Total 6 job vacancies by Ecu-worldwide (singapore) Pte. Ltd.

Job Summary -:

To achieve budgeted sales volumes by expanding customer base and providing effective and efficient customer/agent management.

Key Responsibilities and Accountabilities

1. Business & Customer Development

i) To increase customer data base

ii) To canvas and secure new accounts

iii) To promote import/export services offered by ECU Worldwide

iv) Manage and develop existing customer by increasing the trade volume

v) To visit customers as per set targets weekly/monthly

vi) Ensure the profile of customers are maintained and updated so as customer service assistant may contact them on regular basis

vii) Monitor and follow up on tele calls made by CS on a weekly basis so as ensure business is generated

viii) Ensure service level is maintained for existing customers

ix) Prepare monthly sales plan and discuss with the team

x) Perform market research to develop market intelligence data base and pricing

1. Day to Day Operation

i) To prepare quotations as requested by the customer

ii) Manage volume fluctuation of customer and cover lost accounts

iii) Prepare and manage sales campaigns

iv) Manage and monitoring the CS assistants by providing them with customer information and follow up on tele calling for new and existing customers

v) To review and prepare monthly performance sales performance report and present report in the monthly sales meeting

Requirement -:

1) Minimum educational qualification required ‘O’ level or diploma

2) Prefer with min 2 years experience in our line (NVOCC, Freight Forwarding)

3) A great attitude and self motivated individual

4) Excellent written and communication skills

5) Intermediate computer skills

Job Summary -:

Lead and oversee the sales and marketing team. To provide efficient and effective, business and customer development and day to day sales operations management to achieve the budget and profitability for the organization.

Key Responsibilities and Accountabilities

1. Business & Customer Development

i) To identify opportunities to increase profitability by targeting new customers and/ or increasing business with existing customer

ii) Management of corporate accounts by ensuring they are provided with efficient and high level service

iii) Management of sales territory plan

iv) Tender Management

v) Development of existing and new trade lanes

vi) Carry out market research in order to build market intelligence data base and pricing strategy

vii) Develop, launch and monitor sales campaigns

2. Sales Staff Development & Management

i) To ensure all sales staff receives required training I all systems, policies, procedures, and practices

ii) To set and provide aggressive sales targets to sales team

iii) To review sales staff performance and include training programmes for their growth and development

iv) Provide leadership to the sales team by assisting and encouraging them to look for innovative ways of performing their functions more productively

v) Manage recruitment, absence, retention and rewards of the sales team with the support of HR

3. Manage Day to Day Operations

i) Set weekly sales targets for self and team

ii) To visit the top customers as per requirement

iii) To ensure at all times the department is adequately staffed so as to achieve the budgeted and profitability targets

iv) Conduct & participate in weekly/monthly sales department meeting to review performance and targets achieved, and steps going forwards

v) Maintain relationship with our principal carriers and other main suppliers in helping to achieve growth

vi) Achieve the sales targets and provide regular reporting to Country Manager

Requirement -:

1) Minimum educational qualification required Diploma level and above.

2) A minimum of 8 years freight forwarding LCL with 5 years experience as Manager.

3) A great attitude and self motivated individual

4) Excellent written and communication skills

5) Well versed with MS office and other computer software

Key Responsibilities:

Sales Analysis and Reviews

· Perform analysis with transactional data from the company and industry to generate insights on volume and profitability by Region, Offices, Trade Lanes, and Customers

· Suggest changes to senior management using analytics to support your recommendations. Actively participate in the implementation of approved changes

· Conduct insightful, ad hoc analyses to identify areas for improvement and growth

· Prepare informative, actionable and repeatable reports, summarizing and highlighting relevant business trends

· Perform monthly sales reviews using the analysis reports and review sheets

· Assessment of key performance indicators (KPIs) and provide recommendations for improvement areas during the monthly reviews

· Follow up constantly on marketing flyers to be sent to customers using CRM

CRM Ownership

· Training, implementation and proactively analysing and resolving user queries

· Continuously reviewing the sales reports, features and process available on CRM and suggesting improvements in line with key business requirements

· Designing and implementing CRM dashboards to review sales performance

· Help realize benefits by monitoring and ensuring proper usage of CRM and the sales process

Requirements:

· Bachelor’s Degree/Masters Degree in appropriate field of study or equivalent work experience

· Excellent interpersonal skills, with the ability to communicate effectively with people at all levels.

· Should be detail oriented and have sound analytical and problem solving skills

· Hands on in excel and familiar to work with the systems

· The ability to work both independently and as part of a team.

· A high degree of self-motivation and drive.

· Extremely organized with strong time-management skills

Business Analyst top skills & proficiencies:

· Analysis

· Teamwork

· Process Improvement

· Big Picture Thinking

· Work Well Under Pressure

· Communication

· Problem Solving

· Critical Thinking

· Relationship Building

· Initiative, persuasive and proactive

Responsibilities:

1. Preparation and distribution of sailing schedule, monthly rates tariffs and volume statistics to corporate customers.

2. Preparation of executive summaries/ cooperation feedback of corporate accounts.

3. Preparation and analysis of documents for monthly review meeting.

4. Compilation of monthly sales visits report.

5. Monitoring of the completion and timeliness of RFQ submission by pricing team, ensure that RFQ is submitted to corporate accounts by the deadline.

6. Liaising with offices/ agents in relations to customer enquiries.

7. Written/ verbal communication with corporate accounts for rates/ service enquiries.

8. Preparation of SOP guidelines for corporate accounts.

Requirements:

1. Well verse in Microsoft Office, Excel and Power Point.

2. Has good organizational and communication skills, is reliable, resourceful, meticulous, multi tasking and initiative.

3. Works with minimal supervision, manages own time effectively, maintains control over all current projects/responsibilities. Good follow up skill on all relevant issues.

4. Knowledge and experience in NVOCC business will be advantageous.

Responsibilities:

· Responsible process tender/RFQ include understand the requirements, prepare RFQ details, internal co-ordination, and adjustment ensure all details completed according to customers’ requirement and management’s direction within timeline.

· Work closely with Key Account Management Team (KAM) and Management on RFQ briefing, Q&A sessions and rates strategy.

· Conduct Cost & Selling analysis.

· Tariff maintenance and updates.

· Continuous improvement of processes.

· Support other ad-hoc tasks as required.

Requirements:

· Seeking for Local Candidates who are residing in Singapore

· Previous experience in pricing/NVOCC/shipping/logistics/freight forwarding industry

· Advanced proficiency in Excel.

· Excellent written and communication skills in English

· A team player, but able to work independently set own agenda under own initiative.

· Ability to work under pressure and tight deadlines.

· Great attitude, well organised, detail oriented, good sense of numbers, and committed to excellence

Job Summary -: To provide support to the outdoor sales team as well as maintaining and develop good relationship with existing customers. Process booking and enquiries, coordinating between operation staff and customers.

Key Responsibilities and Accountabilities

1. Business & Customer Development

i) To provide good customer service support to all customers

ii) Provide good support for outdoor sales in order to grow the business

iii) Manage and maintain good relationship with existing customer

iv) Feedback the necessary to sales in charge for action and follow up with the customer

1. Day to Day Operation

i) To prepare quotations as requested by the customer and assisting Sales in Quotation required

ii) Co-ordinating the shipments with respective parties

iii) Proceed bookings request from customers.

Requirement -:

1) Minimum educational qualification required ‘O’ level and above

2) Min 3 years relevant experience

3) A great attitude and self motivated individual

4) Excellent written and communication skills

5) Intermediate computer skills

6) Able to start work immediately