Total 4 job vacancies by Hollandse Club

Job Description

As Human Resource (HR) Manager, you are part of the Management Team of the Hollandse Club. You report to the General Manager. You will oversee and manage the full spectrum of HR practises, processes, and legislative compliance for all employees of the Club.

Responsibilities

Strategies

• Participate in and be a thoughtful contributor at key management meetings and provide HR input for strategic business planning and budgeting processes.
• Develop and implement HR strategies and initiatives aligned with the overall Club strategy

Talent

• Manage the talent acquisition process, which includes recruitment, interviewing, and hiring of qualified job applicants in collaboration with hiring managers to understand skills and competencies required for openings
• Manage succession planning for all employees
• Salary benchmarking - propose competitive base salaries and benefits to ensure the Club’s salaries are market conform and can attract and retain talent
• Manage and oversee the bi-annual performance appraisal process
• Identify learning and development needs, implement training requirements and evaluate effectiveness of training and initiatives to ensure maximum benefit and return of interest

Operations Management

• Ensure HR operational excellence in data management, HR systems, payroll cycle including IR21, IR8A, on-boarding, off-boarding and exit process
• Prepare payroll related journal entries for monthly salaries
• Manage leave and liability process.
• Manage work pass processes, applications, cancellations, and renewals with MOM
• Prepare and administratively maintain employee documentation, including but not limited to employment contracts, settlements, letters documenting leave of absence, terminations, and other HR related matters
• Liaise with corporate agent for employee health insurance matters
• Point of contact for IT matters and liaising with Club’s IT engineers

Employee Experiences

• Work with line managers and employees to establish and maintain a positive work environment which encourages the full use of the Club’s diverse talents and abilities
• Organise quarterly events to promote team bonding
• Create employee survey and execute action plans, engagement and communication activities throughout the departments
• Provide support to staff in various HR-related topics such as leave, time management, and compensation and resolve any issues that may arise
• Bridge management and employee relations by addressing demands, grievances, or other issues

Compliance

• Ensure compliance with labour laws and regulations, internal Club guidelines, code of conduct and procedures
• Develop and maintain the Club’s Employee Handbook
• Update policies due to legislative changes, internal changes or continuous improvement
• Ensure compliance with health & safety regulations at the workplace.

Job Summary:

We are seeking a dynamic and experienced Food & Beverage and Events Director to join our team. This pivotal role will oversee all Food & Beverage operations and manage every aspect of events hosted at the club. The ideal candidate will possess a deep understanding of the F&B landscape in Singapore and will be tasked to develop and implement a long-term F&B strategy while effectively managing our current temporary setup with an external partner.

The successful candidate will have a passion for hospitality with a proven track record of delivering outstanding results in a hospitality or an international sport or social club environment. If you are a strategic thinker who is also hands on with a flair for creativity, strong entrepreneurial spirit, and a commitment to excellence, we invite you to apply.

Key Responsibilities:

Food & Beverage Management:

· Develop a new F&B business model to align with strategic goals of the Club, requirements of its members whilst enhancing operational efficiency and profitability.

· Collaborate closely with the F&B committee and Main Committee on the business model analyses and final proposal.

· Lead the implementation of the new F&B strategy and final business model.

· Together with our current caterer continue to improve and develop diverse high-quality food menus that meets the tastes and preferences of our members for the various areas including the restaurant, meetings & events.

· Curate and oversee an extensive drinks portfolio to ensure diverse and high-quality offerings.

· Establish and maintain strong relationships with vendors to support seamless operations and procurement.

· Develop and implement effective pricing strategies for menus to optimize profitability and competitiveness.

· Create and maintain budgets for food and beverage operations, including forecasting and cost control.

· Conduct thorough sales and performance analysis to identify trends, drive improvements, and achieve revenue targets.

· Identify and manage partnerships and sponsorships within the F&B sector to enhance brand presence and opportunities.

· Implement and monitor quality control measures together with our partner maintain high standards across all F&B operations.

· Manage POS system to streamline transactions and inventory processes.

· Design and deliver comprehensive service training programs to improve team performance and member satisfaction.

· Develop and implement standard operational procedures to ensure consistence and high-quality delivery.

Event Management:

· Plan, coordinate, and execute a wide range of events, including private parties, corporate functions, club events and sport socials.

· Actively generate leads from external clients and member base.

· Work closely with clients to understand their needs, provide recommendations and provide tailormade quotations.

· Oversee event execution, logistics, including setup, food and drinks offering, staff coordination, and post-event evaluation.

· Develop and maintain strong relationships with clients, vendors, and internal stakeholders to ensure high levels of satisfaction.

· Work closely with the membership department and sports teams to develop a robust and action-packed events and socials calendar

· Prepare and manage event budgets, ensuring all expenses are accounted for and that the event is executed within the allocated budget.

General:

· Stay informed about industry trends and best practices to keep the club’s offerings competitive and innovative.

· Foster a positive and welcoming atmosphere within the club.

As General Manager, you head the Management Team of the Hollandse Club and are responsible for the daily running of the Club. You will be carrying out the Main Committee’s (MC) policies and directivesand you are the Main Committee’s bridge to the staff. You will report to the MC on the operations and activities as well as on the application of the Hollandse Club’s policies.

The General Manager:

● Initiates and assists design and drives execution of MC-initiatives.

● Overseas the drive to attract new members and revenue creating events.

● Continually looks to enhance membership experience and increase revenue through managing business operations as well as building and maintaining relationships with members, guests, committees, and external parties.

● Drives the club's branding and public relations together with the Management Team and the MC member responsible for Marketing.

● Works together with the finance team and the Treasurer of the MC, to develop budgets for MC’s approval and project cash needs against requirements.

● Ensures cost control systems are in place and monitored.

● Is responsible to effectively manage all partners of the HC.

● Is highly visible to both members, staff, and other stakeholders, listens to their input, feedback and criticism. Ensures optimal member and guest experience by attending to all and resolve complaints whenever required.

● Manages and is responsible for the efficiency and productivity of the daily operations to ensure the business objectives are met.

● Leads, manages, and motivates staff on customer relationship management to cultivate a top-notch international service culture. The General Manager needs to have a respectful vision to guide all HC personnel toward optimal operating results, employee morale and member services.

● Has hire and discharge authority of Hollandse Club personnel, in coordination with the MC.

Requirements:

● Preferably candidates with (tertiary) qualifications in Hospitality Management / Business Management / Business Administration.

● At least 10+ year(s) of proven track record and management experience of operations in (international) clubs and /or hospitality environment.

● Experience in operating in a multi-cultural environment.

● Demonstrated strong leadership and people management skills.

● Advanced Project Management skills with clear examples of success.

● Superb interpersonal, stakeholder management and communication skills.● Proactive, hands-on character as well as seeing the bigger picture and the road that has to be taken.

● Able to work well under pressure and balance multiple priorities and assignments.

● Must have the ability to adapt to change, be flexible and empathetic.

● Demonstrate initiative – ability to think, work, and make independent decisions based on sound judgment.

● Strong affinity with Sustainability and understanding of how this is applicable to the Hollandse Club.

● Must be willing to work in the evenings, weekends, and public holidays.

Procedure

● If you are keen to join our dynamic team, email your detailed CV and motivation to the attention of the Hollandse Club President , via [email protected]

● Within your application, clearly state your citizenship, your employment eligibility status in Singapore and if you require sponsorship for a Work Pass.

● Recent employer references will be required.

Only short-listed applicants will be invited for an interview. To those applicants not short-listed, we extend our appreciation for considering the Hollandse Club as a potential employer.

The Hollandse Club

Established in 1908, the Hollandse Club is an informal, family oriented, international club based in the hearth of Singapore. It offers a wide range of sports, recreation, and dining facilities for its members. Being part of the Hollandse Club means working in a dynamic and multi-cultural work environment with an international group of colleagues. The Hollandse Club is an equal opportunity employer. We offer a welcoming and inclusive environment in service to one another and to the diverse members we have, and the communities we serve. We do all of this with kindness, empathy and respect for each other.

The Hollandse Club is looking for an experienced Finance Manager, preferably with a proven track record in a hospitality or club management environment. This role will be responsible for the full spectrum of finance matters including financial reporting, statutory reporting and management reporting, supporting the business in budgeting / forecasting as well as liaising with external authorities (including tax agents, auditors and business partners). The Finance Manager will be leading the Finance Team and reports directly to the General Manager (GM).

The Club is currently unable to support any work passes, therefore this position is only open to local residents who do not require one.

The Finance Manager:

Accountancy & Audit

• Analyzes costing, pricing, variable contributions, sales results, and actual performance compared to the strategy.
• Is responsible for financial statements, audit support, cash flow for the Club.
• Is responsible for coordinating internal closures of monthly/ quarterly book closure process, P&L & BS trend/ variance analysis, account, and bank reconciliations etc.
• Is responsible for ensuring good financial discipline across the Club – contracts implemented, purchase orders received, works completed prior to payment made.
• Is responsible for ensuring optimal cash flow into the Club – through the implementation of GIROs and the management of Club’s debt.
• Manages the preparation of the Club’s budget and forecast.
• Is responsible for overall exposure of GST, secretarial compliances, and other taxation regime in Singapore.
• Is responsible and closely liaises with external auditors to ensure timely closures of annual, statutory and review audits.

Management Reporting

• Manages, analyses, reports, and presents the financial Club dashboard.
• Initiates, monitors, and implements progress of agreed actionable items and corrective actions identified.
• Is responsible for financial operating system (ASPEN).
• Ensures financial operating system controls are in place.
• Ensures a system of optimal Corporate Governance.
• Ensure good working practices and back office information management.
• Is responsible for the Club’s risk management plan.

Thought Leadership

• Is responsible for the Finance Department’s expectation and efficiency.
• Ensures clear documentation of SOP’s across the department.
• Provides strategies to maintain the Club’s financial health.
• Advises on investment activities and cash management to optimise growth.
• Presents financial reports to the Finance Committee and Main Committee
• Is highly visible to both members and staff, and listens to their input, praise, and criticism.
• Assists in designing and execution of MC-initiatives and programs.
• Collaborates with all departments and members to reach Club objectives and actively shares and drives the Club’s culture, vision, and values across the department and throughout the Club.

People Management & Development

• Is responsible for Finance Team’s performance.
• Enables competency development and capability building for the Finance Team and the individual employees within the team. Sets objectives for team members and performs the monitoring of these.

Requirements

● Degree in Accounting, Finance, or equivalent professional qualification (ACCA/CA).

● Min 8+ years of post-qualification industry experience.

● Preferably experience in a hospitality or club management environment.

● Strong knowledge in financial accounting and reporting

● An analytical mind with commercial and business acumen

● Meticulous and desire to probe further into data

● Excellent command of English, both written and verbal

● Superb interpersonal and communication skills.

● Good negotiation skills and the ability to develop strong working relationships

● Strong leadership and people management skills

● Ability to stick to time constraints

● Work experience in an international environment will be an added advantage.

● Adaptable and positive hands-on attitude

● Must be willing to work during evenings, weekends and Public Holidays if needed.

● Local resident who does not require a work pass.