Compliance Processing Officer

• Working Days: 5 Days [Monday - Friday]
• Working Hours: 8.30am - 5.30pm
• Salary: $2600 - $3000 + AWS + VB
• Location: Near Clarke Quay MRT

Requirements:

• Diploma in Food Science & Technology, Chemistry and other science-related fields
• Preferably 1 year working experience
• Able to travel locally.

Summary:

This role is supporting the company’s compliance program and services, including Halal Conversion and Management, Training, and Inspection/Audits. These positions require a combination of independent project work, compliance monitoring, and client-facing activities. Responsibilities include performing periodic audits, investigations, and hands-on service delivery, while also contributing to service development through a mix of on-the-job learning and formal training.

Responsibilities:

• Prepare detailed audit and investigation reports that highlight areas of non-compliance and associated risks.
• Document all compliance activities using designated checklists and databases according to company policies and workflows.
• Conduct timely follow-ups with clients, close audits efficiently, and ensure findings are resolved.
• Perform compliance audits and monitor various Halal operations.
• Maintain and organize both electronic and hard copy files and records.
• Prepare and process documents for submission to relevant authorities, ensuring timeliness.
• Continuously engage and communicate with clients and authorities as necessary for applications.
• Monitor audit activity schedules and provide thorough follow-up, including reviews of client corrective actions.
• Provide administrative support and contribute to project committees.
• Communicate proactively with clients via phone, email, and face-to-face meetings to gather feedback and information.
• Undertake any other assignments and tasks as required.
• Any other assignments and tasks given

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Responsibilities:

The person will conduct agency reviews and trend analysis to identify potential gaps and areas for
improvement, and implement enhanced framework for the distribution reps so that they can conduct proper sales advisory processes for their policyholders and provide them with quality advice and suitable recommendations.

• Provide support for day-to-day operations by assisting in the team’s functions
• Conduct training for representatives on the sales advisory process and point-of-sales system
• Assist in monitoring competency standards required of supervisors and representatives to
  ensure alignment with regulatory and industry guidelines
• Ensure timely reviews and follow up with representatives on cases triggered by Company
  approved monitoring system, and information via other sources reported to the department
• Assist in developing and implementing communication plans on competency standards
• Engage and coach representatives and supervisors in areas of sales activity, quality of sales / sales management, and training needs as and when required
• Perform trend analysis to detect potential sales advisory and market conduct risks
• Address all queries and concerns from various internal and external stakeholders
• Assist in the execution of special projects / initiatives
• Updating of SOPs and internal guidelines when required
• Perform other work as required to meet business needs
• Takes accountability in considering business and regulatory compliance risks and takes
  appropriate steps to mitigate the risks.
• Maintains awareness of industry trends on regulatory compliance, emerging threats and
  technologies in order to understand the risk and better safeguard the company.
• Highlights any potential concerns /risks and proactively shares best risk management practices.

Requirements:

• Degree holder in any discipline
• 1-3 years of compliance / investigation / sales experience in Financial Services or Insurance Industry would be an added advantage
• CMFAS qualification (M5, M9, M9A and HI) would be an added advantage
• Proficient in MS Office (Word, Excel and PowerPoint)
• Meticulous, systematic, able to work well independently and as a team in a fast-paced environment
• Strong analytical and problem-solving skills
• High level of integrity and accountability of work
• Take initiative to improve current state of work and adaptable to embrace new changes

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Responsibilities:

You will conduct agency reviews and trend analysis to identify potential gaps and areas for improvement, and implement enhanced framework for the distribution reps so that they can conduct proper sales advisory processes for their policyholders and provide them with quality advice and suitable recommendations.

• Provide support for day-to-day operations by assisting in the team’s functions
• Train new and existing Sales Representatives on the use of Fact Finder and Sales system
• Assist in reviewing the quality of Fact Finder and Recommendations, and ensure that their fact finder document are in compliance with company standards
• Assist in monitoring competency standards required of supervisors and representatives to ensure alignment with regulatory and industry guidelines
• Assist in developing and implementing communication plans on competency standards
• Engage and coach supervisors of Sales Representatives in areas of sales activity, quality of sales/ sales management, and training needs as and when required
• Assist in the execution of special projects / initiatives
• Assist in conducting audit for regulatory compliance requirements, including but not limited to, compliance of Life Insurance Association Members’ Undertaking (LIA MU) requirements by
  leaders, mystery shopping results, categorization of Balance Scorecard (BSC) grading, as well as appeals
• Preparing regular reports
• Liaison with IT / Group Risk Management / Distribution Regulatory and Compliance (DRC) on any data extraction / investigation and reporting
• Updating of SOPs and internal guidelines when required
• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.
• Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.
• Highlights any potential concerns /risks and proactively shares best risk management practices.

Requirements:

• Degree holder and above in related discipline (Banking/ Business/ Finances/ Accounting) preferred
• 1 - 3 years of compliance / audit experience in Financial Services or insurance Industry would be an added advantage
• Proficient in MS Office (Excel, Word, Outlook and PowerPoint)
• Strong interpersonal, customer service and communication skills
• Meticulous, professional, able to work well independently and as a team
• High level of integrity, takes accountability of work and good attitude over teamwork.
• Takes initiative to improve current state of things and adaptable to embrace new changes.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

As the leading European Union bank, and one of the world’s largest financial institutions with an uninterrupted presence in the region since 1860, BNP Paribas offers a wide range of financial services for corporate, institutional and private investors spanning corporate and institutional banking, wealth management, asset management and insurance.

We passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued and encourage applicants of all backgrounds, including diversity of origin, age, gender, sexual orientation, gender identity, religion applicants who may be living with a disability. We have a number of internal employee networks in place to empower our staff to act and challenge the status quo.

• BNP Paribas PRIDE is highly active in favour of the LGBTQIA+ community
• BNP Paribas MixCity which fosters better representation of women at all levels of the organization
• Ability, the mutual aid network for employees with a disability or a disabling or chronic illness
• BNP Paribas CulturAll which celebrates diverse backgrounds

BNP is committed to financing a carbon-neutral economy by 2050. The Group is a founding member of the Net-Zero Banking Alliance and has set up its own Low Carbon Transition Group to support its clients through their energy transitions.

https://careers.apac.bnpparibas/

More information
BNP Paribas - Diversity & Inclusion Journey
BNP Paribas - The Bank Of Green Changes

Award Obtained
BNPP has won Top employer Europe award in a 10th consecutive year

Position Purpose

Within the Asia Pacific CIB IT & Operations organization, the Regional OPC (Operational Permanent Control) team for Corporate Banking Operations is under the management of the Head of Conduct & Controls and works in close relationship with the Operations teams.

Regional Corporate Banking OPC team is looking to recruit a Senior Permanent Control Coordinator. His/her main responsibilities is to implement the operational risk management framework and monitor the operational risk related to Corporate Banking Operations across all 12 Territories in APAC. Hence, he/she will analyse control results (Ops, OPC, LoD2, LoD3) and incidents to identify main operational risks and follow the associated mitigation/remediation actions (including recommendations).

Responsibilities

The Permanent Control Coordinator ensures the following missions under the supervision of the Regional Head of Operations & Permanent Control (OPC) for Corporate Banking and in close relationship with Operations teams.

Implementation of Operational Risk Management

• Coordinate and perform the Risk and Control Self-Assessment with Operations Managers and Senior Management
• Define and execute the control testing, present the controls result to Senior Management and ensure the implementation of remediation actions
• Provide support with the harmonization of the execution of C5 controls across all 12 Territories in APAC
• Support the Operation teams in the implementation and deployment of C1-C4 controls
• Follow up and review findings and recommendations issued by internal auditors, regulators, and external auditors
• Ensure operational risk incidents are properly collected, coordinate the root cause analysis and contribute to the definition of remedial actions
• Perform Deep Dive analysis/ thematic review on specific processes based on identified risk areas
• Monitor regulations and internal policy changes to ensure implementation by Operations Team.

Operational Risk Governance

• Organize and contribute to Team meetings and APAC CBO PCC to ensure proper escalation of operational risk issues.
• Coordinate and prepare the contribution to various committees (e.g.: APAC Operational Risk Management Framework, APAC Internal Control Committees, APAC CCCO, TBA ITO Committee, ..)
• Support Territory OPCs in performing the respective mandates and consolidate the results for management reporting.
• Assist the team manager in transversal tasks like deep dives, trainings, dashboards productions and be pro-active in suggesting improvements in the team’s daily work

Qualifications

Essential Technical Knowledge/Skills:

• Corporate Banking experience, ideally in Payment & Cash / Trade Operations
• Knowledge of BNPP Corporate Banking Operation set-up used in APAC (e.g.: products, internal systems, ..)
• Knowledge of Bank’s Internal Control systems: ORUS and RISK360

Qualifications and Experience:

• Degree or Equivalent (> 4 years)
• Minimum 8 years of experience in Internal Control, Operational Risk, Internal or External Audit function

Other Value-Added Competencies:

• Attention to detail
• Ability to manage several initiatives/projects and keep these on-track simultaneously
• Ability to effectively manage your own time and the priorities
• Interpersonal skills, ability to consolidate action plans and report progress status
• Pragmatic, ‘Can do’ attitude & Proactive approach with a strong ability to work on own initiative
• Capable of adapting to a new environment and to work under pressure towards tight deadlines
• Excellent oral and written communication
• Good interpersonal skills
• Big picture awareness

Responsibilities:

Document Retention:

• Support the team in maintaining the records retention program to comply with business needs and regulations.
• Monitor key performance indicators for the records retention program.
• Upload and organize shipping documents into NetSuite according to company policy.

Track and Trace:

• Track inbound shipments daily to meet delivery deadlines.
• Prevent warehouse overflow by coordinating with Logistics Service Providers.
• Manage deliveries to prevent overflow issues at the Distribution Facility.

Support Shipping and Export Operations Compliance:

• Assist Outbound Operations in ensuring cargo readiness and coordinating with Forwarders.
• Review shipping documents for compliance with shipping practices and regulations.
• Perform other duties as needed.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22111375 Chua Jie Lin

Responsibilities:

• Run weekly reports using Quality Management Platform.
• Ensure Quality Action Plans are completed by account leaders for business interruptions.
• Baseline service KPI thresholds for accounts and verify goal lines are accurate.
• Create monthly compliance reports and follow up with account leaders on open items.
• Maintain project trackers and deliverables for QA activities.
• Coordinate account training calls for process updates and rollouts.
• Maintain internal contact lists of verticals and accounts for timely QA follow ups.
• Attend quality related account calls as a QA representative and bring back action items to the QA team.
• Help maintain internal Document Management System and Process Document Landing Page.
• Act as QA point of contact for account leaders.
• Other duties as assigned.

Qualifications:

• Degree in Quality Engineering or related field
• 10 years similar experience
• Strong communication skills (verbally and written)
• Process orientated thinker
• Organized with the ability to manage multiple deadlines
• Work cross functionally with internal departments
• Confidence in offering improvement suggestions to QA team

6 months contract
Location: 1 day @ Suntec Office / 4 days WFH once independent.
Office hours

• Supporting in records retention program to support compliance with standards, guidelines, and Singapore regulatory agencies (Singapore Customs requirements.
• Monitors and analyses key performance indicators for the records retention program ensure alignment with records retention policy.
• Uploads Customs Permit, Airway bills/air consignment note, delivery order and copy of commercial invoice accompanying the goods into NetSuite for retention.
• Perform check in NS and ensure all shipping documents (for Export and domestics shipment) are file according to company document retention policy.
• Perform daily tracking of all inbound shipments to meet OTD and provide day to day inbound visibility summary (track and trace) to Jabil planners.
• Avoid overflow, Checking and validating all inbound shipments volume
  To eliminate warehouse overflow issue
• Support Outbound to work with Shipping for cargo readiness and coordinate with our Forwarders to secure flights to meet OTD.
• Review day to day shipping documents and ensure that all trade docs, CI (Commercial Invoices), PL (Packing Lists) and AWB (Airway Bills) in connection with the orders are in place and compliant with shipping practices. Line item missing in commercial invoice Currency, etc.)
• Perform other ad hoc duties when required

Requirements:
1. 3-5 years’ experience in logistics operations and Trade Compliance industry.
2. Excellence time management and dairy organisation skills
3. Experience In Trade compliance and international Shipping requirements.
4. Ability to multitask, excellent attention to detail and work as per the priorities.
5. Proficient in MS Office applications. (example:Excel)

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. Reg No: R23117785 (Lok Ding Hann)

Our client, an international firm is looking for a compliance surveillance individual. You will be part of the surveillance team, looking at market, trades or sales transactions. In a team of 4, you will be under the guidance of a very experienced mentor, and will be exposed to an international sales floor.

Responsibilities:

• Conduct transaction and communications surveillance to detect potential market abuse.
• Ensure surveillance activities adhere to agreed procedures and frameworks, following escalation processes and timely issue resolution.
• Review and distribute relevant management information.
• Continuously improve parameters calibration for surveillance processes.
• Manage and contribute to Trade and Communication Surveillance projects.
• Provide mentorship to junior team members.
• Assist with audit queries and ad hoc regulatory requests.
• Collaborate with Compliance staff across Mizuho's network, Front Office, Operations, Product Control, and Market Risk for timely investigations.

Skills and Qualifications:

• Minimum 8 years of Compliance experience, with 3-5 years focused on trade and communication surveillance.
• Knowledge of local and global regulatory requirements and industry standards related to market abuse surveillance.
• Strong product knowledge across asset classes, preferably with experience in Fixed Income and FX products.
• Proficiency in PC/Excel skills and familiarity with trade/communication surveillance tools (e.g., Trading Hub, SMARTS, BBG Vault).
• Fluency in English; understanding of Cantonese preferred for trade call surveillance.
• Proactive with the ability to work independently.
• Excellent verbal and written communication skills.
• Strong analytical and problem-solving abilities.
• Effective project management skills.

Note: This position requires understanding Cantonese for trade call surveillance, but speaking Cantonese is not necessary.