Total 9 job vacancies by Holiday Inn Singapore Atrium

About us

Travel is a journey. At Holiday Inn, we help make it a joy.

Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. We thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we’ve been on our journey since 1952. So if you can help us spread the joy of travel to all, we’d love to give you a warm welcome to the Holiday Inn® family.

Holiday Inn Singapore Atrium is a spectacular atrium-styled hotel with more than 500 rooms. It is strategically located at the fringe of the city, Chinatown and the Singapore ERiver, served by Havelock MRT right at its doorstep.

Your day to day

Reporting to the General Manager, you will be providing day-to-day leadership and direction by maximising financial returns, driving development of people, creating and maintaining a unique guest experience, executing on brand standards, and building awareness of hotel and brand in the local community.

Financial Returns

• Development, implement and monitor financial and operational plans for the hotel to ensure optimum guest satisfaction, sales potential and profitability.
• Make recommendations for capital improvements to enhance the assets of the hotel and/or company and brand loyalty.

People

• Direct day-to-day activities, plan and assign work, and establish performance and development goals for team members. Provide mentoring, coaching and regular feedback to help manage conflict, improve team member performance, and recognise good performance.
• Coach and engage hotel staff while ensuring they have the information, market data, tools and equipment to successfully carry out job duties.
• Recommend and deal with staffing/human resources-related actions in accordance with hotel and/or company rules and policies.
• Promote teamwork and quality service through daily communication and coordination with key department heads.

Guest Experience

• Interact with guests and individuals outside the hotel, including, but not limited to, current and potential clients, owning company representatives, ommunity leaders, government officials, travel industry representatives, suppliers, competitors and other members of the local community.
• Ensure highest level of guest satisfaction by providing quality guest services and amenities.

Responsible Business

• Ensure a safe and secure environment for guests and colleagues. Protect hotel assets in compliance with owners’ policies and procedures and regulatory requirements.
• Work with and maintain relations with external stakeholders, including representatives from Owning Company.
• Act as public relations representative to raise awareness of hotel and brand in local community. Drive team member involvement in community organisations, activities Develop and carry out action plans to be environmentally conscious by taking steps to reduce the hotel’s carbon footprint.
• Perform other duties as assigned. You will be asked to serve as Acting General Manager or Manager on duty.

Accountability

This job is the second in command to the General Manager in a large full-service flagship hotel with an extensive range of facilities and services, including two food and beverage outlets, a bar and banquet services that cater to meetings and wedding events.

What we need from you

• Bachelor’s degree / higher education qualification / equivalent in Hotel Management and/or Business Administration.
• Several years in senior-level general management role in hotels (or similar sectors) operational roles, with a background in Rooms or Commercial preferred.
• Willing and be eligible for meeting statutory requirements to work in Singapore.

What you can expect from us

Join our extraordinary world and experience a place where you can be yourself, share your ideas, support your personal growth and wellbeing, and be a valued member of an inspirational team.

You will be rewarded with a suite of benefits that supports you and your family's wellbeing, including:

• 5-days work week
• Duty Meal
• Uniforms/ Laundry Services
• Birthday Off
• Learning and Development Opportunities
• Flexi Benefit
• Insurance Coverage
• 50% F&B discount at Hotel’s selected Restaurant
• Special Employee rate at all IHG Hotels worldwide

We are proud to be IHG and we know you will be too. Visit http://careers.ihg.com/ to find out more about us.

Who We Are

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

So if you can help our guests enjoy the brighter side of travel, we’d love to give you a warm welcome to the Holiday Inn Singapore Atrium family.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today and let's #GoFurtherTogether.

At Holiday Inn® we look for people who are friendly, welcoming and full of life; people who are always finding ways to make every guest’s experience an enjoyable one.

Join us as a Guest Services Executive in Holiday Inn Singapore Atrium. You’ll have ambition, talent and obviously, some key skills. Because of this vital role, we are looking for someone who can :

• Registers and rooms all arrivals according to established procedures
• Performs check in, check out and room change procedures and ensures all data are entered completely into the hotel systems in accordance with reservation
• Attends to guest’s complaints, inquiries and requests, referes problems to supervisor/Duty Manager if he/she is unable to assist
• Maintains cashier float and ensures accurate daily report of all money received
• Performs the audit balances and prepares all works for audit in an orderly fashion
• Upsell established upsell packages to guests to improve the Hotel’s RevPAR and Total Revenue
• Interacts with guests and individuals outside the hotel including, but not limited to, current and potential clients, owning company representatives, suppliers, competitors and other members of the local community.
• Takes personal interest and pride to ensure that the front desk work area is kept clean and in an orderly manner al all times

Requirements:

• Diploma in Hotel Administration, Hotel Management or equivalent, ideally with at least 1 year experience in front office / guest services
• Able to work independently in a dynamic environment
• Demonstrated ability to interact with guests, employees and third parties that reflects highly on the hotel, the brand and the Company.
• This role requires handling and speaking to Japanese speaking guests. Knowledge of Japanese language is essential.

Employee Benefits:

• Competitive remuneration that commensurate with skills and knowledge.
• Health and dental insurance.
• Birthday off / Duty meal / Laundry
• Training and Development Opportunities.
• Up to 50% F&B discount at IHG Hotels selected restaurants.
• Special employee hotel accommodation rates at all IHG Hotels worldwide

What we offer:

In return for your hard work, you can look forward to a highly competitive salary and benefits package – What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow.

So whoever you are, whatever you love doing, if you’re ready to make the move to a great new career opportunity, we’ll make sure you’ll have Room to be yourself. Find out more by going to careers.ihg.com

Holiday Inn Singapore Atrium partners with the Employment and Employability Institute (e2i) under the Talent Attraction Programme, to grow the talent pool for the Hospitality industry. Career Switchers are also welcome.

Find out more by going to careers.ihg.com!

Have a question and prefer to message us via Telegram?

Feel free to drop us a message at our telegram bot (https://t.me/JobsAtHolidayInnSporeAtrium_bot)

Join us as a Telephone Operator in Holiday Inn Singapore Atrium. Your main responsibilities are answering incoming phone calls primarily from external callers in a timely and professional manner that reflects highly on the hotel and the brand.

Your day to day tasks:

• Process all incoming and outgoing calls accurately and courteously
• Records and controls accurately wake up calls
• Pages guests in co-operation with concerned departments
• Assists guests with international calls and directory queries
• Attends to all guest queries and requests promptly, calls guests by name whenever possible
• Handles guests needs or requests and reports complaints to the Telephone Supervisor
• Aware of local telephone listings and frequently dialed numbers
• Report on logbook daily
• Strictly abides by standards policies and procedures governing cases of emergency such as fire, bomb scare and other critical situations

Requirements:

• High School or Vocational Certificate in Business Management, Business Study or equivalent, with 1 year’s experience in customer service
• Proficient in the use of Microsoft Office and Front Office System.
• Possesses problem solving and organizational abilities.

Employee Benefits:

• Competitive remuneration that commensurate with skills and knowledge.
• Health and dental insurance.
• Birthday off / Duty meal / Laundry
• Training and Development Opportunities.
• Up to 50% F&B discount at IHG Hotels selected restaurants.
• Special employee hotel accommodation rates at all IHG Hotels worldwide

What we offer

In return for your hard work, you can look forward to a highly competitive salary and benefits package – What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow. So whoever you are, whatever you love doing, if you’re ready to make the move to a great new career opportunity, we’ll make sure you’ll have Room to be yourself. Find out more by going to careers.ihg.com!

Have a question and prefer to message us via Telegram?

Feel free to drop us a message at our telegram bot (https://t.me/JobsAtHolidayInnSporeAtrium_bot)

Travel is a journey. We help make it a joy.

Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. At Holiday Inn®️ we thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we’ve been on our journey since 1952. So if you can help us spread the joy of travel to all, we’d love to give you a warm welcome to the Holiday Inn®️ family. Let’s Go Further Together.

Holiday Inn Singapore Atrium partners with the Employment and Employability Institute (e2i) under the Talent Attraction Programme, to grow the talent pool for the Hospitality industry. Career Switchers are also welcome. So, join us and you’ll become part of our ever-growing global family.

We're always looking for new ways to raise the bar. So, we're searching for a Assistant Business Development Manager with a track record of hunting, driving sales and smashing targets to help us fill our rooms and event halls.

A little taste of your day-to-day

• A hunter mentality for driving and closing sales.
• Manage daily sales activities.
• Develops and maintains contact with business generators, meeting and convention planners, visitors/convention bureau, corporate accounts, Government Departments and other producers closely allied to Hotel business.
• Monitors competitors activities and assists in marketing intelligence.
• Plan and conduct familiarization tours and site inspections.
• Perform other duties as assigned.

What we need from you

• Bachelor's degree in Sales, Marketing or related fields, with 2 to 3 years' experience or an equivalent combination of education and work-related experience.
• Demonstrates ability to interact with clients, employees and third parties that reflects highly on the hotel, the brand and the Company.
• Problem solving, reasoning, motivating and drive to succeed.

What you can expect from us

In return for your hard work, you can look forward to a highly competitive salary and benefits package - What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow.

So whoever you are, whatever you love doing, if you’re ready to make the move to a great new career opportunity, we’ll make sure you’ll have Room to be belong. Find out more by going to careers.ihg.com!

Career Switchers are also welcome. Holiday Inn Singapore Atrium partners the Employment and Employability Institute (e2i) under the Talent Attraction Programme, with the aim to grow the talent pool for the Hospitality industry. So, join us and you’ll become part of our ever-growing global family.

Join us as a Assistant Bar Manager in Holiday Inn Singapore Atrium. Reporting to the F&B Operations Manager, your main responsibilities are managing the bar/lounge operations of the hotel to ensure the achievement of established beverage quality and guest service quality standards and departmental revenue and profit goals.

Your day-to-day responsibilities are:

• Deliver Food and Beverage service of high standard and in accordance with departmental standards and procedures
• Design promotional material which is aimed at increasing revenue, covers and profit for the Bar with the approval of the Food and Beverage Manager
• Delivers daily briefings and attends other Food and Beverage meetings as scheduled and prepare training sessions in line with a departmental monthly calendar
• Train the bar team, wait help and bus help in basic beverage knowledge and beverage service
• Works with Superior on manpower planning and management needs
• Guests are advised on alcoholic beverages including the strengths of alcohol is advised and guests are advised as to their effect
• Compliance with legal provisions of local liquor codes
• Take appropriate action to resolve guest complaints, inventory and requisition on bar items according to bar stocks.
• Correct use of refrigeration system
• Effective operation of the post-mix syrups bulk dispense system
• Operating the beer reticulation system and adhering to stock control procedures
• Complete spillage report and submit to F&B Operations Manager at the conclusion of each shift

What we need from you

• Diploma in Hotel Management, Food & Beverage, or related field, with 4 years’ related experience, including supervisory experience, or an equivalent combination of education and experience.
• Obtained alcohol awareness certification and/or food service permit or valid health/food handler card as required by local government agency.
• Demonstrates ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
• Possesses problem solving, reasoning, motivating, organizational and training abilities.

Employee Benefits

• Competitive remuneration that commensurate with skills and knowledge.
• Health and dental insurance.
• Birthday off / Duty meal / Laundry
• Training and Development Opportunities.
• Up to 50% F&B discount at IHG Hotels selected restaurants.
• Special employee hotel accommodation rates at all IHG Hotels worldwide

What We Offer In return for your hard work, you can look forward to a highly competitive salary and benefits package – What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow. So whoever you are, whatever you love doing, if you’re ready to make the move to a great new career opportunity, we’ll make sure you’ll have Room to be yourself.

Holiday Inn Singapore Atrium partners with the Employment and Employability Institute (e2i) under the Talent Attraction Programme, to grow the talent pool for the Hospitality industry. Career Switchers are also welcome.

Find out more by going to careers.ihg.com!

Have a question and prefer to message us via Telegram?

Feel free to drop us a message at our telegram bot (https://t.me/JobsAtHolidayInnSporeAtrium_bot)

Join us as a Banquet Events Executive in Holiday Inn Singapore Atrium.

Reporting to the Banquet Manager, you will be responsible to support the Banquet Operations and supervise the service and delivery of menu items in assigned functions and events to fulfill the organizers’ requirements in attaining high guest’s satisfaction level.

Description:

• Co-ordinate the day to day operations of the Banquet floor to obtain maximum guest satisfaction
• In the absence of a Manager, conducts shift briefings to ensure hotel activities and operational requirements are known.
• Liaise with any agencies or partners on part-timer manpower requirements
• Endeavour to resolve all complaints during shift and logs all complaints in log book for further follow up
• Greet function organizers on arrival and ensure that their requests are dealt with and ensure that rooms/function space are set-up according to guest expectations and banquet event order
• Follow up AV problems which may arise from event order and room allocations and rectify as soon as possible.
• Works with Superior on manpower planning and management needs
• Log security incidents and accidents in accordance with hotel requirements

Requirements:

• Diploma or Higher Nitec in Hospitality Management, Food & Beverage, or related field, with 1 - 2 years’ related experience or an equivalent combination of education and experience.
• Obtained food service permit or valid health/food handler card as required by local government agency.
• Willing to work on rotating shifts and also on weekends.

Employee Benefits:

• Competitive remuneration that commensurate with skills and knowledge.
• Health and dental insurance.
• Birthday off / Duty meal / Laundry
• Training and Development Opportunities.
• Up to 50% F&B discount at IHG Hotels selected restaurants.
• Special employee hotel accommodation rates at all IHG Hotels worldwide

What we offer:

In return for your hard work, you can look forward to a highly competitive salary and benefits package – What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow.

So whoever you are, whatever you love doing, if you’re ready to make the move to a great new career opportunity, we’ll make sure you’ll have Room to be yourself. Find out more by going to careers.ihg.com

Have a question and prefer to message us via Telegram?

Please feel free to drop us a text at our Telegram Account (https://t.me/JobsAtHolidayInnSporeAtrium_bot) to message us instantly!

Reporting to the Front Office Manager, The Duty Manager oversees the day-to-day operations of the front office including night shift, ensuring the smooth delivery of exceptional services to guests. Visibility will be a key feature.

Description:

• Reports directly to and communicates with the Rooms Division Manager on all pertinent matters affecting guest service and hotel operations
• Cooperates, coordinates and communicates with other hotel departments as required.
• Monitors appropriate standards of conduct, uniform, hygiene, and appearance of staff.
• Reacts to situations to ensure guests receive prompt attention and personal recognition throughout the hotel and responds to guest needs and resolves related problems.
• Supports and assists Front Office personnel and all departments at peak periods and ensure VIPs and priority club guests receive special attention.
• Log security incidents and accidents in accordance with hotel requirements
• Promotes inter-hotel sales and in-house facilities, checks billing instructions and monitors guest credit.
• Ensures front line staff complies with FIT marketing techniques and maximize sales.
• Analyses the rate variance report to ensure rooms revenue control.

What we need from you:

• Bachelor’s Degree or Diploma in Hotel Administration, Hotel Management or equivalent, with 2 years’ experience in front office / guest services or related discipline including supervisory experience.
• Communication skills when interacting with others.
• Has good writing skills, problem solving and organizational abilities.
• Proficient in the use of Microsoft Office and Opera System.

Employee Benefits:

• Competitive remuneration that commensurate with skills and knowledge.
• Health and dental insurance.
• Birthday off / Duty meal / Laundry
• Training and Development Opportunities.
• Up to 50% F&B discount at IHG Hotels selected restaurants.
• Special employee hotel accommodation rates at all IHG Hotels worldwide

What we offer:

In return for your hard work, you can look forward to a highly competitive salary and benefits package – What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow.

So whoever you are, whatever you love doing, if you’re ready to make the move to a great new career opportunity, we’ll make sure you’ll have Room to be yourself. Find out more by going to careers.ihg.com

Have a question and prefer to message us via Telegram?

Please feel free to drop us a text at our Telegram Account (https://t.me/JobsAtHolidayInnSporeAtrium_bot) to message us instantly!

Join us as a F&B Team Leader in Holiday Inn Singapore Atrium

Your day to day

• Deliver excellent customer service to guest in accordance with brand standards.
• Prepares for servicing, ensuring all operations equipment and items are cleaned, polished and ready for service operations.
• Prepare service stations and ensure all equipments and items are ready for service operations.
• Promoting and upselling.
• Attend to guest feedback/comments promptly and professionally.
• Performs related duties and special projects as assigned.
• Any adhoc duties as assigned.

What we need from you

• Certification in hospitality, Food & beverage or related field, with 1 year of related experience or an equivalent combination of education and experience.
• Enjoys interacting with people.

What we offer

• Competitive remuneration that commensurate with skills and knowledge.
• Health and dental insurance.
• Birthday off / Duty meal / Laundry
• Training and Development Opportunities.
• Up to 50% F&B discount at IHG Hotels selected restaurants.
• Special employee hotel accommodation rates at all IHG Hotels worldwide

Take a splash of expert knowledge. Add a drizzle of pride. Pour over a passion for serving drinks and food to our guests’ unique tastes. We’re searching for a Bartender with the perfect mix of skills to make every guest experience truly memorable.

A little taste of your day-to-day

Every day is different, but you’ll mostly be:

• Creating a warm welcome for every single guest that sets the tone for their experience with us.
• Preparing and serving drinks to a high standard as well as highlighting promotions for our guests.
• Owning your bar – prepare mis-en-plus, managing stock, inventory and equipment as well as keeping the space and equipments cleaner than clean.
• Handling cash and credit transactions.
• Working closely with your restaurant colleagues to deliver a truly seamless food service.
• Effective operation of the post-mix syrups bulk dispense system.
• Operating the beer reticulation system.
• Assist with the restaurant operations.

What we need from you:

• High School or Vocational Certificate in Hotel Management, Food & Beverage, or related field, with 1 year of related experience or an equivalent combination of education and experience.
• Obtained alcohol awareness certification and/or food service permit or valid health/food handler card as required by local government agency.
• Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.

Employee Benefits:

• Competitive remuneration that commensurate with skills and knowledge.
• Health and dental insurance.
• Birthday off / Duty meal / Laundry
• Training and Development Opportunities.
• Up to 50% F&B discount at IHG Hotels selected restaurants.
• Special employee hotel accommodation rates at all IHG Hotels worldwide

What you can expect from us

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

Holiday Inn Singapore Atrium partners with the Employment and Employability Institute (e2i) under the Talent Attraction Programme, to grow the talent pool for the Hospitality industry. Career Switchers are also welcome.