Total 35 job vacancies by H&M Group

A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance, and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build a positive working environment.

Key Responsibilities

• Provide great customer experience.
• Fold, hang, display, and merchandise garments to maximize selling opportunities.
• Actively process, stock and replenish garments on the sales floor and in the stock room.
• Open, unpack, and label merchandise with security tags.
• Support customer purchases and returns in the register.
   

A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance, and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build positive working environment.

Key Responsibilities

• Provide great customer experience.
• Fold, hang, display and merchandise garments to maximise selling opportunities.
• Actively process, stock and replenish garments on the sales floor and in the stock room.
• Open, unpack and label merchandise with security tags.
• Support customer purchases and returns in the register.

A Sales Advisor, you’ll always put customers first, offer assistance, and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build positive working environment.

Key Responsibilities

• Provide great customer experience.
• Fold, hang, display and merchandise garments to maximise selling opportunities.
• Actively process, stock and replenish garments on the sales floor and in the stock room.
• Open, unpack and label merchandise with security tags.
• Support customer purchases and returns in the register.
   

As the Digital Marketing Manager, you lead the growth and development digital marketing vision and strategy to secure COS Online growth and amplify our digital presence in SEA + HKTW. In this role, you create an alignment between commercial and inspirational brand experiences at every digital touch point, driving results to optimise sales, consumer engagement, brand awareness, acquisition and retention

What you will do:

• Lead the development of the in-market Digital Marketing plans aligned with Regional and Global strategy covering key and new online markets.
• Responsible for driving and converting traffic to cosstores.com and Marketplace – Zalora in SEA + HK TW
• Drive customer acquisition and retention programme across all channels in alignment with the brand​
• Collaborate within the Regional Digital Marketing Team, creating an efficient—and informative--workflow towards the set long--and short--term goals and overall KPIs, with a focus on traffic, conversion and revenue​
• Work with External Agencies, e-Commerce Enabler and Global Site team to improve and evolve measurement, tracking, and data​
• Co-create with key central stakeholders and departments to ensure strategic ambitions are met and relevant company goals are factored into digital marketing
• Analyse results weekly, monthly, quarterly and annually, following up and taking actions according to the business needs to drive the channels
• Comprehensive knowledge across all digital marketing channels including email, PPC, SEO, Programmatic Advertising, Affiliates and Social​

A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance, and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build positive working environment.​

​

Key Responsibilities​

• Provide great customer experience.​

• Fold, hang, display and merchandise garments to maximise selling opportunities.​

• Actively process, stock and replenish garments on the sales floor and in the stock room.​

• Open, unpack and label merchandise with security tags.​

• Support customer purchases and returns in the register.

A Sales Advisor, you’ll always put customers first, offer assistance, and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build positive working environment.

Key Responsibilities

• Provide great customer experience.
• Fold, hang, display and merchandise garments to maximise selling opportunities.
• Actively process, stock and replenish garments on the sales floor and in the stock room.
• Open, unpack and label merchandise with security tags.
• Support customer purchases and returns in the register.
   

A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance, and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build a positive working environment.

Key Responsibilities

• Provide great customer experience.
• Fold, hang, display, and merchandise garments to maximize selling opportunities.
• Actively process, stock and replenish garments on the sales floor and in the stock room.
• Open, unpack, and label merchandise with security tags.
• Support customer purchases and returns in the register.
   

As Merchandising Lead Retail (Kidswear) - Japan & Korea Market, you will drive execution of the commercial agenda and merchandising strategy together with Merchandise Managers to exceed financial targets. You have a deep interest in the customer and consumer and use customer centric approach in everything you do. You use your retail knowledge and understand synergies between channels, and interest in product, strong analytical ability, and commercial skills, enabling you to constantly improve customer shopping experience in market.

You are customer and sales-driven professional with a strong commercial awareness and salesmanship. You have a strategic mindset with an analytical back-bone. You thrive working in a fast pace, in and agile environment, executing the regional commercial agenda for your markets. You love working with the product and to execute your concept plan in line with the regional directions. You are a strong team-player and foster collaboration across channels, roles and functions and inspires stakeholders to buy in to the product plans to enhance engagement and execution level.

Key responsibilities

• Implement and execute regional merchandising strategy and commercial priorities with close alignment to regional assortment direction.
• Optimize local selling peaks driven by optimizing product exposure strategy to calendar, customer shopping behavior and commercial plan; be responsible for all information including but not limited to kick off, sale packs, BF-information, etc.
• Drive in and post season inventory management by picking full price, discount and sale activities in line with regional merch direction, as well as executing stock management, sale, EOP and commercial reduction.
• Follow up on stock and resolve issues together with inventory optimization team; execute regional strategy for commercial impact on key product categories based on in season performance.
• Know your market retail situation and customer profile, providing commercial team with constant and structured sales follow up for the channel, as well as commercial initiatives in store (visit the site in all touchpoints several times a week) to confirm or adjust actions needed.

Job Description

A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance, and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build a positive working environment.

Key Responsibilities

Provide great customer experience.
Fold, hang, display, and merchandise garments to maximize selling opportunities.
Actively process, stock and replenish garments on the sales floor and in the stock room.
Open, unpack, and label merchandise with security tags.
Support customer purchases and returns in the register.

A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance, and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build a positive working environment.

Key Responsibilities

• Provide great customer experience.
• Fold, hang, display, and merchandise garments to maximize selling opportunities.
• Actively process, stock and replenish garments on the sales floor and in the stock room.
• Open, unpack, and label merchandise with security tags.
• Support customer purchases and returns in the register.

A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance, and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build a positive working environment.

Key Responsibilities

• Provide great customer experience.
• Fold, hang, display, and merchandise garments to maximize selling opportunities.
• Actively process, stock and replenish garments on the sales floor and in the stock room.
• Open, unpack, and label merchandise with security tags.
• Support customer purchases and returns in the register.
   

At & Other Stories we emphasis the customer contact and in offering a personal and highly qualitative service in the store. Being part of our store team makes you the first person our customers meet and an important ambassador for & Other Stories. Your styling know-how brings something special to our store along with a fashion expertise that keeps you up to date with the mood of our ever-changing industry. Our customers find new inspiration from your personal style and can always rely on your ability to give styling guidance from the heart. Sales Advisor is one of our most important positions, and a great way to start your career with us. Many of our managers started on the sales floor, where it’s all about excellent customer service as we speak from the heart and have a personable way that makes everyone feel welcome. Our service, stories, ideas, products and images are meant to inspire and empower customers to create their personal style, or story.

Your responsibilities:

The job of an &Other Stories Sales Advisor comes with a range of responsibilities –and lots of rewards. Your to-do list includes:

• Providing excellent customer service to maximise sales on the sales floor, in the fitting rooms and at the cash desk.
• Awareness of the stores goals and sales figures as well as being familiar with applicable procedures and guidelines
• Actively working with garments – ensuring our high standards are always maintained.
• Knowledge about garments/fabrics and garment care
• Processing our customer transactions at the cash desk.
• Receiving and processing our deliveries.
• Helping to prepare our season sales and regular seasonal campaign’s.
• Following our store routines, policies and guidelines to assist in loss prevention and safety in the store.
• Working well in the team and actively supporting your colleagues

As Merchandise Manager – Lifestyle, you will spearhead the implementation of our merchandising strategy for your concept across various channels, including online, in-store, and emerging platforms within Region EAS. Leading a dynamic team of merchandising leads, collaborating closely with cross-functional teams such as digital, commercial and visual as well as global counterparts in business units and assortment office, you enhance customer satisfaction, optimize inventory, and achieve substantial revenue growth.​

You are customer centric and sales-driven professional with a strong commercial awareness and salesmanship back-bone. Thriving in a fast pace and agile environment, you love working with the product and to set a plan of how to optimize the supply and demand in line with the global assortment and merchandising strategy. You are leader that strives to strengthen team and foster collaboration across channels, roles and functions, empowering strong collaboration and alignment between channels & teams to become more customer focused.​

Key responsibilities​

• Being a regional expert of your concept, you understand current and future customer demand as well as is the expert on your market, staying up to date with competitive landscape in terms of product, fashion, quality, price and activation.​
• You analyze product data and provide key actionable conclusions to the regional organization, as well as visit physical store and digital platforms regularly to identify potential and follow up on commercial strategy implementation.​
• Driving your concept, securing and optimizing commercial product offer, you maximalize short and long-term profitable growth for your concept in the region by optimizing global assortment strategy, influence price, quantities, income periods, assortment width and managing regional product lifecycle with the assortment team.​
• You optimize net selling by establishing clear commercial priorities per channel, but identifying and acting on the sales opportunities / threats, as well as influencing and executing global product strategy from business units and global merchandising.​
• Set stock freshness targets, strategy for commercial impact, size availability and product activation strategy in and post season; reacting with in and post season inventory management and omni key product categories based on in-season performance.

At & Other Stories we emphasis the customer contact and in offering a personal and highly qualitative service in the store. Being part of our store team makes you the first person our customers meet and an important ambassador for & Other Stories. Your styling know-how brings something special to our store along with a fashion expertise that keeps you up to date with the mood of our ever-changing industry. Our customers find new inspiration from your personal style and can always rely on your ability to give styling guidance from the heart. Sales Advisor is one of our most important positions, and a great way to start your career with us. Many of our managers started on the sales floor, where it’s all about excellent customer service as we speak from the heart and have a personable way that makes everyone feel welcome. Our service, stories, ideas, products and images are meant to inspire and empower customers to create their personal style, or story.

Your responsibilities:

The job of an &Other Stories Sales Advisor comes with a range of responsibilities –and lots of rewards. Your to-do list includes:

• Providing excellent customer service to maximise sales on the sales floor, in the fitting rooms and at the cash desk.
• Awareness of the stores goals and sales figures as well as being familiar with applicable procedures and guidelines
• Actively working with garments – ensuring our high standards are always maintained.
• Knowledge about garments/fabrics and garment care
• Processing our customer transactions at the cash desk.
• Receiving and processing our deliveries.
• Helping to prepare our season sales and regular seasonal campaign’s.
• Following our store routines, policies and guidelines to assist in loss prevention and safety in the store.
• Working well in the team and actively supporting your colleagues

As the Regional Business Controller Construction & Facility, you are the finance business partner to the C&F organization for markets and brands in your region. You identify opportunities to optimize our investments and operating costs and improve the balance between cost and quality. You are responsible for risk management, budgeting and follow-up, trend analysis, prognosis and reporting. You drive improvements and actions in processes, methods and tools.

You have strong analytical skills and the ability to structure data. You can define effective long-term plans in line with the vision and strategy for the department. You work strategically and have a multibrand and multichannel perspective. You are good at conceptualizing ideas and defining conclusions with supporting arguments. You enjoy teamwork and effectively collaborates with a group of diverse people in order to achieve set goals and targets. You have a strong business mindset, communicate well and you are comfortable in making decisions.

Key responsibilities

• Set regional goals, develop and improve the regional C&F and controlling strategies, contribute to procurement, energy, NCG material, and sustainability strategies, support sales market C&F organization with budgeting and forecasting, provide necessary tools, and continuously enhance budget accuracy and operational efficiency.
• Act as a finance business partner to the regional C&F organization, identify optimization opportunities, develop and implement efficiency methods, manage financial control systems, and ensure comprehensive cost follow-up for total C&F costs including Capex, Opex, reactive and scheduled costs, FM20 and SP10 costs.
• Set and implement controlling routines and analysis methods for Project and Facility Project Managers, secure reporting requirements at all levels, proactively analyze and evaluate departmental performance against goals, prepare and communicate regular reporting packages.
• Ensure adherence to guidelines and drive process improvements to mitigate business risks, while maintaining high-level financial transparency and clear delineation of team responsibilities and approval rights.
• Collaborate effectively with regional stakeholders to align work methods and assist the sales market C&F organization in preparing business cases for various store Capex and Opex projects.
   

Today we are looking for a sales assistant to join our talented team in Singapore. This role will be full time for 44hours per week and includes shifts at weekends and evenings.

As a sales assistant you will have the chance to offer customers a high level of service by starting conversations, selling products at the cash desk, fitting rooms and on the shop floor, processing deliveries, stock replenishment and merchandising the latest garments on the shop floor.

As Regional Sales Controller you will play a key role in the organization, enabling the business to grow through investment strategy and operational expertise. You drive and deliver on sales/controlling goals and are constantly looking for possibilities to develop the business and our teams.  In partnership with the Regional Sales Manager, you are responsible for the overall customer experience as well as the Sales, Profit and Operations in all touchpoints. You will set the Controlling strategy across the region consisting of Greater China, South Korea and South East Asia.

What you will do:

• Monitor, analyze and benchmark weekly/daily sales plans and results for each channel across the region. 
• Perform monthly and quarterly reviews of controlling KPI's, variable costs and identify opportunities to drive strong results. 
• Annual Budget set up in collaboration with the Global Controlling team. 
• Partner and follow up with managers across Retail, E-commerce, Merchandising and PR & Marketing on budgeting, planning & forecasting of Omni Sales, Commercial and Operational KPI’s.
• Secure strategic & operational goals together with the Regional Sales Manager. 
• Drive commercial thinking, methods, analysis, reports, business cases & actions to optimize results and drive profitable growth. 
• Being a strong informal leader and important stakeholder in all decision making in the region. 
• Optimize / constantly improve the current controlling methods, knowledge and ways of working with our teams. 

Today we are looking for a sales assistant to join our talented team in Singapore. This role will be full time for 44hours per week and includes shifts at weekends and evenings.

As a sales assistant you will have the chance to offer customers a high level of service by starting conversations, selling products at the cash desk, fitting rooms and on the shop floor, processing deliveries, stock replenishment and merchandising the latest garments on the shop floor.

As Merchandise Manager – Baby, you will spearhead the implementation of our merchandising strategy for your concept across various channels, including online, in-store, and emerging platforms within Region EAS. Leading a dynamic team of merchandising leads, collaborating closely with cross-functional teams such as digital, commercial and visual as well as global counterparts in business units and assortment office, you enhance customer satisfaction, optimize inventory, and achieve substantial revenue growth.​

You are customer centric and sales-driven professional with a strong commercial awareness and salesmanship back-bone. Thriving in a fast pace and agile environment, you love working with the product and to set a plan of how to optimize the supply and demand in line with the global assortment and merchandising strategy. You are leader that strives to strengthen team and foster collaboration across channels, roles and functions, empowering strong collaboration and alignment between channels & teams to become more customer focused.​

Key responsibilities​

• Being a regional expert of your concept, you understand current and future customer demand as well as is the expert on your market, staying up to date with competitive landscape in terms of product, fashion, quality, price and activation.​
• You analyze product data and provide key actionable conclusions to the regional organization, as well as visit physical store and digital platforms regularly to identify potential and follow up on commercial strategy implementation.​
• Driving your concept, securing and optimizing commercial product offer, you maximalize short and long-term profitable growth for your concept in the region by optimizing global assortment strategy, influence price, quantities, income periods, assortment width and managing regional product lifecycle with the assortment team.​
• You optimize net selling by establishing clear commercial priorities per channel, but identifying and acting on the sales opportunities / threats, as well as influencing and executing global product strategy from business units and global merchandising.​
• Set stock freshness targets, strategy for commercial impact, size availability and product activation strategy in and post season; reacting with in and post season inventory management and omni key product categories based on in-season performance.​

a Sales Advisor, you’ll always put customers first, offer assistance, and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build positive working environment.

Key Responsibilities

• Provide great customer experience.
• Fold, hang, display and merchandise garments to maximise selling opportunities.
• Actively process, stock and replenish garments on the sales floor and in the stock room.
• Open, unpack and label merchandise with security tags.
• Support customer purchases and returns in the register.
   

Part-time sales advisor

A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance, and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build a positive working environment.
Key Responsibilities
Provide great customer experience.
Fold, hang, display, and merchandise garments to maximize selling opportunities.
Actively process, stock and replenish garments on the sales floor and in the stock room.
Open, unpack, and label merchandise with security tags.
Support customer purchases and returns in the register.
 

As an Area Manager, you are responsible for reaching the Sales and Profit goals in your Area by setting a plan to deliver a Great Customer Experience in line with the Sales Market ambition. You ensure you have great teams and support their development. You work with succession planning, talent and leadership development and structured performance management for your Area Team and Store Managers based on results, values and leadership. As a partner to the Sales Manager, you lead the business and people according to H&M values, standards, policies and procedures in your Area.

Key responsibilities

• You deliver on sales and profitability through excellent customer experience – regularly analyzing and following up on your Area’s sales and profit kpis and taking actions accordingly to maximize results. This is achieved together with the Area Controller to set hours plan inline with sales budget, traffic and conversion opportunities in stores.
• Together with the Area Team, you prioritize actions that have a clear impact on selling – such as, and not limited to, implementing and following up on store operations best practice; follow up on store execution via customer experience tool; ensure H&M customer service standards are delivered in all stores; securing the inventory / customer offers at an optimized level; and empowering store management team to make right commercial decisions.
• You actively prevent loss together with store management and area team, as well as have an overview of competitor landscape, potential risks, threats and opportunities together with the relevant support office functions.
• Oversee and manage recruitment, training, development and succession planning for Store Managers and Area Team in line with your sales market strategy and goal – you monitor, evaluate and manage the performance of Store Managers and Area Team members, executing dialogue, development plans, feedback, follow-ups and take actions accordingly.
• You actively work with talent and leadership development within the Area Team and Store Managers, bringing to live our Values and H&M Culture.
   

A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance, and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build a positive working environment.

Key Responsibilities

• Provide great customer experience.
• Fold, hang, display, and merchandise garments to maximize selling opportunities.
• Actively process, stock and replenish garments on the sales floor and in the stock room.
• Open, unpack, and label merchandise with security tags.
• Support customer purchases and returns in the register.
   

The Regional Store Sales Controller's main task and responsibility is to optimize the growth and profitability for the physical stores. To achieve this you create a strategy, set goals and actions, share expectations, follow-up and together with the Regional Sales Manager secure the long-term success of the local markets. You maintain a constant collaboration with the Regional Brand Controller, Cross functional teams within region, COS Head office departments and the backbone departments of the local H&M group.

What you will do:

• Lead and coach your team of area controllers to make good business decisions based on supporting analysis and financial insights.
• Analyse, propose and implement operational strategies through proactive business controlling.
• Oversee the short and long term budgets & financial plans for physical stores within the region.
• Analyse and pursue opportunities to increase sales and improve profit through right planning and managing cost efficiency
• Support the annual goal setting & strategic planning process within the regional sales organization.
• Facilitate constructive communication, collaboration and knowledge sharing among our stores, area teams and other support functions.
• Lead and manage your team of controllers and develop a succession and talent management strategy.

Today we are looking for a sales assistant to join our talented team in Singapore. This role will be full time for 44hours per week and includes shifts at weekends and evenings.

As a sales assistant you will have the chance to offer customers a high level of service by starting conversations, selling products at the cash desk, fitting rooms and on the shop floor, processing deliveries, stock replenishment and merchandising the latest garments on the shop floor.