Ensure all processes whether import or export or transhipment shipments are carried out in accordance with established procedure and instructions in compliance with regulatory requirements.
Ensure timely preparation of documents for custom clearance, inward or outward permit application, delivery orders, etc for import, export and transhipment consignments in compliance with customer requirements and shipping practices.
Ability to generate import clearance permits
Arrange timely pickup / delivery of cargoes to and from customers according to schedules
Arrange timely transfer of cargo for transhipment connection
Assist customers as and when required, without compromising on procedures
Prepare billing or invoicing to customers including COD transactions
Prepare costing and close file
Ensure accurate expected gross profit reporting
Ensure meeting KPIs performance
Perform clerical duties as and when assigned by immediate superior
Good working knowledge of operations (Air Freight) and handling of DGR cargo
Minimum of 3 years of relevant working experience, preferably with certification in Freight & Logistics
Possess the ability to work independently and good team player with initiativeness
Preferably with minimum GCE 'O' Level passes
Tradenet qualification - a must requirement
Familiar with Trade Regulatory, Trade Net and handling requirements of DG cargo as per classified by IMO
Must have computer knowledge - Microsoft Office, Outlook, Cargowise
Have positive desire to achieve Customer Excellence Service