Total 8 Others/Any call center job vacancies in Singapore

The Opportunity:

• Permanent Role
• Working Location: East
• Work hours: Mon to Fri 8:30am - 5:30pm (minimal OT)
• $4500 - $5500 Basic + Moblie Claim + Transport Claim + Bonus

Adecco is partnering with a APAC Leader in Data Center more than 60 years presence in the regions.
Candidate can expect the working culture with open communication and team work dynamics.

The Job:

• Daily Service Operations: Manage cross-connects, remote hand support, and service reporting while ensuring efficient issue tracking and resolution.
• Customer Project Support: Oversee co-location delivery, vendor installations, cabinet placement, and customer site visits for seamless project execution.
• Fault Resolution: Provide effective second-line support and escalate issues as needed to ensure timely resolution of data center faults.
• Leadership & Process Improvement: Lead outsourced operations teams, optimize workflows, and enhance service delivery to improve turnaround times and customer satisfaction.
• Performance Reporting: Deliver timely and accurate management reports on data center performance and operations.

The Talent:

• Diploma/Degree in engineering/facility/operation or technical discipline
• 3-5 years professional working experience in Data Center Service Operation & Facility Management
• Only Singaporeans.

Next Step:

• Interested applicants, please send your resume to [email protected] with your current and expected salary.
• All shortlisted candidates will be contacted.

The Opportunity

• Adecco is partnering with a Technology Multinational Corporation company to search for a Call Centre Agent
• Focus: Customer Service - Call/Contact Centre Experience
• Office location: Central
• 44hrs per week/ 5.5 days work shift
• Must be able to work weekends/ public holiday on rotating schedule

The Talent

• Minimum O Levels graduate
• Strong communication skills
• Minimum 1 year of call center experience is preferred.

The Job

Handle first level enquires, primarily incoming calls through our hotlines or other channels such as email which is public facing, advising on issues Liaise with other support teams, or product teams as required to resolve requests/issues in a timely manner.

• Ensure proper documentation, notification, escalation, tracking and follow up of all incidents.
• Perform outbound calls to users who leave callback
• Handle responses via the Chatbot Agent would need to be able to take stress of answering calls from members of public
• Handle emails as assigned by the team leader
• Ad hoc duties as required by the team leader

Next Step

• We could contact you in the soonest time if you directly send your resume to: [email protected]
• Email Topic: Apply: Call Centre Agent
• We regret to inform that only shortlisted candidates will be contacted

Ling Kai Hoe

EA Licence Number: 91C2918

Personnel Registration Number: R22106166

The Opportunity

• Adecco is partnering with a Technology Multinational Corporation company to search for a Call Centre Agent
• Focus: Customer Service - Call/Contact Centre Experience
• Office location: Central
• 44hrs per week/ 5.5 days work shift
• Must be able to work weekends/ public holiday on rotating schedule
• Comfortable to work night shift

The Talent

• Minimum O Levels graduate
• Strong communication skills
• Minimum 1 year of call center experience is preferred.

The Job

Handle first level enquires, primarily incoming calls through our hotlines or other channels such as email which is public facing, advising on issues Liaise with other support teams, or product teams as required to resolve requests/issues in a timely manner.

• Ensure proper documentation, notification, escalation, tracking and follow up of all incidents.
• Perform outbound calls to users who leave callback
• Handle responses via the Chatbot Agent would need to be able to take stress of answering calls from members of public
• Handle emails as assigned by the team leader
• Ad hoc duties as required by the team leader

Next Step

• We could contact you in the soonest time if you directly send your resume to: [email protected]
• Email Topic: Apply: Call Centre Agent
• We regret to inform that only shortlisted candidates will be contacted

Ling Kai Hoe

EA Licence Number: 91C2918

Personnel Registration Number: R22106166

The Opportunity:

• Experience in Hyperscale Data Center Project Mangement
• Office location: Central.
• Work hours: Mon to Fri
• $6,000 - $10,000 + Bonus

Adecco is partnering with a Global Data Center Owner to look for professional and confident Project Manager to handle internal stakholders and external parties to complete the Hypserscale Data Center within the regions.

The Job:

• Project Leadership: Plan, lead, and coordinate data center projects across all phases, from design and construction to operational handover, ensuring seamless execution from inception to completion.
• Technical Expertise: Leverage deep knowledge of data center infrastructure and construction processes to drive successful project outcomes.
• Project Management: Oversee project timelines, budgets, and quality to ensure delivery aligns with company objectives and industry standards.
• Stakeholder Engagement: Facilitate effective communication with diverse stakeholders, ensuring alignment and collaboration throughout the project lifecycle.

The Talent:

• Degree in Engineering/Project Management/Information Technology or technical field
• 5 years project management experience in hyperscale data center
• Knowledge in TIA-942, Uptime Institute Tier Standards, and LEED for data center project
• PMP/Prince 2 AND CDCP/DCDP is a bonus

Next Step:

• Interested applicants, please send your resume to [email protected] with your current and expected salary.
• Only shortlisted candidates will be contacted.

Responsibilities:

· Developing new partners to increase channel breath, also to enhance the existing partner’s business to boost channel depth.

· Identify opportunities in the end users’ space and coordinate with partners on the sales and project fulfilment.

· Based on the corporate strategy, regional and industry business objectives, gain insight into business opportunities, develop and execute key customer development strategies.

· Collaborate with all parties to plan, design, deliver, and accept customers' and partners' data center solutions. Through end-to-end project operation and customer relationship management, take responsibility for data center integration project operation, revenue target achievement, and customer satisfaction.

· Build organizational relationships with partners and customers and continuously expand new customers and partners.

· Managing weekly reporting of pipeline and forecast.

· Planning and conducting sales workshop, product seminars and trade shows.

· Preparing presentations, reports, and commercial quotations.

Requirements:

· Bachelor degree or above, majored in Business administration/Mechanical/Electrical engineering, etc.;

· Proficiently use office software such as Word, Excel, and PowerPoint.

· Good communication, presentation and collaboration skills.

· At least 2 years of dedicated data center infrastructure solution sales/service or design experience, with good network of Channel Partners or Contractors.

· Channel Sales and Account management experience

· Dynamic individual who is passionate to join a fast-growing team with a track record of achieving result

· Be able to understand customers' business, and strategic requirements, influence customers' plans and budgets, and design solutions based on customer requirements

· Partner and customer communication and guidance: Be able to influence partner/customer decision-making supporters/decision makers, effectively transfer product and solution values, establish a good trust relationship with customers, and influence customer decision-making

· Proficiency in both Mandarin and English is essential to effectively communicate with Chinese speaking head office, stakeholders, counterparts, and customers.

Next Step

Click “apply” or send resume to: Ryce [email protected]

EA Licence No.91C2918| Personnel Registration No. R23117258

The Opportunity:

• Permanent Role
• Office Location: Central
• Working Hours: Mon to Fri
• $10,000 - $13,000, Bonuses

Adecco is partnering with Global Data Center Leader. Candidate can expect comprehensive coverage in commissioning around the world with supporting top management and profesisonal development programs.

The Job:

• Assess and refine commissioning procedures, reports, and workflows, enhancing standards, setting benchmarks for KPIs, and implementing a global digital commissioning system.
• Lead the commissioning process by coordinating with consultants, performing site reviews, and auditing commissioning procedures for NEA and SEA projects.
• Establish, update, and improve regional standards for testing and commissioning Data Centre equipment and critical systems.
• Cultivate and manage partnerships with commissioning consultants to align their skills with project requirements, and undertake additional tasks as directed by management.

The Talent:

• Degree in Engineering (Electrical is an advantage)
• Experience in leading a small commissioning team in Data Center or Critical Environment
• Regional travelling is required
• Min 5 years working experience in Data Center or Critical Environment

Next Step:

• Interested applicants, please send your resume to [email protected] with your current and expected salary.
• All shortlisted candidates will be contacted.

The Opportunity:

• Permanent Role
• Working Location: East
• Work hours: Mon to Fri 8:30am - 5:30pm (minimal OT)
• $4500 - $6000 Basic + Moblie Claim + Transport Claim + Bonus

Adecco is partnering with a APAC Leader in Data Center more than 60 years presence in the regions.
Candidate can expect the working culture with open communication and team work dynamics.

The Job:

• Handles a wide range of systems, including HVAC, air and liquid cooling, power distribution units, CRAC/CRAH units, fire safety, and other infrastructure components.
• Designs, implements, installs, and maintains mechanical, electrical, plumbing, and related infrastructure systems.
• Skilled in identifying the impact of system malfunctions on critical facility components.
• Assesses current operations to recommend preventive and proactive maintenance strategies.
• Reviews facility standards and practices to improve maintenance processes and operational efficiency.
• Creates continuous improvement plans to optimize system performance.
• Ensures prompt client notifications via a centralized BMS monitoring system.

The Talent:

• Diploma/Degree in Mechanical/Electrical Engineering or relevant technical discipline
• 4-5 years professional working experience in Data Center Infrastructure & Facility Management
• Electrical system and components experience is an advantage
• Only Singaporeans.

Next Step:

• Interested applicants, please send your resume to [email protected] with your current and expected salary.
• All shortlisted candidates will be contacted.

The Opportunity

• This is an exciting opportunity for an experienced Call Centre Associate to join their team
• This will start off as a 1 year contract

The Job

• Consistently meet the Customer Centre targets set (KPIs) without compromising quality of service delivery
• Ensure accuracy and compliant for all customers' requests
• Successfully cross-buy the Bank's products and services
• Adhere to professional standards of behavior & conduct in dealing with customers & fellow CSOs.
• Flexibility in work deployment when business needs arise

The Talent

• Fluency in English with excellent communication skills.
• Open to rotational shifts (morning/afternoon) - 5 days work week
• Disciplined, mature and able to multi-task independently under pressure.
• Service-oriented with strong interest in developing a customer-focused career.
• Pleasant personality and able to work effectively in a team.
• Prior customer service experience (either frontend or backend)
• Prior call centre experience is an advantage
• Tech savvy

Next Steps

• Drop your resume and contact us to follow-up, or send your resume to [email protected]
• Email Topic: Apply Call Centre Associate
• Only shortlisted candidates will be contacted