Total 30 product specialist job vacancies in Transportation / Logistics category in Orchard, Central Singapore

▪ Monitor market & sales trend:Analyze factors that affect country automotive market based on factual data and logical thinking.

(study with reference to Economy/ Policies/ Seasonality/ Historical trends/ Competition)

▪ Evaluate changing points and clarify planning assumptions for short to mid-term Sales plan. (maximise Opportunity, manage Risk)

▪ Manage production order plan to ensure efficient supply condition using excel tool "rundown".

▪ Discuss and facilitate concensus building with distributor on short & mid-long term planning

Elsa Fontanne (CEI No. R24124496)

Recruitment Consultant

Contact Number: 67860100

Email Address: [email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

About us

TCI EXPRESS is Asia’a largest express Delivery company focusing on Express LTL, FTL, Air Express, Rail Express, Cold Chain Express, and E-commerce.

We specialize in offering time-definite solutions across more than 150 countries.

Tasks & responsibilities

• Develop value propositions for new business opportunities within the industry vertical.

• Oversee service delivery to customers.

• Drive growth by planning linehaul operations for shipments, while closely monitoring movements to meet established SOPs.

• Coordinate with overseas hubs to ensure timely and smooth delivery of shipments to the final destination.

• To meet monthly KPI of SGD 100,000 with 6-8 percent PAT margins

• Handle strategic procurement and manage relationships with stakeholders.

• Coordinate and participate in regular account reviews to ensure customer satisfaction and retention of business.

• Communicate with airlines regarding shipment details.

• Collaborate with the Operations team to ensure customer expectations are met.

• Perform other duties as assigned.

Qualifications & experience

• Diploma / Degree in Business, Logistics, Supply Chain, or a related field.

• At least 2 years of working experience in air freight / International Air Cargo / Freight forwarding industry.

• Strong communication and interpersonal skills.

• Strong analytical and data-driven mindset with good planning skills.

• Excellent in Sales and marketing.

• Good understanding of Sales/Operations (frontline experience).

• Ability to work in a fast-paced environment, prioritize tasks, and meet deadlines.

• IATA certified, CHA knowledge

Remarks:

Reporting to Director

Work from home

Office hours 9 AM till 6 PM

Saturday half day if required by Director for review

Basic Salary + Commission

• Responsible to Support Program Customers in areas of Customer Fulfilment coordination with Asset Management / Repair Management / Supplier Management on Inventory level/controls, Forecasting, Expediting and Customer/ Supplier Relations to achieve contractual and business Plan Goals and Objective.
• Works at the Functional or Program level to oversee Administration support plans and Supply Change Management processes and point of contact for Customer enquiries and solution providers.
• Performs Independent Analysis, defines integrated logistics support requirements, prepares estimates and schedules.

Elsa Fontanne

Outsourcing Team

Contact Number:67860100

Email Address:[email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

Associate Supply Chain Specialist (Contract)

This is a Shift Work Position (24/7) and you will be required to rotate through each shift.

• This position reports to the Asia On-Site Manager and is responsible for executing and achieving the objectives of the

- Integrated Materials Management (IMM) and Rotable Fleet Service Program at the Asia Centre in Singapore

- Particular emphasis on maintaining Program Customer/Supplier around the World with satisfaction and Program Growth.

• Responsible to Support Program Customers in areas of Customer Fulfilment coordination with Asset Management / Repair Management / Supplier Management on Inventory level/controls, Forecasting, Expediting and Customer/ Supplier Relations to achieve contractual and business Plan Goals and Objective.

• Works at the Functional or Program level to oversee Administration / AOG support plans and Supply Change Management processes and point of contact for Customer enquiries and solution providers.

• Performs Independent Analysis, defines integrated logistics support requirements, prepares estimates and schedules.

• Serves as a Company contact and spokesperson with the IMM Onsite Teams, IMM Network of Suppliers, Rotable Fleet Service On-Site Team, Rotable Network of Suppliers, Program Pool Service Providers and Seattle Main Office in multiple Programs located around the World from Singapore

• Coordinates development of solutions to complex Logistics support problems with product support, functions, customers, and suppliers.

• Ensure Contractual Service levels are met or exceeded as the Program Customers

• Assist in the Development of office documentation Daily Management Tip Sheets, Business Scenarios and Desktop Procedures.

• Identify Special Demand from Customer and Report changes to Planning / Asset and Repair Team.

• Monitor Supplier / Program Customer Performance.

• Places recovery STI's / PTI’s / PPI’s in shortage situations and follows up with supplier as necessary.

• Receive “Replace By Engineering” information from Supplier and effects necessary system changes to the IMM / Rotable Fleet Service and Customer systems and as needed support Customer Requirements.

• Identifies parts requiring Return to Supplier or Scrapping action are properly documented and returned to supplier and Systems Updates.

• Maintains Accuracy between Program and Supplier Systems.

• Resolves 3rd Party Logistics Provider problems and Tracks Shipments both for Forward and Reverser Logistics.

To apply, please email your resume in MS Word format to [email protected] indicating in your CV the following information:

Expected Salary:
Notice Required:
Reason for Leaving:

Only shortlisted candidates will be notified.

Jackie Ng May Ying (R1104602)

Recruit Express Pte Ltd

EA No: 99C4599

• Function as a country Person in-charge to handle all Demand & Supply related matters for country in-charge
• Function as a plant Person in-charge to evaluate necessary monthly orders to place to Production Plants and negotiate with Production team on appropriate production to support sales
• Ensures sales team input correct order and within deadline, before sending the orders to Production Plant each month

Job Requirements:

• Degree in Business/Economics/Engineering/Mathematics/IT
• Fresh Graduates are welcome to apply.

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

Job Scope:

• Send Shipping instructions to Carrier based on pre-alert as per customer instructions
• Collecting Survey reports once loading complete
• Process split orders manually
• Assemble to dispatch original documents to customer/Bank
• Screening the LC and advise LC workability/ambiguous clause for LC amendment
• Send request to Surveyor to prepare split Survey Reports based on Split B/L
• Receive Survey report

Jane Lui Jie'en

[Personnel EA Registration Number: R1104482]

Recruit Express Pte Ltd EA Licence No: 99C4599

We regret that only shortlisted candidates will be contacted.

• Designs business development strategy, product portfolio and go-to-market strategy for the assigned markets.
• Executes new product launches in selected export countries.
• Responsible for sales revenue and P&L for the assigned markets.
• Responsible for distributor selection and managing distributor relations.
• The role requires close interaction with the Customer Service/Supply Chain and Export team.
• Prepares Annual Operating Plan (AOP) for the assigned countries, factoring cost savings and financial targets.
• Strives to deliver sustainable sales growth and financial targets in the short and medium term and seeks opportunities to exceed the set sales target.
• Executes general pricing, promotional pricing and trade margins within guidelines and pricing bandwidth.
• Monitors trade spend and provides sales and volume forecasting on a monthly basis.
• Cross functional liaison to ensure all relevant functions are aware of our key success factors and issues in the export markets.
• Monitors and analyses market trends, consumer behavior and competitor activity to identify new opportunities in selected export countries.
• Liaises with markets and Legal Department re local legal requirements re pack design; wording and use of brand Trade Marks and logos to ensure legal compliance in Export markets.

Job Scope:

• Send Shipping instructions to Carrier based on pre-alert as per customer instructions
• Collecting Survey reports once loading complete
• Process split orders manually
• Assemble to dispatch original documents to customer/Bank
• Screening the LC and advise LC workability/ambiguous clause for LC amendment
• Send request to Surveyor to prepare split Survey Reports based on Split B/L
• Receive Survey report

Jane Lui Jie'en

[Personnel EA Registration Number: R1104482]

Recruit Express Pte Ltd EA Licence No: 99C4599

We regret that only shortlisted candidates will be contacted.

Job Scope:

• Send Shipping instructions to Carrier based on pre-alert as per customer instructions
• Collecting Survey reports once loading complete
• Process split orders manually
• Assemble to dispatch original documents to customer/Bank
• Screening the LC and advise LC workability/ambiguous clause for LC amendment
• Send request to Surveyor to prepare split Survey Reports based on Split B/L
• Receive Survey report

Jane Lui Jie'en

[Personnel EA Registration Number: R1104482]

Recruit Express Pte Ltd EA Licence No: 99C4599

We regret that only shortlisted candidates will be contacted.

Job Scope:

• Send Shipping instructions to Carrier based on pre-alert as per customer instructions
• Collecting Survey reports once loading complete
• Process split orders manually
• Assemble to dispatch original documents to customer/Bank
• Screening the LC and advise LC workability/ambiguous clause for LC amendment
• Send request to Surveyor to prepare split Survey Reports based on Split B/L
• Receive Survey report

Jane Lui Jie'en

[Personnel EA Registration Number: R1104482]

Recruit Express Pte Ltd EA Licence No: 99C4599

We regret that only shortlisted candidates will be contacted.

Job Scope:

• Send Shipping instructions to Carrier based on pre-alert as per customer instructions
• Collecting Survey reports once loading complete
• Process split orders manually
• Assemble to dispatch original documents to customer/Bank
• Screening the LC and advise LC workability/ambiguous clause for LC amendment
• Send request to Surveyor to prepare split Survey Reports based on Split B/L
• Receive Survey report

Jane Lui Jie'en

[Personnel EA Registration Number: R1104482]

Recruit Express Pte Ltd EA Licence No: 99C4599

We regret that only shortlisted candidates will be contacted.

Job Scope

Operational Scope:

1. Send Shipping instructions to Carrier based on pre-alert as per customer instructions
2. Collecting Survey reports once loading complete
3. Process split orders manually
4. Assemble to dispatch original documents to customer/Bank

Documentation Scope:

1. Screening the LC swift and advise LC workability/ambiguous clause for LC amendment.
2. Send request to Surveyor to prepare split Survey Reports based on Split B/L
3. Receive Survey report
4. Send Survey report/OBL copy to customer to receive back up LOI. Customer Sales should send the document copies to the customers.

[Joy Yeow Zhi Qian]

[Personnel EA Registration Number: R2096261]

Recruit Express Pte Ltd EA Licence No: 99C4599

We regret that only shortlisted candidates will be contacted.

Job Scope

1. Seek and interpret inputs from across the organization to build a demand plan that will drive operational activity in line with the business objectives.
2. Develop requirement plans for tollers to ensure the tolling plants is operating in line with Afton’s planned requirements.
3. Manage the import and/or export of components or products to support the demand plan activities in other regions.
4. Manage inventory levels within target ranges for key materials and key locations. The aim is to have adequate material to maintain supply without increasing working capital costs to an unacceptable level.
5. Maintain understanding of short term & medium-term capacity availability and constraints. This is so that related enquiries arising from the supply, business and logistics teams can be addressed (in co-ordination with the Regional Marketing Manager/Global Business Manager) in a clear, accurate and responsive manner.
6. Respond to changes in plan in a timely manner. In addition to updating the demand plan and material movement requirements, this should also include highlighting likely impact of these changes to the business team. This is to ensure that the impact of these changes is understood across the Regional/Global teams.
7. Where required, participate in regional S&OP meetings. This will include providing reports on plans, inventory/capacity outlook, actions associated with product transitions and new product introductions. The aim is to use the meeting to communicate the demand plan and seek input and validation.
8. Collaborate with planners in one’s own region and other regions to ensure coordination of material requirements and shared global resources (such as plant capacity) and develop best practice procedures.
9. Be aware of, and support where necessary, other Supply operations within the region to ensure that Planning activities are aligned with Logistics and Procurement objectives.
10. Support Inventory and other ad-hoc reporting for both Demand and Supply Planning
11. Support company quality and safety systems through day-to-day activities and via formal feedback mechanism

EDUCATION & EXPERIENCE MINIMUMS:

• Diploma/Bachelor of Science in Logistics, Supply Chain, Business Administration, etc.
• SAP competency in materials managements and supply planning typically acquired over 5 or more years of experience

Angela Teh Ling Wei (CEI No.R1104464)

Contact Number:67860100

Email Address:[email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

Job Scope

Operational Scope:

1. Send Shipping instructions to Carrier based on pre-alert as per customer instructions
2. Collecting Survey reports once loading complete
3. Process split orders manually
4. Assemble to dispatch original documents to customer/Bank

Documentation Scope:

1. Screening the LC swift and advise LC workability/ambiguous clause for LC amendment.
2. Send request to Surveyor to prepare split Survey Reports based on Split B/L
3. Receive Survey report
4. Send Survey report/OBL copy to customer to receive back up LOI. Customer Sales should send the document copies to the customers.

[Joy Yeow Zhi Qian]

[Personnel EA Registration Number: R2096261]

Recruit Express Pte Ltd EA Licence No: 99C4599

We regret that only shortlisted candidates will be contacted.

Job Scope

Operational Scope:

1. Send Shipping instructions to Carrier based on pre-alert as per customer instructions
2. Collecting Survey reports once loading complete
3. Process split orders manually
4. Assemble to dispatch original documents to customer/Bank

Documentation Scope:

1. Screening the LC swift and advise LC workability/ambiguous clause for LC amendment.
2. Send request to Surveyor to prepare split Survey Reports based on Split B/L
3. Receive Survey report
4. Send Survey report/OBL copy to customer to receive back up LOI. Customer Sales should send the document copies to the customers.

[Joy Yeow Zhi Qian]

[Personnel EA Registration Number: R2096261]

Recruit Express Pte Ltd EA Licence No: 99C4599

We regret that only shortlisted candidates will be contacted.

Job Scope

Operational Scope:

1. Send Shipping instructions to Carrier based on pre-alert as per customer instructions
2. Collecting Survey reports once loading complete
3. Process split orders manually
4. Assemble to dispatch original documents to customer/Bank

Documentation Scope:

1. Screening the LC swift and advise LC workability/ambiguous clause for LC amendment.
2. Send request to Surveyor to prepare split Survey Reports based on Split B/L
3. Receive Survey report
4. Send Survey report/OBL copy to customer to receive back up LOI. Customer Sales should send the document copies to the customers.

[Joy Yeow Zhi Qian]

[Personnel EA Registration Number: R2096261]

Recruit Express Pte Ltd EA Licence No: 99C4599

We regret that only shortlisted candidates will be contacted.

Operational Scope:

1. Send Shipping instructions to Carrier based on pre-alert as per customer instructions
2. Collecting Survey reports once loading complete
3. Process split orders manually
4. Assemble to dispatch original documents to customer/Bank

Documentation Scope:

1. Screening the LC swift and advise LC workability/ambiguous clause for LC amendment.
2. Send request to Surveyor to prepare split Survey Reports based on Split B/L
3. Receive Survey report
4. Send Survey reportcopy to customer to receive back up LOI. Customer Sales should send the document copies to the customers.

[Joy Yeow Zhi Qian]

[Personnel EA Registration Number: R2096261]

Recruit Express Pte Ltd EA Licence No: 99C4599

We regret that only shortlisted candidates will be contacted.

Operational Scope:

1. Send Shipping instructions to Carrier based on pre-alert as per customer instructions
2. Collecting Survey reports once loading complete
3. Process split orders manually
4. Assemble to dispatch original documents to customer/Bank

Documentation Scope:

1. Screening the LC swift and advise LC workability/ambiguous clause for LC amendment.
2. Send request to Surveyor to prepare split Survey Reports based on Split B/L
3. Receive Survey report
4. Send Survey reportcopy to customer to receive back up LOI. Customer Sales should send the document copies to the customers.

[Joy Yeow Zhi Qian]

[Personnel EA Registration Number: R2096261]

Recruit Express Pte Ltd EA Licence No: 99C4599

We regret that only shortlisted candidates will be contacted.

Job Scope

Operational Scope:

1. Send Shipping instructions to Carrier based on pre-alert as per customer instructions
2. Collecting Survey reports once loading complete
3. Process split orders manually
4. Assemble to dispatch original documents to customer/Bank

Documentation Scope:

1. Screening the LC swift and advise LC workability/ambiguous clause for LC amendment.
2. Send request to Surveyor to prepare split Survey Reports based on Split B/L
3. Receive Survey report
4. Send Survey report/OBL copy to customer to receive back up LOI. Customer Sales should send the document copies to the customers.

[Joy Yeow Zhi Qian]

[Personnel EA Registration Number: R2096261]

Recruit Express Pte Ltd EA Licence No: 99C4599

We regret that only shortlisted candidates will be contacted.

Job Scope

Operational Scope:

1. Send Shipping instructions to Carrier based on pre-alert as per customer instructions
2. Collecting Survey reports once loading complete
3. Process split orders manually
4. Assemble to dispatch original documents to customer/Bank

Documentation Scope:

1. Screening the LC swift and advise LC workability/ambiguous clause for LC amendment.
2. Send request to Surveyor to prepare split Survey Reports based on Split B/L
3. Receive Survey report
4. Send Survey report/OBL copy to customer to receive back up LOI. Customer Sales should send the document copies to the customers.

[Joy Yeow Zhi Qian]

[Personnel EA Registration Number: R2096261]

Recruit Express Pte Ltd EA Licence No: 99C4599

We regret that only shortlisted candidates will be contacted.

Operational Scope:

1. Send Shipping instructions to Carrier based on pre-alert as per customer instructions
2. Collecting Survey reports once loading complete
3. Obtain OBL from carrier based on SI from Customer
4. Process split orders manually
5. Prepare LOI when necessary
6. Assemble to dispatch original documents to customer/Bank

Documentation Scope:

1. Screening the LC swift and advise LC workability/ambiguous clause for LC amendment.
2. Send request to Surveyor to prepare split Survey Reports based on Split B/L
3. Receive Survey report (from Surveyor) & OBLS (from carrier).
4. Send Survey report/OBL copy to customer to receive back up LOI. Customer Sales should send the document copies to the customers.
5. Confirmed LOI/s to be sent to Vessel Operators to facilitate Discharge of shipment at POD in lieu of OBL
6. Prepares draft Documents as per L/Cs and confirmed Quantities
7. Make COO from Chamber of Commerce Basis doc requirements
8. Make draft LOI basis confirmed BL/back up LOI and share with process owners for approval.
9. Collect Original BLs from the carrier.
10. Obtain COO from COC, prepare CMI, PKL, SR, drafts etc.
11. COO to be submitted for GCC shipments.
12. Certificate of origin to be submitted whenever required.
13. Consolidate the Documents as per LC and Dispatch to the Nominated Bank/s to share the Non-Negotiable documents to CSR
14. To follow up with Nominated Bank for clean document confirmation
15. To follow up for courier AWB No to be shared with CSR

Angela Teh Ling Wei (CEI No.R1104464)

Contact Number:67860100

Email Address:[email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

Be an integral part in the supply chain transformation program. As a part of a supply chain planning center of excellence, help to strengthen supply chain planning capabilities in the BSCAP region.

Support in implementing an advanced planning solution in BSCAP and run central planning activities utilizing the advanced planning solution. Support BSCAP planners in how to run supply chain planning activities, and drive for continuous improvement in supply chain planning processes & performance.

Responsibilities

Supply Chain Planning Solution Implementation (75%)

• Support with implementation of advanced planning solution (APS) in BSCAP covering demand planning, distribution requirements planning, deployment planning, rough cut capacity planning, production planning and material requirements planning
• Be the functional expert for demand planning for the implementations, owning the solution design and leading the UAT activities
• Support implementation of planning solution for the other supply chain planning areas

Demand Planning CoE (25%)

• Be the CoE lead for demand planning in BSCAP
• Responsible for first level support to BSCAP users for the demand planning solution
• Responsible for ongoing centralized demand planning activities, utilizing advanced planning solution
• Responsible for setup, configuration, and continuous improvement of demand planning utilizing advanced planning solution
• Develop and deploy best practice demand planning processes and drive continuous improvement
• Drive or support root cause analysis of under- or overperforming demand planning KPIs and collaborate with the relevant stakeholders to develop corrective action plans

Generic

• Lead project activities related to Supply Chain Planning and related technology
• All responsibilities must be performed with full integrity and company values – TRACE (Transparency, Respect, Accountability, Collaboration and Embrace Change

Requirements

• Bachelor’s degree with a minimum of 5 years of relevant supply chain experience in an MNC environment
• Experience from working with an advanced planning solution (Ex: SAP IBP, JDA, OMP, AnaPlan, Demand Solutions, Kinaxis, Logility, Oracle, FuturMaster, Quintiq etc)
• Experience in project management, especially connected to an implementation of an advanced planning solution is preferred.SAP knowledge and experience with planning solution integration with SAP is a plus.
• Project Management and Lean Six Sigma certifications isa plus.
• Proficient in Excel and data analytics skills.
• Good interpersonal skills, influencing and stakeholder engagement skills.
• Ability to prioritize, manage competing priorities and solve problems independently.
• Ability to build relationships across the organization and all geographic regions.
• Strong problem-solving skills.

Be an integral part in the supply chain transformation program. As a part of a supply chain planning center of excellence, help to strengthen supply chain planning capabilities in the BSCAP region.

Support in implementing an advanced planning solution in BSCAP and run central planning activities utilizing the advanced planning solution. Support BSCAP planners in how to run supply chain planning activities, and drive for continuous improvement in supply chain planning processes & performance.

Responsibilities

Supply Chain Planning Solution Implementation (75%)

• Support with implementation of advanced planning solution (APS) in BSCAP covering demand planning, distribution requirements planning, deployment planning, rough cut capacity planning, production planning and material requirements planning
• Be the functional expert for demand planning for the implementations, owning the solution design and leading the UAT activities
• Support implementation of planning solution for the other supply chain planning areas

Demand Planning CoE (25%)

• Be the CoE lead for demand planning in BSCAP
• Responsible for first level support to BSCAP users for the demand planning solution
• Responsible for ongoing centralized demand planning activities, utilizing advanced planning solution
• Responsible for setup, configuration, and continuous improvement of demand planning utilizing advanced planning solution
• Develop and deploy best practice demand planning processes and drive continuous improvement
• Drive or support root cause analysis of under- or overperforming demand planning KPIs and collaborate with the relevant stakeholders to develop corrective action plans

Generic

• Lead project activities related to Supply Chain Planning and related technology
• All responsibilities must be performed with full integrity and company values – TRACE (Transparency, Respect, Accountability, Collaboration and Embrace Change

Requirements

• Bachelor’s degree with a minimum of 5 years of relevant supply chain experience in an MNC environment
• Experience from working with an advanced planning solution (Ex: SAP IBP, JDA, OMP, AnaPlan, Demand Solutions, Kinaxis, Logility, Oracle, FuturMaster, Quintiq etc)
• Experience in project management, especially connected to an implementation of an advanced planning solution is preferred.SAP knowledge and experience with planning solution integration with SAP is a plus.
• Project Management and Lean Six Sigma certifications isa plus.
• Proficient in Excel and data analytics skills.
• Good interpersonal skills, influencing and stakeholder engagement skills.
• Ability to prioritize, manage competing priorities and solve problems independently.
• Ability to build relationships across the organization and all geographic regions.
• Strong problem-solving skill

Associate Supply Chain Specialist

Location: City Hall

Duration: 1 Year Contract (renewable)

Working hours:

- 24 hours rotating shift

- 5 Days work Week (will involve Weekends and PH)

Salary range: $3K - $4.2K

Job scope:

• Responsible to Support Program Customers in areas of Customer Fulfilment coordination with Asset Management / Repair Management / Supplier Management on Inventory level/controls, Forecasting, Expediting and Customer/ Supplier Relations to achieve contractual and business Plan Goals and Objective.
• Works at the Functional or Program level to oversee Administration / AOG support plans and Supply Change Management processes and point of contact for Customer enquiries and solution providers.
• Performs Independent Analysis, defines integrated logistics support requirements, prepares estimates and schedules.
• Serves as a Company contact and spokesperson with the IMM Onsite Teams, IMM Network of Suppliers, Rotable Fleet Service On-Site Team, Rotable Network of Suppliers, Program Pool Service Providers and Seattle Main Office in multiple Programs located around the World from Singapore
• Coordinates development of solutions to complex Logistics support problems with product support, functions, customers, and suppliers.
• Ensure Contractual Service levels are met or exceeded as the Program Customers
• Assist in the Development of office documentation Daily Management Tip Sheets, Business Scenarios and Desktop Procedures.
• Identify Special Demand from Customer and Report changes to Planning / Asset and Repair Team.
• Monitor Supplier / Program Customer Performance.
• Places recovery STI's / PTI’s / PPI’s in shortage situations and follows up with supplier as necessary.
• Receive “Replace By Engineering” information from Supplier and effects necessary system changes to the IMM / Rotable Fleet Service and Customer systems and as needed support Customer Requirements.
• Identifies parts requiring Return to Supplier or Scrapping action are properly documented and returned to supplier and Systems Updates.
• Maintains Accuracy between Program and Supplier Systems.
• Resolves 3rd Party Logistics Provider problems and Tracks Shipments both for Forward and Reverser Logistics.

Job requirement:

- Min Degree in relevant field

For interested applicants, please send your updated resume to: [email protected]

All candidates’ information will be treated with the strictest confidence

Melissa Zhang Zhiqi (Mezzo)

R2197564

Recruit Express Pte Ltd

99C4599

Job Scope

• Care for cargo - Check Station Metrics Widget; Check LCM (Life Cycle Monitor) – ensure On-time performance against customer promise.
• Accepts all booking orders (from customer or overseas office) and processes them for handover to Operations.
• Acts as key contact for allocated customers – Own the customer, quality, gross profit.
• Stays informed on shipment and exception status for allocated customers.
• Proactively informs customer on shipment status, exceptions and provides intermediate updates on incident solution.
• Handles customer enquiries.
• Builds partnership and respond promptly - Takes and handles any customer complaints/feedback; solves customer complaints or assigns tasks to other functions
• Participates in joint Sales visits if necessary.
• Offer innovative solutions through upselling
• Passes on leads to Sales.
• Acts as first contact point for customer claims; supports customer in notification and reception of claims, provides DGF claims documents, collects required documents from claimant and hands over to specialized claims handlers when documents are complete, where applicable.
• Collaborates closely with Export Operations, Freight planning team and other departments for smooth handling of shipments and continuous updates.
• Escalates issues, if required.

[Joy Yeow Zhi Qian]

[Personnel EA Registration Number: R2096261]

Recruit Express Pte Ltd EA Licence No: 99C4599

We regret that only shortlisted candidates will be contacted.