Total 5 support advisor job vacancies in Islandwide

• Work with a global leading bank
• 12 Months Contract to start (with potential for extension or conversion to a permanent headcount)

Overview:

We are seeking an experienced Application Production Support Specialist to oversee day-to-day operations of our technology platform, specifically focusing on COBOL and Tandem systems. This role involves identifying production issues, creating incident tickets, and collaborating with development and business operations teams. You must have Handson experience in UNIX environment.

Key Responsibilities:

• Manage daily operations of COBOL applications, including JCL, VSAM, DB2, CICS, and MQ Series.
• Monitor production environments, troubleshoot issues, and escalate as necessary.
• Create and manage incident, enhancement, and problem tickets in the tracking system.
• Engage with technology infrastructure and development teams to ensure seamless operations and support during releases and upgrades.
• Lead production support incidents, performing root cause analysis and identifying mitigations.
• Communicate effectively with all business lines regarding application health and status.

Mandatory Skills:

• 5+ years of hands-on experience in COBOL development.
• Proficiency with JCL, VSAM, DB2, CICS, and MQ Series.
• Familiarity with production support on Unix servers and SQL.
• Experience with Endeavor and IBM problem determination tools (File Manager, Fault Analyzer).
• Strong Unix server administration skills.

Desired Skills:

• Exposure to IMS DB/DC and REXX.
• Background in banking or financial services.
• Knowledge of Java/J2EE, middleware components (e.g., IBM Websphere MQ), and PL/SQL query performance tuning.
• Experience with monitoring and scheduling tools, and ITIL best practices.
• Ability to work on-call for incident management and support.

Qualifications:

• Strong analytical and troubleshooting skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team in a fast-paced environment.

Argyll Scott Consulting Pte Ltd

A new and exciting Legal Advisory position (12 months contract) for a large financial services company.

Key Responsibilities:

• Provide legal advice on the distribution and sale of WPB Insurance products through third-party channels such as bancassurance partners, brokers, and financial advisors.
• Draft, review, and negotiate distribution and partnership agreements, ensuring alignment with risk management frameworks.
• Advise on legal aspects of life, health, and investment-linked insurance products, including high-net-worth and group hospitalization plans.
• Draft and review standard documentation for new products and amend existing products as required.
• Participate in product governance discussions, addressing legal, reputational, and conduct risks.
• Assess customer and sales suitability for complex insurance products.
• Monitor changes in relevant laws and regulations, identifying and managing legal risks associated with insurance distribution and product development.
• Provide legal support on marketing, digital projects, and data privacy matters, collaborating with experts in the broader legal team.
• Assist and collaborate with the Singapore WPB Legal team and regional legal teams on various initiatives and projects.

Requirements:

• Qualified lawyer with a minimum of 7 years of post-qualification experience, including at least 3 years in a reputable international or Singapore law firm.
• Strong experience in insurance or banking documentation, with excellent drafting skills.
• Extensive experience in commercial transactions, particularly regarding confidentiality, data privacy, competition law, and consumer protection.
• In-depth knowledge of insurance law and regulations in Singapore, with exposure to cross-border laws in Asia being a plus.
• Ability to work closely with cross-functional teams, including business and risk teams.
• Strong problem-solving skills, ability to prioritize, and adapt to new ideas and ways of working.
• Excellent communication, interpersonal, and presentation skills.
• Ability to work under pressure in a fast-paced environment.
• A self-starter with a collaborative approach.

If you are interested in this position, please feel free to drop me a message and send your CV over to [email protected]

Argyll Scott Singapore Pte Ltd

Su-May Lam

EA Reg No: R1873088

We are looking for an IT Business Application Support Manager (OneStream XF) level to join our client's team. This is a 12 Month contract role to start with a potential to extend / convert based on the individual's performance and business needs.

Role Overview:

The IT Business Support role is crucial for driving and managing strategic and tactical changes within the Finance Domain. This position involves supporting, troubleshooting, enhancing, defining, managing, and implementing various financial systems and processes. The IT Business Support professional is responsible for gathering, analyzing, refining, and documenting business requirements, as well as facilitating testing and implementing necessary fixes and solutions.

Key Responsibilities:

• Deliver application support for core finance applications, including OneStream XF and Finance Data Warehouse.
• Troubleshoot and resolve issues with existing custom reports and integrations.
• Lead user discussions and workshops to gather and clarify new requirements for reports and integrations.
• Document user requirements in both functional and technical specifications.
• Enhance and/or develop reports and integrations for finance applications.
• Develop functional testing scenarios, create test scripts, and conduct unit and system integration testing.
• Provide user training and manage user testing when required.
• Prepare migration and deployment documentation and participate in CAB and release management processes.
• Facilitate and lead discussions with product and IT owners for all group-owned applications.
• Address comprehensive questions and coordinate technical discussions with product and IT owners, as well as group application support teams.
• Ensure all changes to finance applications comply with group design principles, and liaise with Enterprise IT for necessary approvals.
• Engage in the broader group efforts to upgrade finance applications while ensuring no loss of functionality or service degradation for Finance.
• Contribute to project management tasks, including status reporting, risk management, issue resolution, change management, and compliance.

Domain-Specific Attributes:

• Minimum of 3 years of hands-on experience with OneStream XF as a Techno-Functional Consultant, with a total of 5 years’ experience in leading EPM tools such as Anaplan, Jedox, Oracle EPM, etc.
• Deep understanding of EPM planning, budgeting, allocations, consolidation, and management reporting modules and processes.
• Working knowledge of accounting principles and chart of accounts.
• Strong technical skills in MS-SQL.
• Experience with enterprise visualization tools such as Power BI.
• Proven ability to collaborate effectively with business units, architectural design teams, technical teams, and service partners to prioritize and implement solutions.

Argyll Scott Consulting Pte Ltd

We are looking for an IT Application Business Support Manager - Oracle Finance Domain on a 12-month extendable contract role.

Role Overview:

The IT Business Support role is crucial for managing and executing strategic and tactical changes within the Finance Domain. This includes supporting, troubleshooting, enhancing, defining, and implementing solutions. The role involves gathering, analyzing, refining, validating, and documenting business requirements, facilitating testing, and applying fixes and improvements.

Key Responsibilities:

Application Support

• Provide support for core finance applications, including Oracle Fusion Cloud ERP (Financials) and Finance Data Warehouse.
• Troubleshoot and resolve issues with existing custom reports and integrations.
• Lead user discussions and workshops to gather information for new requirements, including reports and integrations.
• Document user requirements as functional and technical specifications.
• Enhance or develop reports and integrations for finance applications.
• Define functional testing scenarios, prepare test scripts, and conduct unit and system integration testing.
• Conduct user training and manage user acceptance testing as needed.
• Prepare migration and deployment documentation and participate in CAB and release management processes.

Group Liaison

• Lead discussions with product and IT owners for group-owned applications.
• Address end-to-end questions and facilitate technical discussions with product and IT owners, as well as group application support.
• Ensure changes to finance applications align with group design principles, and coordinate with Enterprise IT for approvals.
• Participate in group-wide updates of finance applications, ensuring no loss of functionality or service degradation.

Project Management

• Contribute to project management tasks, including status reporting, risk and issue management, and compliance.

Required Skills and Experience:

• Minimum of 6 years as a hands-on techno-functional consultant with Oracle Fusion Cloud ERP (Financials), and 8+ years of overall experience with Oracle ERP (Financials).
• In-depth knowledge of Oracle Fusion Finance modules, including tables, views, REST, and SOAP services.
• Understanding of accounting principles and chart of accounts.
• Experience with other enterprise applications such as Workday, Coupa, Concur, Cognos, and fee-billing tools.
• Strong technical skills in SQL, PL/SQL, BIP Reports, and integration tools like OIC.
• Experience with enterprise visualization tools such as Power BI and Fusion Analytics.
• Familiarity with other programming languages and report customization (BI Publisher, OTBI, Dashboards, SmartView).
• Experience in data migration using FBDI, HDL Loader, or ADFDI.
• Proven ability to collaborate with business, architectural, technical teams, and service partners to prioritize and drive implementation.
• Proficient in Oracle documentation standards.

Argyll Scott Consulting Pte Ltd

We are looking for a IT Specialist to support the IT operations. This is a 12 months contract to start with a potential to extend further.

Roles and Responsibilities:

• The role involves providing comprehensive PC support, addressing hardware and software issues at both retail and departmental stores as well as office locations.
• Responsibilities include setting up new computers for various purposes, supporting Point of Sales (POS) counters, troubleshooting hardware and software problems, ensuring software patches are up-to-date, and managing supplies for printers.
• The position also involves assisting users with tickets and IT-related issues, monitoring and updating sales reports from POS systems, and supporting testing for new releases and system modifications.
• Maintenance and support for various systems, including HR/Payroll, E-Leave, and POS, are essential, and tracking computer inventories is part of the role.
• The ideal candidate should have experience in IT support for both office and retail environments, knowledge of POS systems, proficiency in Windows 10 and Microsoft Office, basic networking skills, and the ability to troubleshoot hardware issues.
• Occasional Support may be required after office hours for urgent situations.

If you are interested in this position, please feel free to apply for this role.

Argyll Scott Singapore Pte Ltd