Total 13 procurement specialist job vacancies in Quality Assurance / Control category in EDB - SG SINGAPORE

Salary range: SGD 81k - 114k per annum + RSUs / MYR 85k - 132k per annum + RSUs

This role is located in Singapore / Kuala Lumpur.

A bit about the role:

As a member of the APAC Compliance team, you will work closely with Compliance Officers, Product, Operations and other teams to develop and implement testing and monitoring plans for our diverse region. 

Building trust 

• Manage and perform processes and controls testing - scoping the review, conducting the assessment and collaborating with teams to resolve findings.

• Proactive communication of gaps and risks as well as proposing solutions as to how processes and controls can be strengthened.

• Validate the effectiveness of regulatory controls to build a trusted relationship with key stakeholders. 

Strengthening the regulatory compliance framework

• Support regulatory and financial crime compliance monitoring and testing projects in APAC.

• Proactively monitor compliance health in the markets using data and visualisation tools.

• Design meaningful and timely compliance indicators that enable internal teams and Board of Directors to analyse and assess our compliance health.

As part of the Compliance Assurance team in APAC, you’ll be able to develop and implement compliance testing and monitoring plans for different markets throughout APAC and provide assurance to key stakeholders on our processes/controls by collaborating with other teams. 

This role will give you the opportunity to:

• Develop an in-depth knowledge of Wise’s business and get to know teams across Wise as you work with them to understand the product and regulatory framework. 

• Champion compliance through monitoring and testing by designing and executing a monitoring and testing plan for the region, sharing findings with your tribe and work together to strengthen our compliance program across our Asia/Pacific markets.

• Take on and own new projects that arise in any area of the compliance programme on a project basis. Take a problem-solving approach, whether designing a new process to be implemented or driving an effort for multiple teams to work together to remediate control gaps or process enhancements. 

• Global cross team collaboration projects with focus on delivering impact for our fast growing APAC markets - Australia, Hong Kong, Japan, Malaysia, Singapore, Indonesia, Philippines and New Zealand.

As a member of the Test Management team, you will be part of a dynamic team to provide global test services. The team is responsible for organizing all the test activities needed to bring into production new releases of the Avaloq products and migrate new Avaloq clients into our platform.

Your key tasks

• Responsible for all test activities throughout testing life cycle of Avaloq solutions for key clients and supporting the definition of a test factory.
• Client facing role requiring excellent presentation and communication skills and ability to manage stress levels in demanding project contexts.
• Contributing to lead the project-based test team, providing hands on Test Execution activities, and enabling it to deliver the highest level of quality across our testing services and practices.
• Collaborating in defining and maintaining the Test Policy and Test Plan
• Manage customer relationship with appropriate communication and coordinate testing activities with customer Test Manager
• Work closely with project manager, development teams and other stakeholders to manage risks and issues.
• Provide effort estimations and track the test effort to ensure adequate staffing.
• Monitor and control testing activities against planned budget and quality gates.
• Report progress to management and clients.
• Design, update, and execute functional and business test scenarios and test cases based on functional and non-functional requirements, ensuring their reusability.
• Manage test environments (baseline definition and maintenance, assessment on environment readiness)
• Manage tools for testing, tracking defects, statistics and requirements coverage reporting.
• Document and evaluate the result of the testing, investigate testing deficiencies.
• Contribute to continuous improvement of Test Management processes and procedures.

PRISM+ is the largest Singaporean direct-to-consmer smart home appliances brand. Our mission is to offer cutting-edge products to the masses at affordable prices. We are a rapidly growing, ever-evolving organisation, and we are seeking new teammates to join us on our exciting journey.

We are seeking a dedicated and detail-oriented Total Quality Management (TQM) Specialist to join our team. The TQM Specialist will be responsible for managing and improving quality management systems across the organization. This role focuses on ensuring that all processes meet quality standards and regulations, enhancing customer satisfaction, and driving continuous improvement. 

Responsibilities:

• Coordinate TQM Activities:
• Assist in the planning, execution, and monitoring of TQM initiatives across the organization.
• Support cross-functional teams in implementing quality improvement projects
• Support Continuous Improvement:
• Identify opportunities for process improvements and support their implementation.
• Facilitate Kaizen events and other continuous improvement activities.
• Quality Assurance:
• Ensure compliance with established quality standards and procedures.
• Conduct regular audits and assessments to identify areas for improvement.
• Training and Development:
• Provide training and support to employees on TQM principles and methodologies.
• Develop and maintain training materials and documentation.
• Data Collection and Analysis:
• Collect, analyze, and report on quality data to identify trends and areas for improvement.
• Prepare and present quality reports to management.
• Communication:
• Promote a culture of quality and continuous improvement within the organization.
• Communicate effectively with all levels of the organization to ensure alignment on quality goals.

• Minimum of 0-2 years of experience in quality management or a related field.
• Bachelor’s degree in Quality Management, Engineering, Business Administration, or a related field preferred
• Certification in TQM, Six Sigma, or Lean is preferred.
• Proven track record of managing TQM systems and processes.
• Strong knowledge of TQM principles and methodologies.
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills.
• Ability to work collaboratively with cross-functional teams.
• Proficiency in quality management software and tools.

• Annual outpatient benefit (Includes dental and optical benefits)
• Birthday leave
• Health insurance
• Performance bonus
• Annual increment
• Free flow snacks and Bubble Tea Friday!

• Monthly Salary: Up to $3,700
• Contract Duration: 9 Months
• Shift: 12 Hours Day Shift
• Location: Jurong Island

Responsibilities:

• Conduct and analyze tests on finished products to support batch approval and rejection processes.
• Accurately record test analysis results following QA good documentation practices.
• Perform test analyses on non-routine samples, including retests, customer complaints, or rejections.
• Prepare chemical reagents used in the lab and maintain proper housekeeping (washing glassware, cleaning work areas, and equipment).
• Monitor and record inventory levels of chemicals and glassware, informing the QC Manager for replenishments as needed.
• Coordinate and send samples to external labs for additional testing (e.g., microbial analysis and heavy metals).

Requirements:

• Diploma/Degree in Chemistry with chemistry lab testing internship experience (Entry Level).
• Willingness to work a 12-hour day shift.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1983718

Triton AI Pte Ltd

License no. 21C0661

We’re looking for a Scheme Compliance Technical Specialist to join our team in the Singapore office. This role is a unique opportunity to have an impact on Wise’s mission, grow as a professional, help save millions more people money and work in a disruptive, fast-growing and fun environment.

Your mission:

Wise has already pioneered new ways for people to transfer money across borders and currencies. Our customers can also manage their hard-earned money with the world’s first platform to offer true multi-currency banking and convenient business solutions.

The Spend Ops team is supporting the Product on building: reliable, convenient and eventually free product to spend anywhere in the world.

This role is a unique opportunity to have an impact on Wise’s mission by contributing to building and supporting operationally sustainable cross-border products and help save millions more people money. 

Job Summary

The Scheme Compliance Technical Specialist is responsible for ensuring the Spend Ops team’s technical and operational compliance with Visa and Mastercard scheme requirements. This role involves monitoring compliance, implementing technical solutions to meet scheme standards, conducting audits, and providing guidance on regulatory requirements specific to payment card industry schemes.

Key Responsibilities

• Regulatory Compliance:

  • Ensure compliance with Visa and Mastercard regulations, including Payment Card Industry Data Security Standards (PCI DSS).

  • Maintain up-to-date knowledge of Visa and Mastercard scheme requirements, regulations, and industry best practices.

  • Contribute to the development and implementation of technical compliance policies and procedures.
     

• Technical Implementation:

  • Work with development teams to ensure that systems and applications meet Visa and Mastercard compliance requirements.

  • Contribute to the implementation of technical controls to comply with scheme standards.

  • Perform regular assessments of systems to identify and mitigate compliance risks.
     

• Audits and Assessments:

  • Contribute to internal audits of technical systems to ensure adherence to Visa and Mastercard compliance standards.

  • Prepare for and facilitate external audits and assessments, ensuring all necessary documentation and processes are in place.

  • Identify and address compliance risks and gaps, providing recommendations for remediation.
     

• Training and Communication:

  • Support the development and delivery of training on Visa and Mastercard compliance requirements.

  • Communicate compliance policies, updates, and changes to relevant stakeholders.

  • Provide technical guidance and support to departments and teams on compliance-related issues.
     

• Reporting and Documentation:

  • Maintain comprehensive records of compliance activities, audits, and assessments related to Visa and Mastercard schemes.

  • Prepare detailed reports on compliance status, issues, and actions taken.

  • Ensure accurate and timely submission of compliance reports to Visa, Mastercard, and other relevant regulatory bodies.
     

• Continuous Improvement:

  • Stay informed about changes in Visa and Mastercard scheme requirements and industry standards.

  • Recommend and implement improvements to compliance programs and technical processes.

  • Collaborate with cross-functional teams to integrate compliance considerations into business operations and system designs.

The incumbent will look to manage customer complaint and returns for customers in the Europe and/or Asia region.

Job Description

• Ensure accurate recording of daily customer complaints in SAP, following defined standards and coordinating with geographical coordinators.
• Analyze complaint data to provide concise event descriptions and product details, leading investigations and documentation efforts.
• Maintain effective communication with internal staff and global complaints coordinators throughout the complaint resolution process.
• Follow up on complaints, communicate corrective actions to customers, and manage aged stock, lost business, and product recall returns.
• Conduct statistical analysis of complaints, ensure data accuracy on complaint dashboards, and initiate improvement actions as needed. Identify opportunities for process improvement, engage stakeholders, and participate in audits and training activities.
• Contribute to business improvement initiatives and attend global meetings as necessary to support quality management efforts.
• Complete additional tasks as assigned by the Quality Manager

• Degree in engineering or chemistry (BS Chemical Engineering / Chemistry) or equivalent
• 5 years plus working experience in quality such as handling customer complaint and Quality Assurance.
• Knowledge and understanding of ISO 9001, ISO2000, ExCiPAT or similar quality systems and experience in facing quality audits.
• Good understanding of the principles of customer complaint management practices, and corrective action/ preventive action outcomes

Interested candidates can forward their CVs in MS Word format to [email protected]

• Reg No. R1875181
• Triton AI Pte Ltd
• License no. 21C0661

• Permanent position, Salary up to $6,000 with AWS, Bonus and Flexi Benefits
• Comfortable to travel and work at Jurong Island (Work Hours: 8.30am - 4.45pm)
• Must have knowledge in ISO standard to be able to understand and manage questions/complaints

As the Test and Learn Specialist, you contribute to added customer value, a strong brand and increased sales by supporting the region’s markets with customer selections and target audiences for media, rewards and segmented customer communication. You work towards aligned and cross-functional goals, driving omni sales performance and customer-centricity in all parts of your work. As a Test and Learn Specialist, you design, perform and analyze A/B and multivariate tests across media channels to generate actionable recommendations.

You have a strong commercial focus, with proven ability to drive results and work towards goals. You are data-driven and have a strong interest in customer behaviour and sales drivers. Your role translates marketing and sales opportunities to customer target segments and design a test set-up, understanding the applied statistics to drive business growth.

Key responsibilities

• You  support the sales markets in the region to make the right customer selections and target audiences for the activity based on globally available segment structures in tools like Adobe and SAS (e-mail, push, rewards, on-site, and eventually targeting other media channels).
• Setting up the right test approach for hypothesis from the Strategy & Planning and commercial teams, following up and presenting findings and recommendations of the tests on a short- and long-term basis.
• Recommend customer-centric commercial actions using the existing CRM customer segment structure to identify locally relevant audiences where there is a potential for activities to increase customer engagement, sales or profitability.
• Build and drive the test and learn agenda in the region, utilizing existing media toolbox (MMM, Attribution Models) and upskilling regional teams on the importance of testing, and how to interpret test results.
• You are the point-of-contact on targeting and testing between regional organizations and global functions, actively learning and cooperating with global teams to increase customer relevance and media effectiveness.

Today, Lonza is a global leader in life sciences operating across three continents. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that’s the kind of work we want to be part of.

Did you know that we are the 1st biologics contract manufacturer in Singapore? We offer you exposure to upcoming biotech and established pharmaceutical companies and to the manufacturing technology needed to produce mammalian treatments and cell therapies of tomorrow. Our global manufacturing network is recognized for its reliable, high-quality services, regulatory track record, global footprint, innovative technology platforms and extensive experience – we, in Singapore are proud to be part of this global network.

The QA Specialist will support day-to-day Quality Assurance activities in accordance with approved SOPs / Policies for a multi-product, GxP contract manufacturing facility in one of 6 areas: Quality Systems, QA Engineering, External QA, QA Excellence (Transformation and Technical Compliance), Quality Operations or Audit Management.

Key responsibilities:

• Support day-to-day Quality Assurance activities in accordance with approved SOPs / Policies for a multi-product, GxP contract manufacturing facility.

• Display a good level of problem-solving ability by analyzing and interpreting data and puts forward new ideas based on scientific knowledge or field experience.

• Detect non-compliance with cGMP and GDP requirements and provide guidance on GDP corrections.

• Take on role of QA Specialist in Quality Operations.

• In depth awareness of entire process, identifying operational factors which influence the process.

• Review and approve change controls.

• Review and approve Master Batch Records (MBR), SOPs, protocols, reports or records.

• Support changeover activities.

• Support Annual Product Quality Review activities.

• Can trouble-shoot and able to weigh up all information and consideration in order to choose the optimum path to be taken.

• Demonstrate ability to lead a small project and manage the deliverables effectively.

• Develop good working relationships with internal & external customers.

• Able to participate actively or lead in investigations, change controls, CAPA plans and closure of discrepancy reports.

• Develop skills as an internal GxP auditor, as required.

• Provide support in regulatory inspections and customer audits as required.

• Plan for future activities and coordinate with other departments to complete this.

• Develop skills to be Qualified Trainer in area of expertise.

• Any other tasks as and when assigned by supervisor.

Key requirements:

• Bachelor's degree with exposure in the Biopharmaceutical industry.

• Relevant experience from the Biopharma or any related environment.

• Hands-on experience coordinating & interacting with internal departments on manufacturing activities.

• Knowledge and experience of the practical and theoretical requirement of quality management system in a GMP facility.

• Meticulous and Systematic.

• Team player, with strong focus on safety, quality and timelines.

Every day, Lonza’s products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically.

People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference.

We provide company transport, both ways, at multiple pick up points.

[What you will be working on]

As an intern, you will be required to:

• Conduct on-site visits and document reviews to assess an incentive recipient’s compliance with incentives conditions.
• Prepare review reports documenting the assessment and findings. The intern is required to have strong attention to detail and good analytical skills to conduct thorough and accurate compliance assessments.
• Engage with key stakeholders, including the organization being reviewed, EDB account managers, and policy divisions.  The intern is required to have good communication and interpersonal skills to engage the stakeholders effectively.
• Manage multiple projects, demonstrate good problem-solving skills, and a results-oriented approach to deliver quality outcomes.
• Ensuring service delivery in accordance with pre-defined service level agreements, from planning, fieldwork and reporting.

During your internship, you can expect to gain the following skills and experiences:

• Exposure to how EDB collaborates with Singapore-based companies to achieve common goals.
• Valuable experience in assessing and addressing organizational compliance and insights into incentive compliance assessments in public agencies such as the EDB.
• Opportunity to apply and strengthen audit skills, including financial record review, interviews with key personnel, and asset verification.
• Development of cross-functional partnership, interpersonal, and project management skills, essential for effective collaboration with diverse stakeholders.
• Foster essential professional skills, including risk management and analytical skills, crucial for conducting thorough and accurate compliance assessments.

[What we are looking for]

• Undergraduate in the penultimate year pursuing a degree in Business Accounting or a related field.
• Proficiency in English, both written and verbal, is essential.
• Availability for a 6-month internship from July/August 2024 onwards
• Singaporean/PR

[What you will be working on]

As our Intern, you will be required to/your deliverables are:

• Process payments to suppliers and reimbursement to staff involved in overseas operations.

• Monitoring accounts receivables, fixed assets, and bank accounts at overseas centres.

• Review, assess and provide recommendations for the assigned area within the overseas operations system and business process review project. For example, an Intern may be assigned to review the current process from procurement to payment for EDB overseas leases that fall under FRS116.

Learning outcomes and other experiences available to the intern as part of the internship:

• Gain insights into overseas operations procurement and finance management

• Gain familiarity with SAP Concur and Workday

• Gain experience with system and workflow re-design project and project management skills.

[What we are looking for]

Requirements

• Singaporean/Singaporean PR

• Polytechnic students available for a full-time internship from March – June/July 2024

• Basic accounting knowledge

[What you will be working on]

• Processing payments for the Board’s expenses, including payment to suppliers, grant recipients and scholars and maintenance of supplier and customer records in financial system; 

• Processing reimbursement to staff for overseas trips and other claims; 

• Processing overseas centres’ expenses to suppliers;

• Monitoring of accounts receivables, fixed assets and bank account at overseas centres;

• Assessment and accounting for leases in accordance with FRS116

• Supporting various statutory returns, budget exercise, management reports and ad-hoc projects;

• Supporting financial systems enhancements and troubleshooting.

• Analysis of bank transactions and complete monthly bank reconciliation;

• Tasks will be assigned in accordance to the candidate’s experience and suitability.

[What we are looking for]

To meet the challenges of this role, you must be a Singaporean with the following attributes:

• Basic book keeping knowledge;

• Meticulous and patient;

• Able to perform under time pressure;

• Good interpersonal skills;

• Proficiency in Microsoft applications and SAP/SAP Concur/Workday preferred.

Applicants may expect to receive an application outcome within 8 weeks of application date.

The Senior QA Specialist will lead and support day-to-day Quality Assurance activities in accordance with approved SOPs / Policies for multi-product s and also provides QA support for Audit Management.

Responsibilities:

• Monitor day-to-day Quality Assurance activities in accordance with approved SOPs / Policies for a large scale, multi-product, and GMP biotech contract manufacturing facility.

• Highly motivated individual and have superior skills in all areas relevant to the job.

• Member of cross-functional site team(s) on projects/ issues.

• Lead in complex deviation investigations, change controls, CAPA proposals and closure of discrepancy reports.

• Superior ability to troubleshoot.

• A competent Reviewer and Approver of SOPs, protocols, reports or records.

• Able to coordinate between departments for multiple parallel activities.

• Understanding of advanced topics pertaining to cGMP.

• Participate in Customer / Agency Audits and Inspections as required.

• Identify process pathways and work to develop improvements in strategy.

• Help/Transfer and quickly assimilate to leadership role in other process areas.

• Assume Supervisory responsibility in absence of supervisor

• Understands and articulates company business strategy. Maintains a broad view of the

  business, recognize changes and trends in the appropriate area in which the individual

  operates.

• Any other tasks as and when assigned by supervisor.

Requirements:

• Engineering/Science Degree or higher from recognized institution with 5 to 10 years’ experience in Validation / Quality unit in the Biopharmaceutical industry

• Familiar with Regulatory requirements and local Codes & Standards (e.g., FDA, EMEA, and ICHQ7).

• Good knowledge and experience of the practical and theoretical requirement of quality management system in GMP facility 

• Good interpersonal skills

• Effective Communicator (oral and written)

• Exhibit good quality decision making traits

• Meticulous, Systematic and Analytical Mind

• Team player who can operate independently, with strong focus on safety, quality and timelines.