support to the project team.
• Manage and supervise the site installation, inspection, testing and commissioning, plant proving related to Instrumentation, Control and automation system and interface works with other disciplines and other stakeholders.
• Attend to clients’ comments and ensure clients’ approval & acceptance to all ICA related design, installation and Testing & Commissioning Works.

Requirements

• Degree in Electrical & Electronic Engineering / Instrumentation & Control Engineering / Advanced Diploma in Process Control and Instrumentation.
• At least 15 years of relevant experience
• Experience in Selection, installation and Commissioning of Instrumentation.
• Experience in system design, network design, installation and commissioning of the control and monitoring systems.
• Experience in Basic Programming of PLC/DCS and SCADA.
• Experience in Project Execution, Supervising and Coordination with sub-contractors, consultant and Client.
• Good technical knowledge in understanding instrumentation, control and automation system.
• Knowledge in electrical system and mechanical process system will be an advantage.
• Good technical understanding of water, wastewater and pollution control system.
• Relevant experience in design and site work for water and wastewater treatment works.
• Meticulous and analytical with excellent problem solving skills.
• Able to work under tight deadlines.
• Highly motivated and ability to work independently with minimal supervision.

* Liaison with customers, consultants, engineers, inspection bodies and suppliers on matters relating to quality

assurance and technical matters

* Supervision of trial-mixes

* Coordinating with Production / Plant Managers to conduct investigation on quality deficiencies

* Conduct site visits to ensure that quality of concrete supplied is within design parameters

* Co-ordinate all QA/QC opeations in conjunction with QC staff to ensure that customers are satisfied with

the level of service provided

* Co-ordinate with the Sales and Production Departments to ensure that customer complaints are

professionally and efficiently resolved

* Control costs within the Laboratory to meet the budget

* Monitor cube strength results (internal QC and external sites results)

• Singapore Based (Senoko)
• 5 Days - 8.30am - 5.30pm
• Salary - $4,000 - $5,000
• Degree in food science; QAQC exp in food manufacturing sector
• Career Progression Opportunities

Responsibilities

• Ensure documentation update and control based on regulatory and certification requirements (e.g. FSSC 22000).
• Liaise with government authorities to ensure conformance to relevant food regulations and halal requirements
• Conduct internal audit and handling of third party audits
• Ensure effective implementation of all matters with regards to quality assurance and control e.g. pest control, effectiveness of cleaning chemical
• Supervise the handling of customer complaint and review of corrective action reporting.
• Supervise implementation of product and process checking based on QAQC program.
• Supervise health cert application handling and export registration.
• Ensure implementation of annual vendor evaluation on food safety & quality.
• Provide food safety training and relevant refresher training to team

Kylen Seah Reg No: R24124248

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Position: QA Assistant Manager (Food Science)

• Working days: 5 days work week (8.30am - 5.30pm )
• Salary: $4000 - $4700 (Depend on experience)
• Location: Senoko S Rd (Sembawang)

Responsibilities

• Ensure documentation update and control based on regulatory and certification requirements (e.g. FSSC 22000).
• Liaise with government authorities to ensure conformance to relevant food regulations and halal requirements
• Conduct internal audit and handling of third party audits
• Ensure effective implementation of all matters with regards to quality assurance and control e.g. pest control, effectiveness of cleaning chemical
• Supervise the handling of customer complaint and review of corrective action reporting.
• Supervise implementation of product and process checking based on QAQC program.
• Supervise health cert application handling and export registration.
• Ensure implementation of annual vendor evaluation on food safety & quality.
• Provide food safety training and relevant refresher training to team

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Our client is a MNC in biotechnology industry. They are looking for a Regional Compliance Manager to join their Compliance Team for the next phase of their business. They are located in East - easily accessible.

Roles & Responsibilities

• Ensures compliance with regulatory authorities, including customs, export control, and tax agencies, while maintaining accurate documentation and procedures in alignment with relevant laws.
• Evaluates internal controls, designs processes, leads compliance audits, and manages corrective actions for the region. Pinpoints compliance deficiencies and suggests areas for improvement.
• Assists in creating and sustaining localized policies for import/export compliance, while ensuring company-wide awareness of regulatory requirements.
• Develops business processes that mitigate compliance risks, focusing on continuous improvement for increased efficiency and enhanced customer service.
• Tracks and reports key performance indicators (KPIs) and compliance metrics to senior leadership, while managing daily import and export compliance reports for the region.
• Establishes the overall budget, operational plans, and priorities for the assigned compliance functions.
• Manages regional compliance projects, including defining scope, budget, scheduling, and addressing project risks for both import and export activities.

Requirements

• Bachelor's degree and above
• Posses Customs broker license is a bonus
• Minimum 10 years of experience in trade compliance with 5 years of management experience
• Worked in medical devices or related industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Responsibilities:

We are looking for compliance personnel to assist in enhancing the compliance risk framework of the company. The candidate will help to manage and execute the compliance programs, provide policy guidance and to carry out compliance training for the company’s diversified investment business groups. Depending on the candidate’s experience, duties will include the following:

• Conduct compliance reviews and monitoring/surveillance across the company’s business activities;
• Develop risk-based compliance programs to facilitate the execution of compliance reviews and monitoring;
• Advise the business units in meeting regulatory requirements through implementing appropriate compliance risk policies, assisting with the design and implementation of risk and compliance management initiatives, and enhancing and improving internal processes and procedures;
• Review the completed risk and compliance assessment returns from each area of the business, identifying trends and areas of concern and working with the business units to reduce any unacceptable exposures to regulatory risk;
• Provide compliance training and support through issuing of internal compliance updates, training modules and compliance guidelines

Requirements:

• Minimum 3-5 years’ relevant experience in compliance, audit or risk management preferably in the securities, financial advisory or fund management industry
• Should have knowledge of key applicable regulations such as the Securities & Futures Act, Financial Advisers Act, MAS Notices and Guidelines, AML/CFT regulations
• Excellent writing and communication skills
• Good interpersonal, influencing and networking skills
• Team player

• Singapore Based (Senoko)
• 5 Days - 8.30am - 5.30pm
• Salary - $4,000 - $5,000
• Degree in food science; QAQC exp in food manufacturing sector
• Career Progression Opportunities

Responsibilities

• Ensure documentation update and control based on regulatory and certification requirements (e.g. FSSC 22000).
• Liaise with government authorities to ensure conformance to relevant food regulations and halal requirements
• Conduct internal audit and handling of third party audits
• Ensure effective implementation of all matters with regards to quality assurance and control e.g. pest control, effectiveness of cleaning chemical
• Supervise the handling of customer complaint and review of corrective action reporting.
• Supervise implementation of product and process checking based on QAQC program.
• Supervise health cert application handling and export registration.
• Ensure implementation of annual vendor evaluation on food safety & quality.
• Provide food safety training and relevant refresher training to team

Interested applicants may choose to apply / Contact me your updated resume for our consultant to find you a suitable oppurtunities

Contact Number : +65 90839650

LIM JUN SHENG Reg No: R22104301

The Supreme HR Advisory Pte Ltd EA No: 14c7279

Responsibilities:

• Manage and coordinate corporate tax (including personal tax, partnership tax, and withholding tax) compliance engagements.
• Develop budgets, determine resource requirements, and direct/monitor engagements.
• Maintain continuous interaction with clients, manage expectations, and ensure exceptional client service.
• Oversee the tax compliance process and adapt to challenges in the process.
• Leading the tax compliance function, delegating work effectively, coaching, training, and resolving staffing issues.
• Attend to tax queries and dispute resolution with the tax authorities.
• Share knowledge to develop professionally and enhance service delivery. Facilitate open communication and supervise staff.
• Participate in recruiting efforts when necessary.
• Contribute to a stable and team-oriented working culture.
• Assess and identify business development opportunities.
• Build strong internal cross-functional relationships within the company.
• Involve in any other ad-hoc projects and related tasks as and when required.

Qualifications:

• Bachelor's degree in Accounting, Finance, or related field, with recognized Professional Qualification.
• Demonstrated client management aptitude and leadership potential.
• Extensive experience in Tax compliance, with proven track record in quality management and team leadership.
• Good understanding of business and tax technical issues and the ability to transform these into value-added solutions for clients.
• Strong command of spoken and written English.
• Excellent communication skills (oral and written) to deliver effective client service.
• A team player with the ability to meet deadlines and work with minimal supervision.
• Knowledge in the software Singtax (Corporate & Personal) preferred

We ,as a MAS regulated LFMC, is now seeking a full time

Compliance Analyst/Manager,who is responsible for ensuring our organisation adheres to laws and regulations. These can include MAS regulation as a LFMC,CMS requirements, the Data Protection Act (DPA), the Bribery Act, ESG policies, and other sector-specific regulations.

As a compliance manager, you'll develop, maintain, and update internal policies and procedures on behalf of the company. You'll also be responsible for training staff and helping to foster a culture of compliance within the business. You will also conduct regular audits and are responsible for investigating and reporting any breaches to the relevant regulatory bodies.

• 3-6 years experience in Singapore Licensed Fund Management Company or banks
• Compliance Manager Role for the right candidate
• Chinese speaker

The Income Compliance team is a strategic partner and trusted business advisor to Income. The Compliance team holds the responsibility of ensuring that Income adheres to regulatory requirements within the constantly dynamic and evolving regulatory landscape. The Compliance team works closely with internal stakeholders and Business Units (“BUs”) to navigate and assess regulatory risks. This involves developing effective and feasible solutions as well as actively shaping and promoting a strong Compliance culture in Income.

About the role

This role reports to the Section Head of Regulatory Compliance. The Regulatory Compliance Section is part of the wider Compliance Department at Income which also includes the Market Conduct Compliance Section and AML Compliance Section. The Compliance Department reports to the Head of Compliance. The candidate will have the opportunity to work closely with other BUs and stakeholders, including the Head of Compliance and Senior Management, in relation to all compliance matters.

The candidate will be involved in Regulatory Compliance work specialising in Personal Data Protection matters.

The candidate should be familiar with compliance functions in the financial industry and be capable of executing

the following responsibilities:

• Monitor and assess the Company's personal data protection policies and practices, to ensure compliance with the PDPA. This includes identifying risks associated with the collection, use, disclosure and storage of personal data understand their impact and propose measures to manage these risks.
• Establish and maintain documentation of record processing, privacy checklist, data mapping, legitimate interested assessment and Data Privacy Impact Assessment (DPIA) to identify, assess and address business risks, based on the Company's functions, needs and processes.
• Conduct audits, analyze findings and implement changes to address identified gap.
• Act as a point of contact for data subjects in all matters concerning data privacy and security issues.
• Managing personal data protection related queries and complaints
• Devise, conduct and provide guidance, sharing session on data protection best practices and promote a culture of compliance within the Company.
• Assist to implement and continuously develop, review the company's data protection policies and processes.
• Ensure proper, management of data breach and security incident, including preparation and submission to the PDPC of reports and other documentation concerning security incidents or data breaches within the prescribed period.
• Developing, implementing, and managing compliance programs in accordance with regulatory requirements
• Identifying areas of non-compliance and developing action plans to rectify them
• Provide advice and training on other regulatory requirements, policies and standards of professional conduct.
• Assist in any other regulatory matters

Qualifications

• At least a Bachelor's degree or above in a relevant discipline
• Any relevant professional qualification or certification will be an added advantage.
• At least 6-8 years of work knowledge and experience in compliance.
• Proficient in compliance advisory on regulations, policies and standards, including knowledge in area of data protection compliance area, privacy management.
• Must be proficient in MS Office and its applications.
• Has strong written and verbal communication skills. Ability to articulate and summarize clearly to non-technical audience with a strong EQ.
• Proficient in report writing and presentation skills.
• Ability to multi-task and prioritise whilst maintaining standards and accuracy in deliverables.
• High level of integrity, takes accountability of work and good attitude over teamwork.
• Good understanding of the insurance regulatory environment and key compliance concepts.
• Good negotiating, influencing and relationship building skills.
• Strong analytical skills, meticulous, self-motivated and a good problem-solver
• Has a self-motivated personality and is able to work well in a team.
• Independent and can work with minimal supervision.
• Has strategic and critical thinking.
• Adaptable to changes.

Project Description:Our Customer is a Leading bank in Asia that provides a front to back integrated platform for straight through processing and risk management.
This is a multi-year initiative where different projects run in concurrence under the program's variety milestones. These streams include new product initiatives, new entity roll-outs and regulatory compliances.
We will have key roles in projects such as managing the scope, design and delivering requirements from front to back office with Luxoft.

Responsibilities:

• Define the testing strategy and framework to ensure a high standard of testing and quality assurance is in place
• Plan and manage various phases of testing (SIT, UFT, UAT & Regression)
• Manage the test preparation, test cycles & test environment
• Engage test automation team for planning, scripting and execution of test scripts
• Chair the test progress meeting
• Conduct defect triage meetings with Vendor, Users and IT teams
• Plan and manage the runbook for all testing phases, Mock Runs & Production Implementations
• Report test progress and Issues (Daily, Weekly)
• Provide metrics and status updates for organization reporting
• Work with different IT teams across infrastructure and various business divisions to deliver testing solutions for the business.
• Be the focal point of contact for Business testing needs
• Liaise with technical lead / Project managers to manage expectations for each of the testing stages of projects. Agree 'quality gate' criteria and corrective actions
• Stakeholder management
• Adhere to the Bank's Service Management guidelines (ITIL) and participate and provide recommendations in process, service and system improvements

Mandatory Skills Description:

• 8+ years of software testing experience
• Minimum 4 years of experience as Test Manager on Murex platform
• Knowledge on financial market products
• Understanding of bank's front, middle and back office operations, finance and accounting. Experience and management of at least one Front to Back implementation within a financial services organization
• Experience in vendor management and good IT risk understanding.
• Understanding of Murex automation using GUI tools such as QTP as well as Report comparison tools.
• Experience on murex setup and functional tests using various module of murex.
• Ability to work independently and take decisions
• Experience in working direct with Technical leads, project managers and Business Analysts in business and IT organization
• Experience with Principles, methods, techniques and tools for the effective management of the testing process
• Experience of the execution of tests throughout the lifecycle of development projects
• Excellent communication, inter-personal skills and problem solving skills

Nice-to-Have Skills Description:

• MxTest experience

Job Info:

• Basic up to $6,000 + Commission + Variable Bonus
• Working Days: 6 Days (including weekend)
• Working Hours: 11am - 8pm (Mon - Sat), 10am - 7pm (Sun)
• Location: Central

Job Description:

• Operational Management: Oversee the daily operations of the branch, ensuring compliance with company policies and regulatory requirements.
• Sales and Performance: Drive branch performance by setting and achieving sales targets, optimizing resources, and analyzing performance metrics.
• Team Leadership: Lead, coach, and mentor branch staff to ensure a cohesive and high-performing team.
• Customer Service: Ensure the branch delivers exceptional customer service, addressing customer concerns promptly and professionally.
• Risk Management: Identify potential risks and implement strategies to mitigate them.
• Financial Management: Oversee the branch's financial activities, including budgeting, forecasting, and reporting.
• Community Engagement: Represent the company in the local community, building relationships and promoting our brand.

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*We regret to inform you that only shortlisted candidates would be notified* We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280
Loh Kar Leong | EA Personnel No.: R23116015

QA Assistant Manager

Working days: 5 days work week
Working hours: 8.30am - 5.30pm
Salary: $4000 - $4500 (max $5k)
Location: Admiralty

Responsibilities

• Ensure documentation update and control based on regulatory and certification requirements (e.g. FSSC 22000).
• Liaise with government authorities to ensure conformance to relevant food regulations and halal requirements
• Conduct internal audit and handling of third party audits
• Ensure effective implementation of all matters with regards to quality assurance and control e.g. pest control, effectiveness of cleaning chemical
• Supervise the handling of customer complaint and review of corrective action reporting.
• Supervise implementation of product and process checking based on QAQC program.
• Supervise health cert application handling and export registration.
• Ensure implementation of annual vendor evaluation on food safety & quality.
• Provide food safety training and relevant refresher training to team

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

Our client is a MNC in biotechnology industry. They are looking for a Regional Compliance Manager to join their Compliance Team for the next phase of their business. They are located in East - easily accessible.

Roles & Responsibilities

• Ensures compliance with regulatory authorities, including customs, export control, and tax agencies, while maintaining accurate documentation and procedures in alignment with relevant laws.
• Evaluates internal controls, designs processes, leads compliance audits, and manages corrective actions for the region. Pinpoints compliance deficiencies and suggests areas for improvement.
• Assists in creating and sustaining localized policies for import/export compliance, while ensuring company-wide awareness of regulatory requirements.
• Develops business processes that mitigate compliance risks, focusing on continuous improvement for increased efficiency and enhanced customer service.
• Tracks and reports key performance indicators (KPIs) and compliance metrics to senior leadership, while managing daily import and export compliance reports for the region.
• Establishes the overall budget, operational plans, and priorities for the assigned compliance functions.
• Manages regional compliance projects, including defining scope, budget, scheduling, and addressing project risks for both import and export activities.

Requirements

• Bachelor's degree and above
• Posses Customs broker license is a bonus
• Minimum 10 years of experience in trade compliance with 5 years of management experience
• Worked in medical devices or related industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)