Total 8 job vacancies by Cyber Sense Technologies Pte. Ltd.

Job Summary:

The Operations Manager will play a crucial role in overseeing the day-to-day operations of our company. The successful candidate will be responsible for ensuring the smooth execution of operations, driving process improvements, managing incidents and risks, coordinating resource allocation, and developing the skills of our technical teams. Additionally, the Operations Manager will be a key point of contact for client communications, ensuring that we consistently meet and exceed client expectations.

Key Responsibilities:

• Operations Review: Regularly evaluate and review operational processes to ensure they are efficient, scalable, and aligned with company goals. Identify areas for improvement and implement necessary changes.
• Process Improvements: Develop, implement, and monitor process improvement initiatives to enhance operational efficiency and service delivery across multiple business units. Collaborate with cross-functional teams to optimize workflows.
• Incident and Risk Management: Proactively manage and resolve operational incidents. Identify potential risks and implement mitigation strategies to minimize impact on the business.
• Resource Allocation: Work closely with the technical department to effectively allocate resources based on project requirements, priorities, and skill sets. Ensure that resources are utilized optimally across all projects.
• Skill Development Coordination: Collaborate with the technical department to identify skill gaps within the team. Facilitate training and development programs to enhance team capabilities and ensure alignment with industry standards.
• Client Communications: Serve as a key point of contact for clients, ensuring clear and effective communication. Address client concerns, manage expectations, and ensure the delivery of high-quality services.
• Performance Monitoring: Establish and monitor key performance indicators (KPIs) to track operational efficiency, project delivery timelines, and client satisfaction.
• Compliance and Quality Assurance: Ensure that all operations comply with industry standards, company policies, and regulatory requirements. Maintain a high level of quality assurance across all projects.

Qualifications:

• Bachelor’s degree in Business Administration, Operations Management, Information Technology, or a related field.
• Minimum of 5 - 7 years of experience in operations management, preferably within the cybersecurity, IT, or professional services industry.
• Strong understanding of cybersecurity services, system integration, and project management principles.
• Proven ability to drive process improvements and manage change effectively.
• Excellent incident and risk management skills, with the ability to respond quickly and decisively to operational challenges.
• Experience in resource allocation, with the ability to balance multiple projects and priorities.
• Strong interpersonal and communication skills, with the ability to liaise effectively with clients, technical teams, and senior management.
• Ability to work in a fast-paced and dynamic environment and adapt to changing business needs.
• Strong leadership and team development skills, with a focus on fostering a culture of continuous improvement and collaboration.

Preferred Qualifications:

• Master’s degree in Business Administration, Operations Management, or a related field.
• Certification in project management (PMP, PRINCE2, etc.) or operations management.
• Experience in managing cybersecurity operations or technical teams.
• Knowledge of industry standards such as ISO 27001, NIST, or other relevant cybersecurity frameworks.

Job Summary:

We are seeking a highly skilled and experienced Cyber Security Engineer specializing in Data Loss Prevention (DLP) to join our professional services team. As a Cyber Security Engineer (DLP), you will

be responsible for implementing and maintaining effective DLP solutions to protect our clients' sensitive data from unauthorized disclosure or loss. You will collaborate with cross-functional teams to assess data risks, design DLP strategies, and deploy and manage DLP technologies and processes.

Responsibilities:

• Implement, and maintain Data Loss Prevention (DLP) solutions for network and endpoint environments to protect sensitive data from unauthorized disclosure, loss, or leakage.
• Configure and deploy DLP policies, rules, and alerts within network and endpoint DLP platforms.
• Collaborate with cross-functional teams, including IT, Legal, and Compliance, to align DLP strategies with regulatory requirements and industry standards.
• Conduct data discovery and classification exercises to identify and categorize sensitive data across the organization.
• Integrate DLP solutions with existing security infrastructure, including firewalls, proxies, and endpoint protection systems.
• Stay up-to-date with the latest trends and developments in DLP technologies, data protection regulations, and industry best practices.
• Document DLP configurations, procedures, and troubleshooting guides for knowledge sharing and future reference.

For Senior position include the following responsibilities: -

• Develop and deliver DLP training and awareness programs to educate Junior teammates on data security best practices and policy compliance.

Qualifications:

• Bachelor's degree in Computer Science, Information Security, or a related field. Relevant certifications (CISSP, CISM, Certified DLP Professional) are highly desirable.
• Strong technical knowledge and hands-on experience with leading DLP platforms such as Symantec DLP, McAfee DLP, or Forcepoint DLP.
• In-depth knowledge of DLP concepts, methodologies, and tools, including content analysis, data classification, and network and endpoint DLP solutions.
• Familiarity with network protocols, endpoint security technologies, and data protection regulations (GDPR, CCPA, ISO 27001).
• Proficient in configuring DLP policies, rules, and alerts to enforce data protection policies and prevent data loss.
• Experience with data discovery and classification tools to identify sensitive data and define appropriate protection measures.
• Excellent analytical and problem-solving skills to identify and address DLP risks and incidents effectively.
• Strong communication and collaboration skills to work effectively with clients, cross-functional teams, and stakeholders.
• Ability to work independently, manage multiple projects simultaneously, and meet deadlines.

We offer a competitive salary, benefits package, and opportunities for professional growth and development. Interested applicants may send your CV to [email protected], kindly note that only selected candidates will be contacted.

Scope of work:

• Focus on all technical aspects on Trellix products
• Interface to customer’s staff
• Familiarise with customer’s:

1. Processes and requirements
2. IT Security infrastructure, configurations, challenges and their staff’s strength and limitations

• Prompt resolution of issues

Operations activities will focus in the following areas:

• Configuration Management
• Release and Deployment Management
• Change Management
• Service Validation and Testing
• Event Management
• Incident Management
• Problem Management
• Knowledge Management
• Support & Assistance

Configuration Management:

Configuration Management activities are intended to ensure that Trellix components of the solution are identified, baselined, maintained, and existing configuration records are updated.

• Maintain information about the configuration items of the overall solution
• Configuration items may vary in complexity depending upon the component or product
• Identify, control, record, report, audit and verify configuration items including versions, baselines, components, attributes, and relationships between components of the solution.

Release and Deployment Management:

Release and Deployment Management activities will focus on developing, testing, and validating solution capabilities will meet stakeholder requirements.

• Minimize unpredicted impact on production services
• Use the development (Lab) environment for testing prior to production deployment
• Assist Customer/Partner Project Management with documentation of release and deployment timelines and schedules for phased production deployments

Change Management:

Change Management activities are intended to ensure that changes are recorded, evaluated, prioritized, planned, tested, implemented, documented and reviewed in a controlled manner. The Change Management process should be planned in conjunction with Release and Deployment Management.

• Evaluate solution requirements and changes
• Assess risks related to changes; seek advice of the team for impacts to other products within the solution
• Represent planned changes in Change Advisory Board meetings
• Implement changes to meet customer objectives

Service Validation and Testing:

Perform validation testing of the Trellix Security solution.

• Document a set of Trellix testing activities used to perform product or solution testing
• Work with other team members to perform system validation activities prior to production deployment
• Assist with application validation testing activities
• Assist with policies, fine-tuning the alarms, rules, parsers
• Assist with creation of custom parsers if required for non-supported data sources

Event Management:

Event Management monitors events that occur throughout the Trellix SIEM infrastructure. Activities will focus on monitoring normal operations to detect and escalate exception conditions.

• Review events
• Analyse events in the overall context of the solution
• Review event filtering
• Review dashboards
• Review use cases and ensure the implemented use cases are working as intended
• Reduce false positives while balancing false negatives
• Configure server notifications
• Review automatic responses
• Ensure the existing parsers in the environment work as intended

Incident Management:

Incident Management concentrates on restoring unexpectedly degraded or disrupted service to users as quickly as possible in order to minimize business impact.

• Configure Trellix ePO, SIEM, NSP for notifications
• Discuss current escalation practices and procedures

Problem Management:

Problem Management involves problem isolation, troubleshooting, and resolution. Activities related to root-cause analysis may be performed to determine and resolve the cause of incidents. Proactive activities to detect and prevent future problems are performed and reviewed with the customer.

• Assist with problem isolation efforts
• Seek advice within the team or escalate to Product Support for additional assistance
• Develop after action reports and root cause analysis documents
• Review the configuration of related components to proactively prevent additional or subsequent failures
• Isolate issues and assist with troubleshooting issues related to unknown events

Knowledge Management:

The ability to operate the solution rests to a significant extent on the ability of those involved to respond to circumstances based on their understanding of the situation, the options, consequences, and benefits.

• Brief stakeholders on events, issues, incidents and recommended corrective action plans
• Develop after action reports and root cause analysis documents
• Develop known error records
• Share and disseminate information within the team
• Reduce time and effort required to support and maintain solutions
• Reduce time to find information for diagnosis and remediating incidents and problems

Support & Assistance:

• Engage and manage incidents arising from product
• Work closely with Trellix Technical Support for resolution
• Develop action plans proactively to conduct health check and monitoring
• Assist with troubleshooting when required
• Develop known error records
• Share and disseminate information within the team
• Implementation of corrective actions or recommendations for Trellix Product Suite

Summary:

The Resident Engineer / Security Consultant(s) has to review, support the health check activities, planning of upgrade and planning migration of Trellix products installed at the customer site.

Job Summary:

We are seeking a skilled and experienced Network Security Implementation Engineer to join our professional services team. The successful candidate will be responsible for implementing and

configuring network security solutions for our clients. This role requires expertise in network security technologies, strong technical skills, and a commitment to delivering high-quality solutions.

Responsibilities:

1. Implement and maintain network security solutions including firewalls, intrusion detection/prevention systems (IDS/IPS), secure remote access, and network segmentation.

2. Configure and optimize IPS devices to monitor network traffic and detect and prevent potential intrusions and security breaches.

3. Collaborate with clients to understand their network security requirements to design customized solutions that align with their business needs.

4. Integrate network security solutions with existing infrastructure, such as routers, switches, and network access controls.

5. Collaborate with cross-functional teams, including network administrators and system engineers, to ensure seamless integration of IPS devices into the network infrastructure.

6. Provide technical guidance and support to clients’ internal teams during the implementation process and post-implementation support.

7. Stay updated with the latest technologies, emerging threats, and industry trends to continuously enhance network security capabilities.

8. Document network security configurations, procedures, and troubleshooting guides for knowledge sharing and future reference.

Qualifications:

Bachelor's degree in Computer Science, Information Security, or a related field. Relevant certifications (CISSP, CNSE, CCNP Security, Certified IPS Professional) are highly desirable.

In-depth/Strong technical knowledge and hands-on experience with network security principles, protocols, and technologies, including TCP/IP, firewalls, IDS/IPS systems, VPNs, and network access controls.

Experience with leading IPS technologies and platforms (Cisco Firepower, Palo Alto Networks, Check Point IPS).

Solid understanding of industry regulations and frameworks, such as PCI DSS, ISO 27001, or NIST Cybersecurity Framework.

Excellent analytical and problem-solving skills to identify and resolve network security issues.

Strong communication and collaboration skills to effectively interact with clients, team members, and stakeholders.

Ability to work in a fast-paced environment and manage multiple priorities effectively.

We offer a competitive salary, benefits package, and opportunities for professional growth and development. Interested applicants may send your CV to [email protected], kindly note that only selected candidates will be contacted.

Job Description:

We are seeking a dynamic and organized individual to join our team as a Project Manager. The successful candidate will work directly with the Senior Project Manager to provide comprehensive support in project coordination and management. This role requires a keen eye for detail, exceptional organizational skills, and the ability to thrive in a fast-paced environment.

Responsibilities:

· Assist or be responsible in planning, coordinating, and executing projects, scope, and timeline.

· Work closely with Senior Project Manager, developers, designers, testers, and other stakeholders to ensure that project objectives are met, and deliverables are completed on time and within quality standards.

· Maintain project documentation, including project plans, schedules, and status reports.

· Communicate project status, issues, and risks to internal and external parties.

· Coordinate meetings, prepare agendas, and document meeting minutes.

· Facilitate communication between project stakeholders and team members.

· Assist in the preparation of presentations and reports for project updates.

· Contribute to the continuous improvement of project management processes and procedures.

Qualifications:

· Diploma or Bachelor's degree in Computer Science, Cybersecurity, or a related field.

· A minimum of 1 year of experience in project management in IT infrastructure/Cybersecurity/IT solutions projects.

· Excellent project management skills methodologies, tools, and Industry best practices.

· Strong communication and interpersonal abilities

· Excellent problem-solving and analytical skills.

· Ability to work independently and as part of a team.

· Attention to detail and quality.

· Willingness to learn and grow.

Job Description:

We are seeking a skilled and proactive Mid-Level HR Executive to join our HR department. As a Mid-Level HR Executive, you will play a pivotal role in managing HR operations, creating and enhancing HR processes, benchmarking salaries to market rates, sourcing candidates for open positions, providing administrative support, and overseeing hiring procedures for overseas staff. Your expertise and dedication will contribute to the efficient functioning of our HR department and support the growth of our organization.

Key Responsibilities:

HR Operations and Process Creation:

• Manage day-to-day HR operations, including employee onboarding, offboarding, and HRIS management.

• Develop and implement HR policies, procedures, and best practices to ensure compliance and streamline HR processes.

• Continuously review and improve HR processes to enhance efficiency and effectiveness.

• Salary Benchmarking and Pay Brackets:

• Conduct salary benchmarking studies to assess the competitiveness of our pay structure against the market.

• Analyze data and create pay brackets based on job roles, experience, and industry standards.

• Collaborate with management and HR leadership to recommend salary adjustments and ensure fair compensation.

Recruitment and Talent Sourcing:

• Source and attract candidates for open positions through various channels, including job portals, social media, and professional networks.

• Screen resumes and conduct initial interviews to identify potential candidates who meet job requirements.

• Coordinate and participate in recruitment events and job fairs to promote our company's employer brand.

Overseas Staff Hiring:

• Understand rules and regulations for hiring overseas staff, including work permits, visas, and legal compliance.

• Collaborate with immigration consultants and legal experts to ensure a smooth and compliant hiring process for international candidates.

• Manage documentation and visa processing for overseas hires in coordination with relevant authorities.

Employee Relations:
• Assist in managing employee relations issues and grievances, promoting a positive work
environment.
• Support conflict resolution and provide guidance to employees on HR-related matters.
• HR Reporting and Analysis:
• Prepare HR reports, including headcount, turnover, and recruitment metrics, for HR leadership and management.
• Analyze HR data to identify trends and insights, providing input for strategic decisionmaking.

Compliance and Recordkeeping:
• Ensure compliance with labor laws, regulations, and company policies, both locally and internationally.
• Maintain accurate and up-to-date HR records and documentation.

General HR Support:
• Provide administrative support to the HR department, including scheduling interviews, coordinating meetings, and handling HR-related inquiries.
• Assist in organizing employee engagement initiatives and company-wide events.

Qualifications:
• Bachelor's degree in Human Resources, Business Administration, or a related field.
• Minimum of [Insert number of years] years of experience in HR operations, recruitment, and process creation.
• Strong understanding of salary benchmarking and compensation management.
• Familiarity with HRIS systems and HR analytics tools is a plus.
• Excellent communication and interpersonal skills to build relationships with candidates and employees.
• Solid problem-solving and organizational abilities to handle multiple tasks and deadlines.
• Detail-oriented with a focus on accuracy and compliance.
• Proficiency in MS Office Suite (Word, Excel, PowerPoint) and HR-related software.
We offer a competitive salary, benefits package, and opportunities for professional growth and development. If you are a dedicated and experienced HR professional looking to take on midlevel responsibilities in a dynamic organization, including overseas staff hiring expertise, we encourage you to apply.
Please submit your resume and a cover letter outlining your relevant experience and qualifications

Job Summary:

We are seeking a skilled and dedicated Cyber Security Engineer specializing in Endpoint to join our professional services team. As a Cyber Security Engineer (Endpoint), you will play a critical role in protecting our clients' endpoints and ensuring the security of their sensitive data. You will be responsible for implementing and managing endpoint security solutions, conducting threat assessments, and providing expertise in mitigating endpoint-based threats.

Responsibilities:

• Deploy, and maintain endpoint security solutions to safeguard client endpoints from cyber threats.
• Implement endpoint security policies, standards, and procedures to ensure compliance with industry regulations and best practices.
• Configure and manage endpoint security technologies, such as antivirus/anti-malware software and endpoint detection and response (EDR) tools.
• Collaborate with cross-functional teams to ensure secure endpoint configurations and deployment of new devices and applications.
• Stay updated with the latest endpoint security threats, vulnerabilities, and industry trends, and proactively recommend and implement appropriate countermeasures.
• Provide technical guidance and support to the incident response team during endpoint security incidents and investigations.
• Document endpoint security configurations, processes, and procedures.

Qualifications:

• Bachelor's degree in Computer Science, Information Security, or a related field. Relevant certifications (CISSP, CompTIA Security+, EC-Council Certified Endpoint Protection Specialist) are highly desirable.
• In-depth knowledge of endpoint security technologies, such as antivirus/anti-malware software, IDS/IPS, and EDR tools.
• Familiarity with endpoint security management platforms and tools (Symantec Endpoint Protection, CrowdStrike Falcon, Microsoft Defender).
• Strong understanding of operating systems (Windows, macOS, Linux) and their security features.
• Knowledge of scripting languages (PowerShell, Python) for automation and customization of endpoint security solutions.
• Familiarity with security standards and frameworks (NIST, CIS) and their application in endpoint security.
• Excellent analytical and problem-solving skills to identify and resolve endpoint security issues.
• Strong communication and collaboration skills to work effectively with clients, cross-functional teams, and stakeholders.
• Ability to work in a fast-paced environment and manage multiple priorities effectively

We offer a competitive salary, benefits package, and opportunities for professional growth and development. Interested applicants may send your CV to [email protected], kindly note that only selected candidates will be contacted.

Location: Singapore (Need to travel in S.E.A as required)

Job Description:

We are seeking a highly skilled and experienced Senior Pre-Sales/Sales Engineer to join our dynamic team. As a Senior Pre-Sales/Sales Engineer, you will be the technical expert and trusted advisor to our clients, providing them with valuable insights, solutions, and support throughout the sales process. Your in-depth knowledge of cybersecurity technologies, excellent communication skills, and ability to understand and address client needs will be key to driving successful sales engagements.

Key Responsibilities:

1. Technical Expertise:

• Serve as the primary technical resource for the sales team, providing expertise on our cybersecurity solutions and services.
• Understand clients' technical requirements, challenges, and objectives to recommend appropriate solutions that align with their needs.

2. Pre-Sales Support:

• Collaborate with the sales team to understand client needs and deliver compelling presentations and demonstrations.
• Prepare and deliver product presentations and proofs of concept (POCs) to showcase the value of our cybersecurity solutions.
• Address technical inquiries and concerns during the sales process to build confidence and trust with clients.
• Solution Design and Technical Proposal:
• Design tailored cybersecurity solutions, considering clients' existing infrastructure and security posture.
• Develop comprehensive technical proposals that articulate the technical aspects of the solution, including architecture diagrams, implementation plans, and cost estimates.
• Collaborate with the sales team to incorporate the technical proposal into the overall sales strategy.

3. RFP/RFI Responses:

• Lead the technical response to Request for Proposals (RFPs) and Request for Information (RFIs) from potential clients.
• Collaborate with cross-functional teams to ensure comprehensive and accurate responses.

4. Industry Expertise:

• Stay up to date with the latest trends, emerging technologies, and best practices in cybersecurity and related industries.
• Leverage industry knowledge to position our company as a thought leader and trusted partner.

5. Technical Training:

• Conduct training sessions for internal sales teams to enhance their technical understanding of our cybersecurity solutions.
• Mentor and provide guidance to junior members of the pre-sales/sales engineering team.

Qualifications:

• Bachelor's degree in Computer Engineering, Information Security, or a related field.
• Minimum of [Insert number of years] years of experience as a Pre-Sales Engineer, Sales Engineer, or similar role in the cybersecurity industry.
• Strong technical knowledge of cybersecurity technologies, such as network security, endpoint protection, Security information and event management (SIEM), User entity and behaviour analytics (UEBA), Security, Orchestration, automation and response (SOAR), data loss prevention (DLP), workflow and threat intelligence.
• Proven track record in delivering successful pre-sales support and contributing to sales revenue growth.
• Excellent presentation and communication skills, with the ability to articulate technical concepts to non-technical audiences.
• Strong problem-solving and analytical skills to understand and address client needs effectively.
• Ability to create compelling technical proposals for customers.
• Ability to work in a fast-paced and dynamic environment, managing multiple engagements simultaneously.
• Relevant certifications such as CISSP, CISM, or CISA are desirable.
• Willingness to travel for client meetings and industry events as needed.

We offer a competitive salary, benefits package, and opportunities for professional growth and development. If you are a dedicated and experienced Senior Pre-Sales/Sales Engineer with a passion for cybersecurity and the ability to create technical proposals, we encourage you to apply.

Interested applicants may send your CV to [email protected], kindly note that only selected candidates will be contacted.