Total 7 job vacancies by British Club, The

Responsibilities :

· Ensures smooth operations of the outlet and deliver excellent customer service at all times

· Handle feedback from members professionally and follow-up with the Outlet Manager on members’ feedback and suggestions

· Assists in monthly inventory checks on operating equipment and supplies

· Maintains the cleanliness of the restaurant

· Ensure compliance to food safety and hygiene standards

· Other ad-hoc operational duties and responsibilities as and when assigned

Requirements:

· Diploma / Certificate in Hospitality or Tourism Management with at least 3 years’ relevant work experience in a supervisory role. Candidates with lesser experience will be considered as Service Assistant role

· Team player with excellent communication and organization skills

· Able to communicate effectively with all levels of staff

· Willing to work weekends and public holidays

Only shortlisted candidates will be notified

Responsibilities:

• Provide food & beverage service in the outlets and banquets
• Attend to members' requests, taking orders and serving of food and drinks
• Maintain cleanliness of the outlets at all times
• Ad-hoc tasks as assigned by the Management

Requirements:

• Basic Food and Hygiene Certificate will be an advantage
• Good communication and interpersonal skills
• Ability to work well under pressure in a fast paced environment handling multiple tasks
• Excellent interpersonal and communication skills
• Teamplayer and service oriented
• Able to work weekends and public holidays

Only shortlisted candidates will be notified

Reporting to the General Manager, you will manage the day-to-day operations of the Sports & Recreation Centre and Pro-Shop, liaise and facilitate communication with Sports Sub-Committees, Conveners and Members.

Responsibilities:

• Provide extensive range of sporting activities and programs for all categories of memberships whilst striving for sports service excellent
• Plan and introduce new sports activities, programme and development for the interest of our Members
• Manage the Sports and Recreation budget, control operating costs and promote revenue to ensure the financial effectiveness and stability of the department
• Ensure that the Sports & Recreation Centre and its equipment are maintained and in perfect operational condition
• Oversee and assess coaches and their relevant classes and programmes
• Able to manage members’ expectations effectively and professionally

Requirements:

• Possess at least a Diploma in Sports Science & Management or equivalent and with at least 5 years’ relevant working experience
• Good knowledge of current sports trend
• Able to work independently and a team player
• Hands-on approach in daily operations and leadership
• Excellent interpersonal & communication skills
• Proficient in MS Office
• Able to work on weekends and public holidays

We regret that only shortlisted candidates will be notified

The British Club is Singapore’s only Hilltop Retreat, a home away from home for more than 50 nationalities where members and their families enjoy superb facilities, outstanding restaurants and a high level of service. Over the years, the Club has enjoyed solid growth in membership and has a policy of constantly upgrading its facilities for the benefit of its members. In order to continue its successful development, we are now seeking a suitability qualified individual for the position of General Manager.

Reporting to the Club’s President and working closely with the Main Committee, you will lead the Management team to manage the Club’s daily operations. You will be responsible to ensure smooth and efficient functioning of all departments which includes member relations, food & beverage, sports & recreation facilities and general Club management. You will ensure that the Club is managed in accordance with the Club's rules and bye-laws and you will maintain the highest service standards and contribute to the long-term strategic vision of the Club, particularly in areas of food & beverage and overall management. This role requires strong leadership, excellent personal presentation and the ability to engage with Club members and staff effectively.

Responsibilities include but not limited to:

Strategic Planning & Development

• Develop and implement a forward-thinking strategy for the Club’s food & beverage and sport & recreation operations, aligning with the Club’s overall goals.
• Stay informed of industry trends, member preferences and innovations in the hospitality and sports management sectors.
• Propose and execute new initiatives to improve the Club’s facilities and service offerings, increase member engagement and enhance Club’s profitability.
• Work closely with the Main Committee to provide updates on operational performance and strategic recommendations.

Financial Management

• Monitor and manage the Club’s operating budget, with a focus on revenue generation and cost control across food & beverage and sporting operations.
• Develop financial reports and provide insights on club performance, including profitability and expenditure management.
• Oversee pricing strategies, billing processes, and membership fee structures.
• Work with the Main Committee to set annual financial goals and performance targets.

Team Leadership & Staff Management

• Set directions and expectations for the team to achieve goals. Lead, motivate and mentor a diverse team of staff.
• Manpower planning, budgeting, effective performance management and staff development plans to maintain a high-performing team.
• Ensure all staff are well-presented, trained and adhere to the Club's service standards.
• Ensure compliance with all local regulations, health and safety laws and licensing requirements related to food & beverage and sporting operations.

Food & Beverage Operations Management

• Ensure the delivery of high-quality food and beverage services to meet member expectations.
• Manage supplier relationships and ensure cost efficiency in negotiated contracts.

Sporting Facilities Management

• Ensure efficient running of daily operations which includes all sporting facilities (e.g., golf, tennis, swimming, squash, fitness centers, etc.).
• Ensure all equipment and facilities are well-maintained to provide an optimal experience for our Club members.
• Collaborate with sports coaches and trainers to ensure high-quality programs and services.

Member Relations

• Act as the most senior point of contact for Club members regarding all operational issues, ensuring high levels of satisfaction.
• Address and resolve any member complaints or concerns with professionalism and efficiency.
• Build and maintain strong relationships with members, enhancing their overall Club experience.

Requirements

• Degree in Hospitality Management, Business Administration, or a related field is preferred.
• Minimum of 5 to 7 years’ of experience in a management role within a private club, luxury hotel, resort or hospitality environment. Prior General Manager experience will be an added advantage.
• Possess strong verbal and written communication skills in English is essential.
• Excellent personal presentation and always demonstrate a professional demeanor.
• Experience in a service-oriented environment with the ability to manage member relations, ensuring a high standard of member care and satisfaction.
• Proven ability to lead a diverse team, motivate staff, and promote a positive work culture.
• Able to develop and share a long-term strategy for the Club, with a focus on F&B growth, sports facility management and operational efficiency.
• Demonstrated experience in managing both F&B services and sporting facilities.
• Proven experience in financial management, including budgeting, forecasting, and financial analysis.
• Strong understanding of financial principles, budgeting, and financial reporting. Ability to manage P&L, control costs, and implement financial strategies.
• Proficiency in Microsoft Office and relevant management software. Jonas Club Management system experience will be an advantage.

Only shortlisted candidates will be notified

Responsibilities

• Provide support in the daily operations of the Sports Centre and the Pro Shop
• Assist to manage the facilities in the Sports Centre and organise competitions, leagues and friendly matches
• Actively promote Sports events within the Club
• Assist to address and resolve member’s queries and manage the Sports section membership database
• Attend and assist meetings with convenors & committee members when required
• Other ad-hoc operational duties and responsibilities as and when assigned

Requirements

• Minimum Diploma in Sports Management or equivalent and with at least 1 year relevant working experience, preferably in a Sports industry
• Independent, proactive and diligent and able to work with tight deadlines
• Good interpersonal skills, warm and friendly and possess good command of spoken & written English
• Enjoy meeting people from different nationalities
• Able to work on shifts, weekends and public holidays

Only shortlisted candidates will be notified

You will assist in overseeing the digital communication for internal and external marketing, support with website updates, digital platforms and email tools of the Club and carry out an active marketing plan that will support both the Marketing objectives of the Club.

Responsibilities

• Update the website with the latest news and events in the Club.
• Bring creative ideas for the Club’s social media platforms and having an eye for photography and short videos.
• Write, edit and proofread all Club’s articles, e.g. monthly magazine and weekly newsletter.
• Proactive in finding out the Club’s major events for the month and ensure they are covered in the Club magazine and online.
• Work closely with the Graphics team on the layout designs, colours, schedules and production of the magazine, other literature and brochures.
• Ensure sufficient and relevant information is featured in the appropriate issue of the magazine and to work with contributors, convenors and departments to collate copy and photos for each issue.
• Assist in the production of the Annual Report.
• Work with respective Managers on the concept of all promotional materials, Production of the materials to ensure consistency in the design and brand of the Club.
• Maintain and manage the Club’s photo library.
• Facilitate photography for major Club events.
• Organise promotional materials such as banners and notices.

Requirements

• Degree/Diploma in Marketing Communications / Digital Marketing with at least 2 years’ experience in a similar capacity or creative role. Previous work experience in the hospitality industry and Club experience would be an added advantage
• Possess excellent command of English, proof reading and editing skills
• Competent in website design and maintenance
• Knowledge of media production, communication, and dissemination techniques and methods
• Able to understand and interpret materials well
• Go-getter with an eye for detail and a meticulous mind, coupled with superb multi-tasking skills
• Excellent attention to detail and results oriented

We regret that only shortlisted candidates will be notified.

Reporting to the Head of Food & Beverage, you will be responsible in the overall supervision and the day-to-day operations of the restaurant. You will ensure efficiency and responsible for the overall quality of food and service in the restaurant.

Responsibilities

· Oversee and manage all areas of the restaurant and make final decisions on matters of importance to customer service

· Responsible for the restaurant profitability including efficient scheduling of staff and inventory control in partnership with the kitchen team

· Provide leadership and conduct on-the-job training to the service team

· Ensure compliance to food safety and hygiene standards

· Other ad-hoc operational duties and responsibilities as and when assigned

Requirements

· Minimum 6 years’ relevant working experience preferably in the hospitality industry, with at least 2 years’ experience in similar capacity

· Team player with good leadership, coaching and managerial skills

· Resourceful, high level of attention to detail and possess strong work ethic

· Strong business acumen and able to manage financial performance of the restaurant

· Able to work on weekends and public holidays

Only shortlisted candidates will be notified