Total 11 human resource executive job vacancies in Quality Assurance / Control category in Kaki Bukit, South East

Job Summary

• To promote an effective quality programme includes identifying, coordinating and participating with relevant departments on quality and patient safety training needs, standards development, design and implementation of audit tools and risk management activities:
• Monitor current healthcare trends in quality, patient safety metrics and performance improvement practices;
• Keep abreast of appropriate regulatory agency requirements related to quality assurance and patient safety standards;
• Responsible for service excellence programmes with a synergistic working relationship with clinical quality;
• To initiate continuous service improvements through constant monitoring / surveys, audits and training.

Job Responsibilities

1. Manage the incidences, customer feedback / complaints and provide timely responses and effective preventive measures;
2. Identify and implement service, clinical quality and patient safety improvements to close service gaps. Measure and evaluate data to determine the ultimate impact of the programs and initiatives;
3. Develop / Conduct training programmes to improve service standards and develop a culture of customer centric services;
4. Maintain statistics on Quality Indicators eg Productivity, Episodes & Unique Beneficiary data, Customer Service Survey Data (including incidents, feedback, compliments, complaints). Prepare documents for management reporting as required;
5. Assist to develop, implement and review policies and procedures relating to quality management functions for standardisation and compliance to quality standards;
6. Maintain an inventory of all policies and procedures within the organisation and ensure compliance to ISO 9001 standards;
7. Work with consultants and internal customers to achieve and maintain certification i.e. ISO 9001; Bizsafe, DPTM, etc.
8. Maintain external correspondences including MOH / AIC, ensure all correspondences are tracked.
9. Timely execution / submission of Service Excellence awards and external awards;
10. Any other tasks as assigned by the Manager / CEO.

Job Requirements

• Minimum Diploma in a relevant discipline, preferably Degree in any discipline
• Minimum 3- 5 years experience in quality management, preferably in the Healthcare industry;
• Have a background in quality assurance, quality improvement, patient safety and/or PDPA;
• Experience in Root Cause Analysis, Failure Modes Effects Analysis would be highly advantageous;
• Knowledge of statutory regulations and guidelines pertaining to all aspects of healthcare;

The Job

1. Data Protection Compliance:

• Assist in reviewing, updating, and maintaining data protection policies and procedures.
• Ensure organizational practices comply with data protection regulations (e.g., GDPR, CCPA).

2. Data Inventory and Mapping:

• Help update and maintain records of processing activities (ROPAs).
• Assist in mapping data flows to identify risks and gaps.

3. Data Protection Impact Assessments (DPIAs):

• Support in conducting Data Protection Impact Assessments (DPIAs) for new or existing processes.

4. Training and Awareness:

• Help coordinate data protection training sessions for employees.
• Develop awareness materials on privacy and data security practices.

5. Incident Response:

• Assist in responding to data breaches, including investigation, documentation, and reporting.
• Ensure incidents are escalated to appropriate teams when necessary.

6. Auditing and Monitoring:

• Assist in internal audits and drills to identify data protection compliance gaps.
• Provide administrative support for external audits.

7. General Administrative Tasks:

• Maintain accurate records of all data protection-related activities.
• Prepare reports and presentations as required.

Any other tasks as assigned by ADPO/DPO.

The Person

• Minimum Diploma in a relevant discipline, preferably Degree in any discipline.
• Preferably undergone Fundamentals of PDPA and/or Practitioner Certification in Personal Data Protection.
• Experience in compliance/audits especially data protection compliance.

Job Title: Senior Compliance Executive– (Catering Company) (ID7155)
Location: Clementi
Working Hours: Mon to Fri 9am-6.30pm
Salary: $4000-$5000
*Benefits: AL 12days, Performance Bonus

Job Description:
The Food Hygiene Officer ensures that all food safety and hygiene practices comply with local regulations and company standards. This role focuses on monitoring kitchen operations, ensuring hygiene protocols are followed, and implementing corrective actions to maintain a high standard of food safety.

Responsibilities:
• Lead the development and implementation of comprehensive hygiene and safety protocols, ensuring compliance with regulatory standards set by SFA, MUIS, MOM, JTC and other relevant authorities.
• Conduct regular inspections and audits of facilities, identifying areas for improvement and implementing corrective actions to maintain cleanliness and hygiene standards.
• Oversee the training and development of staff members on proper sanitation practices, including food handling, storage, and waste management.
• Collaborate with cross-functional teams to develop and execute crisis management plans, ensuring preparedness for emergencies such as foodborne illness outbreaks or facility-related incidents.
• Manage relationships with vendors and suppliers to ensure the quality and safety of food ingredients and equipment.
• Spearhead initiatives to optimize facility operations, including waste reduction strategies, energy efficiency measures, and cost-saving initiatives.
• Act as the primary point of contact for regulatory inspections and audits by SFA, MUIS, HACCP and ISO, maintaining thorough documentation and records to demonstrate compliance with hygiene standards.
• Analyze data and trends related to facility and food hygiene metrics, providing insights and recommendations for continuous improvement.
Requirements:
• Singaporean or PR only.
• Diploma or certification in Food Hygiene or related field.
• Familiarity with Singapore food safety laws and guidelines.
• Proven experience in food safety or catering operations.
• Excellent organizational and communication skills.
• Attention to detail and ability to manage multiple tasks.

Responsibilities:

• Perform product inspection and/or audits of quality assurance in the production line, restaurants, events etc
• Perform packaging line and manufacturing inspection
• Ensures raw materials, in-process and finished products meet company standards
• Conduct Food Hygiene Audit checks at production line, restaurants, events etc and ensure any non-compliance are reported to management and resolved swiftly
• Responsible for spot check and inspection of finished goods to comply with specification and customer requirements
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Food & Beverage Services Management, Food Technology/Nutrition/Dietetics or equivalent
• At least 2 years relevant experience
• Comfortable to handle administrative work in HACCP and/or other Food Safety Audits
• Relevant experience in Food & Beverage industry is an advantage

Whatsapp 91834574 for more information

Responsibilities:

• Perform product inspection and/or audits of quality assurance in the production line, restaurants, events etc
• Perform packaging line and manufacturing inspection
• Ensures raw materials, in-process and finished products meet company standards
• Conduct Food Hygiene Audit checks at production line, restaurants, events etc and ensure any non-compliance are reported to management and resolved swiftly
• Responsible for spot check and inspection of finished goods to comply with specification and customer requirements
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Food & Beverage Services Management, Food Technology/Nutrition/Dietetics or equivalent
• At least 2 years relevant experience
• Comfortable to handle administrative work in HACCP and/or other Food Safety Audits
• Relevant experience in Food & Beverage industry is an advantage

Whatsapp 91834574 for more information

Our client, a marine company in Singapore dealing with shipyard , is looking for a QA professional. As a member of the QA team, you will play a critical role in ensuring the highest standards of safety and quality across our operations. You will work closely with various departments to develop and implement QA policies, procedures, and initiatives. This is a unique opportunity to contribute to the success of a dynamic and growing organization in the maritime industry.

• Reviews and updates organization Quality policy and objectives for Management’s approval

• Reviews & updates company Occupational Health & Safety policy & objectives for Management’s approval
• Prepares, reviews and updates Quality Management System (QMS) and Occupational Health and Safety Management System (OHSMS) manuals, procedures and forms
• Interprets and implements quality assurance standards and procedures
• Reviews the implementation and effectiveness of standards and procedures
• Plans & conducts internal audits for ISO 9001:2015 & ISO 45001:2018 as scheduled in the annual work plan
• Plans and conducts Management Review Meeting for ISO 9001:2015 and ISO 45001:2018
• Manages 3rd party certification body audits for ISO 9001:2015, ISO 45001:2018 and BizSafe STAR
• Co-ordinates with respective Departments for the preparation for external audits
• Follow-up on post audits activities
• Manages Document Control for all QMS and OHSMS documents to ensure latest revision
• Supports and works with various departments in procedure reviews and updates, ensures changes are incorporated in a timely manner and assists in assessment of these changes
• Identifies training needs and organizes training interventions to meet quality standards
• Conducts Factory Acceptance Test (FAT), workshop fabricated items inspection and onboard completion inspection both internally and externally
• Prepares inspection reports of inspection outcomes and updates overall inspection status summary
• Liaises with Clients and CLASS Surveyors on external inspection
• Monitors and expedites closure of all non-conformances of the company, if any
• Responsible to create and review Risk Management Plan for projects

• With strong background in ISO:9001-2015 QMS
• Technical Inspection and Writing
• Organizational Performance Management
• Quality Systems Management
• Leadership
• QA for Interior Design
• Graduate in Business Management
• Experience in outfitting will be advantange

Singapore Citizen and Singapore residents will be given priority in the selection process. Only the shortlisted candidate will be contacted within 2 weeks' time. If you have not received any call or email from our recruitment team, assume that you are not shortlisted for the position.

Chan Chee Meng

EA 07C3069

R1110620

QA & QC Executive

We are looking for a QA & QC Executive to join our R&Ddepartment. You will gain broad experience and will be able to work in a fun fast-paced environment with a broad scope to develop.

This position will report directly to the Food Technologist.

This position will be instrumental in driving & ensuring excellence in production, QA processes & product innovation.

Responsibilities:

· Assist in production planning and support in R&D projects/ ingredient preparation

· Conduct daily inspections on raw materials, production lines, equipment and facilities

· Coordinate and liaise with external parties

· Ensure product is in accordance to regulation & standard, compliance with legislation & certification

· Conduct shelf-life studies, production process & troubleshooting issues by providing technical solution support

· Implement, monitor and update food safety ISO22000 & quality assurance program in production kitchen

· Perform ad hoc duties assigned by supervisor

Requirements:

· Degree or diploma in food science, food technology or equivalent

· Excellent multitasking skills & able to work under pressure

· Great interpersonal and communication skills

· Knowledge in HACCP, ISO22000 & GMP requirement will be an advantage

Working hour

8am – 5pm, 5 day week including alternate Saturday

Probation 3 months

Starting pay $2600, salary increment up to $200 after probation. Additional salary of up to $200 with relevant industry experience

Position Summary

Responsible for quality assurance and compliance check in software/turnkey system development and to maintain ISO9001 standards, etc. Will work with project teams to develop test methodologies, test plans, test cases and coordinate test activities for the mission-critical safety and security surveillance systems. Incumbent roles and responsibilities also include reviewing, implementing and auditing company-wide policies and processes for all departments to ensure that policies and procedures for all departments in the Company are adequate, up-to-date, complied with, that there are sufficient internal controls and checks and balances in place to minimise and/or manage risks to the organisation.

Main Responsibilities

• Plan and work with Project Managers/Product Managers on the quality processes for the entire project from requirements to installation and maintenance
• Provide QA/QC support, testing and quality audit to projects and functions assigned
• Provide Configuration Management, Release Management support to projects
• Contribute to the implementation of the organisation-wide quality goals
• Ensure compliance to all established, approved written procedures are in compliance with ISO9001 and CMMI Level 3-5
• Plan and conduct internal audits, liaise with external auditors, coordinate beween internal users, senior management and external parties
• Identificatio of and communication with consultants of audit preparation
• Provide administration support services
• Enhance document control system in term of change control and configuration management
• Conduct cross functional internal audit
• Integrate project management and quality management system
• Conduct gap analysis of current iQMS in meeting CMMI level 3 & 5
• Report project status and issues
• Manage and execute project as directed by Supervisor
• Conduct internal Audits ISO9001 and CMMI
• Conduct internal Quality Training
• Maintenance of ISO9001 and all Q&E documents
• Travelling maybe required from time to time

Other – Perform other duties as are requested from time to time

Skills and Experience

· Preferrably at least 1 year of relevant experience

· Candidate must be willing to work under tight project schedule

· Experience in quality management system experience. CMMI experience preferred

· Experience in establishing QMS

· Experience in software and system test using software test and management tools

· Analytical thinking, problem solving, value engineering, project management, team player

· Well-versed in:

• Microsoft Office / Project
• Capability Maturity Model Integration (CMMI)
• ISO 9001
• CMMI
• SDLC methodologies and application
• Oracle Primavera

Minimum Qualifications

· Min. Degree in Engineering, Science, Quality Management, or equivalent

Attributes

· Good technical writing and presentation skills

· Excellent written and verbal communication skills

· Critical thinking and problem-solving skills

· Strong interest and awareness of new technologies

· Proactive with good time-management skills

· Good interpersonal, analytical and communication skills;

· Ability to:

• Multi-task, prioritize activities, work independently and calmly under pressure
• Interact positively, clearly and professionally with peers, customers and vendors
• Anticipate and take proactive actions

The Ideal Candidate

· You possess big picture thinking and a willingness to learn and dive into unfamiliar systems and resolve complex issues both from a business and technical perspective

Job Description & Requirements

Overview:

In this role, you will be the expert in planning, implementing and ensuring compliance with ISO standards at all levels of the company. You will be required to maintain documentation, conduct internal training and audits pertaining to ISO standards adopted by the company. The ideal candidate should have a keen eye for detail, good written and communication skills and adopt a mindset of continuous improvement.

Responsibilities include:

• Assist in implementation of ISO and Halal standards (ISO 9001, ISO 22000)

• Plan and conduct bi-annual internal ISO audits

• Ensuring compliance and preparation for external audits

• Assist in and conduct in-house training of staff (e.g. personal hygiene and food safety, workplace safety, fire drill briefing and new employee onboarding)

• Conduct daily audit on personal hygiene, food quality, food hygiene and employee safety at central kitchen (including vehicles)

• Conduct personal hygiene, food quality, food hygiene and employee safety audit at all outlets (island-wide, transportation provided)

• Assist in product development projects (E.g. packaging materials, raw ingredients, processing equipment and etc.)

• Assist and develop SOPs and checklists for central kitchen and outlet

• Assist in application or renewal of food shop licences and Halal certification

• Any other ad-hoc duties as and when assigned by Management

Minimum qualifications

• Bachelor degree in Food Science, Food Technology, Culinary Science, Quality Assurance or related field

• Excellent command of the English language (written and spoken)

• Basic knowledge in FSMS, HACCP, QMS and Halal Certification

• Preferably 2 years working experience in QA or related field in F&B industry

Requirements

• Good communication and interpersonal skills

• Good team player

• Able to work within deadlines and well-organised

• Positive attitude and eager to learn

• Display strong initiative and able to work independently

• Thrive in a fast-paced environment and able to adapt quickly

Job Summary

• To promote an effective quality programme includes identifying, coordinating and participating with relevant departments on quality and patient safety training needs, standards development, design and implementation of audit tools and risk management activities:
• Monitor current healthcare trends in quality, patient safety metrics and performance improvement practices;
• Keep abreast of appropriate regulatory agency requirements related to quality assurance and patient safety standards;
• Responsible for service excellence programmes with a synergistic working relationship with clinical quality;
• To initiate continuous service improvements through constant monitoring / surveys, audits and training.

Job Responsibilities

1. Manage the incidences, customer feedback / complaints and provide timely responses and effective preventive measures;
2. Identify and implement service, clinical quality and patient safety improvements to close service gaps. Measure and evaluate data to determine the ultimate impact of the programs and initiatives;
3. Develop / Conduct training programmes to improve service standards and develop a culture of customer centric services;
4. Maintain statistics on Quality Indicators eg Productivity, Episodes & Unique Beneficiary data, Customer Service Survey Data (including incidents, feedback, compliments, complaints). Prepare documents for management reporting as required;
5. Assist to develop, implement and review policies and procedures relating to quality management functions for standardisation and compliance to quality standards;
6. Maintain an inventory of all policies and procedures within the organisation and ensure compliance to ISO 9001 standards;
7. Work with consultants and internal customers to achieve and maintain certification i.e. ISO 9001; Bizsafe, DPTM, etc.
8. Maintain external correspondences including MOH / AIC, ensure all correspondences are tracked.
9. Timely execution / submission of Service Excellence awards and external awards;
10. Any other tasks as assigned by the Manager / CEO.

Job Requirements

• Minimum Diploma in a relevant discipline, preferably Degree in any discipline
• Minimum 1 – 3 years experience in customer service, preferably in the Healthcare industry;
• Have a background in quality management and / or service excellence programmes;
• Data protection officer (DPO) experience is highly advantageous;
• Customer service training experience would be advantageous.
• Good communication (oral and written) skills;
• Resourceful and self-directed;
• Team player;
• Leadership qualities;
• Good PC skills especially Word, Excel and Powerpoint;
• Enjoy working and helping people at all levels;
• Ability to work in a fast-paced environment;
• Knowledge of statutory regulations and quidelines pertaining to all aspects of healthcare.

Interested applicants are invited to send in their detailed resumes, stating current and expected salary via APPLY NOW.

Only shortlisted candidates will be notified.

Job Title: QA Executive (ID8104)

Location: Lakeside

Working Hour: 5.5 days work (Alternate Saturday)

Monday – Friday 9am-6pm

Satursay 9am-1pm

Salary: $2600 - $3000

Job Description:

• Conduct process verification and validation exercise (i.e. SOP/ Machinery/ CCP verification, new product launch process observation, machinery cleanliness check via ATP swab, weighing scale verification, monthly facilities check, mock recall exercise, FG shelf-life verification and to put in records).

• Perform daily periodic walk-around of production, warehouse area to ensure compliance to in-house GMP, GMP and GWP, FG specifications and SOP.

• Conduct monthly checks and data analysis on retention samples to evaluate product stability.

• Coordinate with microbiological laboratory for sample collection and lab reports.

• Collect information and data to conduct trend analysis.

• Participate in trials and follow up on required information.

• Supervise and ensure the handling and processing operations are in accordance with the general guidelines of Halal food within the premises.

• Conduct periodic checks on delivery trucks’ pre-cool and supply chain temperature to ensure cold chain management and follow up with drivers and vendors for corrective actions.

• Conduct random checks on incoming raw material to ensure product wholesomeness, free of foreign material and defects etc.

• Follow-up with Procurement on investigation and corrective actions on raw material complaint / feedbacks.

• Prepare and maintain raw material specifications, in-house process procedures and documentation (checklists, microbial test report, COA, complaint log, vendor evaluation form, calibration report, traceability invoices / production planning / certificate etc.).

• Ensure quality and food safety standards of FG are maintained through scheduled lab test, sensory evaluation and conduct process checks.

Regulatory Support

• Assist in internal audit.

• Support external customer and regulatory audits i.e. FSSC 22000, 3rd party supplier assessment.

Import and Export Management

• Prepare and liaise with warehouse team on export procedures e.g. placement of temperature data logger device.

Vendor Management

• Perform basic troubleshoot and liaise with external vendors for routine servicing and issue follow up e.g. pest control, cleaning chemicals, weighing scale, metal detector, microbiological laboratory.

Customer Management

• Provide support to customers’ request e.g. questionnaire, product specification, shelf life lab test reports.

• Assist in investigation and follow up with investigation report.

Training

• Preparation of training materials e.g. photos, attendance sheet, assessment.

• Coordination with HODs on training schedule.

• Conduct training

Ad-hoc Duties

• Any other duties assigned by QA manager

Requirement:

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Food & Beverage Services Management, Food Technology/Nutrition/Dietetics or equivalent.

• Required skill(s): Computer Skill, MS Excel, MS Word.

• At least 1 year(s) of working experience in the related field is required for this position.

• Relevant experience in Food & Beverage industry is an advantage.

• Bilingual in English & Mandarin [to liaise with Mandarin speaking associates & employees