Total 8 pr executive job vacancies in Quality Assurance / Control category in D26 Upper Thomson, Springleaf

Job Summary

• To promote an effective quality programme includes identifying, coordinating and participating with relevant departments on quality and patient safety training needs, standards development, design and implementation of audit tools and risk management activities:
• Monitor current healthcare trends in quality, patient safety metrics and performance improvement practices;
• Keep abreast of appropriate regulatory agency requirements related to quality assurance and patient safety standards;
• Responsible for service excellence programmes with a synergistic working relationship with clinical quality;
• To initiate continuous service improvements through constant monitoring / surveys, audits and training.

Job Responsibilities

1. Manage the incidences, customer feedback / complaints and provide timely responses and effective preventive measures;
2. Identify and implement service, clinical quality and patient safety improvements to close service gaps. Measure and evaluate data to determine the ultimate impact of the programs and initiatives;
3. Develop / Conduct training programmes to improve service standards and develop a culture of customer centric services;
4. Maintain statistics on Quality Indicators eg Productivity, Episodes & Unique Beneficiary data, Customer Service Survey Data (including incidents, feedback, compliments, complaints). Prepare documents for management reporting as required;
5. Assist to develop, implement and review policies and procedures relating to quality management functions for standardisation and compliance to quality standards;
6. Maintain an inventory of all policies and procedures within the organisation and ensure compliance to ISO 9001 standards;
7. Work with consultants and internal customers to achieve and maintain certification i.e. ISO 9001; Bizsafe, DPTM, etc.
8. Maintain external correspondences including MOH / AIC, ensure all correspondences are tracked.
9. Timely execution / submission of Service Excellence awards and external awards;
10. Any other tasks as assigned by the Manager / CEO.

Job Requirements

• Minimum Diploma in a relevant discipline, preferably Degree in any discipline
• Minimum 3- 5 years experience in quality management, preferably in the Healthcare industry;
• Have a background in quality assurance, quality improvement, patient safety and/or PDPA;
• Experience in Root Cause Analysis, Failure Modes Effects Analysis would be highly advantageous;
• Knowledge of statutory regulations and guidelines pertaining to all aspects of healthcare;

The Job

1. Data Protection Compliance:

• Assist in reviewing, updating, and maintaining data protection policies and procedures.
• Ensure organizational practices comply with data protection regulations (e.g., GDPR, CCPA).

2. Data Inventory and Mapping:

• Help update and maintain records of processing activities (ROPAs).
• Assist in mapping data flows to identify risks and gaps.

3. Data Protection Impact Assessments (DPIAs):

• Support in conducting Data Protection Impact Assessments (DPIAs) for new or existing processes.

4. Training and Awareness:

• Help coordinate data protection training sessions for employees.
• Develop awareness materials on privacy and data security practices.

5. Incident Response:

• Assist in responding to data breaches, including investigation, documentation, and reporting.
• Ensure incidents are escalated to appropriate teams when necessary.

6. Auditing and Monitoring:

• Assist in internal audits and drills to identify data protection compliance gaps.
• Provide administrative support for external audits.

7. General Administrative Tasks:

• Maintain accurate records of all data protection-related activities.
• Prepare reports and presentations as required.

Any other tasks as assigned by ADPO/DPO.

The Person

• Minimum Diploma in a relevant discipline, preferably Degree in any discipline.
• Preferably undergone Fundamentals of PDPA and/or Practitioner Certification in Personal Data Protection.
• Experience in compliance/audits especially data protection compliance.

We are seeking an experienced, dedicated Quality Assurance & Quality Control Executive to join our derma laboratory department in Singapore.

In this position, you will maintain quality standards by approving incoming materials, in-process production, finished products, and recording the results and uphold the safety regulations of our company and supervise the production process to assure that all our products meet GMP quality expectation. Excellent communication and leadership skills are necessary, as well as a keen attention to detail.

What You will Do:

· Perform regular quality assessments on all incoming materials from vendors and outgoing products for delivery.

· Manage and qualify products and material quality to meet compliance and industry standards.

· Recommend improvements to the production process to ensure quality control.

· Document inspection outcomes by completing detailed reports and performance records.

· Resolve quality-related issues in a timely manner.

· Keeping inventory update of materials, documents, and data to meet GMP standards.

- Lay down procedure to implement GMP & GLP norms and ensure compliance.

- Maintain QC records.

· Manage operation needs to prepare for annual GMP audit.

· Approve all finished products by confirming specifications and conducting required tests.

· Return products for re-work if needed and complete documentation to confirm re-work.

· Document and update inspection results by completing reports and logs.

· Keep measurement equipment operating by following operating instructions and calling for repairs.

· Maintain safe work environment by following standards and procedures and complying with legal regulations.

- interpret and implement quality assurance standards and procedures.

- evaluate adequacy of quality assurance standards.

- devise sampling procedures and directions for recording and reporting quality data.

- review the implementation and efficiency of quality and inspection systems.

- plan, conduct and monitor testing and inspection of materials and products to ensure finished product quality.

- document internal audits and other quality assurance activities.

- investigate customer complaints and non-conformance issues.

- All related types of performance testing including stability test etc.

Please note that only shortlisted candidates will be notify.

QA & QC Executive

We are looking for a QA & QC Executive to join our R&Ddepartment. You will gain broad experience and will be able to work in a fun fast-paced environment with a broad scope to develop.

This position will report directly to the Food Technologist.

This position will be instrumental in driving & ensuring excellence in production, QA processes & product innovation.

Responsibilities:

· Assist in production planning and support in R&D projects/ ingredient preparation

· Conduct daily inspections on raw materials, production lines, equipment and facilities

· Coordinate and liaise with external parties

· Ensure product is in accordance to regulation & standard, compliance with legislation & certification

· Conduct shelf-life studies, production process & troubleshooting issues by providing technical solution support

· Implement, monitor and update food safety ISO22000 & quality assurance program in production kitchen

· Perform ad hoc duties assigned by supervisor

Requirements:

· Degree or diploma in food science, food technology or equivalent

· Excellent multitasking skills & able to work under pressure

· Great interpersonal and communication skills

· Knowledge in HACCP, ISO22000 & GMP requirement will be an advantage

Working hour

8am – 5pm, 5 day week including alternate Saturday

Probation 3 months

Starting pay $2600, salary increment up to $200 after probation. Additional salary of up to $200 with relevant industry experience

Position Summary

Responsible for quality assurance and compliance check in software/turnkey system development and to maintain ISO9001 standards, etc. Will work with project teams to develop test methodologies, test plans, test cases and coordinate test activities for the mission-critical safety and security surveillance systems. Incumbent roles and responsibilities also include reviewing, implementing and auditing company-wide policies and processes for all departments to ensure that policies and procedures for all departments in the Company are adequate, up-to-date, complied with, that there are sufficient internal controls and checks and balances in place to minimise and/or manage risks to the organisation.

Main Responsibilities

• Plan and work with Project Managers/Product Managers on the quality processes for the entire project from requirements to installation and maintenance
• Provide QA/QC support, testing and quality audit to projects and functions assigned
• Provide Configuration Management, Release Management support to projects
• Contribute to the implementation of the organisation-wide quality goals
• Ensure compliance to all established, approved written procedures are in compliance with ISO9001 and CMMI Level 3-5
• Plan and conduct internal audits, liaise with external auditors, coordinate beween internal users, senior management and external parties
• Identificatio of and communication with consultants of audit preparation
• Provide administration support services
• Enhance document control system in term of change control and configuration management
• Conduct cross functional internal audit
• Integrate project management and quality management system
• Conduct gap analysis of current iQMS in meeting CMMI level 3 & 5
• Report project status and issues
• Manage and execute project as directed by Supervisor
• Conduct internal Audits ISO9001 and CMMI
• Conduct internal Quality Training
• Maintenance of ISO9001 and all Q&E documents
• Travelling maybe required from time to time

Other – Perform other duties as are requested from time to time

Skills and Experience

· Preferrably at least 1 year of relevant experience

· Candidate must be willing to work under tight project schedule

· Experience in quality management system experience. CMMI experience preferred

· Experience in establishing QMS

· Experience in software and system test using software test and management tools

· Analytical thinking, problem solving, value engineering, project management, team player

· Well-versed in:

• Microsoft Office / Project
• Capability Maturity Model Integration (CMMI)
• ISO 9001
• CMMI
• SDLC methodologies and application
• Oracle Primavera

Minimum Qualifications

· Min. Degree in Engineering, Science, Quality Management, or equivalent

Attributes

· Good technical writing and presentation skills

· Excellent written and verbal communication skills

· Critical thinking and problem-solving skills

· Strong interest and awareness of new technologies

· Proactive with good time-management skills

· Good interpersonal, analytical and communication skills;

· Ability to:

• Multi-task, prioritize activities, work independently and calmly under pressure
• Interact positively, clearly and professionally with peers, customers and vendors
• Anticipate and take proactive actions

The Ideal Candidate

· You possess big picture thinking and a willingness to learn and dive into unfamiliar systems and resolve complex issues both from a business and technical perspective

We are seeking an experienced, dedicated Quality Assurance & Quality Control Executive to join our derma laboratory department in Singapore.

In this position, you will maintain quality standards by approving incoming materials, in-process production, finished products, and recording the results and uphold the safety regulations of our company and supervise the production process to assure that all our products meet GMP quality expectation. Excellent communication and leadership skills are necessary, as well as a keen attention to detail.

What You will Do:

· Perform regular quality assessments on all incoming materials from vendors and outgoing products for delivery.

· Manage and qualify products and material quality to meet compliance and industry standards.

· Recommend improvements to the production process to ensure quality control.

· Document inspection outcomes by completing detailed reports and performance records.

· Resolve quality-related issues in a timely manner.

· Keeping inventory update of materials, documents, and data to meet GMP standards.

- Lay down procedure to implement GMP & GLP norms and ensure compliance.

- Maintain QC records.

· Manage operation needs to prepare for annual GMP audit.

· Approve all finished products by confirming specifications and conducting required tests.

· Return products for re-work if needed and complete documentation to confirm re-work.

· Document and update inspection results by completing reports and logs.

· Keep measurement equipment operating by following operating instructions and calling for repairs.

· Maintain safe work environment by following standards and procedures and complying with legal regulations.

- interpret and implement quality assurance standards and procedures.

- evaluate adequacy of quality assurance standards.

- devise sampling procedures and directions for recording and reporting quality data.

- review the implementation and efficiency of quality and inspection systems.

- plan, conduct and monitor testing and inspection of materials and products to ensure finished product quality.

- document internal audits and other quality assurance activities.

- investigate customer complaints and non-conformance issues.

- All related types of performance testing including stability test etc.

Please note that only shortlisted candidates will be notify.

Job Description & Requirements

Overview:

In this role, you will be the expert in planning, implementing and ensuring compliance with ISO standards at all levels of the company. You will be required to maintain documentation, conduct internal training and audits pertaining to ISO standards adopted by the company. The ideal candidate should have a keen eye for detail, good written and communication skills and adopt a mindset of continuous improvement.

Responsibilities include:

• Assist in implementation of ISO and Halal standards (ISO 9001, ISO 22000)

• Plan and conduct bi-annual internal ISO audits

• Ensuring compliance and preparation for external audits

• Assist in and conduct in-house training of staff (e.g. personal hygiene and food safety, workplace safety, fire drill briefing and new employee onboarding)

• Conduct daily audit on personal hygiene, food quality, food hygiene and employee safety at central kitchen (including vehicles)

• Conduct personal hygiene, food quality, food hygiene and employee safety audit at all outlets (island-wide, transportation provided)

• Assist in product development projects (E.g. packaging materials, raw ingredients, processing equipment and etc.)

• Assist and develop SOPs and checklists for central kitchen and outlet

• Assist in application or renewal of food shop licences and Halal certification

• Any other ad-hoc duties as and when assigned by Management

Minimum qualifications

• Bachelor degree in Food Science, Food Technology, Culinary Science, Quality Assurance or related field

• Excellent command of the English language (written and spoken)

• Basic knowledge in FSMS, HACCP, QMS and Halal Certification

• Preferably 2 years working experience in QA or related field in F&B industry

Requirements

• Good communication and interpersonal skills

• Good team player

• Able to work within deadlines and well-organised

• Positive attitude and eager to learn

• Display strong initiative and able to work independently

• Thrive in a fast-paced environment and able to adapt quickly

Job Summary

• To promote an effective quality programme includes identifying, coordinating and participating with relevant departments on quality and patient safety training needs, standards development, design and implementation of audit tools and risk management activities:
• Monitor current healthcare trends in quality, patient safety metrics and performance improvement practices;
• Keep abreast of appropriate regulatory agency requirements related to quality assurance and patient safety standards;
• Responsible for service excellence programmes with a synergistic working relationship with clinical quality;
• To initiate continuous service improvements through constant monitoring / surveys, audits and training.

Job Responsibilities

1. Manage the incidences, customer feedback / complaints and provide timely responses and effective preventive measures;
2. Identify and implement service, clinical quality and patient safety improvements to close service gaps. Measure and evaluate data to determine the ultimate impact of the programs and initiatives;
3. Develop / Conduct training programmes to improve service standards and develop a culture of customer centric services;
4. Maintain statistics on Quality Indicators eg Productivity, Episodes & Unique Beneficiary data, Customer Service Survey Data (including incidents, feedback, compliments, complaints). Prepare documents for management reporting as required;
5. Assist to develop, implement and review policies and procedures relating to quality management functions for standardisation and compliance to quality standards;
6. Maintain an inventory of all policies and procedures within the organisation and ensure compliance to ISO 9001 standards;
7. Work with consultants and internal customers to achieve and maintain certification i.e. ISO 9001; Bizsafe, DPTM, etc.
8. Maintain external correspondences including MOH / AIC, ensure all correspondences are tracked.
9. Timely execution / submission of Service Excellence awards and external awards;
10. Any other tasks as assigned by the Manager / CEO.

Job Requirements

• Minimum Diploma in a relevant discipline, preferably Degree in any discipline
• Minimum 1 – 3 years experience in customer service, preferably in the Healthcare industry;
• Have a background in quality management and / or service excellence programmes;
• Data protection officer (DPO) experience is highly advantageous;
• Customer service training experience would be advantageous.
• Good communication (oral and written) skills;
• Resourceful and self-directed;
• Team player;
• Leadership qualities;
• Good PC skills especially Word, Excel and Powerpoint;
• Enjoy working and helping people at all levels;
• Ability to work in a fast-paced environment;
• Knowledge of statutory regulations and quidelines pertaining to all aspects of healthcare.

Interested applicants are invited to send in their detailed resumes, stating current and expected salary via APPLY NOW.

Only shortlisted candidates will be notified.