Total 8 executive assistant job vacancies in Sales / Marketing category in SG, North West

About the role

We are seeking a highly motivated and experienced Senior Sales Support Executive to join our team. This role will provide advanced support to the sales team, ensuring seamless operations and exceptional customer service. The ideal candidate will act as a pivotal link between various departments, manage customer inquiries, and contribute to the achievement of sales targets.

What you will be doing

• Sales Support Coordination: Assist sales representatives in preparing quotations, proposals, and presentations. Ensure all SOPs are updated and communicated to the relevant customers. Follow-up quotation requests from customers and track conversion success. Identify process improvement opportunities and work with Sales manager to implement them.
• Business Implementation: Participate in new or adjusted projects’ implementation, following-up with internal and external stakeholders on milestones and targets to achieve. Proactively share innovative ideas to improve current processes in place and mapping opportunities to achieve success.
• Customer Relationship Management: Maintain and update customer information in the CRM system. Handle customer inquiries and resolve issues promptly to ensure high levels of customer satisfaction. Escalate topics to Sales Manager to remove blockers and update the customers accordingly.
• Order Processing: Oversee the order processing cycle from receipt of the order to delivery, ensuring compliance with company policies and customer requirements. Work closely with Operations to understand bottlenecks and propose short and long-term fixes.
• Reporting and Analysis: Generate weekly/monthly sales reports and analytics to track performance metrics. Provide insights and recommendations to improve sales processes. Understand the customers’ needs in terms of reporting and align with IT teams to tailor the solution.
• Cross-functional Collaboration: Work closely with the operations, finance, IT and logistics teams to ensure coordinated efforts in meeting customer needs and achieving sales objectives.
• Market Research: Conduct market research to identify new business opportunities and support the sales team in strategic planning. Share market updates and news with the relevant customers.

The successful candidate

Essential

• Bachelor’s degree in business administration, Marketing, Logistics, or a related field.
• Experience: Minimum of 3 years of experience in sales support, preferably within the logistics or transportation industry.
• Strong understanding of sales processes and customer service principles.
• Excellent communication and interpersonal skills.
• Proficiency in CRM software and Microsoft Office Suite.
• Analytical and problem-solving abilities.
• Ability to multitask and manage time effectively in a fast-paced environment.

Desirable

• Detail-oriented and highly organized.
• Proactive and able to work independently.
• Team player with a positive attitude and strong work ethic.

ey Responsibilities:

- Assist in streamlining various social media platforms

- Create & manage paid social media advertisements (Facebook Ads, Google Ads, Tiktok Ads etc.)

- Copywriting & curate content creation for all interior design marketing collaterals

- Track, monitor & understand for a positive marketing ROI through insights & analytics

- Work closely with sales designers to develop relevant communication to drive company’s growth

- follow up marketing leads closely, as well as engaging interested homeowners proactively through various communication channels.

Requirements:

* At least 1 year of working experience in related/relevant field

- Fresh Graduate are welcome to apply

* Experience in Paid Digital Social Media Advertising

- Good communication and interpersonal skills

- Experience in Wordpress is an advantage

- Content Creation - Experience in Capcut, Canva or Adobe Illustrator (an advantage)

- Creative - an eye for good design to generate new & interesting ideas/concepts

good environment

growth opportunity

secured establishment

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And as part of our marketing, distribution & partnership team, you’ll play a vital part in advancing this movement. From inspiring meaningful connections with customers, partners and other stakeholders, to delivering purpose-led brand positioning and messaging, you'll be making a positive, healthy impact across all channels. You will have a unique and important part to play in helping more people live Healthier, Longer, Better Lives. 

So if you believe in inspiring a better future, read on.

About the Role

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And as part of our marketing, distribution & partnership team, you’ll play a vital part in advancing this movement. From inspiring meaningful connections with customers, partners and other stakeholders, to delivering purpose-led brand positioning and messaging, you'll be making a positive, healthy impact across all channels. You will have a unique and important part to play in helping more people live Healthier, Longer, Better Lives. 

So if you believe in inspiring a better future, read on.

About the Role

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

A DAY IN A LIFE

As a start up, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve you having to do:

• Market Analysis: conduct thorough market research to understand the target country's demographics, cultural nuances, and consumer behavior based on the Sales/ BD teams strategy
• Localization and Adaptation: tailor marketing messages, content, and creative elements to align with local preferences, language, and cultural sensitivities
• Channel Selection: identify and leverage effective marketing channels and platforms that are widely used and trusted within Singapore (online and offline)
• Execution: plan and execute local campaigns (both online and offline) to support the local Sales and BD team to reach their relevant customers & support the sales process
• Community work: build and maintain a relationship personally and as Teleport with our local customer community (largely B2B space) in the transport/ logistics/ air freight space
• Data-Driven Optimization: implement robust data analytics to measure campaign performance, monitor key performance indicators (KPIs), and make informed, data-driven decisions
• Compliance : ensure compliance with local marketing regulations and standards. Provide customer support in the local language and time zone
• Alignment: build a strong relationship with our central marketing team based in KL to leverage the strategic elements, brand guidelines and resources available to support you in your work
• Continuous Improvement: iterate and optimize strategies based on customer feedback, performance metrics, and evolving market dynamics. Stay agile and adaptive to maximize results over time

SKILLS

These are minimum-requirement skills and a ‘must-have’ for the role: (If any, otherwise you can skip)

• Proficiency in data analysis is crucial for assessing campaign performance, understanding consumer behavior, and making data-driven decisions
• A strong understanding of digital marketing channels, including social media, search engine optimization (SEO), paid advertising, and email marketing
• Strong written and verbal communication skills are essential, especially if dealing with content creation, localization, and customer support

QUALIFICATIONS & EXPERIENCE

• A bachelor's or master's degree in marketing, business, communications, or a related field is often beneficial. However, practical experience and skills are highly valued.
• An appreciation for cultural differences and the ability to adapt marketing strategies to align with local preferences and customs.
• Previous experience in adapting marketing materials for different regions, including language localization and cultural nuances.

LUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific that has successfully enabled brand growth for more than 120 luxury beauty brands. Our integrated brand-building capabilities include luxury retail, online commerce, consumer marketing, and supply chain management. Since 1986, the company has partnered the world’s finest brands, such as Aveda, Bvlgari, Calvin Klein, Diptyque, Hermes, La Prairie, Montblanc, and SK-II. We have also established Joint Ventures with the likes of LVMH Group, Elizabeth Arden, Puig, Yves Rocher, and By Terry. At the core of our business is a diverse and dynamic #OneTeam of 2000 talents which shapes the face of luxury beauty, and delight consumers daily across our growing footprint of 15 markets. Come join us now.

Why Join Us?

At LUXASIA, we believe there is beauty within every talent – that is you.

We grow you by building your competencies and unleashing your potential. We have curated a vast portfolio of over 100 luxury brands across Asia Pacific, and growing. Your work will enrich the lives of millions of consumers across the region. With us, you get to be an entrepreneur, running the business like it is your very own. We give you the autonomy but not without guidance and genuine care. We are a diverse and inclusive team that is courageously innovative. Together as #OneTeam, we celebrate differences, embrace change, explore new ideas, take risks, fail fast, and drive results. While challenges at work are inevitable, the journey promises to be fulfilling.

With LUXASIA, an exciting career filled with robust professional growth awaits you. Isn’t that beautiful?

Objective of the role

1. Work closely with the markets in SEA, HK & Taiwan to implement the approved Marketing strategy for the Elizabeth Arden brand and all the licensed Brands
2. To support and assist the Regional Marketing Manager (RMM) in all areas to ensure the objectives of the Marketing Department are met.

Responsibilities

E-Commerce

• Work with RMM to review product exclusivities and mechanisms with local markets to ensure attractiveness to target audience
• Work with designer to set up product listings, shop-in-shop designs, banners, creative adaptation and ensure content are aligned with brand and promotion plan

Digital

• Work with markets on website update where necessary

Social

• Work with local markets on monthly social posting calendar
• ·Work with RMM on social content analysis and follow up with markets

PR and Influencers / Events

• Work with RMM and local markets to execute PR/influencer strategy
• Support the coordination & planning of events and other related tasks such as press kits, post event reports

Forecast Management

• To assist with the coordination and consolidation of forecasts for innovations efficiently
• To extract historical data for analysis and review with RMM

Visual Merchandising Maintenance

• To follow regional transparency and Visual Merchandising strategy and work with markets to ensure in-store excellence across all locations
• To ensure that the internal picture library is updated every time market visit is done

Assets and Content Management

• To send and follow up on creative requests for assets
• Coordinate, request and provide assets, product information and necessary documents to local markets during new product launch and where necessary
• Coordinate creative briefs and manage timeline between markets and to designer

Other Marketing Support

• To coordinate and support all necessary information, tools and ad hoc requests between Global team and the markets
• To assist on the development of a monthly newsletter to share best practices and success stories across the region
• To assist with any other related projects, reports, and tasks

• Degree holder in business/marketing
• 1-2 years of marketing experience will be preferred
• Team player with interpersonal and communication skills
• Keen interest in beauty products and retail
• Proficient in MS Office applications and Adobe Photoshop (will be a great added value)
• Occasional traveling may be required

About Us 

Refract Technologies is a family of 80+ members and growing. We are engineers, game producers, artists and entrepreneurs, all with deep passion and experience in the gaming and technology industries. We’re here as veterans from the likes of Electronic Arts, Ubisoft, Unity, IGG, Gumi, XII Braves, Creative Technologies & more. 

Our vision is to extend human experience beyond reality through innovations in gaming and entertainment. We are game changers. 

The Role 

As the Assistant Marketing Manager at Refract Technologies, you’ll be responsible for curating engaging touch points across all outward facing channels. This role will see you flexing the full spectrum of your marketing muscles - between proposing and executing successful campaigns, defining timelines, collaborating with other internal product and corporate development teams, and getting your hands on creating all manner of marketing materials as well. 

If you’re a jack of all trades, with a flair for presentation and processes - we’d love to speak with you! 

Responsibilities

Digital Marketing 

• Design and implement comprehensive digital marketing strategies to enhance brand presence and user engagement. 
• Manage paid advertising campaigns across various platforms, ensuring optimal alignment with marketing goals. 
• Collaborate within an agile team environment to develop cohesive marketing strategies. 

Performance Marketing 

• Analyse campaign performance using metrics such as CPA, CTR, and CPC, and adjust strategies for maximum efficiency. 
• Conduct A/B testing to refine approaches for improved campaign results. 
• Efficiently manage budgets to maximize ROI and meet financial objectives. 

Conversion Optimisation 

• Analyse and optimize conversion funnels to boost sales and marketing efficiency. 
• Implement strategies to enhance funnel performance, driving increased conversions. 
• Work closely with sales teams to align marketing tactics with sales goals. 

SEO and Content Production 

• Develop and execute SEO strategies to improve organic search visibility. 
• Perform keyword research and optimize content for better search rankings. 

• Manage content calendars and lead the production of high-quality content, utilizing tools like Adobe Photoshop and Premier. 
• Create visually compelling marketing materials and digital content. 

Reporting and Analytics 

• Use analytics tools to track and report on campaign performance, providing insights and recommendations. 
• Regularly report to management on the results and ROI of campaigns. 
• Keep abreast of digital marketing trends and technologies, continually refining marketing strategies. 

Skills and Experience Required 

• Bachelor’s degree in Marketing, Business, or a related field. 
• At least 3 years of experience in digital marketing, with a strong focus on performance marketing. 
• Proficiency in SEM, SEO, Social Media Marketing, and content production. 
• Experience with content production tools such as Adobe Photoshop and Premier. 
• Strong understanding of digital marketing metrics and analytics tools. 
• Experience with A/B testing and conversion optimization. 
• Excellent communication skills and the ability to work collaboratively in a cross-functional team. 
• Creative thinking and problem-solving abilities, with the capacity to manage multiple projects in a dynamic, agile environment. 

As a Senior Marketing Executive, you will play a pivotal role in shaping our brand presence and driving strategic marketing initiatives.

If you are a results-driven individual with a passion for marketing and a desire to make a meaningful impact, we encourage you to apply and become an integral part of our exciting journey.

Your responsibilities will include:

• Conducting insightful market research to identify trends and opportunities.
• Planning and executing engaging marketing campaigns across various channels.
• Managing our online presence, optimizing SEO/SEM, and utilizing digital tools effectively.
• Collaborating with creative teams to develop compelling content and advertising materials.
• Ensuring consistent branding and enhancing overall brand awareness.
• Analyzing campaign performance, preparing reports, and recommending improvements.
• Planning and coordinating promotional events to connect with our audience.
• Engaging with customers to gather valuable feedback and building lasting relationships.
• Providing support for special projects and initiatives as needed, and handling other tasks assigned by the management team

• A Bachelor's degree in Marketing or a related field.
• Previous experience in marketing roles is preferred.
• Strong communication skills, both written and verbal.
• Analytical proficiency and the ability to use data-driven insights.
• Innovative thinking and creativity for developing impactful marketing strategies.
• Familiarity with digital marketing tools and social media platforms.
• The ability to collaborate effectively with cross-functional teams.
• Adaptability to thrive in a dynamic and evolving market

Self Management, Performance Bonus , Passionate , Energetic and Innovative work culture