Total 8 operations engineer job vacancies in Sales / Marketing category in caa changi airport terminal 2

Sales Engineer for the sales of NOV Wireline and Slickline Equipment in the Oil & Gas Industry.

This position is based out of our Loyang Office.

Job Description:

1. To support the growth of the business by providing technical sales support for customers and the regional sales force, including pre and post client interaction throughout the sales process.
2. To support the Regional Sales Manager/Sales Manager in developing and achieving sales plan and maximize sales success.
3. To mentor and guide the peers in technical sales supports, and general sales skills.
4. Develop high level customer relationships for mutual benefit.
5. Maintain and report monthly forecasts on sales orders-in and backlog.
6. Manage collections, report on AR, and act as the escalation point for chasing significantly aging debt.
7. Participate in sales and operational planning activities to ensure market winning lead times and maximize product availability.
8. Ensure compliance with QMS policy and process to ensure the sales process can be audited and remains compliant.
9. Preparation of quotations and supportive information to customer enquiries.
10. Contract review and processing of orders with supportive information and relevant parties.
11. Management of product pricing evaluation.
12. Assist with pricing of products and regional variation to maximize sales potential.
13. Maintain an overview of clients in the region, their contracts and operations.
14. Maintain an overview of competitors, their activities, success and failures, feedback to management.
15. Management of all existing agents on a regional basis.
16. Monthly report to the Management, including quote activity, new orders, new clients, customer feedback and business outlook.
17. Ready for regional travels, including clients visit, seminars etc. (approximately 50%)
18. Other reasonable tasks as directed by your line manager.

Job Requirements:

1. Min Diploma in Engineering or equivalent field.
2. Min 3-5 years experience in similar function and industry.
3. Excellent analytical, written, verbal communications, and documentation skills.
4. Ability to maintain focus and business acumen under sometimes stressful sales/business negotiations.
5. A strong sense of customer focus (internal/external).
6. A candid team player who collaborates with peers to solve problems.
7. Firm and diplomatic when negotiating.
8. Committed to self-improvement and development through the role to achieve career goals.

Job Description

Key Responsibilities

• Develops and applies quality standards in accordance with company and customer requirements. Develops and conducts related tests.
• Designs and implements methods and procedures for inspecting, testing, and evaluating the precision and accuracy of products and/ or production equipment.
• Develops methods and parameters, project methodology and/ or project proposals.
• Develops and uses procedures. Prepares documentation for inspection/ testing procedures. Recommends corrective action for procedural, product, or process deficiencies.
• Analyze operational data; Develop and implement recommendations. Participates in and may lead audits.
• Evaluates work methods, procedures and policies. Tracks progress of qualification status, reviews reliability test results, determines disposition of non-compliant products, reviews and releases qualification packs
• Utilizes drawings, specifications, industry standards, and sketches, adapting inspection measuring devices and procedures when necessary. Read and interpret technical drawings and specification requirements.
• Reduces qualification cycle time and cost while still meeting quality performance requirements.

Requirements:

• Relevant experiences in customer quality role
• Prior industry experiences in manufacturing, electronics or semiconductor
• Ability to support different time zone when required
• Good communication and interpersonal skills

Responsibilities

> Manage & attend to specific customers to achieve company sales

budget

> Account management for assigned customers

> To support and meet the department objectives and business goals

> Attend to all customer enquiries

> Provide sales forecast to plant for raw materials and production

capacity planning

> Work closely with oversea representative for new customers

development activities

> Assist in implementing and execute plan in developing new customers

> Provide short- and long-term plan on market demand

> Survey and analyses market information for management

Requirements:

1 Degree in any Engineering discipline

2 Outgoing personality and ability to work independently

3 Good knowledge of general market information

4 Good marketing strategy and analysis

5 Strong negotiation, interpersonal and problem-solving skills

6 No experience require if able to meet the above may apply

Senior Sales Engineer will support the growth of the business by providing technical sales support for customers and the regional sales force, including pre and post client interaction throughout the sales process.

Job Description

• Support the Regional Sales Manager/Sales Manager in developing and achieving sales plan and maximise sales success.
• Develop high level customer relationships for mutual benefit.
• Maintain and report monthly forecasts on sales orders-in and backlog.
• Manage collections, report on AR, and act as the escalation point for chasing significantly aging debt.
• Participate in sales and operational planning activities to ensure market winning lead times and maximize product availability.
• Ensure compliance with QMS policy and process to ensure the sales process can be audited and remains compliant.
• Preparation of quotations and supportive information to customer enquiries.
• Contract review and processing of orders with supportive information and relevant parties.
• Management of product pricing evaluation.
• Assist with pricing of products and regional variation to maximize sales potential.
• Maintain an overview of clients in the region, their contracts and operations.
• Maintain an overview of competitors, their activities, success and failures, feedback to management.
• Monthly report to the Management, including quote activity, new orders, new clients, customer feedback and business outlook.
• Ready for regional travels, including clients visit, seminars etc.

Job Requirements

• Minimum Degree in Mechanical Engineering
• Minimum 3 to 5 years of Sales experience in Oil and Gas industries
• Excellent analytical, written, verbal communications, and documentation skills.
• Ability to maintain focus and business acumen under sometimes stressful sales/business negotiations.
• A team player who collaborates with peers to solve problems.
• Firm and diplomatic when negotiating.

Key Responsibilities

• Complete definition and design of complex components, modules and sub systems. Contribute to the system engineering specification both within the field of one's expertise and broadening into other disciplines. Ensure designs meet market requirement specifications (MRS). Coordinate with project marketing and management to understand sub system requirements. Be able to chair architecture brainstorming meetings and drive the systems process to down select to a final architecture of a subsystem.
• Conduct detailed engineering analysis of sub systems using vast knowledge of design concepts and functional requirements pertaining to field of technical expertise and broadening into other disciplines. Assist in creating concepts for architectural design approaches. Evaluate architectures to provide recommendation for best system solution approach.
• Build and qualify prototypes of new designs, or procure entire subsystems from outsourced suppliers and test for compliance with detailed specifications
• Problem identification and troubleshooting a variety of difficult engineering problems in field of technical expertise, including serviceability and manufacturability.
• Support System Integration during the assembly and final testing of new product designs.
• Perform and coordinate tests as per internal as well as industry-accepted reliability specifications. Make suitable design or operational changes as required.
• Support system engineering projects that have a substantial mix of electrical, mechanical, physics, algorithms and software design, and understand the underlying system implications.
• Provide remote and onsite support to field support personnel as required.

Requirements

• PhD/ Master/ Bachelor’s degree in Electrical or Mechanical Engineering
• Experience with modeling dynamic systems involving, fluid flow, thermal, motion systems/position controls, RF/Electrical systems
• Experience in designing feedback control systems
• Understanding of adaptive control, signal processing, optimization techniques
• Strong analytical and problem-solving skills
• Experience with statistical methods/AI/ML desirable
• Excellent verbal and written communication skills and the ability to interact professionally with a diverse group of internal and external stakeholders
• Self-starting individual, proactive and resourceful
• Good communication and interpersonal skills

Work Location

• Science Park II

· Handle sales activities/quotations for assigned account.

· Handle and grow existing customers/ new development customers (Machining and Contract Manufacturing) with strategic growth of 15%-20%.

· Manage customer account status & credit control for assigned account.

· Achieve assigned sales target and consistently follow up for purchase order after quotation is submitted to customer.

· Work with cross functional departments for customer request /new RFQ as per SOP0038.

· Review order fulfilment as per SOP0039 and back-up support for sales coordinator in order fulfilment that enable smooth daily operations.

· Maintain & service customers satisfaction as per SOP0040.

· Review consolidation of pricing & forecasting and work with customers in fulfilling the forecast.

· Participate in weekly / bi-weekly / monthly sales call with customers with the aim to ensure business needs are on schedule and to arrest any potential / new issues by customers relating to sales and revenue.

· Understand and work with multi-level bill of materials (BOM).

· Collaborating with the design, production, supply chain, engineering or R & D departments of the company to determine how products and services could be made or modified to suit the needs of the customer.

· Selling on technologically and scientifically company core capabilities to covert to product sales.

· Maintain and ensure Sales and Marketing annual operating budget did not exceed per HOD prevailing directive.

· Managing close relationship with various departments taking deliverables as top priority.

Any other ad-hoc duties as assigned by supervisor.

Minimum Diploma in Mechanical/Manufacturing Engineering or its equivalent.

Minimum 1 year of relevant working experience.

1. Technical and Technological Skills

· Knowledge in Navision system platform.

· Strong oral and written communication skills.

· Basic MS Office proficiency.

· Provide quality customer service that meets customer needs and expectations.

· Able to accomplish sales-related reports and presentations.

2. Personal Qualities (Soft Skills):

· Customer-focused and results-driven.

· Able to work in different time zone for customers weekly conference calls.

· Able to work independently or with the team.

· Good communication and interpersonal skills in building and maintaining both internal and external relationships.

· Open to explore and decipher new things for professional growth.

Presto Studios’ was founded in August 2013 – A music school where music education will always be a warm and nurturing learning experience. Till today, we have nurtured thousands of students using our teaching methodology, providing them with the most nurturing music environment as they experience the love of music at Presto Studios.

We are seeking a dedicated operations and customer service executive to join our passionate team. This multifaceted role is integral to the smooth operation of our studio, providing administrative support, exceptional customer interaction, and assisting in sales and marketing coordination.

Responsibilities:

• Front Desk Excellence: Be the welcoming face of our studio, greeting students and parents, assisting with inquiries, and creating a warm and inviting atmosphere.
• Administrative Support: Handle administrative tasks, including scheduling, maintaining student records, and ensuring the studio's efficient daily operation.
• Sales Assistance: Assist in sales activities by providing information to prospective students and parents, supporting enrollment, and promoting our offerings.
• Customer Service: Deliver outstanding customer service, addressing questions, concerns, and inquiries professionally and with a smile.
• Marketing Coordination: Collaborate with the marketing team to support marketing initiatives, such as coordinating campaigns, assisting with social media, and helping to organize events.

Citi Markets Operations is currently at a pivotal point in its evolution and journey to implement a target operating model. We take pride and are passionate about our People and our culture. We are invested in our People and their development. We are transforming and simplifying our operating model, creating an exciting environment which encourages diversity of thought and inclusion.

We are a dynamic, global, and diverse Organisation, with a presence in over 60 Countries; covering all front post execution Operations teams including product aligned Middle Office groups, Settlements, Margin, Asset Servicing, Listed Derivative & Commodities Operations. We support an extensive range of Capital Markets products and services including Fixed Income (FX, Rates, Credit, Muni, Cash and Derivatives) where Citi is consistently a dominant top 3 player in the market, Equity (Cash, Derivatives, Prime Brokerage, Futures, Listed Derivs, FXPB) where Citi has a significant growth program to continue to build out its capabilities and services; and Syndicates where we support both FI and EQ new issues and IPOs.

Our Operations groups are core to the success of the Markets business and have significant impact across the lifecycle of a trade. We partner extensively with a range of internal stakeholders including Front Office Sales and Trading Desks, Compliance, Legal, Finance and HR; alongside having significant interaction with our external client base, playing a key role in the overall client experience. We have a Client relationship group, dedicated to overseeing the Organizational service performance and strategic partnership for our top tier client base, where we play a key role in supporting our global clients to ensure they have a first-class experience when doing business with Citi.

Our Business Intelligence and Process Re-engineering group works alongside our Operations teams delivering automation solutions to solve for operational challenges. We partner with Citi’s innovation labs to drive optimization, and overall play a pivotal role in enabling us to transform to achieve our target operating model.

Our Technology partners develop and implement a wide range of applications that support the Operations, Change, Design and Implementation groups in providing innovative products and solutions. We have re-imagined how to provide technology and service in our domain through the alignment of our team vision, culture, and aggressive retirement plan for legacy applications and adoption of a micro-based containerized cloud environment. We encourage our people to create, explore and be adventurous whilst taking measured risk, adopting safe practices to protect the firm. Data lineage and optimization is core to how we develop our eco system. We are growing our capabilities using artificial intelligence, natural language processing and machine learning.

Our roles entail ensuring we operate in a robust control environment, whilst in a fast-paced workplace. We comply with global regulations and internal policies and adopt a proactive approach to identifying opportunities to reduce risk through the continuous evaluation of our controls; to protect our clients, the firm, and our reputation.

We work closely with our external global peers, partners, and regulators, and play an integral part in leading an agenda at the forefront to optimize and streamline processes and drive strategy across our industry.

Job Purpose:

This is an Operations Manager role responsible for the end to end processing of Derivatives transactions and Margining. This is a great opportunity to join a high performing, high profile and energized team providing daily operational support to our Global Business and Clients.

• Reporting into Singapore Markets Operations Leadership Team, the primary responsibility of this role will be:
  • Execute Derivatives trade confirmation and settlement in timely and accurate manner
  • Generate Margin call to clients and post collateral as per agreement
  • Formulate procedures, techniques and contribute to the development of new techniques that increase team productivity, ensuring entire team meets or exceeds performance goals
  • Escalate control gaps and issues to leadership and implement procedures and solutions to mitigate risk
  • Proactive engagement with Singapore country and Global Commodities stakeholders (Business, Technology, Finance/PCG, Legal etc.) in order to support the business and clients
  • Work closely with the Risk & Control team in adhering to an effective control framework that fully meets Audit, Compliance and Regulatory requirements
  • Involvement in developing standardized and sustainable operational workflow and service standards for new product or product variations launches by Global/APAC Commodities business. ie. NPAC process.
  • Ensuring robust infrastructure and tools (Dashboards, MIS, Alerts etc.) are in place to effectively manage risk
  • Complete Static data set-up to facilitate trade booking in a timely and accurate manner.
  • Perform reconciliation and investigate cash breaks in coordination with the Control team.

Risk Management:

• Overseeing and executing critical core operations activities to maintain a culture and environment where processes, risks and controls are continually monitored, and potential risks escalated on a timely basis
• Facilitating risk close out for market transactions, as an invested Operations partner and advisor for the Organisation.
• Daily Collaboration across Global Clients, Trading, and Operations teams to provide solutions and identify/resolve root cause.
• Acting as key point of contact for the team across internal and external stakeholders
• Identifying trends, synergies and weaknesses across products and regions
• Recommending control enhancements as needed

People & Inclusion Agenda:

• Promoting a culture of continuous improvement and cultivating a robust service and control environment
• Championing diversity and inclusion to create a working environment which allows our People to thrive and excel

Organisational Transformation:

• Providing input to simplify, improve and measure processes by delivering enhancements to the control environment, and the customer journey with input to design techniques and digital automation
• Providing valuable input into strategic platform re-engineering initiatives, reducing manual touch points and aligning tech delivery vs. business goals and wallet share optimization
• Providing input into initiatives to continuously improve straight through processing (STP) rates, including the use of robotics, workflow and other innovative re-engineering techniques.

Qualifications and Skills:

• University degree or equivalent experience
• 5-7+ years of relevant experience in Tier 1 global financial institutions
• Ability to work under pressure and manage to deadlines in a fast-paced environment.
• Strong interpersonal skills and ability to interface with senior management
• Strong risk management and control mindset
• Excellent Project Management/UAT skills
• Self-reliant, excellent problem solver and results oriented
• Demonstrated experience leading people and developing effective and diverse teams.

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