Total 13 system analyst job vacancies in singapore central singapore

At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone. As pioneering innovators for over 100 years, we're now transforming our organisation to be faster, simpler and more connected. Because we want to be even better equipped to develop digital solutions and experiences that help more people live Healthier, Longer, Better Lives. To get there, we need people with tech/digital/analytics expertise and passion to help develop positive, sustainable change through digitally enhanced experiences that will impact the lives of millions of people and create a healthier future for everyone. If you believe in developing a better tomorrow, read on. About the Role Responsible for analyzing claims data and producing insights to support business needs Leverage on data mining skills to prepare KPIs for reporting and drive insights. Monitor and report operational performance metrics via dashboard. Retrieve, analyse and summarise operations and customer data and develop business intelligence to optimize efficiency of Claims processes. Communicate and present findings to management via slides and oral presentation, and provide insights to enable informed management decisions. Build relationship with team leads and work with them to address issues and provide data support. Finetune and maintain database for development of key metrics. Apply programs such as SQL and Tableau, in analysing and summarizing data insights to explain variances and trends for business solutions. Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives. You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

Do meaningful work with us. Every day. At Amplify Health, we're looking for individuals with ambition, resilience and passion for healthcare, insurance, wellness and digital technology. As a fast-growing business with the ambition of making people and communities across Asia healthier, we have exciting career opportunities available to help us achieve our vision. The System Architect should translate the project needs and customer requirements into a Software Architectural Specification that is aligned to the technical strategy, integrates to other systems and ensures optimal systems performance. Guides and the reviews the source code development process with regards to alignment to the technical design. Monitors the systems performance and proactively finds ways to enhance efficiency and ensure stability. Conduct reviews and contribute to the development of the Standards. How you would make a difference The successful candidate will be required to perform but not limited to the following key outputs in respect of the Platform Solutions portfolio: Decision and Design Artefacts Create a high-level architectural design, logical design, high level mapping (data, process) and code design Ensure that the technical design will integrate to required systems, that the design is technically feasible and aligned to the business and technical strategy. Create Software Architecture Specification Assist in developing alternative solution proposals, and participate in the evaluation and selection process Document the Decision Analysis & Resolution Report Document and validate requirements that will be required to document the Release Notes and monitoring team's parameters Define the test strategy to Test performance on new infrastructure after it has been commissioned Advise the Development Manager (or relevant technology partner) of infrastructure requirements required to sustain/improve system performance Complete the technology support request form if needed Review Report Review Business Requirement Documents and System Requirement Documents Prior to Go-Live, conduct informal reviews of source code and unit tests to evaluate efficiency, and adherence to standards Conduct peer reviews of Architectural Specifications for adherence to standards, optimised design and architectural soundness Problem/Incident Root Cause Analysis Report Participate in the investigation, diagnosis and solution development & testing related to logged incidents and Problems Document to relevant findings in a Report SLA Compliance Report Define a monitoring strategy for the application (ensuring that the correct parameters are exposed for monitoring), review Service Definition Analyse monitoring results as obtained from Systems Monitoring Teams Assure the availability (scalability, availability & security) as per defined systems performance expectations Take proactive steps to ensure availability Source Code Implement the Technical Specification using the relevant development language (Java, Magic) Produce source code by applying the technical standards, and referencing the systems' exposed sub-processes Update the reference documentation and update the scheduling tool with progress Document logic and comments inside code Document Database structure changes and rule changes Produce or update the configuration files Guidelines, Standards and Coaching Participate in different internal forums and lead work streams to improve methodology, internal processes, standards and guidelines Conduct training and informal coaching with own team Assist developers in understanding the architectural principles of the environment Manage weekly team meetings to discuss overall Architecture What you need to be successful Work experience : Minimum of 6 years' experience in software development in Java Minimum of 2 years' experience in a team lead capacity Must have relevant business experience or product/systems knowledge Process knowledge of SDLC, Project Management, Systems architecture, ITIL processes, CMMI Technical knowledge of Spring (Boot, Batch, Data, Testing, Messaging, Event) Java 8 (preferred 11), Angular, HTML, UML, BPM, Modelling - essential Strong knowledge of Database, SQL skill and Hibernate. Strong knowledge of DevOps, Agile methodology and Solution Architecture Strong knowledge of CI/CD, maven/gradle building process Experiences working with containers (Docker, Kubernetes) Strong knowledge of enterprise integration technologies including messaging (JMS), events, webservices (REST, SOAP), streaming (Kafka) Strong knowledge of Enterprise Integration Patterns Knowledge of Workflow Engine (Camunda) and Rule Engine (Drools) Knowledge of Data modelling techniques, UML process design, Usability design Experience in open-source technologies (Atlassian Suite) MS Azure expose is advantageous Education/certifications : BSc Informatics/Computer Science or Mathematics Project Management qualification - beneficial Microsoft Azure certification - beneficial Skills/Knowledge : Great stakeholder management Technical Architecture Process and Data mapping Entity diagram mapping Project management Innovative/Creative thinking Logical and practical thinker Communication (Written, Verbal and Listening) Influential Leader Proactive in identifying risks and problems Facilitate IT workshops, planning and knowledge sessions Be able maintain composure during high pressure situations Understand how products translate into systems for use by clients Systematic Thinker You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

FIND YOUR 'BETTER' AT AIA We don't simply believe in being 'The Best'. We believe in better - because there's no limit to how far 'better' can take us. We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives. If you believe in better, we'd love to hear from you. About the Role Reporting to the Regional Head of Equities Research, the successful candidate will contribute to the development and implementation of AIA Group's ESG-related stewardship objectives, primarily in the areas of investee company engagement and proxy voting, ensuring alignment and consistency with our firm's sustainable investing goals and conducting analysis on the engagement and proxy voting outcomes. The successful candidate is responsible for assisting the Regional Head of Equities Research and Senior Stewardship Analyst in: Implementing future thematic engagement and proxy voting policies, target operating model and processes for AIA Group to be rolled out to all Business Units, in collaboration with key stakeholders across AIA Group as well as External Fund Managers (where relevant) Providing in-depth analysis and guidance to our Group-wide Research Analysts on how to effectively assess the impact of transition and physical climate risks on our investee companies and recommendations, using climate data resources Providing updates on the latest developments in Stewardship-related regulatory requirements and industry practices to the Investments team Coordinating with all Research Analysts and Portfolio Managers across all Business Units to ensure that the proxy voting actions are aligned and consistent with AIA Group's Net Zero, SBTi targets and other sustainable investing objectives Consolidating and analyzing the results of all corporate thematic engagement and proxy voting activities, summarizing the key takeaways and recommending the next steps Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives. You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone. It's about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030. And as part of our marketing, distribution & partnership team, you'll play a vital part in advancing this movement. From inspiring meaningful connections with customers, partners and other stakeholders, to delivering purpose-led brand positioning and messaging, you'll be making a positive, healthy impact across all channels. You will have a unique and important part to play in helping more people live Healthier, Longer, Better Lives. So if you believe in inspiring a better future, read on. About the Role WE ARE LOOKING FOR... A team member who will partner with internal and external stakeholders to deliver prompt and value-added services to all AIA's partner distribution related channels and constantly build the reputation of Policy Services Department. WHAT YOU'LL BE DOING Act as the main point of contact for designated Channel and become value added partner of the Channel by understanding their needs and improving the relevance of POS outcomes to them. Support distribution channel initiatives for process improvements, participate in providing conceptualized feedbacks for betterment of current processes. Lead & facilitate solutioning for any issues faced by partners' distributors and ensure resolution of said issues, including calling the partners/customers. Accountable for the achievement of the relevant SLAs including but not limited to processing requests, resolving email enquiries and clearance of suspense. Support & actively contribute to evolution of Target Operating Model to transit from traditional model to digitally enabled model. Display behavior and attitude aligned with enterprise direction (e.g., Leadership Essentials) and help POS to achieve its stated mission statement. Handle enquiries and requests from designated Channel through emails within the agreed turnaround time, managing of document submissions. Ensure timely and accurate processing by respective internal stakeholders, relaying completion updates and deliverables to hands of customers via partners. Responsible for coordination and preparation and documenting of team meetings. Maintain and update team manual to ensure all new workflows and guidelines are incorporated and documented accurately. Uphold compliance to all IT and Compliance guidelines. Any other tasks as request by Team Lead or Head of Policy Services. WHAT WE ARE LOOKING FOR You are able to adapt to dynamic environments and manage multiple stakeholders. You also have: A Bachelor's Degree in a relevant field. At least 5 years of experience in (1) Partner Distribution operations OR (2) Policy Servicing or equivalent experience in HNW policies. Supervisor y experience is preferred . Life I nsurance knowledge preferred. #LI-NT Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives. You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone. It's about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030. And to get there, we need ambitious people who believe in playing an important part in shaping that future. People seeking unmatched career and personal growth opportunities, who are driven to work with, and learn from some of the most inspiring and supportive leaders in the business. Sound like you? Then read on. About the Role •\tResponsible for portfolio management activities of Private Equity (PE) & Venture Capital (VC) portfolios of client mandates, which include assisting in due diligence and closing activities of PE & VC investments, monitoring investments in the portfolio and reporting of performance and developments in portfolio. •\tAssist in the sourcing, assessment and recommendation of PE & VC investments. Manage portfolio activities of Private Equity portfolio, including assessment of new investments, conducting due diligence and closing activities (50%). Monitor, analyse and report existing PE investments' performances and developments; make recommendations on any investment decisions needed to preserve and/or enhance value of investments. (30%) Performs other responsibilities and duties periodically assigned in order to meet operational and/or other requirements (20%) Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives. You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone. It's about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030. And to get there, we need ambitious people who believe in playing an important part in shaping that future. People seeking unmatched career and personal growth opportunities, who are driven to work with, and learn from some of the most inspiring and supportive leaders in the business. Sound like you? Then read on. About the Role To meet various regulatory expectations by conducting quarterly BSC reviews and carrying out internal investigations in respect of any market misconduct committed by representatives. WE ARE LOOKING FOR Fulfill requirements under BSC framework via BSC reviews, customer call surveys, reviews of Mystery Shopping cases, and assignment of quarterly BSC grades to representatives and supervisors Conduct investigations by interviewing with relevant parties such as reps, leaders and clients, obtaining and assessing documentary evidence of alleged misconduct, and providing outcomes of investigations Prepare investigation reports, documenting the investigator's assessment and recommendations Mete out disciplinary actions in accordance to the Company's Market Conduct Standards Analyse common trends to identify high-risk representations and agencies Conduct portfolio reviews of high-risk representatives (through use of data analysis) Provide consult to stakeholders on BSC related matters WHAT YOU WILL HAVE Min Diploma At least 1 to 2 years of insurance sales advisory experience Market conduct and/or Balanced Scorecard experience preferred CMFAS 5 & 9 certified is a plus #LI-SC1 Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives. You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

FIND YOUR 'BETTER' AT AIA We don't simply believe in being 'The Best'. We believe in better - because there's no limit to how far 'better' can take us. We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives. If you believe in better, we'd love to hear from you. About the Role Responsible for providing new proposal and conduct credit analysis on individual securitized product transactions and continuous monitoring on securities and asset managers Develop strong understanding on relevant securitized products and latest market developments in both the loans and CLO market Conduct due diligence on individual transactions including underlying portfolio analysis, structure review and document reviews and present findings for limit approval Monitor securities on a regular basis with the use of Intex by reviewing the underlying portfolio and structure of the securitized products. Make recommendations if credit deterioration on the underlying portfolio has occurred Conduct regular review on CLO managers on a regular basis, based on quantitative and qualitative analysis Conduct fundamental research in securitized products including topical issues / macro themes Focus on continuous improvements in monitoring systems and maintain up-to-date, comprehensive and well-organized data for analysis Regularly review and update relevant credit and risk management procedures to be in line with the regulatory requirement and AIA Credit Policy plus investment governance framework Assist on ad-hoc projects relating to credit or risk management as assigned from time to time Network / engage with external stakeholders e.g. rating agencies and issuers to gather up-to-date information for recommendation and monitoring Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives. You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone. As pioneering innovators for over 100 years, we're now transforming our organisation to be faster, simpler and more connected. Because we want to be even better equipped to develop digital solutions and experiences that help more people live Healthier, Longer, Better Lives. To get there, we need people with tech/digital/analytics expertise and passion to help develop positive, sustainable change through digitally enhanced experiences that will impact the lives of millions of people and create a healthier future for everyone. If you believe in developing a better tomorrow, read on. About the Role A Solutions Analyst who will be responsible for supporting the execution and implementation of the new products' system enhancement, in Life Operations, POS / Claims function. Involve in new product discussion from initial till the implementation of the product. Mainly in charge of POS / Claims function based on the urgency of the scope. Facilitate discussions with the business to gain a deep understanding of their current processes and document the necessary rules and enhancements. Gather requirement and assist business user from the system perspective to ensure the URS is right as per product team and business users' understanding. Create streamlined business process mappings (AS-IS & TO-BE), to ensure that flow of process is correct prior to implementation of the system. Serves as the intermediary between the technology and business teams, facilitating the development and implementation of backend and digital platform. Translate business requirements into test scenarios, conditions and expected results for user acceptance testing (UAT). Liaise with stakeholders to ensure test environments and any specific UAT requirements are set up in readiness for test execution. Execute the UAT and review the results, work closely with stakeholders to resolve UAT defects if any. Report UAT progress and highlight key areas of risk and issues. Prepare end user training guide prior to implementation. Perform post implementation verification after system release. Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives. You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone. It's about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030. And as part of our marketing, distribution & partnership team, you'll play a vital part in advancing this movement. From inspiring meaningful connections with customers, partners and other stakeholders, to delivering purpose-led brand positioning and messaging, you'll be making a positive, healthy impact across all channels. You will have a unique and important part to play in helping more people live Healthier, Longer, Better Lives. So if you believe in inspiring a better future, read on. About the Role An enthusiastic and energetic Events Analyst to create, drive and execute events that excite, engage and motivate AIA's internal customers and distribution partners to meet Tied Distribution targets and business growth. WHAT YOU'LL BE DOING Creating, driving and executing experiences and events that excite, engage, connect and motivate AIA's internal customers (agents and FA) and partners. Project administration and management: from developing activation plans, timelines, management of agency and vendors and creative development. This involves sourcing, evaluating and appointing service providers and tendering. Planning and executing a myriad of in person and online activations ranging in scale and types Collaborating and communicating with internal stakeholders, team members and external stakeholders. Conducting pre and post event evaluations and reporting on outcomes, taking initiatives to implement improvement plans. Budget management Onsite execution and delivery of events Any other ad hoc projects and duties YOU WILL HAVE Education - Diploma or Degree Holder Any working experience in events planning or marketing comms will be advantageous Skills: Communications, organizational and negotiation skills is a must. Proficient in MS office: MS Word, Advance Excel (V-Lookup is a plus especially for registration/ rsvp purposes, budgetary and mail merging), Basic powerpoint to do presentations, Knowledge of using MS sharepoint and basic video filming is an advantage Meticulous, Proactive, Resourceful with problem solving skills, Pleasant and good-natured, Team player May need to travel for overseas trips #LI-HN1 Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives. You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone. It's about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030. And to get there, we need ambitious people who believe in playing an important part in shaping that future. People seeking unmatched career and personal growth opportunities, who are driven to work with, and learn from some of the most inspiring and supportive leaders in the business. Sound like you? Then read on. About the Role Possessing up-to-date knowledge on AIA finance and accounting processes, terminology, workflows, system functionalities, parameters and interfaces, finance operations and data analysis Support senior Finance stakeholders to identify and drive the successful delivery of new improvement initiatives Possess up-to-date knowledge on AIA finance and accounting processes, terminology, workflows, system functionalities, parameters and interfaces, finance operations and data analysis Effectively engage finance stakeholders and gain credibility to influence decision makers Participate and actively listen during workshops/ interviews to understand key messages Proactively research best practices and evaluate suggested technical solutions against business requirements to propose most effective solutions Quality assurance mindset in reviewing system and testing related outputs to ensure accuracy Result oriented with a sense of urgency to follow up with project-related matters to resolution and proactively report any concerns or unresolved issues that may lead to service interruption or project delays Provide operational support Review UAT results for product launches Review daily system reconciliation results Requirements Bachelor Degree preferred Good interpersonal and communication skills Able to work in the fast pace environment #LI-SC1 Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives. You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone. As pioneering innovators for over 100 years, we're now transforming our organisation to be faster, simpler and more connected. Because we want to be even better equipped to develop digital solutions and experiences that help more people live Healthier, Longer, Better Lives. To get there, we need people with tech/digital/analytics expertise and passion to help develop positive, sustainable change through digitally enhanced experiences that will impact the lives of millions of people and create a healthier future for everyone. If you believe in developing a better tomorrow, read on. About the Role As a key member of Customer Value Analytics team, this role will have the opportunities to influence decisions making in Marketing. You will turn business questions into data analysis and provide recommendations to business partners efficiently. You will support management and internal stakeholders with the following: Work with various business owners to identify business opportunities, data needs and pain points. Design, build and automate reports and studies to track key business performance, leveraging Databricks SQL and Alteryx Design and build scalable data solutions to improve efficiency within team and enable first-level self-service by business owners Fulfill and streamline current campaign data processes Plan and execute analyses to answer business questions and provide insights Data storytelling to connect the dots between campaign, product, customer segment and business performance. Deliver effective presentation of findings and recommendations to stakeholders Fulfil adhoc requests. Identify trend and business needs from these requests, and propose long-term solutions Requirements: Bachelor's Degree in quantitative fields such as Analytics, Data Science, Statistics, Economics, Finance, or Operations Research. 3-5 years of experience in business analytics or data science, turning large datasets into actionable insights. Curious, highly motivated self-starter who is adept at problem solving and comfortable with learning new analytical skills. Strong SQL programming skill (mandatory). Experience using Tableau, Alteryx, and Python is preferred. Experience in insurance industry is preferred, but not mandatory #LI-SC1 Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives. You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone. It's about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030. And to get there, we need ambitious people who believe in playing an important part in shaping that future. People seeking unmatched career and personal growth opportunities, who are driven to work with, and learn from some of the most inspiring and supportive leaders in the business. Sound like you? Then read on. About the Role Responsible for developing and implementing processes and controls to ensure compliance with rules and regulations that prevent financial crime What you will do: Perform periodic review, trigger event review and enhanced due diligence for higher risk customers and suspicious transactions (e.g. PEP, sanctions, adverse news, assignments, cash or cash equivalent transactions, etc.) according to applicable AML/CTF policies / guidelines / SOPs Review and assess alerts arising from name screening / transaction monitoring / customer risk scoring systems and liaise with other functional units (e.g. Life Operations) for necessary investigation and follow-up actions Identify and escalate higher risk customers / suspicious transactions / activities for senior management reporting / review and approvals Conduct investigation into suspicious activities and prepare suspicious transaction report for timely filing to Financial Intelligence Unit Contribute suggestions / support to improve system/operation processes and methodologies through participation of process improvement or digitalization projects, e.g. conduct user acceptance test, update operation manuals, etc. Maintain accurate regular review, risk assessment, trigger event review and enhanced due diligence records Assist to prepare AML/CTF related management reports Support risk assessment / compliance review on regular or upon ad-hoc request Carry out other ad-hoc tasks or projects, e.g. support regulatory reporting Exercise diligence in delivering quality work and strong commitment to agreed timeline. What you should have: Diploma/Degree in Finance, Business or any related field 2 to 3 years of experience in financial crime compliance role within insurance industry Good knowledge of AML/CTF control processes and MAS requirements Strong interest in developing career in insurance and AML/CTF space Team player and attention to details, able to take on high volume of workload and multi-tasking; at times may involve working beyond the normal office hours Excellent verbal and written communication skills Knowledge or exposure in any data analytics tool or AML System is a plus, e.g. Nice Actimize, SQL, Python Certifications pertaining to AML/KYC will be added advantage, e.g. ACAMS Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives. You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone. As pioneering innovators for over 100 years, we're now transforming our organisation to be faster, simpler and more connected. Because we want to be even better equipped to develop digital solutions and experiences that help more people live Healthier, Longer, Better Lives. To get there, we need people with tech/digital/analytics expertise and passion to help develop positive, sustainable change through digitally enhanced experiences that will impact the lives of millions of people and create a healthier future for everyone. If you believe in developing a better tomorrow, read on. About the Role A Solutions Analyst who will be responsible for supporting the execution and implementation of the new products' system enhancement, in Life Operations, namely in Claims. Actively involved in delivery and implementation of Claims System enhancements, implementation of new products requested by the business. These enhancements may encompass changes related to ClaimEz, artificial intelligence (AI) and optical character recognition (OCR). Facilitate discussions with the business to gain a deep understanding of their processes and document the necessary rules and enhancements. Create streamlined business process mappings (AS-IS & TO-BE), to ensure that process is lean prior to implementation of the automation. Develop thorough business requirements that align with current and anticipated business needs, while also keeping in mind future changes. Serves as the intermediary between the technology and business teams, facilitating the development and implementation of new systems or improvements to existing ones. Translate business requirements into test scenarios, conditions and expected results for user acceptance testing (UAT). Liaise with stakeholders to ensure test environments and any specific UAT requirements are set up in readiness for test execution. Execute the UAT and review the results, work closely with stakeholders to resolve UAT defects if any. Report UAT progress and highlight key areas of risk and issues. Provide UAT signoff after ensuring that all functionalities have been tested, defects have been identified and documented, impacts have been assessed, and resolutions provided. Prepare end user training guide and train the trainer prior to implementation. Perform post implementation verification prior to project closure. #LI-SC1 Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives. You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.