Total 3 job vacancies by Immanuel Trading & Logistics Pte. Ltd.

Job Description & Requirements

1. To establish and maintain strong relationships with customers

2. Having knowledge in import- export field

3 Experienced with Bangladeshi Customer/Buyer

4. Experienced with electrical consumer product

5. To monitor customer preferences to determine the focus of sales efforts

5. To analyze market trends and identify new customers

6. To secure order and delivery to customer

8. Excellent oral and written knowledge of English preferred Bengali.

9. Able to communicate with Bangladeshi customer.

10. Able to evaluate on the job performance

11. Able to maintain inventory and ensure items are in stock

12 Able to ensure standards for quality customer service and health and safely are met

13. Monitor local competitors

14. Organize and roaster staff schdules

15. Preference experience 4-6 years in relevant field in Singapore

Job Description & Requirements

• Computers, laptops, repair and installation, hard disk destruction, IT asset disposal
• Provide delivery of goods when required
• Iphone Mother Board Repair (iphone 11,11pro max etc)
• Samsung,vivo, oppo Mother Board Repair
• Reballing cpu and all typeic
• Diagnose, troubleshoot and repair mobile devices;
• Quality control and testing of repaired devices to ensure full functionality. Resolve/manage customer inquiries;
• Able to interact positively with customers at the storefront and over the phone;
• Ability to multi-task between repairs and customer service;
• Other related duties as required;
• Maintain and use repair tools and equipment. Including software and in-store POS system to track repair tickets and inventory;
• Strategically plan the order of operations to ensure a successful repair;
• Provide estimates and quotes;
• Glass only replacement on Samsung and iPads;
• Microscopic Board work; component replacement Hand-solder SMT components,
• remove and replace thru-hole comp without board damage,
• solder wires and cables,
• Diagnosis, troubleshoot and repair mobile devices;
• identify assembly and documents issues;
• Repair logic board issues from water damage.

Job Description & Major Responsibilities:

· Service Engineers install, service, support, upgrade and maintain product

· To perform a variety of moderate to complex assignments

· Diagnose equipment problems and make repairs or adjustment

· Understand system parameters and interactions to allow process development and extensive electronic troubleshooting

· Being a Service Engineer, this person is to support the team in meeting customers’ expectations and company’s expectations

· Able to support technically inclined

· Direct support to customers’ fab and the workforce to ensure customer satisfaction amongst our customers

Requirements:

· To attend weekly meeting and presentation

· To write technical report

· To handle specific jigs during service jobs

· Assist other colleagues to perform higher-level job like robot teaching & sub-units

· To perform 24x7 standby duties based on roster

· To perform ad-hoc shift work when needed when required.

· To perform ad-hoc delivery work

· Able to setup machine/installation/modification/servicing/trouble shooting/repair

· Able to work irregular hours when required

· Proficient in Microsoft Office programs

· Demonstrate ability to work effectively with team members and customers

· Excellent troubleshooting and repair skills

Require good communication skills, documentation and customer service skills