Total 8 manager job vacancies in Singapore

YOUR ROLE

The role will be responsible for SEA procurement function

WHAT ARE YOU GOING TO DO?

• Manage and monitor overall of purchasing function and activities in SEA, taking on the strategic as well as operational initiatives for sourcing and procurement. Manage a team of 9 buyers across South East Asia countries.
• Manage the Strategic Sourcing of all general category goods and services (excluding Transport) and maximize the delivery of savings through transformational procurement/sourcing programs. This is a high profile role interacting up to a senior level within the CEVA organization and is responsible for defining, implementing, and delivering Procurement sourcing activity across South East Asia.
• Improve current purchasing system and workflow to comply with procurement rules and regulations
• Lead and manage cost enhancing procurement activities on clusters / local purchased commodities and services
• Implement Global Procurement Strategy and Contracts – in close collaboration with APAC Regional and Global Procurement
• Develop solid communication channels with the operations to understand their needs and challenges and to demonstrate the added value Procurement can bring in their day-2-day activity
• Work closely with Finance to streamline the Procure-to-Pay process, elaborating detailed reporting (using spend analysis tools) on the cluster spend as well the cluster vendor landscape. This close work with Finance should lead to reduce / avoid Maverick Buying as well as increase the adoption of CEVA PO module system
• Drive productivity to improve the company’s profitability, report all procurement savings (external spend related) achieved at cluster level into online saving tracking system.
• Work closely with category team to drive synergy across legal entities and countries.

WHAT ARE WE LOOKING FOR?

Education & Qualifications

• University Degree or equivalent qualification

Experience

• At least 8 years of working experience preferably at top-tier consultancy or in the procurement / finance department
• People management experience

Specialist Knowledge & Skills

• Excellent Numerical and analytical skills
• Excellent Excel and PowerPoint skills

WHAT DO WE HAVE TO OFFER?

With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. There’s no doubt that you will be compensated for your hard work and commitment so if you’d like to work for one of the top Logistics providers in the world then please do get in touch to find your next role.

ABOUT TOMORROW

We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career.

About the role

Reporting to the Head of Industrial Vertical for Asia Pacific, this role will work closely with internal and external stakeholders on Industrial accounts, building long-lasting relationships and ensuring a high-level of service quality across all services.

What you will be doing

1) Perform lobbying actions

• Identify Key Account targets based in Asia Pacific region, identify decision-makers and specifiers and achieve the widest knowledge possible (activities, subsidiaries, decision structures…) for Industrial accounts
• Send sales leads to network in order to increase CEVA Logistics penetration in Asia Pacific
• Establish a referencing strategy for regional or international Industrial accounts (decision-makers, accounts mapping, lines of approach…)
• Undertake necessary lobbying among prospective Industrial Key Accounts to promote CEVA Logistics and to obtain the opportunity to participate for future Tenders

2) Commercialize and argue Bollore Logistics sales offer

• Represent CEVA Logistics to Key Accounts whose reporting needs a centralized and collaborative action (multi-scope)
• Represent CEVA Logistics to lead and participate in tender process (RFP/RFI/RFQ)
• Sell the whole CEVA Logistics services supported by internal expertise
• Promote CEVA Logistics services and key Asia stations and regions
• Implementing new business strategies to expand new customer base and to secure target prospects

3) Provide consistent tariff offers

• Determine a tariff policy in conjunction with Middle Office and Regional Sales Management and a consistent organization between various implicated sites
• Establish, confirm and update CEVA Logistics tariff offers and write contracts in coordination with Legal Services
• Answer to tenders with Tender Management Desk if needed
• Participate in conjunction with Purchasing Department to negotiation among Suppliers

4) Service support

• Transfer obtained contracts to Operations in order to ensure required customer quality service to customers
• Support services or operation sites via appropriate information on SOP to apply
• Intervene among sites and participate in dispute settlement
• Monitor customer account profitability and problems linked to receipts with sites manager

5) Synthetize information through reporting

• Consolidate statistical elements from various operation sites and achieve a monthly regional reporting vision of our business
• Report sales actions undertaken to perpetuate and develop CEVA Logistics Key Customer Accounts for Industrial vertical
• Update CRM with weekly activities and key accounts monthly reports

The successful candidate

• At least a Bachelor's degree in Business / Logistics / Engineering
• At least 7 years of related work experience in Freight Forwarding (Both Air & Sea Freight) & Contract Logistics
• Experience in Key Account management and development, preferably with network/contacts of decision makers in Asia Pacific
• Excellent communication, presentation and interpersonal skills
• Ability to work under pressure, independently and as a team player
• Good critical thinking and problem solving skills

About the role

The incumbent will be leading a team and be part of a larger team within the IFF department in providing seamless and customer-focused solutions to support the achievement of business objectives.

What you will be doing

• Lead the Customer service team for Sea freight
• Liaise with customers on the standard operating procedures
• To meet up with clients on projects / special matters
• Prepare customer key performance index reports
• Promptly handle customers / team escalations
• To implement corrective actions and preventive measures for immediate service recovery
• To co-ordinate with Ocean carriers for bookings / uplift upon escalation from team
• Attend to freight management and rates negotiation
• Provide quotes / rates to COD customer or overseas offices
• Liaise with overseas agents on the various requirements and rates
• Review the profit & loss of product desk
• Analyse job file purchasing and raise concern to Pricing team
• Review & approve changes of work processes before escalation to Head of Sea Freight
• Conduct recruitment exercise for officer / executive position when needed
• Provide related training concerning the BU to new staff assign to the team
• Joint sales visit to resolved operations issue when necessary

Team Management

• Ensure and monitor team compliance to the Bollore’s Code of Conduct and Company’s regulations
• Ensure team understanding and implementation on Bollore’s Value in daily work behaviors
• Plan and monitor team performance including give coaching and counselling needed to deliver expected outcomes
• Plan and monitor team development together with HR Division
• Ensure updated Job Description availability for the team by coordinating with HR Division
• Ensure all changes in Department / Section communicated properly to the team

The successful candidate

• Diploma / Degree preferred
• Minimum 8 years of experience in freight forwarding with sea freight experiences
• Previous customer service experience is an added advantage
• Possess excellent communication and interpersonal skills
• Pleasant personality and a good team player
• Proficient in MS Office & ability to work independently
• DGR trained will be an advantage
• Location: 101 Alps Ave Singapore 498793 (Designated transport Pasir Ris, Ang Mo Kio, Tanah Merah, Tampines, Admiratly, Yishun and Sengkang)

About the role:

The incumbent will be part of a solution team within the Contract Logistics Department in leading continuous improvement projects for Warehouse, Labelling and Assembly, providing seamless and customer-focused data analytics and solutions to improve customer service and operation efficiency.

What you will be doing:

Leading the Solution Team for a Luxury Goods account at 11 Pioneer Turn with below responsibilities:

Project

o   Driving continuous improvement initiatives with impacts on company or customer profitability

o   Identification of areas of improvements with key stakeholders

o   Design, proposal, and implementation of solution across different departments: Warehouse, Value Added Services, Customer Service, Quality, Sustainability

o   Alignment on project priorities and communication on progress to stakeholder

o   Coaching a team of 3 Logistics Analysts + interns to deliver project roadmap and to grow team members

o   Allocation of projects and tasks to team members based on priorities, availabilities, and competencies

Finance

o   Organizing semi-annual budget exercise revising last year spending and forecasting next year spendings

o   Ensuring monthly Billing accuracy

o   Improvement of P&L analytics and financial controlling

o   Supporting a team of 2 on daily financial operations

Ad hoc

o   Data extraction request from customer or Operations

o   Spot analysis request from customer or Operations

The successful candidate

·       4 to 6 years’ experience in Logistics / Supply Chain Industry or Project Management

·       Degree in Logistics / Industrial Engineering or comparable field of study

·       Strong data crunching, analytical and problem-solving abilities

·       Knowledge in lean, six sigma, 5S, WMS

·       Proficiency in Microsoft Office, Excel, Access, SQL

·       Excellent interpersonal and communication skills

·       Mandarin / French is a plus

Responsibilities

• Assist the Contract Manager in overseeing the whole warehouse operations
• Responsible for ensuring CEVA business and operational objectives and KPIs are met
• Lead and direct staff in daily activities to ensure smooth and efficient running of overall operations.
• Planning on staff load, equipment, storage and daily tasks to ensure adequate resources are consistently available to meet customer’s requirements.
• Plans and assures adequate equipment for storage, loading and delivery of goods.
• Perform inventory management, productivity, accuracy and loss prevention programs to ensure that customers’ requirements are met.
• Plan and manage the P&L for the respective account to ensure on time deliveries.
• Direct activities to limit cost, improve accuracy, safety and to provide and maintain good customer service level.
• Implements safety, security, housekeeping and sanitation programs.
• Generate monthly performance data / reports to ensure that customers’ requirements are met.
• Implement work improvement initiatives and programs such as 5S, Kaizens, LEAN and SCA program with the goal of achieving CEVA standards of Operational Excellence
• Monitoring the performance and productivity of employees and teams, providing coaching, training, and feedback to improve performance.
• Working cross-departmentally with a wide range of stakeholders to ensure that all operations are aligned with organizational objectives.
• Overseeing staffing plans and supervising, hiring, and training new employees
• Work with management team to optimize warehousing and logistics operation.
• Responsible for people and warehousing resources management to deliver effective and efficient operation services to customers. Strong in people management.
• Conduct and prepare the material for operational review meeting (e.g. Monthly Operation Review, Quarterly Operation Review, Operation Improvement Review, etc.) with internal and external customers.
• Resolve logistics service failures directly with customers and operational team. Strong in RCCA (Root Cause Corrective Action) analyze and resolutions.
• Strong in Inventory Management and have proven record of achievement of 100% accuracy via Daily Cycle Count.
• Able to build good customer relationship to achieve excellence customer experiences.
• Enforce process compliance and ensure operations meet and achieve customer’s expectation and KPIs.
• Holding accountability for quality PPM.
• Driving and delivering yearly CIP commitments.
• Conduct regular Gemba walks with clients in the warehouse to observe operations and discuss improvements.
• Weekly quality meetings with clients, presenting scorecards to review performance metrics.
• Participate in meetings with key customer stakeholders, including Purchasing and Planning departments, to align on objectives and strategies

Requirements

• Degree in any discipline
• At least 8 years of relevant working experience and experience in managing and leading large operations team
• In-plant logistics experience will be an advantage
• Computer proficiency
• Excellent leadership and supervisory skills
• Experience with customer dealing at all levels
• Good planning, communication and people skills

Job Purpose

Accountable and responsible for all Health, Safety and Environment aspect of designate site as assigned. The incumbent will be responsible in the implementation of OHSAS180001, reportable metrics such as MBR, MiFa etc as well as promote safety culture in the Company.

Responsibilities

• Perform periodic HSE audit, risk identification and provide regular update to management on key HSE performance indicators and execution of measures to close identified HSE gaps
• Address all HSE issues directly with the appropriate actions including new hires induction, HSE policies, Department objectives, and other related information
• Attend and manage internal and external stakeholders’ enquiries, complaints, and feedback on HSE matters with regards to ASM Operations
• Conduct incident investigation and reporting, including coordination with relevant external stakeholders, ie Government agencies (MOM, SCDF)
• Develop and maintain updated Standard Operating Procedures (SOP), manuals and relevant documentations that are in conformance with relevant HSE regulations, standards, and best industry practices, including OHSAS18001/ISO 45001
• Work closely with the customer’s and CEVA Operations teams to plan and implement commonly agreed HSE plans, including best practices
• Develop various HSE focused programs to continuously improve employee and contractors' general awareness
• Plan & conduct HSE related training for employees

Requirements

• Degree or Specialist Diploma in WSH with at least 5 years of related experience
• Registered workplace safety and health officer
• Strong knowledge of Singapore Workplace Safety & Health Act and its regulation
• Knowledge of QHSAS18001 Management System and HSE Auditing skill
• Proficient in MS Office
• Computer literate and familiar with common software application in the market
• Good interpersonal and communication skills
• Strong negotiation skills with effective interpersonal and people management skills

YOUR ROLE

The Regional Key Account Manager (RKAM) will take ownership of CEVA Regional Business relationships with clients the Industrial sector. He/She will be responsible for all business & financial commitments within his/her perimeter. The RKAM will identify, develop, sell, and provide operational oversight to increase CEVA business with assigned account across all business lines (Air, Ocean, Contract Logistics etc…). He/She will lead negotiations on major contracts, ensure customer retention and satisfaction.

WHAT ARE YOU GOING TO DO?

Account Management

• Be the senior point of contact for the assigned accounts for any normal and customary business requests. Identify local sales and operations contacts in CEVA for supporting the account and work with BD Sector leaders to ensure they are properly trained on the strategy and status of the account.
• Maximize consistency of the CEVA experience throughout all contacts with the specific clients around the World including Quarterly Business Reviews with the customer working in close coordination with GKAMs and Global Ops & Product Managers
• Lead the development and implementation of account plan(s), including relationships building, key people coverage plans, opportunity prioritization, overall account strategy and a budget/target for business growth and development
• Identify local sales and operations contacts in CEVA for supporting the account and work with BD Sector Leader and GKAMs to ensure they are properly trained on the strategy and status of the account.
• Provide regular reports, briefings and reviews as required within CEVA

Retention

• Develop plans to ensure the retention of current regional business levels with specified accounts, preferably to a “no bid” level of confidence.
• Build and strengthen relationships at “C” level with the client. Ensure relationships are developed at all relevant levels and geographies in the client organization by involving the CEVA global team. Responsible to fix and/or escalate issues to CEVA top management when appropriate and/or required.
• Responsible to fix and/or escalate issues to GKAMs & Global Ops & Process Management team when appropriate and/or required.

Growth

• Own and drive account growth: make comprehensive development plan(s) for each aspect of the assigned account and update on regular basis. Get buy-in and approval for the execution of the account plans by working through and with BD Sector leaders and Executive Sponsors
• Identify and qualify opportunities for additional business. Develop qualified opportunities from ‘contact to contract’, together with the relevant Cluster Business Units (P&L owners). This is multinational effort demanding the ability to match customer needs to CEVA intellectual capital to practical application and development
• Lead complex negotiations with the customer ensuring the involvement and participation of CEVA in compliance to applicable geographical legal procedure

Manage Profitability

• Manage P&L’s and accounts receivable from a regional to cluster level across business lines to ensure customer obligations are met by both CEVA and the customer to the discipline of the commercial arrangements in place
• Create input for annual budget cycle from the approved account plans and take responsibility for the delivery of the related targets for CEVA and customer benefit
• Manage the investment proposal, ICAP preparation and ROI considerations for new ventures and then work through cluster MDs or designates to hold all CEVA accountable to approved levels of commitment

Account Receivable

• To oversee and monitor regional payment collection, cooperating with country KAMs or finance to ensure the collection of payments from clients on behalf of the company with timely manner per contract payment term.
• To handle overdue payments according to the company's policies.
• Technology and Supply Chain Expertise
• Demonstrate and provide confidence regarding CEVA’s business technology expertise, including input to their supply chain and business strategy and impeccable execution

WHAT ARE WE LOOKING FOR?

• Master degree background (business, supply chain preferred) •
• 5+ years minimum experience in regional account leader role
• Oversea study experience is preferred.
• Skilled at leading a virtual team and be able to proactively work commercial issues internally as much as in front of the client.
• Network management experience (5+ years)
• Advanced supply Chain knowledge (or similar flow chain processes)
• Advanced industry knowledge in regional commerce and logistics
• Advanced product knowledge
• A skilled relationship management professional with proven track record (8+ years) in related experience with half of that being in a senior capacity.

WHAT DO WE HAVE TO OFFER?

With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. There’s no doubt that you will be compensated for your hard work and commitment so if you’d like to work for one of the top Logistics providers in the world then please do get in touch to find your next role.

ABOUT TOMORROW

We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (an almost limitless number of options) or find your own path. Join CEVA for a challenging and rewarding career.

As a global organization, and as part of the CMA CGM Group, diversity is critical to our business success; only when we can reflect the cultures, languages, behaviors and local knowledge of our customers, we can succeed. By employing people with different experiences and abilities, we expand our knowledge and increase our creativity and innovation.

YOUR ROLE

• Responsible for achieving targets of Ground & Rail Product in line with the Ground, country, regional & global strategy.
• Support country Business Development (BD) organization to provide Ground expertise on opportunities to ensure that customer requirements are fully understood and integrated within solutions.
• Support network sales to launch or extend Ground & Rail business in the country.

WHAT ARE YOU GOING TO DO?

• Identify MNC with local decision/local business opportunities and generate profitable sales in both new and existing accounts that meet and exceed new business revenue goals relating to the portfolio of customers assigned.
• Collaborate with BD and GROUND product country leadership to deliver sales targets (GR growth, NBW) per sub product and geography and ensure communication.
• Support product strategy and growth targets to the BD organization.
• Collaborate with Country & Regional G&R BD Leader to ensure overall coverage in the country.
• Connect with all BD to ensure target accounts and opportunity qualification is aligned with product strategy and priorities and to ensure pipeline and sales activity is aligned with growth targets.
• Support specifically the business development of X-Border & Multimodal product in collaboration with product and aligned with trade-lane priorities.
• Be the Voice of Customer to the operations and escalate critical resolution items that represent a risk to the business within Ground product.
• Conduct regular presentations of GROUND business to customers for prospection and/or market and business update.
• Drive collaborative efforts between country and product leaders within CEVA to meet the needs of customers.
• Prospecting for all potential opportunities (Assign and New Accounts) and delivering compelling solutions, value and pricing
• Develop and expand new accounts that will encompass a strategic roadmap defining multi-year growth, targets by key supply chain
• Ability to work in a matrix organization along with virtual teams & build strong internal relationships with Sponsor/Global/Regional/Sector team leaders as required for the account.
• Build strategic relationships with key contacts within customer organizations to understand opportunities for creating value.
• Conduct regular business review meetings for all customers and drive meeting content to ensure operations, support and execution teams are present to support these reviews.
• Conduct quarterly business review (QBR) meetings including executive sessions for strategic alignment between CEVA and the customer.
• Responsible to communicate all expectations on these review meetings to the operations and support teams for implementation or improvements.
• Develop deep understanding of business streams of each customer and a detailed Relationship Map for each Account designated using CEVA’s CRM system.
• Leverage on Sectors Focused Solutions to penetrate account growth and development (example: Use of case studies and key SMART solutions within CEVA)
• Work with implementation teams on new projects to ensure customer expectations are communicated.
• Work to define all customer reporting requirements with customer (Country/Regional/Global Levels and all KPI (Service Metrics) with customers to be reviewed in business meetings conducted.
• Lead and work with customer to resolve all contractual and commercial decisions in compliance with CEVA policies and terms.
• Accurate and timely update of all customer engagement activities and business development opportunities within C-View.
• Perform other duties as assigned by the line manager.

WHAT ARE WE LOOKING FOR?

• Degree majoring in supply chain / logistics / transportation management / sales and marketing / international business.
• Minimum 3 to 5 years industry experience and business development or managerial and/or customer relationship management experience.
• In-depth knowledge of all air, sea, ground and contract logistics products and services.
• Excellent planning, time management, collaboration, decision making, organization, presentation and negotiating skills.
• Ability to understand unique customer supply chain requirements and drive a particular sector focus.
• Strong background in sales and marketing and a proven track record in business development and growth.
• Demonstrated success in managing (KPI’s) Key Performance Indicators.
• Demonstrated success in problem solving through use of data and information metrics and improvement to performance process.
• Proficient in project management methodologies with a focus on managing solution driven strategy plans to achieve goals.
• Experienced in financial management (P&L's, Balance Sheets, forecasting and budgets) to effectuate return on investment.
• Manages complex or emotional customer situations promptly and professionally meeting commitments for service and assistance.
• Maintains stable performance under pressure or opposition; handling stress in a manner that is acceptable to others and the organization.
• Uses appropriate methods and a flexible interpersonal style to help build a cohesive team and facilitates the completion of team goals.
• Good presentation skills.