Total 82 job vacancies by Intellect

UI and Interaction Designer

i. The User Experience Designer shall have at least a Diploma in Interactive Design, Visual Design, or related discipline, and completed at least one (1) project using Scrum or equivalent as the Agile software development framework, and five (5) years’ experience as a User Experience Designer.

ii. User Experience Designers who are Salesforce Certified UX Designers, would be advantageous but not a must.

Responsibilities

● Create user flow, mockups, and prototypes to communicate interaction and design ideas

● Develop and maintain the design system, ensuring it aligns with brand guidelines and user experience principles

● Present designs and key milestone deliverables to peers and stakeholders

● Collaborate with product managers, front-end engineers, researchers, and cross-functional stakeholders to understand requirements, and provide creative solutions

● Execute all visual design stages from concept to final hand-off to engineering

● Evaluate the usability of new and existing products and make constructive suggestions for change

Minimum Qualifications

● 4 or more years of UI/UX experience

● Bachelor's degree in Design (e.g., Interaction, Graphic, Visual Communications, Product, Industrial), Human-Computer Interaction, or equivalent practical experience

● Strong knowledge of UI/UX principles, responsive web design techniques, and accessibility standards

● Excellent visual design skills with sensitivity to user-system interaction

● Experience with industry standard design tools (e.g., Figma, Illustrator, Principle, etc.).

● Experience in building design systems for large-scale products

● Strong portfolio highlighting design principles for web and mobile platforms

Preferred Qualifications

● Experience in creating digital brand guides

● Experience in front-end development in relation to Design Systems

Business Understanding At least (3) years of relevant experience in:
- Business Requirement Analysis
- Business Process and System Understanding
- Effective Communication with both business and technical users
Azure Data Engineering At least (2) years of hands-on experience as Azure Data Engineer using:
- Azure Data Factory
- Azure Synapse Analytics / Datawarehouse

Preferably with relevant certifications from Microsoft including Azure Data Engineer Associate;
Data Ingestion & Modelling At least (3) years of hands-on experience in
- Performing data Ingestion using Data factory & T-SQL stored procedure and data harmonizing
- Implementing Data Quality validation
- Good to have following skills
• Knowledge of Azure Databricks
• Data modelling in Azure Analysis Services using star and snowflake schema.
• Knowledge of writing DAX query to create measures & dimensions.
• Python Coding Experience
Others Conversant in Microsoft Office products

Job Responsibilities
∙Provide L2 technical support and advice to users on systems-related issues or queries
∙Perform administration/maintenance and works toward continuous optimization of systems performance related to Microsoft 365 & MDM product e.g. Intune, Jamf Pro / School
∙May need to be on standby with on-call availability with varied shifts including nights, weekends and holidays during critical cutover or L1 incident management
∙Provide technical support for multiple customer environments on End User Devices operations
∙Provide support for Windows / Apple / Android & Chromebook operating systems (OS), end- users software and applications
∙Develop and maintain technical documentation related to design, UAT, configuration, usage, troubleshooting, etc., for all Microsoft 365 & applications and services of MDM products
∙Work closely with Service Delivery Managers and Technical Managers to deliver operational service excellent to meet customer expectation
∙Provide support to project implementation and documentation.
∙Provide technical solution for project delivery and handle and resolve all technical aspects, with hands on approach
∙Work closely with Project Manager to deliver high quality project implementation
∙Develop and maintain PowerShell scripts used to manage / support the Microsoft 365 & Intune / Jamf environment
∙Any ad-hoc duties as assigned

Job Requirements:-
∙At least Diploma in any IT related courses
∙At least 3 - 5 years of IT experience. ICT experience in providing end user devices support / migration / implementation.
∙Fundamental knowledge of Microsoft 365 (Microsoft Teams, SharePoint online, Exchange Teams and Azure AD)
∙Familiarise with endpoint device management tools:
o On-prem - Active Directory environment Group Policies (GPOs) related to endpoint devices. Other e.g. SCCM, BitLocker, LAPS
o MDM products - Intune & Jamf Pro / School
∙Familiarise with endpoint devices operating system (OS). Windows 10/11, MacOS, iOS, Chromebook and Android
∙Candidates are required to handle clients professionally during all interfaces, and are customer oriented, and work effectively both independently and in a team environment
∙To have Microsoft 365 related certifications MD102, MS102, CompTIA A+, etc
∙To have Apple Device Support certification.
∙Technical accredited competency for: Major hardware system vendors (e.g Lenovo, HP & Dell)
∙Basic programming knowledge e.g. PowerShell and Visual basic scripting
∙Office Productivity tools for writing and presentation skills needs.
∙Knowledge of IT lifecycle management
∙Knowledge of ITSM - Incident Management, Problem Management, Change Management,
Asset Management, Patch Management

Job Responsibilities

∙Provide L2 technical support and advice to users on systems-related issues or queries

∙Perform administration/maintenance and works toward continuous optimization of systems performance related to Microsoft 365 & MDM product e.g Google Admin Centre , Lightspeed

∙May need to be on standby with oncall availability with varied shifts including nights, weekends and holidays during critical cutover or L1 incident management

∙Provide technical support for multiple customer environments on End User Devices operations

∙Provide support for Windows / Apple / Android & Chromebook operating systems (OS), end-users software and applications

∙Develop and maintain technical documentation related to design, UAT, configuration, usage,troubleshooting, etc., for all Microsoft 365 & applications and services of MDM products

∙Work closely with Service Delivery Managers and Technical Managers to deliver operational service excellent to meet customer expectation

∙Provide support to project implementation and documentation.

∙Provide technical solution for project delivery and handle and resolve all technical aspects, with hands on approach

∙Work closely with Project Manager to deliver high quality project implementation

∙Develop and maintain PowerShell scripts used to manage / support the Microsoft 365 & Intune / Jamf environment

∙Any ad-hoc duties as assigned

Job Requirements:-

∙At least Diploma in any IT related courses

∙At least 3 - 5 years of IT experience. ICT experience in providing end user devices support / migration / implementation.

∙Fundamental knowledge of Microsoft 365 (Microsoft Teams, SharePoint online, Exchange Teams and Azure AD)

∙Familiarise with endpoint device management tools:

o On prem - Active Directory environment Group Policies (GPOs) related to endpoint

devices. Other e.g. SCCM, BitLocker, LAPS

oMDM products – Google Admin Centre / Lightspeed / Blocksi

∙Familiarise with endpoint devices operating system (OS). Windows 10/11, MacOS, iOS,

Chromebook and Android

∙Candidates are required to handle clients professionally during all interfaces, and are customer oriented, and work effectively both independently and in a team environment

∙To have Microsoft 365 related certifications MD102, MS102, CompTIA A+, etc

∙To have Apple Device Support certification.

∙Technical accredited competency for: Major hardware system vendors (e.g Lenovo, HP &

Dell)

∙Basic programming knowledge e.g. PowerShell and Visual basic scripting

∙Office Productivity tools for writing and presentation skills needs.

∙Knowledge of IT lifecycle management

∙Knowledge of ITSM - Incident Management, Problem Management, Change Management,

Asset Management, Patch Management

Key Responsibilities:
∙Coordinate with external vendors and collaborate with customers and SaaS providers to conduct IT Security Risk Assessments. Identify security threats, assess risks, and propose mitigation strategies for approval by the customer.
∙Coordinate the handling of security incidents, ensuring a timely response and resolution. Maintain a robust incident response process and documentation.
∙Manage and coordinate regular security audits, vulnerability scans, and penetration tests. Consolidate findings, ensure proper remediation, and provide feedback to stakeholders on risk mitigation efforts.
∙Maintain and update all security-related documentation, including policies, procedures, standards, and best practices. Ensure compliance with security frameworks such as ISO/IEC 27001, ISO/IEC 27018, SOC 2 Type 2, and CSA-STAR (Level 2).
∙Continuously monitor the security posture of the SaaS solution and related ICT systems. Provide regular reports on security risks and mitigation actions to stakeholders and customers.
∙Oversee the remediation of security vulnerabilities identified during security assessments, ensuring that appropriate actions are taken to address risks in a timely manner.
∙Provide clear, concise security reports and recommendations to customers, ensuring they understand the security posture of the SaaS solution and any risks or issues that need attention.
∙Take on ad-hoc security tasks as required to address emerging risks or assist with specific security projects or initiatives.

Qualifications:
∙Minimum of 3 years of experience in IT security, particularly in enterprise systems, cloud infrastructure, or SaaS environments.
∙A current professional information security certification (such as CISSP, CISM, CRISC, CGEIT, GSE) or equivalent is highly desirable.
∙In-depth knowledge of IT security management and governance, risk assessment, incident response, vulnerability assessments, penetration testing, and security audits.
∙Familiarity with international security standards and frameworks such as ISO/IEC 27001, ISO/IEC 27018, CSA-STAR, SOC 2 Type 2, NIST, and CIS.
∙Strong interpersonal, written, and verbal communication skills, with the ability to explain complex security concepts to non-technical stakeholders.
∙The position requires the candidate to be based locally.
∙Strong problem-solving skills and the ability to make decisions under pressure.
∙Proven ability to work effectively with cross-functional teams and external vendors.
∙Attention to detail and a commitment to maintaining the highest standards of security.

Knowledge and Skills

∙Tertiary Education in relevant fields is preferred.

∙Hands on experience in setting up and maintaining CI/CD platform, such as Azure DevOps,

Git/Github or other related CI/CD tools.

∙Hands on experience in writing automation scripts for automated deployment for ETL

packages, database tables, and analytics programs using R and Python.

∙Hands on experience in design, implementation, administration and support of data platforms such as SQL and Aurora Postgres database.

Related certifications will be an advantage.

∙Hands on experience in setting up and maintaining a data warehouse/lake solution on the cloud and in a data centre.

∙Hands on experience in supporting Microsoft technologies, preferably for Business Intelligence and data management using tools such as Microsoft SQL SSIS, Power BI, R, SharePoint.

∙Experience in one or more of the following:

a)Building CI/CD pipeline using Azure DevOps, Bamboo, Bitbucket, Sonarqube, Fortify and Nexus

b)Building data pipelines using Python, AWS Glue, AWS Lambda, SQL Server Integration Services (SSIS)

c)Unix scripts for secure file transfers

d)Data security

e)Secure code review, Automated Testing

f)Big Data platform, AWS S3

g)Maintaining visualisation tools such as Power BI or Tableau, and Machine Learning applications

h)Server Virtualisation (VMWare VSphere family of products) and container technology

i)Data Virtualisation technology

j)Agile continuous integration tools

Requirements

Have minimum 5 years of experience in OutSystems and related web-based languages like HTML, CSS, and JavaScript.

Bonus points if you are familiar working with design systems

- Have solid experience in relational databases and SQL.

- Have experience in CI/CD (e.g. Gitlab, Jenkins), including in the context of OutSystems.

- Skillfully write high-quality, well-tested code and you are comfortable with software engineering concepts such as OOP and SOLID

Job responsibilities
● You will oversee or take part in the entire cycle of software consulting and delivery from ideation to deployment and everything in between
● Youwill act as a mentor for less-experienced peers through both your technical knowledge and leadership skills
● Youwill use continuous delivery practices and DevOps tools to deliver high-quality software as well as value to end customers as early as possible
● Youwill work in collaborative, value-driven teams to build innovative customer experiences for our clients
● Youwill establish trusting and thoughtful partnerships with a client’s leadership across engineering and commercial functions
● Apply the latest technology thinking from our Technology Radar to solve client problems

Job qualifications
Technical skills
● You have extensive experience in OutSystems and related web-based languages like HTML, CSS, and JavaScript. Bonus points if you are familiar working with design systems
● You have solid experience in relational databases and SQL.
● You have experience in CI/CD (e.g. Gitlab, Jenkins), including in the context of OutSystems

Responsibilities:
• Manages and leads a program involving one or more functions and project teams to drive the engineering development and implementation process for a subsystem or component of a product or service offering.
• Develop schedules, critical deliverables, budget, resource allocation plan, and other support requirements for assigned program.
• Coordinates activities of supporting project teams and internal and external development partners; tracks progress against established plan and makes decisions to alter or update schedule and resource allocation to meet product requirements and development schedule.
• Communicates program progress, escalations, and issue analysis to product stakeholders; collaborates with management and internal manufacturing and development partners to implement changes to product, process, or program plan to resolve escalated issues, produce solutions, and ensure adherence to budgets and established product roadmaps and schedules.
• Leads and provides guidance and mentoring to less-experienced staff members.
• Work closely with the system team and ODM for the commodity qualification plan/IUR configuration arrangement and resource review to complete the qualification on time.
• Tracing the commodity qualification status and working with the engineering team for issue debugging and solution implementation.
• Join the core team meeting to communicate the commodity status to the system team and highlight the critical issues.
• Create the mitigation plan for shortage risk.
• Work with the system team / ODM and coordinate cross-functional team to arrange resources to achieve the urgent qualification request.

Education and Experience Required:
• Bachelor’s or master’s degree in business management, Engineering, Computer Sciences, or equivalent.
• PMP/PMI certification preferred.
• Typically, 4-6 years’ experience. (with Panel or Camera or Battery industry field is plus)

Knowledge and Skills:
• Using project planning tools and software packages to create, manage, and track project results.
• Strong analytical and problem-solving skills.
• Demonstrated experience coordinating and directing matrixed teams and resources.
• Ability to create and manage program schedules, budgets, and resource allocation plans.
Ability to effectively communicate program plans, proposals, and results, and negotiate options at management levels

Requirements;

Must-Have Technical: ReactJS, NextJS, TypeScript and Kotlin/Java. Non-Tech: Good communication skills, mentoring, and resilience.
development of CI/CD pipeline and applications deployment using cloud services such as AWS
Nice To Have: database migration, Agile/SCRUM setup

Proven experience as a Full Stack Developer or similar role

• Experience developing desktop and mobile applications
• Familiarity with common stacks
• Knowledge of multiple front-end languages and libraries (e.g. HTML/ CSS, JavaScript, XML, jQuery)
• Knowledge of multiple back-end languages (e.g. C#, Java, Python) and JavaScript frameworks (e.g. Angular, React, Node.js)

Key Responsibilities:

Requirements Gathering: Collaborate with stakeholders to elicit, document, and analyze business requirements. Understand and translate business needs into clear and concise specifications.

Data Analysis: Collect and analyze data from various sources to identify trends, patterns, and insights that can inform business decisions and strategies.

Process Mapping: Document current and future state business processes, identifying areas for optimization and efficiency improvements.

Feasibility Studies: Assess the feasibility of proposed projects, considering factors like cost, time, and resource constraints. Provide recommendations based on these assessments.

Solution Design: Work with cross-functional teams to design and develop solutions that address business needs. Collaborate with IT teams to ensure alignment between business requirements and technical solutions.

Business Case Development: Create business cases and cost-benefit analyses to support project proposals and justify investments in new initiatives.

Testing and Quality Assurance: Develop test plans, conduct testing, and validate that the implemented solutions meet the specified requirements and function correctly.

Change Management: Assist in the development of change management plans and strategies to ensure smooth transitions and user adoption of new systems and processes.

Stakeholder Communication: Facilitate communication between business stakeholders and technical teams, ensuring a shared understanding of project objectives and progress.

Reporting and Documentation: Produce reports, documentation, and presentations that communicate findings, recommendations, and project status to various audiences.

Qualifications:

Bachelor's degree in business, finance, IT, or a related field (some roles may require a master's degree).

Strong analytical skills and the ability to work with data.

Excellent communication and interpersonal skills.

Proficiency in business analysis tools and techniques.

Knowledge of project management methodologies (e.g., Agile, Waterfall).

Familiarity with relevant software and technology.

Certification in business analysis (e.g., CBAP, CCBA) may be preferred or required in some organizations.

Experience:

Entry-level positions may require minimal to no prior experience.

Mid-level positions typically require 2-5 years of relevant experience.

Senior or lead roles may require 5+ years of experience and a track record of successfully leading complex projects.

Requirements

• Experienced in designing and implementing Mobile Device Management (MDM) solutions

• 3+ years of experience in building large scalable infrastructure and platform with IAC and GitOps

• Familiar with cloud services such as AWS and Azure.

• Familiar with Zero Trust Network solutions such as Azure AD Conditional Access and Cloudflare Access.

• Familiar with Mobile Device Management (MDM) solutions such as Intune.

• Familiar with Networking concepts such as DNS resolution, VPN software and tunnelling proxies.

• Familiar with supporting MDM and VPN issues on the Windows and MacOS operating system

• Experience in large-scaled distributed environments and their challenges.

• Hands-on experience with Terraform, Gitlab/Atlassian and how to secure the deployment pipelines

• Experience with IAC deployments and it’s best practices.

• Familiar with IAC security and opensource tools in relevant domains.

• Good to have knowledge and experience on GitOps

• Good to have knowledge on Node.js, Python or other scripting languages.

• Good to have practiced Site Reliability Engineering principle.

Description
We are seeking an experienced and highly motivated Healthcare Quality Manager to join our dynamic team to oversee and enhance the quality standards across our clinical and operational processes. This role offers a unique opportunity to work closely directly with the CEO and top-level management and contribute to the company's strategic vision within the healthcare industry. This role will be responsible for ensuring compliance with healthcare regulations, improving patient care outcomes, and optimising operational efficiency. The ideal candidate will bring a strong background in healthcare quality management, a passion for continuous improvement, and the ability to drive initiatives that ensure the highest standards of care.Develop, implement, and maintain quality assurance programs tailored to the clinical and hospital environment.
Collaborate with clinical teams, operational managers, and leadership to identify areas for improvement and implement evidence-based solutions.
Conduct thorough audits, inspections, and evaluations to ensure clinical processes adhere to regulatory standards (e.g., Joint Commission, CMS).
Analyse clinical data and operational metrics for trends and performance anomalies, driving quality improvements in patient safety and care outcomes.
Ensure the quality and efficiency of clinical operations, working closely with relevant teams to align with industry standards and patient care goals.
Provide detailed reports and direct feedback to executive leadership regarding quality metrics and clinical outcomes.
Oversee and audit clinical and operational quality, ensuring that all procedures meet healthcare regulations, standards, and internal policies.
Develop, implement, and monitor quality assurance and improvement plans across all departments.
Ensure compliance with all regulatory bodies (e.g., JCI, Ministry of Health) and maintain up-to-date knowledge of relevant regulations.
Lead the organisation in accreditation and certification processes, including preparation and follow-up on assessments.
Collect, analyse, and present quality performance data, providing actionable insights to drive continuous improvement.
Implement and track key quality performance indicators (KPIs) for both clinical outcomes and operational efficiency.
Facilitate training programs to ensure staff understand and adhere to quality standards and best practices.
Foster a culture of safety, quality, and compliance throughout the organisation.
Conduct regular internal audits to monitor compliance with internal and external standards and recommend corrective actions where needed.
Stay updated on industry trends and best practices in healthcare quality management to continuously refine and improve processes.

Requirements
A minimum of 6 years of proven experience in clinical operations and quality management, or similar role in the healthcare sector.
Strong knowledge of QA methodologies, tools, and regulatory standards applicable to healthcare.
Experience designing, implementing, and managing quality assurance programs in compliance with healthcare regulations.
Excellent communication skills with the ability to work collaboratively with healthcare professionals and influence decisions at a senior management level.
Strong analytical skills with a focus on data-driven decision making in clinical operations.
Familiarity with regulatory bodies such as the Joint Commission, CMS, and other healthcare compliance standards.
In-depth knowledge of healthcare regulations, quality standards, and accreditation processes.
Strong analytical and problem-solving skills, with the ability to interpret complex data and provide actionable recommendations.
Excellent interpersonal and communication skills, with the ability to work collaboratively across teams.
Certification in Healthcare Quality (e.g., CPHQ, Lean Six Sigma, or equivalent) is preferred.
Strong project management skills with the ability to lead initiatives from conception to completion.
Familiarity with quality improvement methodologies (e.g., Plan-Do-Study-Act, Lean, Six Sigma).

Benefits
Work in a diverse environment with people from over 10 countries
A generous leave policy
Work flexibility
Medical coverage
Annual Wage Supplement (Bonus)
Christmas Leave (The team takes the whole Christmas week off separate from our leave policy)
Birthday Leave (1 day)
Holidays off
Quarterly mental health day off
Mental health benefits (Premium access to our app!)
Work-life balance and employee wellness
Regular social events where we have non work-related fun

Apply for this job

The Role

As part of our regional expansion, we are looking for a digital marketing intern to support Intellect in B2B and B2C Marketing. We are looking for someone who has big ideas, but is also detail-obsessed, feels confident working with data, and is looking to grow their digital marketing skill set in a rapidly growing company.

He/she will be reporting to the Brand Marketing Manager.

You will be involved in the day-to-day running of digital campaigns and initiatives which includes:

• Work with Brand Marketing to ideate new marketing campaigns and initiatives
• Assist the team in ideating and executing a content calendar across Facebook, Instagram, LinkedIn, and other new media platforms
• Tracking and analysing content and paid marketing efforts on social media
• Create content and copy for integrated media strategies such as PR, email, video and paid marketing
• Manage and nurture working relationships with ambassadors and Key Opinion Leaders (KOLs)
• Liaise with key brand partners and co-building promotional campaigns
• Support the Marketing team in organising and planning for Intellect’s annual Mental Health Festival
• Partner with B2B Marketing team to organise Intellect’s sponsored booth and entitlements at key HR conferences
• Assist with event marketing for thought leadership events that are self-organised or run with partners
• Test and learn new digital assets on various owned, earned, and paid platforms

• Currently pursuing a Bachelor's degree or higher
• Have excellent written & verbal communication skills in English
• Are data driven, results focused and always looking to improve things
• Highly organised, and ability to work independently and in teams
• Preference for candidates which are able to commit full-time (3-6 months)
• Preference for experience in prior jobs, internships, and/or certifications in Digital Marketing

Requirements:

Must-Have Technical: ReactJS, NextJS, TypeScript, and Kotlin/Java.

Non-Tech: Good communication skills, mentoring, and resilience.

Development of CI/CD pipeline and application deployment using cloud services such as AWS.

Nice To Have: database migration, Agile/SCRUM setup.

Develop and maintain web applications using NextJS, TypeScript, and Kotlin/Java.

Implement CI/CD pipelines and deploy applications using AWS or similar cloud platforms.

Ability to handle database migration tasks will be an added advantage.

Responsibilities:
Model Development:
● Develop and refine machine learning models to improve chatbot performance intasks such as intent classification, dialogue management, and sentiment analysis.
● Experiment with different models and algorithms to achieve optimal results.
● Collaborate with engineers to integrate models into the VICA platform.

Data Analysis:
● Conduct in-depth analysis of VICA interaction data to identify patterns, trends, and areas for improvement.
● Utilize statistical techniques and visualization tools to communicate findings effectively.
● Develop key performance indicators (KPIs) to measure chatbot effectiveness and track progress.

Natural Language Processing:
● Apply NLP techniques to understand user queries, extract relevant information, and generate appropriate responses.
● Explore cutting-edge NLP methods to enhance chatbot capabilities.

Innovation:
● Stay up-to-date with the latest advancements in machine learning, NLP, and chatbot technologies.
● Propose and implement innovative solutions to address chatbot challenges and improve user experience.

Collaboration:
● Work closely with engineers, product managers, and other stakeholders to ensure that data-driven insights are effectively integrated into the VICA platform

Qualifications:
* Min. Bachelor’s degree in Computer Science, Statistics, Mathematics, or a related field (or equivalent experience).
* Proven experience in data analysis and machine learning with tools including but not limited to: Python and libraries like scikit-learn, TensorFlow, or PyTorch.
* Strong understanding of Natural Language Processing (NLP) concepts and techniques.
* Experience working with real-world, large-scale datasets.
* Excellent communication and collaboration skills.
* Ability to work independently and manage multiple projects simultaneously.
* Passion for innovation and a strong desire to contribute to Singapore's Smart Nation vision.

Experience in modern web applications development using ReactJS, NextJS, TypeScript and Kotlin/Java
Experience in development of CI/CD pipeline and applications deployment using cloud services such as AWS
Experience in database migration will be an added advantage
Working experience in an Agile/SCRUM setup will be an added advantage
Excellent verbal communication and listening skills
Proactive, self-driven and motivated

Roles and Responsibilities
Analyse Business Needs:
Assess the Ministry of Manpower’s (MOM) needs, scope problems, and develop comprehensive business cases to address identified challenges.
Perform user research, including interviews and surveys, to gather insights and map out user journeys.
Identify pain points and opportunities for improvement in existing systems and processes.
Document and Evaluate Requirements:
Document detailed requirements, source and evaluate potential solutions, and recommend those that best align with MOM’s objectives.
Collaborate with MOM’s vendor and app vendors to clarify requirements, design solutions, and ensure alignment with MOM’s goals.
UX Design and Prototyping:
Perform the user experience design, including creating and validating prototypes to ensure they effectively address user needs.
Guide the outsourced vendor to ensure that solutions are user-centric and align with MOM’s digital transformation objectives.
Review existing system functionalities, redefine user experiences, and validate design enhancements through prototyping.
QA & Testing:
Ensure technical and business requirements are accurately communicated and implemented by the outsourced vendor.
Manage day-to-day coordination and support the validation of developed solutions through rigorous testing.
Oversee the management of production issues, daily operations, and ensure system enhancements meet user needs.
Oversee QA and testing processes to maintain quality and functionality.
Stakeholder Management and Communication:
Identify key stakeholders, manage expectations, and facilitate communication to ensure alignment on solution scope.
Manage conflicts, issues, and changes to maintain stakeholder agreement on the solution’s direction.
Work with MOM users to ensure smooth deployment and adoption of new solutions.
Business Analysis and Strategic Alignment:
Refine and clarify business needs, define solution scopes, and develop business cases that align with MOM’s strategic objectives.
Explore, document, and evaluate business needs against current state assessments, ensuring solutions are comprehensive and practical.
Assess deployed solutions to ensure they meet the original business needs and objectives.


Knowledge and Skills
Educational Background:
Tertiary education in relevant fields is preferred.
Experience:
Hands-on experience in at least one full project development lifecycle or project maintenance.
Experience in conducting user research, service journey mapping, and prototyping.
Strong background in QA & Testing, including managing coordination with vendors and validating solutions against business requirements.
Proficiency in using prototyping tools (e.g., Figma).
Preferred Skills:
Consulting or Business Analysis experience, with certifications such as the Certification of Competency in Business Analysis™ (CCBA®) or Certified Business Analysis Professional™ (CBAP®) being advantageous.
Knowledge of Data warehouse, Data virtualization tools like Denodo.
Familiarity with government processes and internet-based IT projects.
Up-to-date knowledge of product trends, best practices, and relevant technologies.
Analytical and Strategic Thinking:
Strong analytical, conceptualization, and problem-solving skills.
Ability to take a broad, strategic perspective as well as drill down to understand business needs and challenges.
Communication and Collaboration:
Excellent communication skills, both oral and written, with the ability to pitch ideas and influence stakeholders.
Strong organizational and people-handling skills, with a focus on teamwork and customer-oriented results.

Responsibilities include:

• Plan, manage and communicate the progress of the project, achieving project milestones and maintaining momentum of the project
• Facilitate resolution of issues and roadblocks
• Provide pre-sales support
• Communication to prospective and current customers the Oracle NetSuite Methodology

Skills Requirement:

• Minimum 2 years of experience in implementation of the Oracle NetSuite ERP. Any additional experience with other ERPs is a plus
• 8+ years of overall hands-on experience as a Project Manager
• Thorough understanding of business processes - O2C, P2P, R2R, FAM, Revenue Recognition, Multi-book Accounting
• NetSuite Certification highly preferred - Suite Foundation, ERP Consultant, Administrator
• Project Management Experience
• Hybrid - Agile methodology Experience
• Ability to work independently as well as Manage the team.
• Good analytical skills and attention to detail
• Strong communication and interpersonal skills
• Strong business etiquettes
• Ability to multi-task, prioritize and manage time effectively
• Must be good in building successful relationships with customer
• Must be a good team player

Educational Qualification Required:

• MBA/ PGDM (Finance) &/Or Bachelor of Commerce &/Or Master of Commerce

We're looking for an intern to join the CEO's office to work on driving special projects & initiatives, as well as support day-to-day operations of the CEO. This individual will report directly to the CEO and will get to work cross functionally on the special projects.

We'll be looking for someone who is able to be an all-rounder, is a self-starter, eager & hungry to learn, very well organised, and has a good command of writing and general people skills.

• Market research
• Outreach and general business development
• Scoping and planning
• Administrative planning and liason work
• Project management
• Admin and operations work that supports the CEO's day-to-day operations

No hard requirements in qualifications or skills, ideally the candidate:

• is a university student, no required major focus
• ideally some prior internship work experience
• is able to be an all-rounder and adaptable
• is a self-starter
• has a good command of the English language and is adept at writing
• is conscientious and well organised
• is eager to learn
• has general people skills

As the Enterprise Wellbeing Solutions Lead, you will lead the Enterprise Wellbeing Solutions team consisting of a dynamic group of high-performing Wellbeing Consultants within the Revenue department.This team is responsible for driving consultative sales, solution development, and seamless implementation for our company’s key enterprise client segment. The role requires a unique blend of sales leadership and consulting expertise, specifically from individuals with a background in implementation and delivery consulting, as opposed to traditional SaaS sales.

Responsibilities:Sales Leadership and Training Mentorship:
Lead and inspire the Enterprise Wellbeing Solutions team to achieve sales targets, pipeline growth, and deliver exceptional client experiences.
Foster a collaborative, accountable, and results-driven team culture focused on consultative sales and solution development.
Train and mentor the Wellbeing Consultants to continuously improve in their approach and ability to hit targets
Sales Strategy and Execution:
Develop and execute comprehensive sales strategies to drive client acquisition, revenue growth, and market expansion.
Provide strategic guidance to the team in crafting tailored solutions that align with clients' strategic initiatives.
Create playbooks over time of our effective consultative sales approach
Consultative Approach:
Ensure the team maintains a consultative approach in understanding client needs, co-creating tailored wellbeing solutions, and delivering value beyond traditional SaaS sales.
Sales Activity, Pipeline Management, and Reporting:
Implement effective sales activity tracking and management processes to ensure consistent progress towards revenue targets.
Oversee the development and maintenance of a robust sales pipeline, identifying opportunities for growth and managing potential risks.
Sales and Target Reporting with CRM Management:
Develop and maintain regular sales reports and dashboards, providing insights into key performance indicators, sales metrics, and progress towards revenue goals.
Oversee our CRM (Customer Relationship Management) platform management to ensure accurate and up-to-date information.
Analyse data to identify trends, opportunities, and potential areas for improvement, presenting findings to leadership.
Target Customer, Segments, and Territories Mapping:
Define and refine target customer profiles, market segments, and territories to optimise resource allocation and maximise sales effectiveness.
Collaborate with the team to implement targeted sales strategies for key customer segments.
Internal Stakeholder Collaboration:
Collaborate closely with internal stakeholders, including clinical experts, product development, and other departments, to ensure alignment between client requirements and internal capabilities.
Client Relationship Management:
Build and nurture strong relationships with key client stakeholders, acting as a strategic partner and trusted advisor.
Oversee the smooth handover to the account management team post-implementation for ongoing relationship management.
Process Improvement and Innovation:
Drive continuous improvement initiatives related to sales, solution development, and client handovers.
Encourage a culture of innovation within the team to stay ahead of industry trends and client expectations.

Requirements
At least 6-10 years of experience in consulting or sales related consulting capacities in consulting firms
Minimum of a Bachelor’s degree in a related field
Proven leadership experience in managing a team with a strong focus on consultative sales and solution development.
Background in consulting with experience in implementation and delivery roles.
Strong strategic thinking skills, with the ability to develop and execute on a strategic vision for clients.
Strong data driven background with a history of working with numbers and data comfortably to use them to aid your decision making and work
Excellent communication and interpersonal skills to effectively lead a team and engage with clients and internal teams.
Ability to balance sales targets with a commitment to delivering impactful solutions and maintaining client satisfaction.

Benefits
Work in a diverse environment with people from over 10 countries
A generous leave policy
Work flexibility
Medical coverage
Annual Wage Supplement (Bonus)
Christmas Leave (The team takes the whole Christmas week off separate from our leave policy)
Birthday Leave (1 day)
Holidays off
Quarterly mental health day off
Mental health benefits (Premium access to our app!)
Work-life balance and employee wellness
Regular social events where we have non work-related fun

We are seeking an experienced and highly motivated Healthcare Quality Manager to join our dynamic team to oversee and enhance the quality standards across our clinical and operational processes. This role offers a unique opportunity to work closely directly with the CEO and top-level management and contribute to the company's strategic vision within the healthcare industry. This role will be responsible for ensuring compliance with healthcare regulations, improving patient care outcomes, and optimising operational efficiency. The ideal candidate will bring a strong background in healthcare quality management, a passion for continuous improvement, and the ability to drive initiatives that ensure the highest standards of care.

• Develop, implement, and maintain quality assurance programs tailored to the clinical and hospital environment.
• Collaborate with clinical teams, operational managers, and leadership to identify areas for improvement and implement evidence-based solutions.
• Conduct thorough audits, inspections, and evaluations to ensure clinical processes adhere to regulatory standards (e.g., Joint Commission, CMS).
• Analyse clinical data and operational metrics for trends and performance anomalies, driving quality improvements in patient safety and care outcomes.
• Ensure the quality and efficiency of clinical operations, working closely with relevant teams to align with industry standards and patient care goals.
• Provide detailed reports and direct feedback to executive leadership regarding quality metrics and clinical outcomes.
• Oversee and audit clinical and operational quality, ensuring that all procedures meet healthcare regulations, standards, and internal policies.
• Develop, implement, and monitor quality assurance and improvement plans across all departments.
• Ensure compliance with all regulatory bodies (e.g., JCI, Ministry of Health) and maintain up-to-date knowledge of relevant regulations.
• Lead the organisation in accreditation and certification processes, including preparation and follow-up on assessments.
• Collect, analyse, and present quality performance data, providing actionable insights to drive continuous improvement.
• Implement and track key quality performance indicators (KPIs) for both clinical outcomes and operational efficiency.
• Facilitate training programs to ensure staff understand and adhere to quality standards and best practices.
• Foster a culture of safety, quality, and compliance throughout the organisation.
• Conduct regular internal audits to monitor compliance with internal and external standards and recommend corrective actions where needed.
• Stay updated on industry trends and best practices in healthcare quality management to continuously refine and improve processes.

• A minimum of 6 years of proven experience in clinical operations and quality management, or similar role in the healthcare sector.

• Strong knowledge of QA methodologies, tools, and regulatory standards applicable to healthcare.
• Experience designing, implementing, and managing quality assurance programs in compliance with healthcare regulations.
• Excellent communication skills with the ability to work collaboratively with healthcare professionals and influence decisions at a senior management level.
• Strong analytical skills with a focus on data-driven decision making in clinical operations.
• Familiarity with regulatory bodies such as the Joint Commission, CMS, and other healthcare compliance standards.
• In-depth knowledge of healthcare regulations, quality standards, and accreditation processes.
• Strong analytical and problem-solving skills, with the ability to interpret complex data and provide actionable recommendations.
• Excellent interpersonal and communication skills, with the ability to work collaboratively across teams.
• Certification in Healthcare Quality (e.g., CPHQ, Lean Six Sigma, or equivalent) is preferred.
• Strong project management skills with the ability to lead initiatives from conception to completion.
• Familiarity with quality improvement methodologies (e.g., Plan-Do-Study-Act, Lean, Six Sigma).

• Work in a diverse environment with people from over 10 countries
• A generous leave policy
• Work flexibility
• Medical coverage
• Annual Wage Supplement (Bonus)
• Christmas Leave (The team takes the whole Christmas week off separate from our leave policy)
• Birthday Leave (1 day)
• Holidays off
• Quarterly mental health day off
• Mental health benefits (Premium access to our app!)
• Work-life balance and employee wellness
• Regular social events where we have non work-related fun

The Case Manager provides leadership and oversees the COMIT team to ensure service delivery is in accordance to the intended programme objectives and care model for COMIT programme as outlined under the terms & conditions of the Letter of Award/Addendum.

They maintain an overview of the service planning and implementation of the COMIT programme. The Case Manager will work closely and provide guidance to the COMIT team to achieve the COMIT goals of timely assessment, provision of intervention and support eg. psychoeducation, case management and counselling, as well as caregiver support and training.

In addition, the Case Manager will also establish and/or maintain networking with other community partners or agencies, for purpose of collaboration and to facilitate co-management of cases.

This candidate will be one of the key members driving the COMIT project.

Programme Development and Implementation

• Plan, implement and monitor the outreach, care process, referral and follow-up workflow.
• Provide case supervision to the team to provide intervention and support, in alignment with the overall COMIT programme objectives, adhering to the relevant ethical and legal guidelines.
• Responsible for establishing the network with other stakeholders like community partners and/or related agencies to build collaborative partnerships and better facilitate care and support for clients and caregivers.
• Establish and review work and communications workflow including identification, referral and escalation work processes as well as the development/update of the COMIT service manual.

Administration and Staff Development

• In charge of the analysis and review of the collated data, and monitoring of the team’s progress and performance.
• Ensure programme data and documents are kept and maintained, in accordance to the COMIT programme requirement, as well as the prevailing personal data protection and security guidelines.
• Oversee the training and professional development of the COMIT staff team with relevant competencies to provide the appropriate care and support for clients and caregivers, aligning to the intended care model of COMIT. This includes ensuring all new/existing staffs are clear on their job scope and responsibilities.
• Ensure that the team practices are in adherence to the prevailing organisational, ethical, safety and legal requirements, where relevant.

Other Duties

• Participate in relevant meetings with key stakeholders including AIC to share key learning points where required.

• Open to a 6-month contractual role
• Recognized Masters degree/ Bachelor's degree in Psychology, Counselling or Social work.
• Has at least 5 years of working experience with case management, preferably in the social service sector.
• Team player with good interpersonal, oral and written communication skills.
• Preferably with supervisory experience, able to provide case supervision to the team to provide intervention and support through the project.
• Work experience in the COMIT/CREST or social service sectors would be an advantage.

Responsibilities :

As SuccessFactors Project Manager, you will be working and liaising with our top clients with cross-functional teams.
Involve in the full process of data gathering and analysis on user requirement, project design, strong project implementation in HCM modules, post-implementation support and roll-out.
Identify, assess and solves complex business problems for area of responsibility, where analysis of situations or data requires an in-depth evaluation of variable factors
You will work on implementation for Singapore clients for SuccessFactors
Work with Client’s regional COE team for various activities.


Requirements :

Must have at least 5 years of SAP SuccessFactors experience working in Singapore consulting environment
Active hands-on Techno-Functional experience liaising with Singapore clients HR team & customer fronting
Very experienced functional and/or technical skills in all areas of the HCM/SF modules in Singapore consulting environment in various industries
Must be certified in any of minimum 2 SuccessFactors modules
Should be proficient in Business Analysis, Business Knowledge, Testing, Architecture Knowledge, Technical & functional Solution Design
Presales experience will be added advantage
Readiness to learn and deliver additional modules

Key Responsibilities:

Provide technical support to end users for hardware, software, and network issues.
Troubleshoot and resolve issues related to video conferencing systems (e.g., Zoom, Microsoft Teams).
Assist with the setup, configuration, and maintenance of video conferencing equipment.
Conduct training sessions for end users on video conferencing tools and best practices.
Monitor and maintain IT infrastructure to ensure optimal performance.
Document and track support requests and resolutions using a ticketing system.
Collaborate with other IT team members to resolve complex technical issues.
Stay updated with the latest technology trends and best practices in end user support and video conferencing.