Total 4 job vacancies by Abr Holdings Limited

• Work with direct reports to develop and implement promotions, food, menu items and presentations
• Develop a food and beverage operating strategy that is aligned with the brand’s business strategy and leads its execution
• Ensure integration of departmental goals in plans
• Ensure that regular, on-going communication occurs in all areas of food and beverage
• Work with direct reports to review business in house and potential business in surrounding area and troubleshoot potential challenges/conflicts
• Establish business continuity and crisis management plans across the operations
• Reviews staffing levels to ensure that guest service and operational needs are met, including overseeing the scheduling, and staff related issues
• Sets expectations for food and beverage leadership team for demonstrating desired service behaviors
• Provides feedback to employees based on observation of service behaviors
• Utilizes employee feedback policy to identify and address employee problems or concerns in a timely manner
• Reviews financial reports and statements to determine how Food and Beverage is performing against budget
• Create and atmosphere in all food and beverage areas that meets or exceeds guest expectations
• Formulate strategies for continuous improvement
• Develop service recovery frameworks to address customer service delivery gaps
• Drive recruitment efforts based on projected manpower requirements and business needs
• To undertake any other duties and responsibilities assigned by the management
• Act as a link between the management and operations to ensure that business goals are met.

• Ensure that the restaurant operates in compliance with the Operating Level Program Standards, local authorities and MOE’s regulation. Enforce the in-house housekeeping and cleaning schedule.
• Maintain quality of food and ice cream by checking on preparation procedures and taking actions if necessary.
• Maintain high standards in customer service through close supervision of staff and implementation of in-house training and development programs.
• Maintain a safe level of restaurant’s inventory for business operation. Ensure strict receiving, checking and storage procedures for inventory.
• Ensure accuracy for all sales taking, including cash bank-in, credit card payment, etc.
• Enforce discipline and ensure proper conduct of all staff. Create a high level of morale amongst the staff in the restaurant.
• Plan duty roster for the restaurant service staff, keeping within labor budget.
• Maintain in good condition for all equipment and fitting in the restaurant through enforcement of maintenance programs. Liaise with assigned contractors on maintenance and servicing of equipment.
• Enforce internal cost control systems and procedures as set out by the Restaurant Manager.
• Recruit and select service staff. Develop, coach and train supervisors and staffs to meet performance standards.
• Assist Restaurant Manager in restaurant administrative duties and any other duties assigned by the Restaurant Manager.

Job Duties :

• Maintain customer service at the dining area through close supervision of staff.
• Maintain housekeeping and cleanliness by enforcing the in-house housekeeping and cleaning schedule.
• Maintain in good condition for all equipment and fitting in the restaurant through enforcement of maintenance programs.
• Maintain quality of food and ice cream by checking on preparation procedures and taking actions if necessary.
• Place orders for restaurant inventories to meet the required level and follow strict receiving, checking and storage procedures.
• Plan and conduct training classes on all aspects of operations.
• Develop, coach and train supervisors and staff to meet performance standards.
• Enforce discipline and ensure proper conduct of all staff.
• Ensure accuracy for all sales taking, including cash bank-in, credit card payment, etc.
• Assist in any other duties assigned by the Duty Manager.

Interested Candidate,

☎️ Call Or WhatsApp : 9689 1693

Job Duties :

• Ensure that the restaurant operates in compliance with the Operating Level Program Standards, local authorities and MOE’s regulation. Design and implement an in-house housekeeping schedule.
• Maintain quality of food and ice cream by checking on preparation procedures and obtaining feedback from the customers for improvement.
• Maintain high standards in customer service through direct supervision planning and implementation of in-house training and development programs. Handle customers’ complaints with tact and diplomacy.
• Plan and maintain a safe level of restaurant’s inventory for the business operation. Ensure strict receiving, checking and storage procedures for inventory.
• Ensure security for all cash and gift vouchers. Approve petty cash claims and maintain accurate records. Ensure accuracy for all sales taking, including cash bank-in credit card payment, etc.
• Enforce discipline and ensure proper conduct of all staff. Create a high level of morale amongst the staff in the restaurant.
• Monitor and control labor cost through effective manpower scheduling. Chart and monitor leave for staff.
• Maintain all equipment and fitting in the restaurant in good condition through planning and implementation of maintenance programs. Liaise with assigned contractors on maintaining and servicing of equipment.
• Handle all restaurant administrative duties. To submit all necessary records and paperwork to corporate office timely.
• Develop and implement effective internal cost control system with clearly set procedures. Exercise cost controls by ensuring accurate portioning, minimize wastages, preventing and proper inventory control. Enforce strict receiving, checking and storage procedures. Control monthly stock checks of all inventories.
• Analyze and interpret monthly profit and loss statements and take actions for improvement of results.
• Ensure proper coordination and execution of marketing programs and activities developed by Marketing Department.
• Recruit and select non-managerial staff. Follow through and approve appointments, transfers, termination and promotion of non-managerial staff.
• Develop, coach and train managers to meet performance standards. Conduct performance appraisals for managers and staff.
• To undertake any other duties and responsibilities that assigned by the management.