Total 17 front desk officer job vacancies in ITE-HQ (Headquarters)

[What you will be working on]
You will conceptualise, promote and execute programmes and activities for the participation and development of students in the areas of arts enrichment such as performing arts productions, arts leadership workshops, etc. You will be required to serve as the staff mentor of student arts groups.
 
[What we are looking for]

You should have at least 2 years of relevant work experience in arts programming and management (for example, fine arts, visual arts and/or performing arts), and in working with youths (preferably between the ages of 13 and 21). You should also have strong communication, people management and organisational skills.

Applicants may check their application status at the end of 8 weeks from the closing date of this job posting.

[What you will be working on]

Lead the IT Governance and Security Team to:

- Develop frameworks and processes to support both Enterprise and Teaching & Learning business objectives of ITE

- Develop, implement and monitor reporting mechanisms for governance, security and risk practices to support compliance and highlight areas of exposure.

- Provide guidance to other IT and business units in the conducting and updating of risk assessment for IT projects and systems.

- Review to identify security risks and breaches to ensure the organisation’s assets and information are appropriately secured at all times.

- Communicate security basics to the general user population including formulating Security Awareness program to raise user awareness and understanding of basic security concepts

- Develop and updating of the IT Business Continuity Plan.

- Monitor and review compliance with risk management strategies and practices to ensure ICT-related activities are meeting Singapore Government Instruction Manual and relevant ICT security best practices.

- Working with project teams to collate, track deliverables and ensure timely update to IT & Digitalisation Steering Committee.

- Work with project teams to ensure timely submission on various polls, monthly/quarterly/yearly submission requests from internal and external bodies - Work collaboratively with other corporate oversight functions to identify and implement consistent and effective approaches to risk governance and control-based activities

- Work with internal units to conduct regular reviews and audit of IT systems and applications to ensure statutory compliance

- Liaise and support internal and external auditors to facilitate IT audits, reviews and timely closure of audit outcomes

- Provide secretariat support to IT & Digitalisation Steering Committee

- Lead in the investigation of cyber security incidents by working with other government agencies

[What we are looking for]

- Possess suitable academic or professional credentials in Information Technology, Computer Engineering, Computer Science or related fields.

- Possess relevant IT Governance, security and project management certifications (eg COBIT, CISSP, CISM, PMP).

- Minimum 5 years’ experience in either IT Governance and/or IT Security & Operations.

- Having experience in leading cross-functional teams in IT Governance and/or IT Security & Operations would be an advantage

- Possess leadership qualities as well as good people and collaboration skills. - Good presentation, verbal and written communications skills.

- Diligent, resourceful and able to multitask in a dynamic work environment - Meticulous in planning and tracking - Familiarity with tendering procedures, ICT Security Standards in Singapore Public Service and managing IT budgets would be an advantage.

Applicants may check their application status at the end of 8 weeks from the closing date of this job posting.

[What you will be working on]

You will provide support to the School of Engineering in the areas of, Administration (day to day), Customer Services (front desk), Information Support (in-house systems and SharePoint repository), Finance and Procurement, College events, oversee the housekeeping of staff centre, as well as collation activities of requests from various stakeholders.

[What we are looking for]

- Possess at least 2 years of relevant work experience.

- Good interpersonal and communication skills.

- Familiar with Outlook for Email.

- Competence in Microsoft Office systems (Excel, Word and PowerPoint)

- Good numeracy skills and/or knowledge in Adobe Photoshop would be an advantage.

Applicants may check their application status at the end of 8 weeks from the closing date of this job posting.

[What you will be working on]

- Support the daily operation of services

- Manage enquiries from various stakeholders i.e. students, parents, public, agencies, etc

- Assist in organising activities related to admission processes, examination processes, orientation programmes and graduation ceremony as well as supporting College’s events and functions

- Assist is monitoring department budget and procuring of items like stationeries, first aid items, sundries, etc

- Maintain and upkeep records and inventory items

- Review and improve work processes

- Maintain proper documentation keeping

- Any other administrative duties as assigned

[What we are looking for]

- At least 2 years of relevant work experience

- Good interpersonal skills and communication skills (both in written and spoken)

- Self-motivated, self-disciplined with positive attitude

- Meticulous with procurement and inventory

- Good time management and strong multi-tasking skills

- Technology savvy and proficiency in Microsoft Office Suite

- Candidate must be a good team player who is process/detail-oriented and organised

- Some knowledge of event management will be an advantage

Applicants may check their application status at the end of 8 weeks from the closing date of this job posting.

[What you will be working on]

You will be involved in the Estates & Facilities Management functions and upgrading of ITE’s physical facilities. Your key responsibilities include the following:

- Oversee the day-to-day M&E maintenance and operations of ITE’s premises;

- Manage the outsourced M&E term contractors to ensure that they deliver their services in accordance with the contractual requirements; and

- Implement upgrading/ renovation projects to ITE’s facilities including the preparation of technical specifications, appointment of contractors, and project management.

[What we are looking for]

·       Relevant educational credentials in Mechanical or Electrical Engineering or equivalent;

·       At least 2 years of relevant working experience; and

·       Possess good analytical, communication and interpersonal skills.

Applicants may check their application status at the end of 8 weeks from the closing date of this job posting.

[What you will be working on]

You will be involved in the Estates Management functions and upgrading of ITE’s physical facilities. Your key responsibilities include the following:

• Formulate and implement systems and procedures to ensure that ITE’s physical assets are well-managed, maintained in good condition and in compliance with statutory requirements; and
• Implement Smart Campus and Green Building solutions to enhance the building performance and sustainability standards of ITE’s built environment.

[What we are looking for]

• Relevant educational credentials in Building/ Engineering/ Estates Management or other building-related disciplines;
• At least 5 years of relevant working experience; and
  Possess good analytical, communication and interpersonal skills.
• Candidates who have experience in Data Science/Analytics and/or Programming will be advantageous.

Applicants may check their application status at the end of 8 weeks from the closing date of this job posting.

[What you will be working on]

• Administer various scholarships and award schemes at ITE HQ and College levels, including responsibilities to formulate & review scholarship and award policies, organise selection interviews of scholarship applicants, tracking & reporting of funds utilisation and preparation of donor reports.

• Administer various MOE Edusave awards, financial assistance and bursary schemes.

• Process and manage student records in ITE’s student administration system.

• Handle payment systems and reconciliation of finance journals.

• Design, automate processes and support the digitalisation needs of the Department and Division.

• Be adept in data analysis, visualisation and management of statistical data which require submissions to other governmental agencies.

• Lead, plan and coordinate ITE’s annual Student Achievers’ Award Ceremony.

[What we are looking for]

• At least 3 years of relevant working experience.

• Good IT knowledge. Knowledge of SQL will be an advantage.

• Good organisational skills.

• Flair for administrative & finance-related work.

• Able to work in a fast-paced environment and welcome challenges.

Applicants may check their application status at the end of 8 weeks from the closing date of this job posting.

[What you will be working on]

The Customer Relations (CRR) department performs the Corporate Communications role at the College. It oversees matters related to college event management, marketing communications as well as school/corporate visits as part of networking and outreach endeavours.

As a Head/Senior Officer, you will be expected to:

- Manage the operations of the Experience ITE Centre - a centre set up to promote the ITE brand of education to secondary school students

- Promote and market ITE courses to secondary school students, through outreach efforts and programmes

- Plan, manage and support projects related to events for outreach to students, teachers and parents through career fairs, talks, workshops and learning journeys

- Manage student leaders in relation to the promotion of the College

- Aid in the College’s social media engagement efforts

- Assist with other CRR-related functions including branding and promotion campaigns as well as coordination efforts with regards to the hosting of international visitors.

[What we are looking for]

- You are a team player with minimum 2 years’ experience working either in outreach, marketing or corporate communications.

- You should possess good interpersonal and communication skills, able to project manage, multitask and cope well under pressure.

- You believe in and enjoy working with young adults,

- Those who are well-equipped to analyse customer interactions and feedback, identify patterns and trends, and make data-driven decisions to improve customer satisfaction and overall performance indicators, will be considered favourably. 

Applicants may check their application status at the end of 8 weeks from the closing date of this job posting.

[What you will be working on]

You will be required to:

• Lead and supervise a team of support staff in day-to-day operations, key systems and customer service touch-points (Counter, Call Centre and Email), and any new touch-points created
• Execute daily work at assigned touchpoint(s) through understanding of customer service policies, work processes and use of systems (e.g. Telephony, Customer Relationship Management, Queue Management, etc.)
• Attend to customer feedback, complaints and compliments
• Coordinate and liaise with various stakeholders (internal/external) for intakes and support department projects and prepare related reports for submission.
• Help manage the social media platforms and QSM system.
• Assist and support any other projects/events/duties as assigned within the department

[What we are looking for]

• You should be a team player with at least three years’ experience in the service industry
• You should be IT Savvy with a knowledge of CRM systems, have an affinity for learning, exploring and applying technological and digital solutions to the workplace
• You should also have proven administrative and organisational skills, as well as excellent interpersonal, written and oral communication skills
• You should be able to lead/supervise a team of support/counter staff

Applicants may check their application status at the end of 8 weeks from the closing date of this job posting.

[What you will be working on]

1.         Maintain and upkeep laboratory and classroom facilities such as equipment and software.

2.         Assist with day-to-day school operational matters.

3.         Facilitate the school’s procurement.

4.         Manage the inventory of department assets, stores, and training materials.

5.         Support college and school events.

[What we are looking for]

1.         Minimum of two years of relevant work experience.

2.         Good interpersonal and communication skills.

3.         Familiar with Outlook for Email.

4.         Competent in Microsoft Office (Excel, Word and PowerPoint) and SharePoint repository.

Applicants may check their application status at the end of 8 weeks from the closing date of this job posting.

[What you will be working on]

Your key responsibilities include:

• Evaluating students' applications for financial assistance schemes

• Advising students and their parents on fee payments and plans

• Liaising with external agencies on bursaries, career-counselling, student insurance, surveys and other student-related matters

• Organising student activities and programmes

• Liaising with self-help groups for our students' welfare

• Overseeing the production of our students' concession and other cards

[What we are looking for]

• At least 3 years of working experience

• A team player with good interpersonal, organisation and communication skills

• Ability to work under pressure, prioritise tasks and meet deadlines

Applicants may check their application status at the end of 8 weeks from the closing date of this job posting.

[What you will be working on]

Your responsibilities include the following:

• Liaise and collaborate with our staff and student users to identify and respond to their teaching and learning needs, through provision of our Library services and digital library resources.

• Identify and evaluate emerging trends and developments relevant to academic libraries and vocational education, and recommend best practices for a digital-first library.

• Produce user education and engagement content for digital and print publicity channels.

• Collate, analyse and write library reports, including reports relating to library performance, statistics, survey and feedbacks;

• Support Library Digitalisation initiatives and projects using data analytic applications such as Power BI and Alma Analytics to discover user needs and enhance our digital services.

[What we are looking for]

• Experience creating and curating digital content and using digital marketing and social media channels to engage our users and promote our library services.

• Good knowledge in emerging digital trends and technologies and its applications in the library; experience in Ex Libris’ Alma, Primo VE and Library Mobile App would be an advantage.

• Excellent writing, oral communication and presentation skills; and experience in conducting workshops and training, in particular information literacy classes is preferred.

• Ability to adapt and contribute to a diverse team of staff and adopt a user-centred approach in the provision of library services.

• Background in professional Library or Information Science with relevant working experience in academic library is a bonus. 

Applicants may check their application status at the end of 8 weeks from the closing date of this job posting.

[What you will be working on]

The Administration Officer works in a team to provide administrative support to the Industry-based Training Division.  Reporting directly to the Department Manager, his or her responsibilities include the following:

- In charge of the administration of training schemes

- Perform accounts payable and receivable and monitor fees charged to training partners

- Administer government grants including disbursements and reporting

- Manage procurement processes and support overall budget management

- Manage data and handle data analysis and reporting

[What we are looking for]

You should have at least 2 years of work experience, a flair for administrative & finance-related work, able to multi-task and work independently, and be responsive to customer needs. You are expected to be proficient in digital tools such as Microsoft Excel, and prior work experience in data analysis will be an advantage.

Applicants may check their application status at the end of 8 weeks from the closing date of this job posting.

[What you will be working on]

You will be responsible for assisting the Lecturers in the conduct of practical lessons, guiding the students in their practical lessons and monitoring the students’ projects. You are also responsible for ensuring that the workshops meet the safety regulation and the training materials like consumables, tools, and equipment in the workshops/labs that you are in charge of are available and in good working condition for training activities. You are expected to carry out  periodic maintenance and servicing of tools, equipment/machines, training vehicles and keep proper history records of the equipment/machines/training vehicles. You are to mange inventory/stocks for the workshops/labs under your charge and involve in procurement.

[What we are looking for]

• Preferably 2 years of work experience

• A team player who is able to multi-task and work independently

Applicants may check their application status at the end of 8 weeks from the closing date of this job posting.

[What you will be working on]

• You will formulate and implement policies on assessments related to lifelong learning, at the workplace and also at ITE colleges

• You will work with internal and external stakeholders to plan and administer valid, reliable and fair assessments for various trade areas

• You will be involved in developing and deploying computerised systems to support robust assessment processes

• You will guide and audit training partners to ensure that assessment standards are upheld across different training schemes

• Your operational duties include facilitating and supporting the conduct of assessments from the nomination of assessment personnel, scheduling of assessments, developing assessment instruments, processing and analysis of results

[What we are looking for]

• You should enjoy engaging and collaborating with people from all walks of life.

• You should be adaptable, analytical and resourceful

• You should have a keen interest in technology-enabled innovation, project and operations management

• Experience preferred but not essential: building effective team relationship and managing team performance

Applicants may check their application status at the end of 8 weeks from the closing date of this job posting.

[What you will be working on]

Your key responsibilities include:

•  Supporting administrative functions in student services

• Verifying and processing applications for student financial assistance scheme

• Liaising with students/parents on all fee-related matters

• Tracking of bursaries, insurance, surveys and other student-related matters

[What we are looking for]

• Preferably 3 years of work experience

• A team player who is able to multi-task and work independently

• Drive to learn and apply new skills and ability to work under pressure

• Knowledge of social media is an advantage

Applicants may check their application status at the end of 8 weeks from the closing date of this job posting.

[What you will be working on]

You will provide administrative support in the Procurement Services Department.

[What we are looking for]

You should have background in Finance/ Business/ Accounting or equivalent field and with at least 2 years of relevant work experience in Procurement. Proficiency in the MS Office and financial software applications is essential. Experience in public service procurement practices, data analytics and digital visualisation tools will be an added advantage.

Applicants may check their application status at the end of 8 weeks from the closing date of this job posting.