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The Sexual Assault Care Centre (SACC) provides survivors of all gender with crucial services to help cope with trauma and explore options to make informed choices. Our SACC team is seeking a compassionate and dedicated individual to join our team as a Helpline Executive. The work involves providing essential support to individuals reaching out to our Sexual Assault Care Centre (SACC) and Women Care Centre (WCC) through various channels, including calls, emails, chats and walk-ins.

Join us if you have a strong understanding of gender-based violence, women's rights issues, as well as a strong commitment to the values of AWARE’s gender- and trauma-informed practices.

Department: CARE

Salary Range: $3500-$3850

Term: 1 Sep 2024 to 31 Dec 2026

Starting date: September 2024

Responsibilities

• Provide timely and empathetic support to callers and clients
• Manage a high volume of incoming calls and inquiries
• Document client interactions accurately and comprehensively
• Offer referrals to appropriate internal and external services
• Mentor and support helpline volunteer management
• Contribute to the development and improvement of helpline services and processes
• Participate in team meetings and projects
• Any other necessary tasks as required by the Manager, based on capacity

Qualifications and Work Experience

• Bachelor degree in Social Work, Psychology, Counseling, or related field
• Minimum 2 years of experience in a social service role
• Experience in providing emotional and practical support to individuals in crisis
• Experience in case management and documentation
• Experience in training and mentoring volunteers (preferred)

Skills

• Strong interpersonal and communication skills (both verbal and written)
• Excellent listening and empathy skills
• Ability to handle sensitive information with discretion and confidentiality
• Strong organizational and time management skills
• Proficiency in Google Workspace (Google Docs, Sheet, Slides, Drive) or similar Office Suites, and relevant database systems
• Ability to work independently and as part of a team
• Flexibility and adaptability to handle a fast-paced environment
• Knowledge of English and Chinese is essential (both written and spoken) to attend to English and Mandarin speaking callers/clients

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Please note that, due to the large number of applications, only shortlisted applicants will be contacted for an interview. If you have any questions about this position, please email [email protected].

Ready to join a purpose-driven organisation and take your career to the next level?

As our Marketing Executive, you will be responsible for the creation of compelling content, campaigns and communications which clearly conveys and defines Catalyse Consulting’s brand personality and flare.

Catalyse is the consulting and training arm of AWARE, Singapore's principle non-profit organisation for gender equality. Put your marketing abilities to use to help promote inclusive and fair workplaces.

Here’s what you’ll do:

• Assist the Director of Strategy in developing and executing marketing strategies and campaigns across various channels to promote Catalyse and its products/services.
• Produce compelling copywriting and create visually appealing content for digitical marketing materials, including social media graphics, website content and advertisements.
• Collaborate with internal teams to execute marketing campaigns that resonate with our target audience.

Here’s what you can expect as part of our team:

• Meaningful Impact: Your work with us will directly influence the growth and development of our organisation, which ultimately aims to make a positive difference in the corporate world.
• Diverse Experiences: You will have exposure to a wide range of industries and projects, allowing you to become more well rounded professionally and develop a versatile skill set.
• Networking Opportunities: Additionally, you’ll have ample opportunities with clients, partners, and industry professionals, creating valuable connections for your future career.
• Hands-on Learning: You will work alongside our experts, and actively participate in business development strategies, conduct research, create content, and assist in the development of social media campaigns.

You’ll need:

• Degree/Diploma in Marketing, Business Administration, or related field.
• A passion for creating impactful marketing campaigns.
• Proven experience in digital marketing and data interpretation..
• Excellent communication and collaboration skills.

Please note that, due to the large number of applications, only shortlisted applicants will be contacted for an interview. If you have any questions about this position, please email [email protected].

The Director, Development & Engagement (DDE), is a dynamic, creative, and driven individual in a leadership position, with a direct reporting relationship to the Executive Director.

The DDE will manage and enhance existing diversified fundraising and community engagement plans to strengthen the organization’s overall outreach, fundraising capacity and sustainability.

The DDE will be expected to provide strategic leadership to two teams:

• Fundraising team to execute AWARE’s fundraising plan
• S.P.A.C.E. team which educates and empowers the community to create a gender-equal future through projects, workshops and events;

As a member of the Senior Leadership team, the DDE will develop and execute AWARE’s annual and long-term strategic plans in the above areas.

This is an exciting opportunity for a strong leader who is committed to social justice and seeking a concrete way to contribute to society in Singapore.

The ideal candidate will be an excellent communicator and skilled relationship builder as well as an innovative and resourceful, dynamic and results-oriented leader – someone who is an inspiring people manager and an organised, hands-on collaborator who gets things done.

Position: Director, Development and Engagement, AWARE

Salary range: SGD$8,000 – 9,100

Term: Full-time employment contract

Starting date: As soon as available

Key Responsibilities

Fundraising

• Develop and implement annual and multi-year fundraising plans, with customised strategies to cultivate, solicit and steward new and existing donors;
• Build and foster partnerships and networks to cultivate donors, members and advocates, positioning AWARE as a unique and powerful agent for positive change in Singapore;
• Leverage on personal and AWARE’s connections to engage progressive companies and their employees to support AWARE’s work;
• Oversee fundraising events, such as the annual AWARE Ball, donor cultivation and recognition events; and
• Lead and develop the Fundraising team comprising staff, interns and volunteers to achieve the above.

S.P.A.C.E.

• Create and implement strategies for engaging with and building the capacity of various communities to construct a fairer, more compassionate and gender-equal future;
• Direct the formulation and successful implementation of community engagement programmes to inspire, empower and connect people with real and sustainable impact;
• Cultivate and sustain productive relationships with community leaders and senior government representatives to ensure successful engagements;
• Closely collaborate with and advise other AWARE departments on deepening the relationship of their constituents with AWARE;
• Actively represent AWARE to members, donors, volunteers, AWARE board alumni, other social service organisations, government agencies and the community at large; and
• Lead and develop the SPACE team comprising staff, interns and volunteers to achieve the above.

Senior Leadership

The Senior Leadership team is collectively responsible for the following, in accordance with AWARE’s vision, mission and values:

• Anticipating future needs and opportunities to articulate AWARE’s strategic direction;
• Achieving annual and longer-term strategic plans;
• Fostering a positive, high performance work culture; and
• Ensuring the ongoing sustainability of the organisation.

Candidate Profile - Qualifications and Critical Competencies

• Singapore Citizen with university degree and minimum 12 years’ total professional experience, including at least 5 years leading and managing teams and at least 8 years of relevant experience in fundraising/business development/community engagement, preferably in the Singapore context.
• Strong track record with partners, foundations and individual donors in the non-profit sector, or successful business development or revenue generation experience in the commercial sector.
• Superior interpersonal, verbal, written and presentation skills and the ability to collaborate and build alliances; able to engage effectively and diplomatically with diverse groups of donors, volunteers, members and other constituents across different sectors, e.g., government agencies, non-profits and corporates.
• Management of professional teams in a way that is consistent with AWARE's mission, vision and values (diversity, choice, gender rights, respect for others); able to attract, engage, develop and retain the right staff in the right roles.
• Technologically savvy, well-versed in information systems and data management; able to leverage innovative tools and technologies. Ideally experienced in digital marketing.
• Collaborative, energetic, self-motivated and personable with sound judgment, strong organisational and problem-solving skills and a positive, forward-thinking mindset.
• Shares AWARE's feminist perspective and understands what drives people to work and volunteer in the non-profit sector.

Interested applicants are invited to email their cover letter, CV, and details of two referees to [email protected]. Due to the high volume of applications, only shortlisted candidates will be contacted for an interview.

Salary range: S$3,300 - S$3,500

Starting date: Immediate

AWARE, Singapore's leading gender equality advocacy group, is hiring a communications executive to join our Advocacy, Research, and Communications (ARC) team. In this role, you'll play a key role in writing compelling stories and engaging content that inspires action and drives donations through social media and fundraising channels. You'll have the opportunity to learn from experienced professionals, work on impactful projects, and contribute to AWARE's success.

What you’ll do:

• Together with the senior communications manager, you will help execute a strategic social media plan aligned with fundraising goals and brand guidelines
• You will help create engaging and informative content for various platforms (e.g., Facebook, Instagram, TikTok), including designing posts, writing stories, and creating videos
• You will be responsible for monitoring and analysing social media performance, adjusting strategies as needed, and reporting on results
• You will also manage community engagement by responding to comments, messages, and questions in a timely and professional manner
• You will support AWARE’s fundraising efforts by writing persuasive and action-oriented copy for our social media, email campaigns, newsletters, and direct mail pieces
• Additional Responsibilities:
  • Assist with other communication tasks as needed, such as event promotion, press releases, and internal communications
  • Stay up-to-date on current trends and best practices in social media and fundraising communications
  • Collaborate effectively with other teams to achieve shared goals

Are you the one we're looking for?

• Bachelor's degree in communications, journalism, or a related field (preferred)
• 2-5 years of experience in social media management and/or content writing (including fundraising)
• Excellent written and verbal communication skills
• Strong understanding of social media platforms and best practices
• Creativity, initiative, and the ability to work independently
• Strong belief in gender equality and the values of AWARE

Please note that, due to the large number of applications, only shortlisted applicants will be contacted for an interview. If you have any questions about this position, please email [email protected].

About the Role:

As AWARE continues to advance and broaden its operations, we are thrilled to introduce the Director of Business Strategy position. This pivotal role will contribute significantly to the growth and revenue expansion of AWARE and its subsidiary, Catalyse Consulting Pte Ltd, in alignment with AWARE's mission, strategy and values.

Position: Director of Business Strategy

Salary Range: Commensurate with experience

Starting Date: Immediate

Application Closing Date: 10 February 2024

Key Responsibilities:

Strategic Business Development:

Develop and execute comprehensive business development strategies to drive revenue growth and market expansion for AWARE's subsidiary, CCPL, in alignment with AWARE's mission, strategy and values.

Lead the sales and marketing activities of CCPL, focussing on:

• developing client relationships to generate new leads
• closing deals that come through the enquiry pipeline
• building CCPL's brand visibility (especially online)
• delivering consultancy, training, talks and / or coaching for CCPL.

Ensure that CCPL's business is carried out in alignment with AWARE's mission, strategy and values.

Identify new business opportunities for AWARE.

Corporate Relationship Management:

Cultivate and manage strong relationships with corporate partners of AWARE's subsidiaries, ensuring alignment with AWARE's mission, strategy and values.

Collaborate with AWARE's internal teams to tailor partnership opportunities that mutually benefit AWARE and / or CCPL and CCPL's corporate clients and allies.

Represent AWARE and CCPL in external forums, building a network of supporters and collaborators to amplify the reach of AWARE and CCPL.

Brand Strategy and Positioning of CCPL:

Develop and oversee CCPL's brand strategy ensuring a cohesive and impactful brand presence across all channels and that CCPL's brand is consistent with AWARE's mission, strategy and values.

Conduct ongoing market analysis, staying abreast of industry trends and competitor landscapes, and utilising insights to inform strategic decision-making.

Drive a culture of adaptability and innovation within the organisation based on market dynamics.

Team Leadership and Development for CCPL:

Provide visionary leadership to the business strategy and corporate partnerships team, fostering a culture of innovation, collaboration, and high performance.

Attract, develop, and retain top talent, ensuring the team is well-equipped to achieve strategic objectives and is guided by AWARE's values.

Qualifications:

• Minimum 15 years total of professional experience, with a robust background that includes at least 10 years in a senior leadership role, demonstrating a consistent track record of strategic decision-making and team management.
• Proven success in cultivating and sustaining partnerships with both corporate entities and individual donors, showcasing expertise in business development and revenue generation within the commercial sector.
• Demonstrated ability to drive revenue through innovative strategies, successful execution, and a deep understanding of marketing and branding principles.
• Exceptional interpersonal, verbal, and written communication skills, evidenced by a history of effective collaboration, alliance-building, and impactful presentations.
• Demonstrated ability to manage professional teams in alignment with AWARE’s mission, vision, and values, emphasising diversity, choice, gender rights, and respect for others. Proven aptitude for attracting, engaging, developing, and retaining high-calibre staff in roles that align with organisational goals.
• Well-versed in information systems and data management, showcasing proficiency in leveraging innovative tools and technologies to enhance organisational efficiency and effectiveness. Ideally experienced in digital marketing, demonstrating adaptability to evolving technological landscapes and a successful history of enhancing revenue through strategic marketing initiatives.
• Expertise in developing and leading comprehensive marketing and branding strategies to enhance organisational visibility and drive revenue growth.
• Proven ability to craft compelling narratives that resonate with stakeholders and advance the organisation’s mission.
• Collaborative, energetic, and self-motivated individual with sound judgement, strong organisational skills, and effective problem-solving abilities. Possesses a positive, forward-thinking mindset that aligns with AWARE’s commitment to progress and innovation.
• Demonstrates a deep understanding and commitment to AWARE’s feminist perspective, with the ability to integrate feminist principles into strategic decision-making, marketing, and branding practices.
• Comprehensive understanding of the motivations driving individuals to work and volunteer in the non-profit sector, reflecting a nuanced grasp of the unique challenges and opportunities within this context.

Application Process:

• Interested applicants are invited to email their cover letter, CV, and details of two referees to [email protected]. Due to the high level of selectivity for this role, only candidates meeting these enhanced qualifications will be considered for an interview.

AWARE, Singapore’s leading gender equality advocacy group, is seeking a passionate and dedicated Senior Programme Executive to join our CARE Services. This is your chance to directly impact the lives of women and survivors of sexual assault by supporting our crucial Women’s Care Centre (WCC) and Sexual Assault Care Centre (SACC).

More than just a job, this is a chance to:

• Make a tangible impact on the lives of women facing challenges
• Work alongside a team of professionals committed to gender equality
• Develop your skills in project management, advocacy and client support
• Contribute to innovative initiatives that support and protect women

Position: Senior Programme Executive
Department: CARE
Commitment: Contract, full time
Salary range: SGD$3,880-4,380
Starting date: Immediate

What you’ll do:

• Plan, coordinate, and execute CARE services, ensuring seamless operations and a client-centric approach
• Partner with service teams, volunteers, and stakeholders to build a supportive network for survivors
• Leading and supporting short-term and long-term initiatives that promote awareness, prevention, and policy change
• Provide emotional and practical support to clients, fostering healing and resilience
• Build and nurture relationships with internal and external partners to amplify impact

Are you the one we’re looking for?

• 3+ years of experience coordinating services or related projects/programmes
• Social work or related field qualifications and experience in the social sector (desired)
• Strong project management skills: analytical, organised, detail-oriented, with excellent report writing and documentation abilities
• Empathy, adaptability, and a collaborative spirit to thrive in a supportive and fast-paced environment
• Confidentiality, proficiency in MS Office and Google Suite, and excellent English communication skills (verbal and written)
• Strong belief in gender equality and the values of AWARE

You must read and acknowledge our Privacy Statement here.

Please note that, due to the large number of applications, only shortlisted applicants will be contacted for an interview. If you have any questions about this position, please email [email protected].