Total 24 health consultant job vacancies in Singapore

Job Description:

• Develop and embed market conduct risk framework
• Review and approve client facing and non-client facing Marketing Materials
• Partner with first line stakeholders to deliver compliance and ethics training and awareness activities
• Carry out investigation on customer complaints and misconduct allegation against FSCs in an independent, effective and prompt manner in order to reduce customer dis-satisfaction and facilitates service recovery, thereby enhancing customer’s experience.
• Participate and be involved in team initiatives/projects to enhance the market conduct framework
• Carry out adhoc tasks and projects assigned by HOD or supervisor.

Requirements:

• At least 5 years of experience with Investigations or other Compliance functions
• Insurance background is preferred
• Compliance qualifications will be an advantage

Responsible for changing AIA’s analytics landscape by delivering best-in-class advanced data science solutions to drive business growth, improve efficiencies and reduce costs.

Roles and Responsibilities:

· Design, implement and evaluate advanced statistical and machine learning models and approaches for application to various business problem statements.

· Communicate findings from analytical modelling results to relevant stakeholders that will give insights to improve decision making and drive business performance.

· Implement machine learning models into production systems through proper MLOps practices and collaborating with relevant stakeholders.

· Develop processes and tools to monitor & analyse model performance, incorporate Responsible & Explainable AI for both traditional and Generative AI and implement improvements as needed.

· Provide support in building the foundation of technical analytics capabilities within Enterprise Analytics department, including sharing of best practices for coding, modelling, and analysis within the team.

· Drive analytics innovation by keeping abreast of industry’s trends, evaluating, and adapting new and improved data science approaches for the business.

· Develop in depth understanding of the business and be able to advise the business on the technical solutioning by participating in business discussions and presentations as applicable.

Financial and Non-Financial Measures:

· Quality and Timeliness of completion of deliverables

· Effective stakeholder management

· Achieve planned benefits realisation

· Effective problem solving through self or through collaboration with teams

Communication Requirements

· Able to communicate to all levels in the organisation.

· Able to communicate complex model results in a simplified, comprehensible, and convincing manner for non-technical stakeholder audiences through Data & Business Storytelling skills.

Minimum Job Requirements:

· Bachelor’s degree ideally in STEM disciplines (Science, Technology, Engineering, Math); graduate degree in Economics, Statistics, Applied Math, Data Science, or another related quantitative field is preferred.

· Approximately 4-6 years of relevant hands-on experience in analytics/data science.

· Experience in Python for data analysis, visualization, and insight generation.

· Experience handling large datasets using advanced SQL/Spark based Big-Data technologies. Knowledge of Databricks is a plus.

· Experience with Business Intelligence tools (e.g. Tableau), Excel, PowerPoint.

· Knowledge of advanced statistical inferencing concepts (Distributions, Regressions, Hypothesis Testing, ANOVA, PCA, Factor Analysis, Feature Selection etc.) and experience with their appropriate applications.

· Knowledge of a variety of machine learning methods (GLMs, Clustering, Decision Trees, Ensemble Models, Time Series etc.) and their real-world advantages/drawbacks.

· Experience in maintaining Machine Learning production systems and MLOps.

· Understanding and experience in implementation of LLM based RAG applications will be a plus.

· Strong analytical skills, deductive reasoning, problem solving and critical thinking skills.

· Excellent relationship management, strong team building, and the ability to work across business units and functions to drive positive business outcomes.

· Project management skills and ability to manage multiple priorities.

· Strong sense of urgency, accountability, and ownership to drive business outcomes.

· Passionate about working with numbers.

· A drive to learn and master new technologies and techniques.

REGULATORY COMPLIANCE

i) Provide ongoing compliance advisory and support to business functions on various business initiatives, in order to ensure that the business is compliant with existing and new regulations.

ii) Conduct gap assessments on new regulatory developments, liaise with the various business functions to ensure new regulatory requirements are properly implemented, identified gaps are closely monitored to ensure adherence to regulatory requirements.

iii) Ensure regulatory compliance registers are kept up to date and timely certified by Senior Management, regulatory obligations are effectively embedded into business, monitor and ensure proper remediation of any lapses noted.

REGULATORY LIAISON:

i) Liaise with key regulators and industry associations to ensure that their requests and queries are promptly addressed. Facilitate engagement sessions with key regulators to ensure AIAS’ relationship with key regulators are well managed.

ii) Review and provide adequate challenge to the business functions on responses to regulators to ensure the Company’s responses are accurate, consistent and of good quality.

iii) Assist in reporting requirements to regulators, Group, Board of Directors, senior management, and other stakeholders as required.

OTHER RESPONSIBILITIES:

· Provide necessary mentoring and coaching to upskill fellow team members.

Financial Measures

1) To prevent fines and penalties imposed by regulators for non-compliance of regulations

Non-Financial Measures

1. Implement regulatory requirements at local level by effectively communicating requirements to relevant departments/staff, identifying gaps, implement action plan to mitigate gaps and provide the necessary training.

2. Provides prompt compliance advice when handling queries.

3. Complete gap assessments with business functions within stipulated timeline. Ensure new requirements are properly and timely implemented by business.

4. Timely reporting to regulatory /statutory bodies. Prompt escalation of issues or potential delays to management.

5. All other responsibilities and duties assigned by manager are completed within stipulated deadlines.

COMMUNICATION REQUIREMENTS:

INTERNAL

· Regular engagement with relevant stakeholders regarding compliance-related issues/concerns/matters/queries.

· Periodic reporting (if required) and handling requests from Group.

· Engagement with Senior Management on important regulatory issues.

EXTERNAL

MAS, LIA, GIA, CPFB

REQUIREMENTS:

• Bachelor Degree (or degree equivalent) with emphasis on accountancy, business/ business administration/ business management/business studies, insurance or law.
• At least 6 years’ relevant experience, preferably in the financial services industry, focusing on market conduct regulatory compliance for retail customers and liaison with MAS.
• LOMA, CMFAS papers will be an added advantage.

SKILLS:

• Team player
• Good understanding of the Financial Advisers Act 2001 and its subsidiary legislations, guidelines and relevant industry association’s memos and the application to retail business.
• Liaison, relationship building and communication skills e.g. mediation.
• Building trust and credibility with Key Regulators by responding in an accurate, timely and concise manner.
• Project management
• Presentation skills

Job Description:

• Design and implement frameworks, policies and processes to enhance the management of AIAS' operational risks.

• Support the Operational Risk Committee (ORC) in its objective in ensuring that policies, frameworks and programs are implemented appropriately.

• Work closely with all departments to identify, evaluate and monitor key operational risks.

• Develop program to foster and sustain an effective risk culture/risk assessment within the organization.

• Conduct incident investigation and work with various stakeholders to ensure incidents are managed and reported in a timely manner.

• Review and support first line departments on outsourcing matters, including assessment of outsourcing arrangement and due diligence exercise.

• Maintain and support risk-related management systems.

• Support and participate in the implementation of risk-related projects/initiative.

Requirements:

• At least 6 years' experience in insurance or relevant consulting and/or auditing

• Excellent and hands on experience in operational risk management frameworks, methodologies & tools, risk and control assessments

• Possesses a strong risk and control management mindset, constantly paying attention to details and have ability to perform deep-dive investigation

• Knowledge/experience in Technology Risk and Information Security Risk would be a plus

• Possesses a positive attitude and an excellent teammate who is also able to work independently

• Strong interpersonal, analytical, communication and presentation skills

Job Description

• Design and implement frameworks, policies and processes to enhance the management of AIAS' operational risks.
• Support the Operational Risk Committee (ORC) in its objective in ensuring that policies, frameworks and programs are implemented appropriately.
• Work closely with all departments to identify, evaluate and monitor key operational risks.
• Develop program to foster and sustain an effective risk culture/risk assessment within the organization.
• Conduct incident investigation and work with various stakeholders to ensure incidents are managed and reported in a timely manner.
• Review and support first line departments on outsourcing matters, including assessment of outsourcing arrangement and due diligence exercise.
• Maintain and support risk-related management systems.
• Support and participate in the implementation of risk-related projects/initiative.

Requirements

• At least 6 years' experience in insurance or relevant consulting and/or auditing
• Excellent and hands on experience in operational risk management frameworks, methodologies & tools, risk and control assessments
• Possesses a strong risk and control management mindset, constantly paying attention to details and have ability to perform deep-dive investigation
• Knowledge/experience in Technology Risk and Information Security Risk would be a plus
• Possesses a positive attitude and an excellent teammate who is also able to work independently
• Strong interpersonal, analytical, communication and presentation skills

Overall, this position is responsible for expense budget and reporting functions within the organization. This role involves managing the preparing, analysis and reporting of expense budgets, as well as ensuring compliance with financial policies and procedures.

Roles and Responsibilities:

Expense Budget Preparation:

· Collaborates with various departments to gather budget inputs and provide financial guidance.

· Ensures expense budget aligns with the organization’s goals and objectives

Expense Monitoring and Analysis

· Responsible for monitoring actual expenses against budget, identifying variances and analyzing reasons behind them.

· Ensures expenditures align within budget constraints and are within approved limits

· Provides insights and recommendations to senior management

· Prepare for analytical review for financial closing

· Provide GOE insights to all departments on expense control oversight.

· Prepare financial analysis for ad-hoc presentation decks

Financial Reporting

· Coordinate Expense Study exercise for Expense allocation and expense deferability

· Facilitate quarterly expense study exercise and allocation of expenses between lines of businesses

· Prepare expense breakdowns for annual MAS reports

· Business Process Owner of Cost Centre Accounting under SA

Financial and Non-Financial Measures:

· Ensure timely and quality submission of budget submission deliverables and management reports to senior management.

Communication Requirements

· Internal (90%) - For budget preparation, communication with all HODs and EXCO required for understanding budget basis in order to prepare budget submission. Extensive internal communications required from all departments, in order to explain financial results. Business-minded with a management focus and able to build trusted strategic partnership relationships with heads of business functions, senior management and Group Office to provide support from a business perspective. Strategic-minded and able to consider the wider picture in complex situations by linking disparate information and taking an abstract or long-term perspective. Ability to build rapport in engaging and yet challenge manner to partner with and offer support to heads of business functions to manage their costs

· External (10%) – Discussion with auditors on financial performance

Requirements:

· Education – Bachelor of Accountancy

· Experience – 5 years’ experience in Insurance industry

· Certifications/licenses – Certified Public Accountant

· Special skills – Understanding of IFRS, SFRS and MAS Regulations, good communication skills, and report writing skills.

AIA is offering this role with full-time employment benefits as compared to typical self-employment scheme of financial advisors. Instead of commission-based income, candidates will earn a base salary and quarterly performance-based bonuses (upon approval of RNF), as well as Central Provident Fund contributions, annual leave and medical benefits. Individuals will be provided supervision by an agency leader.

Financial Associate Consultants will be put on a 12-month training programme to learn about the life insurance industry, as well as job-specific skills. Eligible individuals would be placed on WSG’s Career Conversion Programme.

To be eligible, you should possess either:

• a degree,
• a diploma awarded by a polytechnic in Singapore,
• full certificate in GCE ‘A’ Level,
• an International Baccalaureate Diploma qualification.

Responsibilities:

• Design, develop, and implement advanced generative models using cutting-edge AI technologies.
• Develop and maintain machine learning and deep learning models.
• Collaborate with data scientists and engineers to design and implement machine learning pipelines using MLOps practice for Data Preparation, Model Training/Re-Training, Deployment, Inference and Monitoring.
• Develop and Deploy scalable REST APIs to expose ML models to various business applications for online inference.
• Develop and implement Data Pipelines for curation of structured/un-structured and semi-structured data for Feature Engineering, Model Training and Batch / Online Inference.
• Conduct research and development activities to improve the performance and efficiency of generative models.
• Collaborate with cross-functional teams to integrate AI / ML models into our products and services.
• Develop and maintain technical documentation related to AI / ML projects and initiatives.
• Provide technical leadership and mentorship to team members.
• Participate in stakeholder discussions to understand the business needs and map into AI roadmap.
• Participate in code reviews to ensure the quality and performance of the AI models.

Requirements:

• 7+ years of experience in Machine Learning / Data Science Role.
• Bachelor or Master degree in computer science, Artificial Intelligence, Machine Learning, or a related field.
• Strong knowledge of machine learning, deep learning, and generative models.
• Experience in training and fine-tuning GenAI models.
• Proven experience in machine learning operations (MLOps).
• Proficiency in programming languages such as Python, Java, or C++.
• Familiarity with cloud platforms like AWS, Google Cloud, or Azure.
• Strong knowledge of Databricks.
• Strong knowledge of PySpark & SQL.
• Strong experience in Python web framework like Flask, Django, FastAPI.

FIND YOUR 'BETTER' AT AIA

We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.

We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.

If you believe in better, we’d love to hear from you.

About the Role

You will be responsible for the overall Cyber Security Operations (including IAM/EDR/DLP etc.), security posture (VMS, regular IVA, EVA and WAS) and baselines governance of AIA Singapore and local/group security projects deliverables.

What you will do:

• Assess the identified vulnerabilities and study and understand the risk profile and impact as per the environmental context.
• Lead the discussions with the infrastructure and application teams, advise them on the relevance of vulnerabilities, and help them understand the impact.
• Understand the false positives reported and the technical limitations of the environment and facilitate the process of risk acceptance.
• Collaborate with the infrastructure and applications teams for the remediation of the identified vulnerabilities.
• Maintain the vulnerability dashboard for the scope and submit reports for both technical teams and management reporting.
• Discuss, consult, and call out as required to the next levels and management in a timely manner for any outstanding issues.
• Provide subject-matter expertise for the vulnerability management service.
• Responsible for budget of Information Security and Governance unit.
• Maintain the related vulnerability indicators in the dashboard in green.
• Keeping tabs on new threats and vulnerabilities and providing analysis as per applicability.
• Propose, plan, and complete service improvement initiatives.

What you should have:

• Bachelor’s degree of computer science, computer engineering or other relevant degrees
• Information Systems Security professional certifications, such as CISSP, CISA, CISM, CSSP, GIAC, or Cloud related.
• Minimum 5 years of IT experience with at least 4 years’ of experience in cyber security incident handling in a regulated environment (e.g. FSI, government etc.)
• Working and hands-on experience in managing vulnerability management processes.
• Deep technical understanding and experience assessing vulnerabilities and identifying weaknesses in multiple operating system platforms, networks, databases, and application servers.
• Ability to assess vulnerabilities and prioritize remediation planning.
• Ability to apply a risk-based approach while working on assigned responsibilities.
• Good understanding of reporting needs at various levels of organization and the ability to design, create, and present the same.
• Knowledge of different domains of information security such us cloud security related
• Good interpersonal skills and the communication network of the incumbent is expected to be internally within Technology Department (40%) and Enterprise Risk Management, Compliance, Internal Audit (10%), Business Departments (5%), Senior Management and Sub-Committees (10%),Group Technology and Group Information Security (25%) and external with Vendors and Service Providers (10%).

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

Work closely with all departments to identify, evaluate and monitor key operational risks faced by AIAS

• Design and implement frameworks, policies and processes to enhance the management of AIAS' operational risks
• Support the Operational Risk Committee in its objective in ensuring that policies, frameworks and programs are implemented appropriately
• Work closely with all departments to identify, evaluate and monitor key operational risks
• Develop program to foster and sustain an effective risk culture/risk assessment within the organization
• Conduct incident investigation and work with various stakeholders to ensure incidents are managed and reported in a timely manner
• Review and support first line departments on outsourcing matters, including assessment of outsourcing arrangement and due diligence exercise
• Support and participate in the implementation of risk-related projects/initiatives

Requirements:

• 6+ years of experience in insurance or relevant consulting and/or auditing
• Excellent and hands on experience in operational risk management frameworks, methodologies & tools, risk and control assessments
• Possesses a strong risk and control management mindset, constantly paying attention to details and have ability to perform deep-dive investigation
• Knowledge/experience in Technology Risk and Information Security Risk would be a plus
• Possesses a positive attitude and an excellent team player who is also able to work independently
• Strong interpersonal, analytical, communication and presentation skills

FIND YOUR 'BETTER' AT AIA

We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.

We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.

If you believe in better, we’d love to hear from you.

About the Role

Supports the company’s ambition in achieving NPS #1 through in-depth understanding and development of customer journey maps (CJM), and identifying areas where customer experience requires improvement or opportunities for innovation

What you will do:

• Map end-to-end customer journeys for key customer propositions, products and touchpoints (online and offline).
• Identify potential for improvements and innovations in existing customer journeys and work with business users to improve customer recommendation at key journeys.
• Collaborate with cross functional teams to stay aligned and consistency throughout the customer journeys: Product, Marketing, Branding, Channels and Operations.
• Analyse and synthesize relevant customer insights to design and deliver desired customer journey maps.
• Apply Customer Experience frameworks and toolkits; Monitor and improve effectiveness of customer journey maps through defined success metrics.

What you should have:

• Minimum 3 years of relevant working experience in Customer Journey Design, and Customer Experience or equivalent.
• Strong communication and interpersonal skills with the ability to influence, manage and build relationships with multiple business stakeholders. The communication network of the incumbent is expected to be approximately 80% internal dealing with key business users and senior leaders from various functions including but not limited to Marketing (Product, Vitality and Brand), Life Operations, Tech and Digital Teams, Finance, Strategy & Planning, Channels (Agency and Partnership Distribution), Risk and Compliance, Legal, and 20% external dealing with appointed service providers/vendors.
• Results oriented and data driven with strong analytical skills; high level of attention to detail, including a proven track record to manage multiple and competing priorities simultaneously.

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

Job Description:

· Providing financial advice based on clients’ financial and protection needs

· Providing recommendation to clients on wealth accumulation and legacy planning

· Providing corporate solutions for business entities

· Delivering a high level of professional customer service to customers

· Building and cultivating client relationships

Job Requirements

· Sales/marketing experience will be an advantage

Job Description:

· Providing financial advice based on clients’ financial and protection needs

· Providing recommendation to clients on wealth accumulation and legacy planning

· Providing corporate solutions for business entities

· Delivering a high level of professional customer service to customers

· Building and cultivating client relationships

Job Requirements

· Sales/marketing experience will be an advantage

Job Description:

· Providing financial advice based on clients’ financial and protection needs

· Providing recommendation to clients on wealth accumulation and legacy planning

· Providing corporate solutions for business entities

· Delivering a high level of professional customer service to customers

· Building and cultivating client relationships

Job Requirements

· Sales/marketing experience will be an advantage

Job Description:

· Providing financial advice based on clients’ financial and protection needs

· Providing recommendation to clients on wealth accumulation and legacy planning

· Providing corporate solutions for business entities

· Delivering a high level of professional customer service to customers

· Building and cultivating client relationships

Job Requirements

· Sales/marketing experience will be an advantage

Job Description:

· Providing financial advice based on clients’ financial and protection needs

· Providing recommendation to clients on wealth accumulation and legacy planning

· Providing corporate solutions for business entities

· Delivering a high level of professional customer service to customers

· Building and cultivating client relationships

Job Requirements

· Sales/marketing experience will be an advantage

Job Description:

· Providing financial advice based on clients’ financial and protection needs

· Providing recommendation to clients on wealth accumulation and legacy planning

· Providing corporate solutions for business entities

· Delivering a high level of professional customer service to customers

· Building and cultivating client relationships

Job Requirements

· Sales/marketing experience will be an advantage

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And to get there, we need ambitious people who believe in playing an important part in shaping that future. People seeking unmatched career and personal growth opportunities, who are driven to work with, and learn from some of the most inspiring and supportive leaders in the business.

Sound like you? Then read on.

JOB DESCRIPTION SUMMARY

As a key member of Customer Value Analytics team, this role will have the opportunities to influence decisions making in Marketing. You will turn business questions into data analysis and provide recommendations to business partners efficiently.

WHAT YOU’LL BE DOING

• Work with various business owners to identify business opportunities, data needs and pain points.
• Design, build and automate reports and studies to track key business performance, leveraging Databricks SQL and Alteryx
• Design and build scalable data solutions to improve efficiency within team and enable first-level self-service by business owners
• Fulfill and streamline current campaign data processes
• Plan and execute analyses to answer business questions and provide insights
• Data storytelling to connect the dots between campaign, product, customer segment and business performance. Deliver effective presentation of findings and recommendations to stakeholders
• Fulfil adhoc requests. Identify trend and business needs from these requests, and propose long-term solutions
  

WHAT WE ARE LOOKING FOR

• Bachelor’s Degree in quantitative fields such as Analytics, Data Science, Statistics, Economics, Finance, or Operations Research.
• 3-5 years of experience in business analytics or data science, turning large datasets into actionable insights.
• Curious, highly motivated self-starter who is adept at problem solving and comfortable with learning new analytical skills.
• Strong SQL programming skill (mandatory).
• Experience using Tableau, Alteryx, and Python is preferred.
• Experience in insurance industry is preferred, but not mandatory
  

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

Job Description:

· Providing financial advice based on clients’ financial and protection needs

· Providing recommendation to clients on wealth accumulation and legacy planning

· Providing corporate solutions for business entities

· Delivering a high level of professional customer service to customers

· Building and cultivating client relationships

Job Requirements

· Sales/marketing experience will be an advantage

Job Description:

· Providing financial advice based on clients’ financial and protection needs

· Providing recommendation to clients on wealth accumulation and legacy planning

· Providing corporate solutions for business entities

· Delivering a high level of professional customer service to customers

· Building and cultivating client relationships

Job Requirements

· Sales/marketing experience will be an advantage

Job Description:

· Providing financial advice based on clients’ financial and protection needs

· Providing recommendation to clients on wealth accumulation and legacy planning

· Providing corporate solutions for business entities

· Delivering a high level of professional customer service to customers

· Building and cultivating client relationships

Job Requirements

· Sales/marketing experience will be an advantage