Total 12 communications executive job vacancies in Singapore

Job Responsibilities

• To ensure operational effectiveness and efficiency within reconciliation and to alert management to any control weakness and appropriate actions required on a timely basis.
• To understand and review existing end-to-end operational processes to identify inefficiencies and possible improvements & liaise with various internal and external parties to implement.
• To assist the manager in proper documentation of key processes, workflows and controls in reconciliation.
• To assist in design, preparation and automation of management and analysis reports
• To be SME for reconciliation system and particularly to ensure transactions are uploaded into systems timely and completely.
• To assist in performing reconciliation of various balance sheet accounts. Ensure all reconciling items are properly explained, followed-up and closed within reasonable timeline.
• To ensure all transaction are properly accounted for in timely manner as well as ensuring all reconciling items are properly explained, follow-up and closed within reasonable timeline.
• To participate in ad-hoc projects and tasks as and when assigned.

Requirements

• Minimum 2 years of finance operations within the financial industry
• Possess a Bachelor Degree in Accountancy or Finance

Job Description:

· Work directly with 1 of the company's C-level Executives to support all aspects of their daily work routine, keeping the advised of time-sensitive and priority issues, ensuring appropriate follow-up.

· Maintain the Executives’ calendars, including scheduling meetings, appointments, speaking engagements, global travel arrangements and expenses report. Exercise discretion in committing time and evaluating needs.

· Act as focal person for company events, staff onboarding, offboarding, Business Contingency Plan (BCP) coordinator and visitors/guests

· Receive, screen and direct incoming enquiries, visitors, mail and email with tact and diplomacy, as required.

· Exercise confidentiality, tact and diplomacy in supporting the executives.

· Organize division/ department/ external events, meetings, townhalls and provide administrative support to the Corporate Solutions teams.

· Participate in the development and implementation of secretarial standards, policies, and practices for the organization.

· Project management support for new initiatives.

· Other additional and/or alternative duties in any way to support the EXCO members.

Requirements:

· Minimum 10 years prior experience in supporting a senior executive/ management of multi-national organizations and fast-paced environment.

· A detail-oriented self-starter with excellent written and verbal communication skills.

· Someone who exhibits sound judgment with excellent organization and time-management skills.

· Resourceful, can-do attitude, a team player capable of cultivating productive working relationships

· Proficient in Microsoft Office, Outlook, Teams, as well as internet search.

· Excellent stakeholder management skills and communication skills.

· Familiar with digital platforms such as internet, social media and have a sense of different sources of information.

· Positive thinking and a collaborative mindset.

Job Description:

50% of time is spent on this role:

· Plan, organize and manage Tied Distribution events to motivate, reward and support TD. Events include recognition events, meetings, seminars and incentive trips. Events should be successfully executed to ensure that the agents will want to attend subsequently and for events that requires qualification, the agents should be motivated to continue to qualify annually on a recurring basis.

· Provide marketing support for TD challenges and initiatives. This include ensuring timely delivery of the sales & marketing collaterals and ensure eDMs are sent out promptly to promote the events. To work with in-house graphic designer on eDMs as much as possible to reduce design costs.

· To continuously learn and adapt to the new technological tools required e.g sharepoint to store and use the iKNOW site and FB Group to promote events.

· Support team mates on bigger scale events such as Annual Agency Awards, Recognition Microsite, Studio Photo Shoot and filming or as required.

· Other responsibilities include organizing ad-hoc events, if required.

40% of time is spent on this role

· Pre-administrative work such as TPM, liaising with security, technology, compliance, risk, procurement & legal is required when appointing vendors.

· Sourcing, evaluating and appointing external service providers such as emcs, production houses, vendors, photographers, videographers, creative agencies for event set up, logistical issues, etc. E.g backdrop, av equipment, public liabilities insurance, photo shoot, banquet set up. Ensure that the vendors meet the expectation set up in the requirements and are accountable to the deliverables of the event needed. This involves getting quotations and raising tenders, if required.

10% of time is spent on this role

· Raising purchase orders, complete goods received on Ariba.

· Compile, close and review the event expenses. To track each events expense and work within the budget given. Follow up with credit and debit, if required and non-cash incentives to be submitted to finance

Requirements:

· Education – Diploma, Degree or equivalent

· Experience – 2 to 3 years experience in marketing, events planning and social media marketing is an advantage

· Certifications/licenses – Experience or background in the insurance industry is preferred

· Proficient in MS Office: MS Word, Advance Excel (V-Lookup is a plus especially for registration / rsvp purposes, budgetary & mail merging). Basic powerpoint to do presentations. Knowledge of using MS sharepoint and basic video filming is an advantage.

· Character: Meticulous, proactive, resourceful with problem solving skills. Pleasant and good natured. A team player

· Overseas travel may be required for the job

To support team lead for insurance policy related payment processing; ensuring all transactions are processed timely and accurately and accounted for appropriately; liaising with relevant parties internally, banks, operational issues resolutions; assist in the process change, new initiative and implementation including user-acceptance testing.

Job Description:

• Ensure timely and accurate daily payment processing for policy related payments.
• Ensure all payments are processed and completed within the agreed SLA.
• Assist the Manager to ensure sound financial controls and operations efficiency.
• Liaise with various departments within AIA and banks on all insurance operation payment related transactional matters.
• Alert /escalate for any control weakness to the Manager.
• Assist in preparation of monthly payment statistical reports.
• Participate in ad-hoc projects as and when assigned.
• Regular clearing of long outstanding payable items and unreconciled bank open items.
• Perform quarterly balance sheet reconciliation. Follow up to ensure all transactions are accounted for. Investigate long aged items and exposed items for resolution.
• Key relationships other than those within reporting lines - All departments within AIA and external stakeholders eg Banks. All communication is expected to be able to communicate in a professional manner to both internal and external parties from time to time, based on factual events.

Requirements

· Education: Min. Diploma with emphasis on accountancy or finance

· Experience: Fresh graduates to 2 years of working experience in Finance department. More experienced candidates can be considered for more senior positions.

· Good interpersonal and communication (both verbal and written skills.

· Proficient in Microsoft Word, Excel and SAP

· Excellent team player and good work attitude.

· Meticulous and pay attention to details.

· Highly adaptable and ability to work under pressure

Job Responsibilities

• To ensure operational effectiveness and efficiency within reconciliation and to alert management to any control weakness and appropriate actions required on a timely basis.
• To understand and review existing end-to-end operational processes to identify inefficiencies and possible improvements & liaise with various internal and external parties to implement.
• To assist the manager in proper documentation of key processes, workflows and controls in reconciliation.
• To assist in design, preparation and automation of management and analysis reports
• To be SME for reconciliation system and particularly to ensure transactions are uploaded into systems timely and completely.
• To assist in performing reconciliation of various balance sheet accounts. Ensure all reconciling items are properly explained, followed-up and closed within reasonable timeline.
• To ensure all transaction are properly accounted for in timely manner as well as ensuring all reconciling items are properly explained, follow-up and closed within reasonable timeline.
• To participate in ad-hoc projects and tasks as and when assigned.

Requirements

• Minimum 2 years of finance operations within the financial industry
• Possess a Bachelor Degree in Accountancy or Finance

We are looking for a customer-centric Client Communications Analyst with strong written skills and good knowledge in Life Insurance products to provide accurate and timely replies to our policyholders’ letters, emails and live chat within the specified turnaround time (TAT).

What you will be doing:

To ensure strict adherence to:-

• General operating guidelines set out by Section Head.
• Section’s processes and risk management guidelines when handling cases.
• Prescribed emails and letters turnaround time.
• To render full support to Section Head / Team Managers with the execution of contingency plans (deployment of workforce / change in existing processes / ensure outgoing statements align with media statements issued by Corporate Communications) in the event of a crisis, changes in industry guidelines / regulatory policies or loss of workforce.

What we are looking for:

• Experience – Min. 4 years of Customer Service – mail box and live chat handling experience, preferably in insurance/ financial industry
• Excellent written communication skills

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And as part of our marketing, distribution & partnership team, you’ll play a vital part in advancing this movement. From inspiring meaningful connections with customers, partners and other stakeholders, to delivering purpose-led brand positioning and messaging, you'll be making a positive, healthy impact across all channels. You will have a unique and important part to play in helping more people live Healthier, Longer, Better Lives. 

So if you believe in inspiring a better future, read on.

About the Role

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And as part of our marketing, distribution & partnership team, you’ll play a vital part in advancing this movement. From inspiring meaningful connections with customers, partners and other stakeholders, to delivering purpose-led brand positioning and messaging, you'll be making a positive, healthy impact across all channels. You will have a unique and important part to play in helping more people live Healthier, Longer, Better Lives. 

So if you believe in inspiring a better future, read on.

About the Role

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.