Total 10 it specialist job vacancies in Quality Assurance / Control category in D10 Ardmore, Bukit Timah, Holland Road, Tanglin

You will be responsible in the fulfillment of IT Governance functions which includes Incident Management, Change Management, Business Continuity Management, IT Risk Management and IT Audit.

Brief Job Description:

• Track and follow through reported production incidents from the identification of root cause and implementation of permanent solutions.
• Prepare IT reports, coordinate regular meetings and follow-up discussions between IT, Stakeholders and Management.
• Review IT processes and procedures, identify gaps and propose solutions.
• Liaise with internal and external parties in doing IT Audits and Due Diligence Assessment of IT services or systems.
• Follow company policies, procedures, regulatory notices and guidelines, and develop enhancements to existing procedures to ensure compliance to changes in these requirements.
• Regularly keep BCP documents updated and complete regular business continuity management activities including DR testing and call tree exercises.
• Document DR testing results, create a report with analysis and lessons learnt to improve business continuity procedures.
• Carry-out IT Risk assessments with system owners and IT heads related to regulatory guidelines on TRM, Cyber Hygiene, BCM, Outsourcing, DLP/ PDPA, Cloud, etc.
• Ensure that identified risks and gaps from the IT Risk assessment are reviewed, addressed and tracked for the completion of the remediation actions.

Requirements:

• Diploma/ Bachelor’s degree in information Technology/ Computer Science or related fields.
• Minimum 2 years’ experience in IT Governance, IT Risk management, IT Audit areas.
• Strong understanding of MAS TRM, BCM, Outsourcing Guidelines, DLP and PDPA.
• Knowledge of Financial Derivatives and Securities is preferred.
• Preferably ITIL certified or equivalent is a plus.
• Possess excellent written and oral communication skills and able to present ideas to all staff levels including Management.
• Strong interpersonal skills for working with internal and external parties.
• Meticulous in documentation and follow-through on action items.
• Ability to work in a fast-paced environment and be able to deal with changes.
• Ability to handle multiple competing priorities.

Role:Capability and Quality Management Specialist

JD:

Responsibilities
• Evaluate individual staff performance through regular quality audits to ensure all customer interactions meet professional, quality and compliance guidelines
• Conduct regular call sharing with staff to ensure alignment of best practices and high service standards
• Identifying training and development needs through analysing data to identify areas of improvement
• Conduct thematic reviews examining themes across multiple products, services or processes to identify trends, patterns and common issues
• Supporting in the design of training and development programmes based on the needs of the organization and the individual;
• Supporting in evaluation of training and development programmes;

Requirements
• A recognized degree / Graduate
• Knowledge/working experience of Singapore Insurance is preferred
• Good learning attitude, analytical, problem solving and with good time management skills.
• Excellent interpersonal and communication skills with an ability to write well
• Experience in a customer service environment or related position, preferably in a financial industry
• Must be proficient in English language
• Committed, self-disciplined, Customer Service oriented, able to multitask with an eye for details.
• Ability to work independently, and with high level of initiative in a high pressure and tight timeline environment
• Team worker, works well under pressure and self-driven

Job Responsibilities

• This role is responsible for validating security and compliance solutions for enterprise applications and databases in data centers and cloud services in accordance to IT policies.
• This involves providing guidance and hands-on implementation in the design, configuration and troubleshooting support in the areas of logs, patch, vulnerability and configuration management leveraging enterprise platforms and technologies.

Job Requirements

• Shall have experience in at least one security and compliance technology and product such as vulnerability assessment, logs management
• Product certification in one or more of the industry toolset and platform is advantageous
• Familiarity with IT compliance standards such as CIS in a variety of technical environments, including Windows, Linux etc is advantageous
• Experience in IT audit is advantageous.
• Familiarity with IM8 or equivalent ICT policies is advantageous

Job Title: Senior IT QA Specialist

Job Description:

We are seeking an experienced and detail-oriented Senior IT QA Specialist to join our dynamic team. The ideal candidate will have a strong background in quality assurance processes and a proven track record of leading QA initiatives. You will play a crucial role in ensuring the quality and reliability of our software products, collaborating closely with the development team, and contributing to the overall success of our projects.

Responsibilities:

• Ticket Management: Create and manage ClickUp/Jira tickets with clear, concise, and comprehensive descriptions.
• Documentation: Develop and maintain documentation in ClickUp/Confluence.
• Test Case Development: Fluently create, execute, and maintain test cases to ensure thorough testing of software applications.
• Requirement Management: Collaborate with the development team to gather, define, and manage requirements, ensuring alignment with business goals and project timelines.
• Software Installation and Maintenance: Assist the team in installing, configuring, and maintaining software applications and tools.
• IT Helpdesk Support (Plus): Provide IT helpdesk support as needed, addressing technical issues and assisting users.
• Creative Content Creation: Create engaging short introduction video clips for marketing purposes to be posted on social media networks.
• Product Improvement Ideas: Contribute innovative ideas to enhance the product, improving functionality and user experience.
• Automation Testing (Plus): Write and maintain automation test scripts to streamline testing processes.
• Error Analysis: Use tools like inspect element or Postman to determine whether errors originate from the frontend or backend.
• AI Training Using Python (Plus): Train AI models using Python for marketing and customer service to enhance our strategies and customer engagement.
• Blockchain Knowledge (Plus): Familiarity with blockchain technology.

Qualifications:

• Experience: At least 8 years of proven experience in a QA role, with at least 2 years in a senior or lead position.
• Education: At least a Bachelor's degree in Computer Science, Information Technology, or a related field.
• Proficiency in creating and managing ClickUp/Jira tickets.
• Strong ability to write and execute detailed test cases.
• Experience in collaborating with development teams and managing requirements.
• Basic knowledge of software installation and maintenance.
• Ability to provide IT helpdesk support is a plus.
• Creative skills for producing marketing content, particularly video clips.
• Innovative mindset with a passion for contributing ideas to improve products.
• Knowledge of writing automation test scripts is a plus.
• Proficiency with tools like inspect element and Postman for error identification and debugging.
• ClickUp/Confluence: Proficiency in using ClickUp and Confluence for documentation and project management.
• AI Training Using Python: Proven experience in training AI models using Python.
• Blockchain Knowledge (Plus): Familiarity with blockchain technology.

Skills:

• Excellent communication and collaboration skills.
• Strong analytical and problem-solving abilities.
• Detail-oriented with a focus on quality.
• Ability to multitask and manage multiple priorities effectively.
• Technical proficiency with relevant tools and software.
• Leadership skills with experience mentoring and guiding team members.

How to Apply:

If you are passionate about quality assurance and have the skills and experience we are looking for, we encourage you to apply. Please submit your resume and a cover letter detailing your qualifications and experience.

WHO WE ARE:

PALO IT is a global innovation and software development company dedicated to helping organizations craft tech as a force for good. We work with clients to rapidly launch products and services, create new business models, and prepare leadership and culture for the future. We are a community of innovators, designers and technologists across 16 offices and five continents (France, Hong Kong, Singapore, Thailand, Australia, Mexico, Colombia, Spain, Brazil and the United States).

We're committed to helping businesses transform to better our world. We're proud to be a World Economic Forum (WEF) New Champion, and a B Corp-certified company in Singapore, Hong Kong and Mexico, currently working towards certification across all other locations.

YOUR ROLE AND RESPONSIBILITIES:

You will be responsible for the coaching & development of project delivery team’s abilities on:

• Acceptance Criteria Driven Testing
• Test Driven Development
• Behaviour Driven Development / Testing

You will be the key member of a delivery team from inception phase and will be pivotal in defining Acceptance Criteria for User Stories in Project Backlog (Project delivery in Agile – Scrum framework).

You will also define the scope of - Unit, Integration & ETE tests & come up with “Test Pyramid '' structure for the Project delivery & suggest improvements in planning, if needed. You will play a huge role in designing Unit Test & Integration test framework (with test’s) & train delivery team members on the same.

Also, be responsible to deliver ‘End to End’ Tests using flexible framework & design techniques.

Not restricted to:

• Creating test automation scripts using Selenium.
• Maintaining test results and sharing same with Stakeholders.

But also:

• Play a crucial role in execution & managing, Test deliverables.
• Frequent communication with users, vendors, etc

WHO YOU ARE:

• Strong experience in Test Automation, Test Framework Design, Planning & Development.
• Good Experience in managing the Functional and Test Automation activities
• Sound understanding of the Software Development Life Cycle in Agile and Scrum methodologies
• Experience in web technologies (e.g. Java and JavaScript)
• Ability to work independently and take decisions
• Experience in working directly with Technical leads, project managers, and Business Analysts in business and IT organization
• Experience in the execution of tests throughout the lifecycle of development projects
• Excellent communication and interpersonal skills
• Strong change management control, and high problem-solving skills.
• Good to have, knowledge of exploratory testing, session, charter definition, etc.
• An expert in Unit Test, Integration Test techniques & implementation experience
• Familiar with web testing tool like Selenium
• Worked with Open Source testing frameworks & design technique

MORE ABOUT PALO IT:

We’re eager to adapt to change, learn from our experiences and move to meet our planet’s urgent needs. With 2025 as our horizon, we are taking action to meet the following objectives:

• Become a climate net-zero company
• Attain 50% of revenue from projects with a positive impact
• Train 100% of our workforce on impact
• Achieve B Corp certification among all 16 of our offices across the globe
• Continuously measure & improve employee happiness

Our clients (https://www.palo-it.com/en/case-study) are amongst the world's most successful companies. We innovate with both established Fortune 1000s, SMEs and start-ups who aim to make an impact, become global leaders and address the world's most complex challenges.

What We Offer

• Stimulating working environments
• Unique career path
• International mobility
• Internal R&D projects
• Knowledge sharing
• Personalized training

For more on our team culture and benefits, check out our careers page (https://www.palo-it.com/en/career)

PALO IT Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Palo IT SG does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Palo-IT.

Your personal data will be processed for the purposes of managing Palo-IT’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.palo-it.com/en/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Compliance Specialist (Open to Auditors)

· Excellent Work Culture

· Hybrid – One day working from home

· Open to Auditors

· Salary Circa - $60 000 per annum plus bonus.

The Company

The company is a prominent player in the shipping industry with network of offices in international locations. They are now looking to recruit a Compliance Specialist to join their team.

The Position

Reporting to the Compliance Manager, the Compliance Specialist will play a pivotal role in developing, implementing, and updating our policies and procedures. Additionally, they will assess existing procedures to ensure the presence of robust controls. The role will entail maintaining a meticulously organized repository of policies and procedures, fostering a culture of compliance risk awareness within the group, and conducting initial sanctions screenings during vendor onboarding processes. Naturally, oversight and support of the counterparty KYC and sanction screening workflow will be essential responsibilities.

The Person

To excel in this position, candidates should ideally possess a minimum of 2 years of experience, preferably acquired from roles in Compliance, Internal Audit, or External Audit. Strong interpersonal skills, autonomy, and the ability to collaborate effectively with various stakeholders are key attributes we seek in candidates. The company offers good work life balance, an excellent work culture and one day of working from home.

Role Description:

We are seeking an accomplished and dedicated Quality Assurance Specialist to lead the Company’s efforts in maintaining the highest standards of product quality and safety. You will play a crucial role in identifying and reporting defects, as well as implementing effective corrective and preventive measures. The ideal candidate will possess a blend of technical expertise, leadership skills, and industry knowledge to drive excellence across our quality assurance and quality control processes.

Role Responsibilities：

• Monitor and evaluate the quality and accuracy of our products and services
• Develop, implement, and maintain QA & QC procedures to ensure compliance with Singapore Government regulatory standards and company policies
• Identify, document, and track defects and inconsistencies in functionality, content, and customer complaints
• Develop and execute test plans, test cases, and test scripts for quality assurance purposes
• Collaborate with cross-functional teams to ensure that quality standards are met throughout the product development and release process throughout the entire product development
• Analyze microbial, pest control, customer complaint trending for data trending and evaluation of requirement accordance to company specification
• Regularly conduct internal audits to verify compliance with company policies and industry regulations
• Continuously improve quality assurance processes and procedures from time to time accordance to the business requirement and needs
• Provide training and support to Operation team members & cross-functional team regarding quality assurance processes and tools

Requirements：

• Preferably ITE, Diploma or Degree in Food Science or Biomedical Science
• Has at least 1 year of experience in Quality Assurance and Quality Control
• Strong knowledge of quality assurance methodologies, tools, and processes
• Experience in developing and executing test plans, test cases, and test reading scripts
• Familiar with automated testing tools and software development methodologies
• Good analytical and problem-solving skills
• Good attention to detail and ability to prioritize tasks
• Excellent written and verbal communication skills

Responsibilities:

• Conduct thorough inspections to identify pest issues at various sites.
• Prepare work areas for pest control treatments, ensuring safety and compliance with regulations.
• Apply pesticides according to established safety guidelines and treatment plans.
• Utilize and maintain pest management equipment effectively.
• Attend client inquiries, requests, and concerns promptly and professionally.
• Ensure client satisfaction by providing professional services.

Requirements:

• Min Primary Education.
• Service oriented with strong interpersonal skills.
• Ability to work effectively both independently and as part of the team.
• Valid Vector Control Worker Technician License is a plus.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R2094940

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

ADM unlocks the power of nature to enrich the quality of life. We’re a premier global human and animal nutrition company, delivering solutions today with an eye to the future. We’re blazing new trails in health and well-being as our scientists develop groundbreaking products to support healthier living. We’re a cutting-edge innovator leading the way to a new future of plant-based consumer and industrial solutions to replace petroleum-based products. We’re an unmatched agricultural supply chain manager and processor, providing food security by connecting local needs with global capabilities. And we’re a leader in sustainability, scaling across entire value chains to help decarbonize our industry and safeguard our planet. From the seed of the idea to the outcome of the solution, we give customers an edge in solving the nutritional and sustainability challenges of today and tomorrow. Learn more at www.adm.com.

Your Responsibilities

• Interact with employees at all levels and potential business partners in order to obtain information required to conduct effective third-party due diligence reviews. Conduct due diligence reviews on potential business partners and acquisition targets aligned with internal guidelines.
• Evaluate the risk of corruption in business practices to determine priority areas for policies, communication, training and auditing. Advise management regarding the requisite steps to bridge identified gaps.
• Periodically review internal controls, company policies, systems and procedures applicable to the region. Implement remedial actions to mitigate risk of non-compliance with policies and applicable law.
• Develop and manage regional compliance training efforts, including delivery of training for colleagues and business partners.
• Receive information from employees and others about potential violations of law or company policy and ensure that allegations are investigated and concluded promptly and in line with internal investigative guidelines and procedures.
• Any other responsibilities as may be considered necessary to support and advise management regarding ADM’s high standards of ethical business conduct.
• Cooperate with APAC/US/EMEA headquarters Compliance functions where necessary;

Your Profile

• Business or Law degree (LLB or LLM) or equivalent suitable degree.
• 3-5 years of relevant work experience. This may include law firm or legal/compliance department in a multinational company.
• Must be fluent in English, although additional knowledge of South East Asian languages will also be helpful.
• Must be able to travel throughout the country, regionally and internationally, and willing to work non-standard hours due to time zone differences.
• Knowledge of the Microsoft Office Suite.

Core Competencies:

• Project Management – Must be able to manage several projects and ensure completion to agreed deadlines. Must be detail oriented and have the ability to take sound critical
• Communication – Must have strong communication, negotiation and training skills to communicate effectively with colleagues, senior management, business partners, and government regulators.
• Integrity/Values – Must have a strong personal and professional commitment to the values of compliance, ethics and integrity, and must demonstrate same in carrying out daily responsibilities.
• Confidentiality – Must have the ability to work with confidential and sensitive material discreetly.
• Problem Solving – Must have the ability review complex laws and regulations and propose systems for implementing remedial measures into internal control systems. Must be able to break down complex situations into component parts and develop solutions in a logical, systematic way.

#IncludingYou
Diversity, equity, inclusion and belonging are cornerstones of ADM’s efforts to continue innovating, driving growth, and delivering outstanding performance. We are committed to attracting and retaining a diverse workforce and create welcoming, truly inclusive work environments — environments that enable every ADM colleague to feel comfortable on the job, make meaningful contributions to our success, and grow their career. We respect and value the unique backgrounds and experiences that each person can bring to ADM because we know that diversity of perspectives makes us better, together.

As part of the Micro/EM Team, you will be responsible but not limited to the following:

• Performance of testing of EM / product stream samples to meet product release timelines and in accordance with cGMP regulations and Roche/Genentech standards.
• Support manufacturing operations by timely completion of testing and disposition.
• Continuous improvement of processes and technology, in collaboration with ASAT, to drive right first time and efficiencies.
• Qualification and validation of test methods.
• Supporting investigations of microbial contamination in production processes, classified environments, and critical utility systems.
• Ensuring test methods and data are generated in a compliant manner following cGMPs.

Key Responsibilities

Technical and Functional:

• Testing and review of routine and non-routine environmental, raw material, product related samples in accordance to the Standard Operating Procedures (SOP) and Test Methods (TM).
• Perform EM which includes HVAC / BSC / HLFH / VLFH sampling, fingertips monitoring, compressed gases and water / clean steam sampling in accordance to cGMP procedures when required.
• Documentation and review of results in the Laboratory Information Management System (LIMS) and/or documents in accordance with cGMP Procedures.
• Prepare EM reports / trend graph for product lot release and trend data analysis.
• Review routine data and logbooks.
• General lab support including housekeeping, equipment maintenance, document archival, maintaining logbooks and inventory of lab supplies, etc.
• Problem solving of testing related issues as well as troubleshooting of equipment.
• Author and/or update existing SOPs, Forms, OJTs and TMs as needed.
• Initiate discrepancy record, perform discrepancy assessment and identify corrective actions where necessary.
• Train other analysts on methods and/or SOP.
• Responsible for ensuring that all training required to support / perform GMP activities are completed timely.
• Participate in internal / external audits and regulatory inspections.
• Raise work notification, g2g shopping cart for purchase of consumables / reagent / media for Lab use. Follow up on the planned receipt, Delivery orders, invoices when required.
• Understanding of basic microbiological principles (bioburden, LAL, plating and counting techniques, etc) and execution of intermediate techniques (DET, AET).
• Participate in project, validation and process improvement works.
• Perform equipment qualification / maintenance, liaise with external / contract lab / vendor.
• Contribute to the continuous improvement of laboratory procedures and processes to ensure compliance to GMPs.
• Provide forecast for consumables / reagent / media used and facilitate in budgeting and financial planning.
• Perform sample receipt and storage of QC samples.
• Manage the life-cycle process for retain and reserve/reference samples.
• Manage and prepare the shipment of samples to Receiving labs.

Leadership:

• Work co-operatively with the Head of Micro/EM and QC Supervisor to create an environment of strong team spirit, timely and effective communications. Strive towards team’s objectives/goals, takes the initiative and proactively turn ideas into action – to make things happen.
• Engage in proactive measures to promote a positive safety culture while ensuring all applicable Safety, Health and Environment requirements are fulfilled in alignment with corporate policy and local legal requirements.
• Embody PT behaviors, lean principles and methods while fostering a continuous improvement mindset throughout the organization by encouraging experimentation and learning.
• A team player and the willingness to cover other colleagues in continued support of the Micro/EM operations.

Safety, Health & Environment:

• Comply with all RSTO’s Safety, Health & Environmental (SHE) requirements, never put oneself and others at safety & health risks, and report any workplace accidents, near misses and hazards as soon as practicable.
• Observe all RSTO’s site security measures at all times, and report any suspicious characters/objects & damaged security mechanisms to Site Security immediately.

Lean Production System:

• Embody PT Lean Production System (LPS), while demonstrating a continuous improvement mindset and behaviors through the use and application of LPS tools for continuous improvement initiatives.

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Qualifications

• Degree in Microbiology, Biology, Biochemistry or any Life Sciences discipline or equivalent
• 1-3 years of related working experience for degree holders or equivalent holders with combination of education and relative work experience
• Related working experience in a biotech or pharmaceutical operating environment is a plus
• Knowledge / Skills / Competencies:

−Knowledge of cGMP relevant to the pharmaceutical industry

−Knowledge of laboratory safety procedures

−Able to determine when to escalate issue

−Ability to organize and plan effectively

−Good team player

−Demonstrate excellent verbal and written communication skills in English