Total 14 lead buyer job vacancies in Singapore

As the Workspace Lead, you will be responsible for Workspace strategy and management for region East Asia.

This position sits within the People Organization function and together we will drive and optimize the workplace culture playing a part to employee engagement. We want to enable leaders to understand the needs of their teams while empowering them to response effectively. Our desired state is for the office to become future ready, allowing great team engagement, encouraging meaningful collaborations and where everyone belongs and can be themselves.

Key responsibilities

Office Management

• Develop strategy, framework and tolls that will empower managers to take ownership of employee engagement initiatives.
• Transform the office into Future Workspace ready, proactively engaging with global and local stakeholders in work environment improvement initiatives.
• Maintain optimal standards are maintained across the office spaces as well as managing vendors, supplies and tech inventory.
• Proactively liaise with all functions to support and facilitate employee engagement events.
• Plan the budget for office expenses and investments and collaborate with the Central Controller.
• Oversee scheduling, organizing meetings, preparing documents and presentations, managing project timelines, and assisting in the implementation of key business strategies alongside top management.
• Ensure health & safety, sustainability, employee relations and legal requirements are fulfilled and coordinated with respective function responsible.
• Regularly maintain and ensure all centralized tools are being updated e.g calendars, phone & email list, etc
• Ensure all office administrative tasks such as invoices are processed in a timely manner.
• Manage and negotiate with vendors to ensure we have the best price for service provision and supplies.

Employee Engagement

• Design and execute both on a strategic and operational level, creative Fika/ employee engagement programs with clear connection to our purpose and business outcome.
• Drive and upskill managers, as well as functions involved, on our new colleague on-boarding framework, ensuring a great colleague experience right from day 1.
• Gather and address colleague feedback to identify areas of improvement and work with the People Org team to implement solutions.
• Organize, coordinate and execute internal events, meeting and celebration.
• Manage and liaise between colleague and leadership including internal communications relating to office events, policies, updates, announcement and colleague initiatives.

Health and Safety

• Promote and maintain workplace well-being, including wellness programs,ergonomic workspace and emergency support.
• Respond to emergency situations and provide necessary support for colleague safety.

As the Influencer Marketing Lead, you contribute towards driving engagement with our brand target audience, the Fashion Aspirer; ultimately leading to a str5onger brand and increased sales within the East Asia region. Working towards aligned and cross-functional goals, driving omni sales performance and customer centricity in all parts of your work, you are responsible for planning and implementing all influencer marketing activations to drive the engagement layer, ensuring seamless adaptations of global strategies to cater for local market preferences. You work closely with the full Sales Market team, ensuring seamless adaptation of global strategies to cater for local market preferences to oversee end-to-end planning and fulfilment of the engagement layer, working closely with stakeholders to identify and plan always-on and key campaign activations. You drive engagement in relevant social channels with the Fashion Aspirer and integrate H&M into key cultural moments.

You have a passion and in-depth knowledge of the creator landscape, particularly in short-form platforms such as TikTok and Instagram Reels. You understand influencer ecosystems and follow digital/social media marketing trends. Most importantly, you know how to leverage cultural insights and develop campaigns that will embed the H&M brand into the conversation. Being an exceptional leader, you have strong stakeholder management – collaborating with external agencies, internal functions, and local sales market teams according to H&M values, standards and policies in collaboration with the global H&M Strategy & Planning teams.

Key Responsibilities

• You are responsible for leading regional influencer campaigns, ensuring continuous engagement with fashion aspirers and identifying key moments to maximize attention and drive impact while aligning global strategies with regional commercial plans.
• You oversee influencer marketing budget, optimizing allocations to hit KPIs, collaborating with agencies and local teams for effective budget tracking and campaign execution.
• You stay on top of cultural trends and integrate insights into campaigns, ensuring content resonates with local audiences and aligns with H&M’s brand identity.
• You are responsible for collaborating with agencies and top influencers in alignment with campaign goals, to ensure timely, high-quality deliverables that meet the short- and long-term goals.
• You track, report and optimize campaign performance based on metrics, providing actionable insights for continuous improvement and stronger business results.

As Merchandising Lead Digital (Womenswear & Divided) - NEA, you will drive execution of the commercial agenda and merchandising strategy together with Merchandise Managers to exceed financial targets. You have a deep interest in the customer and consumer and use customer centric approach in everything you do. You use your retail knowledge and understand synergies between channels, and interest in product, strong analytical ability, and commercial skills, enabling you to constantly improve customer shopping experience in market. It is of great importance create strong buy from operational teams in which will help to implement and execute regional strategy.

You are customer and sales-driven professional with a strong commercial awareness and salesmanship. You have a strategic mindset with an analytical back-bone. You thrive working in a fast pace, in and agile environment, executing the regional commercial agenda for your markets. You love working with the product and to execute your concept plan in line with the regional directions. You are a strong team-player and foster collaboration across channels, roles and functions and inspires stakeholders to buy in to the product plans to enhance engagement and execution level.

Key responsibilities

• Implement and execute regional merchandising strategy and commercial priorities by being up to date with regional assortment and demand & inventory strategy.
• Optimize local selling peaks driven by optimizing product exposure strategy to calendar, customer shopping behavior and commercial plan; be responsible to share information towards the digital team regarding availability, activation plan and deal structure to support excellent execution on site.
• Drive in and post season inventory management by picking full price, discount and sale activities in line with regional merch direction, as well as executing stock management, sale, EOP and commercial reduction.
• Follow up on stock and resolve issues together with regional merchandising manager and e-commerce lead; execute regional strategy for commercial impact on key product categories based on in season performance.
• Know your market retail situation and customer profile, providing commercial team with constant and structured sales follow up for the channel, as well as commercial initiatives in store (visit the site in all touchpoints several times a week) to confirm or adjust actions needed.

As Merchandising Lead Retail (Kidswear) - Japan & Korea Market, you will drive execution of the commercial agenda and merchandising strategy together with Merchandise Managers to exceed financial targets. You have a deep interest in the customer and consumer and use customer centric approach in everything you do. You use your retail knowledge and understand synergies between channels, and interest in product, strong analytical ability, and commercial skills, enabling you to constantly improve customer shopping experience in market.

You are customer and sales-driven professional with a strong commercial awareness and salesmanship. You have a strategic mindset with an analytical back-bone. You thrive working in a fast pace, in and agile environment, executing the regional commercial agenda for your markets. You love working with the product and to execute your concept plan in line with the regional directions. You are a strong team-player and foster collaboration across channels, roles and functions and inspires stakeholders to buy in to the product plans to enhance engagement and execution level.

Key responsibilities

• Implement and execute regional merchandising strategy and commercial priorities with close alignment to regional assortment direction.
• Optimize local selling peaks driven by optimizing product exposure strategy to calendar, customer shopping behavior and commercial plan; be responsible for all information including but not limited to kick off, sale packs, BF-information, etc.
• Drive in and post season inventory management by picking full price, discount and sale activities in line with regional merch direction, as well as executing stock management, sale, EOP and commercial reduction.
• Follow up on stock and resolve issues together with inventory optimization team; execute regional strategy for commercial impact on key product categories based on in season performance.
• Know your market retail situation and customer profile, providing commercial team with constant and structured sales follow up for the channel, as well as commercial initiatives in store (visit the site in all touchpoints several times a week) to confirm or adjust actions needed.

As Merchandising Lead Retail - SEA, you will drive execution of the commercial agenda and merchandising strategy together with Merchandise Managers to exceed financial targets. You have a deep interest in the customer and consumer and use customer centric approach in everything you do. You use your retail knowledge and understand synergies between channels, and interest in product, strong analytical ability, and commercial skills, enabling you to constantly improve customer shopping experience in market.

You are customer and sales-driven professional with a strong commercial awareness and salesmanship. You have a strategic mindset with an analytical back-bone. You thrive working in a fast pace, in and agile environment, executing the regional commercial agenda for your markets. You love working with the product and to execute your concept plan in line with the regional directions. You are a strong team-player and foster collaboration across channels, roles and functions and inspires stakeholders to buy in to the product plans to enhance engagement and execution level.

Key responsibilities

• Implement and execute regional merchandising strategy and commercial priorities with close alignment to regional assortment direction.
• Optimize local selling peaks driven by optimizing product exposure strategy to calendar, customer shopping behavior and commercial plan; be responsible for all information including but not limited to kick off, sale packs, BF-information, etc.
• Drive in and post season inventory management by picking full price, discount and sale activities in line with regional merch direction, as well as executing stock management, sale, EOP and commercial reduction.
• Follow up on stock and resolve issues together with inventory optimization team; execute regional strategy for commercial impact on key product categories based on in season performance.
• Know your market retail situation and customer profile, providing commercial team with constant and structured sales follow up for the channel, as well as commercial initiatives in store (visit the site in all touchpoints several times a week) to confirm or adjust actions needed.

As a Key Account Lead, you will drive operational excellence and seamless customer experience on digital marketplace platform while consistently maintaining the H&M brand. The role will work collaboratively and cross-functionally to drive and transform the customer experience while maximizing financial returns. You work in accordance with legal requirements and H&M standards, policies and procedures to meet the expectations of customers and colleagues. 

Key responsibilities

• Execute on the activity plans for the brand on external marketplace. Gain familiarity with the commercial agenda of our partners, maximize selling peaks, drive strong customer awareness and conversion through executing all campaigns, commercial activities and promotional events in the most optimized manner.
• Build and maintain brand health on the platform in terms of accurate & relevant catalogue, content, callouts, assortment and offer. 
• Explore and implement best practices for marketplace inventory fulfillment; identify areas for improvement that can lead to cost savings, greater efficiencies and profitability. 
• Make sure that all assets (creatives) utilized across marketplace platforms align with global guidelines
• Secure strong collaboration between external partners and develop strong internal relationships across functional areas such as merchandising, media, business tech and logistics to make sure day-to-day operations run seamless on the marketplace platform and help the brand optimize traffic, customer growth and revenue. 
   

As Merchandising Lead Digital (Menswear & Lifestyle) - SEA, you will drive execution of the commercial agenda and merchandising strategy together with Merchandise Managers to exceed financial targets. You have a deep interest in the customer and consumer and use customer centric approach in everything you do. You use your retail knowledge and understand synergies between channels, and interest in product, strong analytical ability, and commercial skills, enabling you to constantly improve customer shopping experience in market. It is of great importance create strong buy from operational teams in which will help to implement and execute regional strategy.

You are customer and sales-driven professional with a strong commercial awareness and salesmanship. You have a strategic mindset with an analytical back-bone. You thrive working in a fast pace, in and agile environment, executing the regional commercial agenda for your markets. You love working with the product and to execute your concept plan in line with the regional directions. You are a strong team-player and foster collaboration across channels, roles and functions and inspires stakeholders to buy in to the product plans to enhance engagement and execution level.

Key responsibilities

• Implement and execute regional merchandising strategy and commercial priorities by being up to date with regional assortment and demand & inventory strategy.
• Optimize local selling peaks driven by optimizing product exposure strategy to calendar, customer shopping behavior and commercial plan; be responsible to share information towards the digital team regarding availability, activation plan and deal structure to support excellent execution on site.
• Drive in and post season inventory management by picking full price, discount and sale activities in line with regional merch direction, as well as executing stock management, sale, EOP and commercial reduction.
• Follow up on stock and resolve issues together with regional merchandising manager and e-commerce lead; execute regional strategy for commercial impact on key product categories based on in season performance.
• Know your market retail situation and customer profile, providing commercial team with constant and structured sales follow up for the channel, as well as commercial initiatives in store (visit the site in all touchpoints several times a week) to confirm or adjust actions needed.

As the Paid Media Lead, you are responsible for developing and implementing the strategy for paid media channels, in close collaboration with the global and regional Strategy & Planning team. Your role involves creating a data-driven paid media strategy with your media agency to maximize marketing budget and regional growth, driven by global guidelines. You will work closely with Customer Activation & Marketing teams to ensure successful campaign implementation, optimization, and performance measurement across various paid media channels.

You have strong brand- and customer-focus with proven ability to set goals, drive results and take strategy into action. You are analytical, strategic, and are well-skilled in how to take insights into action, with a passion and understanding of media, brand and customer. You have a strong media background and competence, and are able to connect the dots from brand through to performance, to build and develop plans through the full customer journey. You enjoy working both on a strategic level as well as hands-on with day-to-day operations.

Key responsibilities

• You develop a comprehensive paid media strategy plan aligned with the overall marketing goals and target audiences, identifying key performance indicators (KPIs) and metrics to measure the success of paid media initiatives.
• Create and drive detailed media plans, including targeting strategies, budget breakdowns, and timeline for campaign implementation.
• Collaborate with marketing and controlling teams to allocate the paid media budget effectively across different campaigns and channels based on performance and expected return on investment (ROI).
• Prepare regular performance reports and analysis, providing key insights to stakeholders and presenting actionable recommendations for campaign improvements.
• Gather and collect creative feedback to ensure strong creative material, in collaboration with the Insight & Analytics team.

As the Owned Media Lead, you are responsible for developing and implementing the strategy for owned media channels, in close collaboration with the global and regional Strategy & Planning team. Your role involves overseeing owned media planning, content analysis and development, and distribution to drive engagement, brand awareness, and customer loyalty. You will collaborate with cross-functional teams to ensure that owned media channels are effectively utilized to achieve marketing and business objectives.

You are analytical and insight-driven, and have strong interest in customer data, customer behaviour and how that impacts brand value and future business value. You are driven by turning insights into actions and plans, presenting your findings and recommendations in a clear way to stakeholders across functions. You work hands-on with planning and tactics, taking this out into daily operations.

Key responsibilities

• You develop a comprehensive owned media strategy plan aligned with the overall marketing goals and target audiences, identifying key performance indicators (KPIs) and metrics to measure the success of owned media initiatives.
• Collaborate with content creation teams within the region and globally to develop a content calendar and plan that aligns with brand messaging and resonates with the target audience across owned media channels.
• Utilize customer insights and data analytics to segment the target audience for owned media channels and tailor content to meet their preferences and needs, in collaboration with CRM & Loyalty team.
• Oversee the management and optimization of owned media channels together with Digital to ensure a holistic plan across all digital touchpoints, e.g. app, site, social, email and push, ensuring that the plan is synced with the overall holistic planning.
• You closely collaborate with the content operations team to secure the right content in the right place at the right time for the customer and provide a feedback loop to the insights unit and global content teams.

As Marketplace Inventory Lead, You are a key contributor to our merchandising unit, focused on driving our assortment strategy, availability and profit on marketplaces in close collaboration with the Merchandising Managers and key stakeholders from the marketplace team. You will play a critical role in ensuring product availability, reducing carrying costs, and maximizing operational efficiency and driving a profitable sales result in our marketplaces. You will work cross functionally mainly but not limited to the stakeholders within the regional merchandising team, Marketplace team & logistics team.

You are customer and sales-driven professional with a strategic mindset. You are a detail-oriented professional with expertise in inventory management, data analysis, and with a strong supply chain understanding. You thrive working in a fast pace, in and agile environment. You are natural team player that strives to foster collaboration across channels, roles and functions.

Key responsibilities

• Implement the product strategy by allocating the correct products and stock to our marketplaces . Support in setting the product strategy (connected to our overall brand plan and marketplace strategy) for the marketplaces in the region in close collaboration with the Merchandising Managers, Digital Merchandising Leads, Key account Leads and Marketplace Manager
• Support with input to the commercial business analysts and commercial merchandising managers to ensure we drive a strong product offer activation in our marketplaces through commercial planning.
• Follow up and optimize inventory targets, contribution for warehouse and connected marketplaces to maximize sales results.
• Coordinate and drive the overall sales and profit evaluation from a product perspective on our marketplaces in close collaboration with.
• Evaluate the product performance of marketplaces and drive initiatives to further improve our assortment

As Inventory Optimization Lead, you are a key contributor to our merchandising unit, focused on achieving the optimal balance between inventory levels and customer demand between markets, warehouses and selling channels. You will play a critical role in ensuring product availability, reducing carrying costs, and maximizing operational efficiency as well as drive efficient regional demand fulfilment, spurring sales growth. You work cross functionally mainly but not limited to the stakeholders within the regional merch-team & logistic team.

You are customer and sales-driven professional with a strategic mindset. You are a detail-oriented professional with expertise in inventory management, data analysis, and with a strong supply chain understanding. You thrive working in a fast pace, in and agile environment. You are natural team player that strives to foster collaboration across channels, roles and functions.

Key responsibilities

• Responsible for overall allocation, you execute strategy, ways of working and is accountable for execution of initial allocation parameters to be correctly set at all times. You own and drive PM level execution and follow up of allocation parameters.
• You drive inventory optimization through following up on inventory targets for warehouse, store segments and support with actionable direction e.g replenishment and push strategy, setting deliver schedules to store with logistics counterpart, monitor and improve stock accuracy by supporting RFID routines.
• Execute, monitor and follow up on system set-ups to secure warehouse stock composition, optimize SKU and enable stocking and storage management in collaboration with demand & supply unit, merchandise managers and logistics.
• Optimize supple to minimize constrains and driver impacting sales in line with inventory optimization strategy as well as monitor and act on inbound/ outbound garment flow to support logistic planning.
• Follow up on execution of framework for prioritization of articles for allocation to secure commerciality in stores.

As the Workspace Lead - SEA, you will be responsible for Workspace management of the Singapore office and Workspace strategy across Singapore, Malaysia, Vietnam, and Philippines offices. Together with the People & Teams function, you will drive and optimize the workspace culture by playing a part in employee engagement strategies such as creating an engaging environment where people can advance their careers and do their best work. As the heart of the workspace, you will help foster a sense of community in the workspace that allows people to feel comfortable, productive and inspired in their working life.

You manage daily operations to create a workspace that increases well-being, personal productivity and organizational effectiveness. You are a culture ambassador, community advocate and service leader in the workspace. As you collaborate with colleagues to create a culture of support, you will have countless opportunities to inspire moments of delight and pursue amazing outcomes each day. You are a person that thrives on people engagement and getting day-to-day hands-on to achieve the bigger picture. Because when people feel inspired, great things happen!

Key responsibilities

• This role will require being hands-on operationally until clear ways of working are established with our vendors, such as driving administrative standards are maintained across office spaces, such as supplies, inventory, invoice management, calendar planning, collaborating with administrative in other spaces.
• Develop strategy, framework and tools that will empower leaders in the business to take ownership of their team’s employee engagement initiatives.
• Transform the office into Future Workspace ready, with the support of global and local stakeholders in work environment improvement initiatives.
• You design and ensure, at a strategic level, creative employee engagement activities (Fika) with clear connection to your our organization’s purpose and business outcome.

As Key Account Lead (Zalora), you will drive operational excellence and seamless customer experience on digital marketplace platform while consistently maintaining the H&M brand. The role will work collaboratively and cross-functionally to drive and transform the customer experience while maximizing financial returns. You work in accordance with legal requirements and H&M standards, policies and procedures to meet the expectations of customers and colleagues. 

Key responsibilities

• Execute on the activity plans for the brand on external marketplace. Gain familiarity with the commercial agenda of our partners, maximize selling peaks, drive strong customer awareness and conversion through executing all campaigns, commercial activities and promotional events in the most optimized manner.
• Build and maintain brand health on the platform in terms of accurate & relevant catalogue, content, callouts, assortment and offer. 
• Explore and implement best practices for marketplace inventory fulfillment; identify areas for improvement that can lead to cost savings, greater efficiencies and profitability. 
• Make sure that all assets (creatives) utilized across marketplace platforms align with global guidelines
• Secure strong collaboration between external partners and develop strong internal relationships across functional areas such as merchandising, media, business tech and logistics to make sure day-to-day operations run seamless on the marketplace platform and help the brand optimize traffic, customer growth and revenue. 

As Digital Experience Lead (Post Purchase), you contribute to omni profitable growth in the region, playing a critical role in securing the omni experience of our customers that drives brand perception, sales growth, and profitability. You are responsible for the omni experience in our transactional channels, with extra focus on the post purchase experience. Based on an understanding of daily performance and customer behavior, you proactively identify and drive tests to positively impact conversion, improve profit, and increase fashion brand perception. You act as an informal leader, working as a counterpart to our global digital value streams to ensure value capture through implementation of new capabilities.

You have a strong e-commerce background and previous experiences and proven track record driving commercial growth. You have a good understanding of how to optimize the digital customer experience for overall profitable growth, short and long-term. You are data driven, with strong analytical capabilities and ability to synthesize data into insights and tangible actions. You are customer centric in your approach and have an ability to translate visions, directions and frameworks into specific actions and improvements. You are structured and well ad versed in planning, presenting, and communication. You act as an informal leader in how you drive your work, you get your message across and inspire others.

Key responsibilities

• Ensure customer experience optimization, securing full funnel digital experience by conducting analysis and utilizing insights from data such as sales performance, web analytics, user behavioral insights, heatmapping and A/B testing to generate hypothesis and identify actions to improve sales, profit, brand perception and customer lifetime value.
• Plan, create, and execute A/B tests and actions available to the regional team (e.g optimization of landing pages, checkout processes, and other conversion points), inline with our customer experience strategy and brand direction.
• Review results and conclusions of tests and actions, sharing learnings with regional teams and global functions to continually identify, size and formalize improvement in the digital customer journey and conversion funnel, from traffic acquisition to conversion and retention to inform our digital development roadmap.
• Drive implementation of post-purchase strategies and new capabilities, collaborating with our global value streams to ensure value capture, continually monitoring and optimizing delivery, payment, return options and fees to drive overall digital profit growth.
• Work in tight collaboration with ecommerce leads and retail area managers to secure day-to-day customer experience and continually optimize the full funnel.