Total 8 job vacancies by Lga Telecom Pte Ltd

About Us:
LGA Telecom is a leading player in the telecommunications industry, offering cutting-edge solutions in connectivity, cloud, and security. We are dedicated to empowering businesses by delivering robust and innovative services that drive growth and resilience.

Job Description:
We are seeking a dynamic and results-driven Enterprise Sales Account Manager to join our team. In this role, you will be responsible for driving sales and managing key client accounts within the enterprise sector. The ideal candidate will have a strong background in selling technology solutions, particularly in telecommunications, and a proven ability to build and maintain relationships with decision-makers.

Key Responsibilities:

• Execute strategic sales plans to achieve revenue targets.
• Manage and grow a portfolio of enterprise clients, focusing on connectivity, cloud, and security solutions.
• Identify opportunities to upsell and cross-sell our suite of products.
• Build strong, long-lasting relationships with clients, understanding their business needs and challenges.
• Collaborate with internal teams (e.g., technical support, product development) to ensure seamless service delivery.
• Monitor market trends, competitor activity, and industry developments to stay ahead.
• Negotiate contracts and close deals to meet and exceed sales targets.

Requirements:

• Proven experience as an Account Manager or Sales Executive in the telecommunications industry.
• Strong understanding of connectivity, cloud, and security solutions.
• Excellent communication, negotiation, and presentation skills.
• Self-motivated, proactive, and results-oriented.
• Degree or Diploma in Business, IT, Telecommunications, or a related field is preferred.

About Us:
LGA Telecom is a leading player in the telecommunications industry, offering cutting-edge solutions in connectivity, cloud, and security. We are dedicated to empowering businesses by delivering robust and innovative services that drive growth and resilience.

Job Description:
We are seeking a dynamic and results-driven Enterprise Sales Account Manager to join our team. In this role, you will be responsible for driving sales and managing key client accounts within the enterprise sector. The ideal candidate will have a strong background in selling technology solutions, particularly in telecommunications, and a proven ability to build and maintain relationships with decision-makers.

Key Responsibilities:

• Execute strategic sales plans to achieve revenue targets.
• Manage and grow a portfolio of enterprise clients, focusing on connectivity, cloud, and security solutions.
• Identify opportunities to upsell and cross-sell our suite of products.
• Build strong, long-lasting relationships with clients, understanding their business needs and challenges.
• Collaborate with internal teams (e.g., technical support, product development) to ensure seamless service delivery.
• Monitor market trends, competitor activity, and industry developments to stay ahead.
• Negotiate contracts and close deals to meet and exceed sales targets.

Requirements:

• Proven experience as an Account Manager or Sales Executive in the telecommunications industry.
• Strong understanding of connectivity, cloud, and security solutions.
• Excellent communication, negotiation, and presentation skills.
• Self-motivated, proactive, and results-oriented.
• Degree or Diploma in Business, IT, Telecommunications, or a related field is preferred.

LGA Telecom Pte Ltd an established Infocomm Service Provider, since 1995 and an industry pioneer that has helped shape Singapore’s Internet ecosystem. In the past two decades, LGA has been delivering resilient enterprise solutions that ensure un-interrupted business operations. Today LGA offers comprehensive managed security services and solutions that identify, alert and mitigate technological vulnerabilities, threats and potential breaches to the network and systems. Enterprises and government agencies rely and trust LGA for their security needs beyond connectivity.

Account Manager, Enterprise Sales

(Singapore)

Responsibilities:-

• Ability to promote and cross-sell LGA's suite of products and services to existing/new corporate clients and companies
• Achieved or exceed individual and department targets
• Establish strong customers relationships with existing and new customers
• Handle inbound and outbound calls to customers
• Proactively engage with existing customers to grow revenue and seeking new customers
• Ensure long-term customer satisfaction and loyalty
• Active participation in company strategy and grow opportunities that result in sustainable revenue growth
• Maintains detailed knowledge of the company’s products and services
• Keeping abreast of competitions, industry and market information/trends and feedback to management
• Responsible for timely and accurate forecasting, account planning and pipeline reporting
• To be able to use different strategies to close business deals

Requirements

• Minimum Diploma/Degree in any discipline
• At least 2 years account management or sales experience is preferred
• Excellent customer service, negotiation and communication skills.
• Individuals with a self-driven, goal-oriented, meticulous and positive attitude
• Able to perform in a fast-paced environment and work under pressure

Position Overview:

We are seeking a highly skilled and motivated ITaaS Engineer to join our dynamic team. As an ITaaS Engineer, you will play a crucial role in implementing and managing IT services for our clients. The ideal candidate will have a strong background in IT infrastructure, cloud computing, and excellent problem-solving skills.

Responsibilities:

• Collaborate with clients to understand their IT requirements and develop tailored ITaaS solutions.
• Design, implement, and maintain ITaaS solutions, ensuring optimal performance, security, and reliability.
• Manage and troubleshoot cloud-based infrastructure, including virtualization, storage, and networking components.
• Provide technical support for clients, addressing and resolving IT issues promptly and efficiently.
• Monitor and optimize ITaaS systems to ensure maximum efficiency and performance.
• Stay up-to-date with industry trends and emerging technologies to recommend improvements and innovations.
• Collaborate with cross-functional teams to implement and integrate IT solutions seamlessly.

Qualifications:

• Diploma or Degree in Computer Science, Information Technology, or a related field.
• Minimum 1 Year Experience as an IT Engineer or in similar role
• Solid understanding of virtualization, networking, and storage technologies.
• Excellent problem-solving and communication skills.
• Ability to work independently and collaboratively in a fast-paced environment.

Job Responsibilities

The Service Operations Executive is responsible for ensuring the readiness to support business operations. Key objectives include smooth daily operations as well as enhancing operational efficiency and customer experience. The successful candidate must be operationally hands-on, organized, highly motivated, and able to work with a disciplined approach towards managing people and work.

Service Support

• Provides 1st level support for network and Internet services via phone or email with accuracy and promptness to meet pre-defined SLAs for customer
• Responsible to follow through any Incident or Request in the Ticketing System until closure of the ticket for customer and internal customer
• Monitor line down for customer, perform basic troubleshooting steps and schedule onsite if required.
• Manages issue resolution based on incident priority levels and escalates to appropriate channels when required for customer and internal customer.
• To perform daily checks on critical devices for internal customer.
• To perform patching on critical devices on a quarterly basis for internal customer.
• In charge in assigning new hardware to the staff and reformatting hardware for internal customer.
• To perform Duty Officer role; one week per month.

Service Delivery

• Schedule and manage the installation and turn-up of connectivity including support to field technicians onsite.
• Collaborate with clients and internal stakeholders to gather information required to ensure smooth deployment
• Identify potential issues and proactively escalate internally to prevent delivery delays.
• Provide updates to the customer in a timely and professional manner
• Prepare work orders and documentations necessary for provisioning and service installation
• Verify provisioning details and service connectivity after service delivery
• Maintenance of customer contract records in Company's ERP system

Job Requirements

• Candidate must possess either a Diploma or Degree in Information Technology/Computer related course. Fresh Graduates are welcome to apply
• Experience gained from the Telecommunication or Information Technology industry either from internship (OJT) or actual work is an advantage.
• It is an advantage to have basic knowledge of TCP/IP, LAN, and WAN concepts and Internet application (Email/Web/Domain)
• Active interest in learning and maintaining technical skills & knowledge
• Strong verbal and written communication skills
• Good interpersonal skills and able to work within the team
• Resourceful and enjoy problem solving

LGA Telecom Pte Ltd an established Infocomm Service Provider, since 1995 and an industry pioneer that has helped shape Singapore’s Internet ecosystem. In the past two decades, LGA has been delivering resilient enterprise solutions that ensure un-interrupted business operations. Today LGA offers comprehensive managed security services and solutions that identify, alert and mitigate technological vulnerabilities, threats and potential breaches to the network and systems. Enterprises and government agencies rely and trust LGA for their security needs beyond connectivity.

Security Engineer or Analyst

Responsibilities:-

As an Security Engineer, you will learn how to work with cutting edge SIEM platform to monitor security events, prioritize alerts, investigate & remediate incidents and how to help our customers by identifying security threats and preventing breaches.

Security Engineer have opportunities for mentorship from more senior members of the team and involvement with maturing procedures, evaluating new security technologies, incident response, and the freedom to try out new ideas and technologies to improve the SOC.

Job Requirements:

• Diploma/Degree in Information System, Computer Engineering or other security related discipline
• CEH and other security certification is a plus.
• Knowledge of Microsoft Windows OS and Linux
• Excellent communication with strong analytical and writing skill

Key Responsibilities:

• Collaborate closely with the sales team to ensure Revenue targets are met
• Deliver compelling product presentations and demonstrations to potential clients.
• Demonstrate proficiency in whiteboarding architectural designs to offer diverse solution alternatives to customers.
• Ability to identify requirements and develop use cases based on customer's business priority
• Articulate the advantages and disadvantages of each proposed solution while evaluating the total cost of ownership.
• Collaborate closely with the sales team and business partners to communicate tailored solutions to clients effectively.
• Thrive on engaging with customers, comprehending their business and technical challenges, and deciphering their requirements.
• Assess technical and security prerequisites, drafting comprehensive solution proposals.

Qualifications and Requirements:

• Degree or Diploma in Computer Science, Engineering, or a related Technical Discipline.
• Demonstrated experience of 2 to 5 years in presales or back-end operations within network, security and/or cloud solutions/infrastructure
• Network, Security and/or Cloud certifications will be an added advantage (such as CCNP, CCIE, Azure certified, AWS certified, CEH, CISSP etc)

Job Responsibilities

The Service Operations Executive is responsible for ensuring the readiness to support business operations. Key objectives include smooth daily operations as well as enhancing operational efficiency and customer experience. The successful candidate must be operationally hands-on, organized, highly motivated, and able to work with a disciplined approach towards managing people and work.

Service Support

• Provides 1st level support for network and Internet services via phone or email with accuracy and promptness to meet pre-defined SLAs for customer
• Responsible to follow through any Incident or Request in the Ticketing System until closure of the ticket for customer and internal customer
• Monitor line down for customer, perform basic troubleshooting steps and schedule onsite if required.
• Manages issue resolution based on incident priority levels and escalates to appropriate channels when required for customer and internal customer.
• To perform daily checks on critical devices for internal customer.
• To perform patching on critical devices on a quarterly basis for internal customer.
• In charge in assigning new hardware to the staff and reformatting hardware for internal customer.
• To perform Duty Officer role; one week per month.

Service Delivery

• Schedule and manage the installation and turn-up of connectivity including support to field technicians onsite.
• Collaborate with clients and internal stakeholders to gather information required to ensure smooth deployment
• Identify potential issues and proactively escalate internally to prevent delivery delays.
• Provide updates to the customer in a timely and professional manner
• Prepare work orders and documentations necessary for provisioning and service installation
• Verify provisioning details and service connectivity after service delivery
• Maintenance of customer contract records in Company's ERP system

Job Requirements

• Candidate must possess either a Diploma or Degree in Information Technology/Computer related course. Fresh Graduates are welcome to apply
• Experience gained from the Telecommunication or Information Technology industry either from internship (OJT) or actual work is an advantage.
• It is an advantage to have basic knowledge of TCP/IP, LAN, and WAN concepts and Internet application (Email/Web/Domain)
• Active interest in learning and maintaining technical skills & knowledge
• Strong verbal and written communication skills
• Good interpersonal skills and able to work within the team
• Resourceful and enjoy problem solving