Total 120 process improvement manager job vacancies in Singapore

Job opportunity:

• Opportunity to join a well-known multinational corporation in the telco sector. The Legal Contracts Manager is required to work closely with Group Networks Procurement as well as the internal stakeholders to draft, review and negotiate a wide variety of contracts.
• Salary up to $7k (subject to experience)
• Mon - Fri: Office hours
• Location: Central East
• 6 months contract

The Talent:

• Law degree with 5 years of Post Qualification Experience (PQE) acquired in a reputable local law firm or in-house in a telecommunication and/or IT related organisation. Prior in-house experience of at least 1 year is an added advantage.
• Excellent knowledge of local laws and regulations
• Ability to work in a fast paced and dynamic environment to meet aggressive deadlines
• Excellent written and verbal skills with an eye for detail
• A team player with excellent inter-personal skills and ability to communicate and influence effectively at all levels
• Willing to explore and learn new skillsets
• Must be able to work independently
• Experience in a supervisory role is beneficial

Job Description

• Draft and review a wide variety of contracts
• Advise internal clients on implications of contract terms
• Lead or support contractual negotiations with suppliers
• Where required, provide sound legal advice within a fast paced and dynamic working environment to business units
• Liaise and work collaboratively with internal and external stakeholders to obtain and address feedback on commercial contracts and operational issues
• Work with other internal stakeholders both in Singapore and Australia to ensure internal policies and corporate governance is strictly adhered to
• Provide legal education and trainings to business units from time to time; and manage compliance programs and policies/procedures
• Manage disputes matters.
• Regular tracking and reporting on contracts reviewed
• Drive user experience improvement initiatives related to the contracting process

Next Step

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package
• Simply click on 'Apply here' or email to [email protected] to drop your resume
• All shortlisted candidates will be contacted

Amelia Lau An Qi

Direct Line: +65 6697 7987
EA License No: 91C2918
Personnel Registration Number: R1987023

Position

In a challenging and multicultural environment, we seek for an experienced Project Manager to join our Transaction Banking Services (TBS), Cash Management & Corporate Banking Services (CCS) department. CCS design and manage the ICBS (International Core Banking System) of the company, Cash Management, Payments & End to End solutions and World-Wide Interface Layer.

As a Project Manager, you will be in charge of the Project Planning & Execution for implementation of Cash Management solution into Europe and Asia Region for Cash Management System of the company. This role is to manage Cash Management IT projects (Site initiatives with Regional application/IT impact as well as Regional application releases). This role is essential a leadership role to manage the various components that forms the project team/scope and timely reporting (progress status and mandays/financials) and escalations to Management is essential to flag critical dependencies, risks and issues for an executive decision that will align the delivery plan back on track.

Main responsibilities

• Deliver IT projects/releases within the agreed budget and schedule without compromising quality, with strong tracking/budget control skills
• Be knowledgeable functionally and drive projects, Inclusive of BAU works, from initiation to post implementation support following SDLC/Agile methodologies. Enforce the Bank's project management policies and procedures.
• Set expectation and project governance at kick off and monitor adherence/compliance throughout the project phases.
• Lead the (Core and Extended) Teams together and collaborate closely to deliver the project/release. Ensure delivery plans, objectives and targets are aligned clearly with the teams and stakeholders.
• Collate progress statuses to track/align reality with delivery plan and publish the reports to stakeholders.
• Manage project Dependencies, Risks and Issues with the project teams to overcome challenges or propose mitigation plans if require escalations to Management for decisions.
• Chair Steering committee to provide communication and status reporting to stakeholders and senior management.
• Proactive in providing solutions to project issues/risks
• Manage change requests and demands that may impact approved delivery plans.
• Vendor management (where applicable).
• Stakeholder management
• Risk analysis, monitoring and mitigation
• Adept at utilizing the various Project management and related tools as well as carrying out resource levelling/ prioritization.
• Forecast any potential issues and budget deviations, as well as analysis of projections

Qualifications and Profile

• Minimum of 7 years of experiences with at least 3 years as Project Manager in a banking IT system.
• Good and proven fundamental knowledge of Project Management and Risk Management sklls are essential and required for this role.
• Good inter-personal skillsets & communications
• Proven record to setup strong project governance in large and complex projects/programs. Candidates with experience with projects with value > SGD 500k will be advantageous
• PMP certification is advantageous but not mandatory; proven track records in managing medium to large sized project teams and deliverables.
• Have experience in project budgeting/financial planning and tracking, Candidates with experience with projects with value > SGD 500k will be advantageous
• Experienced in running Agile methodologies project
• Experienced in Cash Management IT or possess Cash Management domain knowledge would be a plus.

Other Professional Skills, qualifications and Mindset

• Work on complex systems and a challenging international work environment
• Ability to adapt and keen attitude to learn and develop is a plus.
• Knowledge of all phases of IT system development and implementation life cycle
• Highly analytic and detail oriented in approach with Excellent communication and presentation kills, with experience converting highly complex information into clear, concise documentation.
• Strong analytic skills
• Capable to effectively interact with technical team
• Strives to deliver the solution in the most effective and timely manner
• Proactive with excellent verbal and written communication skills in English
• Hold a Bachelor’s /Master’s degree from a reputable university, and whilst not essential, subjects including computer science, electronics are a plus

Next Step

Prepare your updated resume and expected package.

Simply click on 'Apply here' or email to [email protected] to drop your resume

All shortlisted candidates will be contacted.

Prasant Sirohi

EA License Number: 91C2918

Registration Number: R22106307

Our client is a well-established international bank that offers a diverse range of banking services to its clients. The bank is committed to providing excellent customer service and maintaining high standards of professionalism and integrity.

about the job

• Develop and maintain strong relationships with corporate clients involving credit facilities, trade finance, cash management, and other corporate banking services understanding their needs and objectives.
• Identify opportunities to cross-sell and upsell banking products to existing clients, maximising revenue generation.
• Analyse client financials, assess risk, and propose appropriate banking products and services to meet their needs.
• Preparing credit proposals, coordinating with other departments for approvals and undertaking credit monitoring & asset reviews of the portfolio.
• Executing transactions in a timely and efficient manner in line with customer expectations.

skills and experience required

• Bachelor's degree preferably in Business or a related discipline.
• At least 5 years of experience in corporate banking.
• Strong business acumen and market awareness, with the ability to identify and capitalize on business opportunities.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Our client is a well-established international bank that offers a diverse range of banking services to its clients. The bank is committed to providing excellent customer service and maintaining high standards of professionalism and integrity.

about the job

• Design, develop and manage a suite of bond and fund products that cater to the unique needs of private banking clients ensuring alignment with market trends and regulatory requirements.
• Conduct in-depth market analysis to identify emerging trends, competitive products, and client preferences in fixed-income securities and mutual funds.
• Act as a subject matter expert for RMs providing insights on investment products, performance, and market conditions.
• Regularly review and assess the performance of bond and fund products making recommendations for enhancements or adjustments as needed.
• Ensure all investment products comply with relevant regulatory frameworks and internal policies including documentation and reporting standards.

skills and experience required

• Bachelor's degree preferably in Business or a related discipline.
• Minimum 5 years of experience in investment product management within a private banking/wealth management industry is advantageous.
• Strong understanding of fixed-income markets, fund structures and investment strategies.
• Proven ability to analyze financial data, assess market conditions and identify investment opportunities.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Our client is a well-established international bank and has a strong presence in Asia. They are recruiting for Premier Relationship Managers to expand their business.

about the job

• Contribute to the bottom-line of Premier Banking through the accomplishment of profit and growth targets.
• Manage the relationships with new and existing High Net Worth clients through professional consultative financial analysis.
• Required to execute good customer service while reaching to the database provided by the bank.
• To identify suitable financial solutions offered by the bank to meet client's financial goals.
• Ensuring all transactions are strictly compliant with audit and statutory guidelines

skills and experience required

• Minimum local diploma in any discipline.
• Minimum 3 years of retail banking experience will be advantageous.
• Strong knowledge of investment and insurance products.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Our client, a leading bank in Asia, is looking to hire Relationship Managers to join their retail banking segment.

about the job

As a Relationship Manager, you will responsible for:

• Promoting and offering a diverse range of banking products to both existing and prospective clients.
• Providing expert financial analysis and delivering tailored wealth management solutions, including bancassurance, home loans and investment products.
• Actively engaging in branch activities, contributing to the overall success of the bank

Joining our client means gaining access to extensive training and development programs. Regardless of your previous experience, you will receive comprehensive support to excel in your role. This exceptional opportunity allows you to launch your career in the banking industry and pave the way for future growth and success.

skills and experience required

• Minimum local diploma in any discipline
• At least 1 year of financial sales experience would be advantageous.
• Excellent communication and interpersonal skills are crucial for building strong client relationships.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Main responsibilities

As a Senior Business Analyst:

Functional solution design and testing accountability:

• Ensure consistency of functional and non-functional needs, and challenge business requirements.
• Design the functional solution / prepare user stories (or equivalent documents).
• Write the acceptance criteria (following BDD approach).
• Synchronize with others applications BAs for interface design and specification.
• Explain to Development team the requirements / user stories.
• Make sure user stories / sub-tasks progress and status is up to date (related to BA’s activities).
• Prepare list of test scenarios (functional, integration), test data preparation.
• Execute functional testing / user stories testing and integration testing to check that developments are compliant with the needs, contributes to E2E / UAT testing.
• Demo preparation (functional part).
• Preparation of functional documentation for application.
• Support during INT / E2E / UAT.

Delivery Management (Scrum Master) & Project Management:

• Accountability of the team’s work delivery.
• Manage and coordinate daily team activities, organize & facilitate team meetings.
• Manage and organize Backlog (JIRA), making sure all tickets well structured, all required information present, all sub-tasks listed, sprint scope defined, status of ticket / sub-tasks is up-to date, etc.
• Team capacity management and project planning.
• Risks & issues management.
• Project cost estimation and controlling.
• Skills management together with Team Head.

Trade Finance functional referent:

Experience with Finastra Trade Innovation Plus (TI+) solution or equivalent.

• Serve as the primary point of contact for all TI+ related inquiries, providing expert guidance to within the team, and towards other stakeholders (Business and Management actors).
• Identify opportunities for improvements on TI+ implementation and customization strategies, as per best practices established by the vendor.
• Conduct training sessions and workshops for other team members and project contributors, enhancing their understanding of the product and its functionalities.
• Oversee and contribute to the rollout of major upgrades and releases of TI+.
• Coordinate with Finastra support team to review the company's cases raised for defects and enhancement requests.

L3 support to maintain TI+ application

• Perform level three support of applications in production.
• Analyze and evaluate the bugs as raised by first and second level support.
• Coordination with support team and technical team to investigate the bugs.
• Specify acceptance criteria for bug fixes.

Qualifications and Profile

The position requires a minimum of 10 years relevant Business Analysis, with at least 3 years of relevant experience as Scrum Master or Project Manager.

Certifications: PMP, agile ACP or CSM, CBAP or equivalent will provide an advantage.

Functional

• Trade Finance domain knowledge.
• Extensive knowledge in requirements gathering, analysis, and documentation, with a proven ability to translate complex business needs into functional specifications.
• Proficiency in business process modeling and workflow design, using tools such as MS Visio, UML diagrams, BPMN.
• Hands-on experience of Behavior Driven Development (BDD) frameworks and practices, with experience using Cucumber, and X-ray tools.
• In-depth knowledge of parameter-driven applications, using message injection such as XML.
• Knowledge of TI+ solution or equivalent.
• Knowledge of Finastra Configuration Management tool (CMT) or equivalent.
• Proven project management skills with experience leading and delivering small to medium projects on time, within budget using delivery methodologies such as Agile (Scrum) or Waterfall.

Technical

• Proficiency in SQL for data query, analysis and update, enabling the delivery of new features and fixes to production.
• Knowledge of message queuing tools (e.g. MQ tool) to mock testing when required.
• Understanding of API integration and web services that may be in scope of end-to-end testing with external systems.

Other Professional Skills and Mindset

• Work on complex systems and a challenging international work environment.
• Excellent written and verbal communication skills for both teammates and management.
• Strong analytical and problem solving skills.
• Appetite to follow technology trend and participate to communities.
• Passion for sharing expertise and grow team members’ skills.
• Interest in mentoring and guiding junior team members on the path of high quality deliverables.

Next Step

Prepare your updated resume and expected package.

Simply click on 'Apply here' or email to [email protected] to drop your resume

All shortlisted candidates will be contacted.

Prasant Sirohi

EA License Number: 91C2918

Registration Number: R22106307

The Opportunity

• Adecco is partnering our client, one of the biggest Tech MNCs
• We are looking for a Digital Customer Experience Manager
• The role will start out as a contract
• Candidates who are immediately available/ able to start work within short notice will be preferred

The Talent

• 3+ years of relevant Community and digital content experience.
• Proficient in Microsoft Office and Excel.
• Highly experienced with analytics tools (Adobe Analytics, Google Analytics) and content publishing platforms preferred (Adobe Experience Manager).
• Experienced in Photoshop and/or other relevant image editing software. Experienced in Graphics/Video editing is an added advantage.
• Experienced in website optimization (SEO, UI/UX).
• Basic understanding of HTML, CSS and content management systems.
• Previous experience in content creation in the area of customer experience is a plus.
• Excellent communication skills, both written and oral.
• Attention to detail and a commitment to quality.

Job Description

• Responsible for conceptualizing, communicating, and executing a regional digital experience strategy from a CS perspective which will require close collaboration with other BUs
• Propose and lead initiatives to enhance customer digital self-help experience
• Oversight of Community Moderation for the region, engaging with the community moderators of each Subsidiary to ensure a healthy Community ecosystem, meeting key engagement metrics.
• Support web & mobile app FAQ contents management, including analysis and proposals to improve web support experience.
• Create and edit customer service-related content, including FAQs, help articles, support guides, and newsletters.
• Lead and collaborate with other departments such as Contact Centre, Service Operations, Marketing and Product teams in digital transformation initiatives to improve digital customer experience and support strategic commercial objectives
• Oversight of Business Profile, Community Moderation, and Members program
• Lead and implement Service Marketing strategies, including hands on approach to digital content creation (digital banners, videos, images), assets amplification, and digital content library maintenance
• Monitor and analyze content performance to identify areas for improvement, and stay up-to-date with industry trends and best practices in content creation and SEO.

Next Step

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package
• Send your resume to [email protected]
• All shortlisted candidates will be contacted

Liu XinYang

EA Licence Number: 91C2918

Personnel Registration Number: R1988872

The Opportunity

• Opportunity to work within a government agency to support the implementation of healthcare policy
• Salary: Up to $5000 (Based on experience)
• Location: Biopolis
• 5 days work week (Hybrid arrangement)
• 
  

The Talent

• Min 1 year of experience in project management
• Ability to work collaboratively with diverse stakeholders.
• Proven experience in managing large-scale projects, ideally within research, academia, or a similar complex environment.
• Experience working with research initiatives and multi-party agreements.
• Strong critical thinking and adaptability.

The Job

• Develop, organize, and maintain project timelines, milestones, and deliverables to ensure timely progress of the initiative’s objectives.
• Act as the primary contact for the initiative, coordinating regular updates, presentations, and reports to stakeholders, and ensuring clear communication of project goals, progress, and challenges.
• Assist in managing the initiative’s budget, allocate resources effectively, and ensure all spending aligns with project requirements.
• Organize and facilitate education and socialization events to support the community in adopting the initiative’s recommendations and guidelines.
• Identify potential risks or barriers to implementation, proactively developing and implementing solutions to address challenges and maintain project momentum.
• Support other activities that are instrumental to the success of the initiative.

Next Step:

Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.

Simply click on 'Apply here' to drop your resume and contact us to follow-up, or send your resume to [email protected]

All shortlisted candidates will be contacted.

Amelia Lau An Qi

Direct Line: +65 6697 7987
EA License No: 91C2918
Personnel Registration Number: R1987023

The Opportunity

• Opportunity to work in a well-known French Brand!
• Basic Salary: Up to $2,500 (Depending on Experience)
• Attractive Benefits: Monthly Allowance, Uncapped commission structure + 18 days of leave and may more!!
• 5 days work week! (40-44hours per week, roster basis)

Job Description

• Drive sales through makeup demonstration or/and promotion of skincare products
• Support the Store Manager in the day-to-day operations, ensuring the store runs smoothly.
• Provide skincare advice to customers
• Initiate strong relationships with customers through excellent customer service Demonstrate product usage
• Maintain healthy stock inventory
• Adhere to brand grooming standards to display a professional demeanor

Requirement

• Presentable, Friendly and Outspoken
• Result driven and Sales oriented
• Must have a keen interest in beauty and cosmetic products
• Prior Make-up knowledge/experience is a bonus
• All welcome to apply, No experience is ok - Training will be provided

Next Step

• Prepare your updated resume (please include your current salary and interview availability)
• Simply Click on "Apply here” to drop your resume and contact us to follow up or send your resume to [email protected]

All shortlisted candidates will be contacted.

Eugene See
Direct Line: 8889 1296
EA License No: 91C2918
Personnel Registration Number: R21102460

Our client is a well-established international bank that offers a diverse range of banking services to its clients. The bank is committed to providing excellent customer service and maintaining high standards of professionalism and integrity.

about the job

• Develop and maintain strong relationships with corporate clients involving credit facilities, trade finance, cash management, and other corporate banking services understanding their needs and objectives.
• Identify opportunities to cross-sell and upsell banking products to existing clients, maximising revenue generation.
• Analyse client financials, assess risk, and propose appropriate banking products and services to meet their needs.
• Preparing credit proposals, coordinating with other departments for approvals and undertaking credit monitoring & asset reviews of the portfolio.
• Executing transactions in a timely and efficient manner in line with customer expectations.

skills and experience required

• Bachelor's degree or higher, preferably in Business or a related discipline.
• At least 5 years of experience in corporate banking.
• Strong business acumen and market awareness, with the ability to identify and capitalize on business opportunities.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Our client is a well-established international bank and has a strong presence in Asia. They are recruiting for Premier Relationship Managers to expand their business.

about the job

• Contribute to the bottom-line of Premier Banking through the accomplishment of profit and growth targets.
• Manage the relationships with new and existing High Net Worth clients through professional consultative financial analysis.
• Required to execute good customer service while reaching to the database provided by the bank.
• To identify suitable financial solutions offered by the bank to meet client's financial goals.
• Ensuring all transactions are strictly compliant with audit and statutory guidelines

skills and experience required

• Minimum local diploma in any discipline.
• Minimum 3 years of retail banking experience will be advantageous.
• Strong knowledge of investment and insurance products.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

The Opportunity

• Opportunity to work with MNC Client
• 5 days' work week, Office Hours
• Working location: Central

SUMMARY

We offers an innovative, secure, and fully digital solution for banks and financial institutions to instantly provide a digital card on an end user’s phone and provide total control over all their payment credentials.

This sophisticated solution involves multiple web services and a secure mobile SDK that provides ready-to-consume, easy-to-integrate APIs while ensuring best-in-class security. The mobile SDK allows application integrators to build contactless mobile payments on Android and iOS easily.

We seek a Senior Agile Product Manager responsible for the definition, planning, and execution of our Mobile SDK product roadmap.

RESPONSIBILITIES

• Manage and prioritise product backlog to maximise the product value proposition for customers/end-users.
• Provide well-defined user stories for the agile team's execution.
• Accountable for the sizing of the user story with the team during grooming
• Ensure the quality of the story's implementation by emphasising DoD and acceptance of stories in sprint reviews.
• Ensure that software security metrics are considered, including necessary follow-up to ensure no known high/critical security issue before the release.
• Ensure performance requirements are considered and measurable.
• Ensure UX/DX aspects are considered; liaise with the UX designer whenever needed.
• Accountable for detailed specification (internal) and external specification (developer portal).
• Provide regular updates of roadmap execution to stakeholders.
• Work closely with other Product Owners to ensure dependencies/expectations of the other parts of the solutions are concise and tracked.

PREFERRED SKILLS AND EXPERIENCES

• At least a Bachelor’s degree in any of these faculties:
• Computer Science
• Information Technology
• Programming & Systems Analysis
• Science (Computer Studies)
• Analytical and problem-solving skills with attention to details
• Minimum 8 years of experience in software development on mobile, either in Android or iOS
• Experience and comfortable with cryptography concepts and usage of applied cryptography
• In-depth knowledge of agile processes and principles
• Knowledge of handling contactless communication in mobile
• Outstanding communication, presentation, and leadership skills
• Organised and comfortable in managing planning with multiple dependencies.
• Excellent organisational and time management skills

Next Step

Prepare your updated resume and expected package.

Simply click on 'Apply here' or email to [email protected] to drop your resume

All shortlisted candidates will be contacted.

Prasant Sirohi

EA Licence Number: 91C2918

Registration Number: R22106307

Our client, a leading bank in Asia, is looking to hire Relationship Managers to join their retail banking segment.

about the job

As a Relationship Manager, you will responsible for:

• Promoting and offering a diverse range of banking products to both existing and prospective clients.
• Providing expert financial analysis and delivering tailored wealth management solutions, including bancassurance, home loans and investment products.
• Actively engaging in branch activities, contributing to the overall success of the bank

Joining our client means gaining access to extensive training and development programs. Regardless of your previous experience, you will receive comprehensive support to excel in your role. This exceptional opportunity allows you to launch your career in the banking industry and pave the way for future growth and success.

skills and experience required

• Minimum local diploma in any discipline
• At least 1 year of financial sales experience would be advantageous.
• Excellent communication and interpersonal skills are crucial for building strong client relationships.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Our client is a reputable international bank that offers a wide range of banking products and services to its individual and corporate clients.

about the job

• Assisting RMs with credit and marketing tasks, including account opening, KYC review, financial spreadsheet preparation, data input, monitoring credit conditions, managing loan drawdown/rollover, overseeing post-loan monitoring, handling daily operational and administrative responsibilities.
• Effectively handles client inquiries while overseeing the portfolios of MNCs.
• Assisting with internal reporting and data consolidation.
• Performing any additional ad hoc duties as assigned.

skills and experience required

• Bachelor's degree in Finance / Banking / Business Studies.
• Minimum 1 year of ARM experience in Corporate Banking / Financial Institutions.
• Basic proficiency in Chinese is required to read documents, write emails and communicate with Chinese-speaking stakeholders.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Our client is a well-established international bank that offers a diverse range of banking services to its clients. The bank is committed to providing excellent customer service and maintaining high standards of professionalism and integrity.

about the job

• Design, develop and manage a suite of bond and fund products that cater to the unique needs of private banking clients ensuring alignment with market trends and regulatory requirements.
• Conduct in-depth market analysis to identify emerging trends, competitive products, and client preferences in fixed-income securities and mutual funds.
• Act as a subject matter expert for RMs providing insights on investment products, performance, and market conditions.
• Regularly review and assess the performance of bond and fund products making recommendations for enhancements or adjustments as needed.
• Ensure all investment products comply with relevant regulatory frameworks and internal policies including documentation and reporting standards.

skills and experience required

• Bachelor's degree or higher, preferably in Business or a related discipline.
• Minimum 5 years of experience in investment product management within a private banking or wealth management industry is advantageous.
• Strong understanding of fixed-income markets, fund structures and investment strategies.
• Proven ability to analyze financial data, assess market conditions and identify investment opportunities.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Our client is a leading international financial institution specializing in private wealth management, offering tailored investment solutions and personalized financial services to high net worth individuals.

about the job

• Assist in managing client relationships and handling administrative tasks to ensure efficient transaction processing and client service.
• Gain a thorough knowledge of the bank's products and services to help RMs deliver tailored financial solutions.
• Handle account openings, transactions, and investment orders accurately and promptly.
• Address client inquiries professionally and identify opportunities to strengthen client relationships.
• Work with Operations, Compliance, Legal, and Product teams to ensure smooth service delivery and regulatory compliance.
• Perform client due diligence, maintain accurate records, assist with portfolio reviews, and provide market insights to enhance client portfolios.

skills and experience required

• Bachelor's degree in Finance, Business or a related field.
• At least 3 years of relevant experience in private banking, wealth management, or financial services.
• Proficiency in Mandarin (spoken and written) to communicate effectively with Mandarin-speaking clients across the ASEAN region.
• Proven ability to build and maintain strong client relationships with excellent communication and interpersonal skills.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Our client is a well-established international bank with a strong presence in Asia. They are recruiting an Offshore Senior Relationship Manager for the North Asia market to expand their business.

about the job:

• Develop and manage a portfolio of HNW clients, focusing on building long-term relationships.
• Identify and acquire new clients through networking, referrals and strategic marketing initiatives.
• Work closely with internal product specialists to design and implement comprehensive plans that meet the unique needs of offshore clients.
• Ensure client retention through personalized service, regular portfolio reviews and proactive communication.
• Stay updated on financial markets, economic developments and regulatory changes affecting the North Asia region. Provide clients with timely insights and recommendations based on market trends and investment opportunities.
• Prepare and present regular reports on portfolio performance, client engagement and business development activities.

skills and qualifications required:

• Bachelor’s degree in Finance, Business, Economics or a related field.
• Minimum of 5 years of experience in wealth management / offshore banking with a focus on North Asia.
• Proven track record in managing HNW clients and achieving sales targets.
• Strong knowledge of investment and bancassurance products.
• Proficiency in Mandarin is preferred given the client base.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Position

In a challenging and multicultural environment, we seek for a Senior Trade Finance Business Analyst / Project Manager to join our CCS Department, which stands for “Cash management, and Corporate banking Services”. Our Department is at the heart of many large and deep IT transformation programs of the Bank. The information systems we produce, with budgets in excess of 100ME, have a profound and lasting impact on the company.

The role will focus primarily on leading the definition of the functional design and delivery of various evolutions of Fusion Trade Innovation (TI+) a Finastra’s core banking solution implemented across 26 the company's Entities and UBAF supporting Trade and Commodity Trade Finance operations. Complementary contributing to development and maintenance of TI+. In addition, the candidate will have the role of Delivery Manager or Scrum Master for a team of 5 to 10 resources.

Main responsibilities

As a Senior Business Analyst:

Functional solution design and testing accountability:

• Ensure consistency of functional and non-functional needs, and challenge business requirements.
• Design the functional solution / prepare user stories (or equivalent documents).
• Write the acceptance criteria (following BDD approach).
• Synchronize with others applications BAs for interface design and specification.
• Explain to Development team the requirements / user stories.
• Make sure user stories / sub-tasks progress and status is up to date (related to BA’s activities).
• Prepare list of test scenarios (functional, integration), test data preparation.
• Execute functional testing / user stories testing and integration testing to check that developments are compliant with the needs, contributes to E2E / UAT testing.
• Demo preparation (functional part).
• Preparation of functional documentation for application.
• Support during INT / E2E / UAT.

Delivery Management (Scrum Master) & Project Management:

• Accountability of the team’s work delivery.
• Manage and coordinate daily team activities, organize & facilitate team meetings.
• Manage and organize Backlog (JIRA), making sure all tickets well structured, all required information present, all sub-tasks listed, sprint scope defined, status of ticket / sub-tasks is up-to date, etc.
• Team capacity management and project planning.
• Risks & issues management.
• Project cost estimation and controlling.
• Skills management together with Team Head.

Trade Finance functional referent:

Experience with Finastra Trade Innovation Plus (TI+) solution or equivalent.

• Serve as the primary point of contact for all TI+ related inquiries, providing expert guidance to within the team, and towards other stakeholders (Business and Management actors).
• Identify opportunities for improvements on TI+ implementation and customization strategies, as per best practices established by the vendor.
• Conduct training sessions and workshops for other team members and project contributors, enhancing their understanding of the product and its functionalities.
• Oversee and contribute to the rollout of major upgrades and releases of TI+.
• Coordinate with Finastra support team to review the company's cases raised for defects and enhancement requests.

L3 support to maintain TI+ application

• Perform level three support of applications in production.
• Analyze and evaluate the bugs as raised by first and second level support.
• Coordination with support team and technical team to investigate the bugs.
• Specify acceptance criteria for bug fixes.

Qualifications and Profile

The position requires a minimum of 10 years relevant Business Analysis, with at least 3 years of relevant experience as Scrum Master or Project Manager.

Certifications: PMP, agile ACP or CSM, CBAP or equivalent will provide an advantage.

Functional

• Trade Finance domain knowledge.
• Extensive knowledge in requirements gathering, analysis, and documentation, with a proven ability to translate complex business needs into functional specifications.
• Proficiency in business process modeling and workflow design, using tools such as MS Visio, UML diagrams, BPMN.
• Hands-on experience of Behavior Driven Development (BDD) frameworks and practices, with experience using Cucumber, and X-ray tools.
• In-depth knowledge of parameter-driven applications, using message injection such as XML.
• Knowledge of TI+ solution or equivalent.
• Knowledge of Finastra Configuration Management tool (CMT) or equivalent.
• Proven project management skills with experience leading and delivering small to medium projects on time, within budget using delivery methodologies such as Agile (Scrum) or Waterfall.

Technical

• Proficiency in SQL for data query, analysis and update, enabling the delivery of new features and fixes to production.
• Knowledge of message queuing tools (e.g. MQ tool) to mock testing when required.
• Understanding of API integration and web services that may be in scope of end-to-end testing with external systems.

Other Professional Skills and Mindset

• Work on complex systems and a challenging international work environment.
• Excellent written and verbal communication skills for both teammates and management.
• Strong analytical and problem solving skills.
• Appetite to follow technology trend and participate to communities.
• Passion for sharing expertise and grow team members’ skills.
• Interest in mentoring and guiding junior team members on the path of high quality deliverables.

Next Step

Prepare your updated resume and expected package.

Simply click on 'Apply here' or email to [email protected] to drop your resume

All shortlisted candidates will be contacted.

Prasant Sirohi

EA License Number: 91C2918

Registration Number: R22106307

The Opportunity

• This is an exciting opportunity to work for one of the leading global banks.
• It is an opportunity for an experienced Assistant Manager, Sales & Services to join their team

The Job

• Provide administrative support to the team in handling the execution of all wealth management products within deadline and maintaining the sales records.
• Ensure strict compliance with key focus on control and procedural adherence to prevent any operational error.
• Perform checks on accounts opened to ensure that they are in compliance with HSBC requirements
• Ensure that the service principles and standards are followed to achieve the service benchmark
• Resolve enquiries and provide alternative solutions to meet customers’ needs, promptly and efficiently, within reasonable timeline
• Look out for any suspicious transactions and reporting it to relevant party to reduce reputation risk
• Manage the operational risk associated with the role and take action to minimize the likelihood of operational risk occurring i.e. executing transactions accurately to prevent any error resulting with losses
• Examine exception items relating to transactions processing, system messages to prevent any internal fraud and minimizes risks

The Talent

• Preferably degree holder with experience in a retail banking environment with strong focus on customer service
• Preferably with strong experience in dealing with people
• Ability to handle difficult situations with a tact and diplomacy
• Ability to communicate effectively with a diverse group of people of varying background
• Meticulous in paperwork and documentation checks.
• Ability to meet assigned deadlines

Next Steps

• Drop your resume and contact us to follow-up, or send your resume to [email protected]
• Email Topic: Apply Assistant Manager, Sales & Services
• All shortlisted candidates will be contacted

Cecilia Sim Xin Yang

Personnel Registration No. R22105099

EA Licence No.91C2918