Total 17 maintenance repair job vacancies in Sales / Marketing category in raffles place central singapore

Leasing & Maintenance Manager

About The Company

Sing Investments & Finance Limited (SIF) has more than 50 years of lending experience in the financing arena in Singapore. Our core activities include the acceptance of fixed and saving deposits from the public as well as the provision of loans and credit facilities to individuals and corporations, particularly the Small and Medium Enterprises (SMEs) in Singapore. The relationships that have been built over the years have earned us the reputation as one of Singapore's trusted finance companies. We are seeking dynamic individuals to grow with us and to continue building relationships with our valued customers.

We are looking to recruit an experienced and motivated Assistant Manager, Leasing & Maintenance based in our Head Office in the CBD.

General Job Scope:

• Schedule and conduct periodic maintenance of assigned facilities and utilities systems. This would include, but not limited to electrical, building/carpark maintenance, fire alarm system, security, cleaning and pest control, to ensure a safe and reliable business environment for our staff and tenants
• Ensure audit readiness by complying with effective standards, regulatory/statutory requirements
• Achieve financial objectives by managing allocated budget and recommending / initiating cost improvement measures
• Maintain close and regular liaison with tenants to ensure satisfaction with all aspects of Tenancy Management
• Source and secure suitable tenants to maximize yield
• Handle all lease documentation, rent review and other service contract negotiations
• Other duties as assigned by Management

Requirements:

• Diploma in Real Estate or related field
• At least 2 years’ relevant experience in a similar capacity in leasing and maintenance
• Registered Fire Safety Manager
• Strong interpersonal, communication and negotiation skills
• Attention to detail and task oriented

Only shortlisted candidates will be notified.

Remuneration and corporate rank will commensurate with experience.

Building and Facilities Maintenance Technician

• Salary: $2500 - $3000
• Working days: Monday – Friday (9am – 6pm) + alternate Saturday (9am – 1pm)
• Working Locations: Ubi

Requirements:

• Minimum NTC education in Facilities / Electrical / Mechanical / Building
• Services with 2 years of experience in building maintenance and facilities support.
• Certificate in Building Maintenance/Building Inspection will be of an added advantage
• Must be willing to travel to other locations for repair work

Job descriptions:

• Maintain the facilities with routine checks on electrical, air-conditioning systems, compressed air and chilled-water systems.
• Contact and work with contractors for routine servicing and emergency repair in order to keep the building in daily operational state.
• Supervise vendors during renovation in order to ensure a smooth transition to new areas.
• Maintain good housekeeping in AHU and switch room to maintain cleanliness of equipment and site.
• Work with contractors and vendors to carry out schedules and supervise work on premises to ensure quality cost effective repairs and renovation.
• Must be able to hands on to carry out repair for sanitary and plumbing works, electrical works and building works.
• Must be able to carry out simple fault finding for telephone lines.
• Any other duties that may be assigned from time to time.

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

• Salary: $2500 - $3000
• Working days: Monday – Friday (9am – 6pm) + alternate Saturday (9am – 1pm)
• Working Locations: Ubi

Requirements:

• Minimum NTC education in Facilities / Electrical / Mechanical / Building
• Services with 2 years of experience in building maintenance and facilities support.
• Certificate in Building Maintenance/Building Inspection will be of an added advantage
• Must be willing to travel to other locations for repair work

Job descriptions:

• Maintain the facilities with routine checks on electrical, air-conditioning systems, compressed air and chilled-water systems.
• Contact and work with contractors for routine servicing and emergency repair in order to keep the building in daily operational state.
• Supervise vendors during renovation in order to ensure a smooth transition to new areas.
• Maintain good housekeeping in AHU and switch room to maintain cleanliness of equipment and site.
• Work with contractors and vendors to carry out schedules and supervise work on premises to ensure quality cost effective repairs and renovation.
• Must be able to hands on to carry out repair for sanitary and plumbing works, electrical works and building works.
• Must be able to carry out simple fault finding for telephone lines.
• Any other duties that may be assigned from time to time.

Tong Wei Chin (Reg No.: R24123803)

The Supreme HR Advisory Pte Ltd (EA No: 14C7279)

Building and Facilities Maintenance Technician

• Working days: Monday – Friday (9am – 6pm) + alternate Saturday (9am – 1pm)
• Working Locations: Ubi

Requirements:

• Minimum NTC education in Facilities / Electrical / Mechanical / Building
• Services with 2 years of experience in building maintenance and facilities support.
• Certificate in Building Maintenance/Building Inspection will be of an added advantage
• Must be willing to travel to other locations for repair work

Job descriptions:

• Maintain the facilities with routine checks on electrical, air-conditioning systems, compressed air and chilled-water systems.
• Contact and work with contractors for routine servicing and emergency repair in order to keep the building in daily operational state.
• Supervise vendors during renovation in order to ensure a smooth transition to new areas.
• Maintain good housekeeping in AHU and switch room to maintain cleanliness of equipment and site.
• Work with contractors and vendors to carry out schedules and supervise work on premises to ensure quality cost effective repairs and renovation.
• Must be able to hands on to carry out repair for sanitary and plumbing works, electrical works and building works.
• Must be able to carry out simple fault finding for telephone lines.
• Any other duties that may be assigned from time to time.

Interested applicants may choose to apply / Contact me your updated resume for our consultant to find you a suitable oppurtunities

Contact Number : +65 90839650

LIM JUN SHENG Reg No: R22104301

The Supreme HR Advisory Pte Ltd EA No: 14c7279

The Project/Service manager is a highly driven individual who is part of the service delivery team that ensures all contracts are actively managed and fronts customers directly. The service manager is required to have IT experience and broad knowledge across infrastructure and cybersecurity technologies. He/she shall be the single point of contact for internal and external stakeholders while bearing overall responsibility for the project financial health and lead the project from commencement to completion.

Responsibilities:

• Ensure all assigned projects are initiated and executed with proper handover/takeover
• Ensure all necessary project purchases are planned and executed
• Ensure all project billing and invoices are issued timely
• Establish and prepare maintenance agreements and plans to deliver contractual obligations to clients such as preventive maintenance plans and monthly reports
• Track and manage the all maintenance contracts and provide quality support to clients
• Provide regular project progress updates to project stakeholders, customers and internal management team
• Manage the scope definition and change control mechanism when dealing with scope creep
• Escalate and discuss project overrun issues, scope creep, integration issues, resource requirements with NCS management team
• Work closely with Operations teams to ensure all incidents are closed timely within the contractual service level agreement (SLA)
• Able to work with sales and operations team to identify inventory end-of-life support, pain points encountered and discuss suitable alternatives with clients
• Ensure respective vendors support and NCS operations team is ready to support new contracts
• Provide concise and professional communications with customers on issues encountered
• Update monthly projects financial forecasts and improve project margins where possible to meet financial KPIs
• Adhere to best practices, techniques and standards throughout entire project duration

Job Responsibilitie

1. Design system operation and maintenance solutions and infrastructure according to the company's strategy and business development requirements, and formulate operation and maintenance work strategies and plans

2. Responsible for the personnel training and team management of the operation and maintenance team, and enhance the overall technical strength of the team

3. Deeply understand the business systems of various business lines, research, plan and establish operation and maintenance management platforms and tools that support large-scale clusters

4. Lead the team to ensure stable and safe business operation, and be able to respond to emergencies and track issues in a timely manner

5. Continuously explore and research cutting-edge operation and maintenance, infrastructure technology directions and tools to improve the delivery efficiency of the company's operation and maintenance and R&D

6. Responsible for formulating operation and maintenance and basic resource demand plans, managing and rationally using resources, and effectively controlling costs

Job Requirements

1. Full-time undergraduate or above, with more than 10 years of operation and maintenance, security, and R&D experience in medium-sized or large Internet companies, and at least 5 years of technical team management experience

2. Proficient in distributed management, large-scale clusters, fault tolerance, backup, load balancing and other technologies, with in-depth and rich experience in high-availability architecture, capacity planning and difficult problems

3. Proficient in operations or infrastructure sub-fields, such as database, SRE, DevOps, information security, and cloud native

4. Familiar with AWS/Alibaba Cloud/Tencent Cloud and other cloud platform operation and maintenance management experience

5. Possess excellent team management skills, excellent problem-solving skills and strong learning ability

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg.R1871815 (Saravanan)

Job Responsibilitie

1. Design system operation and maintenance solutions and infrastructure according to the company's strategy and business development requirements, and formulate operation and maintenance work strategies and plans

2. Responsible for the personnel training and team management of the operation and maintenance team, and enhance the overall technical strength of the team

3. Deeply understand the business systems of various business lines, research, plan and establish operation and maintenance management platforms and tools that support large-scale clusters

4. Lead the team to ensure stable and safe business operation, and be able to respond to emergencies and track issues in a timely manner

5. Continuously explore and research cutting-edge operation and maintenance, infrastructure technology directions and tools to improve the delivery efficiency of the company's operation and maintenance and R&D

6. Responsible for formulating operation and maintenance and basic resource demand plans, managing and rationally using resources, and effectively controlling costs

Job Requirements

1. Full-time undergraduate or above, with more than 10 years of operation and maintenance, security, and R&D experience in medium-sized or large Internet companies, and at least 5 years of technical team management experience

2. Proficient in distributed management, large-scale clusters, fault tolerance, backup, load balancing and other technologies, with in-depth and rich experience in high-availability architecture, capacity planning and difficult problems

3. Proficient in operations or infrastructure sub-fields, such as database, SRE, DevOps, information security, and cloud native

4. Familiar with AWS/Alibaba Cloud/Tencent Cloud and other cloud platform operation and maintenance management experience

5. Possess excellent team management skills, excellent problem-solving skills and strong learning ability

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg.R1871815 (Saravanan)

• Lead and motivate a team of IT technicians and engineers responsible for Corrective Maintenance and Preventive Maintenance activities.
• Provide guidance, mentorship, and performance feedback to team members to ensure optimal performance and skill development.
• Oversee the troubleshooting and resolution of IT infrastructure issues, including hardware, software, and network problems, ensuring minimal disruption to business operations.
• Interface with Service Managers on all Ops matters.
• Helping the Ops Director to oversee a team of Ops Leads/Engineers on system related escalation and matters pertaining to Corrective and Preventive Maintenance. 
• Rooster rotation and interface with Service Managers on escalation
• Coordinate with internal teams and external vendors to escalate and resolve complex technical issues.
• Establish and maintain preventive maintenance schedules for IT systems and equipment to minimize downtime and optimize performance.
• Implement proactive measures to identify and address potential issues before they escalate into significant problems.
• Regularly assess the effectiveness of preventive maintenance strategies and make adjustments as necessary.
• Serve as the primary point of contact for client escalations related to IT operations, ensuring timely response and resolution of issues.
• Communicate effectively with clients to understand their concerns, provide updates on the status of escalations, and manage expectations.
• Drive continuous improvement initiatives to enhance the efficiency, reliability, and performance of IT operations.
• Identify opportunities for process optimization, automation, and cost reduction to achieve operational excellence.
• Assist the Ops Director to ensure engineers are up to the job skill (certification and training)
• Laise with Sales Specialist on deals, and  downstream vendors like Cisco, Checkpoint etc.
• Involves in Tender financial assessment and Technical compliance with the Presales
• Stay updated on industry best practices, emerging technologies, and trends to inform decision-making and drive innovation.

After Sales Service and Maintenance Executive (supply and install automatic doors)

Salary: $1800 - $2500 + Comm + AWS + PB
Location: Jalan Pemimpin (Bishan / Marymount MRT)
Working Hours: Mon - Fri 9am - 5.30pm, Alt Sat 9am- 12pm

Job Descriptions:

• Existing and new customers base and leads will be given.
• To propose new maintenance contracts or maintain existing ones by following up closely with clients including spare parts replacement.

✅✅ Interested applicants kindly contact via WhatsApp: +65 8656 3696 (JOHN).

No Charges will be incurred by Candidates for any service rendered.

Email：[email protected]

Lau Zhao Rui Reg.No: R22109652

14C7279 The Supreme HR Advisory Pte Ltd

*Company name and address will only be disclosed once shortlist for interview.

Job Summary: The IT Operation and Maintenance Manager is a critical role responsible for overseeing the ongoing operation, maintenance, and support of an organization's IT infrastructure and systems. This position plays a crucial role in ensuring the reliability, security, and performance of IT assets and services. The IT Operation and Maintenance Manager typically reports to the IT Director or Chief Information Officer (CIO).

Key Responsibilities:

1. Operation and Maintenance:Manage the day-to-day operation, maintenance, and monitoring of IT systems, networks, and infrastructure.
   Ensure that IT systems and services are available and performing optimally, minimizing downtime and disruptions.
2. Team Management:Lead and supervise the IT operation and maintenance team, including system administrators, network engineers, and support staff.
   Recruit, train, and evaluate team members to maintain a high-performing and cohesive workforce.
3. Problem Resolution:Identify and resolve IT issues and incidents promptly to minimize impact on business operations.
   Implement effective incident management and problem-solving processes.
4. Asset Management:Manage IT assets, including hardware, software, licenses, and contracts.
   Ensure accurate inventory and licensing compliance while optimizing asset utilization.
5. Security and Compliance:Implement and enforce IT security policies, procedures, and best practices.
   Ensure compliance with relevant industry regulations and standards, and manage security audits and assessments.
6. Disaster Recovery and Business Continuity:Develop and maintain disaster recovery and business continuity plans to safeguard against data loss and ensure continuity of operations.
   Conduct regular testing and updates of these plans.
7. Vendor and Supplier Management:Manage relationships with IT vendors, service providers, and suppliers.
   Negotiate contracts, service-level agreements (SLAs), and ensure service quality.
8. Performance Monitoring:Implement monitoring and reporting tools to proactively detect and resolve performance issues.
   Analyze performance metrics and recommend improvements.
9. Documentation:Maintain accurate and up-to-date documentation of IT systems, configurations, and procedures.
   Create operational manuals for team reference.

Requirements:

1. Education: A bachelor's degree in computer science, information technology, or a related field is typically required. A master's degree or relevant certifications (e.g., ITIL, CISSP) may be preferred.
2. Experience: A minimum of 5-7 years of experience in IT operations and maintenance, with at least 2-3 years in a management or supervisory role, is usually required.
3. Technical Knowledge: Proficiency in IT infrastructure, network administration, system management, and security best practices. Familiarity with the organization's specific technology stack is a plus.
4. Leadership Skills: Strong leadership and team management skills, with the ability to motivate and lead a diverse IT team.

Assistant Officer (Maintenance Part Sales Department)

Working Days: 5 days (8am - 6pm)

Office Location: Toh Guan Road, Jurong East

Salary: $2500-$3200

other benefits: flex benefits $100-$300/year + transport allowance $50-$120/month + will state exact amount of confirmation increment $50 - $200

Requirements:

• Basic administrative skills
• Experience in negotiation with external customers / sales / customer service / analyzing data

Job Scope:

1. Make estimates for maintenance parts sales.
2. Prepare necessary quotations and negotiate with customers.
3. Update and monitor progress of sales status
4. Prepare necessary reports relating to quotation and sales works.
5. Issue job instructions and other relevant documents for the works.
6. Assist in developing and maintaining software for sales work.
7. Co-ordinate with other departments on matters relating to works.
8. Report to superior on all matters relating to the section.
9. Carry out any other duties as assigned by the superior.
10. Keep proper records and filling of works carried out.
11. Ensure all data and information are kept in confidentiality.
12. Ensure compliance to the Environmental Policy, reduction of waste and prevention of pollution.

Lim Jun Yao

Reg No: R1989028

The Supreme HR Advisory Pte Ltd

EA No: 14C7279

Job Summary: The IT Operation and Maintenance Director is a senior leadership role responsible for overseeing, strategizing, and managing the operation, maintenance, and support of an organization's IT infrastructure, systems, and services. This position plays a pivotal role in ensuring the reliability, availability, and optimal performance of IT assets, while also providing leadership for the IT support functions. The IT Operation and Maintenance Director typically reports to the Chief Information Officer (CIO) or Chief Technology Officer (CTO).

Key Responsibilities:

1. Strategic Planning:Develop and implement long-term strategies for IT operation and maintenance that align with the organization's overall business objectives.
Establish and manage budgets, resource allocation, and performance goals for IT operation and maintenance.

2. Operation and Maintenance:Oversee the daily operation, maintenance, and performance monitoring of IT systems, networks, data centers, and other infrastructure components.
Ensure the highest level of system availability and performance while minimizing downtime and disruptions.

3. Team Leadership:Lead and manage the IT operation and maintenance teams, which may include system administrators, network engineers, helpdesk/support staff, and other IT professionals.
Recruit, mentor, train, and evaluate team members to maintain a high-performing and collaborative workforce.

4. Problem Resolution:Identify and resolve complex IT issues, incidents, and service disruptions through effective incident management and problem-solving processes.
Implement efficient troubleshooting and escalation procedures.

5. Asset Management:Manage IT assets, including hardware, software, licenses, and contracts.
Maintain accurate inventories, ensure compliance with licensing agreements, and optimize asset utilization.

6. Security and Compliance:Establish and enforce IT security policies, procedures, and best practices to safeguard data and systems.
Ensure compliance with relevant industry regulations and standards, and manage security audits and assessments.

7. Disaster Recovery and Business Continuity:Develop and maintain robust disaster recovery and business continuity plans to protect against data loss and ensure the continuity of critical operations.
Regularly test and update these plans to accommodate changes in the IT environment.

8. Vendor and Supplier Management:Manage relationships with IT vendors, service providers, and suppliers.
Negotiate contracts and service-level agreements (SLAs), ensuring adherence to agreed-upon terms and high service quality.

9. Performance Monitoring:Implement comprehensive performance monitoring and reporting tools to proactively detect and address performance issues.
Analyze performance metrics and recommend improvements to enhance system and network performance.

10. Documentation and Knowledge Sharing:

• Maintain accurate and up-to-date documentation of IT systems, configurations, and procedures.
• Develop operational manuals and encourage knowledge sharing within the team to enhance operational efficiency.

Requirements:

1. Education: A bachelor's degree in computer science, information technology, or a related field is typically required. A master's degree or relevant certifications (e.g., ITIL, CISSP) may be preferred.

2. Experience: A minimum of 10-15 years of experience in IT operations and maintenance, with at least 5-7 years in a leadership or directorial role, is typically required.

3. Technical Knowledge: Proficiency in IT infrastructure, network administration, system management, and security best practices. Familiarity with the organization's specific technology stack is a significant advantage.

4. Leadership and Communication: Strong leadership, team management, and communication skills are essential for effectively leading diverse IT teams and collaborating with various stakeholders.

5. Problem-Solving and Strategic Thinking: Strong analytical and problem-solving abilities to address complex IT issues and make strategic decisions that align with organizational goals.

6. Regulatory Knowledge: Understanding of relevant industry regulations, compliance requirements, and the ability to implement and maintain compliance measures.

7. Project Management: Proficiency in project management methodologies and tools is essential for ensuring the successful delivery of IT infrastructure projects.

The IT Operation and Maintenance Director plays a critical role in maintaining the integrity and reliability of an organization's IT infrastructure. Their strategic vision, leadership, and operational expertise are vital for ensuring the consistent availability, security, and performance

Job Summary: The IT Operation and Maintenance Manager is a critical role responsible for overseeing the ongoing operation, maintenance, and support of an organization's IT infrastructure and systems. This position plays a crucial role in ensuring the reliability, security, and performance of IT assets and services. The IT Operation and Maintenance Manager typically reports to the IT Director or Chief Information Officer (CIO).

Key Responsibilities:

1. Operation and Maintenance:Manage the day-to-day operation, maintenance, and monitoring of IT systems, networks, and infrastructure.
Ensure that IT systems and services are available and performing optimally, minimizing downtime and disruptions.

2. Team Management:Lead and supervise the IT operation and maintenance team, including system administrators, network engineers, and support staff.
Recruit, train, and evaluate team members to maintain a high-performing and cohesive workforce.

3. Problem Resolution:Identify and resolve IT issues and incidents promptly to minimize impact on business operations.
Implement effective incident management and problem-solving processes.

4. Asset Management:Manage IT assets, including hardware, software, licenses, and contracts.
Ensure accurate inventory and licensing compliance while optimizing asset utilization.

5. Security and Compliance:Implement and enforce IT security policies, procedures, and best practices.
Ensure compliance with relevant industry regulations and standards, and manage security audits and assessments.

6. Disaster Recovery and Business Continuity:Develop and maintain disaster recovery and business continuity plans to safeguard against data loss and ensure continuity of operations.
Conduct regular testing and updates of these plans.

7. Vendor and Supplier Management:Manage relationships with IT vendors, service providers, and suppliers.
Negotiate contracts, service-level agreements (SLAs), and ensure service quality.

8. Performance Monitoring:Implement monitoring and reporting tools to proactively detect and resolve performance issues.
Analyze performance metrics and recommend improvements.

9. Documentation:Maintain accurate and up-to-date documentation of IT systems, configurations, and procedures.
Create operational manuals for team reference.

Requirements:

1. Education: A bachelor's degree in computer science, information technology, or a related field is typically required. A master's degree or relevant certifications (e.g., ITIL, CISSP) may be preferred.

2. Experience: A minimum of 5-7 years of experience in IT operations and maintenance, with at least 2-3 years in a management or supervisory role, is usually required.

3. Technical Knowledge: Proficiency in IT infrastructure, network administration, system management, and security best practices. Familiarity with the organization's specific technology stack is a plus.

4. Leadership Skills: Strong leadership and team management skills, with the ability to motivate and lead a diverse IT team.

Job Summary: The IT Operation and Maintenance Director is a senior leadership role responsible for overseeing, strategizing, and managing the operation, maintenance, and support of an organization's IT infrastructure, systems, and services. This position plays a pivotal role in ensuring the reliability, availability, and optimal performance of IT assets, while also providing leadership for the IT support functions. The IT Operation and Maintenance Director typically reports to the Chief Information Officer (CIO) or Chief Technology Officer (CTO).

Key Responsibilities:

1. Strategic Planning:Develop and implement long-term strategies for IT operation and maintenance that align with the organization's overall business objectives.
Establish and manage budgets, resource allocation, and performance goals for IT operation and maintenance.

2. Operation and Maintenance:Oversee the daily operation, maintenance, and performance monitoring of IT systems, networks, data centers, and other infrastructure components.
Ensure the highest level of system availability and performance while minimizing downtime and disruptions.

3. Team Leadership:Lead and manage the IT operation and maintenance teams, which may include system administrators, network engineers, helpdesk/support staff, and other IT professionals.
Recruit, mentor, train, and evaluate team members to maintain a high-performing and collaborative workforce.

4. Problem Resolution:Identify and resolve complex IT issues, incidents, and service disruptions through effective incident management and problem-solving processes.
Implement efficient troubleshooting and escalation procedures.

5. Asset Management:Manage IT assets, including hardware, software, licenses, and contracts.
Maintain accurate inventories, ensure compliance with licensing agreements, and optimize asset utilization.

6. Security and Compliance:Establish and enforce IT security policies, procedures, and best practices to safeguard data and systems.
Ensure compliance with relevant industry regulations and standards, and manage security audits and assessments.

7. Disaster Recovery and Business Continuity:Develop and maintain robust disaster recovery and business continuity plans to protect against data loss and ensure the continuity of critical operations.
Regularly test and update these plans to accommodate changes in the IT environment.

8. Vendor and Supplier Management:Manage relationships with IT vendors, service providers, and suppliers.
Negotiate contracts and service-level agreements (SLAs), ensuring adherence to agreed-upon terms and high service quality.

9. Performance Monitoring:Implement comprehensive performance monitoring and reporting tools to proactively detect and address performance issues.
Analyze performance metrics and recommend improvements to enhance system and network performance.

10. Documentation and Knowledge Sharing:

• Maintain accurate and up-to-date documentation of IT systems, configurations, and procedures.
• Develop operational manuals and encourage knowledge sharing within the team to enhance operational efficiency.

Requirements:

1. Education: A bachelor's degree in computer science, information technology, or a related field is typically required. A master's degree or relevant certifications (e.g., ITIL, CISSP) may be preferred.

2. Experience: A minimum of 10-15 years of experience in IT operations and maintenance, with at least 5-7 years in a leadership or directorial role, is typically required.

3. Technical Knowledge: Proficiency in IT infrastructure, network administration, system management, and security best practices. Familiarity with the organization's specific technology stack is a significant advantage.

4. Leadership and Communication: Strong leadership, team management, and communication skills are essential for effectively leading diverse IT teams and collaborating with various stakeholders.

5. Problem-Solving and Strategic Thinking: Strong analytical and problem-solving abilities to address complex IT issues and make strategic decisions that align with organizational goals.

6. Regulatory Knowledge: Understanding of relevant industry regulations, compliance requirements, and the ability to implement and maintain compliance measures.

7. Project Management: Proficiency in project management methodologies and tools is essential for ensuring the successful delivery of IT infrastructure projects.

The IT Operation and Maintenance Director plays a critical role in maintaining the integrity and reliability of an organization's IT infrastructure. Their strategic vision, leadership, and operational expertise are vital for ensuring the consistent availability, security, and performance

Job Summary: The IT Operation and Maintenance Manager is a critical role responsible for overseeing the ongoing operation, maintenance, and support of an organization's IT infrastructure and systems. This position plays a crucial role in ensuring the reliability, security, and performance of IT assets and services. The IT Operation and Maintenance Manager typically reports to the IT Director or Chief Information Officer (CIO).

Key Responsibilities:

1. Operation and Maintenance:Manage the day-to-day operation, maintenance, and monitoring of IT systems, networks, and infrastructure.
Ensure that IT systems and services are available and performing optimally, minimizing downtime and disruptions.

2. Team Management:Lead and supervise the IT operation and maintenance team, including system administrators, network engineers, and support staff.
Recruit, train, and evaluate team members to maintain a high-performing and cohesive workforce.

3. Problem Resolution:Identify and resolve IT issues and incidents promptly to minimize impact on business operations.
Implement effective incident management and problem-solving processes.

4. Asset Management:Manage IT assets, including hardware, software, licenses, and contracts.
Ensure accurate inventory and licensing compliance while optimizing asset utilization.

5. Security and Compliance:Implement and enforce IT security policies, procedures, and best practices.
Ensure compliance with relevant industry regulations and standards, and manage security audits and assessments.

6. Disaster Recovery and Business Continuity:Develop and maintain disaster recovery and business continuity plans to safeguard against data loss and ensure continuity of operations.
Conduct regular testing and updates of these plans.

7. Vendor and Supplier Management:Manage relationships with IT vendors, service providers, and suppliers.
Negotiate contracts, service-level agreements (SLAs), and ensure service quality.

8. Performance Monitoring:Implement monitoring and reporting tools to proactively detect and resolve performance issues.
Analyze performance metrics and recommend improvements.

9. Documentation:Maintain accurate and up-to-date documentation of IT systems, configurations, and procedures.
Create operational manuals for team reference.

Requirements:

1. Education: A bachelor's degree in computer science, information technology, or a related field is typically required. A master's degree or relevant certifications (e.g., ITIL, CISSP) may be preferred.

2. Experience: A minimum of 5-7 years of experience in IT operations and maintenance, with at least 2-3 years in a management or supervisory role, is usually required.

3. Technical Knowledge: Proficiency in IT infrastructure, network administration, system management, and security best practices. Familiarity with the organization's specific technology stack is a plus.

4. Leadership Skills: Strong leadership and team management skills, with the ability to motivate and lead a diverse IT team.

Job Description & Requirements

Job Summary: The IT Operation and Maintenance Manager is a critical role responsible for overseeing the ongoing operation, maintenance, and support of an organization's IT infrastructure and systems. This position plays a crucial role in ensuring the reliability, security, and performance of IT assets and services. The IT Operation and Maintenance Manager typically reports to the IT Director or Chief Information Officer (CIO).

Key Responsibilities:

1. Operation and Maintenance:Manage the day-to-day operation, maintenance, and monitoring of IT systems, networks, and infrastructure.
   Ensure that IT systems and services are available and performing optimally, minimizing downtime and disruptions.
2. Team Management:Lead and supervise the IT operation and maintenance team, including system administrators, network engineers, and support staff.
   Recruit, train, and evaluate team members to maintain a high-performing and cohesive workforce.
3. Problem Resolution:Identify and resolve IT issues and incidents promptly to minimize impact on business operations.
   Implement effective incident management and problem-solving processes.
4. Asset Management:Manage IT assets, including hardware, software, licenses, and contracts.
   Ensure accurate inventory and licensing compliance while optimizing asset utilization.
5. Security and Compliance:Implement and enforce IT security policies, procedures, and best practices.
   Ensure compliance with relevant industry regulations and standards, and manage security audits and assessments.
6. Disaster Recovery and Business Continuity:Develop and maintain disaster recovery and business continuity plans to safeguard against data loss and ensure continuity of operations.
   Conduct regular testing and updates of these plans.
7. Vendor and Supplier Management:Manage relationships with IT vendors, service providers, and suppliers.
   Negotiate contracts, service-level agreements (SLAs), and ensure service quality.
8. Performance Monitoring:Implement monitoring and reporting tools to proactively detect and resolve performance issues.
   Analyze performance metrics and recommend improvements.
9. Documentation:Maintain accurate and up-to-date documentation of IT systems, configurations, and procedures.
   Create operational manuals for team reference.

Requirements:

1. Education: A bachelor's degree in computer science, information technology, or a related field is typically required. A master's degree or relevant certifications (e.g., ITIL, CISSP) may be preferred.
2. Experience: A minimum of 5-7 years of experience in IT operations and maintenance, with at least 2-3 years in a management or supervisory role, is usually required.
3. Technical Knowledge: Proficiency in IT infrastructure, network administration, system management, and security best practices. Familiarity with the organization's specific technology stack is a plus.
4. Leadership Skills: Strong leadership and team management skills, with the ability to motivate and lead a diverse IT team.

The IT Operation and Maintenance Director is a senior leadership role responsible for overseeing, strategizing, and managing the operation, maintenance, and support of an organization's IT infrastructure, systems, and services. This position plays a pivotal role in ensuring the reliability, availability, and optimal performance of IT assets, while also providing leadership for the IT support functions. The IT Operation and Maintenance Director typically reports to the Chief Information Officer (CIO) or Chief Technology Officer (CTO).

Key Responsibilities:

1. Strategic Planning:Develop and implement long-term strategies for IT operation and maintenance that align with the organization's overall business objectives.
   Establish and manage budgets, resource allocation, and performance goals for IT operation and maintenance.
2. Operation and Maintenance:Oversee the daily operation, maintenance, and performance monitoring of IT systems, networks, data centers, and other infrastructure components.
   Ensure the highest level of system availability and performance while minimizing downtime and disruptions.
3. Team Leadership:Lead and manage the IT operation and maintenance teams, which may include system administrators, network engineers, helpdesk/support staff, and other IT professionals.
   Recruit, mentor, train, and evaluate team members to maintain a high-performing and collaborative workforce.
4. Problem Resolution:Identify and resolve complex IT issues, incidents, and service disruptions through effective incident management and problem-solving processes.
   Implement efficient troubleshooting and escalation procedures.
5. Asset Management:Manage IT assets, including hardware, software, licenses, and contracts.
   Maintain accurate inventories, ensure compliance with licensing agreements, and optimize asset utilization.
6. Security and Compliance:Establish and enforce IT security policies, procedures, and best practices to safeguard data and systems.
   Ensure compliance with relevant industry regulations and standards, and manage security audits and assessments.
7. Disaster Recovery and Business Continuity:Develop and maintain robust disaster recovery and business continuity plans to protect against data loss and ensure the continuity of critical operations.
   Regularly test and update these plans to accommodate changes in the IT environment.
8. Vendor and Supplier Management:Manage relationships with IT vendors, service providers, and suppliers.
   Negotiate contracts and service-level agreements (SLAs), ensuring adherence to agreed-upon terms and high service quality.
9. Performance Monitoring:Implement comprehensive performance monitoring and reporting tools to proactively detect and address performance issues.
   Analyze performance metrics and recommend improvements to enhance system and network performance.
10. Documentation and Knowledge Sharing:

• Maintain accurate and up-to-date documentation of IT systems, configurations, and procedures.
• Develop operational manuals and encourage knowledge sharing within the team to enhance operational efficiency.